Contacts

Noriedette Hernandez
alluredz15@gmail.com

+905013298033

Istanbul , Turkey
Experience
Various Families - Istanbul, TURKEY
About
NANNY - TUTOR 2020 - Present
Experienced Nanny-Tutor with - Ensuring the safety and well-being of the children under your care. -
a background in roles as a cafe Changing diapers, cooking, feeding, and bathing the children. - Providing
supervisor, emotional support to ensure the children feel secure and happy. -
receptionist/secretary, and Encouraging learning through books, toys, and games. - Taking young
hotel staff. Skilled in customer children to parks, toddler groups, and playgroups to encourage
service, food/beverage interaction with other children. - Transporting older children to nursery
preparation, data encoding, or school and picking them up at the end of the day. - Respecting parents'
and childcare. Pro cient in preferences regarding daily routines, diet, and religion. - Providing
computer literacy. Holds a engaging learning activities. - Offering safe indoor and outdoor play
Bachelor's Degree in Hotel and activities. - Planning and preparing meals. - Changing diapers and
Restaurant Management. preparing bottles for babies. - Transporting older children to and from
playgroups or school. - Recording accidents and reporting any concerns
about child safety. - Communicating with parents and caregivers about
Skills their child's day.

Customer service

Food and beverage

preparation Brewshots Cafe - LAGUNA PHILIPPINES
Cafe operations Cafe Supervisor 2018 - 2020
Data encoding • Responsible for the day-to-day operations of the cafe, servicing
Childcare customers. • Describing menu items and suggesting products to
customers. • Ensuring the ef ciency of the cafe operations as well as
Stock management maintaining high standards of quality and service. • Responsible for stock
handling, stock ordering, stock control, and stock cost management. •
Childminder
Assisting in preparing food and beverages, including cold drinks such as
Computer Literate coffee, bubble tea, and milk tea, and guiding team members to follow SOP.
• Ensuring that outlet equipment is maintained up to standard, clean, and
organized. • Handling customer complaints and solving them on the spot
when they occur. • Able to build relationships and communicate with
staff. • Making sure the work area is clean and sanitized.

LAYPARK RESTAURANT AND CAFE - KUALA LUMPUR,

MALAYSIA

SERVICE STAFF -PERSON IN CHARGE 2015 - 2017

• Prepare and serve hot or cold beverages, such as coffee, espresso
drinks, blended coffees, or teas. • Clean and sanitize work areas, utensils,
or equipment. • Check temperatures of freezers, refrigerators, or heating
equipment to ensure proper functioning. • Order, receive, or stock
supplies or retail products. • Provide customers with product details,
such as coffee blend, fresh juice, and beverages. • Set up or restock
product displays.
Roloefsen Family - NETHERLANDS

NANNY 2010 - 2014

• Cared for two children, aged two years old and four years old (at the
time of starting). • Prepared and served meals, and prepared kids' clothes.
• Brought the kids to school/crèche and took care of the two-year-old. •
Changed nappies, bathed, and dressed the children. • Played with the
children, took them on walks, and to the playground. It is important to
engage in activities with them. • Met the children's physical and
emotional needs by playing and building LEGO sets, which helped boost
their self-con dence, problem-solving skills, and cooperation. •
Organized games and read storybooks. • Had daily discussions with the
parents about the children's routine. • Intervened when disagreements
arose and disciplined when necessary. • Assisted the children during
their lunch break at the crèche. • Supervised the children when the
teacher was not around and taught them basic English.

GLOBAL MEDICAL CENTER

RECEPTIONIST/SECRETARY 2008 - 2010

• Receives incoming telephone calls and provides answers to routine
inquiries. • Takes appointments. • Maintains records and les of patients.
• Assists the doctor if the nurse is not available. • Counts money in cash
to ensure correct amounts and adequate change. • Prepares the register
at the end of the shift. • Prepares the doctor's monthly report. • Checks
in patients. • Collects and veri es insurance information. • Collects new
patient forms. • Takes vital signs and reports and records patient
conditions. • Updates patient les. • Schedules laboratory tests and
appointments. • Veri es appointments with patients by phone.

Exotic Tours LLC Dubai, UAE

DATA ENCODER 2007 - 2008

• Online visa application. • Receives incoming telephone calls, provides
answers to routine inquiries. • Maintains records and les. • Encoding
data. • Prepares invoices. • Filing documents.

Royale Hayat Hospital- Banyatree Hotel - KUWAIT

HOUSEKEEPING ATTENDANT 2006 - 2007

• Stock and replace missing items, inspect, move, and clean the minibars
in accordance with departmental procedures and policies. • Maintain,
organize, and clean assigned storerooms daily. • Maintain, track, and
complete the daily worksheet of minibar stock. • Obtain stock from the
warehouse and store it in the assigned storeroom. • Report all minibar
concerns to management, including any guest issues.
Fernandina 88 Suits Hotel - Philippines

HOTEL STAFF 2003 - 2006

- Great guests and make them feel comfortable. - Learn menu items and
be able to describe them appropriately to guests. - Take beverage and
food orders. - Deliver beverages and food in a timely manner. - Check in
with guests to ensure that everything is going well. - Re ll beverages
throughout the meal. - Deliver guests' bill and thank them for dining at
the restaurant. - Work with other servers and be a team player. - Answer
telephone calls promptly and ef ciently; provide information for routine
inquiries or route calls to appropriate staff. - Obtain caller's name and
arrange for an appointment with the person called upon. - Direct the
caller to the destination and record the name, time of call, nature of
business, and person called upon.

Enchanted Kingdom - Philippines

SERVICE CREW STAFF/ CASHIER 2002 - 2003

• Great guests and make them feel comfortable. • Communicate clearly,
quickly, and politely with co-workers to ensure the correct order is
served to the customers. • Make ice cream/sundaes. • Maintain daily
cleanliness and maintenance of the dish machine. • Process customer
transactions and maintain an accurate cash drawer throughout the shift.
• Operate and maintain food/drink/treat-related equipment and registers
properly and safely. • Complete assigned prep work for stocking and set
up of the work area. • Stock and execute proper rotation of products. •
Inform the immediate supervisor promptly of all problems or unusual
matters of signi cance. • Perform other duties and responsibilities as
requested by management staff or shift leaders.

Education
BS Hotel And Restaurant Management
Bachelor's Degree
PHILIPPINE WOMEN’S UNIVERSITY 2000 - 2006