120 Interview Questions & Recommended Answers
120 Interview Questions & Recommended Answers
120 Interview Questions & Recommended Answers
HOW TO TACKLE
EMPLOYERS' QUESTIONS
A RIGHT WAY
TIPS: The point to remember while answering is avoid bad-mouthing your previous
company as it puts you in a negative light. Instead, cite aspects like better money, more
opportunities, career growth, etc. Here is how you can choose to answer the question.
Example:
“It was really fun working in Company XYZ because of various reasons, encouraging boss and
cooperative colleagues being a few. But I am looking for a switch as I think the position you are
offering has a better growth scope and can provide me with newer challenges.”
Question 2: I am concerned that you do not have sufficient experience required for this role.
TIPS: Instead of going hard on yourself, try and answer such basic interview questions in this
manner.
Example:
"I understand that I may not have the experience you require in terms of the number of years
in service. However, I believe that I do possess the qualities required for this post. And I strongly
believe that these qualities can help me bridge the gap caused by the number of years'
experience."
TIPS: Discussed you can state your quick grasping power and how you are a fast learner to
address it.
Example:
"I am a fast learner and have a curious mind. I am sure my knowledge will compensate for that."
Question 4: Tell me something that you regret doing and are now a little ashamed of it.
TIPS: Do not get flustered. Instead, take some time to recollect yourself and the best way to
answer such tricky questions is to avoid giving in. You could answer this HR interview question
in the following manner.
Example:
“I can’t really recall having any regrets. I would like to add that the best way to avoid regrets is
to not cause them in the very first place. So, as a practice I take time out at the end of each day
and recall the day’s events and reflect. I look at every conversation I had with the people I work
with. This helps me to get a clear perspective and avoid regrets.”
Question 5: Aren’t you over qualified for this role?
TIPS: It is very important to sound humble yet firm. Based on your judgement, there are two
ways to address this question.
Example:
“I see the job market running similar to any other marketplace, running on the laws of supply
and demand. Given the tight condition of the same, I understand the relativity of the term ‘over
qualified.’ But, given the experience I have gained over the years, I think I can bring better
positive changes within the team/organization as compared to someone who is yet to acquire
the same level of experience.”
“I honestly believe that you can never stop learning. You might feel that I possess a lot many
degrees, but honestly, I think a person grows everyday with every conversation he/she has with
number of people. I believe there is something or the other that I can always learn which not
only can help me grow but also bring up better ideas for the team/organization.”
TIPS: Make sure to answer this honestly. But remember, your answer must not sound or project
you as an escapist or one who is just lazy.
Example:
“I had taken a break from work to relax and spend time with my family for a while as working
non-stop for ‘x’ years has been exhausting. I must add I am feeling much refreshed post the
break.”
TIPS: Although it is an HR interview question seldom asked, if not answered carefully and level-
headedly can disqualify you as a candidate.
Example:
"I understand your concern. However, I would like to acknowledge how much as an employee
I find it worth admiring when the company recognizes extraordinary talents and promotes
them. Also, working for such an amazing company and under such talents will indeed be a great
opportunity for me."
Example:
"I understand that every company has their own privacy policies and I will totally abide by it as
long as it does not affect my personal integrity."
TIPS: By now you know that not all basic interview questions and answers are pleasant. Some
are asked to try the confidence of the candidates, just like this one.
Example:
“I believe every experience is enriched in learning, helping one to grow both personally and
professionally. I would not want to change a single thing about my journey till date.”
Question 10: Why aren’t you earning more at this age of your career?
TIPS: Such an HR interview question can often throw a candidate off his/her chair. Remember,
you do not want to show that money is not important. Yet you need to defend the dip in your
salary as per industry standards.
Example:
“Making money is important to me and one of the reasons why I am here is because I want to
make more of it. However, money is not the sole reason for which I work. Throughout my career
I have enjoyed my work in companies I have liked and respected.”
Question 11: What do you see as the proper role or mission of a good manager in a leading
company in the industry?
Example:
" I believe that a manager is one who is looked up to by all the team members. I understand
the huge responsibility that rests on a manager's shoulders, and to handle it with ease he/she
must be calm, level-headed, unbiased, polite and knowledgeable. As a junior, I would like to
learn the most from him/her, so going by it he/she must be a good trainer."
Question 12: What would you say to your boss if he’s crazy about an idea, but you think it is
not really up to the mark?
TIPS: Always remember, whenever pitted against loyalty and honesty go for integrity.
Example:
“Well before anything else I would like to look at the positive aspects of the ideas and give
him/her an honest opinion because that is what my boss will be looking for. Then if permitted
we can discuss the changes to make the idea better than before. But in case not, then I would
follow what my boss tells me to do.”
Question 13: Do you think you could have improved your career progress?
TIPS: This is one of the basic interview questions and answers asked to understand whether
the candidate is confident of his/her own self.
Example:
"As I have already said, I do not regret the way my career has shaped up as it has enriched my
years with optimum learning opportunities. And I have truly cherished my journey till date."
Question 14: What would you do if an executive of your same level wasn’t pulling his/her
weight, which in return was hurting the department?
TIPS: Try to understand the firm’s political style and fall back on it. Another option is to rely on
the universal policies of human relations, communicate the problem the way you would want
the same thing to be communicated to you.
Example:
"Relying on my good human relations with my colleague I would try to communicate the
problem and try to find his constructive assistance. However, in case I feel a resistance from
the opposite side, I would rely on my persuasive nature and cite the issues affecting the team's
performance and in turn the organization."
Question 15: You have been with your firm for a very long time now, wouldn’t it be hard to
switch to a new company now?
TIPS: It can come in various forms like "Why do want to leave your current job?", etc. Although
a simple question, you still need to be careful while answering this HR interview question.
Example:
“True I have been working with my previous organization for a long while now. But I have been
learning throughout the journey, handling tasks more challenging than the last one. So, I don’t
think there will be any difficulty in switching to a new company as I am willing to learn more.”
TIPS: Answer this question in a positive way as well. Try to identify a branch (one which your
interviewer would not require) as an area of your curiosity, which you would like to explore in
the upcoming few months.
Example:
"I believe in upgrading my skill as per the technological advancements. However, I would like
to work on my time management skills as I scramble to balance time."
TIPS: Discuss the most challenging aspect in your experience and follow it up with how you
tackle the problem.
Example:
"I don't think there is anything difficult about the position. But the most challenging aspect for
me was maintaining a perfect work-life balance."
Question 18: What do you think was the toughest part of your last position?
TIPS: This is one basic interview question and answer which is difficult to turn to something
positive. You need to answer in a positive way. The interviewer will naturally assume that
whatever you found difficult might be a hurdle in the job you are interviewing for.
Example:
"I did not find anything that was overly tough. Rather I actually enjoyed tackling the challenges
that had come my way. I believe that challenges are a great way to implement your learnings
as well as gain experience from. "
Question 19: What makes you a worthy candidate for this position?
TIPS: One of the most popular basic interview questions and answers asked in an interview, it's
other alternative is "Why should I hire you?". This is your best chance at selling yourself as the
perfect candidate. However, make it a point to add unique aspects to your answers.
Example:
“You naturally want to strengthen the department to the optimum, for which you want a strong
candidate. I believe I fit the bill because (mention your strongest qualifications, which match
up to the interviewer’s demands).”
Question 20: Looking back on your last position, have you done your best?
TIPS: To strike the perfect note while answering such basic interview questions and answers,
state that you always try to do your best and that you are hitting your career strides due to
several factors.
Example:
"I have always tried to do my best in every task and believe that I am only getting better with
every passing day."
Question 21: Tell me something negative that you have heard about our company.
TIPS: Do not fall into the trap. Never trust outsiders or rumors since you have not worked there.
Trust me you do not want to be bearer of not-so flattering news.
Example:
"There is always something or the other being said about every organization in the market.
Honestly, I can't recall hearing anything negative about the company. Plus, I am not a judge
mental person where I only hear one side story."
TIPS: First, avoid numerical to rate, as it can lead to a double-sided trouble for you. Second,
avoid negative answers and just praise the interviewer on his/her methodology.
Example:
"I appreciate how you kept the interview thoroughly professional and how methodically you
conducted it."
Question 23: You seem to be drawing a good salary. Will you be alright with a salary cut?
Example:
“I think after a certain point in your career, job satisfaction takes a front row seat than salary.
However, while taking up any job I prioritize work culture and chances to contribute and grow
are at par with the salary paid. Also, I believe good companies which care about its employees
ensures that they are paid well.”
Question 24: Did you ever have a problem with a peer in your last organization?
TIPS: This HR interview question is asked to check your people's skill. It can also be asked
like "Are you a team player?
Example:
“No, I never had any problem with my peers in my last organizations."
TIPS: Recruiters want employees who have clarity about what they are doing and is always on
the lookout for improving their knowledge.
Example:
"I believe it is very important to keep oneself updated as changes are taking place very fast. So,
in order to keep myself abreast I try to read as much as possible on the subject and also
subscribed to the online course on the same.”
Question 26: Why do you think communication plays a pivotal role in your job profile?
