Insurance Agent Business Plan Example
Insurance Agent Business Plan Example
[YEAR]
Insurance Agency
You’re in good hands
John Doe
10200 Bolsa Ave, Westminster, CA, 92683
(650) 359-3153
info@example.com
http://www.example.com
Information provided in this business plan is unique to this business and confidential;
therefore, anyone reading this plan agrees not to disclose any of the information in this
business plan without prior written permission of the Company
Table of Contents
Executive Summary 5
Mission 6
Objectives 6
Keys to Success 7
Financial Considerations 7
3 Year profit forecast 8
Business Summary 9
Overview 10
Start-up Summary 10
Startup cost 11
Funding Required 11
Company Ownership 12
Services 14
Market Analysis 16
Market Segmentation 18
Market Analysis 18
Competitive Edge 21
Marketing Strategy 21
Sales Strategy 22
Sales Forecast 22
Sales Yearly 22
Milestones 24
Personnel Plan 26
Financial Plan 27
Start-up Funding 28
Important Assumptions 29
Brake-even Analysis 30
Business Ratios 35
Executive Summary
Mission
Objectives
Keys to Success
Financial Considerations
Insurance Agency | Business Plan [YEAR] 5/39
Before you think about how to start Insurance services, you must create a
detailed Insurance agent business plan. It will not only guide you in the initial
phases of your startup but will also help you later on.
To unlock help try Upmetrics!
Ex :: Lifemax
Lifemax Insurance will be the newest and brightest independent personal insurance brokerage
located in The Woodlands, (Northern Houston), Texas. The business will be launched by Greg
Bell, a newly licensed insurance agent, as a home-based business and grown in future years to
To unlock help try Upmetrics!
a small office where Lifemax can collaborate with associate agents. They serve the adult
population of the town with insurance advice, a variety of policy types, and selection from any
Start writing here..
insurance provider available on the market. Lifemax's track record as a salesperson positions
him well for success in the insurance business.
Mission
Ex :: Lifemax
Objectives
Ex :: Lifemax
Lifemax Insurance believes that in order to provide the broadest (and best!) selection of
insurance services the company must continue to grow. In order to grow the business, Lifemax
Insurance must meet the following objectives:
To unlock help try Upmetrics!
Ex :: Lifemax
In order to accomplish its objectives, Lifemax Insurance believes the following are the Keys to
Success:
Financial Considerations
Ex :: Lifemax
Lifemax Insurance stands to be a profitable business which will provide salary and dividends
for Greg Bell, its sole owner. Salary to Lifemax plus profits will increase moderately but steadily.
The business can be launched without external investment or loans, relying only on Lifemax's
To unlock help try Upmetrics!
savings and personal borrowings. To finance expansion to an office, Lifemax Insurance will
require a long-term loan taken out in its second year of operation.
Start writing here..
Business Summary
Overview
Start-up Summary
Funding Required
Company Ownership
Insurance Agency | Business Plan [YEAR] 9/39
Overview
Ex :: Lifemax
Lifemax Insurance is founded by Greg Bell as a local, independent insurance agency providing
personal insurance products to residents of The Woodlands and its neighboring towns. The
business will begin as a home-based business with Greg Bell as the owner and only employee,
To unlock help try Upmetrics!
and continue to grow through the establishment of a local office and the addition of associate
agents to better serve the community. Greg Bell is an experienced salesperson and newly
Start writinginsurance
certified here.. agent. The business will broker insurance purchases for property insurance
(home & contents, valuable possessions, renter's insurance), personal liability, and life
insurance.
Start-up Summary
Ex :: Lifemax
Lifemax Insurance requires very little in the way of start-up funding. Expenses include the
licenses for Greg Bell and the business, business insurance, stationery (business cards and
brochures), and a basic website. Rent will not be required at the outset as Greg Bell will operate
To unlock help try Upmetrics!
out of a home office. Most of the start-up funding is required to cover operating expenses until
break-even is achieved halfway through the first year of operation.
Start writing here..
