TERMS & CONDITIONS

For the purpose of these Terms and Conditions, the word "Bank" shall refer to United Bank Limited, Its
successors-in-interest and assigns.

1. Any person(s) opening or operating an account with the Bank will be deemed to have read, understood
and accepted the Terms of Account and the applicable Schedule of Bank Charges issued and amended
from time to time by the Bank.
2. Interpretation of Terms and Conditions mentioned in the account opening form by the Bank will be
considered final and binding. However, in case of any dispute, the matter should be referred to SBP
and the decision of SBP will be final and binding in that case.
3. Not more than one account of each category/ currency i.e. Foreign Currency (Current and Saving
account - CASA) Rupee (CASA), PLS Unisaver, Unisaver Plus and Uniflex PLS Saving account may be
opened in any one name, in one and the same branch except joint account with any other individual(s)
and account in the name of m nor children in the capacity of guardian.
4. Proper identification in the form of Computerized National Identity Card/SNIC/Passport/Alien
Registration Card/NICOP/POC will be required before the Bank opens any account in its sole discretion,
which will be independently verified by the Bank. Any non-verification or if something is found
wrong/mismatched, Bank has the right to stop the transaction till clearance of ambiguity or close the
account. Each account shall possess a distinctive number, which shall be quoted in all correspondence
with the Bank in relation to the account.
5. Opening of accounts / relationships on the basis of expired CNICs will not be allowed except in
cases where NADRA allows exemption from renewal of expired CNICs or as per SBP directives.
6. Any change in the address, or contact / mobile number or constitution of the account holder/depositor
should be immediately communicated in writing to the Bank. The post office and other agents for
delivery shall be considered agents of the account holder(s)/depos tor(s) for delivery of letters,
remittances etc., and no responsibility shall be accepted by the Bank for delay, non-delivery, etc.
7. The account holder(s)/customer(s) understands that the Bank may outsource certain of its
functions/tasks including but not limited to dispatch of statement of accounts and other tasks as
mentioned at clause 6 above, to any agent(s), contractor(s) or third- party service provider(s) as the
Bank may deem appropriate. The account holder(s)/customer(s) hereby authorizes the Bank to share
data/information relating to his/her/its account(s) with such agent(s), contractor(s) or third party service
provider(s) as may be required to give effect to the aforesaid outsourcing arrangement. While the Bank
wiII put in place all necessary safeguards to protect the integrity and confidentiality of the
customer(s)/account holder(s) data/ information, the account holder(s)/customer(s) agrees to
indemnify the Bank against any losses or damages that may be incurred beyond reasonable care of the
Bank to ensure integrity and confidentiality of the account holder(s)/customer(s) data/ information.
8. To safeguard Bank's interest, the Bank may at its discretion and for any other purpose as per the law
of the land in force, debit collection or share any information, details or the data relating to the
customer's transactions with any competent authority or agency.
9. The Bank in pursuit to comply with applicable laws and regulations may intercept and investigate any
payment messages and other information or communications sent to or by the account holder or on
the account holder's behalf via other Bank. This process may involve making future enquiries.
10. The Bank shall attempt to collect cheques and other instruments promptly. However, in pursuant of
the above, liability for any loss, whether direct or consequential, shall not be borne by the Bank
(includes without limitation, loss of profit, interest or damage suffered by any party, due to
AOF Terms & Conditions for UBL Smart Digital Account – Asaan
 delay/circumstances beyond control of the branch/Bank).
11. No profit or interest is paid on current accounts whether in respect of Local or Foreign currency.
12. No overdraft facility is allowed unless the overdraft limit is approved to customer as per Bank policy.
13. Any sum to be deposited in the account should be accompanied by duly filled deposit slip showing the
name and number of the account to be credited and depositor’s signature. Such deposits must be
entered at cash counter only.
14. The Bank may accept for collection cheques and other instruments payable to the account
holder/depositor himself at his sole risk. All cheques and other instruments should be crossed before
they are deposited for crediting in the account.
15. Un-cleared instruments and conditional credits in the account shall not be drawn against even if such
instruments are credited. The Bank shall have at all times the right to debit the account
holder/depositor account, if these are not realized, without prior notice to account holder
/depositor.
16. In the event of any instrument deposited, being returned for any reason whatsoever or being returned
at any time, although previously advised as paid, the account holder will refund the proceeds of the
said instrument and indemnify the Bank against all losses and cost arising there from and authorize
the Bank to debit such amount and expenses to any account which the account holder may have with
the Bank.
17. The Bank will take due care to see that the credit and debit entries are correctly recorded in the
account of the account holder/depositor but in case of any error, the Bank shall be within its right at
all time to make the correct adjusting entries, recover any amount due from the account
holder/depositor without prior notice and inform the customer subsequently. The Bank shall not be
liable for any damages losses etc., and consequent upon such error/adjustments.
18. In case a deposit matures on a public or Bank holiday, then the Bank shall pay the deposit and/or the
interest/ return/profit on the next working day when the Bank is open for Banking business.
19. Cheques may only be drawn on printed cheques supplied by the Bank. The Bank reserves at all times
the right to refuse payment of cheques drawn otherwise.
20. Cheques should be signed by the Account holder/depositor as per specimen signature supplied to
the Bank and any alteration(s) thereon must be authenticated by drawer's full signature.
21. While complying any instructions of the account holder/depositor, the Bank shall only rely on the
signature as provided / inscribed by the account holder/depositor on the Specimen Signature Card at
the time of opening of the Bank account.
22. Post-dated, stale and defective cheques shall not be paid by the Bank.
23. In case of the Bank receiving official notice or as and when become aware of it from any other reliable
source, regarding demise of, or bankruptcy of the account holder/depositor, the Bank will stop
operations immediately in the account and will not be obliged to allow any operation or withdrawal
except on production of a Succession Certificate or other Court orders, from a Court of competent
jurisdiction.
24. In case of operating instruction either or survivor, in the event of the death of either of account
holder(s)/depositor(s), the credit balance in the account will be payable to the surviving account
holder(s)/depositor(s).
25. Current/ Saving account that remains inoperative for one year will be classified as dormant/ inactive.
Credit transactions will be allowed in such accounts. The bank will disallow debit transaction (s) in the
customer account while the account remains dormant / inactive. However, debits under the recovery
of loans and markup etc. any permissible Bank charges, Government duties or levies and instruction
issued under any Law or from the Court will not be subject to debit or Withdrawal restrictions.
26. Any change of address / contact / mobile numbers / signatures can be requested during the period of
AOF Terms & Conditions for UBL Smart Digital Account – Asaan
 dormancy of account but will not change the status of dormant/inactive/blocked account, the account
holder must be present in the branch at the time of giving request in writing to their concerned branch
for change of status and shall hold original CNIC/SNIC or Passport of Pakistani Origin card or National
Identity Card for Overseas Pakistani (NICOP) and submit a photocopy of the same to their concerned
branch for the record keeping. After verification the account will be activated and customer has to do
a debit transaction.
27. If a deposit/ instrument remains inoperative for a period of ten years then it will become unclaimed deposit and
will be surrendered to SBP as per the provisions of Banking Companies Ordinance.
28. Periodic statement of account shall be issued by the Bank to the concerned account holder/depositor
as per frequency stipulated by customer/SBP. Any discrepancy in the statement of account should be
promptly brought to the notice of the Bank in writing within forty-five (45) days from the date of issue,
failing which the statement of account shall be deemed to be final and conclusive, for all purposes
whatsoever. In the case of any error, the Bank reserves its rights, at all time to make adjusting entries
to rectify the error without notice, and recover any amount wrongly paid or credited to any person
