Fintech Market Data Analysis & Forecast
Fintech Market Data Analysis & Forecast
MAY 2023
Up-to-date figures and in-depth analyses of the Fintech market
FinTech, a combination of financial services and technology, has been rapidly evolving over the last decade and has, to some
extent, completely reinvented the financial services landscape and the way people spend, invest, and lend money. With more
than 40% of the global adult population using the internet to pay bills or buy something online, FinTech is not longer an
emerging market; it can now be classified as an established industry with huge potential yet to be unlocked.
In this report, we provide a comprehensive overview of the state of the FinTech market as it is today, as well as forecasts. This
includes detailed information on five different markets in the areas of Digital Payments, Digital Investments, Digital Capital
Raising, Digital Assets, and Neobanking. Apart from all relevant market figures, such as total and average transaction values,
revenue, AUM, and user numbers from 2017 to 2027, detailed insights into current trends, key players, and important
background information on the FinTech market are also provided.
Furthermore, we examine selected key market drivers as well as new company profiles and deep dive into topics. Apart from
our known focus regions, the U.S., China, and Europe, we now also provide detailed figures on the top five countries of the
respective markets in order to provide further insights into the market.
Overview Appendix
Overview Summary 6 Product Overview 114
Estimated Market Development 8 Author 120
COVID-19 & Russia-Ukraine war impact 13
Key Player Landscape 14
Trend Analysis 16
Key Market Indicators 18
Markets
Digital Payments 28
Digital Investment 46
Digital Capital Raising 63
Digital Assets 78
Neobanking 97
3
STATISTA MARKET INSIGHTS
4
CHAPTER 1
Overview
Fintech is divided into 5 markets and 11 submarkets
Overview: Markets
Digital Payments Digital Investment Digital Capital Raising Digital Assets Neobanking
Marketplace Lending
(Consumers)
6 Notes: (1) POS: Point Od Sale (2) NFTs: Non-Fungible Tokens (3) DeFi: Decentralized Finance
The rising number of internet and smartphone users as well as the aftermath of the Digital Payments
financial crises of the early 21st century have led to the digitization of many
Digital Payments had a global transaction value of US$8.48 trillion in 2022 and
financial products. FinTech, a combination of financial services and technology, is
makes up the largest share within the FinTech market.
an industry that has been rapidly evolving over the last decade. We have identified
four major areas in which innovative digital products and services challenge Digital Investment
established players in the financial services field. It is customer focus, digital This market had a global market size of US$2.82 trillion in 2022, with a projected
touchpoints, higher levels of security and convenience that make up the core growth rate of about 12.6% % from 2022 to 2027.
elements of the growing FinTech movement.
Digital Capital Raising
The U.S. currently holds the biggest FinTech market in the world. This is due to its
leadership position in the areas of Digital Investment, Digital Assets and Digital This market had a global market size of US$65 billion in 2022, with a projected
Capital Raising, reaching an AUM of US$1.09 trillion, a revenue of US$19.3 billion, growth rate of about 3.04% % from 2022 to 2027.
and a transaction value of US$34.2 billion in 2022. Digital Assets
With its established presence in the Digital Payments sector, China is the world’s This market had a global market size of US$24.6 billion in 2022, with a projected
second largest FinTech player, reaching transaction value of US$3.49 trillion in growth rate of about 33.08% from 2022 to 2027.
2022. With its transaction value accounting to US$1.46 trillion in 2022, Europe has
Neobanking
established itself as the market leader in the Neobanking market.
This market shows a trend of gradual growth, projected at 11% from 2022 to 2027.
7 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
15,168.0
13,754.7
12,267.7
10,919.0
9,682.5
8,975.5
8,487.9 8,111.3
7,105.6
5,941.0
4,629.2
3,255.1
8 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
5,128.3
4,744.0
4,315.4
3,784.8
3,126.4
2,827.2
9 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
191.7
176.7
159.8
138.8
112.8
102.7
97.1 96.6
88.7
75.4
56.4
24.6
10 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
11
12
Global Digital Investment AUM change forecast The development of the Digital Investment market has been turbulent, with
86% several socioeconomic factors influencing its future.
The Digital Investment market witnessed a decline in AUM in 2020: The fear of
current Russia-Ukraine war, supply chains have been heavily disrupted, which is
resulting in a growth of energy and food costs. Therefore, consumers have been
inclined to redistribute their spending towards essentials goods and services. As a
26% result of the Russia-Ukraine war, Digital Investment market AUM is estimated to
21%
shrink substantially in the respective regions and have an impact on the rest of the
14% world. Finally, the robo-advisory services ban in China in 2022 is expected to have a
11% 10% 8% significant impact on the market development in the coming years.
2018 2019 2020 2021 2022 2023 2024 2025 2026 2027
13 Notes: (1) The COVID-19 pandemic fueled significant growth in the Digital Health market in 2020 (2) R-U war: Russia-Ukraine war is significantly influencing consumer spending, that will result in a downturn in transaction value
change for 2022
Sources: Statista Market Insights 2023
The Fintech market is evolving into a highly competitive landscape
Key Player Landscape
Digital Payments Digital Investment Digital Capital Raising Digital Assets Neobanking
14
FINTECH BANKS
Scale
Revolutionary approach ▪ Access to capital
▪ Customer-centric products ▪ Distribution
▪ Digital touchpoints ▪ Trusted intermediary
▪ Direct peer-to-peer business models
Financial
Industry Infrastructure
▪ Technology
Technology ▪ Existing connectivity
▪ Cutting-edge technology – e.g. AI(1) ▪ Data access
▪ Lean “as-a-service” approach
▪ Seamless integration
▪ E2E(2) digital processes and Expertise
communication ▪ Market structure
▪ Regulation and compliance
Blockchain is the most frequently used buzzword within FinTech sector. Blockchain is a distributed ledger technology that
autonomously records peer-to-peer transactions across decentralized computers without a central authority. Information is
written in blocks that are visible to everyone. The blockchain grows with the number of transactions and information stored in
it. Blockchain participants, also called “miners,” provide computing power to append new blocks, which is part of an incentive
for their work. This makes fraudulent activities almost impossible, because of the immense number of equivalent replications.
The most popular application today are cryptocurrencies, e.g., Ethereum and Bitcoin. A blockchain can be characterized as a
value-exchange protocol and has applications not only in the finance sector, but also to establish better transparency in
reselling and transferring intellectual property or digital goods.
Machine Learning is pertinent to many different areas of the FinTech industry. One such example is an automated
investment service known as a robo-advisor, where a self-learning algorithm simulates market outcomes and decides which
asset class is best suited to the individual needs of an investor. It incorporates huge amounts of real-time data and goes
beyond human capabilities. There are, however, many other areas in the financial industry where machine learning can
enhance business-related decision-making. Some examples include credit scoring, personal finance management, fraud
detection, as well as marketing and customer relationship management for banks and other financial institutions. Machine
learning can increase the accuracy and speed of decision-making and offers huge potential when applied to predictive analysis
to reduce risks and fraud.
16
Alternative credit scoring is the process of using publicly sourced personal consumer information to obtain reliable risk
profiles of loan seekers or potential customers of online stores. Companies specialized in alternative credit scoring collect
public personal data from social networks and accessible online profiles and run it through scoring algorithms based on
personal preferences, location, and/or other similar personal information. Enriched with transaction-related data from
previous purchases, outstanding loans, income, credit card or bank account information, these data sets allow alternative risk
profiling in addition to renowned credit rating services such as U.S.-based FICO. These services offer new potential, especially
for consumers and loan seekers from the “underbanked“ parts of the population, giving them access to P2P lending and other
services that require a financial risk profile.
