ROLL NO.

ST. JOHN’S ENGLISH SCHOOL & JUNIOR COLLEGE

BESANT NAGAR, CHENNAI - 90.

WORKSHEET - 2
CLASS. : XII
SUBJECT. : BUSINESS STUDIES
CHAPTER 1 – Principles of Management

1 Which of the following statements best describes mental revolution?

(a) It implies change of attitude

(b) The management and workers should not play the game of one gunmanship

(c) Both Management and workers require each other

(d) Workers should be paid more wages

2 Which principle of scientific management is considered as an extension of

principle of ‘Harmony not discord.’

(a) Science not rule of thumb

(b) Equity
(c) Cooperation not individualism

(d) Development of each and every person to his or her greatest efficiency and

prosperity.

3 Management should find ‘one best way to perform a task’. Which technique of scientific
management is defined in this sentence?

(a) Time study

(b) Motion study

(c) Fatigue study

(d) Method study

4 Match the followings and choose the correct option :

Column I Column I

A Method study I Eliminating superfluous varieties, sizes and dimensions.

B Standardization of work ii Separation of planning and execution function

C Simplification of work iii Setting benchmarks for every business activity which Must be
adhered to during production

D Functional foremanship iv Minimizing the cost of production and maximizing the Quantity
and satisfaction of the customer

a) (iii), (ii), (i), (iv)

b) (iv), (iii), (ii), (i)

c) (iv), (iii), (i), (ii)

d) (i), (ii), (iii), (iv)

5 XYZ Ltd. is engaged in producing electricity from domestic garbage. There is almost equal
division of work and responsibility between workers and Management. The management even
takes workers into confidence before taking important decisions. All the workers are satisfied as
the behaviour of the management is very good. From the following options identify the principle
of management discussed in the given case.

(a) Initiative

(b) Science not rule of thumb

(c) Cooperation not individualism

(d) Equity

6 She/He keeps machines materials tools etc. ready for operations by concerned workers. Whose
work is described by this sentence under functional foremanship.

(a) Instruction card clerk

(b) Repair Boss

(c) Gang Boss

(d) Route Clerk

7 At a burger factory , the ingredients making up a burger were strategically placed to reduce the
wasteful excess movements. Identify the work study technique of scientific management
highlighted here .
a) Method study

b) Fatigue study

c) Time study

d) Motion study

8 The objective of time study is not to determine :

a. Unnecessary movements to complete the job efficiency

b. The number of workers to be employed

c. Frame suitable incentive schemes

d. Determine labour costs

9 Aqualife Ltd. has decided to become the market leader in selling water bottles. The company
decides to take care of all the departments. The top management decides to set standards for all
the business activities right from the purchase of raw material to manufacturing and packaging of
the water bottles. Which technique of scientific management is used here?

(a) Simplification

(b) Standardisation

(c) Differential piece wage system

(d) Method study

10 Which of the following technique of scientific management helps in differentiating efficient

and inefficient workers?

(a) Time study

(b) Motion study

(c) Functional foremanship

(d) Differential piece wage system

11 Identify the principle of Taylor which suggests that the job performed should be based on
scientific enquiry and not on intuition.

(A) Science not rule of thumb

(B) Harmony not discord

(C) Cooperation not individualism

(D) Development of each and every person to his/her greatest efficiency and prosperity
12 Under which revolution there is a change in the attitude of workers and management towards
one another.

(A) Green Revolution

(B) MentalRevolution

(C) Industrial Revolution

13 Varun and Tarun are typists in a company having same educational qualifications. Varun gets
₹15,000 per month and Tarun gets ₹10,000 per month as salary for same working hours. Identify
the technique of scientific management in the given statement that violates Fayol’s principle of
‘Equity’.

(A) Differential piece wage system

(B) Functional foremanship

(C) Time Study

(D) Method study

14 Which of the following statements is not correct for Standardisation of work?

(A) It is a process of setting benchmarks for business activities

(B) It eliminates unnecessary diversity of products

(C) It establishes interchange ability of manufactured parts and products

(D) It reduces a given line of product to fixed types, sizes and characterstics
15 One of the principles of scientific management demands for ‘paternalistic style of
management’ and encourages open communication system. Identify the concerned principle of
scientific management.

(A) Harmony not discord

(B) Cooperation not individualism

(C) Science not rule of thumb

(D) Development of each and every person to his/her greatest efficiency and prosperity

16 Which technique of scientific management is a violation of the Fayol’s principle of unity of

command?

(A) Differential piece wage system

(B) Functional foremanship

(C) Simpliication of work

(D) Fatigue study

17 In a factory there are three shifts of work and after first shift workers get physically and
mentally tired and cannot work efficiently for second shift. How this issue can be resolved?

(A) By providing small rest intervals to workers in second shift

(B) By rewarding the workers with more salary and incentives

(C) By assigning workers third shift instead of second shift

(D) By calling workers on every alternate day and not daily

18 Match the functional foremanship in Column I with their respective explanation in

column II by choosing the correct sequence.