together with any accrued interest/profit. However, the Bank shall not be liable for any loss or damage
due to such error(s) or any consequential loss arising there from to any party.
29. No account holder/ depositor may annotate or delete any entries in the statement of account. Any
discrepancy found should at once be brought into the notice of the Bank as per clause no. 31.
30. Apart from free mandatory provision of statement of account (SOA), SOA may be provided by the Bank,
subject to charge as is applicable under its Schedule of Bank Charges, upon receipt of written request
by the customer / account holder only.
31. Account may be transferred from one branch to another branch, free of charge without affecting the
profit accruing positions of the amount as the concerning accumulated products of credit balances in
such accounts for unaccounted period would also be transferred to the receiving branch along with
the credit balance on the date of transfer. The Bank may at any time, change the location of any of its
branch and inform the account holders accordingly.
32. The Bank in its sole discretion may close those accounts which show nil balance at the time of half yearly
closings. Besides this, the Bank reserves the rights to close without prior notice, any account which in its
opinion is not satisfactorily operated, or for any other reason whatsoever, it shall not be incumbent on
the Bank to disclose to the account holder/depositor the reason for doing so.
33. The Bank shall have discharged its liability with respect to an account so closed by mailing to the
account holder/depositor at his/her last known address as per the Banks record, a Bank draft in the
currency of such account, payable to the order of the account holder/depositor in the amount of then
credit balance of such account less deduction(s) in respect of the amount of any claim that the Bank
may have on such funds constituting the credit balance.
34. Zakat, wherever applicable, shall be deducted on valuation date from applicable accounts having
balance in excess of the exempted limit as declared for that particular Zakat year.
35. It is the responsibility of the account holder to inform their branch prior to going abroad for any
purpose viz., employment, study, business tour, or pleasure trip etc. The account holder should also
inform their branch upon return. On receipt of such information the Account shall be classified as a
non-resident account and all deposits and withdrawals will be subject to applicable laws, rules and
regulations as amended from time to time with regard to non-resident accounts. “Non-resident”
accounts shall be treated as “Resident” on account holder's permanent return or his temporary visit
to Pakistan.
36. All applicable Government taxes and levies shall be recovered as per laws and related directives / circulars etc. in
force.
37. The account holder/depositor shall not have any recourse against the Head Office or any branch of
AOF Terms & Conditions for UBL Smart Digital Account – Asaan
 the Bank outside Pakistan in respect of the payment of any deposits, account balances or
interest/profit thereon maintained or/and accruing with the Bank in Pakistan. Any such rights of
recourse are expressly waived.
38. The Bank would be within its right to make investment of credit balance deposits in any manner on its
sole discretion and to make use of funds to the best of its judgment in the banking business.
39. The account holders/depositors undertake to reimburse the Bank with any claim in respect of
losses/charges on the basis of half yearly/yearly closing of the Bank's books of account. The Bank would
be within its rights to debit their accounts for the amount(s) of such claims/charges in settlement of
business accounts of the Bank.
40. The Bank may from time to time and at any time revise, amend, delete or supplement any of these
terms and conditions, whether in whole or part including without limitations the charges leviable in
respect to its services. Such charges shall be effective from the date specified by the Bank for such
modification. These amendments/ alterations shall be notified to the account holder/depositor
and/or displayed at the Bank's premises from time to time and shall be binding on the account
holder/depositor. The Bank reserves the right at any time and without notice to impose charges for
the use of its services at any point in time.
41. The Bank reserves the right without prior notice to the account holder/depositor, to debit the account
for any expenses, fees, commission, markup/interest, Zakat, withholding tax, stamp duty, tax, duty or
any other cost, charges or expenses arising out of any transact on or operation of the account or term
deposit with the Bank as may be payable to the Bank and/or Local or Provincial or Federal Government
as levied from time to time.
42. In case of a default pertaining to any banking facility provided to the account holder(s)/customer(s),
the account holder(s)/customer(s) agrees and acknowledges that the Bank shall have a right to block
all debit transactions on such account of the account holder(s)/customer(s), irrespective of the
nature of the account (either single or joint or to be operated by either or survivor).
43. Moreover, the Bank shall also have a right to debit any account of the account holder(s)/customer(s)
maintained with the Bank to adjust any and all of the outstanding liabilities of the
accountholder(s)/customer(s).
44. The Bank is subject to all applicable circulars, orders, directives, rules, regulations, laws, decrees and
restrictions issued by competent Government and other regulatory authorities in Pakistan and the
liability of the Bank for payment is governed by applicable laws and regulation in force in Pakistan at
the relevant time. Repayment of any deposit account, balances, or interest/profit thereon s subject to
any acts of the Government of Pakistan or the State Bank of Pakistan or any competent Governmental
and other regulatory authority in Pakistan.
45. All account holders/depositors will be charged Fee/commission etc. as per prevalent Schedule of Bank
Charges which is amendable as per Bank's procedure.
46. The Bank for the benefit of its Debit Cardholders, will provide free of charge POS transaction alerts;
however it is the account holders responsibility to provide / register their valid mobile number at the
time of account opening. In case of any change in the mobile number, it will be the account holder’s
responsibility to update the mobile number with the Bank. In case of any fraudulent or unauthorized
act v ty on the account holders Debit card, where the free POS transaction alerts were not received by
the customer due to a change in mobile number which was not updated / communicated to the Bank,
the Bank will not be held responsible or liable to provide any claim against such transactions.
47. Customer information form is an integral part of the Account Opening Form.
48. I/We acknowledge and declare under the penalties of perjury that the information provided above is
correct and true and complete to the best of my/our knowledge and belief. I/We agree to provide
under the penalties of perjury support ng evidence and provide updates within 30 days in case any of
AOF Terms & Conditions for UBL Smart Digital Account – Asaan
 the aforementioned information changes.
49. I/We the undersigned expressly and unconditionally allow United Bank Limited("Bank") to give the
necessary information as deemed fit to any regulatory authority allowed access to such information
under Pakistan statutes, rules, regulations or any other applicable law and/or (if applicable due to
my/our nationality/citizenship, residential status/contact details or any other information that is
related to US), to the US Treasury Internal Revenue Services of the United States of America (or its
representatives or agents), and do hereby consent, agree and confirm that the Bank shall have the
right to disclose my/our personal information with respect to any of my/our accounts with the Bank
directly or indirectly to the U.S Treasury Internal Revenue Services of the United States of America (or
its representatives or agents) when requested and as deemed necessary by the Bank, of whatsoever
nature.
50. Further, I/We authorize the Bank to disclose and share information / data about my account /
facilities to /with any other credit bureau, agent, bank, financial institution or company as the Bank
considers appropriate from time to time. I declare and confirm that all information stated herein and
in other documents provided to the Bank by me is true and accurate in all respects.
51. The Customer acknowledges and accepts that the Bank reserves the right to close or suspend
operation of, without prior notice, any account for which required document/information is not
submitted within stipulated time or in circumstances where the Bank is not able to verify and/or
confirm the documentation and/or information submitted by the Customer.
52. Any existing customer, who desires to convert his /her account from existing type of account to another
type, can do so by giving a written request to the branch. Conversion will only be done for the same
category of account i.e. from Savings to Savings and from Current to Current.
53. Conversion from Saving to Current and vice versa is not allowed. For this, customers will have to open a new
account.