Peer-to-peer (P2P) platforms bring together strangers and make it possible to create digital fundraising events for new
products, distribute equity shares in small businesses, as well as source loans directly from private investors. P2P payments
are very convenient for end-users, especially when functionality is integrated with other applications such as social media or
messaging apps. Access, processing speed, and money transfer costs through digital channels are notably superior to
traditional bank transfers. The challenge for platform providers is to ensure reliability and confidence in transactions. Fast,
reliable scoring algorithms and fraud detection processes are therefore key to building a trustworthy brand and unlocking a
new market potential that cannot be addressed by traditional banks.
17
18
Ø 67%
Global
19
100.4 102.6
98.0
95.3
92.3
88.6
84.8
80.4
71.8 74.2
64.5
48.1
43.8
39.5
35.3
31.3
27.4
23.7
20.3
17.2
11.9 14.4
2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027
20
Ø 66%
Global
21
22
1,456
335
84 68 66 60 47
23
Male Female
24
50,166
27,777
24,745
23,197
21,473
18,739
Ø 16,616
Europe
4,944 Ø 8,422
Global
25
78%
63% 64%
57%
53% 54%
36% Ø 41%
Europe
Ø 25%
Global
26
Markets
MARKETS
Digital Payments
Digital Payments is an important part of the FinTech Market
Overview: Market Definition
Market definition
In scope Out of scope
The Digital Payments market is led by consumer transactions. This includes
payments for products and services that are made via the internet as well as This segment includes: This segment excludes:
mobile payments at point of sale (POS) via smartphone applications and cross- • Online processed payment • mPOS solutions for card payments or
border money transfers made over the internet (digital remittances). Transaction transactions mobile card readers
value equals money transfers out of the selected region.
• Mobile POS payments • Business to business payments
processed via smart
devices at point of sale • Electronic banking
29
30
The way in which payments or the transfer of money for goods and services have The global transaction value in the Digital Payments market came to US$8.48
been constantly evolving, making a smooth transition from offline to online trillion in 2022. The highest transaction value came from Digital Commerce.
medium of exchange, is expected further about to change. This can be attributed to
By global comparison, with US$3.49 trillion, China had the top transaction value in
the emerging digital services. With the rising adoption of smartphones and online
2022. The U.S. comes in second, having generated a transaction value of US$1.76
(and mobile) shopping, the FinTech revolution is already in full swing, particularly in
trillion. Europe recorded the smallest transaction value (US$1.55 billion). Within
the area of Digital Payments. Digitization has brought along a disruptive change in
Europe, the highest transaction values were generated by the United Kingdom and
checkout processes (online purchases), payments at the POS (offline purchases),
Germany, totaling US$392.3 billion and US$232.5 billion, respectively.
and online peer-to-peer international money transfer.
With a CAGR(1) of 15.1%, Europe is forecast to have the strongest annual growth
Given the high internet coverage, the adoption of digital payment services in
rate between 2022 and 2027 and is expected to generate a market volume of
developed countries is mainly a question of convenience and of added value to the
US$3.12 trillion by 2027.
existing infrastructure. Key drivers are the simplicity of use, especially for people
that are not tech-savvy, the broad or ubiquitous acceptance, the reasonable The U.S. is projected to have an average annual growth rate of 14.9% (2022–2027)
transaction speed, the low-cost, high security standards, and the COVID-19 and a total market volume of US$3.52 trillion by 2027.
pandemic. However, the importance of each criteria might differ between the China is expected to see a CAGR(1) of 8.3% (2022–2027) and a total market volume
payment categories and the cultural mindset in different regions, which also plays of US$5.19 trillion by 2027.
an important role in the adoption.
31 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
Assumptions Trends
FinTech start-ups are constantly evolving and setting new standards for the global There are three major trends affecting the payment industry with sustainable long-
financial market. Based on lean and agile product development, often focused on term impacts: seamless commerce, mobile payments, and blockchain technology.
mobile user experiences, FinTech typically offers a more innovative product
Seamless integration of payment processes has relevance in every context, be it
portfolio than traditional banks. Given that most traditional bank branches have
online shopping, in-store purchases, or peer-to-peer payments. Usability is the key
failed to prioritize consumers’ shift towards digital technologies (especially when it
to high conversion rates and consumer adoption.
comes to financial products), there is still a broad spectrum of products and
services primarily covered by traditional banks with low mobile convenience or at High security standards throughout the payment process is most likely to be
high costs for consumers. ensured by biometrical methods, such as fingerprint authentication. Another
important factor is the growing impact of mobile devices not only for POS shopping
Large players, such as PayPal, Apple and Amazon, are investing significant amounts
but also for mobile checkout processes in the eCommerce world, as well as the
into digital payments and transfer solutions. The ongoing development from
integration of P2P payments into messengers and social networks.
separate online shops towards integrated online shopping ecosystems, in particular
the merger of shopping and social media / messaging, opens new business models Online remittance services provide consumers convenience and affordability
and opportunities for digital payment methods. One example of an evolving enabled by the adoption of technology into their main infrastructure, which helps
FinTech trend is the replacement of cost-intensive offline services with a more cost- optimize cost and improve efficiency.
effective digital service. Wise, a UK-based company, has focused on cross-border
funds transfer, where they offer transparent services without a physical branch.
32 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
15,168.0
13,754.7 177.7
12,267.7 169.8
+16.3% 10,919.0 161.8 5,750.8
9,682.5 150.7 5,142.7
8,487.9 136.8 4,525.5
7,520.9 120.2 3,939.2
115.5 3,393.7
5,990.8 2,879.8
94.1 2,528.8
4,758.3
4,128.1 82.6 1,954.9 9,239.5
3,361.8 1,174.1 8,442.3
767.4 69.7 6,829.0 7,580.4
329.2 56.0 5,487.8 6,152.0
4,876.6
3,291.0 3,501.6 3,941.8
2,976.7
2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027
Digital Commerce Mobile POS Payments Digital Remittances
33 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
+8.3%(1) 5,199.2
16.9 +14.9%(1)
+14.6%(1) +15.1%(1)
3,496.6 2,536.6 3,528.1
8.2 32.8 3,311.6 3,129.1
62.9 65.1
1,553.9 1,283.7 886.6
1,043.9
1,765.0 1,674.3
25.5 1,552.1
42.9 43.6
2,645.7 542.0 378.7 405.3
2,211.6 2,362.1 2,020.1
1,934.5
1,197.5 1,252.7 1,103.2
34 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
+15.6% (1)
810.9
4.5
+12.4% (1)
303.3 +15.4%(1)
417.9 +13.7% (1)
392.3 10.6 355.3 +17.4%(1)
3.1 71.4 5.8
115.9 232.5 253.0
130.5
503.1 25.6 7.4 173.7 4.1
133.4 1.5 43.6 2.2 153.7 0.7
336.0 0.4
273.4 199.5 44.7 219.1 68.8
207.2 25.1 55.5
125.0 109.8 22.1 43.3 97.5
2022 2027 2022 2027 2022 2027 2022 2027 2022 2027
United Kingdom Germany France India Brazil
35 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
36 Notes: (1) POS: Point of Sale, (2) ROW : Rest of the World
2,968 148
2022 1,820 2022 74
10,009 7,521
37 Notes: (1) User Penetration Rate is the share of active paying customers (or accounts) from the total population of the selected market (market segment, region) for each year.
2,324.1
12.8
+5% (1)
1,360.2 3,190.0
1,041.8 0.5
2,311.3 +2% (1)
0.3
+4% (1) 601.3
1,359.7 532.7
1,041.5 320.2 4.5 6.5
268.8
2.2 3.0 528.2 594.8
266.7 317.2
2022 2027 2022 2027 2021 2027 2022 2027
China U.S. ROW (2) Europe
38 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year (2) ROW: Rest of the world
+8% (1)
1,082.3
0.3
739.5
0.2
39 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
40 Notes: (1) User Penetration Rate is the share of active paying customers (or accounts) from the total population of the selected market (market segment, region) for each year.