Example:
“I understand that my profile requires me to have good communication skills, which I have
developed over the years. I believe I can communicate very clearly across the teams in a
thorough professional manner."
Question 27: If you were hiring for this position what would be the qualities that you would be
looking at?
TIPS: Closely look at the qualities required for the position and match them with yours.
Establish it with a confident body language and you should be good to go.
Example:
"If I were hiring for a Senior Sub-Editor, I would be looking at her knowledge on the subject,
his/her grammar sense and also how level-headedly he/she can handle multiple tasks and yet
submit quality work."
Question 28: Have you ever committed a mistake in your last job?
TIPS: Although it is only human to commit mistakes, what needs to be remembered is the
magnitude of it and the damage it caused the company. So, mention the mistake but keep the
major focus on the measure you took to fix it.
Example:
"Mistakes are an inevident part of human nature. However, none of my mistakes have ever
been of the magnitude that my team or organization ever faced a severe brunt."
Question 29: Discuss the most stressful situation you came across in your last organization.
TIPS: Keeping a positive tone, discuss the stressful situation that you had faced. Do not mention
of a situation which you never overcame.
Example:
"Having worked in a print media organization, we have always been bound by time. A single
delay in any department would automatically lead to a delay in production. Although this was
initially an issue in my initial days, I have over time learned to tackle the situation and get the
work done on time."
Example:
"Given my previous experience in covering events, my boss had entrusted me with the
responsibility of covering my company's annual event without any supervision, since others
had to be engaged in different tasks."
Example:
"Money and success both are equally important. But for me success is more important as it will
ensure money automatically."
TIPS: Good employers know that a happy employee will always do a good job.
Example:
"I like projects where the whole team can work together, where everyone has a part in
completing it. Also, a project which provides a good challenge at the team."
TIPS: Time plays a crucial role in today’s fast paced life. Employers not only want quality job,
but they also need it on time as a lot is at stake for the company based on it.
Example:
“I always submit my work on time because I understand that the company is liable to its clients.
Any delay in submission can lead to face loss in front of our clients, resulting in loss or fall in
business.”
Question 34: Are you willing to work long hours if the project demands?
TIPS: Do not lie if you can’t. Honesty is always the best policy.
Example:
"I understand the importance of matching up to deadlines as a lot is at stake for the company.
So, I would not mind working long hours if the project demands."
Example:
"No, I do not have any plans for further studies in the next few years."
"Yes, I am currently enrolled in a distance course for the subject as I think it is an important
part of my career."
Question 36: What will you do if you don’t land for this job?
Example:
"If I don't bag the job today, I will continue looking for jobs and take a learning from this
interview."
Question 37: What do you think is the best part of working in a team?
Example:
"For me the best part about working in team is producing a better result faster. With everyone
putting forward their best ideas and bringing in their expert talents, it is bound to produce
better results than working solo. Also, working in a team means better encouragement at any
given point."
TIPS: Always encourage the positive side of working in a team. Avoid negative in any possible
ways.
Example:
"There are pros and cons to everything. However, I prefer looking at the positive aspects of
working in a team as they are greater in number than any drawbacks."
Question 39: Describe work ethics and how would you define yours?
TIPS: Try to look at the positive way of how you manage your work.
Example:
"I am a very dedicated and loyal employee. I read on your website that you work with honesty,
transparency and go the extra mile for your clients. My work ethic is also similar and I like to
work hard for better results."
Question 40: Have you ever been assigned a project without any assistance?
Example:
"Yes, in my last organization, my boss had entrusted me to cover the annual budget without
any assistance."
Question 41: If you could have done anything differently during your college career, what
would it have been?
Example:
"I have thoroughly enjoyed my college days as it gave me a lot of opportunities to learn and put
those learnings to use. So, no I would not have changed anything."
Example:
“I have weekly meetings with my team lead and discuss my work. Critical criticism helps me to
learn and improve in areas which I am probably weak in.”
TIPS: Make a note of the important qualities required and back it up with reasons. Take for
example you are interviewing for a marketing profile.
Example:
"I think the word that would go with my personality the best is focused as I always succeed in
completing my targets."
Question 44: What was the organizational structure like in the previous organization?
TIPS: Here you basically need to explain the hierarchy which was prevalent in your last
organization and where you were situated I fit in it. Take for example, you were a Senior Sub
Editor in a media organization, you can mention your Skip level boss (Editor) followed by Senior
Associate Editor(s), your team lead and subordinates if any.
TIPS: The employer is asking you in case you are someone who loves to skip work. If you are
someone who has high record of absentee due to personal reasons, do justify. Make sure the
reasons are valid.
Example:
"I understand the importance of discipline and lead my life on the same principle. Hence, I do
not skip work until and unless there is an absolute emergency."
Example:
"I do not get demotivated as such. But I strongly believe in encouraging healthy communication
in order to avoid unnecessary gossip."
Question 47: If you are allowed to change one thing in your last organization. What would it
be?
TIPS: Once again, try and avoid any negative comment and opt for a diplomatic answer.
Example:
“I believe every organization has its own characteristics which makes it different from the
other. Therefore, I would not want to change anything about my last organization.”
Example:
"I have always believed in living a disciplined life and practice the same in my work life.
Therefore, I always maintain punctuality."
TIPS: To answer this HR interview question you must have a good research about the company.
So, research well about the company before appearing for the interview.
Question 50: If you are hired, do you think you will be able to work in cross-functional teams?
TIPS: If you have had experience in handling cross-functional teams then the answer will be in
the affirmative. But in case not, then you could state that it can be taken care of with your
excellent communication skill and teamwork.
Example:
"In my last organization, I was required to work in cross-functional teams. So, it will not be a
problem for me to apply the same thing here."
Question 51: While handling multiple projects, how do you keep yourself organized and on
track?
TIPS: It is common for employers to want to know how you stay on top of your game. So, explain
your way of handling the multiple tasks in detail, whether you make a calendar or a to-do list
to keep track or any other way.
Example:
"Since my last job role required me to multitask, I used to mark down the tasks completed
throughout the day and put up a list of tasks that needed to be addressed. This helped me to
keep track of the amount of work done and what needs to be done."
Question 52: What kind of work environment do you like the best?
TIPS: Research about the company’s environment, be honest and relate your answer
accordingly. Avoid criticisms as it leaves a negative impact about yourself on the interviewer.
Example:
"I think the best work environment is where there is encouragement to come up with fresh
ideas and freedom to work on a project and also take responsibility of the same."
TIPS: Take some time and make a mental note of the factors you think are important in fetching
results.
Example:
"I believe that the best way to drive results is to be disciplined and doing smart work."
Question 55: What is the biggest accomplishment you have achieved in your previous
organization?
TIPS: Make sure you can pinpoint on a specific accomplishment which you can explain with
proper anecdotes.
Example:
"In my previous organization I successfully managed to pitch a digital marketing idea which
fetched approximately 75% revenue for their annual event."
Question 56: Can you predict the changes in the next 3 years your current category of job will
witness?
TIPS: Do put in some research into what are the target areas which are expected to rise in the
upcoming 3 years and answer them with proper explanation.
Example:
"Given that our work is heavily based on technology, in my opinion in the next 3 years we will
witness the advent of AI. Our roles will change from creators to moderators."
Question 57: If you were to rank them, what are the three traits your top performers have in
common?
TIPS: Once again, consider all the relevant qualities required for the role, tally it with yours and
answer the question.
Example:
"According to me the three common traits in my top performers are honesty, hard work and
diligent. I believe these qualities are very important to reach the top."
Question 58: How did you learn about the job opening?
TIPS: You could simply state the source through which you found out about the opening such
as job portals when asked this basic interview question and answer.
Example:
"I understand that my job role requires me to travel quite extensively and I have no issues with
it."
TIPS: Although this question might seem unnecessary to you but looking from an interviewer’s
point of view it holds relevance. An interviewer would want to know that you are intellectually
curious. So, even if you are not reading a book currently, talk about the book you last read.
Example:
"I have been currently reading a financial literacy book titled 'Rich Dad Poor Dad' by Robert
Kiyosaki. The reason I really like his work is the way he talks about financial and the mindset of
a rich people to grow their money. So, in a way his books can keep me alert on my financial
condition."
60 Toughest Interview Questions & Recommended Answers
TRAPS: Beware, about 80% of all interviews begin with this "innocent" question. Many
candidates, unprepared for the question, skewer themselves by rambling, recapping their life
stories, delving into ancient work history or personal matters. (Note: Do NOT ask “What would
you like to know?” Take the initiative, interpret the question for yourself, and go forth.)
BEST ANSWER: Start with the present and tell why you are well qualified for the position – and
if you wish to add more, mention personal traits you want them to know about (professional,
detail-oriented, strong verbal and written skills, get along w/ co-workers well, etc. etc.).
Remember, the key to all successful interviewing is to match your qualifications to what the
interviewer is looking for. In other word you must sell what the buyer is buying. This is the single
most important strategy in job hunting, and interviewing.