Expenses 1,550
Assets 1,800
Investment 2,050
Funding Required
Stationery $2,000
Insurance $1,000
Rent $0
Computer $2,000
Website $1,000
Startup Assets
Long-term Assets $0
Company Ownership
Ex :: Lifemax
Lifemax Insurance is founded and owned entirely by Greg Bell. The business is currently
incorporated as a sole proprietorship with a registered DBA but will reincorporate as an LLC
when there is a need to hire additional employees and open an office.
To unlock help try Upmetrics!
Services
Life Insurance
Personal Liability
Term Life Variable Life Whole Life
Second-to-Die
Long-term Care
Long-term Disability
Ex :: Lifemax
All of these products will be offered to individuals and not businesses. The insurance products
will be provided by any of the major insurance providers in existence, with attention paid to
smaller providers who offer specialized insurance products.
To unlock help try Upmetrics!
While offering these products, Lifemax Insurance will provide the following services:
• Consult
Start writing here..with clients on their insurance needs to determine a course of action
• Assist existing clients with insurance claims and understanding their insurance policy
Market Analysis
Service Business Analysis
Market Segmentation
Target Market Segment Strategy
Ex :: Lifemax
Walter will be concentrating on servicing just two types of clients, the gift shops of
Leavenworth, Washington, and the farmers of the Puget Consumers Co-op. For both market
segments, we have secured exclusive contracts or endorsements that put us in a unique
To unlock help try Upmetrics!
position to service these niche firms and their more demanding needs.
Profitability
Start in these two markets is expected to be excellent, especially in the import segment
writing here..
as Leavenworth draws in over a million tourists each year. We expect profitability in the co-op
end to be much slower in the first five years of operation but will increase steadily.
Service Business Analysis
Ex :: Lifemax
The United States Department of Labor offers the following summary of the insurance industry:
Most people have their first contact with an insurance company through an insurance sales
To unlock help try Upmetrics!
agent. These workers help individuals, families, and businesses select insurance policies that
provide the best protection for their lives, health, and property.
Start writing here..
Insurance sales agents, commonly referred to as "producers" in the insurance industry, sell one
or more types of insurance, such as property and casualty, life, health, disability, and long-term
care.
Ex ::Property
Lifemax and casualty insurance agents sell policies that protect individuals and
businesses from financial loss resulting from automobile accidents, fire, theft, storms, and
other eventsseek
Customers thatinsurance
can damage property.
through one orFormore
businesses, property and casualty insurance can
of the following:
also cover injured workers' compensation, product liability claims, or medical malpractice
claims.
• Referrals from trusted friends, family, and colleagues
To unlock help try Upmetrics!
• Brand names of national companies (Allstate, State Farm, Geico, Progressive, etc.)
Life insurance agents specialize in selling policies that pay beneficiaries when a policyholder
dies.•Depending
Competition
Local officeonlocation
the policyholder's
and Buying Patternscircumstances, a cash-value policy can be designed to
provide retirement income, funds for the education of children, or other benefits as well. Life
The greater the insurance need of an individual, the more likely they are to seek a local office
insurance
Start writing agents also sell annuities that promise a retirement income. Health insurance agents
here..
where they can meet with an agent and discuss their needs in person. For the target markets of
sell health insurance policies that cover the costs of medical care and loss of income due to
renters and new parents/parents-to-be in The Woodlands, the primary competition will come
illness or injury. They also may sell dental insurance and short-term and long-term disability
from national insurance carriers rather than other independent agents.
insurance policies. Agents may specialize in any one of these product areas, or function as
generalists, providing multiple products to a single customer.
An increasing number of insurance sales agents are offering comprehensive financial planning
services to their clients. These services include retirement planning, estate planning, and
assistance in setting up pension plans for businesses. As a result, many insurance agents are
involved in "cross-selling" or "total account development". Besides offering insurance, these
Ex :: Lifemax
The market segments described include a great deal of overlap. For example, many adults over
the age of 40 are also homeowners and the remainder are renters. The new parent segment is
also either homeowners or renters, generally. Each segment has different needs for insurance
To unlock help try Upmetrics!
products, however, and those who fall into more than one segment have a need for more than
one product.