Revenue(1): RMB 51.9 billion (2019) CAGR(2): 20.3% (2017 to 2019) Alipay originated as a payment solution for Alibaba’s Taobao consumer
eCommerce platform in 2004. Since then, it has developed into a comprehensive
TPV(3): RMB 118 trillion (2019) Users: 1.3 billion (2020)
mobile and digital payment service provider. Apart from local in-store payments,
Founded: 2004 Headquarters: Shanghai, China users can also use the app to send peer-to-peer payments, pay credit card bills, and
for food ordering and ride-hailing services. The app functions as a mobile wallet,
with QR codes extensively being used to simplify the user experience.
Alipay user interface
Alipay’s Digital Strategy
Alipay’s parent company, Ant Group, offers a diverse portfolio of financial services,
many of which are incorporated into the Alipay app. While Alipay’s features are not
as broad as those of competitor Tencent’s WeChat, the app can still be labelled as a
“super app,” which captures customer interest beyond simple payment processing.
Users do not need to leave the app to access a variety of services, which would
otherwise distribute demand among a variety of apps. Despite the success of this
approach in China, super apps, and Alipay in particular, are increasingly becoming
the subject of regulatory scrutiny.
41 Notes: (1) Revenue is for “Digital Payments and merchant services” branch of Ant Group, (2) CAGR: Compound Annual Growth Rate, (3) TPV: Total Payment Volume
1,300
30%(1)
900
720
520
451
42 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
Overview Analysis
Wise is a London-based financial service provider. Its remittance services were Is the product unique?
launched in 2011 to provide a fairer alternative to international bank transfers
Wise’s remittance and international money transfer services are not unique.
offered by established banks who charged exorbitant fees. Wise holds local
However, the company is well established and has near-universal geographic
currency accounts in all supported countries. When a customer wants to transfer
coverage.
money in their currency to that of another country, Wise collects the funds and
sends the corresponding amount to the recipient from the local currency account What are its advantages, and can it handle possible constraints?
operated by Wise, avoiding fees for individual, low-value transfers. Beyond Compared to traditional banks and many competitors, the fee structure is very
international bank transfers, Wise also offers electronic money accounts and debit competitive while also maintaining high transparency. There are no hidden fees,
cards, which can be used to pay in the local currency when travelling abroad, as and the actual exchange rate at the time of the transfer or conversion is used. The
well as convert and hold over 50 currencies from all over the world. wide geographical coverage is also a big advantage compared to smaller
competitors. Nevertheless, international transfers can take a few days, and Wise
has discontinued transfers in edge cases, e.g., to the Ukraine.
43
Unified Payment Interface (UPI) UPI apps transaction value market share in 2021 UPI apps transaction value market share in 2022(1)
Paytm is a FinTech company based in Noida, India. It offers mobile payment Paytm (short for Pay through mobile) was started as an app for topping up prepaid
services via its app of the same name. Not unlike other mobile payment apps, such phones and direct-to-home (DHT) TV contracts. However, since its early days, new
as Alipay, merchants can use QR codes to simplify the payment process. The features have been added, most notably a mobile wallet system called Paytm
Unified Payment Interface (UPI) allows for the safe and instantaneous transfer of Wallet, which is accepted as mode of payment for Indian Railways and Uber.
funds on a peer-to-peer or person-to-merchant basis. Paytm went public in 2021 at
Today, Paytm offers a variety of payment services. Users can not only pay for
a valuation of US$19 billion, which was the largest IPO in India at the time.
prepaid smart phones and DHT connections, but also pay credit card, broadband,
In 2020, the app was used by over 20 million merchants and had a user base of and utility bills. Payment services for transportation have been extended to Metro
over 330 million users. While it is the third-largest mobile payment app in India and tolls as well. Plane and bus tickets can also be purchased from inside the app.
behind Google Pay and PhonePe, Paytm offers a much wider range of services. Furthermore, financial services are directly integrated into the app, meaning that
users can bank, apply for loans, credit cards, and insurance as well as invest in
stocks and commodities. Paytm even offers buy now pay later (BNPL) services and
cashback programs. Paytm clearly has ambitions to grow beyond being a simple
payment service provider. By integrating a host of leisure and financial services,
Paytm follows suit after similar apps in China have become immensely successful.
These so-called “super apps” act as mobile platforms for all commercial activity.
This clearly distinguishes Paytm from its dominant competitors.
45
Digital Investment
Digital Investment is an important market in the Fintech market
Overview: Market Definition
Market definition
In scope Out of scope
A digital investment refers to the use of digital platforms and technology to
facilitate the buying and selling of financial assets, e.g., stocks and bonds. This This segment includes: This segment excludes:
includes online brokerages, robo-advisors, and mobile trading apps. The Digital • Neobrokers (online trading • Non-digital financial advisory
Investment market also includes the use of artificial intelligence and machine platforms) services
learning algorithms to assist with investment decisions and portfolio management
• Robo-advisors (automated • Personal finance management
wealth management services) services (PFM) and budgeting
manager
47
Robo-Advisor Neobroker
• They are asset management providers who offer automated online portfolios in • Neobrokers are financial entities that solely operate in the digital space. They
which private investors can choose investment volumes depending on their typically position themselves as online brokers, trading platforms, social trading
scope and appetite for risk. platforms, or retail investment platforms.
• The advantage lies in the passive role of the investor, who may not want or • Neobrokers provide massive trading opportunities for small retail investors
cannot afford ongoing personal monitoring of their portfolio development. enabled by the introduction of fractional shares.
• Notable robo-advisors: Betterment, Wealthfront, and Scalable Capital • Notable neobrokers: Bitpanda, Degiro, Trade Republic, SoFi, eToro, Public.com,
Robinhood, and Stash.
48
Technological improvements in investment services in particular affect the retail Global AUM (1) in the Digital Investment market came to US$2.82 trillion in 2022. The
investors that are actively involved in trading, long-term investing, and/or use robo- highest AUM (1) came from Robo-Advisors.
advisory for growing their wealth.
By global comparison, amounting to US$1.09 trillion, the U.S. had the most AUM (1)
For investors, robo-advisors are a cost-efficient way to invest money as they follow managed in 2022. Europe comes in second, having AUM (1) managed of US$664.7
their preferences in terms of balancing chances and risks. Customers have the billion. China recorded the smallest AUM (1) managed ($US449.3 billion). Within
possibility to invest in stocks, bonds, and other categories without actively Europe, the leading countries with the highest AUM(1) managed were Germany and
managing their portfolio. The algorithms can be adjusted to the investor‘s risk the U.K, with US$122.5 billion and US$105.3 billion, respectively.
preferences and will allocate the assets based on data-driven, automated decisions
With a CAGR(2) of 16.2%, the U.S. is forecast to have the strongest annual growth
in order to maximize returns for the investor. When used correctly, automated
rate between 2022 and 2027 and is expected to generate a market volume of
portfolio management reduces the risk of miscounselling and provides better
US$2.31 trillion by 2027.
chances on higher investment returns than traditional portfolio management.
Europe is projected to have an average annual growth rate of 15.5% (2022–2027)
Neobrokers gained popularity as they offer lower fees, convenient means to
and a total market volume of US$1.36 trillion by 2027.
manage investments, and track portfolio performance online or via a mobile app.
Additionally, they also offer a wide range of investment options including stocks, China is expected to see a CAGR(2) of -27.5% (2022–2027) and a total market volume
bonds, mutual funds, and exchange-traded funds (ETFs). A few neobrokers also of US$89.7 billion by 2027. This could be attributed to the country’s regulatory
offer educational resources to help you learn about investing. restrictions imposed for robo-advisory in 2022.
49 Notes: (1) AUM: Assets under Management (2) CAGR: Compound Annual Growth Rate / average growth rate per year
Assumptions Trends
FinTech is penetrating areas of the consumer finance business that are currently One key trend in the digital investment sector is the increasing use of robo-
controlled by banks. These are two possible scenarios when it comes to the way in advisors, which are digital platforms that use algorithms to create and manage
which FinTechs could transform the future of financial services. investment portfolios on behalf of users. They offer a convenient and low-cost way
for retail investors to invest and have become increasingly popular in recent years.