Important Information for Self-Certification applicable to tax requirement.

54. The account holder acknowledges that the information given to the Bank in connection with this
application and any related reportable account(s) may be provided, directly or indirectly, to any
relevant tax authority, including the tax authority of the country in which this account(s) is / are
maintained and/or country where the Account Holder may be a tax resident pursuant to regulatory
directives.
55. I/We certify that I/We am/are the Account Holder (or am authorized to sign for the Account Holder)
of all the account(s) to which this form relates.
56. The account holder will notify the Bank and submit a suitably updated form, additional document(s)
“if required” within 30 days within 30 days of any change in circumstances which affects the account
holder tax residence status or where any information contained herein becomes incorrect.
57. In the event of any inconsistency conflict or ambiguity between the original English Terms and
Conditions and its Urdu Translation, the provisions of English version shall prevail.

Apart from the above, the following product specific terms & conditions also apply
Product Specific Terms & Conditions (Key Facts)

UBL Smart Digital Account - Asaan:

58. Only one account (single or joint) per CNIC shall be allowed to be opened for UBL Digital Smart Account - Asaan
59. No commercial remittances shall be allowed in the account.
60. UBL Digital Smart Account - Asaan is non-remunerative in nature.
AOF Terms & Conditions for UBL Smart Digital Account – Asaan
 61. UBL Digital Smart Account - Asaan is exempted from Minimum Balance and Initial Deposit. All other Bank charges
are applicable as per prevailing Schedule of Bank Charges.
62. This account is restricted for Outward remittances however; Inward remittances are allowed.
63. UBL Digital Smart Account - Asaan is subject to following transactional limits (caps) including term deposit, if any
as under:
Category Total Credit Balance Total Debit per
Limit Month

UBL SMART DIGITAL Rs. 1,000,000 Rs. 1,000,000

ACCOUNT - ASAAN

UBL Visa Debit Card & UBL Debit MasterCard

64. Annual / Issuance charges on all Debit cards will be governed as per prevailing Schedule of
charges. These cards will be issued on checking account and will be governed by the terms and
conditions which will be sent along with the welcome pack.

UBL E-Statement:

65. In case the account holder, at his/her request, is registered for e-statement, the bank shall
discontinue sending the mandatory statement of account via post/courier and provide the Free
UBL e-statement facility as per the frequency indicated.
66. The Bank does not guarantee that the integrity of the e-mail has been maintained or that
communication will be free of viruses, interceptions or interference. Although, the Bank will
take reasonable precautions to ensure that no viruses will be present in the e-mail, the Bank
cannot accept the responsibility for any loss or damage arising from the use of the e-mail or
attachments.

ATM Withdrawal Insurance (Free Coverage):

67. The ATM Cash withdrawal Coverage is a plan of UIC (United Insurance Company), UBL is only
providing premium on behalf of the UBL Card Members. UBL shall not be liable to compensate
any loss suffered by the UBL Card member due to delay in processing or settling the insurance
claim or refund thereof.
68. UBL will not be responsible in any manner if claim is rejected or entertained. The Bank does not
offer insurance advice, underwrite or issue insurance policies. Claim settlement will be done by
the UIC directly.
69. Strike, riots, civil commotion and terrorism are excluded from the coverage. Cash withdrawal
made by any other person other than UBL Card member is excluded.
70. All the Terms & Conditions / Exclusions are governed by the Master Policy submitted to UBL by UIC.
71. Claim can only be processed, if cash withdrawal transaction is performed within Pakistan.

Using ATM services via biometric verification:

72. Customer shall place their right thumb on the biometric verification device of ATMs to verify
their identity using NADRA’s Biometric Verification service.
73. During the biometric verification process the customer shall not leave the ATM, till such time as their
identity is verified by the ATM and thereafter may carry out their desired transaction or cancel the
session.
74. It is the responsibility of the customer to ensure that the session has ended or has been de-activated
AOF Terms & Conditions for UBL Smart Digital Account – Asaan
 prior to leaving the ATM premises.
75. The Bank shall not be responsible for any misuse, fraud, theft or unauthorized transactions resulting
from the customer abandoning the session prior to his identity being verified by the ATM or failure on
the part of the customer to end or de-activate the session prior to leaving the ATM premises.

Digital channels/App section:

76. The Customer irrevocably unconditionally undertakes to ensure that the password is kept confidential;
and to not let any unauthorized person have access to the Internet while the Customer is accessing
the Digital Channels/App.
77. The Customer shall not disclose their Digital Channels/App or any other password/passkey/PIN to
any person whether inadvertently, voluntarily, accidentally or by mistake. If the Customer forgets the
Digital Channels/App password, he/she may request for the issuance of a new password through
UBL’s website/mobile app.
78. The Customer agrees and acknowledges that UBL shall in no way be held responsible or liable if the
Customer incurs a n y loss and/or damages as a result of information being disclosed by the Customer
regarding his Account(s) or in carrying out the instruction of the Customer pursuant to the access of
the Digital Channels/App and the Customer shall fully indemnify and hold UBL harmless in respect of
the same.
79. The Customer shall take all necessary precautions to prevent unauthorized and illegal use of Digital
Channels/App and unauthorized access to the Accounts provided by Digital Channels/App.