Example:
“My name is Farah Raihana. I am 25 years old. I am a fresh graduate in Bachelor of Accountancy
from UiTM Puncak Alam. Previously, I had my intern as an auditor at Deloitte Malaysia. During
my internship, I managed to handle for more than 5 clients’ audit report which then brought
more than RM50,000 profits to the firm”.
TRAPS: This question seems like a softball lob, but be prepared. You don't want to come across
as egotistical or arrogant. Neither is this a time to be humble.
BEST ANSWER: Prior to any interview, you should have a mentally-prepared list of your greatest
strengths. You should also have a specific example or two illustrating each strength, chosen
from your most recent and impressive achievements. Have this list of your greatest strengths
and corresponding examples from your achievements so well-committed to memory that you
can recite them cold after being shaken awake at 2:30 AM. This is a chance to brag, so make
the list as numerous as you’re comfortable with.
The answers could be subjective because you are the one who know yourself. So list down you
strengths.
TRAPS: Beware - this is an eliminator question, designed to shorten the candidate list. Any
admission of a weakness or fault could earn you an "A" for honesty, but an "F" for the interview.
Drawback: This strategy is better than admitting a flaw, but it's so widely used, it is transparent
to any experienced interviewer; also, it sounds like working with you is probably difficult.
BEST ANSWER: While acknowledging you’re flawed, as we all are, assure the interviewer that
you can think of nothing that stands out as a weakness where THIS job is concerned.
Example:
"I believe we all have weaknesses – I have some, and most likely you have as well – but based
on what you've told me about this position, I believe I’d make an outstanding match, and see
no significant weakness where this work is concerned.”
Question 4: Tell me about the greatest mistake you ever made in your life.
TRAPS: Some interviewers ask this question on the chance you’ll admit to something major and
disqualifying, but if not, at least they'll see how you think on your feet. Some unprepared
candidates, flustered by this question, unburden themselves of guilt from their personal life or
career, perhaps expressing regrets regarding a parent, spouse, child, etc. All such answers can
be disastrous.
BEST ANSWER: As with faults and weaknesses, never confess a major blunder. However, don't
seem as if you're stonewalling either. Best strategy: Pause for reflection, as if the question
never occurred to you. Then say, "You know, I’ve made my share of mistakes in life, but really
can't think of anything I’d call the ‘greatest.’” (Pause again, then): "I would add that as a general
principle, I've found that the best way to avoid regrets is to prevent mistakes in the first place.
In being detail-oriented, I try to cross all t’s, dot all i’s; and manage financial matters diligently;
and in my relations with people, if misunderstandings or difficulties arise, I try to speak directly
with those involved to head off any chance of festering or lingering issues.”
Question 5: Why are you leaving (or did you leave) this most recent position?
TRAPS: Never badmouth your previous industry, company, board, boss, staff, employees or
customers. This rule is set in stone: never be negative. Any mud you hurl will backfire. Especially
avoid words like "personality clash", "didn't get along", or others which can cast you in a bad
(or discontented) light.
BEST ANSWER: If you currently have a job: If you're not yet 100% committed to leaving your
present post, don't be afraid to say so. Since you have a job, you are in a stronger position than
someone who does not. But don't be coy either. State honestly what you'd be hoping to find in
a new spot.
If you do not have a job: If you were fired or quit under bad circumstances, rehearse your
response to this question well beforehand. Choices include: a) the whole truth, even if it hurts,
- candidly, succinctly and without a trace of bitterness - from the company's point of view,
indicating that you can understand why it happened, and might have made the same decision
yourself; or b) some version thereof, depending on the circumstances. Recognize that in some
cases, the prospective employer can learn the true details, or some of them, by checking. If
your firing was the result of a takeover, merger, division wide layoff, etc., that can help. Decide
how you wish to proceed.
For all prior positions: Make sure you've prepared a brief reason for leaving. Best reasons: more
money, opportunity, responsibility, growth, or geography (too-lengthy commute).
TRAPS: Believe it or not, this is a killer question because so many candidates are unprepared
for it. If you stammer or ad-lib, you've blown it.
BEST ANSWER: Whether your interviewers ask you this question explicitly or not, this is the
most important question of your interview, because they must answer this question favorably
in their own minds before you will be hired. So help them out! Walk through each of the
position's primary requirements as you understand them, and follow each with a reason why
you meet that requirement so well.
Examples:
"As I understand your needs, you are first and foremost looking for someone who can manage
the sales and marketing of your book publishing division. As you've said, you need someone
with a strong background in trade book sales. This is where I've spent almost all my career, so
I've chalked up 18 years of experience exactly in this area. I believe that I know the right
contacts, methods, principles, and successful management techniques as well as any person
can in our industry."
"You also need someone who can expand your book distribution channels. In my prior post, my
innovative promotional ideas doubled, then tripled the number of outlets selling our books. I'm
confident I can do the same for you."
"You need someone to give a new shot in the arm to your mail order sales, someone who knows
how to sell in space and direct mail media. Here, too, I believe I have exactly the experience
you need. In the last five years, I've increased our mail order book sales from $600,000 to
$2,800,000, and now we're the country's second leading marketer of scientific and medical
books by mail." Etc., etc., etc.
Every one of these selling "couplets" (their need matched by your qualifications) is a touchdown
that runs up your score. It is your best opportunity to outsell your competition.
Question 7: Aren't you overqualified for this position?
TRAPS: The employer may be concerned that you'll grow dissatisfied and leave.
BEST ANSWER: As with any objection, don't view this as a sign of imminent defeat. It's an
opportunity to rearrange the interviewer’s thinking about this situation, seeing advantages
instead of drawbacks.
Examples:
"I believe that there could be very positive benefits for both of us in this match."
"I bring the value of all the training and years of experience that other companies have invested
in my employment. With me, you'll receive all that value at no cost or training effort; with
someone who has yet to acquire that experience, he'd have to gain it on your nickel."
"I can help your business in many areas, including… (how to hire, train, motivate, etc.) When it
comes to knowing how to work well with people and getting the most out of them, there's just
no substitute for what I’ve learned over many years of front-line experience."
"Although my past job titles have included more responsibility and salary than the one you have
available, this position is the role I love best, and in which I find the greatest satisfaction. I'll be
happy doing this work, and that’s what matters most to me, far more than money or title."
"Most important, I'm looking to make a long term commitment in my career now. I've had
enough of job-hunting and want a permanent spot at this point. I also know that if I perform
this job with excellence, other opportunities cannot help but open up for me right here. In time,
I'll find many other ways to help this company and in so doing, help myself. The long-term
commitment is the key element.”
NOTE: The main concern behind the "overqualified" question is that you will leave your new
employer as soon as something better comes your way. Anything you can say to demonstrate
the sincerity of your commitment to the employer and reassure him that you're looking to stay
for the long-term will help you overcome this objection.
TRAPS: One reason interviewers ask this question is to see if you're settling for this position,
and using it merely as a stopover until something better comes along. Or they could be trying
to gauge your level of ambition. If you're too specific, i.e., naming the promotions you someday
hope to win, you'll sound presumptuous. If you're too vague, you'll seem unfocused.
BEST ANSWER: Here again, assure your interviewer that you're looking to make a long-term
commitment…that this position entails exactly what you're looking to do, and what you do
extremely well. As for your future, you believe that if you perform each job at hand with
excellence, future opportunities will take care of themselves.
Example:
"I am intensely interested in making a long-term commitment to my next opportunity. Judging
by what you've told me about this position, it's exactly what I'm looking for and what I am very
well qualified to do. In terms of my future career path, I'm confident that if I do my work with
excellence, opportunities will inevitably open up for me. It's always been that way in my career,
and I'm confident I'll have similar opportunities here."
NOTE: This question can also be a probe for learning of “older” workers’ intentions to retire in
the near future; if you are within range of retirement age, it is wise to assure the interviewer
that you expect to remain with the employer for an indefinite period of time, and certainly for
five years, if both parties are happy.
TRAPS: This is often asked by experienced interviewers who view you as possibly overqualified,
but know better than to show their hands by posing a concern directly - so they'll use this
question instead, which can often get a candidate to reveal that indeed, he or she is looking for
something other than the position at hand.
BEST ANSWER: The only right answer is to describe a very close version of what this company
is offering, being sure to make your answer believable with specific reasons, stated with
sincerity, why each quality represented by this opportunity is attractive to you.
NOTE: Remember that if you're coming from a company that's the leader in its field, or from a
glamorous or much admired company, industry, city or position, your interviewer and his
company may well have a “less-than" complex. That is, they may feel a bit defensive about
being "second best" to the place you've left, worried that you may consider them a lesser light.
This anxiety could well be there even though you've done nothing to inspire it. You must go out
of your way to soothe such anxiety, even if it's not expressed, by putting their virtues high on
the list of exactly what you're looking for, providing credible reasons for seeking this
opportunity.
If you do not express genuine enthusiasm for the firm, its culture, location, industry, etc., you
may fail to answer this self-esteem issue and, as a result, leave the interviewer suspecting that
a hot shot like you, coming from a Fortune 500 company in New York, just wouldn't be happy
at an unknown manufacturer based in Podunk City.
Question 10: Why do you want to work at our company?
