NCR CX7 All-in-One POS

User Guide
7772

BCC5-0000-5363
Issue AD

© 2024 NCR Voyix. All rights reserved. Confidential and proprietary information of NCR Voyix.
Use and disclose solely pursuant to company instructions.
Copyright
The product described in this document is a licensed product of NCR Voyix Corporation.

NCR CX7 All-in-One POS (7772) is a trademark of NCR Voyix Corporation in the United States and/or other countries.
Other product names mentioned in this publication may be trademarks or registered trademarks of their respective
companies and are hereby acknowledged.

Where creation of derivative works, modifications or copies of this NCR Voyix copyrighted documentation is permitted
under the terms and conditions of an agreement you have with NCR Voyix, NCR Voyix's copyright notice must be included.

It is the policy of NCR Voyix Corporation to improve products as new technology, components, software, and firmware
become available. NCR Voyix, therefore, reserves the right to change specifications without prior notice.

All features, functions, and operations described herein may not be marketed by NCR Voyix in all parts of the world. In
some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR
Voyix representative or NCR Voyix office for information that is applicable and current.

Copyright © 2019–2024
By NCR Voyix Corporation
Atlanta, Georgia, USA
All Rights Reserved

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

2
Audience
This book is written for store personnel, system integrators, and field engineers.

Note
This document is NCR Voyix proprietary information and is not to be disclosed or
reproduced without consent.

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

3
Safety Requirements
The NCR CX7 All-in-One POS (7772) conforms to all applicable legal requirements. To view
the compliance statements see the NCR POS Terminals Safety and Regulatory Information
(B005-0000-1589).

Caution
The on/off switch is a logic switch only. The AC line voltage primaries are live at all
times when the AC power cord is connected to the AC outlet. Therefore, disconnect
the AC power cord from the AC outlet and wait 30 seconds before opening the unit
to install features or service this terminal.

Lithium Battery Warning

Warning
Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type as recommended by the manufacturer. Discard used batteries
according to the manufacturer's instructions.

Warning
Il y a danger d'explosion s'il y a remplacement incorrect de la batterie. Remplacer
uniquement avec une batterie du même type ou d'un type recommandé par le
constructeur. Mettre au rébut les batteries usagées conformément aux instructions du
fabricant.

Battery Disposal (Switzerland)

Refer to Annex 4.10 of SR814.013 for battery disposal.

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4
IT Power System
This product is suitable for connection to an IT power system with a phase-to-phase voltage
not exceeding 240 V.

Peripheral Usage
This terminal should only be used with peripheral devices that are certified by the
appropriate safety agency for the country of installation (UL, CSA, TUV, VDE) or those which
are recommended by NCR Voyix Corporation.

Warning
DO NOT connect or disconnect the transaction printer while the terminal is
connected to AC power. This can result in system or printer damage.

Warning
DO NOT connect or disconnect any serial peripherals while the terminal is connected
to AC power. This can result in system or printer damage.

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Use and disclose solely pursuant to company instructions.

5
Grounding Instructions
In the event of a malfunction or breakdown, grounding provides a path of least resistance for
electric current to reduce the risk of electric shock. This product is equipped with an electric
cord having an equipment-grounding conductor and a grounding plug. The plug must be
plugged into a matching outlet that is properly installed and grounded in accordance with all
local codes and ordinances. Do not modify the plug provided—if it will not fit the outlet, have
the proper outlet installed by a qualified electrician. Improper connection of the equipment-
grounding conductor can result in a risk of electric shock.

The conductor with insulation having an outer surface that is green with or without yellow
stripes is the equipment–grounding conductor.

If repair or replacement of the electric cord or plug is necessary, do not connect the
equipment-grounding conductor to a live terminal. Check with a qualified electrician or
service personnel if the grounding instructions are not completely understood, or if you are
in doubt as to whether the product is properly grounded.

Use only 3–wire extension cords that have 3–prong grounding plugs and 3–pole
receptacles that accept the product’s plug. Repair or replace damaged or worn cords
immediately.

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

6
Out of Box Failure (OBF)
If you experience an out of box failure (OBF) during installation or staging that is related to a
missing, wrong or defective unit or item, simply provide NCR Voyix with a detailed
description of the issue and the item will be replaced free of charge.

Note
Used equipment that experiences a failure does not qualify as an OBF and should go
through the NCR Voyix warranty process.

To contact NCR Voyix, do any of the following:

A. Send an email message to CustomerSat.Retail@ncrvoyix.com with the following

details:
l NCR Voyix Sales Order # (Sales Order # are located on the box)
l Date of Product Installation
l Product Model #
l Unit Serial #
l NCR Voyix part # of defective/missing/wrong component
l Description of Failure (please be specific. For example: “display will not power
on”)
l Customer/Requestor’s contact name, phone number and/or e-mail address
l Address to ship replacement part(s)

B. Call or leave a voice message at:

l 1-800-528-8658 (USA)
l +1-770-623-7400 (International)

Note
When leaving a message, please provide a phone number and/or an email
address so NCR Voyix can contact you if additional details are needed.

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Use and disclose solely pursuant to company instructions.

7
Warranty
Warranty terms vary by region and country.

All parts of this product that are subject to normal wear and tear are not included in the
warranty. In general, damages due to the following are not covered by the warranty.

l Improper or insufficient maintenance

l Improper use or unauthorized modifications of the product.
l Inadequate location or surroundings. Site installation must conform to guidelines listed
in the NCR CX7 All-in-One POS (7772) Site Preparation Guide (BCC5-0000-5364) and
the NCR Workstation and Peripheral AC Wiring Guide (BST0-2115-53).

For detailed warranty arrangements please consult your contract documents.

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Use and disclose solely pursuant to company instructions.

8
Table of Contents

Product Overview 20

Base Models 22

CX7 22

CX7ii 23

Features 24

Optional Features 30

USBC Cable Options 31

Operating Systems 33

Specifications 35

CX7 35

CX7ii 43

Migration 49

Mounting Configurations 51

Table Top Stand 52

Table Top Stand with Remote Power Supply 52

Table Top Stand with Integrated Power Supply 53

Remote I/O Chassis – Pole Mount 54

Remote I/O Chassis Options 54

Remote I/O Chassis Cable Options 54

Pole Mount Options 55

Integrated I/O Chassis – Stand/Wall/Pole Mount 56

Integrated I/O Chassis Options 57

Mounting Options 57

CX Head Ports 58

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Use and disclose solely pursuant to company instructions.

9
 CX Head (Motherboard) Connector Pinouts 59

USB-C (USB Type C Display) 59

LAN 60

USB-C (Power/Data) 61

I/O Ports 63

USB Centric I/O (Retail) 64

Base 64

Integrated I/O 66

Remote I/O Chassis 68

Serial Centric I/O (Hospitality) 69

Base 69

Integrated I/O 71

Remote I/O Chassis 73

I/O Board Connector Pinouts 75

12V USB + Power 75

24V USB + Power 76

Cash Drawer 77

DisplayPort 79

LAN 80

Power In 81

USB-C 82

USB 3.0 83

Serial Ports 83

DB-9 Serial (Standard UART) 84

RJ50 Serial (Enhanced UART) 85

RJ12 Serial (Two Enhanced UART and Two Standard UART) 86

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10
 RJ45 Serial (One Enhanced UART and One Standard UART) 87

Operator Controls 88

Power Switch 88

Image Recovery Button 90

Trusted Platform Module (TPM) 91

Verifying TPM is Enabled 91

Activating the hardware TPM 91

Imager 92

Programming the Imager 92

Keypad 93

Keypad/Keyboard Remap Utility 93

Label Locations 94

CX7 15” 4:3 Display with Base 95

CX7 15.6” 16:9 or 18.5” Display with Base 96

CX7 15” 4:3 or 15.6” 16:9 or 18.5” Display with Integrated I/O 97

CX7 15” 4:3 Display with Remote I/O 98

CX7 15.6” 16:9 or 18.5” Display with Remote I/O 99

Hardware Installation 100

Installation Restrictions 100

Ergonomic Workplace 101

Installing the Terminal 102

Connecting AC Power 104

Power Consumption 105

Connecting to a Network 106

Installing the Cash Drawer 108

Installing the Second Cash Drawer 109

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11
 Second Cash Drawer for USB Centric I/O (Retail) 110

Second Cash Drawer for Serial Centric I/O (Hospitality) 111

24V Cash Drawers 111

12V Cash Drawers 112

Configuring Cash Drawer Switch Polarity 113

Gen3 113

For 64-bit operating systems 114

For 32-bit operating systems 115

RPSW 116

OPOS 116

Configuring through RSM LE utility 116

Configuring through Windows Registry 117

JavaPOS 117

Configuring through RSM LE utility 117

Configuring through config.xml settings 118

RPSL 119

JavaPOS 119

Configuring through FitClient LE utility 119

Configuring through config.xml settings 119

NCRPSW/NCRPSL 120

Configuring through the DAL 120

Configuring through the Configuration File 121

Configuring through the Device Configuration Tool 122

Additional Reference 123

Installing the Transaction Printer 124

Powering Up the Terminal 125

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12
LED 126

Power LED 126

Diagnostic LEDs 127

LAN Diagnostic LEDs 132

I/O Panel LED 133

Base 134

Integrated I/O Expansion 135

Remote I/O Chassis 136

Operation and Cleaning 137

Administrator Login 137

Projected Capacitive (PCAP) Touchscreen 138

Using the PCAP Touchscreen 138

Cleaning the Touchscreen 139

Magnetic Stripe Reader 140

Using the MSR 140

Care of Cards 140

Card Thickness 140

Cleaning the MSR 141

Cleaning Frequency 141

Biometrics Fingerprint Reader 142

Using the Biometrics Reader 142

Cleaning the Sensor 143

Software Drivers 143

Cleaning the CX7 Cabinet 144

Cleaning the Cooling Vents 145

Disk Image Backup and NCR Image Recovery Tool 146

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13
 Introduction 146

Running the NCR Image Recovery Tool 148

Starting the NCR Image Recovery Tool 148

Main Screen 149

Save or Load Image 150

Saving an Image 152

Loading An Image 157

Change Settings 164

Change Network Settings 165

Change Password 166

Replace Recovery Image 167

Change Language 169

Creating a Disk Image 171

Configuring a Second SSD for RAID 172

Introduction 172

Configuring a RAID System in Windows 173

Configuring a RAID system in BIOS (CX7) 178

Deleting a RAID volume in BIOS (CX7) 180

Configuring a RAID system in BIOS (CX7ii) 181

Deleting a RAID volume in BIOS (CX7ii) 183

Linux Software RAID Setup 184

SLES 15 SP4 Software RAID Gold Master Image 185

SLES 15 SP5 Software RAID (UEFI) 209

NCRLinuxU2 Software RAID (UEFI) 233

Power Management 251

Computer States 251

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14
 G3 Mechanical Off 251

G2/S5 Soft Off 251

G1 Sleeping 252

G0 Working 252

ACPI Sleep States (S0 - S5) 252

Enabling Wake on LAN 256

BIOS Setup 260

Administrator Password 260

Entering Setup 260

Selecting Menu Options 260

Enabling ONESHOT 261

Accessing Serial Number and Class-Model Information 261

Restoring Factory Settings 262

BIOS Updating Procedure 263

Introduction 263

Prerequisites 263

USB Flash Key update prerequisites 263

Windows Flash Executable update prerequisites 263

SPI/BIOS Updating Procedures 264

Using the Bootable USB Flash Key 264

Using the Windows Flash Executable 268

Updating DMI using Windows DMI Edit Tool 269

Initial Terminal Imaging 270

Introduction 270

Imaging Procedure 270

Wireless Adapter Switching 271

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15
 Installing the Software and Driver 271

