RESUME

MUKESH KUMAR GUPTA

E-mail: ushamukesh@rediffmail.com
deep.usha@gmail.com
Address: Flat No 1B, Building B5, The Leaf
Society, Sector-85, Gurgaon, Haryana- 122004

Mobile: +91 9971911741 (Primary)

M: 7042114837 (Contingency)
Passport No: U6224508/valid till May, 2030

OBJECTIVE: As an experienced professional, I am seeking a leadership position in

Quality Assurance and Process Excellence. With expertise in TQM, Lean Six Sigma,
Supplier Quality Management, Vendor Development, QMS, EHS, ESG, TPM, WCM,
VDA Auditing, Risk Management, Operation Management and Project Management, I
am confident in my ability to drive excellence across all organizational functions.

QUALIFICATION:
 B.E. (Production & Industrial Engineering) from Government Engineering College,
Kota (Now Rajasthan Technical University), Recognized by the University of
Rajasthan in July 1996 with 66%.
 MBA (Operation Management & Total Quality Management), from AIMT New Delhi.
 Certified “Master Six Sigma Black Belt” from Indian Statistical Institute (ISI).
 Certified “Six Sigma Black Belt” from Indian Statistical Institute (ISI).
 Certified Lead Auditor for IATF 16949:2016, ISO9001:2015 & EHS.
 Certified Lean Six Sigma Coach from National Productivity Councils (NPC) &
Ministry of MSME.

PROFESSIONAL SYNOPSIS:
 More than 28 Years of rich experience in Quality Assurance (TQM) & Operational
Excellence in the automotive industry.
 As an accomplished Head of Quality Assurance, I have had the privilege of leading
end-to-end quality initiatives in automotive MNCs with multiple plant handling.
 With a strong focus on quality from product conceptualization to manufacturing
and customer delivery, I have consistently delivered exceptional results.

Key Core Competencies at a Glance:

 As the overall leader of Quality Assurance and Operational Excellence activities for the
organization, I am responsible for ensuring the highest levels of quality throughout the
manufacturing process. My role encompasses key areas such as supplier selection,
evaluation, and quality improvement, in-process and customer quality assurance, Lean
Six Sigma management, TQM implementation, and TPM drive.
 Working closely with the project management team and operational team to jointly
identify, prioritize and weed out operational issues & process defects leading to
improvement and enhancement in quality & productivity.
 Strategic Planning & Implementation: Defining business process & setting KPIs for
continual improvements.
 Quality Manager in Project & reviewing Quality Gate at each Project phase.
 Risk Assessment and mitigation in projects and New Product development process.
 Managing Non-Conformance Cost in projects & at manufacturing sites and establishing
corrective and preventive action to reduce it.
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 Deploying Lesson Learning and best practices in Project & Process.
 Quality Management System Implementation like IATF-16949:2016, VDA 6.3 & ISO
9001:2015, ISO14001, ISO 45001.
 Monitoring the overall functioning of processes, identifying improvement areas, and
implementing adequate measures to maximize the customer satisfaction level.
 Insightful understanding of Quality & EHS standards like APQP, PFMEA, Six Sigma,
PPAP, MSA, DOE, QFD, TQM, Lean Six Sigma, HIRA, Aspect Impact Analysis etc.
 Distinction of working on SIX-SIGMA QUALITY Concept and guiding & coaching to the
team to deploy six-sigma improvement projects.
 Saved over INR 1.50 Cr in totality via cost saving projects mainly based upon Lean Six
Sigma Methodology and systematic problem solving.
 12 numbers of Black Belt Projects done (Self) and about 30+ Black Belt Projects
(Mentored), 80+ Green & Yellow Belt Projects (Mentored).
 Continuous enhancement in productivity and cost reduction by improving the
manufacturing process through lean-six sigma and reducing non-conformance cost.
 An astute leader with the ability to motivate subordinates in optimizing their performance
levels and possesses a flexible & result-oriented attitude, Effective communication, and
excellent analytical, organizational & interpersonal skills.