Scenario one: Banks will adapt to technological innovations or partner with
FinTechs. Almost all banks are intensively screening the FinTech landscape, many of Another trend is the increasing interest in passive investing, which involves tracking
them have own incubators or are actively investing in start-ups to benefit from the a market index rather than trying to outperform it through stock picking or market
technological advantage and the fast and agile product development process. timing. Passive investment options, such as index funds and exchange-traded
funds (ETFs), have become more popular due to their low fees and strong long-
Scenario two: Banks will ignore alternative FinTech forms. This might be the case if
term performance.
FinTechs struggle to scale and gain more relevance. Many start-ups are focusing on
niche areas, which do not endanger the core business of banks. This could result in In addition, the rise of mobile investing has made it easier for people to manage
a peaceful coexistence, with FinTechs occupying different niche markets. their investments on the go. Many digital investment platforms now offer mobile
apps that allow users to buy and sell securities, track portfolio performance, and
Based on the current market landscape, the first scenario is likely the forge a path
access research and analysis tools. There has also been a trend towards the use of
forward for the financial industry. This will likely instigate the adoption of digital
AI(1) and machine learning to analyze market data and make investment
investment services by small retail investors, whereas high net worth individuals
recommendations. Finally, social investing is gaining popularity, with investors
will likely leverage traditional investment firms or banks to manage their portfolios.
networking and sharing information and ideas about specific investments.
5,128.3
4,744.0
599.9
4,315.4 568.6
3,784.8 535.0
+33.4%
498.0
3,126.4
2,827.2
455.3
2,245.1 409.8
4,528.4
395.5 4,175.4
3,780.4
1,419.0 3,286.9
927.5 315.0 2,417.4 2,671.1
534.0 240.1 1,849.6
287.3 165.0 1,104.1
101.1 687.4
186.2 369.0
2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027
Robo-Advisor Neobroker
51 Notes: (1) AUM: Assets under Management (2) CAGR: Compound Annual Growth Rate / average growth rate per year
+16.2%(1)
2,319.7
303.4 +15.5%(1) +16.9%(1)
1,363.5 1,355.3
1,092.7 136.4 86.8
219.6 2,016.3 664.7 -27.5%(1)
620.6
98.4 1,227.2 56.1 1,268.5 449.3
873.1 35.8 89.7
566.3 564.5 413.5
16.5 73.3
2022 2027 2022 2027 2022 2027
Europe ROW(2) 2022 China 2027
Robo-Advisor Neobroker
52 Notes: (1) AUM: Assets under Management (2) CAGR: Compound Annual Growth Rate / average growth rate per year
+20.0%(1)
+12.5%(1)
262.5 +17.5%(1)
+15.4%(1)
221.2 25.9 +17.5%(1)
24.5 181.5 179.7
17.7 3.5 153.1
122.5 9.7
105.3
18.9 236.6 88.5 80.3
196.7 18.1 68.4
12.1 163.7 2.3 176.2
6.8 143.4
103.6 87.2 76.4 78.0 61.5
2022 2027 2022 2027 2022 2027 2022 2027 2022 2027
Germany United Kingdom Japan Russia Canada
Robo-Advisors Neobrokers
53 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year ; (2) AUM: Assets under Management
Robo-Advisor Neobroker
15,518 7,168
2022 2022
8,803 2,819
Robo-Advisor Neobroker
+8% (1)
158.8
35.8
Robo-Advisor Neobrokers
56 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year (2) ROW: Rest of the world
+9% (1)
Robo-Advisor Neobroker
57 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
58 Notes: (1) User Penetration Rate is the share of active paying customers (or accounts) from the total population of the selected market (market segment, region) for each year.
Revenue: US$1.4 billion (2021) CAGR(1): 186.5% (2019 to 2021) Robinhood popularized the model of app-based stock brokerages, which are now
commonly referred to as “neobrokers.” Users can trade stocks, ETFs, and
Net loss: US$3.7 billion (2021) Users: 14 million (2022)
cryptocurrencies via their smartphone without paying commissions on their trades.
Founded: 2013 Headquarters: Menlo Park, California Users can also trade on margin, essentially borrowing money for the purchase of
stocks.
Prior to the Robinhood app, stock traders were predominantly using laptops and
PCs to trade. Robinhood was at the forefront of the transfer of this activity to
smartphones, which allowed for mobility and quickly gained steam. Now, most
brokers offer similar apps. Robinhood has not shied away from embracing new
digital asset classes, such as cryptocurrencies, and implementing features that
allow customers to trade and store such assets in their mobile wallets earlier than
many competitors. To make commission-free trading possible, Robinhood is
employing a business model called “payment for order flow” (PFOF), in which
market makers reimburse Robinhood for orders routed through them. However,
this practice has come under fire as a potential conflict of interest.
11%(1)
565
522
365 363
318 318
299
270
244
128
Q1 2020 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 Q3 2021 Q4 2021 Q1 2022 Q2 2022
60 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
Overview Analysis
Scalable Capital, a Munich-based company, is the leading robo-advisor in Europe, Is the product unique?
with over €10 billion in Assets Under Management (AUM) and more than 600,000
Most robo-advisors are currently based in the U.S., meaning that there is little
customers. It offers automatic portfolio optimization based on an individual’s risk
competition in continental Europe for these services, although the broker services
aversity and investment strategy. Minimum investment was previously €20,000 but
are not unique, as various competitors offer similar plans.
has since been lowered to €1,000. After the successes of another German-based
neobroker, Scalable Capital has also started to offer commission-free trading plans, What are its advantages, and can it handle possible constraints?
either at a flat rate monthly subscription or as a free model where each order Scalable Capital has quickly built a considerable customer base by engaging with
incurs a €0.99 order fee. key strategic partners, such as ING, one of Europe’s leading direct banks. ING
customers received more amicable conditions, leading to over 80,000 customers
using Scalable Capital’s robo-advisory services. While its approach has been more
robust than that of crypto-first FinTechs, e.g., Nuri, Scalable Capital’s sub-par
performance in the early months of the COVID-19 pandemic was due to inaccurate.
61
62
Market definition
In scope Out of scope
The Digital Caiptal Raising market segment relates to digital financial
services for business customers, private borrowers and business This segment includes: This segment excludes:
customers. Included are Crowdinvesting models, which focus particularly • • Alternative financing for SMEs and freelancers • Traditional bank loans
on start-ups exchanging investment for company shares (equity-based),
and Crowdfunding solutions, which are used for non-monetary • Equity-based Crowdfunding (or Crowdinvesting) • Traditional venture capital
compensation, for example product launches, music, art & film-financing investments by institutional
• Reward-based Crowdfunding (or Crowdfunding) or private investors
(reward-based). The market also includes bank-independent loan
allocation for SMEs (Crowdlending) and for personal loans (Marketplace • Alternative lending for SMEs and freelancers
Lending or so-called Peer-to-Peer lending) through private or institutional (bank-independent loans)
investors via online platforms. In view of processing complexity, this
• Online marketplaces for personal loan
market is focused on small and medium-sized enterprises (SMEs), applications and private investors
freelancers and private persons. Bank financing is not considered,
neither are any financial aspects that reach beyond the scope of small • Peer-to-Peer loans with interest rates depending
on internal credit scoring of the platform
and medium-sized enterprises or donation-based Crowdfunding models.
provider
Bank financing is not considered, neither are any financial aspects that
reach beyond the scope of small and medium enterprises or donation-
based Crowdfunding models.
