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Clear spooler files and restart spooler service

Stop the Print Spooler service

Click Start, type services and click on the app from the results.
Under Services, double click Print Spooler.
Select Stop then OK.

Delete the contents of the Spool folder and restart the Print Spooler service

Press the Windows key + E to start File Manager, then go to the following path (you
will need administrative privileges to access the folder):
C:\\Windows\System32\spool\PRINTERS
Delete all the folders in the folder if you find any. In our example, you can see
that the folder is empty but in your case it might be different.
Click the Start button, type services and select the Services app from the results.
Under Services, double-click Print Spooler again.
Click Start.
Go to the Startup Type list and select the Automatic box.
Click Apply then click OK.
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Windows Cannot Connect to the Printer [SOLVED]


Make sure to create a restore point just in case something goes wrong.

Method 1: Copy the mscms.dll


1.Navigate to the following folder: C:\Windows\system32\
2.Find the mscms.dll in the above directory and right-click then select copy.
3.Now paste the above file in the following location according to your PC
architecture:
C:\windows\system32\spool\drivers\x64\3\ (For 64-bit)
C:\windows\system32\spool\drivers\w32x86\3\ (For 32-bit)
4.Reboot your PC to save changes and again try to connect to the remote printer
again.
This should help you Fix Windows Cannot Connect to the Printer issue, if not then
continue.

Method 2: Create A New Local Port


1.Press Windows Key + X then select Control Panel.
2.Now click Hardware and Sound then click on Devices and Printers.
3.Click Add a printer from the top menu.
4.If you don�t see you printer listed click the link which says �The printer that I
want isn�t listed.�
5.From the next screen select �Add a local printer or network printer with manual
settings� and click Next.
6.Select Create a new port and then from type of port drop-down select Local Port
and then click Next.
7.Type the printer�s address in Printers port name field in the following format:
\\IP address or the Computer Name\Printers Name
For example \\192.168.1.120\HP LaserJet Pro M1136
8.Now click OK and then click Next.
9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service


1.Press Windows Key + R then type services.msc and hit Enter.
2.Find Print Spooler service in the list and double-click on it.
3.Make sure the Startup type is set to Automatic and the service is running, then
click on Stop and then again click on start in order to restart the service.
4.Click Apply followed by OK.
5.After that, again try to add the printer and see if the you�re able to Fix
Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers


1.Press Windows key + R then type printmanagement.msc and hit Enter.
2.From the left pane, click All Drivers.
3.Now in the right window pane, right-click on the printer driver and click Delete.
4.If you see more than one printer driver names, repeat the above steps.
5.Again try to add the printer and install its drivers. See if you are able to Fix
Windows Cannot Connect to the Printer issue, if not then continue with the next
method.

Method 5: Registry Fix


1.First, you need to stop Printer Spooler service (Refer to method 3).
2.Press Windows Key + R then type regedit and hit Enter to open Registry Editor.
3.Navigate to the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers\
Client Side Rendering Print Provider
4.Now right-click on Client Side Rendering Print Provider and select Delete.
5.Now again start Printer Spooler service and reboot your PC to save changes.

Before applying anything, sometimes power cycling your printer can resolve the
issue. Turn off your printer and unplug it, wait 30 seconds, plug your printer back
in, and then turn the printer back on.
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Sometimes when you are trying to take a printout from a printer which is shared
over your network you may end-up seeing the error �Windows cannot connect to the
printer. Error: Operation failed with error 0x0000011B in network�. If you are
encountering this problem and are searching for its solution, then you have arrived
at the right place. In this guide, we will discuss this error and explain in simple
steps how to fix error: Operation failed with error 0x0000011B in network.

On the client computer, this error is usually caused due to some Windows updates.
Recently, it has been experienced that some Windows updates, which are supposed to
patch printer vulnerabilities are making it difficult to connect with network
printers. On the host computer, this error can be caused due to some registry
values and print spooler problem.

1) Steps for the Client Computer


Before applying the solution you must check for the error. Follow the steps given
below:

Open the Network page and double click on the printer link to connect with the
printer.
In case you see the error message show below, then follow the steps given in the
following sections to solve this error.

2) Steps for the Host Computer


All these steps need to be performed in the computer where the printer is
installed.

Type �registry� in the taskbar search box and click on �Registry Editor� in the
search results.
In the Registry Editor window, navigate to �Computer\HKEY_LOCAL_MACHINE\SYSTEM\
CurrentControlSet\Control\Print�, then right click in the blank space and choose
�DWORD (32-bit) Value� option under the �New� sub-menu.
Rename the DWORD value to �RpcAuthnLevelPrivacyEnabled� and press the �Enter� key
to confirm.
Right click the newly created DWORD value and choose �Modify� from the options.
In the Edit window, make sure the Value data is set to �0� and click on the �OK�
button. Finally, close the Registry Editor.
Type �services� in the taskbar search box and click on �Services� in the search
results.
In the list of Services, find and right click �Print Spooler� service and choose
�Restart� from the menu.
Wait for the Print Spooler service to restart. Finally, close the Services window.

Now, after restarting this computer move to the next steps given below.

3) Steps for the Client Computer


These steps are to be applied on the computer where you want to connect with the
printer and are experiencing the �Windows cannot connect to the printer. Error
0x0000011B� problem:

Type �control� in the taskbar search box and select �Control Panel� from the search
results.
In Control Panel window, click on the �Programs and Features� option.
In Programs and Features page, click on the �View installed updates� link.
In the list of installed Windows Updates, choose the Windows update which was
recently installed and click on the �Uninstall� button.
Click on the �Yes� button to allow the uninstallation of the chosen update.
Wait for the Windows Update to uninstall.
Click on the �Restart Now� button to apply the changes.
After the computer restarts successfully, go to the Network page and double click
on the printer link to connect with the printer.
Wait for the printer installation to complete on the computer.
Now, you can see the print queue window.

That�s it, you have fixed the �Windows cannot connect to the printer. Error:
Operation failed with error 0x0000011B in network�.
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Windows Cannot Connect to the Printer � Operation Failed with Error 0x0000007e

Windows Cannot Connect to the Printer � Operation Failed with Error 0x00000002

Windows Cannot Connect to the Printer � Operation Failed with Error 0x0000007a

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