Enabling Intel® vPro (Active Management Technology) 277

Overview 277

Preconditions 278

Enabling Intel® Active Management in BIOS Utility 279

Configuring Intel® AMT Settings in Intel® MEBx Menu 280

Activating Network Access 281

Configuring a Static IPv4 Address 282

Verifying Intel® AMT Using Internet Explorer 283

Verifying Intel® AMT Using MeshCommander 284

Reference 292

Configuring AMT 293

Configuring the Terminal 293

APA Graphical Display 299

Configuring the APA Graphical Display 299

Flip Functionality 305

CX Display Touch Tool 307

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16
Revision Record

Issue Date Remarks

A Jul 2019 First Issue

B Nov 2019 Release 1.1

C Dec 2019 Added Administrator Login section

D Apr 2020 Updated touchscreen and cabinet cleaning procedures

E Jun 2020 Release 1.2

Added accessing serial number and class-model information

F Aug 2020 Release 1.3

G Oct 2020 Updated cabinet cleaning procedures

H Jan 2021 Release 1.4

I Mar 2021 Updated Mounting Configurations section

J Apr 2021 Updated the following:

l Caution statements in Preface and Connecting AC Power

l Illustration in Connecting AC Power

l Step 1 in Cleaning the Cabinet

K Jun 2021 Release 1.5 and 1.7

L Jun 2021 Removed Appendix for Odometers

M Jul 2021 Updated I/O Board Connector Pinouts

N Sep 2021 Release 1.6 – 5MP Camera

Added F107 Taiwan Power Cord and F755 NCRLinuxU 1.0
Removed F256 SSD 480 GB NVMe 4-channel

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17
Issue Date Remarks

O Dec 2021 Release 1.8 and 1.9

Added Standard/Enhanced label to Serial Ports
Updated Power Switch section

P Dec 2021 Added F471 OSI APA Graphical Display

Q Jan 2022 Added:

l Diagnostic LEDs

l Warning for non-NCR Cash Drawers

R Jan 2022 Updated touchscreen cleaning procedures

S May 2022 Release 1.10

Added USBC Cables illustration
Updated Windex note in touchscreen cleaning procedures
Added Configuring Gen3 Cash Drawer Switch Polarity

T Nov 2022 Added Power Consumption

U Mar 2023 Updated Configuring Cash Drawer Switch Polarity

V Apr 2023 Added Cleaning the MSR

W May 2023 Added Flip Functionality

X May 2023 Added NCRPSW/NCRPSL in Cash Drawer Switch Polarity section

Added CX Display Touch Tool

Y Jul 2023 Added Motherboard LAN Pinout and LAN Diagnostics LEDs

Z Oct 2023 Release 2.0 CX7ii

AA Jan 2024 Added Migration section

Added OS Features: F702, F711, F757. F770, F791

AB May 2024 Added Updating DMI using Windows DMI Edit Tool

Updated links from ncr.com to ncrvoyix.com

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18
Issue Date Remarks

AC Aug 2024 Added:

l Activating TPM

l Note in Linux Software RAID Setup introduction

l Linux Software RAID Setup for SLES 15 SP5 and NCRLinuxU2

l Configuring a RAID System in BIOS and Deleting a RAID volume

in BIOS

AD Oct 2024 Added Caution admonition in "Table Top Stand" on page 52.

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19
Product Overview

The NCR CX7 All-in-One POS (7772), powered by an Intel chipset (option of 8th Generation
Coffee Lake or 13th Generation Raptor Lake), features a sleek design, packed with superior
performance. The new, stylish design provides a wide range of configuration versatility. The
ability to configure with an I/O board that accommodates environments with more USB
devices or an I/O board that accommodates environments with more serial devices gives
customers the flexibility that prevents additional expansion boards or hubs.

The CX7 offers two I/O configurations:

l USB Centric I/O

l Serial Centric I/O

USB Centric I/O Serial Centric I/O

I/O Board Connectors
(Retail) (Hospitality)

USB-C to Head 1 1

12V Powered USB 3 1

24V Powered USB 1 1

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20
 USB Centric I/O Serial Centric I/O
I/O Board Connectors
(Retail) (Hospitality)

Serial 1 x RJ50 4 x RJ12

1 x DB9 2 x RJ45

USB 3.0 (5V) 2 2

DisplayPort 1 1

Cash Drawer (12/24 V) 1 (dual port) 2

LAN 1 1

Both I/O boards are connected to the CX7 core motherboard through a single USB Type-C
connector. In addition to the integration of the board in the base, each I/O can be
configured for a wall mount solution, pole mount solution, or ordered in a remote chassis to
permit placement under the counter.

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21
Base Models
CX7
Model Description

15” 4:3 Option

7772-1215-8801 15" 4:3 Display w/ Intel Celeron, 8GB DDR4 memory, No HDD, No Power
Supply

7772-1315-8801 15" 4:3 Display w/ Intel i3, 8GB DDR4 memory, No HDD, No Power Supply

7772-1515-8801 15" 4:3 Display w/ Intel i5, 8GB DDR4 memory, No HDD, No Power Supply

7772-2515-8801 15" 4:3 Display w/ Intel i5-9500TE, No memory, No HDD, No Power Supply

7772-3315-8801 15" 4:3 Display w/ Intel i3, 8GB DDR4 memory, No HDD, No Power Supply,
White

15.6” 16:9 (Wide Aspect) Option

7772-1216-8801 15.6" PCAP RGB w/ Intel Celeron, 8GB DDR4 memory, No HDD, No Power
Supply

7772-1316-8801 15.6" PCAP RGB w/ Intel i3, 8GB DDR4 memory, No HDD, No Power Supply

7772-1516-8801 15.6" PCAP RGB w/ Intel i5, 8GB DDR4 memory, No HDD, No Power Supply

7772-2516-8801 15.6" PCAP RGB w/ Intel i5-9500TE, No memory, No HDD, No Power Supply

18.5” Option

7772-1218-8801 18.5" PCAP RGB w/ Intel Celeron, 8GB DDR4 memory, No HDD, No Power
Supply

7772-1318-8801 18.5" PCAP RGB w/ Intel i3, 8GB DDR4 memory, No HDD, No Power Supply

7772-1518-8801 18.5" PCAP RGB w/ Intel i5, 8GB DDR4 memory, No HDD, No Power Supply

7772-2518-8801 18.5" PCAP RGB w/ Intel i5-9500TE, No memory, No HDD, No Power Supply

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22
CX7ii
Model Description

15” 4:3 Option

7772-5315-8801 CX7ii, 15" 4:3 Display w/ Gen13 Intel i3, No Memory, No HDD, No Power
Supply

7772-5515-8801 CX7ii, 15" 4:3 Display w/ Gen13 Intel i5, No Memory, No HDD, No Power
Supply

15.6” 16:9 (Wide Aspect) Option

7772-5316-8801 CX7ii, 15.6" PCAP RGB w/ Gen13 Intel i3, No Memory, No HDD, No Power
Supply

7772-5516-8801 CX7ii, 15.6" PCAP RGB w/ Gen13 Intel i5, No Memory, No HDD, No Power
Supply

18.5” Option

7772-5318-8801 CX7ii, 18.5" PCAP RGB w/ Gen13 Intel i3, No Memory, No HDD, No Power
Supply

7772-5518-8801 CX7ii, 18.5" PCAP RGB w/ Gen13 Intel i5, No Memory, No HDD, No Power
Supply

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23
Features
Feature Description CX7 CX7ii

Display F013 15" 4:3 oTP LCD, PCAP, eDP, 1024x768, AG/AS, ✓ ✓
400nit, 7772 EDID

F016 15.6" oTP LCD, PCAP, eDP, 1920x1080, AG/AS, 50K ✓ ✓

BL

F018 18.5” LCD, PCAP, eDP, 1920x1080, AG/AS, 50K BL ✓ ✓

F023 15" 4:3 oTP LCD, PCAP, eDP, 1024x768, AG/AS, ✓ ✕

400nit, 7772 EDID, White

Memory F134 8GB, DDR4 2400MHz (Add On) ✓ ✓

F136 16GB, DDR4 2400MHz (Add On) ✓ ✓

F138 32GB, DDR4 (Two 16GB DDR4) ✓ ✓

Storage Media F241 SSD 120 GB, M.2 SATA ✓ ✓

F242 DUAL SSD 120 GB, M.2 SATA ✓ ✓

F253 SSD 240 GB, M.2 NVMe (PCIe) ✓ ✓

F255 SSD 480 GB, M.2 NVMe (PCIe) ✓ ✓

Port A (Right Side) F140 No Peripheral Filler Plate ✓ ✓

Features
F141 NCR Encrypted MSR ✓ ✓

F149 External CX Keypad Module ✓ ✓

F340 No Peripheral Filler Plate, White ✓ ✕

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24
Feature Description CX7 CX7ii

Port B (Left F150 No Peripheral Filler Plate ✓ ✓

Side) Features
F151 Biometrics ✓ ✓

F156 Imager ✓ ✓

F157 Side Mount UV Bill Validator, CX7 ✓ ✓

F350 No Peripheral Filler Plate, White ✓ ✕

Port C (Bottom/ F160 No Peripheral Filler Plate ✓ ✓

Chin) Features
F161 2-in-1 Sign-in (Dallas Key/Addimat) ✓ ✓

F166 Imager ✓ ✓

F167 WiFi 6 Wireless Card and Antenna ✕ ✓

F168 Wireless Card and Antenna ✓ ✕

F169 External Speaker Module ✓ ✓

F360 No Peripheral Filler Plate, White ✓ ✕

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25
Feature Description CX7 CX7ii

Port D Features F330 No Customer Display - Logo Badge, White ✓ ✕

F450 No Customer Display - Logo Badge ✓ ✓

F451 APA (All Points Addressable) Graphical Display ✓ ✓

F452 7" Non-Touch LCD (XL7) Customer Display ✓ ✓

F453 7" Touch LCD (XL7) Customer Display ✓ ✓

F460 5MP Camera ✓ ✓

F461 2x20 Customer Display ✓ ✓

F462 Double Byte Customer Display ✓ ✓

F471 OSI APA (All Points Addressable) Graphical Display ✓ ✓

F490 No Customer Display - Logo Badge (18.5” Display) ✓ ✓

F491 APA (All Points Addressable) Graphical Display (18.5” ✓ ✓

Display)

F492 7" Non-Touch LCD (XL7) Customer Display (18.5” ✓ ✓

Display)

F493 7" Touch LCD (XL7) Customer Display (18.5” Display) ✓ ✓

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26
Feature Description CX7 CX7ii

Base Display F357 No Base Display Option, White ✓ ✕

F434 10" Touch (PCAP) LCD (TES) High Mount (USB-C) ✓ ✕

F435 10" Non-Touch LCD (XL10) Base Display (DP) ✓ ✓

F436 10" Touch (PCAP) LCD (XL10) Base Display (DP) ✓ ✓

F437 10" Non-Touch LCD (XL10) High Mount (DP) ✓ ✓

F438 10" Touch (PCAP) LCD (XL10) High Mount (DP) ✓ ✓

F439 10" Non-Touch LCD (XL10) with Cube Imager (DP) ✓ ✓

F446 10" Touch (PCAP) LCD (TES) Base Display ✓ ✓

F455 10" Non-Touch LCD (XL10) Base Display ✓ ✓

F456 10" Touch (PCAP) LCD (XL10) Base Display ✓ ✓

F457 No Base Display Option ✓ ✓

F465 10" Non-Touch LCD (XL10) with Cube Imager ✓ ✓

F466 10" Touch (PCAP) LCD (XL10) with Cube Imager ✓ ✓

F475 10" Non-Touch LCD (XL10) High Mount ✓ ✓

F476 10" Touch (PCAP) LCD (XL10) High Mount ✓ ✓

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27
Feature Description CX7 CX7ii

Base and Power F032 Base for USB Centric I/O (Retail), Integrated Power ✓ ✓
Supply Supply (15.6” 16:9 or 18.5” Display)

F033 Base for USB Centric I/O (Retail), Remote Power Supply ✓ ✓
(15.6” 16:9 or 18.5” Display)

F034 Base for Serial Centric I/O (Hospitality), Integrated ✓ ✓

Power Supply (15.6” 16:9 or 18.5” Display)

F035 Base for Serial Centric I/O (Hospitality), Remote Power ✓ ✓

Supply (15.6” 16:9 or 18.5” Display)

F036 Integrated USB Centric I/O (Retail) Expansion (15.6” ✓ ✓

16:9 Display)

F037 Integrated Serial Centric I/O (Hospitality) Expansion ✓ ✓

(15.6” 16:9 Display)