UBL Contact Center:

80. Please note that the phone number mentioned in the CIF section "Contact Details" is considered your
register number and in absence of IandIine/ cell number you may not be benefiting from the various
contact center services. The customer acknowledges that the Phone Banking services provided by the
bank as its discretion, involves inherent risks, including but not limited to risk associated with frauds
and unintended/ erroneous instructions which the bank cannot eliminate. The customers understand
s and accepts any and all such risks associated with Phone banking. The customer agrees that the bank
may record the conversations its employees have with him / her. The Bank may perform this activity
to ensure accuracy of instructions and quality of services and to ensure that customer's instructions
are followed as requested. If customer needs any assistance or wants to communicate with the bank
he/ she can do so by following means:

a) Call us at UBL Contact Center 111-825-888 (UAN)

b) Send Written request at Contact Center & Customer Care,1st Floor, UBL Warehouse Building, Mai Kolachi
Road, Karachi Pakistan.
c) Fax us at Customer Services: (021)99217448
d) Email at care@ubI.com.pk

Telephonic PIN (T-PIN):

81. T-PIN is a customer selected 4-digit code (any random numbers) that authorizes customers to avail
Contact Center services. Customer can generate or re-set his / her T-pin through Contact Center.
82. The Bank shall not be liable for any loss, damage of expense incurred by the Customer howsoever
caused if the T- PIN is shared by the customer with any other person whether voluntarily or accidently.
83. The Customer shall be under an absolute duty to maintain the secrecy of the T- PIN and to notify the
Bank immediately if the T-PIN is lost or may become known to any other person.
AOF Terms & Conditions for UBL Smart Digital Account – Asaan
 84. Upon receipt by the Bank of such notification, the Bank shall be entitled to suspend and/or
terminate Phone Banking Services and/or to cancel the PIN. The Customer may be required to set
up a fresh PIN at the Bank’s discretion.
85. The customer shall be liable for all Transactions effected until the T-PIN has actually been cancelled by the Bank.
86. In case T-Pin is selected, our representative will contact you.
Acceptance of Terms and Conditions:

87. The customer acknowledges that entering the One-Time-Password (OTP), providing fingerprint
biometric and/or signing the Specimen Signature card, shall constitute the customer's agreement and
acceptance of these terms and conditions and AOF.
88. The Customer irrevocably unconditionally undertakes to ensure that the password is kept
confidential; and to not let any unauthorized person have access to the Internet while the Customer
is accessing the Digital Channels/App.
89. The Customer shall not disclose their Digital Channels/App or any other password/passkey/PIN to
any person whether inadvertently, voluntarily, accidentally or by mistake. If the Customer forgets the
Digital Channels/App password, he/she may request for the issuance of a new password through
UBL’s website/mobile app.
90. The Customer agrees and acknowledges that UBL shall in no way be held responsible or liable if the
Customer incurs any loss and/or damages as a result of information being disclosed by the Customer
regarding his Account(s) or in carrying out the instruction of the Customer pursuant to the access of the
Digital Channels/App and the Customer shall fully indemnify and hold UBL harmless in respect of the
same.
91. The Customer shall take all necessary precautions to prevent unauthorized and illegal use of Digital
Channels/App and unauthorized access to the Accounts provided by Digital Channels/App.
92. I understand that the information supplied by me is covered by the full provisions of the terms and
conditions governing the Account Holder's relationship with UBL setting out how UBL may use and
share the information supplied by me. I acknowledge that the information contained in this form and
information regarding the Account Holder and any Reportable Account(s) may be provided to the tax
authorities of the country in which this account(s) is/are maintained and exchanged with tax authorities
of another country or countries in which the Account Holder may be tax resident pursuant to
intergovernmental agreements to exchange financial account information.
93. I certify that I am the Account Holder (or am authorized to sign for the Account Holder) of all the
account(s) to which this form relates.
94. I declare that I have neither asked for, nor received, any advice from UBL in determining my
classification as a Reportable Person or otherwise.
95. I declare all statements made in this declaration are, to the best of my knowledge and belief, correct and
complete.
96. I undertake to advise UBL within 30 days of any change in circumstances which affects the tax
residency status of the individual identified in the Individual Tax Residency section of this form or
causes the information contained herein to become incorrect, and to provide UBL with a suitably
updated self-certification and Declaration within 90 days of such change.
97. To open a self-serve digital account, UBL will authenticate the mobile number provided with CNIC to
proceed further for account opening. In case the two don’t match, the bank reserves the rights to
hold off/cancel account opening unless the defect is remedied to the satisfaction of the bank.
98. I hereby agree to be bound by the above stated information and that it is true and correct to the best
of my knowledge, I further state that I have no other way of documenting my income. I
understand/accept that this information is to be used to open a Digital Account with United Bank

AOF Terms & Conditions for UBL Smart Digital Account – Asaan
 Limited and hold/shall hold no objection in case the information provided above becomes a part of
the UBL record for future reference. I further accept any liability that may arise in case the above
stated information is found to be untrue.
99. I understand that the bank may use my submissions for processing of my account opening request
for due diligence and supervisory functions.
100. I agree and acknowledge that the Bank reserves the right to disclose /share information with third
parties as may be deemed relevant by the Bank including but not limited to the other financial
institution, credit bureaus, service providers, affiliated, court of competent jurisdiction, government
body, agency, regulator, and the State Bank of Pakistan or such other third parties as may be required
under applicable laws.

At UBL, we are committed to protecting the privacy and confidentiality of our customers'
information. We adhere to strict security protocols and industry standards to ensure your personal
and financial data remains secure and confidential

I acknowledge having read, understood these terms & conditions and unconditionally agree with all the
indemnities and undertakings contained hereinabove. That any provisions of these terms and conditions which
was not clear or understood by me has been explained to my satisfaction by an employee of the Bank. I submit
that all the information provided, by me, is correct, true and accurate. I hereby covenant and agree to observe
and be bound by these terms and conditions and any changes, supplements or modifications hereto that may
be made by the Bank from time to time. I confirm the Bank having communicated this account opening form
along with the terms and conditions to me electronically either through email or the UBL’s Net Banking App.

