A Report on

Travel Agency Management System

for

Mini Project 1-a (REV- 2019 ‘C’ Scheme) of Second Year, (SE Sem-IV)

Information Technology

By
Tanushka Bodwani 121A3012
Yadhukrishna Nair 121A3031
Shivani Lalwani 121A30
Rishabh Singh 121A3053

Supervisor
Prof. Sumit Shinde

Department of Information Technology

SIES Graduate School of Technology Nerul, Navi Mumbai -

400 706

University of Mumbai
(AY 2022-23)
 CERTIFICATE
This is to certify that the project entitled Project Title is a bonafide work of

1.Tanushka Bodwani-121A3012
2.Shivani Lalwani-121A30
3.Yadhukrishna Nair-121A3031
4.Rishabh Singh-121A3053

submitted to the University of Mumbai in partial fulfillment of the requirement for the
award of Mini Project 1-a (REV- 2019 ‘C’ Scheme) of Second Year, (SE Sem-IV) in
Information Technology as laid down by University of Mumbai during academic year
2022-23

Guide Head of Department Principal

 Mini Project Approval

This Mini Project entitled “ Pharmacy management system” by 121A3012 -Tanushka Bodwani,
121A3031 – Yadhukrishna Nair, 121A30 – Shivani Lalwani, 121A3053 – Rishabh Singh.

Examiners

1………………………………………
(Internal Examiner Name &Sign)

2…………………………………………
(External Examiner name &Sign)

Date:

Place:
 ACKNOWLEDGEMENT
We wish to express our deep sense of gratitude and thank to our Internal Guide, Prof. Sumit Shinde for
his guidance, help and useful suggestions, which helped in completing our project work in time. We are
also extremely grateful to our Project coordinator Prof. Sumit Shinde for his guidance provided
whenever required. We would also like to thank our HOD Prof. LakshmiSudha for her support in
completing the project. We also thank our Principal Dr. Atul Kemkar for extending his support to carry
out this project.
Also, we would like to thank the entire faculty of Electronics and Computer Science department
for their valuable ideas and timely assistance in this project, and last but not the least, we would like to
thank our teaching and non-teaching staff members of our college for their support, in facilitating timely
completion of this project.

Project Team:
Tanushka Bodwani
Yadhukrishna Nair
Shivani Lalwani
Rishabh Singh
 ABSTRACT

Online Travel Management system is a web-based application that allows

travellers check for bus ticket availability, book a ticket, book a hotel and
also hire a car. At Faith Motors, the traditional method of travel
management system is presently in use which involved the use of papers
for
storing traveller’s information. With this method there is always long
queue, loss of data, incomplete traveller’s information and inaccuracy. An
online Travel management system was implemented for Faith Motors to
solve the existing problems. Tools such as MySQL, PHP and WAMP server
were used to develop the online travel management system.
The method to solve this problem is to create an online bus ticket system.
Customer can
buy the ticket over the Internet, 24 hours a day, 7 days a week and the
bus ticket can’t be lost,
stolen or left behind. In addition, the online system lets the customer
check availability of the bus ticket before they buy bus ticket.
Furthermore, customers do not compulsorily need to pay cash to buy bus
ticket because they can pay the bus ticket by using credit cards. This
project aims to develop a system which will ease the process of
purchasing a bus ticket, booking conveyance and hotel reservation with
Faith Motors Transport company to keep up with information Technology
era
 List of Figures
Figure Figure Caption Page
No. No.

3.1.1 Functionality Flowchart 13

3.2.1 Login Page 15

3.2.2 Admin, client, rider page 16

3.3.1 Ice box 17

 Contents
Sr.No Name of topic Page Number

Abstract 5
List of Figures 6
1. INTRODUCTION
1.1 Introduction 8
1.2 Motivation 9
1.3 Problem Statement &Objectives 10
2. Literature Survey

3. Mini Project Working

3.1 Functionality of Application 13

3.2 Login Page 15

17

4. Troubleshooting / Test cases

4.1 Problems/test cases run on to validate the project 20
4.2 Steps to solve problems/faults in project 20
5. Conclusion 21

References 22
 CHAPTER 1. INTRODUCTION

1.1 INTRODUCTION

• With the rapid advancement of internet based technology, online booking services has come as a great
relief to most bus travellers. Most bus travelling agencies as well as other companies that are engaged
in bus travelling business now have on their website online bus ticketing booking portals. From this
web page one can easily book and pay for bus tickets online. Travel management system (TMS) is an
online system which utilizes the advantages of the internet to provide travel services ranging from bus
tickets ton conveyance and hotel booking for customers from their homes. TMS provides a simple web
interface to make the travel request and services booking process easy. All users have access to a web
form to book their travel in a few mouse clicks. Booking transportation online with TMS saves one
from a lot of difficulties and waste of money. Customers will not have to go all the way to the travel
company, wait in long queues and wait for the travel agent to inform them about the available bus and
fares. Ordinarily if the passengers wants a pick and drop services from the bus stop to the hotel, the
agent may charge exorbitant fees for all the transportations that will be provided during the
passengers stay in the desired destination. Sometimes, the transportation provided in such cases is not
the one that was promised, and sometimes it is simply not available, which is a very frustrating
situation. As the result of the survey conducted, due to the intense number of human traffic,
purchasing a bus ticket manually is not merely a ten or twenty minutes task, but in fact, it can even
takes up

