Robinson P. Chauri

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CURRICULUM VITAE

Name : ROBINSON PETER CHAURI Cellular No.: +91-9152458625

Degree: Bachelor of Commerce Email: robinchauri8898@gmail.com

CAREER OBJECTIVE

⮚ A competitive intelligence professional looking for difficult task in an Organisation.


⮚ I seek challenging opportunities where I can fully use my skills for the success of
the organization.
⮚ Use my skills in the best possible way for achieving the company’s goals.

ACADEMIC BACKGROUND

Class & Year


Qualification Board/ University Institution
of Passing

MUMBAI ST.JOSEPH’S HIGH 2nd Class in


SSC
UNIVERSITY SCHOOL 2011

MUMBAI 2nd Class in


HSC DR.ANTONIO
UNIVERSITY DA’SILVA COLLEGE 2013

S.I.W.S COLLEGE OF
MUMBAI SCIENCE AND 2nd Class in
B.Com
UNIVERSITY COMMERCE 2016
CO-CURRICULAR & EXTRA CURRICULAR ACTIVITIES

⮚ Participated and won in various school activities.


⮚ National Cadet Corps.
⮚ Participated in Interschool Cricket Competition.
⮚ National Service Scheme.
⮚ Worked for NGO ( We Club - AKSHARA Foundation).

COMPUTER PROFICIENCY

⮚ Basic : MS Word, MS Power Point, Internet Explorer, MS


Excel, Microsoft Outlook.
⮚ Hotel Software : IDS Versions.

WORK EXPERIANCE

❖ Working with SaffronStays as OTA Executive in Revenue and Reservations


Department from 03rd May, 2022 till date.

● Creating Villa listings on OTA channels.


● Mapping of rates and inventory through Channel Manager
● Taking the property Live on OTA channels
● Ensuring good visibility and ranking on OTA
● Responsible to generate sales from OTA’s
● Timely reviews meetings with OTA partners for performance and insights.
● Handling cancellations, refunds, reschedulements, overbooking, etc.
● Reconciliation and invoicing of booking.com bookings and invoices.
● Managing rates and inventory of homes on channel manager.
● Channel manager invoicing.
● Responsible to generate revenue from website leads and offline sales.

 Worked with “THE EMPRESA HOTEL” by ADAMO HOSPITALITY as


Sr. Front Office Executive from September, 2019 to February, 2021.

● Check arrivals and VIPs In house & expected. Group check – in and check – outs of 58
rooms.
● Check billing of departures and any guest crossing credit limit fixed by the Hotel.
● Check any important function happening in the hotel for the day.
● Re-check for room allocation and amenities, especially for VIPs.
● Check arrivals and VIPs In house & expected. Group check – in and check – outs .
● Check billing of departures and any guest crossing credit limit fixed by the Hotel.
● Check any important function happening in the hotel for the day.
● Re-check for room allocation and amenities, especially for VIPs.

● Take check-ins / check-outs. Attend calls. Attend guest queries and follow up with
guest requests promptly and efficiently.
● Check Housekeeping occupancy report & follow up with discrepancies through Bell
Desk.

 Worked with “RAMEE GUESTLINE HOTEL” as Front Office Executive from


May 2016 to September, 2019.

● Check arrivals and VIPs In house & expected. Group check – in and check – outs of 33
rooms.
● Check billing of departures and any guest crossing credit limit fixed by the Hotel.
● Managing Reservations of the hotel.
● Creating contracts with corporates for the financial year.
● Check arrivals and VIPs In house & expected. Group check – in and check – outs .
● Resolve all guest queries and give them the best solution promptly.
● Interaction with the guest for keeping a check on their stay.
● Maintaining guest relations.
● Maintain & update guest history on regular basis.

PERSONAL DETAILS

▪ Permanent Address : Room no. 707, Sai Visawa CHS, L.N. road, near Ruia
College, Matunga, Mumbai- 400019.

▪ Date of Birth : 16th November, 1995


▪ Sex / Gende : Male
▪ Marital Status : Unmarried
▪ Language Known : English, Hindi, Marathi.
▪ Hobbies : Drawing, Listening Music, Playing Cricket.

DECLARATION

● I hereby declare that all the information mentioned above is true to the best of
my knowledge.

PLACE: MUMBAI

(Robinson Chauri)

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