AOF Terms & Conditions for UBL Smart Digital Account – Asaan
 Terms and Conditions

For the purpose of these Terms and Conditions, the word "Bank" shall refer to United Bank Limited, Its successors-in-
interest and assigns.

1. Any person(s) opening or operating an account with the Bank will be deemed to have read, understood and
accepted the Terms of Account and the applicable Schedule of Bank Charges issued and amended from time to
time by the Bank.
2. Interpretation of Terms and Conditions mentioned in the account opening form by the Bank will be considered
final and binding. However, in case of any dispute, the matter should be referred to SBP and the decision of SBP will
be final and binding in that case.
3. Not more than one account of each category, i.e. local currency and foreign currency account may be opened in
any one name, in one and the same branch except joint accounts with any other individual(s) and the account in
the name of minor children in the capacity of Guardian.
4. Proper identification in the form of Computerized National Identity Card/SNIC/Passport/Alien Registration
Card/NICOP/POC will be required before the Bank opens any account in its sole discretion, which will be
independently verified by the Bank. Any non-verification or if something is found wrong/mismatched, Bank has
the right to stop the transaction till clearance of ambiguity or close the account. Each account shall possess a
distinctive number, which shall be quoted in all correspondence with the Bank in relation to the account.
5. Opening of accounts / relationships on the basis of expired CNICs will not be allowed except in cases where NADRA
allows exemption from renewal of expired CNICs or as per SBP directives.
6. Any change in the address, or contact / mobile number or constitution of the account holder/depositor should be
immediately communicated in writing to the Bank. The post office and other agents for delivery shall be considered
agents of the account holder(s)/depositor(s) for delivery of letters, remittances etc., and no responsibility shall be
accepted by the Bank for delay, non-delivery, etc.
7. The account holder(s)/customer(s) understands that the Bank may outsource certain of its functions/tasks
including but not limited to dispatch of statement of accounts and other tasks as mentioned at clause 6 above, to
any agent(s}, contractor(s) or third party service provider(s) as the Bank may deem appropriate. The account
holder(s)/customer(s) hereby authorizes the Bank to share data/information relating to his/her/its account(s) with
such agent(s}, contractor(s) or third party service provider(s) as may be required to give effect to the aforesaid
outsourcing arrangement. While the Bank will put in place all necessary safeguards to protect the integrity and
confidentiality of the customer(s)/account holder(s) data/ information, the account holder(s)/customer(s) agrees
to indemnify the Bank against any losses or damages that may be incurred beyond reasonable care of the Bank to
ensure integrity and confidentiality of the account holder(s)/customer(s) data/ information.
8. To safeguard Bank's interest, the Bank may at its discretion and for any other purpose as per the law of the land
in force, debit collection or share any information, details or the data relating to the customer's transactions with
any competent authority or agency.
9. The Bank in pursuit to comply with laws & regulations may intercept & investigate any payment messages and
other information or communications sent to or by the account holder or on the account holder's behalf via other
Bank. This process may involve making future enquiries.
10. The Bank shall attempt to collect cheques and other instruments promptly. However, in pursuant of the above,
liability for any loss, whether direct or consequential, shall not be borne by the Bank (includes without limitation,
loss of profit or damage suffered by any party, due to delay / circumstances beyond control of the branch/Bank).
11. Profit on accounts closed will be paid based on latest declared rates available at respective month.
12. No overdraft facility is allowed.
13. Any sum to be deposited in an account should be accompanied by deposit slip showing the name and number of
the account to be credited and depositor's signature. Such deposits must be entered at cash counters only.
14. The Bank may accept for collection of cheques and other instruments payable to the account holder/depositor
himself at his sole risk. All cheques and other instruments should be crossed before they are deposited for crediting
in the account.
15. Un-cleared instruments and conditional credits in the account shall not be drawn against even if such instruments
are credited. The Bank shall have at all times the right to debit the account holder/depositor account, if these are
not realized, without prior notice to account holder /depositor.
16. In the event of any instrument deposited, being returned for any reason whatsoever or being returned at any time,
although previously advised as paid, the account holder will refund the proceeds of the said instrument and
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 indemnify the Bank against all losses and cost arising there from and authorize the Bank to debit such amount and
expenses to any account which the account holder may have with the Bank.
17. The Bank will take due care to see that the credit and debit entries are correctly recorded in the account of the
account holder/depositor but in case of any error, the Bank shall be within its right at all time to make the correct
adjusting entries, recover any amount due from the account holder/depositor without prior notice and inform the
customer subsequently. The Bank shall not be liable for any damages / losses etc., and consequent upon such
error/adjustments.
18. In case a deposit matures on a public or Bank holiday, then the Bank shall pay the deposit and/or the
return/profit on the next working day when the Bank is open for Banking business.
19. Cheques may only be drawn on printed cheques supplied by the Bank. The Bank reserves at all times the right
to refuse payment of cheques drawn otherwise.
20. While complying any instructions of the account holder/depositor, the Bank shall only rely on the signature as
provided / inscribed by the account holder/depositor on the Specimen Signature Card at the time of opening
ofthe Bank account.
21. Post-dated, stale and defective cheques shall not be paid by the Bank.
22. In case of the Bank receiving official notice or as and when become aware of it from any other reliable source,
regarding demise of, or bankruptcy of the account holder/depositor, the Bank will stop operations immediately in
the account and will not be obliged to allow any operation or withdrawal except on production of a Succession
Certificate or other Court orders, from a Court of competent jurisdiction.
23. In case of operating instruction either or survivor, in the event of the death of either of account
holder(s)/depositor(s), the credit balance in the account will be payable to the surviving account
holder(s)/depositor(s).
24. Current/Saving accounts that remain inoperative for one year will be classified as dormant/inactive. Credit
Transactions will be allowed in such accounts. The bank will disallow debit transaction in the customer account
while the account remains dormant / inactive. However, Debits under the recovery of financing and return/profit
etc. any permissible Bank charges, Government duties or levies and instructions issued under any Law or from the
Court will not be subject to Debit or withdrawal restriction.
25. Any change of address / contact / mobile numbers / signatures can be requested during the period of dormancy
of account but will not change the status of dormant/inactive/blocked account, the account holder must be present
in the branch at the time of giving request in writing to their concerned branch for change of status and shall hold
original CNIC/SNIC or Passport of Pakistani Origin or National Identity Card for Overseas Pakistani (NICOP) and
submit a photocopy of the same to their concerned branch for the record keeping. After verification the account
will be activated and customer has to do a debit transaction.
26. If a deposit/ instrument remains inoperative for a period of ten years then it will become unclaimed deposit
and will be surrendered to SBP as per the provisions of Banking Companies Ordinance.
27. Periodic statement of account shall be issued by the Bank to the concerned account holder/depositor as per
frequency stipulated by customer/SBP. Any discrepancy in the statement of account should be promptly brought
to the notice of the Bank in writing within forty five (45) days from the date of issue, failing which the statement
of account shall be deemed to be final and conclusive, for all purposes whatsoever. In the case of any error, the
Bank reserves its rights, at all time to make adjusting entries to rectify the error without notice, and recover any
amount wrongly paid or credited to any person together with any accrued return/profit/loss. However, the Bank
shall not be liable for any loss or damage due to such error(s) or any consequential loss arising there from to any
party.
28. No account holder/ depositor may annotate or delete any entries in the statement of account. Any discrepancy
found should at once be brought into the notice of the Bank as per clause no. 29.
29. Apart from free mandatory provision of statement of account (SOA), SOA may be provided by the Bank, subject
to charge as is applicable under its Schedule of Bank Charges, upon receipt of written request by the customer /
account holder only.
30. Account may be transferred from one branch to another branch, free of charge without affecting the profit accruing
positions of the amount as the concerning accumulated products of credit balances in such accounts for