TRAPS: This question tests whether you've done any homework about the firm. If you haven't,
you lose. If you have, you win big.
BEST ANSWER: This question is your opportunity to hit the ball out of the park, thanks to the
in-depth research you should do before any interview. Best sources for researching your target
company: annual reports, the corporate newsletter, contacts you know at the company or its
suppliers, advertisements, articles about the company in the trade press, and (absolutely) any
company website.
TRAPS: The interviewer is trying to find out, "How desperate are you?"
BEST ANSWER: Prepare for this question by thinking of how you can position yourself as a
desired commodity. If you are still working, describe the possibilities at your present firm and
why, though you're greatly appreciated there, you're looking for something more (challenge,
money, responsibility, etc.). Also mention that you're seriously exploring opportunities with
one or two other firms.
If you're not working, you can talk about other employment possibilities you're actually
exploring. But do this with a light and confident touch, speaking only in general terms. You
don't want to seem controlling and coy – or desperate.
TRAPS: A tough question if you've been on the sidelines a long time. You don't want to seem
like “damaged goods.”
BEST ANSWER: You want to emphasize factors which have prolonged your job search by your
own choice.
Examples:
"After my job was terminated, I made a conscious decision not to jump on the first opportunity
to come along. I decided to take time to think through what I do best, what I most want to do,
where I'd like to do it…and then identify those companies that could offer such an opportunity."
Question 13: Tell me honestly about the strong points and weak points of your (former or
present) boss (company, management team, etc.).
TRAPS: Skillful interviewers sometimes make it almost irresistible to open up and air a little
dirty laundry from your previous position. DON'T bite!
BEST ANSWER: Remember the rule: Never be negative. Stress only the good points, no matter
how charmingly you're invited to be critical. The interviewer doesn't care a whit about your
previous boss. He wants to find out how loyal and positive you are, and whether you'll criticize
co-workers and supervisors if invited to do so by someone in your new workplace. This question
is your opportunity to demonstrate your loyalty to those with whom you work.
TRAPS: As in all matters of your interview, never fake familiarity you don't have. Yet you don't
want to seem like a dim bulb who hasn't read a book since high school English.
BEST ANSWER: Unless you're up for a position in academia or as book critic for The New York
Times, you're not expected to be a literary lion. But it wouldn't hurt to have read a handful of
any recent and influential books in your profession and/or on management. Consider it part of
the work of your job search to read up on a few of these, but make sure they are quality books
that reflect favorably upon you, nothing far out of date or considered within the field to be
unworthy. Finally, add a recently published bestselling work of fiction by a world-class author
and you'll pass this question with flying colors.
Question 15: Tell me about a situation when your work was criticized.
TRAPS: This is a tough question because it's a more clever and subtle way to get you to admit
to a weakness or past mistake. You can't dodge it by pretending you've never been criticized;
we all have. Yet it can be damaging to admit potential faults and failures that you'd just as soon
leave buried. This question is also intended to probe how well you accept criticism and
direction.
BEST ANSWERS: Begin by emphasizing the extremely positive feedback you've gotten
throughout your career and (if it's true) that your performance reviews have been uniformly
excellent.
Mention that of course, no one is perfect, and you always welcome suggestions on improving
your performance. Then, give an example of a not-too-damaging learning experience from
early in your career and relate the ways this lesson has since helped you. This demonstrates
that you learned from the experience, and the lesson is now one of your strongest assets.
If you are pressed for a recent criticism, choose something fairly trivial that in no way is
essential to your successful performance. Add that you've learned from this, too, and over the
past several years/months, it's no longer an area of concern because you now make it a regular
practice to…etc.
Another way to answer this question would be to describe your intention to broaden your
mastery of an area of growing importance in your field. For example, this might be a computer
program you've been meaning to sit down and learn… a new management technique you've
read about…or perhaps attending a seminar on some cutting-edge branch of your profession.
Again, the key is to focus on something not essential to your brilliant performance and usual
excellence, but which adds yet another dimension to your already solid knowledge base.
TRAPS: This question is usually about balance and quality of life: you want to be well-rounded,
not a complete workaholic. But your potential employer could also be concerned that a heavy
extracurricular load will interfere with your commitment to work duties.
BEST ANSWERS: Try to gauge how this company's culture would look upon your favorite
outside activities and be guided accordingly. (Probably best to avoid sky diving, bungee
jumping, and motocross, for example.)
You can also use this question to shatter any stereotypes that could limit your chances. If you're
over 50, for example, describe pursuits that enhance physical health. If younger, mention an
activity that connotes wisdom and institutional trust (serving on the board of a popular charity).
But above all, remember that your employer is hiring you based on what you can do for the
company, not your family, yourself or outside organizations, no matter how admirable those
activities may be.
Question 17: How do you feel about reporting to a younger person (minority, woman, etc)?
TRAPS: It's a shame that some interviewers feel the need to ask this question, but many
understand the reality that prejudices still exist among some job candidates, and it's better to
try to flush them out beforehand; it could also reflect the fact that the company harbors some
prejudicial attitudes of a particular nature.
The trap here is that in today's politically sensitized environment, even a well-intentioned
answer can result in planting your foot neatly in your mouth. Avoid anything that smacks of a
patronizing or an insensitive attitude, such as "I think they make terrific bosses" or "Hey, some
of my best friends are…"
Of course, since almost anyone with an IQ above room temperature will be trying to steadfastly
affirm the right answer here, your interviewer will first be judging your sincerity. You must
make your answer believable and not just automatic. If the firm is wise enough to have
promoted peopled on the basis of ability alone, they're likely quite proud of it, and prefer to
hire others who will wholeheartedly share their strong sense of fair play.
BEST ANSWER: You greatly admire a company that hires and promotes on merit, and you
couldn't agree more with that philosophy. The age (gender, race, etc.) of the person you report
to would certainly make no difference to you.
TRAPS: When an interviewer presses you to reveal confidential information about a present or
former employer, you may feel it's a no-win situation. If you cooperate, you could be judged
untrustworthy. If you don't, you may irritate the interviewer and seem obstinate,
uncooperative or overly suspicious.
BEST ANSWER: Your interviewer may press you for this information for two reasons.
First, many companies use interviews to research the competition. It's a perfect set-up. Here,
in their own lair, is an insider from the enemy camp who can reveal prized information on the
competition's plans, research, financial condition, etc.
Second, the company may be testing your integrity to see if you can be cajoled or bullied into
revealing confidential data. What to do? The answer here is easy. Never reveal anything truly
confidential about a present or former employer. By all means, explain your discomfort
diplomatically. For example, "I certainly want to be as open as I can about that. But I also wish
to respect the rights of those who have trusted me with their most sensitive information, just
as you would hope to be able to trust any of your key people when talking with a competitor…"
And certainly you can allude to your finest achievements in specific ways that don't reveal the
combination to the company safe.
But be guided by the golden rule. If you were the owner of your present company, would you
feel it ethically wrong for the information to be given to your competitors? If so, steadfastly
refuse to reveal it.
Remember that this question pits your desire to be cooperative against your integrity. Faced
with any such choice, always choose integrity. It is a far more valuable commodity than
whatever information the company may pry from you. Moreover, once you surrender the
information, your stock goes down. They will surely lose respect for you.
Occasionally an interviewer will press candidates unmercifully for confidential information. If
he doesn't get it, he grows visibly annoyed, relentlessly inquisitive, yet it's all an act. He couldn't
care less about the information. This is his way of testing the candidate's moral fiber. Only those
who hold fast are hired.
Question 19: Looking back, what would you do differently in your life?
TRAPS: This question is another usually asked to uncover any life-influencing mistakes, regrets,
disappointments or problems that may continue to affect your personality and performance.
You do not want to give the interviewer anything negative to remember you by, such as some
great personal or career disappointment, even long ago, that you wish could have been
avoided.
Nor do you wish to give any answer which may hint that your whole heart and soul will not be
in your work. However, if there was a crossroads moment in life that you can use here without
fear of a negative result, go ahead and use it – just think carefully beforehand.
BEST ANSWER: Indicate that you are a person who sees the bright side of just about everything,
and that in general, you wouldn't change a thing.
Question 20: Could you have done better in your last job?
TRAPS: This is no time for true confessions of major or even minor problems.
Example:
"I suppose with the benefit of hindsight you can always find things that could have been made
better, but off the top of my head, I can't think of anything of major consequence."
NOTE: Another possibility is to describe a situation for which you were not directly responsible,
but which created difficulties that were unfortunate. It could be a team-related misfortune.
For example, describe the disappointment you felt with a test campaign, new product launch,
merger, etc., which looked promising at first, but led to underwhelming results. "I wish we
could have known at the start what we later found out (about the economy turning, the
marketplace changing, etc.), but since we couldn't, we just had to go for it. And we did learn
from it…"
TRAPS: An easy question, but you want to make your answer believable. Have a success-
oriented anecdote prepared.
BEST ANSWER: Absolutely! (…and then prove it with a vivid example or two of a goal or project
accomplished under severe pressure.)
Question 22: Who has inspired you in your life and why?