64
65
Key benefits for personal and business borrowers alike are time savings, flexibility, The global transaction value in the Digital Capital Raising market came to US$65
and less bureaucracy. P2P marketplace lending enables private persons seeking a billion in 2022. The highest transaction value came from Marketplace Lending.
personal or consumer loan to apply for an online loan listing within a very short
By global comparison, totaling US$34.2 billion, the U.S. had the highest transaction
time frame. Crowdlending, the other market covered in this report, is an alternative
volume generated in 2022. China comes in second, with a transaction value of
way of financing small and medium-sized businesses (SMEs). The baseline
US$16.8 billion. The smallest transaction value was recorded in Europe (US$8.7
mechanisms and processes are similar to P2P marketplace lending, except that
billion). Within Europe, the highest transaction value was the United Kingdom and
loans are classified as business loans, rather than personal or consumer loans.
Germany, with transaction values of US$4.2 billion and US$0.9 billion, respectively.
The financing of SMEs is often a pain point for founders and business executives.
At a CAGR(1) of 15.1%, Europe has the strongest annual growth rate between 202
Crowdfunding – probably the most common term in this context – refers to a
and 2027 and is expected to generate a market volume of US$3.12 trillion by 2027.
reward-based financing model. This means that businesses present their ideas or
prototypes on online platforms, such as Kickstarter, in form of campaigns. The U.S. is projected to have an average annual growth rate of 14.9% (2022–2027)
Crowdinvesting is similar, but it offers a small equity stake of the company in form and a total market volume of US$3.52 trillion by 2027.
of securities instead of a tangible reward. Investors speculate on the successful China is expected to see a CAGR(1) of 8.3% (2022–2027) and a total market volume
development of a business and may receive financial return for the ownership of a of US$5.19 trillion by 2027.
small piece of a company, e.g., in later financing rounds.
66 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
Assumptions Trends
In general, the future of the Digital Capital Raising market looks promising. This is One of the persistent challenges for alternative lending is insufficient government
particularly the case in developing countries such as China, given that more and regulation. This means that governments either allow platforms to function in a
more people are looking for consumer loans outside the traditional banking sector. legal grey area partly beyond regulation or ban such activities altogether. In the
The same applies for business loans due to the increasing number of small and U.S., there is currently a growing lack of confidence in P2P and SME lending
medium-sized enterprises (SMEs). We believe that the efficiency of alternative platforms. This is because existing players have not been capable of consistently
lending platforms, for both consumer and business loans, can attract more limiting fraud and maintaining their customer's trust.
borrowers and investors alike. In our opinion, two of the major driving forces for
The growth potential for alternative financing models is obvious, but the lack of
the expected market development, dependent on the geographical area, are the
necessary regulation brings high uncertainty to the evolving market, in developed
development of the financial sector in general (in emerging economies) and the
and developing countries alike. However, if regulators succeed in improving trust
convenience that alternative forms of lending contribute to the average borrowing
and security for both borrowers and investors without restricting the dynamic and
process (in developed countries).
flexibility of this market, projections for the future look very promising.
The growth projections for alternative financing instruments are very promising.
In general, U.S. platforms provide all the necessary infrastructure and can
However, the market faces one major challenge: controlling fraudulent activities.
aggregate a huge audience on both sides, borrowers and investors. Kickstarter and
Crowd-based financing forms for business activities only add value to the market if
Indiegogo, two of the biggest players in this field, are projected to continue to
borrowers and investors can trust one another. Regulation is the key to securing
dominate the reward-based crowdfunding space.
this trust by establishing binding rules and guidelines. However, financial regulation
is very complex and slows down the dynamic of an evolving market.
+1.9% 75.5
71.8 73.6
69.7
66.4 67.0 2.0 1.3 2.1 1.3
62.3 64.4 64.8
61.8
65.0
1.8 1.2 1.9 1.2
1.4 1.2 1.5 1.2 1.5 1.1 1.6 1.2
1.2 1.2 1.3 1.2
1.3 1.1
34.2 34.4 34.3 31.6 32.9 31.3 31.5 32.1 32.4 32.6 32.8
2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027
Marketplace Lending (Consumer) Crowdlending (Business) Crowdinvesting Crowdfunding
68 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
+0.8%(1)
35.6
34.2
0.4 0.3 0.5 0.4
7.7 8.0
+4.5%(1)
20.9
16.8 0.4 0.0 0.0
+7.8%(1)
0.3 0.0 0.0 12.6
25.8 26.7 +3.6%(1)
8.7 1.1 0.3
20.5 3.2 6.3
16.4 0.7 0.3 5.3 0.4
2.7 0.6 0.4
8.0 2.1 0.4 2.7
5.0 2.5 2.5
2022 2027 2022 2027 2022 2027 2022 2027
U.S. China Europe ROW(2)
69 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year (2) ROW: Rest of the World
+11.0%(1)
7.1
0.8 0.1
0.2
4.2 0.1
+7.7%(1) +4.1%(1) +3.4%(1) +4.7%(1)
0.5 0.2
6.0 0.0 0.0 0.0 0.1 0.0 0.0
1.5 0.0
3.4 1.0 0.0 0.9 0.0 1.1 0.0 0.9 0.1 1.1 0.1 0.9 0.1 1.1 0.1
0.0
1.0 0.0 1.4 0.2 0.3 0.1 0.1 0.2 0.2
0.7 0.8 0.7 0.8 0.6 0.7
2022 2027 2022 2027 2022 2027 2022 2027 2022 2027
United Kingdom Indonesia Italy Germany Japan
70 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
30 0 29 31
2022 2022 2022 2022
66 19 5 10
229 0 62 19
34 0 38 38
2027 2027 2027 2027
8 51 7 13
238 0 77 24
71 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
5,327 18,667
113
2022 1,054 2022 8
92 138
5,173 21,499
142
2027 1,148 2027 12
122 163
Crowdlending Crowdfunding Crowdinvesting Marketplace Lending
72 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
64.9 71.5
48,781.1 51,678.2
0.5% (1)
-0.1% (1)
115.9 115.9 16.3 16.9
1.2 1.4 13.6 16.4
135.2 134.8 177.7 182.6
24.6 27.8 36.8 33.2
58.5 50.8 60.2 45.4 110.9 116.1
2022 2027 2022 2027
U.S China 2022 Europe 2027 2021 ROW (2) 2027
73 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year, (2) ROW : Rest of the World
+0.3%(1)
36,469.3
268.9 -2.8%(1) -0.5%(1)
9,538.6 -1.5%(1)
3,838.0 37,046.0 8,037.2 13,545.4
5,457.7 0.4
272.1 +1.9%(1) 36.6
10,450.4 4.6 1,228.1
394.6
3,424.0 11,744.1 451.6 4,171.4 13,181.1
10,703.7 6,703.0
6.5 3.9 2,675.1 0.4 1,433.9
5.4 3.8 4.7 903.0 37.0
6,966.0
22,823.8 22,899.5 2,326.4 5,067.0 2,200.2 422.0
3,598.0
10,694.4 11,733.7 535.6
2,326.4 5,603.8 903.2 8,145.5 8,148.9
2022 2027 2022 2027 2022 2027 2022 2027 2022 2027
United Kingdom Indonesia Italy Germany Japan
74 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
Total income: £206.9 million (2021) CAGR(1): 8.0% (2019–2021) Funding Circle operates a peer-to-peer lending platform on which SMEs can apply
for business loans. Loan applications only take a few minutes to fill out, and thanks
Operating profit: £64.2 million (2021) LUM(2): £4.5 billion (2021)
to proprietary credit risk evaluation algorithms, applicants receive an approval or
Founded: 2010 Headquarters: London, UK rejection within seconds. Loans are available in the UK, the U.S., Germany and the
Netherlands. Funding Circle has recently added invoice financing to its products
and has plans to roll out a business charge credit card for SMEs.