F038 Remote USB Centric I/O (Retail) Chassis (15.6” 16:9 or ✓ ✓

18.5” Display)

F039 Remote Serial Centric I/O (Hospitality) Chassis (15.6” ✓ ✓

16:9 or 18.5” Display)

F042 Base for USB Centric I/O (Retail), Integrated Power ✓ ✓

Supply (15” 4:3 Display)

F043 Base for USB Centric I/O (Retail), Remote Power Supply ✓ ✓
(15” 4:3 Display)

F044 Base for Serial Centric I/O (Hospitality), Integrated ✓ ✓

Power Supply (15” 4:3 Display)

F045 Base for Serial Centric I/O (Hospitality), Remote Power ✓ ✓

Supply (15” 4:3 Display)

F046 Integrated USB Centric I/O (Retail) (15” 4:3 Display) ✓ ✓

F047 Integrated Serial Centric I/O (Hospitality) (15” 4:3 ✓ ✓

Display)

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28
Feature Description CX7 CX7ii

F048 Remote USB Centric I/O (Retail) Chassis (15” 4:3 ✓ ✓

Display)

F049 Remote Serial Centric I/O (Hospitality) Chassis (15” 4:3 ✓ ✓

Display)

F342 Base for USB Centric I/O (Retail), Integrated Power ✓ ✕

Supply (15” 4:3 Display), White

Power Cord F100 US Power Cord ✓ ✓

F101 International Power Cord ✓ ✓

F102 UK Power Cord ✓ ✓

F103 Australia Power Cord ✓ ✓

F104 China Power Cord ✓ ✓

F105 SEV Power Cord ✓ ✓

F106 India Power Cord ✓ ✓

F107 Taiwan Power Cord ✓ ✓

F108 Argentina Power Cord ✓ ✓

F109 Power Cord 120V Twist Lock ✓ ✓

F119 No Power Cord ✓ ✓

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29
Optional Features
Optional Feature Description CX7 CX7ii

Optional Stand F040 Stand, CX7, Integrated I/O Mount, ✓ ✓

without Power Supply

F041 Stand, CX7, Integrated I/O Mount, ✓ ✓

with Power Supply

I/O Security Cover F050 CX I/O Security Cover ✓ ✓

Ethernet Cable F110 7772 10/100/1000 Ethernet Cable ✓ ✓

Serial Converter Cable F111 Serial Converter Cable ✓ ✓

Remote Base Cable (for use with F038, F112 USBC Cable, Remote, Keyed, Black, ✓ ✓
F039, F048, or F049) 1m

F113 USBC Cable, Remote, Keyed, Black, ✓ ✓

2.5m

F115 USBC Cable, Remote, Straight ✓ ✓

Offset, Black, 2.5m

TPM F130 Hardware TPM Security Module 2.0 ✓ ✓

Firmware F510 CX7 I/O Cash Drawer Firmware ✓ ✓

BIOS F420 UEFI BIOS - Coffee Lake -S ✓ ✕

(Windows)

F421 UEFI BIOS - Raptor Lake (Windows ✕ ✓

and Linux)

F422 UEFI BIOS - Coffee Lake - S (Linux) ✓ ✕

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30
USBC Cable Options

Item Cable Description Configuration Notes

1 1432-C847-0025 USBC Cable, Remote, Straight Offset, Use when connecting CX on third-party
7772-F115 Black, 2.5m bracket to remote I/O

2 1432-C851-0003 USBC Cable, PSU Adapter for CX Use with RJ45 Ethernet Plug (1432-
C852-0003)

3 1432-C852-0003 Cable, RJ45 Ethernet Plug Use with USBC Cable, PSU Adapter for
CX (1432-C851-0003)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

31
Item Cable Description Configuration Notes

4 1432-C878-0013 USBC Cable – XL7W/XL10W pole Use when connecting XL7W/XL10W

mount connected to CX5/CX7 stand pole mounted to CX on table top stand
model (1.3m)

5 1432-C880-0010 USBC Cable, Remote, Keyed, Black, Use when connecting CX head to
7772-F112 1m remote I/O

5 1432-C880-0025 USBC Cable, Remote, Keyed, Black, Use when connecting CX head to
7772-F113 2.5m remote I/O

6 1432-C883-0013 XL7W/XL10W USBC Cable for Use when connecting XL7W/XL10W

CX5/CX7 remote or integrated I/O pole mounted to CX with remote I/O
(1.3m) or integrated I/O

6 1432-C883-0025 XL7W/XL10W USBC Cable for Use when connecting XL7W/XL10W

CX5/CX7 remote or integrated I/O pole mounted to CX with remote I/O
(2.5m) or integrated I/O

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

32
Operating Systems
The OS image and base platform drivers will be pre-loaded on the solid state drive prior to
shipment. The POS must be configured with a solid state drive.

Configuration
Product ID Product ID Description CX7 CX7ii
Notes

7772-F700 No Operating System Approval ✓ ✓

required

7772-F701 No Operating System for CX7 Linux Users Approval ✓ ✕

required

7772-F702 No Operating System for CX7ii Linux Users Approval ✕ ✓

required

7772-F710 Windows 10 Professional Non Embedded 64 bit OS Pre-installed in ✓ ✕

the factory

7772-F711 CX7ii Windows 11 Professional Non Embedded (64 bit) Pre-installed in ✕ ✓

(UEFI BIOS) the factory

7772-F720 Windows 10 IoT Enterprise 2019 LTSC Value 64 bit (UEFI) Pre-installed in ✓ ✕
the factory

7772-F740 Orderman Windows 10 IoT Enterprise 2019 LTSC Value Pre-installed in ✓ ✕

64 bit (UEFI) the factory

7772-F755 NCRLinuxU 1.0 (Ubuntu 20.04.02 LTS based) Pre-installed in ✓ ✕

the factory

7772-F756 CX7 NCRLinuxU 2.0 Operating System (Ubuntu 22.04)– Pre-installed in ✓ ✕

Coffee Lake Only the factory

7772-F757 CX7ii NCRLinuxU 2.0 Operating System (Ubuntu 22.04)– Pre-installed in ✕ ✓

Raptor Lake Only the factory

7772-F758 Orderman Windows 10 IoT Enterprise 2021 LTSC Value Pre-installed in ✓ ✕

(64 bit) (UEFI BIOS) the factory

7772-F760 Windows 10 IoT Enterprise 2021 LTSC Value (64 bit) Pre-installed in ✓ ✕
(UEFI BIOS) the factory

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

33
 Configuration
Product ID Product ID Description CX7 CX7ii
Notes

7772-F762 CX7ii Windows 10 IoT Enterprise 2021 LTSC Value (64 Pre-installed in ✕ ✓
bit) (UEFI BIOS) the factory

7772-F770 CX7ii Windows 11 IoT Enterprise LTSC Value (64 bit) Pre-installed in ✕ ✓
(UEFI BIOS) the factory

7772-F780 NCR Linux C (CentOS 8) Pre-installed in ✓ ✕

the factory

7772-F781 NCR Linux C 3.0 (CentOS 7.9) Pre-installed in ✓ ✕

the factory

7772-F790 CX7 SUSE Linux Enterprise Server 15 (SLES15) x86 64 bit Pre-installed in ✓ ✕
Operating System–Coffee Lake Only the factory

7772-F791 CX7ii SUSE Linux Enterprise Server 15 (SLES15) x86 64 Pre-installed in ✕ ✓

bit Operating System–Raptor Lake Only the factory

Base client and third-party software are also available on the public NCR Platform Software
Website: https://www5.ncr.com/support/support_drivers_
patches.asp?Class=External\display

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

34
Specifications
CX7
Model Specs Good Better Best Best

Chipset Intel Q370 “Coffee Lake”

Processor Intel® Celeron® Intel® Core™ i3- Intel® Core™ i5- Intel® Core™ i5-
G4900T 8100T 8500T 9500TE

Clock Speed 2.9 GHz 3.1 GHz 2.1 GHz 2.2 GHz

Turbo Boost for Peak N/A N/A Up to 3.5 GHz Up to 3.6 GHz
Loads

Cores 2 4 6 6

Level 2 Cache 2MB 6MB 9MB 9MB

Thermal Design Power 35 Watts 35 Watts 35 Watts 35 Watts

AMT No No Yes Yes

Intel vPro No No Yes Yes

Image Recovery Button Yes Yes Yes Yes

Odometer Chip Yes Yes Yes Yes

RAID Support Yes Yes Yes Yes

TPM Yes Yes Yes Yes

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

35
Model Specs Good Better Best Best

Memory

Memory Type DDR4-2400MHz DDR4-2400MHz DDR4-2400MHz DDR4-2400MHz

Form Factor SODIMM SODIMM SODIMM SODIMM

Memory Slots 2 2 2 2

Standard Memory 8GB (1 x 8GB) 8GB (1 x 8GB) 8GB (1 x 8GB) 8GB (1 x 8GB)

Maximum Memory 32GB (2 x 16GB) 32GB (2 x 16GB) 32GB (2 x 16GB) 32GB (2 x 16GB)

M.2 Storage

Solid State Drive (SATA) 120GB SSD 120GB SSD 120GB SSD 120GB SSD
(128GB) (128GB) (128GB) (128GB)

Dual Solid State Drive Dual 120GB SSD Dual 120GB SSD Dual 120GB SSD Dual 120GB SSD
(SATA) (128GB) (128GB) (128GB) (128GB)

Solid State Drive (NVMe) 240GB SSD 240GB SSD 240GB SSD 240GB SSD
(256GB) (256GB) (256GB) (256GB)

Solid State Drive (NVMe) 480GB SSD 480GB SSD 480GB SSD 480GB SSD
(512GB) (512GB) (512GB) (512GB)

Integrated Touch Display

15.6” Projected Capacitive

15.6” Projected Yes Yes Yes Yes

Capacitive
1920 x 1080
10-point touch

Brightness 400 nits 400 nits 400 nits 400 nits

Screen Life 50K Hours to half 50K Hours to half 50K Hours to half 50K Hours to half
brightness brightness brightness brightness

Anti-Glare Yes Yes Yes Yes

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

36
Model Specs Good Better Best Best

15” 4:3 Projected Capacitive

15” 4:3 Projected Yes Yes Yes Yes

Capacitive
1024 x 768
10-point touch

Brightness 400 nits 400 nits 400 nits 400 nits

Screen Life 50K Hours to half 50K Hours to half 50K Hours to half 50K Hours to half
brightness brightness brightness brightness

Anti-Glare Yes Yes Yes Yes

18.5” Projected Capacitive

18.5” Projected Yes Yes Yes Yes

Capacitive
1920 x 1080
10-point touch

Brightness 400 nits 400 nits 400 nits 400 nits

Screen Life 50K Hours to half 50K Hours to half 50K Hours to half 50K Hours to half
brightness brightness brightness brightness

Anti-Glare Yes Yes Yes Yes

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

37
Model Specs Good Better Best Best

Peripherals

3-track Encrypted MSR Option Option Option Option

Integrated Wireless Option Option Option Option

802.11 AC & Bluetooth

Integrated Biometric Option Option Option Option

Reader

Integrated 2D Imager Option Option Option Option

Integrated 2-in-1 Sign-in Option Option Option Option

Device

Integrated UV Bill Option Option Option Option

Validator

Integrated Camera Option Option Option Option

Integrated External Option Option Option Option

Speaker

Integrated Speaker Standard Standard Standard Standard

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

38
Model Specs Good Better Best Best

Consumer Displays

APA Graphical Display Option Option Option Option

2x20 Customer Display Option Option Option Option

Double Byte Customer Option Option Option Option

Display

7” Color LCD Option Option Option Option

(Touch or Non-touch)

10” Color LCD Option Option Option Option

(Touch or Non-touch)

10” Color LCD with Cube Option Option Option Option

Scanner
(Touch or Non-touch)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

39
Model Specs Good Better Best Best

Dimensions/Weight

15.6” Projected Capacitive

15.6” CX7 terminal with Dimensions (w x d x h)

base 14.95” x 7.81” x 12.08”
(379.7 mm x 198.4 mm x 306.8 mm)