Column I Column II

(A) Disciplinarian (i) Ensure sufficient availability of row material

(B) Gang Boss (ii) Assign work to all employees

(C) Instruction card clerk (iii) Ensure that there is discipline at workplace

(D) Inspector (iv) Check whether the quality of output is good or not

(a) (ii), (iii), (i), (iv) (b) (ii), (iv), (i), (iii)

(c) (iv), (ii), (i), (iii) (d) (iii), (i), (ii), (iv)

19 “Fayol insists that good sense and experience are needed to ensure fairness to all employees
who should be treated as fairly as possible”. Identify the principle of management highlighted.
(a) Unity of direction (b) Scalar chain

(c) Discipline (d) Equity

20 Raman and Chaman, having same education qualifications, work as sales executives in Tata
Indicom. Chaman gets a salary of Rs. 7000 per month and Raman gets a salary of Rs. 6000 per
month for the same working hour. Which principle of management is being violated in the given
case?

(a) Discipline (b) Equity

(c) Unity of direction (e) Unity of command

21 If the company does not provide the right place for physical and human resources, which
principle of management is violated?
(a) Scalar chain (b) Unity of direction

(c) Discipline (d) Order

22 The concept of Gang Plank in the principle of scalar chain is

(a) to create formal lines of authority from top to bottom

(b) to avoid delay in communication’

(c) to improve effectiveness of communication

(d) none of these

23 Tannu ink Ltd recruits its employees on temporary basis to avoid increment benefits. Due to
this, there is frequent turnover of employees and a sense of insecurity prevails in them. Which
principle of Fayol is violated by company?

(a) Discipline (b) Stability of personnel

(c) Scalar chain (d) Order

24 There are four separate departments in a company – finance, marketing, human resource and
production. Identify the principle of management.

(a) Espirit De corps (b) Division of work

(c) Unity of command (d) Authority and responsibility

25“In India Panchayats have been given powers to decide and spend funds granted to them by
the government for the welfare of village”. Which principle of management is highlighted in the
statement?

(a) Division of work (b) Unity of command

(c) Centralisation and Decentralisation

(d) Espirit De corps

26 “There should be good superiors at all levels, clear and fair agreement and judicious
application of penalties”. Identify the principle of management suggested by Henri Fayol with
this regard.

(a) Authority and responsibility

(b) Esprit de corps

(c) Order

(d) None of these

27 Principle of Management are not

a) Universal b) Flexible c) Absolute

d) Behavioural

28 Henri Fayol was a

a) Social Scientist b) Mining Engineer

c) Accountant

d) Production engineer

29Which of the following statement best describe the principle of ‘division of work’
a) Work should be divided into small tasks

b) Labour should be divided

c) Resource should be divided among jobs

d) It leads to specialisation

30 Which of the following statement is/are true with reference to principles of management?

a) The principles are guideline to action.

b) The principle denote a cause and effect relationship.

c) Principle help the managers to take right decision

d) All of the above

31This principle of management leads to higher production and better work for the same effort.
Identify the related principle of general management
a) Discipline b) Equity c) Division of work

d) Order

32 The principles of management are intended to be applied to all types and size of organisation.
It reflect that the principles of management are

a)General guidelines b) Flexible

c) Universally applicable

d) None of the above

33 Each group of activities having the same objective must have one head and one plan. It is
reflected in the principle of
a) Division of work b) Unity of command

c) Unity of direction d) Discipline

34 In your school separate room is allotted for teachers, departmental heads, vice principal and
principal. Identify the principle of management followed here

a) Equity b) Division of work c) Order d) Initiative

35 The principle of management are significant because of

a) Increase in efficiency b) Initiative

c) optimum utilisation of resource

d) None of the above

36 The principles of pure science is considered to be ........... in nature

a) Flexible b) Rigid c) Creative

d) None of the above

37 Which of the following is not concerned with the Henry Fayol?

(a) Fatigue Study

(b) Scalar Chain

(c) Authority and Responsibility

(d) Espirit De Corps

38According to which principle of management, all similar activities for the fulfilment of one
object must be kept under one authority:
(a) Centralisation and Decentralisation

(b) Order

(c) Unity of command

(d) Unity of direction

39 This principle emphasizes kindliness and justice in the behaviour of managers towards
workers:

(a) Initiative

(b) Stability of Personnel

(c) Equity
(d) Remuneration of Employees

40Management should promote a team sprit of unity and harmony among employees. Which
principle suggests this.
(a) Equity

(b) Initiative

(c) Espirit De Corps

(d) Division of Work

41‘Employees turnover should be minimized to maintain organizational efficiency “ Mention the

principle which indicates it.