Funding Circle’s regional subsidiaries and technical hubs
Funding Circle’s digital strategy
Funding Circle was originally accessible to private and institutional investors alike
but closed its marketplace for private investors in 2022 to focus on institutional
investors instead. One of its core strengths is the streamlined, digital application
process, which is powered by state-of-the-art machine learning algorithms. This
allows for near-instant decision-making to reduce its exposure to risky loans while
making more loans available to SMEs, which have been traditionally
underrepresented for the receival of credit. Funding Circle has accumulated over
two billion data points on over 26 million companies, and its data scientists analyze
75 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
Overview Analysis
Upstart is a U.S.-based lending platform powered by artificial intelligence (AI). It Is the product unique?
offers personal loans of three- and five-year terms. Loans are funded by bank
While several FinTech companies use machine learning and AI models to evaluate
partners who can use the marketplace to pick loans from approved applications.
an applicant’s creditworthiness, many have pivoted away from personal loans to
Upstart has developed a proprietary default prediction model for rating the
focus on SME loans instead, leaving open a market opportunity for Upstart.
creditworthiness of applicants that is not only based on conventional criteria, such
as credit history, income, and FICO score. Instead, it also takes into account non- What are its advantages, and can it handle possible constraints?
traditional variables, such as education and broader employment history, which Upstart has continually improved its algorithms and broadened its pool of data
can often give a clearer picture of a person’s ability and willingness to repay a loan. sources, which is serving as input to these models, generating network effects and,
Upstart raised US$50 million in its latest round of funding in 2019 and subsequently in turn, more accurately predicting the credit risk of potential loans and leading to
went public in late 2020. higher approval rates. However, Upstart was negatively affected the by COVID-19
pandemic, and its AI models have not been extensively tested in adverse market
conditions, leaving their effectiveness open to question in an economic downturn.
76
The Chinese crowdlending sector experienced growth at a CAGR(1) of 178% between 3.844
2013 and 2017, quickly becoming the largest market in the world. However,
operators abused the regulatory vacuum: Ponzi schemes have erased life savings 2.448
and created an atmosphere of mistrust, with predatory lending practices making 1.854 1.931
international headlines. In 2015, Chinese regulators started adopting a strict 1.021
regulatory framework but completely outlawed the practice in 2020, leaving many 523 343
148
investors and borrowers unable to retrieve their funds.
2012 2013 2014 2015 2016 2017 2018 2019
77
Digital Assets
Digital Assets is an important part of the FinTech Market
Overview: Market Definition
Market definition
In scope Out of scope
Digital assets refer to any type of digital or virtual item that has value,
including cryptocurrencies, digital tokens, and non-fungible tokens This market includes: This market excludes:
(NFTs). These assets are created, stored, and traded on a digital platform, • Cryptocurrency exchanges • Traditional Investments
such as a blockchain, and can be bought, sold, or traded such as
traditional assets. • Trading platforms / neobrokers • Physical Assets
Examples of digital assets include Bitcoin, Ethereum, and collectible NFTs • Neobanks
such as digital art or virtual real estate.
• NFT marketplaces
• DeFi services
79
• Cryptocurrencies are digital currencies that use an • Non-fungible token (NFT) is a unique identifier that
• Decentralized Finance (DeFi), refers to a set
online ledger with strong cryptography to secure online represents ownership of real-world or digital assets, of financial services and products that are
transactions. Generally, cryptocurrencies are such as art, music, collectibles, in-game items, and built on decentralized blockchain networks,
decentralized networks based on blockchain technology even real estate. These tokens are cryptographically without the involvement of intermediaries
– a distributed ledger technology that autonomously secured in a blockchain (Ethereum, Solana, such as banks or other financial institutions.
records peer-to-peer transactions across decentralized Avalanche, etc.), and the cryptocurrency of the
computers without a central authority. • Within our market scope, we focus only on
underlying blockchain is used for NFT transactions.
Decentralized exchanges (DEXs),
• Within our market scope, we focus only on • Within our market scope, we focus only on NFT Decentralized lending and borrowing
cryptocurrency exchanges, online trading platforms, and marketplaces that provide either exclusively B2C or platforms, Decentralized payment systems
neobanks that provide either exclusively B2C or both and Stablecoins that provide either
both B2B and B2C services; those that work solely
exclusively B2C or both B2B and B2C
B2B and B2C services; those that work solely with B2B with B2B clients are excluded from the market. services.
clients are excluded from the market.
80
Since the inception of blockchain technology in 2008, tremendous advancements Global revenue in the Digital assets market came to US$24.6 billion in 2022. The
have led to the implementation of several novel ideas and features such as smart highest revenue came from Cryptocurrencies.
contracts. The introduction of smart contracts has unlocked a plethora of
By global comparison, amounting to US$11.5 billion, the U.S. had the most revenue
possibilities and given rise to an entire crypto ecosystem.
managed in 2022. Europe comes in second, having revenue managed of US$6.6
One such use case of this technology is decentralized finance, which is disrupting billion. Within Europe, the leading countries with the highest revenue managed
the financial payment, lending, and investment industry by offering similar services were Germany and the U.K, with US$1.2 billion and US$1.1 billion, respectively.
without the need for intermediaries. Non-fungible tokens are reshaping the way
With a CAGR(2) of 34.3%, the U.S. is forecast to have the strongest annual growth
retail and art is being sold with NFT marketplaces improving accessibility and reach
rate between 2022 and 2027 and is expected to generate a market volume of
among consumers.
US$50.1 billion by 2027.
The revolution around Web 3.0 intends to shift power from big technology
Europe is projected to have an average annual growth rate of 21.3% (2022–2027)
corporations into the hands of users by offering novel services built on core
and a total market volume of US$25.8 billion by 2027.
concepts of decentralization, openness, and better internet user utility. Web 3.0 is
also observed as the foundational layer that would power the metaverse
experience in the future.
81 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
Assumptions Trends
Digital Assets market is still in its infancy; however, several used cases are Key trends to watch out for in the Digital Assets market are:
stemming out of this market. The future development of digital assets market
• Institutional adoption: As more institutional investors enter the market; the
depends on the evolution of a few factors: High level of volatility, prices of
adoption of cryptocurrencies is likely to increase, leading to a greater liquidity,
cryptocurrencies can fluctuate significantly in a short period of time, making it a
stable prices, and wider acceptance of cryptocurrencies as a legitimate asset
risky investment for some. This volatility can be attributed to a variety of factors,
class.
including market speculation, government regulations, and the overall lack of
institutional backing. The crypto market is that it has not yet reached widespread • DeFi has seen significant growth in recent years, and it is likely to continue as
adoption. While there are a growing number of businesses and individuals more people look for alternatives to traditional financial systems.
accepting cryptocurrencies as a form of payment, the market is still in its early • NFTs have gained popularity in the art world and other areas, and it is likely that
stages and most people are not yet familiar with or using cryptocurrencies on a they will continue to be a trend in the cryptocurrency market.
regular basis. Many countries have not yet established clear guidelines or laws for
• Environmental concerns: As the use of cryptocurrencies increases, so does the
the use and trading of cryptocurrencies, leading to confusion and potential risks for
energy consumption required to power the networks that support them. This
investors. As more governments begin to regulate the crypto market, it is likely that
has led to concerns about the environmental impact of cryptocurrencies, and it
the market will become more stable and mainstream.
is likely that this will continue to be a trend that is closely watched in the market.
However, until this happens, there will likely continue to be a level of uncertainty
and risk involved in investing in cryptocurrencies.
82
102.7
96.6 3.2
88.7 3.0
2.8
75.4 34.7
+57.6% (1) 2.3 32.8
30.2
56.4
25.0
1.6
38.9 17.0
0.8
6.2 24.6 64.9
55.7 60.7
5.2 0.9 37.9
48.1
7.0 31.9
1.1 1.6 1.4 18.5
0.0 0.0 0.0 0.0 0.0
1.1 0.0 1.6 0.0 1.4 0.0 7.0
2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027
Cryptocurrencies DeFi NFT
83 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
+34.3%(1)
50.1
1.5
16.9
+31.3%(1) +32.7%(1) 26.5
25.8
0.8 0.8
8.7 8.9
11.5 31.6 6.6 6.4
0.4 2.4 16.3 16.7
1.4 0.2 1.4 0.2
8.6 5.0 4.8
2022 2027 2022 2027
2022 2027 Europe ROW(2)
U.S.