Weight
11.35 lbs (5.15 kg)

15.6” CX7 terminal without Dimensions (w x d x h)

base 14.95” x 1.26” x 9.32”
(379.7 mm x 32.0 mm x 236.6 mm)

Weight
5.30 lbs (2.40 kg)

15.6” CX7 terminal with Dimensions (w x d x h)

integrated I/O 14.95” x 2.29” x 9.32”
(379.7 mm x 58.1 mm x 236.6 mm)

Weight
6.30 lbs (2.86 kg)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

40
Model Specs Good Better Best Best

15” 4:3 Projected Capacitive

15” 4:3 CX7 terminal with Dimensions (w x d x h)

base 13.88” x 8.23” x 12.52”
(352.5 mm x 209.0 mm x 318.0 mm)

Weight
12.00 lbs (5.44 kg)

15” 4:3 CX7 terminal Dimensions (w x d x h)

without base 13.88” x 1.34” x 10.76”
(352.5 mm x 34.1 mm x 273.4 mm)

Weight
6.30 lbs (2.86 kg)

15” 4:3 CX7 terminal with Dimensions (w x d x h)

integrated I/O 13.88” x 2.37” x 10.76”
(352.5 mm x 60.2 mm x 273.4 mm)

Weight
6.80 lbs (3.08 kg)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

41
Model Specs Good Better Best Best

18.5” Projected Capacitive

18.5” CX7 terminal with Dimensions (w x d x h)

base 17.90“ x 8.35” x 13.01”
(454.7 mm x 212.2 mm x 330.4 mm)

Weight
14.40 lbs (6.53 kg)

18.5” CX7 terminal without Dimensions (w x d x h)

base 17.90” x 1.51” x 11.11”
(454.7 mm x 38.3 mm x 282.3 mm)

Weight
8.60 lbs (3.90 kg)

18.5” CX7 terminal with Dimensions (w x d x h)

integrated I/O 17.90” x 2.53” x 11.11”
(454.7 mm x 64.2 mm x 282.3 mm)

Weight
9.50 lbs (4.31 kg)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

42
CX7ii
Model Specs Better Best

Chipset Intel “Raptor Lake”

Processor Intel® Core™ i3-13100TE Intel® Core™ i5-13500TE

Clock Speed 2.4 GHz 1.3 GHz

Turbo Boost for Peak Loads Up to 4.1 GHz Up to 4.5 GHz

Cores 4 14

Cache 12MB 24MB

Level 2 Cache 5MB 11.5MB

Thermal Design Power 35 Watts 35 Watts

AMT No Yes

Intel vPro No Yes

Image Recovery Button Yes Yes

Odometer Chip Yes Yes

RAID Support Yes Yes

TPM Yes Yes

Memory

Memory Type DDR4-2400MHz DDR4-2400MHz

Form Factor SODIMM SODIMM

Memory Slots 2 2

Standard Memory 8GB (1 x 8GB) 8GB (1 x 8GB)

Maximum Memory 32GB (2 x 16GB) 32GB (2 x 16GB)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

43
Model Specs Better Best

M.2 Storage

Solid State Drive (SATA) 120GB SSD (128GB) 120GB SSD (128GB)

Dual Solid State Drive (SATA) Dual 120GB SSD (128GB) Dual 120GB SSD (128GB)

Solid State Drive (NVMe) 240GB SSD (256GB) 240GB SSD (256GB)

Solid State Drive (NVMe) 480GB SSD (512GB) 480GB SSD (512GB)

Integrated Touch Display

15.6” Projected Capacitive

15.6” Projected Capacitive Yes Yes

1920 x 1080
10-point touch

Brightness 400 nits 400 nits

Screen Life 50K Hours to half brightness 50K Hours to half brightness

Anti-Glare Yes Yes

15” 4:3 Projected Capacitive

15” 4:3 Projected Capacitive Yes Yes

1024 x 768
10-point touch

Brightness 400 nits 400 nits

Screen Life 50K Hours to half brightness 50K Hours to half brightness

Anti-Glare Yes Yes

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

44
Model Specs Better Best

18.5” Projected Capacitive

18.5” Projected Capacitive Yes Yes

1920 x 1080
10-point touch

Brightness 400 nits 400 nits

Screen Life 50K Hours to half brightness 50K Hours to half brightness

Anti-Glare Yes Yes

Peripherals

3-track Encrypted MSR Option Option

Integrated Wireless Option Option

802.11 AC & Bluetooth

Integrated Biometric Reader Option Option

Integrated 2D Imager Option Option

Integrated 2-in-1 Sign-in Device Option Option

Integrated UV Bill Validator Option Option

Integrated Camera Option Option

Integrated External Speaker Option Option

Integrated Speaker Standard Standard

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

45
Model Specs Better Best

Consumer Displays

APA Graphical Display Option Option

2x20 Customer Display Option Option

Double Byte Customer Display Option Option

7” Color LCD Option Option

(Touch or Non-touch)

10” Color LCD Option Option

(Touch or Non-touch)

10” Color LCD with Cube Scanner Option Option

(Touch or Non-touch)

Dimensions/Weight

15.6” Projected Capacitive

15.6” CX7 terminal with base Dimensions (w x d x h)

14.95” x 7.81” x 12.08”
(379.7 mm x 198.4 mm x 306.8 mm)

Weight
11.35 lbs (5.15 kg)

15.6” CX7 terminal without base Dimensions (w x d x h)

14.95” x 1.26” x 9.32”
(379.7 mm x 32.0 mm x 236.6 mm)

Weight
5.30 lbs (2.40 kg)

15.6” CX7 terminal with integrated I/O Dimensions (w x d x h)

14.95” x 2.29” x 9.32”
(379.7 mm x 58.1 mm x 236.6 mm)

Weight
6.30 lbs (2.86 kg)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

46
Model Specs Better Best

15” 4:3 Projected Capacitive

15” 4:3 CX7 terminal with base Dimensions (w x d x h)

13.88” x 8.23” x 12.52”
(352.5 mm x 209.0 mm x 318.0 mm)

Weight
12.00 lbs (5.44 kg)

15” 4:3 CX7 terminal without base Dimensions (w x d x h)

13.88” x 1.34” x 10.76”
(352.5 mm x 34.1 mm x 273.4 mm)

Weight
6.30 lbs (2.86 kg)

15” 4:3 CX7 terminal with integrated I/O Dimensions (w x d x h)

13.88” x 2.37” x 10.76”
(352.5 mm x 60.2 mm x 273.4 mm)

Weight
6.80 lbs (3.08 kg)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

47
Model Specs Better Best

18.5” Projected Capacitive

18.5” CX7 terminal with base Dimensions (w x d x h)

17.90“ x 8.35” x 13.01”
(454.7 mm x 212.2 mm x 330.4 mm)

Weight
14.40 lbs (6.53 kg)

18.5” CX7 terminal without base Dimensions (w x d x h)

17.90” x 1.51” x 11.11”
(454.7 mm x 38.3 mm x 282.3 mm)

Weight
8.60 lbs (3.90 kg)

18.5” CX7 terminal with integrated I/O Dimensions (w x d x h)

17.90” x 2.53” x 11.11”
(454.7 mm x 64.2 mm x 282.3 mm)

Weight
9.50 lbs (4.31 kg)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

48
Migration
The table below shows the differences between CX7 and CX7ii.

CX7 CX7ii

Motherboard Coffee Lake Raptor Lake

Processors l Intel® Celeron® G4900T l Intel® Core™ i3-13100TE

l Intel® Core™ i3-8100T l Intel® Core™ i5-13500TE

l Intel® Core™ i5-8500T

l Intel® Core™ i5-9500TE

WiFi WiFi 5 WiFi 6E AX210

Dual Band Wireless-AC 9260

OS Image Not available on CX7ii: Not available on CX7:

l Win 10 IoT Enterprise LTSC 2019 l Win 11 Pro

l Win 11 IoT Enterprise (Q2 2024)

BIOS AMI Insyde

Display Sizes l 15.6" Projected Capacitive l 15.6" Projected Capacitive

l 15" 4:3 Projected Capacitive l 15" 4:3 Projected Capacitive

l 18.5" Projected Capacitive l 18.5" Projected Capacitive

l 21.5" Projected Capacitive

Driver Packages l Supports NCRPSW/NCRPSL l Supports NCRPSW/NCRPSL

l Supports RPSW or RPSL

l Supports RPDM/CADD

l Supports Gen3

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

49
 CX7 CX7ii

OS Images l The “no operating system” features l The “no operating system” features
for CX7 and CX7ii are different due for CX7 and CX7ii are different due
to the different BIOS contents. to the different BIOS contents.

l Supports any Orderman Windows l Does not support any Orderman

OS image (F740, F758) Windows OS image (F740, F758)

l Supports any NCRLinuxU 1.0 image l Does not support any NCRLinuxU 1.0
(F755) image (F755)

l Support any NCRLinuxC images l Does not support any NCRLinuxC

(F780, F781) images (F780, F781)

l Any customer-specific OS images for

CX7 Windows and Linux will not be
available for CX7ii without initiating
a new SCER

Note
l CX7 and CX7ii NCRLinuxU 2.0 images will be the same, but the Linux features
F756 and F757 will be different due to the different BIOS contents.

l CX7 and CX7ii SUSE Linux images will be the same, but the Linux features F790
and F791 will be different due to the different BIOS contents.

Warning
The CX7 image is not usable on the CX7ii. When migrating from CX7 to CX7ii, images
must be updated based on the latest NCR Gold Images.

BIOS l Requires a different BIOS for l Uses the same BIOS for Windows
Windows and Linux and Linux

l Not interchangeable with CX7ii l Not interchangeable with CX7

l Any customer-specific BIOSs for CX7

will not be available for CX7ii without
initiating a new SCER

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

50
Mounting Configurations
In addition to the integration of the board in the base, each I/O can be configured for a wall
mount solution, pole mount solution, or ordered in a remote chassis to permit placement
under the counter.

l "Table Top Stand" on the next page

l "Remote I/O Chassis – Pole Mount" on page 54
l "Integrated I/O Chassis – Stand/Wall/Pole Mount" on page 56

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

51
Table Top Stand
Caution
When the CX Head is mounted on a Table Top Stand, it is NOT recommended to flip
the CX Head to transition to a customer's view. Constant flipping of the Head causes
friction on the cable and can lead to wear over an undetermined timeframe. If
constant transitioning to a customer's view is required on a daily basis, it is
recommended to mount the CX Head on a pole that permits rotation, such as the 14”
Surface Mount Pole (7772-K503) or 14” Bolt-thru Mount Pole (7772-K504).

Table Top Stand with Remote Power Supply

The Power Supply is not integrated in the Base.

For CX7 15.6” 16:9 or 18.5” Display

l with USB Centric I/O (Retail) (F033)
l with Serial Centric I/O (Hospitality) (F035)

For CX7 15” 4:3 Display

l with USB Centric I/O (Retail) (F043)
l with Serial Centric I/O (Hospitality) (F045)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

52
Table Top Stand with Integrated Power Supply
The Power Supply is integrated in the Base.

For CX7 15.6” 16:9 or 18.5” Display

l with USB Centric I/O (Retail) (F032)
l with Serial Centric I/O (Hospitality) (F034)

For CX7 15” 4:3 Display

l with USB Centric I/O (Retail) (F042)
l with Serial Centric I/O (Hospitality) (F044)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

53
Remote I/O Chassis – Pole Mount
The CX7, when configured with a Remote I/O, must be mounted on a Pole.

Remote I/O Chassis Options

For CX7 15.6” 16:9 or 18.5” Display
l 7772-F038, 7772-K038 – Remote USB Centric I/O (Retail) Chassis
l 7772-F039, 7772-K039 – Remote Serial Centric I/O (Hospitality) Chassis

For CX7 15” 4:3 Display

l 7772-F048, 7772-K038 – Remote USB Centric I/O (Retail) Chassis
l 7772-F049, 7772-K039 – Remote Serial Centric I/O (Hospitality) Chassis

Remote I/O Chassis Cable Options

l 7772-F112 (1432-C880-0010) – USBC Cable, Remote, Keyed, Black, 1m
l 7772-F113 (1432-C880-0025) – USBC Cable, Remote, Keyed, Black, 2.5m

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

54
Pole Mount Options
The following kits provide an option to mount the CX7 with Remote I/O on a Pole.

l 7772-K400 – Pole Mount

l 7772-K503 – 14” Surface Mount Pole
l 7772-K504 – 14” Bolt-thru Mount Pole

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

55
Integrated I/O Chassis – Stand/Wall/Pole
Mount
The CX7 with Integrated I/O can be mounted on a stand, on a wall, or on a Pole.