unaccounted period would also be transferred to the receiving branch along with the credit balance on the date
of transfer. The Bank may at any time, change the location of any of its branch and inform the account holders
accordingly.
31. The Bank in its sole discretion may close those accounts which show nil balance at the time of half yearly closings.
Besides this, the Bank reserves the rights to close without prior notice, any account which in its opinion is not
satisfactorily operated, or for any other reason whatsoever, it shall not be incumbent on the Bank to disclose to
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 the account holder/depositor the reason for doing so.
32. The Bank shall have discharged its liability with respect to an account so closed by mailing to the account
holder/depositor at his/her last known address as per the Banks record, a Bank draft in the currency of such
account, payable to the order of the account holder/depositor in the amount of then credit balance of such account
less deduction(s) in respect of the amount of any claim that the Bank may have on such funds constituting the
credit balance.
33. Zakat, wherever applicable, shall be deducted on valuation date from applicable accounts having balance in excess
of the exempted limit as declared for that particular Zakat year.
34. Declaration on prescribed Performa for exemption of deduction of Zakat will be registered with the Bank at least
one month prior to the valuation date or as per the Zakat Rules applicable from time to time, if not provided at
the time of account opening. Zakat will be deducted as per Zakat and Usher Ordinance 1980.
35. It is the responsibility of the account holder to inform their branch prior to going abroad for any purpose viz.,
employment, study, business tour, or pleasure trip etc. The account holder should also inform their branch upon
return. On receipt of such information the Account shall be classified as a non-resident account and all deposits
and withdrawals will be subject to applicable laws, rules and regulations as amended from time to time with regard
to non-resident accounts. "Non-resident" accounts shall be treated as "Resident" on account holder's permanent
return or his temporary visit to Pakistan.
36. All applicable Government taxes and levies shall be recovered as per laws and related directives / circulars etc. in
force.
37. The account holder/depositor shall not have any recourse against the Head Office or any branch of the Bank outside
Pakistan in respect of the payment of any deposits, account balances or return/profit thereon maintained or/and
accruing with the Bank in Pakistan. Any such rights of recourse are expressly waived.
38. It is the Bank's responsibility to make investment of credit balance deposits in only Shariah Compliant manner, on
its sole discretion and to make use of funds to the best of its judgement in the banking business under the Shariah
compliant procedures.
39. All deposits shall be invested by the Bank strictly in accordance with principles of Islamic Shariah as approved by
its Shariah Board.
40. The Depositors will not participate in management or in decision-making concerning investment of funds.
41. The account holders/depositors undertake to reimburse the Bank with any claim in respect of losses/charges on
the basis of half yearly/yearly closing of the Bank's books of account. The Bank would be within its rights to debit
their accounts for the amount(s) of such claims/charges in settlement of business accounts of the Bank.
42. The Bank may from time to time and at any time revise, amend, delete or supplement any of these terms and
conditions, whether in whole or part including without limitations of charges leviable in respect to its services.
Such charges shall be effective from the date specified by the Bank for such modification. These amendments/
alterations shall be notified to the account holder/depositor and/or displayed at the Bank's premises from time
to time and shall be binding on the account holder/depositor. The Bank reserves the right at any time and without
notice to impose charges for the use of its services at any point in time.
43. The Bank reserves the right without prior notice to the account holder/depositor, to debit the account for any
expenses, fees, commission, return/profit, Zakat, withholding tax, stamp duty, tax, duty or any other cost, charges
or expenses arising out of any transaction or operation of the account or term deposit with the Bank as may be
payable to the Bank and/or Local or Provincial or Federal Government as levied from time to time.
44. In case of a default pertaining to any banking facility provided to the account holder(s)/customer(s), the account
holder(s)/customer(s) agrees and acknowledges that the Bank shall have a right to block all debit transactions on
such account of the account holder(s)/customer(s), irrespective of the nature of the account (either single or joint
or to be operated by either or survivor).
45. Moreover, the Bank shall also have a right to debit any account of the account holder(s)/customer(s) maintained
with the Bank to adjust any and all of the outstanding liabilities of the account holder(s)/customer(s).
46. The Bank is subject to all applicable circulars, orders, directives, rules, regulations, laws, decrees and restrictions
issued by competent Government and other regulatory authorities in Pakistan and the liability of the Bank for
payment is governed by applicable laws and regulation in force in Pakistan at the relevant time. Repayment of any
deposit account, balances, or return/profit thereon is subject to any acts of the Government of Pakistan or the
State Bank of Pakistan or any competent Governmental and other regulatory authority in Pakistan.
47. All account holders/depositors will be charged Fee/commission etc. as per prevalent Schedule of Bank Charges
which is amendable as per Bank's procedure.
48. The Bank for the benefit of its Debit Cardholders, will provide free of charge POS transaction alerts; however it is
the account holders responsibility to provide / register their valid mobile number at the time of account opening.
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 In case of any change in the mobile number, it will be the account holders responsibility to update the mobile
number with the Bank. In case of any fraudulent or unauthorized activity on the account holders Debit card, where
the free POS transaction alerts were not received by the customer due to a change in mobile number which was
not updated / communicated to the Bank, the Bank will not be held responsible or liable to provide any claim
against such transactions.
49. Customer information form is an integral part of the Account Opening Form.
50. Opening of Photo accounts is subject to provision of proper identification duly supported by two attested passport
size photographs besides taking customer's thumb impression on the SS card. Photo account cannot be operated
unless the customer comes to the Bank and puts his/her thumb impression on the cheque in the presence of the
Bank officer.
51. Account holders may withdraw part or all of their balances at any time they so desire.
52. All Government taxes and levies for services offered, whether free or charged as per Schedule of Charges will be
recovered from the depositor.
53. I/We acknowledge and declare that the information provided above is correct, true and complete to the best of
my/our knowledge and belief. I/We agree to provide supporting evidence and provide updates within 30 days in
case any of the aforementioned information changes.
54. I/We the undersigned expressly and unconditionally allow United Bank Limited("Bank") to give the necessary
information as deemed fit to any regulatory authority allowed access to such information under Pakistan statutes,
rules, regulations or any other applicable law and/or (if applicable due to my/our nationality/citizenship, residential
status/contact details or any other information that is related to US), to the US Treasury Internal Revenue Services
of the United States of America (or its representatives or agents), and do hereby consent, agree and confirm that
the Bank shall have the right to disclose my/our personal information with respect to any of my/our accounts with
the Bank directly or indirectly to the U.S Treasury Internal Revenue Services of the United States of America (or its
representatives or agents) when requested and as deemed necessary by the Bank, of whatsoever nature.
55. Further, I/We authorize the Bank to disclose and share information / data about my account / facilities to /with
any other credit bureau, agent, bank, financial institution or company as the Bank considers deemed appropriate
from time to time. I declare and confirm that all information stated herein and in other documents provided to
the Bank by me is true and accurate in all respects.
56. The Customer acknowledges and accepts that the Bank reserves the right to close or suspend operation of,
without prior notice, any account for which required document/information is not submitted within stipulated
time or in circumstances where the Bank is not able to verify and/or confirm the documentation and/or
information submitted by the Customer.
57. Any existing customer, who desires to convert his /her account from existing type of account to another type, can do so
giving a written request to the branch. This is with the exception of conversion from Islamic Products to Conventiona
Products.
58. I hereby understand and agree that conversion of my account will be based on available balance (plus accrued profit in c
of saving account) at the time of conversion. I further agree that in case of saving account, accrued profit will be
considered
as full and final settlement of profit.
59. The customer understands and agrees that UBL is entitled to create their Raast ID when making their first transaction.