to an hour or two especially during the peak seasons. The best option hence is to book everything
online: bus ticket, hotel and the further needed transportations. The two main advantages of
travellers are convenience and a more secure way of travelling. Under the traditional system, most
travellers have to carry physical tickets given to them from the counter at all time of travelling. With e-
ticketing, all associated information will be stored digitally in a central database and therefore there
are no chances of the traveller losing them or having them stolen.
All the passenger needs is to do is to carry the ubiquitous “printed tickets”
(Cedar, 2002).TMS Online booking gives passengers the opportunity to choose the exact thing that
they want. It also gives a virtual tour of all the cars/public transport that may be used. As the rates are
fixed, there are no needs to worry about bargaining or being overcharged.
• It also gives a virtual tour of all the cars/public transport that may be used. As the rates are fixed, there are
no needs to worry about bargaining or being overcharged.
Presently, the system that is used by the staff at the Travel Company’s counter is an internal
system and is just used to sell the bus ticket. Furthermore, customers need to pay cash when they buy the
bus ticket and sometimes need to queue up long time to get the bus ticket. The method to solve this
problem is to create an online bus ticket system. Customer can
buy the ticket over the Internet, 24 hours a day, 7 days a week and the bus ticket can’t be lost,
stolen or left behind. In addition, the online system lets the customer check availability of the bus ticket
before they buy bus ticket. Furthermore, customers do not compulsorily need to pay cash to buy bus ticket
because they can pay the bus ticket by using credit cards. This project aims to develop a system which will
ease the process of purchasing a bus ticket, booking conveyance and hotel reservation with Faith Motors
Transport company to keep up with information Technology era.
 1.2 SCOPE and MOTIVATION

 Tourism is currently recognized as a global industry which is growing at a high rate

like any other industry. Access to relevant and accurate information is at the heart
of tourism.
 Here, the proposed project on Tourism Management System tries to
bridge the gap by noting what a tourist perceives as relevant. Hence, the aim of
this project entails the design and implementation of a platform that will assist
tourists in gaining access to travel to various tourist locations.
 The project also helped to provide knowledge about the latest technology used in developing web
enabled application and client server technology that will be great demand in
future.
 It is worth mentioning that this project work is open for further enhancement, with
the expectation that it becomes more robust and better enhanced; covering every
single tourist sites.
 For a modified system, the user need to just login into the
application and can find the routes, costs, hotels, adventure sports, transportations
and book immediately and complete the booking process for a successful
transaction.
 1.3 PROBLEM STATEMENT AND OBJECTIVES

1.3.1 PROBLEM STATEMENT

The purpose of web application is established fact that Internet users are increasing today. Today
One of the main purposes of the web application is to facilitate the offline customer online
because customers cannot spend their precious time in markets trying to find out the best deal.
Our priority will be our customers and their travel requirements .There will be many users using
the application and hence we require a strong and reliable frontend which can withhold the users
on our site.We will be putting an effort to provide the right choice to the people when they plan a
holiday and beware them from the false advertisements.

1.3.2 OBJECTIVES

 The aim of a travel agency management system is to automate various day-to-day operations of a travel
agency, such as managing bookings, reservations, itineraries, invoices, payments, and reporting.

 To streamline the workflow of a travel agency by providing a centralized platform where all travel-
related tasks can be managed in a coordinated and efficient manner. This can involve integrating
different functions, such as booking management, customer management, supplier management, and
financial management, into a single system.

 CHAPTER 2. LITERATURE SURVEY

Concept of Travel and Tourism is considered as the go for relaxation, recreational and business reason. Visitors
can be portrayed as those individuals who venture out starting with one place then onto the next looking for joy
and unwinding furthermore for business purposes as appeared by the World Tourism Organization (Cook,
2007). Tourism is a known issue in human life. It has been an industry of inconceivable measurements and in
the long run underpins monetary and social development. Tourism worldwide has encountered amazing
development (Cook, 2007).

Niche Tourism:

The idea of 'specialty tourism' has developed as of late in counter-indicate what is ordinarily alluded as 'mass
tourism' (Travel Tourism 2011, 2012). In this globalizing universe of mounting rivalry, specialty tourism makes
an unmistakable contrasts. So it have went with the advancement of mass and bundle tourism and their,
frequently refered to, negative effects in connection to natural corruption and socio-social unsettling influence
(Travel Tourism 2011, 2012).

Cultural tourism is the subset of tourism worried with a nation or locale's way of life, particularly the way of life
of the general population in those land territories, the historical backdrop of those people groups, their craft,
design, religions, and different components that formed their lifestyle. Social tourism incorporates tourism in
urban territories, especially notable or huge urban areas and their social offices, for example, exhibition halls
and theaters. It can likewise incorporate tourism in rustic territories showcasing the customs of indigenous
social groups (i.e. celebrations, ceremonies), and their qualities and way of life.