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

56
Integrated I/O Chassis Options
For CX7 15.6” 16:9 or 18.5” Display
l 7772-F036 – Integrated USB Centric I/O (Retail)
l 7772-F037 – Integrated Serial Centric I/O (Hospitality)

For CX7 15” 4:3 Display

l 7772-F046 – Integrated USB Centric I/O (Retail)
l 7772-F047 – Integrated Serial Centric I/O (Hospitality)

Note
Kits are not available to convert units to Integrated I/O.

Mounting Options
The following features/kits provide an option to mount the CX7 with Integrated I/O on a
stand, on a wall, or on a Pole.

Table Top Stand

l 7772-F040 – Stand, CX7, Integrated I/O Mount, without Power Supply
l 7772-F041 – Stand, CX7, Integrated I/O Mount, with Power Supply

Wall Mount
l 7772-K320 – Flush Wall Mount Bracket, Integrated I/O
l 7772-K325 – Wall Mount Bracket with Power Supply enclosure, Integrated I/O

Pole Mount
l 7772-K400 – Pole Mount
l 7772-K503 – 14” Surface Mount Pole
l 7772-K504 – 14” Bolt-thru Mount Pole

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

57
CX Head Ports

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

58
CX Head (Motherboard) Connector Pinouts
USB-C (USB Type C Display)
The USB Type C connector (Molex 105450-0101-SD) serves as the connection between the
Motherboard and the secondary display. The connector is rated at 30V withstand voltage and
a current carrying capacity of up to 5A. The connector is compliant with the USB Type C
Standard with Alt Mode for Display Port and reversible connection capability.

Signal Pin Pin Signal

GND A1 B12 GND

USB 3.0 TX1+ A2 B11 USB 3.0 RX1+

USB 3.0 TX1– A3 B10 USB 3.0 RX1–

+V (12V) A4 B9 +V (12V)

CC1 A5 B8 SBU2

USB 2.0 D+ A6 B7 USB 2.0 D–

USB 2.0 D– A7 B6 USB 2.0 D+

SBU1 A8 B5 CC2

+V (12V) A9 B4 +V (12V)

Display Port A10 B3 Display Port

Display Port A11 B2 Display Port

GND A12 B1 GND

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

59
The Power Deliver (PD) Controller communicates with existing products which use TI
TPS6598x devices. TThe port only supports standard 5V and non-PD (non-Power Delivery)
standard voltage of 12V on +V pins to power NCR Customer Displays.

The port requires an MUX with Redriver to support cable lengths up to 4m.

LAN
The Motherboard provides 10/100/Gb LAN support using Intel I219 “Jacksonville”.

Signal Name Pin Pin Signal Name

MDIP0 1 2 MDIN0

MDIP1 3 4 MDIN1

MDIP2 5 6 MDIN2

MDIP3 7 8 MDIN3

The LAN connector features Activity, Link, and Speed indicator LEDs. For more information,
refer to "LAN Diagnostic LEDs" on page 132.

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

60
USB-C (Power/Data)
The USB Type C connector (Molex 105450-0101-SD) serves as the primary connection
between the Motherboard and the I/O Board. The connector is rated at 30V withstand
voltage and a current carrying capacity of up to 5A. The port is a non-standard USB-C port
and is only intended to connect the Motherboard to the I/O Board. The port provides 24V
and up to 4A current directly to the Motherboard from the I/O Board without Power Delivery
(PD) handshaking.

Signal Pin Pin Signal

GND A1 B12 GND

USB 3.0 TX1+ A2 B11 USB 3.0 RX1+

USB 3.0 TX1– A3 B10 USB 3.0 RX1–

+V (24V) A4 B9 +V (24V)

CC1 (GPIO1) A5 B8 SBU2

USB 2.0 A D+ A6 B7 USB 2.0 B D–

USB 2.0 A D– A7 B6 USB 2.0 B D+

SBU1 A8 B5 CC2 (GPIO2)

+V (24V) A9 B4 +V (24V)

Display Port A10 B3 Display Port

Display Port A11 B2 Display Port

GND A12 B1 GND

Since reversibility is not required, the CC1 and CC2 signals will be re-purposed for the
following functions:

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

61
 Signal Pin Function

CC1 (GPIO1) A5 Power Status from Motherboard

CC2 (GPIO2) B5 Display Port Hot Plug Detect

The port does not require an MUX, but requires independent Redrivers on the USB 3.0 and
DP signals to support long cable lengths.

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

62
I/O Ports
l USB Centric I/O (Retail)
l "Base" on the next page
l "Integrated I/O" on page 66
l "Remote I/O Chassis" on page 68

l Serial Centric I/O (Hospitality)

l "Base" on page 69
l "Integrated I/O" on page 71
l "Remote I/O Chassis" on page 73

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

63
USB Centric I/O (Retail)
Base
The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) with a
USB Centric I/O (Retail) Base.

Callout Port Name

1 Cash Drawer

2 USB 24V

3 USB 12V, Ports C to E

4 24V Power In

5 Status LED

6 USB-C

7 LAN Out

Note
Connect to the CX Head

Confidential and proprietary information of NCR Voyix.

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64
Callout Port Name

8 LAN In

Note
Connect to Ethernet Network

9 DB9 Serial (Standard UART)

10 DisplayPort

11 Dual USB 3.0

12 RJ50 Serial (Enhanced UART)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

65
Integrated I/O
The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) with
Integrated USB Centric I/O (Retail).

Callout Port Name

1 Cash Drawer

2 USB 24V

3 USB 12V

4 24V Power In

5 Status LED

6 USB-C

7 DB9 Serial (Standard UART)

8 DisplayPort

9 Dual USB 3.0

10 RJ50 Serial (Enhanced UART)

Note
The Integrated USB Centric I/O (Retail) does not include a LAN Port. A LAN Port is
available on the Motherboard. To connect to a network, refer to "Connecting to a
Network" on page 106.

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

66
Confidential and proprietary information of NCR Voyix.
Use and disclose solely pursuant to company instructions.

67
Remote I/O Chassis
The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) Remote
USB Centric I/O (Retail) Chassis.

Callout Port Name

1 RJ50 Serial (Enhanced UART)

2 Dual USB 3.0

3 DisplayPort

4 DB9 Serial (Standard UART)

5 LAN In

Note
Connect to Ethernet Network

6 LAN Out

Note
Connect to the CX Head

7 USB-C

8 LED

9 24V Power In

10 USB 12V

11 USB 24V

12 Cash Drawer

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

68
Serial Centric I/O (Hospitality)
Base
The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) with a Serial
Centric I/O (Hospitality) Base.

Callout Port Name

1 RJ45 Serial

l COM5 (Enhanced UART)

l COM6 (Standard UART)

2 Dual USB 3.0

3 USB 12V

4 USB 24V

5 24V Power In

6 Status LED

7 USB-C

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

69
Callout Port Name

8 LAN Out

Note
Connect to the CX Head

9 LAN In

Note
Connect to Ethernet Network

10 DisplayPort

11 Cash Drawer B

12 Cash Drawer

13 RJ12 Serial

l COM1 (Enhanced UART)

l COM2 (Standard UART)

l COM3 (Enhanced UART)

l COM4 (Standard UART)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

70
Integrated I/O
The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) with
Integrated Serial Centric I/O (Hospitality).

Callout Port Name

1 RJ45 Serial

l COM5 (Enhanced UART)

l COM6 (Standard UART)

2 Dual USB 3.0

3 USB 12V

4 USB 24V

5 24V Power In

6 Status LED

7 USB-C

8 DisplayPort

9 Cash Drawer B

10 Cash Drawer A

11 RJ12 Serial

l COM1 (Enhanced UART)

l COM2 (Standard UART)

l COM3 (Enhanced UART)

l COM4 (Standard UART)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

71
Note
The Integrated Serial Centric I/O (Hospitality) does not include a LAN Port.
A LAN Port is available on the Motherboard. To connect to a network, refer to
"Connecting to a Network" on page 106.

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

72
Remote I/O Chassis
The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) Remote
Serial Centric I/O (Hospitality) Chassis.

Callout Port Name

1 RJ12 Serial

l COM1 (Enhanced UART)

l COM2 (Standard UART)

l COM3 (Enhanced UART)

l COM4 (Standard UART)

2 Cash Drawer A

3 Cash Drawer B

4 DisplayPort

5 LAN In

Note
Connect to Ethernet Network

6 LAN Out

Note
Connect to the CX Head

7 USB-C

8 LED

9 24V Power In

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

73
Callout Port Name

10 USB 24V

11 USB 12V

12 Dual USB 3.0

13 RJ45 Serial

l COM5 (Enhanced UART)

l COM6 (Standard UART)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

74
I/O Board Connector Pinouts
12V USB + Power
The I/O Board provides latching 12V Powered USB port (Foxconn P/N UB11123-GHT2-4F or
NCR approved equivalent). The 12V Powered USB port is capable of supplying 12V at 2.0A
max. The color of the connector is teal.

The 12V of each port is fused with a self-healing poly-fuse (Polytronics Everfuse P/N
SMD2920P300TF/15 or NCR approved equivalent). An overcurrent signal is used to detect
when this fuse is open. This signal is connected to a GPIO on the Super I/O.

Current limiting power switches are provided on the 5V VBUS pins with a limit current of 1A.

The USB Centric I/O Board provides three 12V Powered USB ports, while the Serial Centric
I/O Board provides one 12V Powered USB port.

Signal Name Pin Pin Signal Name

USB PWR 1 5 GND

USB D– 2 6 +12V

USB D+ 3 7 +12V

GND 4 8 GND

FRAME GND 9 10 FRAME GND

FRAME GND 11 12 FRAME GND

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

75
24V USB + Power
The I/O Board provides one latching 24V Powered USB port (Foxconn P/N UB11123-GHR3-
4F or NCR approved equivalent). The 24V Powered USB port is capable of supplying 24V at
2.3A continuous and 3.0A peak. The color of the connector is red.

The 24V is fused with a resettable fuse (Tyco RUEF250U or NCR approved equivalent). An
overcurrent signal is used to detect when this fuse is open. This signal is connected to a
GPIO on the Super I/O. A separate return line, 24V_RET, is used instead of ground to
provide noise isolation.

Signal Name Pin Pin Signal Name

USB PWR 1 5 24V_RET

USB D– 2 6 +24V

USB D+ 3 7 +24V

GND 4 8 24V_RET

FRAME GND 9 10 FRAME GND

FRAME GND 11 12 FRAME GND

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

76
Cash Drawer
Cash Drawer Connector for USB Centric I/O
The USB Centric I/O Board provides a single 6-position RJ12 connector (Molex 44248-0065
or NCR approved equivalent).

Pin Signal Name

1 Frame Gnd

2 Solenoid A

3 Drawer A/B

4 +24V/12V

5 Solenoid B

6 Logic Gnd

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

77
Cash Drawer Connector for Serial Centric I/O
The Serial Centric I/O Board provides a dual package RJ12 connector. The color of the
connector is red.

Pin Signal Name

1 Frame Gnd

2 Solenoid A

3 Drawer A/B

4 +24V/12V

5 NC

6 Logic Gnd

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

78
DisplayPort
The I/O Board provides a 2-lane DisplayPort. Lanes 2 and 3 of the DisplayPort are not
connected internally.

Pin Signal Name

1 ML_Lane0 (p)

2 GND

3 ML_Lane0 (n)

4 ML_Lane1 (p)

5 GND

6 ML_Lane1 (n)

7 ML_Lane2 (p)

8 GND

9 ML_Lane2 (n)

10 ML_Lane3 (p)

11 GND

12 ML_Lane3 (n)

13 CONFIG1

14 CONFIG2

15 AUX CH (p)

16 GND

Confidential and proprietary information of NCR Voyix.