TRAPS: The two traps here are unpreparedness and irrelevance. If you grope for an answer, it
seems you've never been inspired. If you ramble about your high school basketball coach,
you've wasted an opportunity to present qualities of great value to the company.
BEST ANSWER: Have a few heroes in mind, from your mental "Board of Directors" - Leaders in
your industry, from history, or anyone who has been your mentor – work-related when
possible.
Be prepared to give examples of how their words, actions or teachings have helped inspire your
achievements. As always, prepare an answer which highlights qualities that would be highly
valuable in the position you are seeking.
Question 23: What was the toughest decision you ever had to make?
BEST ANSWER: Be prepared with a good example, explaining why the decision was
difficult…the process you followed in reaching it…the courageous or effective way you carried
it out…and the beneficial results. (And again: work-related is best.)
Question 24: Tell me about the most boring job you've ever had.
TRAPS: You give a very memorable description of a very boring job. Result? You become
associated with this boring job in the interviewer's mind.
BEST ANSWER: You have never allowed yourself to grow bored with a job, because there’s
always a way to keep it interesting, including taking on tasks to help others when your work is
finished.
Example:
"Perhaps I've been fortunate, but I've never found myself bored with any job I’ve ever held. I've
always enjoyed hard work. As with actors who feel there are no small parts, I also believe that
in every company or department there are exciting challenges and intriguing problems needful
of energetic and enthusiastic solutions – one just has to look for them.”
Question 25: Have you been absent from work more than a few days in any previous position?
TRAPS: If you've had a problem, lying could result in the interviewer discovering the truth; you
could be found out. Yet admitting an attendance problem could raise many flags.
BEST ANSWER: If you have had no problem, emphasize your excellent and consistent
attendance record throughout your career. Also describe how important you believe such
consistent attendance is for a key employee…why you feel an obligation to set an example
…and why there's just no substitute for being there with your people to keep the operation
running smoothly.
If you do have a past attendance problem, you want to minimize it, making it clear that it was
an exceptional circumstance and that its cause has been corrected.
To do this, give the same answer as above but preface it with something like, "Other than being
out last year (or whenever) because of (your reason, which is now in the past), I have never had
a problem and have enjoyed an excellent attendance record throughout my career.
Furthermore, I believe, consistent attendance is important because…" (Pick up the rest of the
answer as outlined above.).
Question 26: What changes would you expect to make if you came on board?
TRAPS: Watch out! This question can derail your candidacy just as you are about to be hired.
Reason: No matter how bright you are, you cannot know the right actions to take in a position
before you settle in and get to know the operation's strengths, weaknesses, key people,
financial condition, methods of operation, etc. If you lunge at this temptingly baited question,
you will probably be seen as someone who shoots from the hip.
Moreover, no matter how comfortable you may feel with your interviewer, you are still an
outsider. No one, including your interviewer, likes to think that a know-it-all outsider is going
to come in, turn the place upside down and with sweeping, grand gestures, promptly
demonstrate what jerks everybody's been for years.
BEST ANSWER: You, of course, will want to take a good hard look at everything the company is
doing before making any recommendations.
Examples:
"Well, I wouldn't be a very good doctor if I gave my diagnosis before the examination. Should
you hire me, as I hope you will, I'd want to take a close look at everything you're doing and
understand the process. I'd like to have in-depth meetings with you and the other key people
to get a firm grasp of what you feel is working well, and what could be improved.”
"From what you've told me so far, the areas of greatest concern to you are…" (name them.
Then do two things. First, ask if these are in fact the major concerns. If so, then reaffirm how
your experience in meeting similar needs elsewhere might prove very helpful).
NOTE: This kind of question can be related to 30-60-90 day planning; if appropriate, share your
first-three-month concept after deciding how best to create such plans.
Question 27: I'm concerned that you don't have … (“x” college degree/ “x” certification or
licensure/ as much experience as we'd like in “x” area….)
TRAPS: This could be a make-or-break question. The interviewer is mostly pleased, but has
doubts over one area or qualification lacking. If you can be reassuring on this point, the job may
be yours.
BEST STRATEGY: Before going into any interview, identify the weakest aspects and/or missing
qualifications from this company's point of view. Then prepare the best approach possible to
shore up your defenses. To get past this question with flying colors, you are going to emphasize
your experience and strong qualifications, and while being honest about the missing piece(s),
emphasize how this will not diminish your status as the best candidate for the job.
More specifically, when the interviewer poses as objection like this, you should…
1. Agree on the importance of this missing qualification.
2. Explain that your overall strength may indeed be greater than your resume indicates because
(mention something additional not emphasized in the resume, if it’s there…)
3. Assert that it's really your combination of strengths and qualifications that's most important.
Then review the areas of your greatest strengths that match up most favorably with the
company's most urgently-felt wants and needs.
NOTE: This is a powerful way to handle this question for two reasons. First, you're validating
(and not avoiding) your interviewer’s area of concern. But more importantly, you're then
shifting the focus away from this one isolated area and putting it on the unique combination of
strengths you offer, strengths which tie in perfectly with the employer’s greatest needs.
Question 28: How do you feel about working nights and weekends?
TRAPS: Blurt out "no way, Jose" and you can kiss the job offer goodbye. But what if you have a
family and want to work a reasonably normal schedule? Is there a way to get both the job and
the schedule you want?
BEST ANSWER: First, if you're a confirmed workaholic, this question is a softball lob. Whack it
out of the park on the first swing by saying this kind of schedule is just your style. Add that your
family understands it. Indeed, they're happy for you, as they know you get great satisfaction
from your work, which nurtures the family in an important way.
If however, you prefer a more balanced lifestyle, answer this question with another: "What's
the norm for your best people here?"
If the hours still sound unrealistic for you, ask, "Do you have any top people who perform
exceptionally for you, but who also have families and like to get home in time to see them at
night?" Chances are this company does, and this associates you with this other "top-
performers-who-leave-not-later-than-six" group.
Depending on the answer, be honest about how you would fit into the picture. If all those extra
hours make you uncomfortable, say so, but phrase your response positively.
Example:
"I love my work and do it exceptionally well. I think the results speak for themselves, especially
in…(mention your two or three qualifications of greatest interest to the employer. Remember,
this is what he wants most, not a workaholic with weak credentials). Not only do I bring these
qualities, but I've built my whole career on working not just hard, but smart. I think you'll find
me one of the most productive people here. I do have a family who enjoy seeing me after work
and on weekends. They add balance and richness to my life, which in turn helps me be happy
and productive at work. If I could handle some of the extra work at home in the evenings or on
weekends, that would be ideal. You'd be getting a person of exceptional productivity who
meets your needs with strong credentials. And I'd be able to handle some of the heavy
workload at home, allowing the family to see me a bit more. Everybody would win.”
TRAPS: Answer with a flat "no" and you may slam the door shut on this opportunity. But what
if you'd really prefer not to relocate or travel, yet wouldn't want to lose the job offer over it?
BEST ANSWER: First find out where you may have to relocate and how much travel may be
involved. Then respond to the question. If there's no problem, say so enthusiastically.
If you do have a reservation, there are two schools of thought on how to handle it.
One advises you to keep your options open and your reservations to yourself in the early going,
by saying, "no problem.” Your strategy here is to get the best offer you can, then make a
judgment whether it's worth it to you to relocate or travel. Also, by the time the offer comes
through, you may have other offers and can make a more informed decision. Why kill off this
opportunity before it has chance to blossom into something really special? And if you remain
unemployed months from now, you might wish you hadn't slammed the door on relocating or
traveling.
The second way to handle this question is to voice a reservation, but assert that you'd be open
to relocating (or traveling) for the right opportunity. The goal here is to maximize the financial
and benefit offer details, figuring that if you must relocate or travel, they will have to ante up
significantly to get you.
The answering strategy you choose depends on how eager you are for the job. If you want to
leave no opening for moving and travel, choose the first approach. If you want to play a little
harder-to-get in hopes of generating a more enticing offer, choose the second.
Question 30: Do you have the stomach to fire people? Have you had experience firing people
when necessary?
TRAPS: This "innocent" question could be a trap door which sends you down a chute and lands
you in a heap of dust outside the front door. Why? Because its real intent is not just to see if
you've got the stomach to fire, but also to uncover poor judgment in hiring which has caused
you to fire a number of folks. Also, if you fire so often, you could be a tyrant. So don't rise to
the bait by boasting how many you've fired, unless you've prepared to explain why it was
beyond your control, and not the result of your poor hiring procedures or foul temperament.
BEST ANSWER: Describe the rational and sensible management process you follow in both
hiring and firing.
Example:
"My entire management approach is to hire the best people I can find, train them thoroughly
and well, fire up their excitement and pride in being part of our team, and then work with them
to achieve our goals together. If all that is accomplished, especially choosing the right people,
I've found you don't have to fire very often.
"So with me, firing is a last resort. But when it's got to be done, it's got to be done, and the
faster and cleaner, the better. A poor employee can wreak terrible damage in undermining the
morale of an entire team of good people. When there's no other way, I've found it's better for
all concerned to act decisively in severing relationships that aren’t working out."
TRAPS: Your interviewer fears you may leave this position quickly, as you have others. He's
concerned you may be unstable, or a "problem person" who has had trouble succeeding with
others in past jobs.
BEST ANSWER: First, before you even get to the interview stage, you should try to minimize
your image as a job hopper. If there are several entries on your resume of less than one year,
consider eliminating the least important ones. Perhaps you can specify the time you spent at
previous positions in rounded years, not in months and years.
Example:
Instead of showing three positions this way:
6/2013 - 3/2014, Position A;
4/2014 - 12/2015, Position B;
1/2015 - 8/2015, Position C
…it would be better to show simply:
2013 - 2014, Position A;
2014 - 2015 Position C.
In other words, you would drop Position B altogether. This can make a bit of difference in
reducing your image as a job hopper. Once this question comes up, you must try to reassure
the interviewer. Describe each position as part of an overall pattern of growth and career
destination. Be careful not to blame other people for your frequent changes. But you can and
should attribute certain changes to conditions beyond your control.
Example:
Thanks to an upcoming merger, you wanted to avoid an ensuing bloodbath, so you made a
good, upward career move before your department came under the axe of the new owners.
The not-so-long-ago economic downturn can also be named as a culprit for short-term contract
positions having been the norm for several years.
You might also cite the job(s) where you stayed the longest and affirm that this is the type of
situation you're seeking now.
The question is most frequently asked by the most thoughtful individuals and companies…or
by those concerned that you're coming from a place with a radically different corporate culture
(such as from a big government bureaucracy to an aggressive small company).
The most frequent mistake interviewees make in answering is simply not being prepared
(seeming as if they've never given any of this a thought)…or in phrasing an answer best suited
to their prior organization's culture instead of the hiring company's.
BEST ANSWER: Think of the most essential ingredients of success for each category above -
your job title, your role as manager, your firm's role, etc. Identify at least three but no more
than six qualities you feel are most important to success in each role. Then commit your
response to memory. Here, again, the more clarity you may have about the position’s
requirements, the wants and needs of the interviewer, and the more homework you've done
to identify the culture of the firm, the more on-target your answer will be.
NOTE: Those encountering these kinds of questions are likely candidates for high positions in
an organization.
Question 33: What would you say to your boss if he's crazy about an idea, but you think it
stinks?
TRAPS: This is another question that pits two values, in this case loyalty and honesty, against
one another.
BEST ANSWER: Remember the rule stated earlier: In any conflict between values, always
choose integrity.
Example:
When evaluating anything, it's important to emphasize the positive. What (if anything) can you
find to like about this idea?
Then, as to your reservations, point them out, as specifically, objectively and factually as you
can. After all, the most important thing you owe the boss is honesty; if you can't be counted on
for that, then everything else you may do or say could be questioned. You also want to express
your thoughts in a constructive and possibly creative way. So, the goal in this case would be to
see if you and the boss could make this idea even stronger and more appealing, in ways that
might effectively overcome any initial reservation you or others may have about it.
Of course, if you’re overruled and the boss says, “No, let's do it my way,” then you must give
your full and enthusiastic support to make it work as well as possible.
Question 34: How could you have improved your career progress?
TRAPS: This is another variation on the question, "If you could, how would you live your life
over?" Remember, you're not going to fall for any such invitations to rewrite personal history.
It can be a mistake if you do.
BEST ANSWER: You're generally quite happy with your career progress. Maybe, if you had
known something earlier in life (impossible to know at the time, such as the booming growth
in a branch in your industry…or the corporate downsizing that would phase out your last job),
you might have moved in a certain direction sooner. But all things considered, you take
responsibility for where you are and how you've gotten there; …and you harbor no regrets.
NOTE: A natural next step once you address “how you’ve gotten here” would be to move on to
“where I see myself moving forward” – but that’s outside the scope of THIS question, and can
lead to further discussion of “five years etc. from now” – which you might already have
answered, or wish to avoid, unless you’re ready to address enthusiastically where you wish to
take your career from here – choices to make.
Question 35: What would you do if a colleague at your level wasn't pulling his/her weight…and
this was hurting your department?
TRAPS: This question and other hypothetical ones test your sense of human relations and how
you might handle office politics.
BEST ANSWER: Try to gauge the political style of the firm and be guided accordingly. In general,
fall back on universal principles of effective human relations - which in the end, embody the
way you would like to be treated in a similar circumstance.
Example:
"Good relations would call for me to go directly to the person and address the situation, to try
to enlist his/her help in a constructive, positive solution. If I sensed resistance, I would be as
persuasive as I can to explain the benefit we all gain from working together, and the problems
we, the company, and our customers will experience if we don't."
POSSIBLE FOLLOW-UP QUESTION: And what would you do if no change in behavior ensues?
ANSWER: "One thing I wouldn't do is let the problem slide, because overlooking it would set a
bad precedent, and the situation would inevitably worsen. I would try over and again, in
whatever way I could, to solve the problem, involving wider and wider circles of people, both
above and below the offending individual and including my own boss if necessary, so that
everyone involved can see the rewards for teamwork and the drawbacks of non-cooperation. I
might add that in my experience, it’s very rare that this persistent and constructive approach
hasn’t resolved things successfully."
Question 36: You were with your former employer a long time. Won't it be hard switching to a
new company?
TRAPS: Your interviewer is worried that this old dog will find it hard to learn new tricks.
BEST ANSWER: To overcome this concern, you must point to the many ways you have grown
and adapted to changing conditions at the previous job. It has not been a static situation.
Highlight the different responsibilities you've held, the wide array of new situations you've
faced and conquered.
As a result, you've learned to adapt quickly to whatever is thrown at you, and you thrive on the
stimulation of new challenges. To further assure the interviewer, describe any similarities
between the new position and your prior one. Return to the point that their needs and your
skills are such a close match, you expect to be completely comfortable in this new environment.
TRAPS: If you're trying to keep your job search private, this is the last thing you want. But if you
don't cooperate, won't you seem as if you're trying to hide something?
BEST ANSWER: Express your concern that you'd like to keep your job search private, but that
in time, it will be perfectly okay.
Example:
“My present employer is not aware of my job search and, for obvious reasons; I'd prefer to
keep it that way. I'd be most appreciative if we kept our discussion confidential for now. At the
point you’ve decided I’m your favored candidate, and have tendered a job offer, then by all
means you should contact them. I'm very proud of my record there.”
Question 38: Give me an example of your creativity (analytical skill…managing ability, etc.)
TRAPS: The worst offense here is simply being unprepared. Your hesitation may seem as if
you're having a hard time remembering the last time you were creative, analytical, etc.
BEST ANSWER: Remember from Question 2 that you should commit to memory a list of your
greatest and most recent achievements, ever ready on the tip of your tongue.
If you have such a list, it's easy to present any of your achievements in light of the quality the
interviewer is asking about. For example, the smashing success you orchestrated at last year's
trade show could be used as an example of creativity, or analytical ability, or your ability to
manage.
TRAPS: Another tricky way to get you to admit weaknesses. Don't fall for it.
BEST ANSWER: Keep this answer, like all your answers, positive. A good way to answer this
question is to identify a cutting-edge branch of your profession (one that's not essential to your
employer's needs) as an area you're very excited about and want to explore more fully over the
next six months.
TRAPS: Admit to worrying and you could sound preoccupied. Saying you never worry doesn't
sound credible.
TWO POSSIBLE GOOD ANSWERS: Redefine the word 'worry' so that it does not reflect
negatively on you.
Example:
"I wouldn't call it worry, but I am a strongly goal-oriented person. So I keep turning over in my
mind anything that seems to be keeping me from achieving those goals, until I find a solution.
That's part of my tenacity, I suppose."
OR: “I’ve never been much of a worrier. What I try to do instead is I focus on whatever issues
are before me, and put my energy into finding positive solutions for the tasks at hand.”
Question 41: Could you be considered a workaholic? (or) How many hours a week do you
normally work?
TRAPS: You don't want to give a specific number to the latter question. Make it too low, and
you may not measure up. Too high, and you'll forever feel guilty about sneaking out the door
at 5:15.
BEST ANSWER: If you are in fact a workaholic and you sense this company would like that: Say
you are indeed a confirmed workaholic, that you often work nights and weekends. Your family
accepts this because it makes you fulfilled.
If you are not a workaholic: “I wouldn’t call myself a workaholic, but I have always worked hard
and put in long hours when necessary. It goes with the territory. I don’t generally keep track of
hours, because my work is a labor of love, and I enjoy nothing more than solving problems.”
Question 42: What's the most difficult part of being a (your job title)?
TRAPS: Unless you phrase your answer properly, your interviewer may conclude that whatever
you identify as "difficult" is where you are weak.
BEST ANSWER: First, redefine "difficult" as "challenging," which is more positive. Then, identify
an area everyone in your profession considers challenging and in which you excel. Describe the
process you follow that enables you to get splendid results…and be specific about those results.
Example:
"I think every sales manager finds it challenging to motivate the troops in a recession. But that's
probably the strongest test of a top sales manager. I feel this is one area where I excel."
