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PRATIK SURESH VADODKAR pratikvadodkar983@gmail.com
Desktop Support Engineer L1 +91-8329104268
PROFESSIONAL OBJECTIVE
Aiming for a role as an Desktop Support Engineer with a proven history of delivering top-notch professional
system support and solution-oriented IT services for operating systems. This includes tasks such as
monitoring, configuration, troubleshooting, and maintenance. Ready to thrive in a challenging and competitive
environment to enhance management skills, personal qualities, and implement effective work methods for the
organization's success.
TECHNICAL SKILLS
OS Installation: Remote Support:
There are Installation of Operating System Providing support via AnyDesk, Ultraviewer
Windows(7,8,10,11), Windows Server (2016,2022) and TeamViewer
(Add Laptop in Domain, Create OU, Drive Maping Handling remote troubleshooting and system
) and Linux. Assign Desktop and Laptop to the management
User. Sharing printers and files remotely
Required Application: Troubleshooting Tools & Techniques:
Proficient in Installation and Troubleshooting of Using command-line tools such as ipconfig,
application like Office 365, Microsoft ping, and traceroute for network diagnostics
Outlook(Export And Import Mail), Tally Prime Engaging with ISPs for troubleshooting
(Assign Path), Adobe Reader, Onenote, Team etc. connectivity issues
Utilizing RDP and TeamViewer for remote
Device Management: troubleshooting
Installing and updating drivers for audio, graphics,
Bluetooth, printers, USB devices, and scanners Backup & Recovery:
Troubleshooting both wired and wireless network Implementing data backup solutions.
devices Conducting data recovery operations.
CCTV Configuration: Network Configuration:
There are configuration of DVR, NVR and XVR Switch front pannel patching with installed
with troubleshooting. Changing the CMOS Cell network devices like Switch, Access Point.
And SMPS. Troubelshooting of Network Issue.
ADDITIONAL LEARNING
Hardware And Networking from Server Technolgies, Pursuing MCSE.....
WORK EXPERIENCE
R.A.INFOLAB As Desktop Support Engineer (3rd Oct 2023 To 31st OCT 2024)
I am provide professional services to the client.
FLIPKART PVT LTD (HR GSA Pvt. Ltd), September 2021 to October 25, 2021
Managed inventory to prevent product damage and regulated various scenarios on the
ground.
BMC (Bhiwandi)
We are working with the BMC department for the Savnidhi Scheme 6 Month (Contract)
SHAYAM AGENCY
As Sales Executive, for 8 Month
I am marketing the product to different areas to expand the business
EDUCATION QUALIFICATION
2024 saw the successful completion of an M.Com (Corporate & Business Management)
programme at Mumbai University in Mumbai, India.
B.com (Management & Accounts) graduated from University in Mumbai, India, in 2022 with a first-
class degree.
Passed the H.S.C. in Mumbai, India in 2019 with a Maharashtra Board score of 67%.
S.S.C. passed in 2017 in Mumbai, India, with a (65%) grade from the Maharashtra Board.
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SOFT SKILLS
Advance Excel Canva
Adobe Premiere pro
HOBBIES AND INTEREST
Travelling
Vlogging
PERSONALDETAILS
Nationality: Indian
Marital status: Unmarried
Age: 05/01/2002
Language: English, Marathi and Hindi
Address: Kamlakar Complex, Shelar, Bhiwandi, Thane, Mumbai - 421302.
Date:
Place: