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MS-102T00A-ENU-TrainerPrepGuide

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moh.non5566
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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You are on page 1/ 17

Trainer Preparation Guide: MS-102T00 May 2023

MS-102T00
Microsoft 365 Administrator
Trainer Preparation Guide
May 2023

Purpose
This document is for Microsoft Certified Trainers preparing to teach MS-102T00 – Microsoft 365
Administrator. This course is designed for students who are planning to take the corresponding
certification exam, or students who are performing Microsoft 365 Administrator tasks in their daily job.

ATTENTION – THIS IS NOT AN ASSOCIATE-LEVEL


COURSE!
There appears to be a misunderstanding among some in the MCT community that MS-102 is an
“introductory” course intended for students who are new to Microsoft 365. This is not the case. This is
NOT a beginner-level course; in fact, students taking this course should already possess a basic
understanding of Microsoft 365 core competencies.
Part of this misunderstanding may be due to an incorrect assumption made by MCTs who see the 100
series course number and assume that means this is an introductory 100-level course for students who
are new to Microsoft 365. This may also be compounded by the fact that the role-based administrator
courses, which are actually lower in technical competency than this Microsoft 365 Administrator course,
have higher course numbers (such as 200 series, 300 series, and so on). As a result, some MCTs have
assumed this is a beginner-level course, when in fact, Microsoft has placed no significance in the course
numbering schemes.
Please keep in mind that this course is designed for an intermediate audience with proficient
administrative experience in one or more of Microsoft’s workload tracks (such as Messaging (Exchange),
Collaboration (SharePoint), and so on), and who are looking to move into the Microsoft 365 Administrator
realm.

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Trainer Preparation Guide: MS-102T00 May 2023

Transition from MS-100/MS-101 to MS-102


MS-102T00 is an off-shoot of the old MS-100T00 (Microsoft 365 Identity and Services) and MS-101T00
(Microsoft 365 Mobility and Security) courses. In the Fall of 2022, Microsoft decided to take the most
important pieces from MS-100 and MS-101 and combine them together into a new course, MS-102
(Microsoft 365 Administrator).
The new course is accompanied by a new MS-102 certification exam. In doing so, Microsoft is retiring both
MS-100 and MS-101 and their corresponding exams.
Microsoft also changed the industry role that’s the target of this new MS-102 course and exam. MS-100
and 101 targeted the Microsoft 365 Enterprise Administrator role. This role name was a bit of a misnomer,
since it implied the courses and exams targeted large enterprise organizations. Since the courses and
exams target organizations of all sizes that deploy Microsoft 365, Microsoft felt a more appropriate role
would be the Microsoft 365 Administrator role.
As for the courseware, MS-102 simply combines the following content from MS-100 and MS-101:
• Learning Paths 1-3 in MS-102 come from Learning paths 2, 3, and 5 in MS-100.
• Learning paths 4-9 in MS-102 come from Learning paths 1-6 in MS-101.
During this transition, the existing MS-100 and MS-101 content was reviewed and updated in MS-102 to
reflect the latest Microsoft 365 product changes. The content was also updated to reflect the changes
requested from the last Job Task Analysis (JTA) session conducted by Microsoft for MS-100/101. These
changes included the removal of several existing units, the addition of several new units, and content
updates to several existing units (see the MS-102 Change Log for specifics). But the basic structure of the
nine Learning Paths and their accompanying labs remained unchanged.
In summary, the transition from MS-100/MS-101 to MS-102 included:
• Replacing two 5-day courses (MS-100 and 101) with one 5-day course (MS-102).
• Replacing two exams (MS-100 and MS-101) to receive certification with one exam (MS-102).
• Changing the role targeted by these courses and exams from the Microsoft 365 Enterprise
Administrator role to the Microsoft 365 Administrator role.

Microsoft 365 Administrator Role Definition


Both the certification exam and the courseware are based on the Microsoft 365 Administrator role.
The Microsoft 365 Administrator has expert-level skills in evaluating, planning, migrating, deploying, and
managing Microsoft 365. They perform Microsoft 365 tenant-level planning, implementation, and
administration of cloud and hybrid environments.
The Microsoft 365 Administrator functions as the integrating hub for all Microsoft 365 workloads. This role
coordinates across multiple Microsoft 365 workloads and advises the architects and workload
administrators responsible for endpoints, applications, infrastructure, identity, security, and compliance.
Microsoft 365 Administrators have functional experience with all Microsoft 365 workloads and Azure
Active Directory and have administered at least one of these. They also have a working knowledge of
networking, server administration, DNS, and PowerShell.

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Trainer Preparation Guide: MS-102T00 May 2023

Audience Profile
This course is designed for people who are aspiring to the Microsoft 365 Administrator role and have
completed one of the Microsoft 365 role-based administrator certification paths.

Audience Prerequisites
Before attending this course, students must have:

• Completed a role-based administrator course such as Messaging, Teamwork, Security and


Compliance, or Collaboration.
• A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
• A proficient understanding of general IT practices.
• A working knowledge of PowerShell.

Certification Exam
The study areas for the certification exam related to this course are based on the Job Task Analysis (JTA)
that was conducted in October 2022.
Each study area has a percentage indicating the relative weight of the area on the exam. The higher the
percentage, the more questions a candidate is likely to see in that area.

Exam Study Area Percentage


Deploy and manage a Microsoft 365 tenant 25-30%
Implement and manage identity and access in Azure AD 25-30%
Manage security and threats by using Microsoft 365 Defender 25-30%
Manage compliance by using Microsoft Purview 15-20%

For exams related to non-Fundamental courses, candidates should have a minimum of six months of
hands-on experience working with Microsoft 365.
Candidates for this exam are Microsoft 365 Administrators who have expert-level skills in evaluating,
planning, migrating, deploying, and managing Microsoft 365. They perform Microsoft 365 tenant-level
planning, implementation, and administration of cloud and hybrid environments. Candidates for this exam
have subject matter expertise in Microsoft 365 endpoints, security, and compliance.
The Microsoft 365 Administrator functions as the integrating hub for all Microsoft 365 workloads. This role
coordinates across multiple Microsoft 365 workloads and advises the architects and workload
administrators.

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Trainer Preparation Guide: MS-102T00 May 2023

Candidates for this exam have functional experience with all Microsoft 365 workloads and Azure Active
Directory and have administered at least one of these. They also have a working knowledge of
networking, server administration, DNS, and PowerShell.

Prerequisite Knowledge to teach this course


To successfully teach this course, instructors must have a working knowledge of Microsoft 365 workloads,
and they should have prior experience in at least one Microsoft 365 administrator role (Messaging,
Teamwork, Desktop, or Security).
Instructors should also have a working knowledge of networking, server administration, and IT
fundamentals, such as DNS, Active Directory, and PowerShell.
Note: These guidelines are not inclusive of the requirements to become a Microsoft Certified Trainer
(MCT).

Required Materials to prepare for and teach this course


You need the following materials to prepare for and teach this course:

Resource Description
Microsoft PowerPoint files Download the MS-102T00A-ENU-PowerPoint.zip
from the MCT Download Center.
Change Log Download the MS-102T00A-ENU-Change-Log.pdf
from the MCT Download Center.
Lab environment provided by your lab hosting Contact your lab hosting provider for instructions
provider on using their lab environment.
Lab instructions The lab instructions are provided in the lab
environment and in the MS-102T00 Microsoft
Learning GitHub repository.
Student training content See the following section for a detailed breakdown
of each Learning Path covered in the course.

Student training content


The student training content for this course is located in Microsoft Learn. The following table provides a
breakdown of each Learning Path, the modules covered in each, and the link to each LP in Microsoft
Learn.
The four study areas for the certification exam map to the following Learning Paths in the training
content:

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Trainer Preparation Guide: MS-102T00 May 2023

Exam Study Area Learning Paths


Deploy and manage a Microsoft 365 tenant LP 1 - 2
Implement and manage identity and access in Azure AD LP 3
Manage security and threats by using Microsoft 365 Defender LP 4 - 6
Manage compliance by using Microsoft Purview LP 7 - 9

As you present this material, ensure that you point out the transition between exam study areas and the
courseware as you progress from one Learning Path to another.

Important: Doing so helps students see the purpose of the content flow and how each LP is related to the
exam. Otherwise, they may feel the material in the course is just a disjointed assortment of topic areas.
This progression of content areas is also similar to how Microsoft 365 administrators must logically
progress through their management tasks – from managing their Microsoft 365 tenant, to managing their
users’ access and identities, to managing system security, and finally, to managing system compliance.
For example:
• When starting LP 1, mention how this LP focuses on the first exam study area dealing with
Microsoft 365 tenant administration. When starting LP 2, repeat how this LP focuses on this study
area as well.
• When starting LP 3, mention how you are now transitioning to the second exam study area, which
is managing identity and access.
• When starting LP 4, mention how you are now transitioning to the third exam study area, which is
managing Microsoft 365 security. When starting LPs 5 and 6, repeat how these LPs focus on this
study area as well.
• When starting LP 7, mention how you are now transitioning to the final exam study area, which is
managing Microsoft 365 compliance. When starting LPs 8 and 9, repeat how these LPs focus on
this study area as well.

The student training content includes links to additional reading material to help you prepare for specific
topic areas.

Learning Path Module Online training in Microsoft


Learn
Course Introduction N/A Slides only
Learning Path 1: Module 1: Configure your MS-102 Configure your
Microsoft 365 experience Microsoft 365 tenant - Training |
Configure your Microsoft 365
Microsoft Learn
tenant Module 2: Manage users,
licenses, and mail contacts in
Microsoft 365
Module 3: Manage groups in
Microsoft 365

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Trainer Preparation Guide: MS-102T00 May 2023

Module 4: Add a custom domain


in Microsoft 365
Module 5: Configure client
connectivity to Microsoft 365

Learning Path 2: Module 1: Configure MS-102 Manage your Microsoft


administrative roles in Microsoft 365 tenant - Training | Microsoft
Manage your Microsoft 365
365 Learn
tenant
Module 2: Manage tenant
health and services in Microsoft
365
Module 3: Deploy Microsoft 365
Apps for enterprise
Module 4: Analyze your
Microsoft 365 workplace data
using Microsoft Viva Insights

Learning Path 3: Module 1: Explore identity MS-102 Implement identity


synchronization synchronization - Training |
Implement identity
Microsoft Learn
synchronization Module 2: Prepare for identity
synchronization to Microsoft 365
Module 3: Implement directory
synchronization tools
Module 4: Manage synchronized
identities
Module 5: Manage secure user
access in Microsoft 365

Learning Path 4: Module 1: Examine threat MS-102 Explore security metrics


vectors and data breaches in Microsoft 365 Defender -
Explore security metrics in
Training | Microsoft Learn
Microsoft 365 Defender Module 2: Explore the Zero
Trust security model
Module 3: Explore security
solutions in Microsoft 365
Defender
Module 4: Examine Microsoft
Secure Score
Module 5: Examine Privileged
Identity Management

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Trainer Preparation Guide: MS-102T00 May 2023

Module 6: Examine Azure


Identity Protection

Learning Path 5: Module 1: Examine Exchange MS-102 Manage your security


Online Protection services in Microsoft 365
Manage your security services
Defender - Training | Microsoft
in Microsoft 365 Defender Module 2: Examine Microsoft
Learn
Defender for Office 365
Module 3: Manage Safe
Attachments
Module 4: Manage Safe Links

Learning Path 6: Module 1: Explore threat MS-102 Implement threat


intelligence in Microsoft 365 protection by using Microsoft
Implement threat protection by
Defender 365 Defender - Training |
using Microsoft 365 Defender
Microsoft Learn
Module 2: Implement app
protection by using Microsoft
Defender for Cloud Apps
Module 3: Implement endpoint
protection by using Microsoft
Defender for Endpoint
Module 4: Implement threat
protection by using Microsoft
Defender for Office 365

Learning Path 7: Module 1: Examine data MS-102 Explore data governance


governance solutions in in Microsoft 365 - Training |
Explore data governance in
Microsoft Purview Microsoft Learn
Microsoft 365
Module 2: Explore archiving and
records management in
Microsoft 365
Module 3: Explore retention in
Microsoft 365
Module 4: Explore Microsoft
Purview Message Encryption

Learning Path 8: Module 1: Explore compliance in MS-102 Implement compliance


Microsoft 365 in Microsoft 365 - Training |
Implement compliance in
Microsoft Learn
Microsoft 365 Module 2: Implement Microsoft
Purview Insider Risk
Management

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Trainer Preparation Guide: MS-102T00 May 2023

Module 3: Implement Microsoft


Purview Implementation
Barriers
Module 4: Explore Microsoft
Purview Data Loss Prevention
Module 5: Implement Microsoft
Purview Data Loss Prevention

Learning Path 9: Module 1: Implement data MS-102 Manage compliance in


classification of sensitive Microsoft 365 - Training |
Manage compliance in
information Microsoft Learn
Microsoft 365
Module 2: Explore sensitivity
labels
Module 3: Implement sensitivity
labels

Preparation Tasks
Instructors should complete the following tasks to prepare for teaching this course:
• If you have previously taught this class, refer to the course’s Change Log. It provides detailed
information on how the course has changed over time. The Change Log is updated for each course
release.
• Review all topics in the student training material in Microsoft Learn (see the link in the Required
Materials section above). You should be well-versed in every topic. If you have previously taught the
course and are comfortable with your knowledge of each topic, focus primarily on the new or updated
topics as outlined in the Change Log.
• Review the PowerPoint slides.
• Be able to speak to each of the talking points on the slides. Some slides include a graphic from
the associated Learn content for the topic. These graphics are provided on the slide so that
you can speak to them to help explain the key talking points in the topic.
• The bulleted items on each slide should NOT be read verbatim to the students. The students
can read the slides themselves. Rather, the bullet points reflect the key information that you
should focus on when discussing each topic. You should use your experience as a subject
matter expert to explain the What, the Why, and the How of each topic. This is your
opportunity to provide a real value-add above and beyond the bulleted talking points.
• Review the Additional Reading links and other linked resources provided in the student training
material. It’s recommended that you present key points from this material to supplement the value-
add you provide as an instructor.

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Trainer Preparation Guide: MS-102T00 May 2023

• As you prepare for the class, you should review each unit and determine which ones you want to
perform demonstrations of the corresponding product functionality. It’s up to you to decide which
product features you want to demonstrate to the class. You should use your experience to identify key
points during the demonstration process. This is an area where you should rely on your experience
as a subject matter expert to provide additional value-add to the students.
• You should review each Knowledge Check (KC) question so that you know why the correct answer is
correct for each question. Students may challenge some of the questions, so you must be able to
address any of those concerns.
• You should perform the labs yourself prior to class so that you become familiar with them and with
any of the difficult points in the lab exercises. This will prepare you for helping students in case they
get stuck.
• There are several class Discussion exercises within the PowerPoint slides. For the discussions that are
built around a fictitious scenario, suggested solutions are provided in the Notes page for those
particular slides. Please note that these are not definitive solutions; obviously, students (and the
instructor) can have differences of opinion on what should be included in an optimum solution. But
the suggested solutions provide a good starting point for discussion if students struggle to come up
with a solution. Or, if students fail to mention any of the items in the suggested solution, you can bring
them up as additional discussion points.

Course Timing
Daily Agenda
The following agenda provides estimated times to complete each classroom activity. However, the
estimated times may vary depending on the background of your students, which may affect whether you
can move faster or slower through the course material.
Estimated times for each Module include the time to complete:
• The module’s PowerPoint slide deck presentation.
• Time to complete a classroom discussion activity if a Discussion slide is included in the module
slide deck.
• The Test your knowledge questions (both unit questions and Test Your Knowledge unit questions).
You should adjust the agenda accordingly based on any classroom activities that you personally created or
plan to deliver that are not included in the slides for this course. For example, if you plan to present:
• ad-hoc demonstrations
• review activities
• classroom games
• and so on

Note: Each Learning Path/Module activity in the following agenda is the slide deck presentation for that
module.

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Trainer Preparation Guide: MS-102T00 May 2023

Day Estimated Classroom activity


Time
1 1 hour Course Introduction slide deck
(times may vary due to the number of student introductions in a given course)
30 Learning Path 1, Module 1
minutes
20 Lab 1, Exercise 1
minutes
35 Learning Path 1, Module 2
minutes
25 Learning Path 1, Module 3
minutes
15 Lab 1, Exercise 2
minutes
30 Learning Path 1, Module 4
minutes
15 Lab 1, Exercise 3
minutes
30 Learning Path 1, Module 5
minutes
15 Learning Path 1, Module 6
minutes
(LP Review discussion slide)
50 Learning Path 2, Module 1
minutes
20 Lab 2, Exercise 1
minutes
25 Learning Path 2, Module 2
minutes
15 Lab 2, Exercise 2
minutes
2 1 hour Learning Path 2, Module 3
25 Lab 2, Exercise 3
minutes
45 Learning Path 2, Module 4
minutes
35 Learning Path 2, Module 5
minutes

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Trainer Preparation Guide: MS-102T00 May 2023

15 Learning Path 2, Module 6


minutes
(LP Review discussion slide)
35 Learning Path 3, Module 1
minutes
30 Learning Path 3, Module 2
minutes
30 Learning Path 3, Module 3
minutes
10 Lab 3, Exercise 1
minutes
45 Learning Path 3, Module 4
minutes
20 Lab 3, Exercise 2
minutes
15 Lab 3, Exercise 3
minutes
15 Learning Path 3, Module 5
minutes
(LP Review discussion slide)
50 Learning Path 4, Module 1
minutes
3 30 Learning Path 4, Module 2
minutes
40 Learning Path 4, Module 3
minutes
30 Learning Path 4, Module 4
minutes
45 Lab 4, Exercise 1
minutes
30 Learning Path 4, Module 5
minutes
10 Learning Path 4, Module 6
minutes
30 Lab 4, Exercise 2
minutes
25 Lab 4, Exercise 3
minutes
30 Lab 4, Exercise 4
minutes

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Trainer Preparation Guide: MS-102T00 May 2023

15 Learning Path 4, Module 7


minutes
(LP Review discussion slide)
30 Learning Path 5, Module 1
minutes
40 Learning Path 5, Module 2
minutes
30 Learning Path 5, Module 3
minutes
5 Lab 5, Exercise 1
minutes
30 Learning Path 5, Module 4
minutes
5 Lab 5, Exercise 2, Task 1
minutes (After Task 1, you must wait 30 minutes before performing Task 2. Complete LP2,
Module 5 and LP 3, Module 1 and then return to this lab exercise and complete
Task 2 in the next activity)
10 Lab 5, Exercise 2, Task 2
minutes
15 Learning Path 5, Module 5
minutes
(LP Review discussion slide)
4 35 Learning Path 6, Module 1
minutes (After completing this module, return to Lab 2, Exercise 2 and complete Task 2)
5 Lab 6, Exercise 1
minutes
10 Lab 6, Exercise 2
minutes (Task 2 could take an additional 15 minutes or longer for Lynne Robbins to receive
email notification, at which point you must go back into the lab to finish Task 2.)
10 Lab 6, Exercise 3
minutes (Task 2 could take an additional 15 minutes or longer for Lynne Robbins to receive
email notification, at which point you must go back into the lab to finish Task 2.)
10 Lab 6, Exercise 4
minutes
35 Learning Path 6, Module 2
minutes
35 Learning Path 6, Module 3
minutes
30 Learning Path 6, Module 4
minutes

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Trainer Preparation Guide: MS-102T00 May 2023

30 Lab 6, Exercise 5
minutes
25 Lab 6, Exercise 6
minutes
15 Learning Path 6, Module 5
minutes
(LP Review discussion slide)
30 Learning Path 7, Module 1
minutes
35 Learning Path 7, Module 2
minutes
40 Learning Path 7, Module 3
minutes
10 Lab 7, Exercise 1
minutes
15 Lab 7, Exercise 2
minutes
35 Learning Path 7, Module 4
minutes
10 Lab 4, Exercise 3
minutes
15 Learning Path 7, Module 5
minutes
(LP Review discussion slide)
5 35 Learning Path 8, Module 1
minutes
35 Learning Path 8, Module 2
minutes
40 Learning Path 8, Module 3
minutes
30 Learning Path 8, Module 4
minutes
35 Learning Path 8, Module 5
minutes
15 Lab 8, Exercise 1
minutes
15 Lab 8, Exercise 2
minutes
15 Learning Path 8, Module 6
minutes
(LP Review discussion slide)

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Trainer Preparation Guide: MS-102T00 May 2023

35 Learning Path 9, Module 1


minutes
30 Learning Path 9, Module 2
minutes
30 Learning Path 9, Module 3
minutes
40 Lab 9, Exercise 1
minutes

15 Learning Path 9, Module 4


minutes
(LP Review discussion slide)

Additional Timing Notes - Knowledge Check questions


Knowledge check (KC) questions are provided throughout the course to check the student’s knowledge of
the material that was covered. Instructors can use these KC questions in several ways:

• Conduct a formal classroom exercise in which you go through the questions in a module before
moving on to the next module.
• Sprinkle the questions into the content as you cover the related material for a module
• Let the students review the questions after class as a daily homework assignment. You can set
aside time at the start of each day to answer any questions they have regarding the prior day’s
questions. This may be the most feasible option given the tight time constraints that most classes
work under.
The agenda assumes the instructor will review the questions in class. Additional time was provided in the
module estimates to cover the questions (2 minutes per question). That being said, it will be left up to
each instructor to determine how they want to incorporate the KC questions into their class.

Additional Timing Notes – Classroom Discussions


This course includes two types of classroom discussion questions:
• Discussion questions that are interspersed throughout modules, such as a slide that asks a
discussion question on a product feature. For example: “Do you see your organization
implementing this feature? Why or why not?”

Estimated discussion times (on average, 15 minutes) have been listed each of these discussion
slides and built into the estimated module time in the agenda.

• A slide at the end of each learning path slide deck that asks students to discuss what they learned
in the LP (the final module in each LP is titled Learning Path Review and only contains the
discussion slide; this module is a classroom activity and is not associated with a Learn module).

Each LP Review slide asks the following questions: “What are your key takeaways from this

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Trainer Preparation Guide: MS-102T00 May 2023

Learning Path? What are the key features discussed in this Learning Path that you foresee
implementing at your organization?”

You should plan on 15 minutes to discuss the review slide in the final module of each Learning
Path slide deck. This final module with its discussion slide has been included in the agenda for
each Learning Path.

Labs

The labs must be completed within the lab environment provided by your lab hosting provider. Detailed,
step-by-step instructions are provided for each lab and presented as part of the UI experience within your
lab environment.
At the time the courses were released, the lab instruction had been thoroughly tested and the lab steps
were 100% accurate. However, given the nature of Microsoft’s cloud products and the fact that Microsoft
releases UI updates on a regular basis, it’s possible that at some point in time, the UI for a given feature
may change so that it no longer matches the lab instruction.
If students encounter lab steps that don’t accurately reflect the UI, they’ll have to work through the UI to
determine what needs to be done. Typically, UI changes are quite subtle, so hopefully you don’t find
yourself in a situation where a feature was completely overhauled.
However, if you do run into major UI changes, challenge your students to work through it, and only offer
help if they definitely need it. Product UI changes will be part of their daily life in today’s cloud-centric
world. As IT/Pros, they must learn how to work through such situations.
One thing Microsoft does ask of you is that if you run into situations such as this where lab instructions no
longer match the corresponding UI, please document the issue in the course’s GitHub repository. This will
help Microsoft’s World-Wide Learning team update the lab instructions to keep them as up to date as
possible. For information on how to submit an issue, please see GitHub User Guide for MCTs.

Potential lab issues


This section identifies lab exercises in which students have run into problems in the past due to the
complexity of the lab and/or the students lack of prerequisite background knowledge.

Lab and Exercise Task Description


Lab 5, Exercise 2 Task 2 After Task 1, you must wait 30
Create a Safe Links policy minutes before performing Task
Implement a Safe Links policy 2. Complete LP2, Module 5 and
LP 3, Module 1 and then return
to this lab exercise and complete
Task 2.
Lab 6, Exercise 2 Task 2 Task 2 could take an additional
15 minutes or longer for Lynne

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Trainer Preparation Guide: MS-102T00 May 2023

Implement mailbox permission Validate the mailbox Robbins to receive the email
alert permission alert notification, at which point you
must go back into the lab to
finish Task 2.
Lab 6, Exercise 3 Task 2 Task 2 could take an additional
15 minutes or longer for Lynne
Implement SharePoint permission Validate the SharePoint
Robbins to receive the email
alert permission alert
notification, at which point you
must go back into the lab to
finish Task 2.
Lab 6, Exercise 4 Tasks 1-2 It can take up to 24 hours for the
search results to display at the
Test the default eDiscovery alert Review and validate the
end of Task 2. Students should
default eDiscovery alert
check this later in the day or the
next day to review the search
results.
Lab 8, Exercise 2 Task 2 This lab experiences intermittent
issues caused by VM throttling
Test the DLP Policy Test the first and second DLP
between the lab environment
policy
and the trial tenant. When this
occurs, the DLP policy tips don’t
appear, and the policy rules
aren’t applied. This lab was used
in MS-101 for several years, and
for the most part, it always
worked. However, just keep in
mind that this issue sometimes
occurrs, so just be prepared to
walk students through the lab
and let them know what should
have happened if they run into
this problem.

Note: These are the same


intermittent issues experienced
by students in the SC-400
(Information Protection
Administrator) labs that deal
with DLP policies and policy tips.
Lab 9, Exercise 1 Tasks 2-4 Once you publish a sensitivity
label, it takes 24 hours to
Create a sensitivity label propagate through Microsoft
Implement Sensitivity Labels
365. Since this is the last lab in
the course, we have the
students run a script in Lab 1, Ex
1, Task 7. This script creates and
publishes a label that’s used in

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Trainer Preparation Guide: MS-102T00 May 2023

tasks 3 and 4 of this Lab 9


exercise.

So in this lab 9, in task 2, the


students create a different label
just to get the experience of
using the UI to create a label.
But when they test the
sensitivity label in tasks 3 and 4,
they use the label that the script
created back in Lab 1.

Running the script on day 1 gives


the system enough time to
propagate the label through
Microsoft 365 by the time they
get to Lab 9, tasks 3 and 4 on
day 5. So they test the script-
created t label rather than the
label they created in Lab 9, task
2.

Feedback
In this course, we have provided a framework for you to work with. Take time to prepare and think about
the value that only an instructor can bring to training. We hope to partner with you to provide an
exceptional student experience, and we welcome your feedback.

Page 17

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