Start writing here..
Market Analysis
Renters 20
Homeowners 30
New Parents/Parents-To-Be 15
Ex :: Lifemax
Lifemax Insurance will focus its initial marketing on those at the younger end of the spectrum,
including renters and new parents/parents-to-be. The strategy will be to begin by selling renter's
insurance and life insurance to clients and then earn their ongoing trust in order to sell
To unlock help try Upmetrics!
additional insurance policies to them as new needs arise. Younger clients will also serve as a
longer annuity as insurance policies are renewed year after year.
Start writing here..
As these clients increase in age they will have growing needs for homeowner's insurance,
valuable items insurance, life insurance, and, eventually, long-term care and long-term disability.
Ex :: Lifemax
To implement its launch in The Woodlands, Lifemax Insurance intends to target clients on the
younger side of the total potential market in order to build up a client base for long-term
service. This is also a target market that is ignored by other local independent insurance
To unlock help try Upmetrics!
agents, making it easier to establish a foothold in the market this way. This implementation will
include:
Start writing here..
• Advertising to new parents/parents-to-be (in need of life insurance) and renters (in need
of renters insurance)
Competitive Edge
• Sell additional insurance policies to these clients as the years go on
• Maintain a high policy renewal rate and high client retention rate through excellent
service
Ex :: Lifemax
Lifemax Insurance will establish its competitive edge through a single-minded focus on
personal insurance. By being and staying an expert on personal insurance products and
providers, Lifemax Insurance will be a one-stop-shop for individuals looking to minimize the
To unlock help try Upmetrics!
risks in their lives for themselves and for their families. To maintain this expertise, Lifemax
Insurance will devote time and energy to training and course work and will subscribe to trade
Start writing here..
periodicals and newsletters. Lifemax Insurance will also spend time learning about the specific
risks and problems associated with The Woodlands in order to better serve its residents.
Marketing Strategy
Ex :: Lifemax
The marketing strategy for Lifemax Insurance involves an initial focus on the target markets
chosen, new parents/parents-to-be, and renters. Renters require renter's insurance and valuable
items insurance. It is often the first time they will have purchased insurance in their lives. New
To unlock help try Upmetrics!
parents require life insurance to protect their family and their children. Both groups may only
purchase policies with small premiums at the moment, but their loyalty will turn into an annuity
Start
ofwriting here..
renewals and opportunities to sell additional policies as they age.
To reach these target markets, Lifemax Insurance will engage in the following tactics:
Ex :: Lifemax
Property insurance and life insurance will be the main drivers of the business. Customers who
use other products will typically be customers who have first purchased property or life
insurance. The cost of sales is low as the revenues earned come directly from the insurance
To unlock help try Upmetrics!
providers generally as a commission on the policies sold and renewed. The commissions will
range between 4% and 7% depending on the insurance provider, but Lifemax estimates an
Sales Forecast
average of a 5% commission on policies sold, leading to the per-unit commissions listed in the
forecast. Cost of sales consists of the fees involved with submitting and processing a client's
Start writing here..
paperwork and the costs of travel (gasoline/tolls) that can be directly attributed to sales calls at
client homes and is estimated to start at 16% of sales in the first year and to drop to 15% in
future years as travel costs can be saved due to the volume of sales calls being made as well
Ex :: Lifemax
as some clients who do not need sales visits due to renewals.
Greg Bell will encourage referrals through his interactions with clients by asking them directly
and by offering gifts to those who refer to clients.
Year1 66,840
Year2 97,760
Year3 113,402
Unit Sales
Sales
Milestones
Ex :: Lifemax
The marketing activities listed in the Milestones Table are all intended to be low cost methods
to establish an initial client base. They are intended as one-time activities with the exception of
search engine marketing which will continue with a dedicated budget of $500 per month and
To unlock help try Upmetrics!
advertising in parent periodicals which may continue with $500 per month devoted to it after
the launch.