Ecological Tourism: Environmental tourism, ecotourism, or nature tourism gives a chance to visit undisturbed
common territories, grand vistas, and watch plants and untamed life. Ecotourism is mindful go to delicate,
immaculate, and generally secured zones that endeavor to be low effect and regularly little scale as a distinct
option for mass tourism. Its motivation is to teach the explorer and give assets to environmental protection,
straightforwardly advantage the financial improvement and political strengthening of neighborhood groups and
cultivate regard for various societies and for human rights. By and large, ecotourism concentrates on
volunteering, self-improvement and ecological obligation. Ecotourism normally includes go to destinations
where greenery, fauna, and social legacy are the essential attractions.
 ADVANTAGES OF THE SYSTEM :

 A travel agency management system allows for centralized management of all travel-related data,
including bookings, reservations, itineraries, customer profiles, and financial transactions

 With a travel agency management system, travel agents can easily search, book, and manage flights,
hotels, tours, and other travel services through a user-friendly interface. It simplifies the booking
process, reduces the time taken for reservations, and helps in managing inventory, availability, and
pricing in real-time.

 Access to a Wide Range of Options: Online travel bookings provide travellers with access to a wide
range of options for flights, hotels, tours, and other travel services. Travelers can compare prices,
availability, and features from multiple providers, which allows them to make informed decisions and
find the best deals that suit their preferences and budget

 Time and Cost Savings: Online travel bookings can save travellers time and money. Travelers can
easily compare prices, promotions, and discounts online, which helps them find the most cost-effective
options. Additionally, online bookings can often be completed quickly, saving time compared to
traditional methods such as visiting a travel agency in person.

 24/7 Availability: Online travel bookings are available 24/7, allowing travelers to make reservations and
bookings at any time, without being restricted by business hours or time zones. This provides travelers
with flexibility and convenience, especially for last-minute bookings or bookings from different time
zones.

 Easy Payment and Booking Confirmation: Online travel bookings typically offer easy payment options,
such as credit cards, debit cards, and online payment gateways, making the booking and payment
process smooth and secure.

 This enhances mobility and accessibility, making it easier for travel agents to serve customers and
manage operations on the go.
 CHAPTER 3. MINI PROJECT WORKING

3.1 FUNCTIONALITY OF APPLICATION

This application is user friendly. It helps one to keep track

of the purchases done by the customer , track of stocks and
track of sales.
_

FIG 3.1.1 Functionality Flow chart

 In the above given fig 3.1.1, the basic idea of the working of the application is displayed.

The application works as follows:-

First the pharmacist or the admin logs in into to application by giving its user id and password.
Once its logged in the user is now able to see the home page where there are various options to
enter.
The options being settings, analatics, stocks, sales, customers and sign out.

1) In settings one can find various options like language , notification, help center and about us. In the
help center one can comment their query or problem which then would be solved within 48 hours.
2) In analytics one can find profit loss and the sales that are conducted throughout the year.
3) In stocks the pharmacist can check availability of the medicine required.
4) In sales one have to add the details of the customer who came to the pharmacy to purchase any item
like their name, the item that they want to purchase, its quantity, date of purchase and the price of the
item.
5) Sign out is used to exit from the application.
 3.2 LOGIN PAGE

The login page enables the pharma cists to enter the application and use the required
tabs.

Fig 3.2.1

FIG 3.2.1 Illustrates the primary login page of the application.

 FIG 3.2.2

FIG 3.2.2 Illustrates the categorizationof the login into DELIVER-IT Admin,Restaurant/ Food Shop
Owner, Delivery Executive
 CHAPTER 4. PROBLEMS/ TROUBLESHOOTING

4.1 Problems during Test cases

• Problems during connecting backend:

JAVA created problems to link the front end to the back end while
handling the application due to which login issues were faced.

4.2 STEPS TO RESOLVE THE PROBLEM

• Backend connective issues:

The codes were modified where boundary and dimensions were
satisfied, boundary class issues were resolved to re-connect the backend
 CHAPTER 5. CONCLUSION

The prime idea of Community Tourism is to reveal the effectiveness of the local resources and talents,
and improve its demand among the local people .It is also specified in the literature survey and is also
clearly stated in the findings which provides clear picture of the research being carried out in a very
clear and crisp manner.As per the previous ideas, community-based tourism is mainly considered as the
products presented to the community-level to domestic or international visitors so as to attract them.
Despite of all other things, the principles of health and safety for visitor's drive tourism is regardless of
the setting in which the products are offered to the tourists.Thus the researcher here clearly states that
the community tourism does have better impact community travel and tourism can be made better with
the efforts taken up by the government in the long run.
 REFERENCES

 https://ieeexplore.ieee.org/document/6121641
 https://ieeexplore.ieee.org/document/9230090
 https://github.com/topics/tourism-website
 https://ijcsmc.com/docs/papers/October2019/V8I10201903.pdf