Wai

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WAI WAI AUNG

PROFILE
Results-driven hospitality professional offering experience in high-
profile guest service and fine dining in restaurants and bars within
a luxury hotel setting. Brings extensive knowledge in providing
excellent experiences to all guests, upholding a high level of service
CONTACT
standards, and creating memorable dining moments. Capable of
0589301127 working at a very fast pace while maintaining poise and
professionalism.
waung6781@gmail.com WORK EXPERIENCE
Dubai, UAE Bar Server / Waitress Jan 2023 - Present
Park Regis Kris Kin Hotel (5 Stars), Burjuman, Dubai, UAE
EDUCATION Guest Service: Greet all arriving guests with a warm welcome,
in a friendly yet professional manner. Present menu items and
University Of Computer Studies, drink recommendations, such as cocktails, wines, and spirits.
Yangon, Myanmar (2019 - 2020) Correctly take orders for drinks and food, and deliver service.
First Year Bar Operations: This include the serving of drinks, that is,
alcoholic or non-alcoholic drinks prepared by the bartender or
SKILLS self-service in line with the hotel's standards. Assists
bartenders by serving food and preparing some drinks. The
Excellence Communication & ability to handle cash and credit sales in a proficient manner.
Customer Service Cleanliness and Hygiene: The bar area must always be clean,
Knowledge Of Menu, Food & sanitized, and well-organized; ditto with tables and
Beverage workstations. Food safety and hygiene regulations must be
Time Management & Problem followed at all times.
Solving Skill Teamwork and Collaboration: Coordinate with bartenders,
Multitasking & Teamwork kitchen staff, and other servers to ensure smooth service.
Proficient In Cash Handing
Can Work Under Pressure Waitress (VIP Customer & Fine Dining) Jan 2021 - Nov 2022
Long Teng Seafood Restaurant, Business Bay, Dubai, UAE

Guest Experience: Greet VIP guests in a friendly yet polished


LANGUAGES way, making a great first impression. Knowledgeable of fine
dining/seafood to recommend food/wine pairings.
Chinese ( Intermediate) Table Service: Set tables to exacting standards, using polished
English (Fluent) silverware, glassware, and linens to create a luxurious
Myanmar (Native) environment. Serve courses in a timely manner according to
fine dining specifications.
Knowledge and Skills: Maintain thorough knowledge of menu
regarding preparation techniques, ingredients, and allergens.
Keep up to date on wine lists, seafood source lists, and
seasonal features.
VIP service: Ensure that service of high profile guests is
discreet and confidential. Provide personalized service by
remembering guest preferences, dietary restrictions, and
previous orders. Liaise with kitchen and sommelier to deliver
special dining experiences for the VIP.

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