Important Information for Self Certification applicable to tax requirement:

60. The account holder acknowledges that the information given to the Bank in connection with this application and
any related reportable account(s) may be provided, directly or indirectly, to any relevant tax authority, including
the tax authority of the country in which this account(s) is / are maintained and/or country where the Account
Holder may be a tax resident pursuant to regulatory directives.
61. I/We certify that I am/We are the Account Holder (or am authorized to sign for the Account Holder) of all the
account(s) to which this form relates.
62. The account holder will notify the Bank and submit a suitably updated form, additional document(s) '1f required"
within 30 days of any change in circumstances which affects the account holder tax residence status or where any
information contained herein becomes incorrect.
63. In the event of any inconsistency conflict or ambiguity between the original English Terms and Conditions and its
Urdu Translation, the provisions of English version shall prevail.

Apart from the above, the following product specific terms & conditions
will apply: Product Specific Terms & Condition (Key Facts)
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UBL Ameen Smart Digital Account - Asaan:

64. Only resident Pakistani’s are allowed to open and operate UBL Ameen Digital Smart Account - Asaan. There
is no initial deposit requirement.
65. Only one Account (single or joint) per CNIC shall be allowed to be opened.
66. UBL Ameen Digital Smart Account - Asaan is subject to following transactional limits (caps) including term deposit, if
any as under:

Total Credit Balance Limit Total Debit (Per Month)

PKR 1,000,000 PKR 1,000,000

67. All Bank charges are applicable as per prevailing Ameen Schedule of Bank Charges.
68. This account is restricted for cross border (outward remittance) transactions.
69. In case if customer fails to biometrically verify his/her account within 60 days, the account will not be made.
70. The account shall not be used for commercial remittances.
71. The account shall not be used by the customer for shariah non-compliant service/products/ activities.
72. UBL Ameen Digital Smart Account - Asaan is a Mudarabah based product that offers Shariah Compliant profit to
its depositors. This account operates as a single-tiered, current remunerative account, adhering strictly to Islamic
financial principles.
73. The profit payable on UBL Ameen Digital Smart Account - Asaan will be calculated, in accordance with the
prevailing guidelines, on daily average balance and payment of profit will be on monthly basis.

UBL Ameen Debit Cards:

74. These cards will be issued on checking accounts and will be governed by the terms & conditions which will be sent
along with the welcome pack. In case of disagreement, kindly do not activate or sign the card. Please return it to
UBL, cut-in-half.
75. I/We hereby undertake that I/We shall not use UBL Ameen Visa/Master/PayPak/UPI ATM/Debit Card to pay for
or any consideration to anything prohibited in Islam, including but not limited to alcoholic beverages, pork,
gambling, narcotics and similar products and services.

UBL E-Statement:
76. In case the account holder, at his/her request, is registered for a-statement, the bank shall discontinue sending the
mandatory statement of account via post/courier and provide the Free UBL a-statement facility as per the
frequency indicated.
77. The Bank does not guarantee that the integrity of the e-mail has been maintained or that communication will be
free of viruses, interceptions or interference. Although, the Bank will take reasonable precautions to ensure that
no viruses will be present in the e-mail, the Bank cannot accept the responsibility for any loss or damage arising
from the use of the e-mail or attachments.

Using ATM services via biometric verification:

78. Customer shall place their right thumb on the biometric verification device of ATMs to verify their identity using
NADRA's Biometric Verification service.
79. During the biometric verification process the customer shall not leave the ATM, till such time as their identity is
verified by the ATM and thereafter may carry out their desired transaction or cancel the session.
80. It is the responsibility of the customer to ensure that the session has ended or has been de-activated prior to leaving
the ATM premises.
81. The Bank shall not be responsible for any misuse, fraud, theft or unauthorized transactions resulting from the
customer abandoning the session prior to his identity being verified by the ATM or failure on the part of the
customer to end or de- activate the session prior to leaving the ATM premises.

