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Pareto Analysis Activity

Kyla T. Estiola & Rosebelle Ycong BSIT 3-B

A team focused on minimizing system errors. Staff from various departments were encouraged
to document the reasons for each issue reported during a week long period. They gathered and
analyzed the data by type of error.

Error Type Number of Occurences Percentage Cumulative Percentage


Software Glitches 28 40% 40%
User Interface Issues 18 26% 66%
Data entry Errors 12 17% 83%
Connectivity Problems 7 10% 93%
System Performance Issues 5 7% 100%
Total 70 100%

Pareto Chart
30 120%
25 100%
20 80%

Cumulative Percentage
15 60%
10 40%
5 20%
Frequency

0 0%
s s rs s s
he ue rro em ue
il tc Iss E obl Iss
e
G ce try Pr ce
ar rfa en y an
te ta vit rm
ftw n
Da
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So rI ec rfo
U se onn Pe
C em
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Data Entry Errors

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