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29 views

Rohit Kumar

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pawantomar26.pt
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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ROHIT KUMAR

WAREHOUSING / RETAIL / FMCG/ LOGIST ICS OPERATION / 4 YEAR EXPERIENCE

Village Galand, Hapur (U.P.)


Contact No. 8171332184
Email :-rohittomar679@gmail.com

Career Objective
Always looking for new challenges in career so as to learn and gain maximum to drive my
personal growth and organizational growth.

Work Experience
Team Leader City mall Pvt Ltd, Ghaziabad Retail and E-Commerce Aug 2021 –Jan 2024
Concept.

Overseeing operations within a 60,000 square foot warehouse located in Ghaziabad.


Managing a team of 120 staff members and implementing new systems and procedures in alignment
with standard operating procedures (SOP).
Leading outbound operations, conducting daily stock audits, and reporting to the FC Head.
Introducing cost-effective measures to enhance operational efficiency.
Recruiting, training, and overseeing warehouse personnel.
Ensuring compliance with FIFO and LIFO inventory systems as outlined in company SOP.
Conducting audit cycles to optimize outbound processes and minimize discrepancies.
Managing order processing for the entire warehouse to ensure prompt shipments.
Proactively identifying potentially expired stock for timely action.
Monitoring the fulfillment of 25k to 26k orders daily, including picking, packing, and quality control.
Processing 2.5 lakh items daily.
Meeting order fulfillment deadlines set by portals and coordinating with last-mile delivery partners.
Managing workforce according to individual skill sets.
Ensuring warehouse safety and operational efficiency.
Compiling daily MIS reports.
Ensuring accurate documentation of goods.
Monitoring and addressing issues like missing items, short shipments, and incorrect products daily.
Handling customer queries on a daily basis.
Tracking Slack usage.
Planning staff rosters.
Sorting routes based on delivery partners.
Leading, motivating, training, and developing staff members.
Reviewing reports during weekly meetings.

Asst. Store Swiggy InstaMart Noida Sec - 46 Feb 2017 -July 2023
Manager
Oversee overall performance management.
Ensure 100% efficiency in ecommerce shipment last-mile deliveries.
Optimize manpower utilization.
Fulfill the role of ASM for the Noida region, overseeing 3200 orders.
Supervise a workforce Enhance last-mile delivery rates to 100%
Implement a comprehensive escalation matrix.
Monitor daily staff attendance records.
Ensure 100% on-time order deliveries (by 7 A.M.).
Provide daily updates on new performance metrics and On-Time Delivery (OTD) reports.
Track all vehicles, including Vendor Vehicles (VV), Company Vehicles (CV), and Market Vehicles (MV).
Maintain complete and updated records of Gems vehicle details, reasons for delays, and coordinate
deductions with vendors regarding handling charges.
Specialize in white goods, encompassing electronics, household items, and kitchenware.
Ensure the replenishment of materials in their designated bay with accurate shelf edge labels.
Provide prompt and effective responses to customer inquiries and related concerns.
Maintain inventory levels, oversee supply chain logistics, manage distribution, logistics and materials
planning, shipping and receiving, and vendor relationships.
Implement FIFO, LIFO, and FEFO methods to manage operations efficiently, prioritizing assigned tasks to
meet expectations.
Supervise daily stock management activities by the team.
Organize team schedules, including leave management and roster planning.
Monitor and ensure proper packaging of materials handed over to delivery personnel.
Proficient in receiving, picking, cross-docking, loading, and unloading warehouse tasks, including manual
handling and the ability to work in cold storage environments.
Uphold organizational key performance indicators (KPIs) and objectives.
Address customer escalations and inquiries promptly within designated timelines.
Oversee proper packing of materials for handover to courier partners.
Generate daily MIS reports for each customer, manage KPIs, and adhere to Standard Operating
Procedures (SOPs) in daily operations.
Collaborate with clients, suppliers, and transportation companies, plan work schedules, delegate tasks
effectively, and evaluate outcomes. Recruit, train, mentor, and motivate staff. Regularly produce reports
and statistics such as IN/OUT status reports, dead stock reports, cycle counts, blank counts, wall-to-
wall counts, and others. Solicit feedback and monitor service quality.

Skills
Leadership, Ownership, Operation Profit and loss management, Negotiation, Manpower management
MS office, ERP system. Mail communication, Vendor negotiation and management. Customer Escalation
handling, Problem solving, decision making and analytical thinking, cost control, 5’s. Problem-solving
skills, Decision making ability, Organizational skills, Procedural mind-set, Ability to priorities,
understanding of quality management principles, Attention to detail, Ability to analyze data and
understand connections, Talent for recognizing the opportunities for process improvement in those
connections, Management ability.

Education:-

 MBA from Subharti University Meerut


 BA From CCS
 12th From UP Board
 High School From UP Board

Strength:-

Leadership skills- Team Building.


Saving cost to maintain budget vs actual.
Improving all matrices.

Details

Date of Birth: 15 April 1997


Father name: Mr. Shiv Kumar
Sex: Male
Marital Status: Married

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