Key Certification at a Glance:

 Certified ISO9001 & IATF16949:2016 Internal Auditor.
 Certified Product safety representative.
 Certified Lead Auditor for ISO14001 & OHSAS 18001 from TUV Sud South
Asia.
 Certified Lean Six Sigma Green Belt.
 Certified Siemens Quality Manager on Nine Mandatory Elements.
 Certified Quality Manager in projects as per Project Management
standard.
 Root Cause Analysis workshop by KT Germany in Rome in April 2019.
 Training on Toyota Production System from IIT Roorkee.

 Trainer to human resources on the following modules :

1. TQM (Total Quality Management) 2. QMS & EHS Awareness
3. Seven QC Tools & G8D & MINITAB 4. SPC Technique.
5. Analytical Problem-Solving 6. MSA Study & APQP
7. PFMEA & PPAP 8. Six Sigma & DOE

Core Strength:
- Fast learning curve to adopt new concepts/techniques/new environment.
- Proven Team Leadership & result oriented within a target time frame
- Six Sigma Master Black Belt coach & mentor.
- Lean Six Sigma coach for productivity improvement.
PRESENT EMPLOYMENT PROFILE

Currently, I am working as GM - Corporate QA & Manufacturing Excellence with M/s

Maxop Engineering Co. Pvt. Ltd., since April’2022. (JV with Fairfax Canada)
Present Roles & Responsibilities in M/s Maxop Group:
 Overall seeing a wide spectrum of activities such as supplier quality assurance, In
Process Quality, Customer QA, and New Product Development & Project Management,
Customer audits, conducting QMS audits, VDA 6.3 process auditing & IATF 16949 &
EHS Implementation in all Maxop plants.
 Customer representative for all export & Domestic business and understanding
customer’s requirements and striving to exceed them.
 Sharing best practices within group plants and planning & monitor Internal / External
audit Schedules for QMS & Customer Audits and follow-up for improvement actions.
 Defining business processes & setting KPIs for continual improvements and periodic
review with the management team by doing gap analysis and action plan.
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  Reduce process rejection from 8.41% to 4.5% in FY24 by implementing robust corrective
action.
 Driving manufacturing excellence by deploying lean & Six Sigma practice.
PAST EMPLOYMENT PROFILE
M/s Victora Auto Pvt. Ltd. Faridabad since 1st Oct’2021 to 7th April 2022.
Key achievement in M/s Victora Auto:
 Working as HOD QA, Customer QA representative for all export & domestic business
and Process Excellence.
 Reduce customer complaints by implementing robust corrective action.
 Taguchi DOE to improve MIG welding process parameters.
 Shainin DOE to reduce Head formation rejection from 8% to 1.2% in FY21.

M/s Sunbeam Lightweighting Solutions Pvt. Ltd., Gurgaon, as General Manager (HOD) Corporate Quality
Assurance & Operational Excellence. From 5th Aug’ 2019 to 30th Sept’2021.
Key achievement in Sunbeam:
 Reduction of Casting COPQ from 5.54% to 2.72% in FY20 by bringing transparency and
systematic problem-solving technique.
 Reduce In-house Casting process rejection up to 4.4% in FY20 by deploying lean six
sigma methodologies & systematic problem solving.
 Achieve Zero KM PPM as ZERO from all export customers.
 DOE and Lean projects to optimize process and reduced wastes.

M/s Dayco Power Transmission Pvt. Ltd. Gurgaon (HR) (US MNC) as Head Quality Assurance from
Oct’2016 to Aug’2019.
Key achievement in Dayco power Transmission:
 Reduction of COPQ from 2.82% to 1.5%in FY19 bringing transparency and systematic
problem-solving technique and setting CAPA.
 Reduce Casting rejection from 20% to 4% by deploying lean six sigma methodologies &
systematic problem solving at supplier end.
 Achieve Zero KM PPM as ZERO from all major OEM like Ford, GM, Maruti Suzuki, FCA,
Renault Nissan and M&M in FY18 & FY19.
 Certification of the Dayco facility for IATF16949 without any NCs.
M/s. Siemens Limited, Gurgaon (HR.) (GERMAN MNC) as Head Quality & Operational Excellence PG
Division, From 1st, Aug’2011 to Sept ’2016.
Key achievement in Siemens Limited:
 NCC reduction from 7.2% to 3.5% in FY15 by bringing transparency and systematic
problem solving technique and setting CAPA.
 Customer appreciation by implementing zero defects and zero harm culture at project
sites and factories.
 Certification of PG factories for ISO 9001, ISO14001 & OHSAS 18001.
 Assessment & implementation of Siemens Quality Management _ 9ME at Siemens
Factories.
 Risk Management in project business by identifying, analyzing and mitigating for
sustainable continuous improvement in entire project cycle.
 Lean Six Sigma Black Belt projects for reduction of procurement lead time, On-
time payments from customers & Improve conversion rate of sales lead to firm
orders.
M/s. Continental Automotive India Pvt. Ltd., Gurgaon (HR.) (GERMAN MNC) as Head Quality Assurance,
From 1st, Dec’2008 to 30th July’2011. (Hydraulic Brakes)