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79
 Pin Signal Name

17 AUX CH (n)

18 Hot Plug Detect

19 Return

20 DP_PWR

LAN
Both USB Centric and Serial Centric I/O Boards provide Gigabit Ethernet support on an RJ45
connector using a passthrough connection to the motherboard. The connector does not
feature an LED indicator.

Note
The Integrated I/O does not have LAN Out and LAN In Ports.

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

80
Power In
Both USB Centric and Serial Centric I/O Boards accept +24V DC voltage input from an
external power supply. The Power In connector is a 4-pin DIN - CUI PD-40S or equivalent.

Pin Signal Name

1 GND

2 24V

3 GND

4 24V

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

81
USB-C
The I/O Board is connected to the motherboard through a non-standard USB Type C
connector. The I/O Board provides a +24V power to the motherboard through the VBUS
lines of the USB-C connector.

Signal Pin Pin Signal

GND A1 B12 GND

USB 3.0 TX1+ A2 B11 USB 3.0 RX1+

USB 3.0 TX1– A3 B10 USB 3.0 RX1–

+V (24V) A4 B9 +V (24V)

CC1 (GPIO1) A5 B8 SBU2

USB 2.0 A D+ A6 B7 USB 2.0 B D–

USB 2.0 A D– A7 B6 USB 2.0 B D+

SBU1 A8 B5 CC2 (GPIO2)

+V (24V) A9 B4 +V (24V)

Display Port A10 B3 Display Port

Display Port A11 B2 Display Port

GND A12 B1 GND

Since reversibility is not required, the CC1 and CC2 signals will be re-purposed for the
following functions:

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82
 Signal Pin Function

CC1 (GPIO1) A5 Power Status from Motherboard

CC2 (GPIO2) B5 Display Port Hot Plug Detect

USB 3.0
The I/O Board provides a dual-stack USB 3.0 Type A connector. Each standard +5V USB port
is capable of supplying 5V at 900mA which is controlled via load switch.

Serial Ports
The USB Centric (Retail) and Serial Centric (Hospitality) I/O Boards provide different serial
port connectors. The serial ports are connected through a USB to dual UART bridge IC
(SiLabs CP2105).

The serial ports either have a Standard or Enhanced UART interface with the following
features:

Standard UART Interface Enhanced UART Interface

Data formats supported: Data 8 Data Bits 5, 6, 7, and 8 Data Bits

Bits

Data formats supported: Stop 1 Stop Bit 1, 1.5, and 2 Stop Bits
Bits

Parity Even, Odd, No Parity Odd, Even, Mark, Space, No Parity

Baud Rates 2,400 bps to 921,600 bps 300 bps to 2.0 Mbps

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

83
DB-9 Serial (Standard UART)
The USB Centric I/O Board provides one full RS-232 serial port (Standard UART) through a
DB-9 connector. The port has a shunt to select between +12V (default), +5V, or normal RI
functionality. Maximum power capability is 1A from this port. The power output from this port
is protected by a self-healing fuse.

Pin Signal Name

1 DCD

2 RXD

3 TXD

4 DTR

5 GND

6 DSR

7 RTS

8 CTS

9 RI

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

84
RJ50 Serial (Enhanced UART)
The USB Centric I/O Board provides one full RS-232 serial port (Enhanced UART) through an
RJ50 connector. The port has a shunt to select between +12V (default), +5V, or normal RI
functionality. Maximum power capability is 1A from this port. The power output from this port
is protected by a self-healing fuse.

Pin Signal Name

1 NC

2 DCD

3 DSR

4 RXD

5 RTS

6 TXD

7 CTS

8 DTR

9 GND

10 RI

The RJ50 can be converted to DB9 using these Serial Adapter Cables:

l 1432-C304-0003 — RJ50 (10–pin) to DB9 (0.30m)

l 1432-C337-0007 — RJ50 (10–pin) to DB9 (0.65m)

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

85
RJ12 Serial (Two Enhanced UART and Two Standard UART)
The Serial Centric I/O Board provides a quad-package RJ12 serial port (two Enhanced UART
and two Standard UART). The RJ12 port is an unshielded 6-pin. The color of the connector is
black.

Pin Signal Name

1 RTS

2 GND

3 TX

4 RX

5 GND

6 CTS

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

86
RJ45 Serial (One Enhanced UART and One Standard UART)
The Serial Centric I/O Board provides one dual package RJ45 serial port (one Enhanced
UART and one Standard UART). The RJ45 port is an unshielded 8-pin. The color of the
connector is yellow.

Pin Signal Name

1 DSR

2 DCD

3 DTR/5V

4 GND

5 RX

6 TX

7 CTS

8 RTS/12V

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

87
Operator Controls
Power Switch
The Power Switch is located on the bottom of the display. This switch is a momentary contact,
push-on-push-off switch.

The behavior of the Power Switch is controlled by an Operating System setting. Options
typically include:

l Do nothing
l Sleep
l Hibernate
l Shut down
l Turn off the Display

Do nothing is the recommended setting to avoid accidental power cycles. To ensure a stable
system, power cycles should only be controlled through the customer POS application.

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

88
Warning
If the Power Switch is pressed for four seconds when powering down, the hardware
level override of the processor forces an uncontrolled shutdown. This can corrupt the
Operating System. The ONESHOT feature disables this hardware override. To turn on
the ONESHOT feature, refer to the following procedures: "Enabling ONESHOT" on
page 261.

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

89
Image Recovery Button
The Image Recovery Button is for the OS Image Recovery Tool option. The recessed button is
located on the bottom of the display. The button is a momentary contact, push-on-push-off
switch.

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

90
Trusted Platform Module (TPM)
Verifying TPM is Enabled
CX7/CX7ii supports fTPM (software) version 2.0. To confirm that TPM is enabled, follow
these steps:

1. Go to Windows Device Manager.

2. Click the drop-down for Security devices. Trusted Platform Module 2.0 should display
as shown below.

Activating the hardware TPM

The CX7/CX7ii motherboard supports an optional hardware TPM. The hardware TPM can be
activated through the BIOS.

CX7
To activate the hardware TPM in CX7, follow these steps:

1. In BIOS Setup, go to Advanced.

2. Select Trusted Computing.
3. Change the TPM Device Selection from PTT to dTPM.

CX7ii
To activate the hardware TPM in CX7ii, follow these steps:

1. In BIOS Setup, go to Security.

2. Set the FTPM/DTPM to DTPM.

Confidential and proprietary information of NCR Voyix.

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91
Imager
Programming the Imager
To program the imager to work on a Retail or Hospitality (Aloha) POS, refer to the following
sections in the Imager Setup Sheets document (BCC5-0000-5470):
https://onlinehelp.ncrvoyix.com/Retail/Scanners/ImagerSetup/HTML/FrontMatter-
HTML/Home.htm

l Retail
l Honeywell N6600/N6700 Retail Quick Imager Setup

l Hospitality (Aloha)
l Honeywell N6600 Aloha Programming Sheet

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92
Keypad

The Keypad includes keytips and lenses. These are bagged separately (not installed).

l 1x1 "00" Key, Black (Qty. 1)

l 1x2 "0" Key, Black (Qty. 1)
l 1x1 Keytip Lens (Qty. 1)
l 1x1.5 Keytip Lens (Qty. 11)
l 2x1.5 Keytip Lens (Qty. 1)

Keypad/Keyboard Remap Utility

The NCR POS Keyboard Remap Utility provides a graphical user interface for keyboard
remapping. The utility is located in the following location:

http://www5.ncr.com/support/support_drivers_
patches.asp?Class=External/NCRKeyboard\Remap\display

Refer to the Readme document for the utility installation procedure.

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

93
Label Locations
l "CX7 15” 4:3 Display with Base" on the next page
l "CX7 15.6” 16:9 or 18.5” Display with Base" on page 96
l "CX7 15” 4:3 or 15.6” 16:9 or 18.5” Display with Integrated I/O" on page 97
l "CX7 15.6” 16:9 or 18.5” Display with Remote I/O" on page 99

Confidential and proprietary information of NCR Voyix.

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94
CX7 15” 4:3 Display with Base

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

95
CX7 15.6” 16:9 or 18.5” Display with Base

Confidential and proprietary information of NCR Voyix.

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96
CX7 15” 4:3 or 15.6” 16:9 or 18.5” Display
with Integrated I/O

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

97
CX7 15” 4:3 Display with Remote I/O

Confidential and proprietary information of NCR Voyix.

Use and disclose solely pursuant to company instructions.

98
CX7 15.6” 16:9 or 18.5” Display with Remote
I/O

Confidential and proprietary information of NCR Voyix.

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99
Hardware Installation

Installation Restrictions
l The NCR CX7 All-in-One POS (7772) conforms to all applicable legal requirements. To
view the compliance statements see the NCR POS Terminals Safety and Regulatory
Information (B005-0000-1589).
l Install the CX7 near an electrical outlet that is easily accessible. Use the power cord as a
power disconnect device.
l Do not permit any object to rest on the power cord. Do not locate the CX7 where the
power cord can be walked on.
l Use a grounding strap or touch a grounded metal object to discharge any static
electricity from your body before servicing the CX7 terminal.

Warning
This unit contains hazardous voltages and should only be serviced by qualified
service personnel.

Caution
Do not connect or disconnect the transaction printer while the terminal is on. This can
result in system or printer damage.

Confidential and proprietary information of NCR Voyix.

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100
Ergonomic Workplace
The NCR CX7 All-in-One POS (7772) has a high–brightness LCD with an anti–glare screen.
For best results, please observe the following when considering the terminal workplace:

l Avoid direct–glaring and reflective–glaring light. Locate the terminal in a controlled

luminance surrounding. When installed next to windows position the terminal so it does
not reflect the outside light.
l If possible, avoid reflective glaring caused by electric light sources.
l Position the terminal for ideal viewing angles.

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101
Installing the Terminal
This chapter explains how to perform an "Out-of-box" installation of a CX7 configured with
the Base and how to connect optional peripheral devices. The standard items included in the
box are:

l CX7 POS
l Power Supply
l Power Cord
l I/O Security Cover

The CX7 comes fully assembled and ready to use. All that is required to install is connect the
AC Power Cord, LAN Cable, and peripheral device cables.

For more information about the CX7 I/O ports, refer to:

l "USB Centric I/O (Retail)" on page 64

l "Serial Centric I/O (Hospitality)" on page 69

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102
Note
The POS LCD has a protective film. After removing the film, the LCD should be
cleaned. For more information, refer to "Cleaning the Touchscreen" on page 139.

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103
Connecting AC Power
Caution
Do not connect or disconnect the Power Cable from the terminal with the AC
Power Cord connected to an AC outlet. It is recommended to disconnect the AC
Power Cord from the AC outlet and wait 30 seconds before connecting or
disconnecting the Power Supply cable from the terminal.

The CX7 receives power from an external 24V power brick.

Caution
The CX7 requires the NCR 24V power supply that is shipped with the terminal. Use of
other power bricks may cause damage to the unit.

1. Connect the Power Supply cable to the Power In connector on the Base.
2. Connect the AC Power Cord to the Power Supply and to an AC outlet.

Confidential and proprietary information of NCR Voyix.

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104
Power Consumption
The table below displays the estimated power consumption of the CX7 running on a
Windows 10 operating system, Emerald POS application, and without peripherals.

Duration Power Consumption (kWh)

24 hours 0.603

1 year 220.09

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105
Connecting to a Network
Most business configurations require the terminal to connect to a network. Connecting to a
network enables communicating with other systems and devices also on the network.
Depending on business configurations, connecting to a network may allow connection to the
Internet.

CX7 with Base or Remote I/O

To connect the CX7 terminal with a Base or Remote I/O to a network, follow these steps:

1. Connect the 10/100/1000 Ethernet Cable to the port labeled LAN In on the
I/O panel. For more information, refer to "I/O Ports" on page 63.
2. Connect the other end of the 10/100/1000 Ethernet Cable to the network hub.

Note
Consult with your business Information Technology (IT) representative to
determine the available connection, and to locate the network hub.