(a) Remuneration of Employees

(b) Stability of Personnel

(c) Initiative

(d) Division of work

42 “The workers and management both should honour their commitments without showing any
prejudice towards one another. Mention the principle which indicates it.

(a) Order

(b) Authority and Responsibility

(c) Unity of Command

(d) discipline

43Mr . Rajat the manager of ZOOM Honda Ltd. found Ajay , an employee usually coming late to
the office. Being new, he could not take strict action against him. Consecutively, other employees
also started coming late which led to the fall in the overall discipline. Which principle of
management Rajat could not apply in the organization.
(a) Unity of Command

(b) Discipline

(c) Order

(d) Authority and Responsibility

44 ‘A proper place for everything and everything in its right place’, is this statement connected
with which principle of Henry Fayol? ------------------
(a) Order;

(b) Remuneration of employee;

(c)Unity of Command;

(d) Discipline

45Which of the following statements is true with reference to principles ofmanagement?

(a) The principles of management have evolved.

(b) The principles of management are yet to be evolved.

(c) The principles of management are in the continuous process of evolution.

(d) None of the above.

46 Which of the following statements best defines the techniques of management?

(a) It is a set of guidelines to take decisions and actions.

(b) It is a procedure which involves a series of steps to be taken.

(c) They are general rules for behaviour of individuals.

(d) None of the above.

47 The principles of management have been developed on the basis of

(a) Observation

(b) Experimentation

(c) Personal experiences of the manager

(d) All of the above

48 The principles of management are intended to be applied to all types and sizes of
organisations. This statement reflects that the principles of management are

(a) General guidelines

(b) Flexible

(c) Universally applicable

(d) Mainly behavioural

49 The principles of management do not provide readymade straight jacket solutions to all
management problems because
(a) The real business situations are complex.
(b) The real business situations are dynamic.

(c) The principles act as general guidelines.

(d) All of the above.

50Principles of management can be modified by the manager when the situation demands. This
statement implies that the principles of management are

(a) Rigid

(b) Contingent

(c) Flexible

(d) Universally applicable

51 According to Taylor, “even a small production activity like loading figures of iron into boxes
can be scientifically planned and managed. This can result in tremendous savings of human
energy as well as wastage of time and materials.” Identify the related principle of scientific
management.

(a) Harmony, not discord

(b) Science, not rule of thumb

(c) Development of each and every person to get his/her greatest efficiency and prosperity

52 ‘Rule of thumb’ refers to

(a) Use of personal judgement in handling management issues

(b) Adopting a hit-and-trial approach to resolve management problems

(c) Both of the above

(d) None of the above

53 Principles of management emphasize on logical and rational decision making rather than on
the basis of bias and prejudice. The given statement highlights that the knowledge of principles
of management leads to

(a) Providing managers with useful insight into reality

(b) Scientific decisions

(c) Meeting changing environmental requirements

(d) All of the above

54The concept of Work Study techniques includes

(a) Time study

(b) Motion study

(c) Fatigue study

(d) All of the above

55Which technique of Scientific management is the strongest motivator for a

worker to reach standard performance?

(A) Differential Piece Wage System

(B) Functional Foremanship

(C) Method Study

(D) Standardization of Work

56Name the technique of scientific management which helps in establishing interchangeability

of manufactured parts and products?

(A) Standardization

(B) Functional Foremanship

(C) Method Study

(D) Motion Study

57 In which two departments did Taylor divide the work of a factory manager?

(A) Department of Planning and Production

(B) Department of Planning and Finance
(C.) Department of Planning and Marketing

(D) Department of Planning and Research

58 Under fatigue study:

(A)Tiring work is given to employees

(B)Employee’s movements are increases

(C)Record is maintained for time consumed on employee’s work

(D)Rest is given to employees during work

59 Sharing of gains with the workers is the objective of the principle:

(A)Harmony, not discord

(B)Science, Not rule of Thumb

(C)Cooperation, Not Individualism

(D)Development of each and every person to his or her greatest efficiency

60 Which technique of Taylor differentiates between an efficient worker and an

inefficient worker?

(A)Time Study

(B)Functional foremanship
(C)Fatigue study

(D)Differential Piece wage system

61Management should find ‘one best way’ to perform a task. Which technique of

scientific management is defined in this sentence?

(A)Time Study

(B)Method Study

(C)Fatigue Study

(D)Motion Study

62What did Taylor want to standardise?

(A) Material

(B)Machine and tools

(C)Methods

(D)All of the above

63 Which of the technique of scientific management violates the Principle of Unity

of Command
(A) Differential piece wage system

(B)Fatigue study

(C)Functional foremanship

(D)Simplification of work
64 Name the company in which Taylor joined as a labourer in America in 1878.

(A) Bethlehem Steel Works

(B) American Steel Company

(C) Midvale Steel Company

(D) Carnegie Steel Company

65 Henri Fayol was a

a) Social Scientist b) Mining Engineer

c) Accountant
d) Production engineer