Totals $3,600
Management Summary
Personnel Plan
Greg Bell will be the only employee of Lifemax Insurance in its first year. He will continue to
direct the company going forward and will bring on an associate agent in the second year of
operation. This agent will prospect, sell, and fulfill policy requests for clients and will answer
To unlock help try Upmetrics!
questions of clients just as Greg Bell will. However, Lifemax will manage the marketing and
finances of the firm and will set guidelines for training and education which the associate agent
Start writing
must here..
follow.
Personnel Plan
Ex :: Lifemax
Greg Bell will escalate his salary as the year goes forward. Although the business is currently a
sole proprietorship, his salary is recorded to better illustrate the tax burden he will face. The
associate agent will be compensated with a base salary, a 5% commission on sales, and a
To unlock help try Upmetrics!
percentage of net profits which will increase based on performance. The associate agent will
have an initial salary of $50,000 per year but will be hired partway into the second year of
Start writing here..
operation.
Training for the associate agent (and future associate agents) will begin with direct, on the job
PERSONNEL PLAN YEAR 1 YEAR 2 YEAR 3
training by Greg Bell on sales calls. Ongoing training will include required course work to
maintain
Greg Bell certification as well as additional events in the community,
$49,000 $50,000 conferences, and reading
$75,000
material.
Associate Agent $0 $35,000 $75,000
TOTAL PEOPLE 1 2 2
Financial Plan
Start-up Funding
Important Assumptions
Brake-even Analysis
Projected Profit and Loss
Projected Cash Flow
Projected Balance Sheet
Business Ratios
Insurance Agency | Business Plan [YEAR] 27/39
The last component of an Insurance agent business plan is an in-depth
financial plan. The financial plan crafts a detailed map of all the expenses
needed for the startup and how these expenses will be met by the earned
To unlock help try Upmetrics!
profits. It is recommended that you use our financial planning tool for guiding
you through all financial aspects needed to be considered for starting an
Insurance business.
Ex :: Lifemax
The business will finance its growth from a combination of the free cash flows generated by the
business and a loan taken out in the second year to finance the move to a small office space in
The Woodlands. Beyond the first three years, growth will be possible by adding more agents
To unlock help try Upmetrics!
and moving to larger office space when the initial space is no longer adequate (when a third
associate must be added).
Start writing here..
The business is not well-positioned for a sale as it will be built on the expertise of Greg Bell.
However, profits may become extensive when the appropriate scale is achieved and the
Start-up Funding
business can expand to additional personal insurance products or financial advisory services.
Lifemax Insurance will be launched with Greg Bell's own resources, including credit card debt, personal
savings, and some credit extended by vendors providing start-up services.
Assets
Liabilities
Long-term Liabilities $0
Capital
Planned Investment
Owner $27,000
Investor $0
Important Assumptions
We are assuming approximately 50% sales on credit and average interest rates of 10%. These are
considered to be conservative in case our predictions are erroneous.
Since Walter is an import/export broker, the firm has no variable costs associated with it.
Plan Month 1 2 3
Other 0 0 0
Assumptions:
Bad Debt $0 $0 $0
Amortization of Current
$0 $0 $0
Assets
Sales Tax $0 $0 $0
Income Tax $0 $0 $0
Assets Sell $0 $0 $0
Common Stock $0 $0 $0
Preferred Stock $0 $0 $0
Summary
Accounts Receivable $0 $0 $0
Inventory $0 $0 $0
Accounts Payable $0 $0 $0
Paid-in Capital $0 $0 $0
Common Stock $0 $0 $0
Preferred Stock $0 $0 $0
Check $0 $0 $0
Business Ratios
Percent of Sales
Main Ratios
Additional Ratios
Activity Ratios
Debt Ratios
Liquidity Ratios
Net Working Capital $120 943 $140 664 $160 385 N.A.
Additional Ratios
Upmetrics has all the features required to help you create a comprehensive business plan—from start to finish.
Make no mistakes, it’s the modern way of planning to structure ideas, make plans, and create stunning pitch
decks to awe investors.