84 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year (2) ROW: Rest of the World
+39.9%(1)
6.0
+24.4%(1) 0.2 +33.3%(1) +34.4%(1)
+29.3%(1)
2.0
3.7 3.8 3.9
0.1 0.1 0.1 3.0
1.3 1.3 1.3 0.1
1.0
1.2 0.0 1.1 3.8 0.0
0.0 0.9 0.0 0.9 0.0 0.8
2.4 2.4 2.4 1.9
0.9 0.3 0.8 0.2 0.7 0.2 0.2 0.6 0.2
0.7
2022 2027 2022 2027 2022 2027 2022 2027 2022 2027
Germany United Kingdom Canada Japan Russia
85 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
169 51 17
U.S ROW
317 Europe 87 24
86
86 97 33
2022 241 2022 273 2022 94
1,790 2,026 694
123 189 50
Germany Canada Russia
2027 382 2027 583 2027 156
7,012 10,715 2,858
65 49
2022 182 2022 139
1,350 1,029
170 95
UK Japan
2027 525 2027 294
9,640 5,400
87
+20% (1)
729.3
14.8 6.6
291.7 707.8
+14% (1)
+14% (1) 191.6 7.7 3.8
102.2 101.5 2.9 1.8
52.8 280.2
1.6 0.9 1.7 1.3 186.9
0.7
51.2 0.9 99.7 98.5
88 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year (2) ROW: Rest of the world
+15% (1)
38.5
+14% (1)
+11% (1) 0.6
0.4
11.6% (1)
26.2
22.8 +13% (1)
19.5 0.4 0.2
0.4 0.2 19.3
0.3 0.2 13.3 13.1 13.8 0.3 0.3 37.5
11.3
0.2 0.2 0.2 0.1 0.2 0.2 25.6
0.2 0.1 22.2 7.2 0.1
19.1 18.7
10.9 13.0 12.8 13.4
7.0 0.1
2022 2027 2022 2027 2022 2027 2022 2027 2022 2027
Germany UK Canada Japan Russia
89 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
90 Notes: (1) User Penetration Rate is the share of active paying customers (or accounts) from the total population of the selected market (market segment, region) for each year.
Revenue: US$7.8 billion (2021) CAGR(1): 283.2% (2019–2021) Coinbase operates the biggest cryptocurrency exchange in the United States and, in
terms of revenue, is the second-biggest platform worldwide. Users can invest in
Net income: US$3.6 billion (2021) Users: 103 million (2022)
over 9,500 digital assets, such as Bitcoin and Ethereum, and take advantage of the
Founded: 2012 Headquarters: Distributed, remote-first high volatility and potential value gains which are inherent to this asset class.
Coinbase also acts as a custodian for the user’s assets, which are stored securely in
a cryptocurrency wallet. In the wake of cryptocurrency finding more mainstream
Supported countries
approval, loans backed by Bitcoin have been added to the product lineup offered
by Coinbase.
What is remarkable about Coinbase is its embrace of different modalities for users
to interact with the platform, offering both a web-based interface and a mobile app
that can be used seamlessly. As the assets owned by users, which the SEC classifies
similarly as stocks, can have substantial value, Coinbase complies with strict
security standards and AML-KYC(2) laws. Coinbase has expanded to many crypto-
friendly jurisdictions with high internet penetration and crypto ownership around
the world, giving it a significant advantage over many localized competitors.
91 Notes: (1) CAGR: Compound Annual Growth Rate, (2) AML-KYC: Anti-Money Laundering Know-Your-Customer
Exchanges Institutional Trading Asset Management Tokenization Infrastructure Crypto Banking Retail Wallets (Execution)
CeFi DeFi
OnX
Crypto ATMs
92
What is a cryptocurrency?
Someone initiates a The transaction is broadcasted to Nodes attempt to validate the A cryptocurrency is a digital currency.
transaction. all nodes of a peer-to-peer transactions based on embedded Each coin consists of cryptographic
network. algorithms (PoW, PoS(2)). signatures definitively proving
individual ownership.
What is a blockchain?
A blockchain is a distributed ledger
that records all transactions by
gathering them in blocks, which are
The validated transactions are then immutably chained together.
The transaction is verified! Nodes Once validated, the signed block is
continue to work on the next block. broadcast to the other network bundled as a block and added to
93 Notes: (1) Based on Bitcoin network; some differences may apply to other cryptocurrencies and blockchains utilizing a different architecture (2) Proof of work and proof of stake – they are the two major consensus mechanisms
used by most cryptocurrencies today (see slide 35 for explanation)
Sources: Statista Market Insights 2023
The crypto segment reached an average market capitalization of US$2 trillion in
2021 with Bitcoin and Ethereum constituting more than half the entire sector
Deep dive: Digital Assets (2/4)
Other 420
325
Terra 9
LUNA(1)
USD-
39 8 7 Coin 12
Avalanche
Polygon
27 23 27
9
890 XRP 48 61 33 Binance Shiba-Inu 6
Asset Preparation Setup & Storage Price & Token Selection Other 420
Token Minting Tokenization Complete
NFT(1) Creation
Create the digital Set up MetaMask Establish the number of pieces Mint the token Digital asset is
asset that will be wallet to upload and and, price of the NFT(1), including and pay gas converted to
minted as an store asset on the royalties, and choose an fees in native an NFT(1) and
NFT(1). platform. appropriate token standard. token. ready for sale.
Marketplace & Setup NFT Selection NFT Purchases Change Ownership Transaction Complete
NFT(1) Purchase
Choose NFT(1) marketplace Choose the Submit bid if the NFT(1) Pay gas fees for asset NFT(1) is purchased when the price in
to purchase NFT(1) and set NFT(1) of your is up for auction or purchase and corresponding native tokens is
up MetaMask wallet with choice to simply purchase at transfer of withdrawn from the MetaMask wallet
respective native token. purchase. asking price. ownership. and the NFT(1) is transferred into it.
Sources: Stage-ec.nttdata.com
OpenSea is by far the largest peer-to-peer marketplace for NFTs(1) by volume
Deep dive: Digital Assets (4/4)
Top-10 NFT(1) marketplaces by sales volume in US$ million 2021 OpenSea: The Leading NFT(1) Marketplace with Multi-Chain Support and
Impressive Metrics
13,057 Other 420
BakerySwap 4,464
4,265
Marketplace 2,374 ▪ Founded in 2017 as a peer-to-peer marketplace for NFTs(1), rare digital items, and
Magic Eden 860 crypto collectibles
826 ▪ Offers platform for users to create their own marketplace for NFTs(1)
Solanart 647
▪ Its API enables developers to search for assets, collections, users, and more
548
▪ In addition to the Ethereum-based exchange, OpenSea offers a gas-free
Foundation 406
exchange based on the polygon protocol with multi-chain support
Nifty Gateway 349
Atomic Hub 307 Key metrics 2021:
Mobox 263 Revenue: US$326 million
122
Users: 900,206
Digital Eyes Market 118
ARPU: US$363
112
Sources: Stage-ec.nttdata.com
MARKETS
Neobanking
Neobanking is an important part of the FinTech Market
Overview: Market Definition
Market definition
In scope Out of scope
A neobank is a type of challenger bank that solely operates digitally.
Neobanks are newly established banks that do not belong to large This market This market excludes:
includes:
conventional banks. They do not have any physical branches and can • Conventional banks that offer online banking services
provide their services both via mobile and desktop devices. They require • Banks that
their clients to go through a digital onboarding process, which is most operate solely in • Tech companies that integrate online payment services
the digital space into their apps (e.g., WeChat)
frequently done via a smartphone. Neobanks can be of two types: those
and require digital
which have a banking license and those that do not. onboarding • Online banks that were established by conventional banks
(mostly via a
Keyplayers in this market: Revolut, Chime, Nubank, N26, and Monzo.
smartphone) • Banks that have physical branches to serve their clients
• Micro-investment apps
• Peer-to-peer lenders
98
Neobanks offer a range of benefits to customers including: The global transaction value in the Neobanking market came to US$3.21 trillion in
2022.
