Business Management Unit 2 Revision

Match the correct task word with its explanation

Define Clearly point out what is asked

Describe Define each term and then explain how they are
similar and how they are different
Explain Explain why you think you choice is correct, usually
refer to an example or the case study given
Discuss Explain what the term means, usually adding an
example to assist
Compare Look at both sides then explain which is
stronger/more suitable. A conclusion is needed
Distinguish Break it down into parts and talk about each part

Analyse Talk about the concept in more detail

Justify Both sides of the question eg benefits and

limitations, or strengths and weaknesses
Evaluate Talk about what is asked as if the person reading
doesn’t know anything about it. Lots of detail
Identify Define each term and then explain why they are
different

Create a mind map to show the legal requirements of establishing a business

Register a business name

Memorable

Legal Requirements

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Outline three ways local governments/councils impact establishing a business

Parking
restrictions

What type of licences would the following business require:

Restaurant School Hairdresser Doctor

Compete the below to outline OH&S

OH&S stands for…

OH&S aims to …

A business must …

OH&S are legal requirements because …

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What are three laws that relate to employment?

Who is the FWC and what do they do?

Hint: workplace relations

Distinguish between equal opportunity and anti-discrimination laws Hint: Def def diff

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Consumers (customers) in Australia have certain rights and guarantees. These are partially protected
by Trade Practices laws and Australian Consumer Law.

What rights do people have to return a product they purchased?

Returns

Explain product recall and give an example of a business that has done this well and poorly.

Hint: check https://www.productsafety.gov.au/recalls

What is a product recall

Example of success and why

Example of a poor attempt and why

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Distinguish between policies and procedures

Define

Define

These are different because…

Give an example of a policy and a procedure relating to OH&S

policy

procedure

Discuss the importance of choosing appropriate suppliers

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Evaluate how a relationship with suppliers impact a business?

Overall/positive/negative/conclusion

Define corporate social responsibility and give an example when choosing a supplier.

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Identify what type of customer information would be kept by a business and why

Purchase history

• To send targeted advertising

What planning considerations does a business need when introducing technology?

System Maintenance
• easy to use • cost, frequency

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Create a mind map of all the terminology related to marketing a business

7 Ps of marketing

Brand name

Marketing

Explain the relationship between marketing, establishing a customer base and business objectives

Explain the steps in the market research process

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Distinguish between primary and secondary data

Explain the four market segments

Behavioural
Geographic

Demographic

Psychographic

Identify which market segment these characteristics belong:

16 year old

Environment focussed

Sale resident

VIP shopper

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Explain and give examples of the 7 Ps of marketing

Product A good or service sold to consumers Eg an iphone is a

to satisfy a need or want product because it is a
physical product sold to
customers

What are the four stages of the product life cycle

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Explain why the Volkswagon Beatle is in the decline stage of the life cycle

What stage of the life cycle is most likely to see sales promotions as a marketing strategy? Why?

What business could benefit from adding a loyalty program for customers? How would this benefit
customers and the business?

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What is the role of a human resource manager?

Discuss how technology has impacted staffing needs of businesses

Discuss what may factor into a businesses decision making when making staffing decisions

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“If a business does not adopt technology, it will find it very difficult to be competitive”.

Evaluate this statement with reference to an examples business.

Identify the key aspects of this advertisement

What selection method would be appropriate for this

job with Tourism Queensland? Justify your choice

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Compare internal and external recruitment. In your response include examples of when each is
suitable for a business

Def def sim diff

Internal recruitment means…

External recruitment means….

They are similar because….

However they are different because…

Internal recruitment is useful when….

However External recruitment is more useful when…

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Explain three different selection methods that could be used by Woolworths

What are some questions employers cannot ask in an interview?

Identify the different employment arrangements

Which is the most flexible employment arrangement? Why?

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Contracts must comply with what legal requirements?

Discuss two employer and employee expectations

How can job security increase and decrease employee productivity?

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Discuss what an electrician need to do in order to comply with OH&S requirements? Be specific!

Bob’s Trucks are a range of food trucks in Pakenham. His employees have complained about a
culture of bullying at work and some are threatening legal action.

Explore what the owner of Bob’s Trucks can do to make sure they have a harassment free workplace

Define remuneration

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Identify 4 things to be included in an employee induction

What is the purpose of an induction program?

Discuss how a successful induction benefits the business.

Explore the potential benefits and limitations of hiring overseas employees in hard to staff industries
such as oil rigs

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What is the EAP? How does it improve productivity in a workplace?

Explain two corporate social responsibility issues when staffing a business

Explain how making good staffing decisions might reduce the needs for marketing

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