3. Connect the Flat Ethernet Cable to the port labeled LAN Out on the I/O panel. For
more information, refer to "I/O Ports" on page 63.

4. Connect the other end of the Flat Ethernet Cable to the port labeled LAN on the
CX Head. For more information, refer to "CX Head Ports" on page 58.

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106
CX7 with Integrated I/O
The Integrated I/O does not have a LAN port. A LAN Port is available on the Motherboard.
To connect the CX7 terminal with an Integrated I/O to a network, follow these steps:

1. Connect the Ethernet Cable to the port labeled LAN on the Motherboard.

2. Connect the other end of the Ethernet Cable to the network hub.

Note
Consult with your business Information Technology (IT) representative to
determine the available connection, and to locate the network hub.

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107
Installing the Cash Drawer
The Cash Drawer can be connected to the Cash Drawer connector on the Base.

Warning
Non-NCR Cash Drawers must contain a protective diode.

The table below shows the cable options.

Cable Description Notes

1432-C516-0009 Dual Cash Drawer Splitter for 24V Required if using two 24V cash drawers
cash drawers on a CX7 USB Centric I/O.

1432-C517-0009 12V Cash Drawer (RJ12) Adaptor for Required if using 12V cash drawers
Single or Dual Cash Drawer (legacy Radiant) on a CX7 USB Centric
I/O. Cable allows software to see which
drawer is open/closed.

1432-C828-0010 CX7 Single Cash Drawer 6-pin to 4- Required if using 12V cash drawer on a
pin (12V) Cable CX7 USB Centric I/O or Serial Centric
I/O .

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108
The table below shows the cable needed per configuration.

Cash Drawer Cable for USB Centric I/O Cable for Serial Centric I/O

Single 12V Cash Drawer 1432-C828-0010 1432-C828-0010

Dual 12V Cash Drawer 1432-C517-0009 1432-C828-0010 (Qty. 2)

Single 24V Cash Drawer standard option on I/O standard option on I/O

Dual 24V Cash Drawer 1432-C516-0009 standard option on I/O

Installing the Second Cash Drawer

A second Cash Drawer can be installed on terminals with a:

l USB Centric I/O (Retail) Base — For more information, refer to "Second Cash Drawer
for USB Centric I/O (Retail)" on the next page.
l Serial Centric I/O (Hospitality) Base — For more information, refer to "Second Cash
Drawer for Serial Centric I/O (Hospitality)" on page 111.

Confidential and proprietary information of NCR Voyix.

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109
Second Cash Drawer for USB Centric I/O (Retail)
The USB Centric I/O supports a 2-drawer configuration with a Dual Cash Drawer Cable.
Connect this cable to the Base or transaction printer cash drawer connector.

There are two versions of the Dual Cash Drawer Cable for the USB Centric I/O:

l 1432-C516-0009 (24V)
l 1432-C517-0009 (12V)

Caution
The two cables look very similar. Make sure to use the correct one. Connecting the
wrong cable can cause system damage.

Confidential and proprietary information of NCR Voyix.

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110
Second Cash Drawer for Serial Centric I/O (Hospitality)
24V Cash Drawers
24V Cash Drawers can be connected to the Cash Drawer connectors on the Serial Centric
I/O.

Confidential and proprietary information of NCR Voyix.

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111
12V Cash Drawers
Single port adapter cables (1432-C828-0010) are required to connect 12V Cash Drawers to
the Serial Centric I/O.

Confidential and proprietary information of NCR Voyix.

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112
Configuring Cash Drawer Switch Polarity
Configuring the cash drawer switch polarity depends on the platform software package used.
For more information, refer to:

l "Gen3" below
l "RPSW" on page 116
l "RPSL" on page 119
l "NCRPSW/NCRPSL" on page 120

Gen3
Hospitality (HSR) cash drawers all use 12V coils with Normally Open detection switches. By
default, the Gen3 Hospitality platform software open/close sense settings is Normally Open.
To use a drawer with Normally Closed detection switches (for example, Retail 24V drawer),
the sense settings can be reversed through registry settings.

Note
Gen3 does not support Printer Cash Drawers.

Confidential and proprietary information of NCR Voyix.

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113
For 64-bit operating systems
To change the sense settings for a 64-bit Operating System, configure the following registry
values.

Normally
Open
Normally Closed
Switch
Switch Polarity
Polarity
(Default)

Registry Action Action

Terminal HKLM/Software/Wow6432Node/Radiant/ Delete the 1. Create a

Cash Platform/CashDrawer/ReverseOpenDetect1 DWORD new
Drawer 1 registry
DWORD
value or set
registry
the value of
value.
the
DWORD to 2. Set the
Terminal HKLM/Software/Wow6432Node/Radiant/
Cash Platform/CashDrawer/ReverseOpenDetect2 0. value of the

Drawer 2 new
DWORD to
1.

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114
For 32-bit operating systems
To change the sense settings for a 32-bit Operating System, configure the following registry
values.

Normally
Open
Normally Closed
Switch
Switch Polarity
Polarity
(Default)

Registry Action Action

Terminal HKLM/Software/Radiant/ Delete the 1. Create a

Cash Platform/CashDrawer/ReverseOpenDetect1 DWORD new
Drawer 1 registry
DWORD
value or set
registry
the value of
value.
the
DWORD to 2. Set the
Terminal HKLM/Software/Radiant/
Cash Platform/CashDrawer/ReverseOpenDetect2 0. value of the

Drawer 2 new
DWORD to
1.

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115
RPSW
By default, the RPSW open/close sense setting is Normally Closed. RPSW cash drawer
polarity settings can be configured in either of two ways:

l through the RSM LE utility—for both OPOS and JavaPOS

l through the registry:
l Windows registry—for OPOS
l config.xml settings—for JavaPOS

OPOS

Configuring through RSM LE utility

To change the sense settings in the RSM LE utility, configure the value of the following
parameters.

Normally Closed
Normally Open
Switch Polarity
Switch Polarity
(Default)

Parameter Name Parameter Value Parameter Value

Terminal Integrated Cash Model Integrated_Open (None)

Drawer

Printer Cash Drawer Invert CashDrawer Status True False

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116
Configuring through Windows Registry
To change the sense settings in the Windows Registry, set the registry value.

Normally
Normally Closed
Open Switch Switch
Polarity Polarity
(Default)

Registry Value Value

Printer Cash HKLM\SOFTWARE\Wow6432Node\OLEForRetail\ T F

Drawer ServiceOPOS\CashDrawer\<ProfileName>\
InvertCDPolarity

Note
There are two configurations for InvertCDPolarity for RPSW in OPOS—one in the
cash drawer-printer profile and one in the printer profile. When either one is
updated, it should reflect on both profiles.

JavaPOS

Configuring through RSM LE utility

To change the sense settings in the RSM LE utility, configure the value of the following
parameters.

Normally Closed
Normally Open
Switch Polarity
Switch Polarity
(Default)

Parameter Name Parameter Value Parameter Value

Terminal Integrated Cash Model Integrated_Open (None)

Drawer

Printer Cash Drawer Invert CashDrawer Status True False

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117
Configuring through config.xml settings
To change the sense settings in config.xml, go to C:\ProgramData\NCR\NCR
JavaPOS\jpos\res\config.xml and configure the following registry values.

Normally Closed
Normally Open
Switch Polarity
Switch Polarity
(Default)

Registry Name Value Value

Terminal Integrated Cash Model Integrated_Open (None)

Drawer

Printer Cash Drawer InvertCDPolarity T F

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118
RPSL
By default, the RPSL open/close sense setting is Normally Closed. RPSL printer-cash drawer
polarity settings can be configured in either of two ways:

l through the FitClient LE utility

l through the config.xml settings

JavaPOS

Configuring through FitClient LE utility

To change the sense settings in the FitClient LE utility, configure the value of the following
parameters.

Normally Closed
Normally Open
Switch Polarity
Switch Polarity
(Default)

Parameter Name Parameter Value Parameter Value

Printer Cash Drawer Invert CashDrawer Status True False

Configuring through config.xml settings

To change the sense settings in config.xml, go to
/usr/local/NCRRetail/jpos/res/config.xml and configure the following
registry values.

Normally Closed
Normally Open
Switch Polarity
Switch Polarity
(Default)

Registry Name Value Value

Printer Cash Drawer InvertCDPolarity T F

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119
NCRPSW/NCRPSL
By default, the NCRPSW/NCRPSL open/close sense setting is Normally Closed.
NCRPSW/NCRPSL cash drawer polarity settings can be configured in three ways:

l through the DAL (Device Abstraction Layer)

l through the configuration file
l through the Device Configuration Tool

Configuring through the DAL

To change the sense settings in the DAL, set the polarity command.

Normally Closed
Normally Open
Switch Polarity
Switch Polarity
(Default)

Command Code Input Parameter Input Parameter

Terminal Cash Drawer AERO_DAL_CMD_ POLARITY_ POLARITY_RETAIL = 0

CASHDRAWER_SET_ HOSPITALITY = 1
POLARITY

The command echoes back the new polarity. The table below displays the result codes.

Result Code Description

AERO_SUCCESS Valid parameters and successfully set in configuration.

AERO_ERR_INTERNAL_ERROR Failed to set configured polarity to requested polarity.

AERO_ERR_INVALID_P1 Invalid input polarity.

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120
Configuring through the Configuration File
To change the sense settings in the configuration file, go to
..\ncr\aero\config\cashdrawer.factory.json and configure the value
of the following parameters.

Normally Closed
Normally Open
Switch Polarity
Switch Polarity
(Default)

Parameter Name Parameter Value Parameter Value

Terminal Cash Drawer default 1 0

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121
Configuring through the Device Configuration Tool
To change the sense settings through the Device Configuration Tool, follow these steps:

1. Run the Device Configuration Tool.

2. On the left pane, navigate to the device.

3. On the right pane, set the polarity:

Normally Closed
Normally Open
Switch Polarity
Switch Polarity
(Default)

Parameter Name Parameter Value Parameter Value

Terminal Cash Drawer Polarity 1 0

4. Select the Save button.

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122
Additional Reference
For more information on cash drawer switch polarity, refer to the CX Series (CXIO) Cash
Drawer Switch Polarity sections in the Cash Drawer Ordering Guide - Retail (OCI) and Cash
Drawer Ordering Guide - Hospitality and CFR (OCI) in the NCR Seismic site
(https://ncr.seismic.com).

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123
Installing the Transaction Printer
Warning
Do not hot plug the printer when connecting the POS terminal. Always power down
the POS prior to connecting the printer to prevent damage to the POS and/or printer.

Connect the Powered USB Printer Interface Cable to the USB Connector and Power
Connector on the printer and to the 24V Powered USB Connector on the Base.

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124
Powering Up the Terminal
1. After installing the terminal, power up the system by briefly pressing the Power Switch.
Release the Power Switch when the green LED turns on.

The system installs the system devices, system settings, and then reboots to continue
setup. Complete the System Setup. This varies from OS to OS but the following is
typical.
The initial setup procedures are performed:
l Starting Windows
l Preparing the computer for first time
l Checking video performance

2. Accept the License Terms Agreement.

Note
Depending on the installed operating system and the selected settings, the amount of
time it takes to boot up may vary.

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125
LED

Power LED

The Power LED, located on the front of the display, has multiple functions as defined below.

Color Description

Solid Green Terminal is ON and all voltages from power supply and motherboard are okay.

Blinking Green Terminal is in SUSPEND (S3/S4) mode.

Solid Red Processor over temperature.

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126
Diagnostic LEDs
The Power LED and HDD LED also function as diagnostic indicators, defined below.

Note
The cell colors indicate the color of the LED at that particular time.

Current Suspect
System Component/ Terminal State HDD LED Power LED Debug Path
Operation Failure

Normal N/A System ON OFF ON N/A

Operation

Normal N/A System ON with Flashing ON N/A

Operation HDD Activity (HDD
Access)

Normal N/A Unit in Suspend ON Blinking N/A

Operation (S3/S4) (1x/sec)

OFF with AC N/A OFF, Not in ON OFF N/A

Present Standby.
External power
supply is on.