"When I see the first sign that sales may slip or that sales force motivation is flagging because
of a downturn in the economy, here's the plan I put into action immediately…" (followed by a
description of each step in the process…and most importantly, the exceptional results you've
achieved).
TRAPS: Sometimes an interviewer will describe a difficult situation and ask, "How would you
handle this?" Since it is virtually impossible to have all the facts in front of you from such a short
presentation, don't fall into the trap of trying to solve this problem and giving your verdict on
the spot. It will make your decision-making process seem woefully inadequate.
BEST ANSWER: Instead, describe the rational, methodical process you would follow in
analyzing this problem, with whom you’d consult, generating possible solutions, choosing the
best course of action, and monitoring the results.
Remember, in all such "What would you do?" questions, always describe your process or
working methods, and you'll never go wrong.
TRAPS: Behavioral interview questions – designed to learn how you behaved in certain
situations in the past, predictive of how you’ll behave in similar scenarios in the future - are
seductive in terms of length; if not prepared, the interviewee often goes on and on, telling
everything in order to cover all bases.
BEST ANSWER: A P-A-R approach to these answers is recommended: Briefly describe the
problem (P) or situation you were facing; describe the Action (A) you took to address it; and
always finish with how things turned out – the Result (R). Anticipate the types of behavioral
questions you may face in your area of work, and practice keeping the answers to a reasonable
length.
Question 45: What was the toughest challenge you've ever faced?
TRAPS: Being unprepared or citing an example from so early in your life that it doesn't score
many points for you at this stage of your career.
BEST ANSWER: Be prepared for this question, and have a (preferably) recent example that’s
job-related; this could also make use of the P-A-R approach mentioned just above.
Example:
“Bringing the last project we managed in under budget and on time was truly difficult …(tell
why, what was done to make a success, and spell out the end result).”
TRAPS: If you say "yes" and elaborate enthusiastically, you could be perceived as a loose
cannon in a larger company, too entrepreneurial to make a good team player…or someone who
had to settle for the corporate life because you couldn't make a go of your own business.
Also too much enthusiasm in answering "yes" could rouse the paranoia of a small company
indicating that you may plan to go out on your own soon, perhaps taking some key accounts or
trade secrets with you. On the other hand, if you answer "no, never" you could be perceived as
a security-minded drone who never dreamed a big dream.
In general, if the corporate culture is that of a large, formal, military-style structure, minimize
any indication that you'd love to have your own business. You might say, "Oh, I may have given
it a thought once or twice, but my whole career has been in larger organizations. That's where
I have excelled and where I want to be."
In any case, no matter what the corporate culture, be sure to indicate that any desires about
running your own show are part of your past, not the present or future. The last thing you want
to project is an image of either a dreamer who failed and is now settling for the corporate
cocoon…or the restless maverick who will fly out the door with key accounts, contacts and
trade secrets under his arms just as soon as his bankroll has gotten rebuilt.
Always remember: Match what you want with what the position offers.
TRAPS: Not having any…or having only vague generalities, not highly specific goals; and not
being prepared for this question.
BEST ANSWER: Many employers in a position to hire you are strong believers in goal-setting.
(It's one of the reasons they've been high achievers.) They like to hire in kind. If you're vague
about your career and personal goals, it could be a big turnoff to many people you will
encounter in your job search.
Be ready to discuss your goals for each major area of your life: career, personal development
and learning, physical (health), community service - and if you wish to branch into more private
aspects for whatever reasons - family and spiritual goals as well. Well-roundedness as an
individual and value systems are at the heart of the matter.
Be prepared to describe each goal in terms of specific milestones you wish to accomplish along
the way, time periods you're allotting for accomplishment, why the goal is important to you,
and the specific steps you're taking to bring it about. (But be mindful of length - do this as
concisely as possible.)
Question 48: What do you look for when you hire people?
TRAPS: Being unprepared for the question.
BEST ANSWER: Speak your own thoughts here, but for the best answer weave them around
the three most important qualifications for any position.
1. Can the person do the work (qualifications)?
2. Will the person do the work (motivation)?
3. Will the person fit in (company culture/ team considerations, positive attitude)?
Question 49: Sell me this stapler (or this pencil…this clock…or some other object on the desk).
BEST ANSWER: Predictably, you already know the most important secret of all great
salesmanship - "find out what people want, then show them how to get it."
If your interviewer picks up his stapler and asks, "sell this to me," you are going to demonstrate
this proven master principle. Here's how:
"Well, a good salesman must know both his product and his prospect before he sells anything.
In selling this, I'd first get to know everything I could about it, all its features and benefits.
Then, in selling it to YOU, I would have done my research on how you might use a fine stapler
like this. The best way to do that is by asking some questions. May I ask you a few questions?"
Then ask: "Out of curiosity, if you didn't already have a stapler like this, why would you want
one? And in addition to that? Any other reason? Anything else? And would you want such a
stapler to be reliable?...Hold a good supply of staples?" (Ask more questions that point to the
features this stapler has.)
Once you've asked these questions, thank the interviewer, and then make your presentation,
citing all the features and benefits of this stapler, and why it's exactly what the interviewer just
told you he's looking for. Then close with: "Just out of curiosity, what would you consider a
reasonable price for a quality stapler like this…a stapler you could have right now and would
(then repeat all the problems the stapler would solve for him)? Whatever he says, (unless it's
zero), say, "Okay, we've got a deal."
NOTE: If your interviewer tests you by fighting every step of the way, denying that he even
wants such an item, don't fight him. Take the product away from him by saying, "Mr. Prospect,
I'm delighted you've told me right up front that there's no way you'd ever want this stapler. As
you well know, the first rule of the most productive salespeople in any field is to meet the needs
of people who really need and want our products, and it just wastes everyone's time if we try
to force it on those who don't. And I certainly wouldn't want to waste your time. But we sell
many items. Is there any product on this desk you would very much like to own…just one item?"
When he points something out, repeat the process above. If he knows anything about selling,
he may give you a standing ovation.
Question 50: Looking back on your last position, have you done your best work?
TRAPS: Tricky question. Answer "absolutely" and it can seem like your best work is behind you.
Answer, "no, my best work is ahead of me," and it can suggest you didn't give it your all.
BEST ANSWER: To cover both possible paths this question can take, your answer should state
that you’ve always given your best in the past, but you expect the best is yet to be done,
because a new position usually presents new and intriguing challenges. (Then be prepared for
a follow-up question about what you perceive to be the new and exciting challenges.)
ALSO: You can suggest that, like an athlete at the top of his/her game, you are just hitting your
career stride thanks to several factors. Then, recap those factors, highlighting your strongest
qualifications.
Question 51: What was the toughest part of your last job?
TRAPS: This is slightly different from question 42 earlier, "What's the most difficult part of being
a (job title…)", because it focuses specifically on the most recent position. Your interviewer will
assume that whatever you found toughest may give you a problem in your new position.
BEST ANSWER: If possible, the toughest aspect of the last job was also the most satisfying to
problem-solve – so that identifying the difficulty is followed by your ability to successfully
address it.
If that’s not possible, state that there was nothing in your prior position that you found overly
difficult, and let your answer go at that. If pressed to expand your answer, you could state that
all aspects of the position were enjoyable, and pinpoint those you enjoyed the most – and in
the best case, these are aspects important to the upcoming position, as well.
Question 52: How do you define success…and how do you measure up to your own definition?
TRAPS: Seems like an obvious enough question. Yet many interviewees, unprepared for it,
fumble the ball.
BEST ANSWER: Give a well-accepted definition of success that leads right into your own stellar
collection of achievements.
Example:
"The best definition I've come across is that success is the progressive realization of a worthy
goal."
"As to how I would measure up to that definition, I would consider myself both successful and
fortunate…" (Then summarize your career goals and how your achievements have indeed
represented a progressive path toward realization of your goals.)
Question 53: Tell me something negative you've heard about our company. (A variation on
“What do you know about our company?”)
TRAPS: This is a common fishing expedition to see what the industry grapevine may be saying
about the company. But it's also a trap because as an outsider, you never want to be the bearer
of unflattering news or gossip about the firm. It can only hurt your chances and sidetrack the
interviewer from getting sold on you. It’s also possible you’ve never heard a thing gossip-wise
– but you want to take this opportunity to share positive things you’ve learned through your
researching the organization – reasons to want to join their team.
BEST ANSWER: Nothing negative! Present the GOOD things you’ve heard, and/or the
(laudatory) facts and conclusions drawn from the research you’ve done on them that make you
excited about the position.
Question 54: Why should I hire you from the outside when I could promote someone from
within?
TRAPS: This question isn't as aggressive as it sounds. It represents the interviewer's own
dilemma over what may be a common problem. He's hopefully leaning toward you already,
and for reassurance, wants to hear what you have to say on the matter.
BEST ANSWER: Help him see the qualifications that only you can offer.
Example:
In general, I think it can be a good policy to hire from within - although bringing in a fresh
perspective from the outside, someone like myself who can strengthen the team with qualities
and qualifications that may not currently be present, may be the best solution. I feel that I can
fill that bill because…(then recap your strongest qualifications that match up with his greatest
needs)."