Continental Automotive India Business Unit is a flagship company of Continental Automotive,

Germany, the global technology leader in Braking Systems. It is an ISO/TS-16949 certified company
with MSIL, FIAT, VW India, Ford India and GM as its major clients.
The Notable Accomplishments:
 Set-up a green field project by developing and training of human resources.
 Achieve 0 KM Functional PPM “0” in FY 2009 and meet all quality KPI’s within set target.

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  Working as customer representative for projects like FIAT India, VW India, MSIL, Ford
India, GM India & Renault Nissan.
 Successfully incorporate ACU Assy, TMC Assy, TMC & Caliper Machining, Caliper Assy
& Drum Brake Assy line at our new manufacturing site. SOP from 1stMay, 2009 to FIAT
India.
 Successfully passed all Global OEM audit Like Volkswagen Formal Q, Ford Q1, Renault-
Nissan ASES.
 Training and Implementation of lean six sigma principles to improve productivity.
M/s Sona Koyo Steering Systems Limited, Dharuhera (HR.) as Divisional Head QA,
Nov.2006 to Nov.2008.
SKSSL has a technical joint venture with Koyo Seiko (JTEKT) Company, Japan, the global
technology leader in Steering Systems. It is Deming Prize awarded company.
The Notable Accomplishments:
 Instrumental in reducing the customer rejections from 75 PPM to below 25 PPM in FY
2008.
 Training completed on TQM at MDI, Gurgaon for one month & analytical skill
development for nine days.
 Worked as QA project leader for setting up new plant at Dharuhera (HR).
 Overseeing a wide spectrum of activities such as supplier quality assurance, new
product development, client servicing, conducting quality audit etc.
 Successfully completed Green belt six sigma project on Rattle Noise Reduction
during rough road trial in COLOUM TYPE ELECTRIC POWER STEERING SYSTEM
by application of DOE Tools.
 Training at JTEKT Corporation, Japan for C-EPS (Power Steering) Quality
Engineering.

M/s. Gabriel India Limited, Noida (U.P) as Asst. Manager Supplier QA, from Mar’04 to
Nov’06.
The Notable Accomplishments:
 Successfully implemented QMS & best practice (Six sigma & Lean) at supplier end.
 Successfully completed six sigma projects on Seam Welding leakage reduction,
Improvement in painting process, Reduction in Damping force rejection.
 Cost saving through Six Sigma project & achieved 99.97% FTT rate & Saving of Rs 3.0
Million per annum.
 Successfully implemented ISO/TS-16949 Quality system.

M/s. Subros Limited. Noida as Sr. Engineer (Supplier Q.A) from 2nd January, 1998 to March,
2004.
It is manufacturing Automotive Air Conditioning system in technical collaboration with Denso
Corporation & Suzuki Motor Company, Japan.
The Notable Accomplishments:
 Spearheaded diverse operations such as new product development for High pressure
die casting, sheet metal, plastic, sand casting, forging, rubber etc, import substitution,
supplier quality improvement, and quality assurance.
 Working on reciprocating compressors line and reduce rejection for leakage issue
by doing six sigma black belt projects.
 Developed more than 300 nos parts and supplier quality improvement with more than
200 suppliers.
 Implementing & facilitating the problem solving technique at supplier’s end.
 Contributing to strengthen TQM journey & coordination with customer to improve quality.
 SAP R/3 Implementation QA Team coordinator.
 Recipient of Quality Cultural Award & paper presented on TQM Journey in year 2002.
Commenced career with M/s Control & Switchgear Co. Ltd., Noida as G.E.T. from JULY ’96 to
Dec. ’97 in Production & QA department.

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