Digital channels/App section:

82. The Customer irrevocably unconditionally undertakes to ensure that the password is kept confidential; and to not
let any unauthorized person have access to the Internet while the Customer is accessing the Digital Channels/App.
83. The Customer shall not disclose their Digital Channels/App or any other password/passkey/PIN to any person
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 whether inadvertently, voluntarily, accidentally or by mistake. If the Customer forgets the Digital Channels/App
password, he/she may request for the issuance of a new password through UBL's website/mobile app.
84. The Customer agrees and acknowledges that UBL shall in no way be held responsible or liable if the Customer
incurs any loss and/or damages as a result of information being disclosed by the Customer regarding his Account(s)
or in carrying out the instruction of the Customer pursuant to the access of the Digital Channels/App and the
Customer shall fully indemnify and hold UBL harmless in respect of the same.
85. The Customer shall take all necessary precautions to prevent unauthorized and illegal use of Digital Channels/ App
and unauthorized access to the Accounts provided by Digital Channels/App.

UBL Contact Center:

86. Please note that the phone number mentioned in the CIF section "Contact Details" is considered your register
number and in absence of landline/ cell number you may not be benefiting from the various contact center
services. The customer acknowledges that the Phone Banking services provided by the bank as its discretion,
involves inherent risks, including but not limited to risk associated with frauds and unintended/ erroneous
instructions which the bank cannot eliminate. The customer understands and accepts any and all such risks
associated with Phone banking. The customer agrees that the bank may record the conversations its employees
have with him I her. The Bank may perform this activity to ensure accuracy of instructions and quality of services
and to ensure that customer’s instructions are followed as requested. If customer needs any assistance or wants
to communicate with the bank he/ she can do so by following means:
I. Call us at UBL Contact Center 111-825-888 (UAN)
II. Send written request at Customer Services, UBL Ware House Building, 1st Floor, Mai Kolachi Road
Karachi –
Pakistan.
III. Fax us at Customer Services: (021)99217448
IV. Email at care@ubl.com.pk

Telephonic PIN (T-PIN):

87. T-PIN is a customer selected 4-digit code (any random numbers) that authorizes customers to avail Contact Center
services. Customer can generate or re-set his / her T-pin through Contact Center.
I. The Bank shall not be liable for any loss, damage of expense incurred by the Customer howsoever
caused if the T- PIN is shared by the customer with any other person whether voluntarily or accidently.
II. The Customer shall be under an absolute duty to maintain the secrecy of the T- PIN and to notify the
Bank immediately if the T-PIN is lost or may become known to any other person.
III. Upon receipt by the Bank of such notification, the Bank shall be entitled to suspend and/or
terminate Phone Banking Services and/or to cancel the PIN. The Customer may be required to set up
a fresh PIN at the Bank's discretion.
IV. The customer shall be liable for all Transactions effected until the T-PIN has actually been cancelled by
the Bank.
V. In case T-Pin is selected, our representative will contact you.

Acceptance of Terms and Conditions:

88. The customer acknowledges that entering the One-Time-Password (OTP), providing fingerprint biometric or
signing the Specimen Signature card, shall constitute the customer's agreement and acceptance of these terms
and conditions & AOF.
89. The Customer irrevocably unconditionally undertakes to ensure that the password is kept confidential; and to not
let any unauthorized person have access to the Internet while the Customer is accessing the Digital Channels/App.
90. The Customer shall not disclose their Digital Channels/App or any other password/passkey/PIN to any person
whether inadvertently, voluntarily, accidentally or by mistake. If the Customer forgets the Digital Channels/App
password, he/she may request for the issuance of a new password through UBL’s website/mobile app.
91. The Customer agrees and acknowledges that UBL shall in no way be held responsible or liable if the Customer
incurs any loss and/or damages as a result of information being disclosed by the Customer regarding his Account(s)
or in carrying out the instruction of the Customer pursuant to the access of the Digital Channels/App and the
Customer shall fully indemnify and hold UBL harmless in respect of the same.
92. The Customer shall take all necessary precautions to prevent unauthorized and illegal use of Digital Channels/App
and unauthorized access to the Accounts provided by Digital Channels/App.

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 93. I understand that the information supplied by me is covered by the full provisions of the terms and conditions
governing the Account Holder's relationship with UBL setting out how UBL may use and share the information
supplied by me. I acknowledge that the information contained in this form and information regarding the Account
Holder and any Reportable Account(s) may be provided to the tax authorities of the country in which this
account(s) is/are maintained and exchanged with tax authorities of another country or countries in which the
Account Holder may be tax resident pursuant to intergovernmental agreements to exchange financial account
information.
94. I certify that I am the Account Holder (or am authorized to sign for the Account Holder) of all the account(s) to
which this form relates.
95. I declare that I have neither asked for, nor received, any advice from UBL in determining my classification as a
Reportable Person or otherwise.
96. I declare all statements made in this declaration are, to the best of my knowledge and belief, correct and complete.
97. I undertake to advise UBL within 30 days of any change in circumstances which affects the tax residency status of
the individual identified in the Individual Tax Residency section of this form or causes the information contained
herein to become incorrect, and to provide UBL with a suitably updated self-certification and Declaration within
90 days of such change.
98. To open a self-serve digital account, UBL will authenticate the mobile number provided with CNIC to proceed
further for account opening. In case the two don’t match, the bank reserves the rights to hold off/cancel account
opening unless the defect is remedied to the satisfaction of the bank.
99. I hereby agree to be bound by the above stated information and that it is true and correct to the best of my
knowledge, I further state that I have no other way of documenting my income. I understand/accept that this
information is to be used to open a Digital Account with United Bank Limited and hold/shall hold no objection in
case the information provided above becomes a part of the UBL record for future reference. I further accept any
liability that may arise in case the above stated information is found to be untrue.
100. I understand that the bank may use my submissions for processing of my account opening request for due
diligence and supervisory functions.
101. I agree and acknowledge that the Bank reserves the right to disclose /share information with third parties as
may be deemed relevant by the Bank including but not limited to the other financial institution, credit bureaus,
service providers, affiliated, court of competent jurisdiction, government body, agency, regulator, and the State
Bank of Pakistan or such other third parties as may be required under applicable laws.

At UBL, we are committed to protecting the privacy and confidentiality of our customers' information. We
adhere to strict security protocols and industry standards to ensure your personal and financial data remains
secure and confidential.

I acknowledge having read, understood these terms and conditions and unconditionally agree with all the indemnities
and undertakings stipulated hereinabove. That any provisions of these terms and conditions which was not clear or
understood by me has been explained to my satisfaction by an employee of the Bank. I submit that all the information
provided, by me, is correct, true and accurate. I hereby covenant and agree to observe and be bound by these terms
and conditions and any changes, supplements or modifications hereto that may be made by the Bank from time to
time. I confirm the Bank having communicated this account opening form along with the terms and conditions to me
electronically either through email or the UBL’s NetBanking App.

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