IOSA-Operator-Alert-24

IOSA Operator Alert # 24 Issue date: 27-March-2022
Assessment of De/Anti-icing and / or

Fueling Provisions Effective date: 27-March-2022
1. Reason for Issue

IATA received feedback that some operators that are DAQCP and / or IFQP registered may show room
for improving internal oversight of IOSA GRH ISARPs requirements pertaining to De/Anti-icing and / or
Fueling operations. The intent of this Alert is to inform and to raise awareness regarding this topic.
2. DAQCP and / or IFQP Pools

Guidance Material in the IOSA Standards Manual makes reference to the DAQCP and IFQP pools in
several instances. Specifically, reference is made to IFQP as follows:
• GRH 1.10.1B (contract agreement with outsourced operational functions),
• GRH 1.10.2 (monitor of external service providers)
• GRH 4.1.1 (fuel safety and quality acceptability standards)
And similarly, reference is made to DAQCP as follows:

• GRH 1.10.1B (contract agreement with outsourced operational functions),
• GRH 1.10.2 (monitor of external service providers)
• GRH 4.2.1 (De/Anti-icing Program)
These two pools are used by numerous operators, and they maintain high safety standards. The use of
pools such as IFQP and DAQCP is though at the responsibility of the operator.
DAQCP and IFQP have an escalation mechanism for open findings but do not impose full conformity for
the inspected provider.
It is the responsibility of the operator that uses the inspection results, to determine actions in regard to
any open finding as per its safety management system.
That is why the Guidance Material in GRH 1.10.2 states that programs such as DAQCP and IFQP “might
be considered for use as part of the monitoring of service providers”. Membership alone in these pools is
therefore not sufficient to ensure adequate oversight.
Operators need to monitor their network of service providers against the DAQCP/IFQP inspection plan
and inspection results. Processes in place need to ensure that any open finding that could affect the
safety of operations is accounted for and acted upon, as needed.
Furthermore, although both inspection programs cover a significant part of the globe and service
providers, being member in these pools does not assure that the operator’s entire network is covered
by the pool’s activities. Operators need to have processes in place to ensure they exercise correct
oversight of those providers / stations that are not monitored by these pools.
In addition to the above, similar concepts apply also to other ISARPs as follows:
• ORG 3.5.2 (ISM Ed. 14, Rev. 1), ORG 2.2.1 (ISM Ed. 15) (monitor external service providers): Use
and verification of IOSA or ISAGO registration;
• ORG 3.5.4 (ISM Ed. 14, Rev. 1), ORG 2.2.3 (ISM Ed. 15) (auditing of operators under commercial
agreements): Verification of applicable commercial agreements in place and related oversight;
• ORG 3.1.7 (ISM Ed. 14, Rev. 1), ORG 2.4.3 (ISM Ed. 15) (reports to IATA IDX): Verification of actual
report submission and not only verification of contracts.
1 of 2
IOSA Operator Alert # 24 Issue date: 27-March-2022
Assessment of De/Anti-icing and / or
Fueling Provisions Effective date: 27-March-2022
3. Actions for Operators

We recommend operators that are DAQCP and/ or IFQP registered to ensure adequate monitoring and
oversight of provisions related to de/anti-icing and / or fueling operations are maintained.
Similarly, appropriate verification needs to be carried out for the ORG ISARPs listed in section 2 of this
Alert.
Simitcioglu
Simitcioglu (Mar 28, 2022 12:03 EDT)
_________________
Serkan Simitcioglu
Head, IOSA
2 of 2
IOSA Operator Alert 24-De-Anti-icing-Fueling
Provisions
Final Audit Report 2022-03-28
Created: 2022-03-28
By: gonzalo castro (castrog@iata.org)
Status: Signed
Transaction ID: CBJCHBCAABAAQ56Ff9lc77wBvLdbE2GjcFgO79BkjMaa
"IOSA Operator Alert 24-De-Anti-icing-Fueling Provisions" Histor

y
Document created by gonzalo castro (castrog@iata.org)
2022-03-28 - 3:30:38 PM GMT
Document emailed to Simitcioglu (simitciogs@iata.org) for signature

2022-03-28 - 3:31:01 PM GMT
Email viewed by Simitcioglu (simitciogs@iata.org)

2022-03-28 - 4:03:10 PM GMT
Document e-signed by Simitcioglu (simitciogs@iata.org)

Signature Date: 2022-03-28 - 4:03:33 PM GMT - Time Source: server
Agreement completed.
2022-03-28 - 4:03:33 PM GMT

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IOSA Operator Alert # 24 Issue date: 27-March-2022

Assessment of De/Anti-icing and / or

1. Reason for Issue

2. DAQCP and / or IFQP Pools

And similarly, reference is made to DAQCP as follows:

3. Actions for Operators

By: gonzalo castro (castrog@iata.org)

Transaction ID: CBJCHBCAABAAQ56Ff9lc77wBvLdbE2GjcFgO79BkjMaa

"IOSA Operator Alert 24-De-Anti-icing-Fueling Provisions" Histor

Document emailed to Simitcioglu (simitciogs@iata.org) for signature

Email viewed by Simitcioglu (simitciogs@iata.org)

Document e-signed by Simitcioglu (simitciogs@iata.org)

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