Bell Boy Conver-Wps Office

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BELL BOY CONVERSATION.

B : Good morning, welcome to Parici Hotel, May I assist you?

G : Good morning, yes I want to check in please.

B : May I know your name please?

G: Yes, my name is Putri.

B : Do you have any luggage Ms ?

G : Yes, I have the one suite case please

B : May I bring your luggage Ms. Putri?

G : yes please.

B : Thank you

G : you're welcome

B : The reception is this way, please follow me.

G : okay

B : Excuse me Ms. Putri, This is our reception, please registration here.

And I'll waiting you to the bell desk.

G : okay, thank you.

After registration

B : Excuse me Ms. Putri, are you ready go to your room now?

G : Yes, I'm ready

B : Alright Ms. Putri, may I borrow your room key please?

G : Yes please

B : Thank you

G : you're welcome

B : And wait a moment please, I'll take your luggage

G : Alright
B : Thank you for waiting Ms. Putri, and your room this way, please follow me.

G : okay

B : So, where are you from Ms. Putri?

G : I'm from Maroko.

B : May explain about hotel facilities?

G : yes please

B : in our hotel, we have two restaurant

There are Citayam restaurant and Assembly restaurant,

Spa and body treatment, free wi fi, swimming pool and transport service.

Any questions Ms ?

G : No, thank you

B : Excuse me Ms. Putri, this is your room, your room number is 220.

Wait a moment please, I'll check it first.

Entering to the guest room ( follow entering the guest room procedure)

Bell boy checks the room and the guest waits at the front door .

After checks the room.

B : Thank you for the waiting Ms. Putri,

Your room is ready and clean, come in please.

B : Excuse me Ms. Putri, may I explain about your room facilities?

G : yes please.

B : The light switch is here.

This is hotel phone with ADD hotel sistem. If you would like to have someinformation, please dial 0
for reception, 1 for housekeeping and 2 for the room service. And our hotel open 24 hours.

Over there, the air conditioning and this is the remote control for air conditioning. And this is the remote
control for the television.

And this is the minibar, if you would like to have some drink, please don't forget to sign the bill .
G : alright

B : well, Ms. Putri , please follow me

This is the wardrobe, complete with extra pillow, bathrobe, laundry bag, laundry list and slippers.

And this is your bathroom, please follow me.

There is shower and the bathtub, complete with hot water and cold water. Please be careful when you
use the red tab, because the water is very hot.

B : Any questions Ms. Putri?

G : no thank you

B : Excuse me Ms. Putri, would you like sign here please ?

G : alright

B : this is the pen

After sign.

B : thank you very much

G : no problem

B : thank you Ms. Putri, we hope, you will enjoy stay in our hotel .

Have a nice day and have a nice stay

G : alright, thank you, good bye.

B : good bye

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