TRAPS: Illegal questions include any regarding your age…number and ages of your children or
other dependents…marital status…maiden name…religion…political affiliation…ancestry…
national origin…birthplace…naturalization of your parents, spouse or children…disease…
disabilities…clubs…or spouse's occupation…unless any of the above are in some way directly
related to your performance of the job. You also aren’t supposed to be asked about arrests,
though you can be asked about convictions.
Under the ever-present threat of lawsuits, most interviewers are well aware of these taboos.
Yet, you may encounter, usually on a second or third interview, a senior executive who doesn't
interview much and forgets it’s illegal to ask such questions – or actually has an innocent
interest in one or more of the above, and (somehow) doesn’t know the law.
BEST ANSWER: You can handle an illegal question in several ways. First, you can assert your
legal right not to answer. But this could frighten or embarrass your interviewer and dent any
rapport you had.
Second, you can swallow your concerns over privacy and answer the question straightforwardly
if you feel this is best for you. For example, your interviewer, a devout individual, recognizes
you from church and mentions it. Here, you could gain by speaking about the church.
Third, if you don't want your privacy invaded, you can diplomatically answer the concern
behind the question without answering the question itself.
Example:
If you are over 50 and are asked, "How old are you?" you can answer with a friendly, smiling
question of your own on whether there's a concern that your age my affect your performance.
Follow this up by reassuring the interviewer that there's nothing in this job you can't do and, in
fact, your age and experience are the most important advantages you offer the employer for
the following reasons…
Another example: If asked, "Do you plan to have children?" you could answer, "I am
wholeheartedly dedicated to my career, and have no plans regarding children." (You needn't
fear you've pledged eternal childlessness. You have every right to change your plans later. Get
the job first and then enjoy all your options.)
Fourth, you can answer with humor: “I have to tell you, a man in a job search workshop told
me I’d never have to answer a question of that nature, because it doesn’t address my ability to
do the work (big smile).”
Most importantly, remember that illegal questions arise from fear that you won't perform or
fit in well. The best answer of all is to get the job and perform brilliantly. All concerns and fears
will then varnish, replaced by respect and appreciation for your work.
TRAPS: Much more frequent than the illegal question (see Question 55) is the unasked illegal
question. It's asked only in the interviewer's mind. Because it’s illegal, it's won’t be expressed
to you, so you have no chance to respond to it - but it doesn’t mean the interviewer doesn’t
have it.
Example:
You're physically challenged, or a single mother returning to your professional career, or over
50, or a member of an ethnic minority, or fit any of a dozen other categories that do not strictly
conform to the majority in a given company. Your interviewer wonders, "Is this person really
able to handle the job?"…"Is he or she a 'good fit' at a place like ours?"…"Will the chemistry
ever be right with someone like this?" But the interviewer never raises such questions because
they're illegal. So what can you do?
BEST ANSWER: If you’re concerned that the interviewer has an illegal question, more than likely
an answer has already been formulated - so you might as well help out.
How? Well, you obviously can't respond to a question that hasn't even been asked. To bring
one up and take a stab at a presumption could well offend an interviewer. And there's always
the chance he wasn't even concerned about the issue until you brought it up, and only then
begins to wonder. So, you can't address unasked illegal questions head-on. But what you can
do is make sure there's enough counter-balancing information to more than reassure an
employer that there's no problem in the guessed-at area of concern.
For example, let's say you're a sales rep who had polio as a child and you require a cane to walk.
You know your condition has never impeded your performance, yet you're concerned that your
interviewer may secretly be wondering about your stamina or ability to travel. Make sure that
you hit these abilities very hard, leaving no doubt about your capacity to handle them well.
So, too, if you're in any different category from what passes as "normal.” Make sure, without
in any way seeming defensive about yourself, that you mention strengths, accomplishments,
preferences, affiliations and behaviors that strongly counterbalance any unspoken concern
your interviewer may have.
Question 57: "The Opinion Question" - What do you think about …Abortion…The
President…The Death Penalty…(or any other controversial subject)?
TRAPS: Obviously, these and other "opinion" questions should never be asked. Sometimes they
come up near the end of the interview process, in its final stages, perhaps over a combination
dinner/interview. A possible scenario might be that the interviewer has had a drink or two, is
feeling relaxed, and is spouting off about something that bugged him in today's news. If you
give your opinion and it's the opposite of his, you won't change his opinions, but you could
possibly lose the job offer.
BEST ANSWER: In all of these instances, just remember the tale about the young truth seeker
and the wise old man. The wise man is being pressed to answer the ultimate questions of
suffering, life, and death. But no matter how hard the youth presses, the wise man only answers
each difficult question with a question in reply. Exasperated, the young man demands, "Why
do you always answer a question with another question?" To which the wise man says, "And
why not?"
If you are ever uncomfortable with an interview question, asking a question in return can be
the greatest escape hatch ever invented. It throws the onus back on the other person,
sidetracks the discussion from going further into an area of risk to you, and gives you time to
think of an effective response, or even better, your next question!
In response to any of the "opinion" questions cited above, merely responding, "Why do you
ask?" can dissipate any pressure to give your opinion. But if your interviewer again presses you
for an opinion, you can ask yet another question. You could also assert a generality that almost
everyone would agree with. For example, if your interviewer is complaining about the state of
things, then suddenly turns to you and asks if you're a Republican or Democrat, you could
respond by saying, "Actually, I'm finding it difficult to support any of the politicians these days."
(Of course, your best question of all may be whether you want to work for someone
opinionated.)
Question 58: If you won $10 million in the lottery, would you still work?
TRAPS: Your totally honest response might be, "Heavens, no, are you serious?" That might be
so, but any answer which shows you as fleeing work if given the chance could make you seem
lazy. On the other hand, if you answer, "Oh, I'd want to keep doing exactly what I am doing,
only doing it for your firm," you could easily inspire your interviewer to silently mutter to
himself, "Yeah, sure. Gimme a break." This type of question is aimed at getting at your bedrock
attitude about work and how you feel about what you do. Your best answer will focus on your
positive feelings.
BEST ANSWER:
Examples:
"After I floated down from cloud nine, I would still hold my basic belief that achievement and
purposeful work are essential to a happy, productive life. After all, if money alone bought
happiness, then all rich people would be happy, and that's not the case.”
"I love the work I do, and I think I'd always want to be involved in my career in some fashion.
Winning the lottery would make it more fun, because it would mean having more flexibility,
more options...who knows?"
“I’d not only return to work, but would gift my co-workers and the company with a share of my
winnings, to show my commitment to the team and the organization, and bring us closer
together!”
Question 59: "The Salary Question" - How much money do you want?
TRAPS: May also include "What salary are you worth?" or "How much are you making now?"
This is your most important negotiation. Handle it wrong and you can blow the job offer or go
to work at far less than you might have gotten.
BEST ANSWER: For maximum salary negotiating power, remember these six guidelines:
1. Never bring up salary. Let the interviewer do it first. Good salespeople sell their products
thoroughly before talking price. So should you. Make the interviewer want you first, and your
bargaining position will be much stronger.
2. If your interviewer raises the salary question too early, before you've had a chance to create
desire for your qualifications, postpone the question, saying something like, "Money is
important to me, but is not my main concern. Opportunity and growth are far more important.
What I'd rather do, if you don't mind, is fully discuss my fit for the position, and then talk about
money.”
3. The #1 rule of any negotiation is: the side with more information has the advantage. After
you've done a thorough job of selling the interviewer and it's time to talk salary, the secret is
to get the employer talking about what he's willing to pay before you reveal what you're willing
to accept. So, when asked about salary, respond by asking, "I'm sure the company has already
established a salary range for this position. Could you tell me what that is?" Or, "I want an
income commensurate with my ability and qualifications. I trust you'll be fair with me. What
does the position pay?" Or, more simply, "What do you typically someone with my
qualifications?"
4. Know beforehand what you'd accept. Do research on the salary in your city or region for
similar positions. Then, once an offer is made, aim for the high end of the range. It shows
confidence and you may just get it.
5. Never lie about what you currently make, but feel free to point out the differences between
the job currently being discussed and responsibilities of the previous position – in other words,
address the relevancy (and/or lack thereof) of past salary where this job is concerned.
6. If a job offer is made, but the salary is disappointing, explore all avenues to extra benefits
and perks that might make the overall package more worthy.
TRAPS: Give a perfect "10," and you'll seem too easy to please. Give anything less than a perfect
10, and he could press you as to where you're being critical, and that road leads downhill for
you.
BEST ANSWER: Once again, never be negative. The interviewer may well resent criticism
coming from you. This is the time to show your positive side. And: no numerical rating! Simply
praise whatever interview style has been used.
If it’s been tough, say: "You have been thorough and tough-minded, challenging me to think
my answers through carefully! I’m impressed (and tired)!”
If it’s been welcoming and easy-going, say: "You have made me feel at ease, and less nervous
than in other interviews. Thank you very much!”
If pressed for a number, say: “If you offer me the position, your rating will be 10.5!”