• Convenience: Neobanks offer customers the ability to access their accounts and
conduct transactions online or through a mobile app, making it easy to manage By global comparison, with US$1.46 trillion, Europe had the top transaction value in
their finances on the go. 2022. The U.S. comes in second, having generated a transaction value of US$1.07
trillion. The lowest transaction value generated was in China, which was US$17.9
• Lower fees: As neobanks do not have the same overhead costs as traditional
billion. Within Europe, the highest transaction values came from the United
banks, they may be able to offer lower fees and/or offer higher interest rates on
Kingdom and France, with transaction values totaling to US$527.3 billion and
deposits.
US$179.1 billion, respectively.
• Enhanced security: Neobanks often use advanced security measures to protect
With a CAGR(1) of 25%, Europe is forecast to have the strongest annual growth rate
customers' personal and financial information.
between 2022 and 2027 and is expected to generate a market volume of US$4.45
• Customization: Neobanks may offer customizable features such as personalized billion by 2027.
financial goals and the ability to set up custom alerts.
The U.S. is projected to have an average annual growth rate of 19.3% (2022–2027)
• Better budgeting tools: Some neobanks offer budgeting tools and financial and a total market volume of US$2.6 trillion by 2027.
management features to help customers track their spending and save money.
China is expected to see a CAGR(1) of 25.9% (2022–2027) and a total market volume
of US$56.5 billion by 2027.
99 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
Assumptions Trends
Neobanking refers to a new type of financial services provider that operates purely The Neobanking market is experiencing rapid growth and is expected to continue
online, with a focus on providing innovative digital banking services to consumers. this trend in the future. Some of the market trends and future developments that
are likely to shape the neobanking industry in the coming years include
Consumer assumptions about the Neobanking market include a desire for easy and
partnerships with traditional banks, expansion services, and regulations.
convenient access to financial services through digital channels, a preference for
lower fees and greater transparency, and a willingness to try new and innovative • Partnerships with traditional banks: As neobanks continue to grow, some are
financial products. Neobanks appeal to a range of different consumers, including partnering with traditional banks to expand their services and reach. This trend
millennials and younger generations, who are more comfortable with digital is expected to continue as traditional banks look to collaborate with neobanks to
technologies and seek greater control over their financial lives, as well as tech-savvy remain competitive in the digital age.
consumers who are open to using new financial products and services.
• Expansion of services: Neobanks are likely to expand their services beyond
The market for neobanks is expected to continue to grow in the coming years as traditional banking products and services to include additional financial
more consumers shift towards digital banking solutions and traditional banks seek products, e.g., loans, insurance, and investment products.
to adapt to changing consumer preferences. As neobanks continue to expand their
• Regulations: As the Neobanking market continues to grow, regulators are likely
services and reach, they may also begin to compete more directly with traditional
to increase their scrutiny of the industry to ensure that consumers are
banks, potentially disrupting the entire financial services industry.
adequately protected. This could result in new regulations and compliance
requirements for neobanks.
100
8,862.5
7,995.8
6,996.1
5,841.5
+43.8% (1)
4,533.1
3,210.6
2,455.1
1,441.5
816.9
234.7 448.0
2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027
101 Notes: (1) AUM: Assets under Management (2) CAGR: Compound Annual Growth Rate / average growth rate per year
+25.0%(1)
4,457.6 +19.3%(1)
2,600.5 +21.7%(1)
1,747.9
1,462.3 1,075.1
655.3 +25.9%(1)
17.9 56.5
102 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year (2) ROW: Rest of the World
+24.5%(1)
1,578.0 +26.6%(1)
975.3
+24.9%(1)
+21.7%(1)
+26.8%(1)
544.5
527.3 433.4
299.7 357.9
179.1 162.3 109.3
2022 2027 2022 2027 2022 2027 2022 2027 2022 2027
United Kingdom Russia France Brazil Japan
103 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
U. S ROW China
Europe
104
105
172.8
+15%
+16% 124.3
+14% 86.7
78.4
59.5
41.4
+14%
0.7 1.4
106 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year, (2) ROW : Rest of the World
14.3% (1)
+17% (1)
74.6
+15% (1) 38.3
28.2
+15% (1) 38.2
17.3 +14% (1)
14.2 14.1
6.9 7.6
3.9
2022 2027 2022 2027 2022 2027 2022 2027 2022 2027
UK Russia France Brazil Japan
107 Notes: (1) CAGR: Compound Annual Growth Rate / average growth rate per year
108 Notes: (1) User Penetration Rate is the share of active paying customers (or accounts) from the total population of the selected market (market segment, region) for each year.
Revenue: US$7.8 billion (2021) CAGR(1): 283.2% (2019–2021) Coinbase operates the biggest cryptocurrency exchange in the United States and, in
terms of revenue, is the second-biggest platform worldwide. Users can invest in
Net income: US$3.6 billion (2021) Users: 103 million (2022)
over 9,500 digital assets, such as Bitcoin and Ethereum, and take advantage of the
Founded: 2012 Headquarters: Distributed, remote-first high volatility and potential value gains which are inherent to this asset class.
Coinbase also acts as a custodian for the user’s assets, which are stored securely in
a cryptocurrency wallet. In the wake of cryptocurrency finding more mainstream
Supported countries
approval, loans backed by Bitcoin have been added to the product lineup offered
by Coinbase.
What is remarkable about Coinbase is its embrace of different modalities for users
to interact with the platform, offering both a web-based interface and a mobile app
that can be used seamlessly. As the assets owned by users, which the SEC classifies
similarly as stocks, can have substantial value, Coinbase complies with strict
security standards and AML-KYC(2) laws. Coinbase has expanded to many crypto-
friendly jurisdictions with high internet penetration and crypto ownership around
the world, giving it a significant advantage over many localized competitors.
109 Notes: (1) CAGR: Compound Annual Growth Rate, (2) AML-KYC: Anti-Money Laundering Know-Your-Customer
65
20
12
8
6
110 Notes: Most recent figures for customers in 2022, except for Chime, for which figures were only available for 2021
FinTech’s biggest problem is fraud – particularly in the case of neobanks Fraud complaints from customers at UK neobanks
In the early years, neobanks primarily focused on customer acquisition and growth 782
to reach profitability. However, a lack of effort to develop compliance and KYC-
AML(1) systems has led to noticeable increases in fraud complaints and regulators 175
have started levying big fines. False positives are leading to account closures and
the spike in dissatisfied customers now jeopardizes the mission to provide superior
customer experience at lower costs compared to traditional banks.
452 255
426
395
85 121
69
“Look at challenger banks under the hood. Their anti-money laundering
178 174
(AML) and financial crime detection systems are the same as traditional 197
banks’… These engines are so inefficient that only 1% of suspicious activity 144 352
21
is stopped. Overall, 95% of those [accounts or transactions] flagged are false 68
11 87 129 163 157
positives. It’s a huge problem for challenger banks… Any [other] system that 42
15 36
has a 99% fault rate, you would kick out.”
H2 2019 H1 2020 H2 2020 H1 2021 H2 2021 H1 2022
– Georg Hauer, former general manager at N26
Starling Monzo Revolut
112
Appendix
STATISTA MARKET INSIGHTS
114
STATISTA MARKET INSIGHTS
115
STATISTA CONSUMER INSIGHTS
116
STATISTA CONSUMER INSIGHTS
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119
Author
sai-satkriti.menon@statista.com
Sai Satkriti Menon obtained his MBA from Berlin School of Economics and Law,
Germany, with a focus on Digital Business Leadership, Supply Chain Management &
Entrepreneurship. He brings with him a comprehensive understanding of market
structures through his previous roles as a business developer. At Statista he works
on projects related to the Digital Health and FinTech markets.
120
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