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127
Current Suspect
System Component/ Terminal State HDD LED Power LED Debug Path
Operation Failure

OFF with AC Power System OFF, Not in OFF OFF 1. Check AC power
Present Standby. to power supply.
External power
2. Check power
supply is on.
supply.

3. Check
connection
between unit and
power supply.

4. Check power
connection from
back panel to
motherboard
and
motherboard to
front panel.

5. Replace power
supply.

6. Replace
motherboard.

7. Replace front
panel board.

Runtime Cooling Over N/A Flashes

1. Check for
Solution/CPU Temperature red/green,
blocked cooling
then solid red
vents.
as temperature
increases 2. Check for fan
failure.

3. Check for
excessive
ambient
temperature.

4. Check cooling
solution.

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128
Current Suspect
System Component/ Terminal State HDD LED Power LED Debug Path
Operation Failure

POST CPU CPU not ON ON

1. Check for
Operating correctly
installed CPU.

2. Replace
motherboard.

POST BIOS Chip BIOS Checksum Flashing ON

1. Perform BIOS
Failure (4x/sec)
crisis recovery.

2. Replace BIOS
chip.

3. Replace
motherboard.

POST Memory Memory Issue Flashing ON

1. Check for
(1x/sec)
properly
installed
memory.

2. Replace
memory.

3. Replace
motherboard.

POST Motherboard No Display Flashing ON Replace motherboard.

(1x/4 sec)

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129
Current Suspect
System Component/ Terminal State HDD LED Power LED Debug Path
Operation Failure

POST Display, Stopped Prior Flashing ON No Display:

Motherboard, to Boot (1x/8 sec)
1. Check for power
Peripheral
to display.

2. Check cable
connection
between unit/
motherboard
and display.

3. Check for
properly
functioning
display.

4. Replace
motherboard.
Display Working:

1. Use display to
determine failure
point via
onscreen
message and
BIOS setup.

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130
Current Suspect
System Component/ Terminal State HDD LED Power LED Debug Path
Operation Failure

Boot Time Boot Media Display is OFF ON HDD is Boot Device:

(HDD, LAN) working, but

1. Check HDD
unit will not
status in BIOS
boot or it
setup.
booted from
wrong device. 2. Check
connections
between HDD
and
motherboard.

3. Replace or re-
image HDD.

4. Replace
motherboard.
LAN is Boot Device:

1. Check for LAN

link and activity
LEDs on back
panel.

2. Check LAN
cable.

3. Replace
motherboard.

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131
LAN Diagnostic LEDs
The LAN connector on the back on the CX Head features Activity, Link, and Speed indicator
LEDs.

Note
The LAN diagnostic LEDs are only available for the CX7 with an Integrated I/O
configuration.

LED Color Description

LED 1 Green 100 Mbps

Orange 1 Gbps

LED 2 Yellow Link Active

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132
I/O Panel LED
l "Base" on the next page
l "Integrated I/O Expansion" on page 135
l "Remote I/O Chassis" on page 136

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133
Base
The Status LED is located on the I/O Panel of the Base.

Color Description

Green On

Orange S3 Suspend Mode

Off Off

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134
Integrated I/O Expansion
The Status LED is located on the I/O Panel on the back of the Display.

Color Description

Green On

Orange S3 Suspend Mode

Off Off

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135
Remote I/O Chassis

Color Description

Green On

Orange S3 Suspend Mode

Off Off

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136
Operation and Cleaning

Administrator Login
In order to install certain software on the terminal you may need Administrator rights.

Username: NCR

Password: NCR (Password is case sensitive.)

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137
Projected Capacitive (PCAP) Touchscreen
The NCR CX7 All-in-One POS (7772) has a Projected Capacitive (PCAP) Touchscreen that
has the following features:

l Benefits of normal capacitive touchscreens

l Fast processing of information
l High sensitivity (use conductive pencils, with hands, and with thin gloves)
l Multi-touch capability (10-finger)
l High resolution
l Improved legibility and display brightness due to optimal light transmission

In addition, the active surface of PCAP touchscreens is not directly touched and does not
wear off by normal use because it is located on the back side of the touchscreen, instead of
the front side. Therefore, the NCR CX7 All-in-One POS (7772) can be used in public or in
severe environmental conditions.

Using the PCAP Touchscreen

To use the PCAP touchscreen, do any of the following:

l Use a single finger to resemble the left mouse button.

l Use two fingers to zoom IN (fingers brought together) or zoom OUT (fingers pulled
apart).
l Use a circular motion with your finger to rotate an element on the screen. This function
must be supported by either the Operating System or the application.

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138
Cleaning the Touchscreen
Touchscreens can be effectively cleaned with water or up to 70% isopropyl alcohol solution.
Follow these steps to avoid damage to the touchscreen:

Warning
Do not use sharp objects to clean around the edges of the touchscreen. Do not use
abrasive cleaners (powders) or abrasive cleaning materials (scrub brush, scouring
pad).

Warning
Do not use Windex or any similar alkaline (weak base) cleaner as it can degrade the
anti-glare coating.

1. Clean the screen using a non-abrasive cloth (microfiber cleaning cloth or cloth towel)
and water.

Warning
Do not apply any cleaning products directly to the screen. Do not soak the
cloth: wring it out before use.

2. Dry the screen with another soft cloth.

3. Clean the screen further using a cloth dampened with isopropyl alcohol solution, or
using pre-packaged wipes.

Warning
Do not apply any cleaning products directly to the screen. Do not soak the
cloth: wring it out before use.

4. Ensure that the glass and screen edges are completely dry before using the unit.

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139
Magnetic Stripe Reader
The Magnetic Stripe Reader (MSR) for the CX7 is an ISO 3-Track (Encrypted).

The card reading is bi-directional and can be mounted on Port A (right side) of the display.

Using the MSR

Swipe the card through the slot in the MSR in a quick and steady movement. The magnetic
stripe must be facing up and with the stripe in the slot.

Care of Cards
l Cards should never come in contact with liquids.
l Cards should never be bent or folded in any way.
l Cards should never come in close proximity of a magnetic field.

Card Thickness
The MSR module accepts standard cards within the thickness range of 0.68–0.84 mm.

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140
Cleaning the MSR
Customers who are participating in the NCR Partnership Services Program can purchase
cleaning cards through NCR Services using the NCR Part Number.

Part NCR Part Number

MSR Cleaning Card, Wet 603-9015143

Cleaning Frequency
For low use retail establishments, the cleaning procedures should be followed at least once
per month. In areas of extremely high traffic (in excess of 500 swipes per day) or an
operating environment that is high in contaminants, such as found in the food service
industry, a weekly cleaning should be performed.

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141
Biometrics Fingerprint Reader
High quality fingerprint templates are imperative for the security of the biometric security
system. Low quality fingerprint templates can impact future read rates. Therefore, using the
Biometrics Module should be done very carefully. In case of inexperienced users who are
using the module for the first time, the process should be assisted (guided) by an
administrator or experienced user.

Using the Biometrics Reader

Place your thumb/finger flat and straight on the sensor. If this is not possible, try to place
your thumb/finger on the sensor in the same angle every time.

Under normal usage conditions dirt, residue, oils, and other materials can collect on users’
fingers. This can possibly cause poor collection of fingerprint data, which can cause
performance degradation. For the best results it is recommended that the user keep their
fingers relatively clean and free of residues that may alter the sensor performance.

Scotch tape can be used to clean fingers. Adhere the tape to the finger and then pull it off.

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142
Cleaning the Sensor
Before each authentication, it is recommended that the user first clean the sensor. Place
adhesive tape onto the sensor and then pull it off. This assures that residue from previous
usage is removed.

Caution
Do not use abrasive materials to clean the sensor.

Software Drivers
The CX7 biometrics reader is a digitalPersona U.ARE.U 4500 Module. Please visit the
Crossmatch website for drivers and application developer tools.

https://www.crossmatch.com/company/support/request/

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143
Cleaning the CX7 Cabinet
1. Disconnect the unit from the AC outlet before cleaning.
2. Wipe the cabinet using a non-abrasive cloth (microfiber cleaning cloth or cloth towel)
dampened with soap and water solution.

Warning
Do not use alcohol (methyl, ethyl, or isopropyl) or any strong dissolvent. Do not
use thinner or benzene, abrasive cleaners (powders), abrasive cleaning
materials (scrub brush, scouring pad), or compressed air. Do not use any other
types of cleaners such as vinegar, solvents, degreasers, or ammonia-based
cleaners. These can damage the unit.

Warning
Avoid getting liquids inside the unit. If liquid does get inside, have a qualified
service technician check it before you power it on again.

3. Wipe the cabinet using a clean and dry lint-free cloth.

4. Remove external dust around the cooling vents.

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144
Cleaning the Cooling Vents
The air vents on the back of the terminal should be cleaned periodically to maintain optimum
cooling for the CPU.

Use the hose attachment on a standard household vacuum cleaner to remove the dust from
the vents.

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145
Disk Image Backup and NCR Image
Recovery Tool

Introduction
This section discusses procedures on how to backup or recover the POS image. The terminal
has a recovery tool that performs a complete backup of the whole HDD/SSD. This includes
the operating system, all files, data and the database itself if it is installed on the HDD/SSD,
making an exact duplicate of everything contained on the terminal.

The NCR Image Recovery Tool uses the Windows Image (.WIM) file format to store the OS
image. This is a file-based format for use with the ImageX and DISM tools that Microsoft
created for use with Windows Vista and later OS versions. The format can also be used to
capture and restore XP-based OS images. More information on the ImageX tool and .WIM
format can be found at:
http://technet.microsoft.com/en-us/library/cc722145(WS.10).aspx

The NCR Image Recovery Tool is designed to create a complete backup of, or restore, a
previously saved image to the terminal.

The NCR Image Recovery Tool offers the following functions and features:

l Multi-language support for the following languages: EN, DE, FR, IT, ES
l Check and Repair Disk
l Backup the System
l Restore the System to a previous state
l Password Protection
l Network support

You can save and restore your backup from different locations:

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146
l Network
l USB Drive
l Hard Drive/Solid State Device (if present on the terminal)

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147
Running the NCR Image Recovery Tool
Starting the NCR Image Recovery Tool
The Image Recovery Button is located on the bottom of the display.

1. Begin with the terminal OFF.

2. Press and hold the recessed Image Recovery Button. While holding the Image
Recovery Button, momentarily press the Power Switch.
3. Continue holding the Image Recovery Button until the NCR logo has flashed on the
screen.

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148
Main Screen
When the terminal boots the Main Screen is displayed.

Save or Load Image

This button opens the Backup and Recovery screen.

Change Settings
This button opens a dialog screen to let you set/change the password and to configure the
network settings.

Shutdown or Reboot
This button opens the screen to properly Shutdown and Reboot the POS.

System Information
This is where useful information of the POS is displayed, such as Serial Number and Image
Names.

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149
Save or Load Image
This function is used to either Save or Load an image from a device.

1. On the Main Screen, select Save or Load Image.

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150
2. Enter the Password. The factory default password is Recovery1234.

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151
Saving an Image
The Select Image Location screen displays a terminal with three sets of In/Out arrow buttons,
indicating the direction of data flow when selected. Arrows pointing away from the terminal
are used to Save images to a device. Arrows pointing towards the terminal are used to Load
an image.

Recovery Partition Size

The size of the Recovery Partition is limited to 8GB on the local drive. The USB and network
options can be used to store / backup larger images. The total size is comprised of the base
factory image + the user and site backups and the roughly 300MB of space used by WinPE
and apps. USB/Network backups are limited only by the hardware that they are being stored
to.

After the factory image is copied into the Recovery Partition, there is approximately 3GB
remaining in the 8GB partition. Any data stored as an incremental backup to this location is

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152
compressed. A typical, large POS software installation will not outpace the constraints of the
local storage.

Backups to separate slots in the NCR Image Recovery Tool only increase the total storage
required by the amount of data added to the image. When the contents of the OS partition
become too large to store in the 8GB local Recovery Partition, then one of the alternate
storage methods available (USB or network) should be used to store backups.

Output Options
There are three output options:

l Hard Disk Drive/Solid State Device

l USB Device
l Network

1. Select the arrow that points to the desired output.

Example
Select the USB Save Button.

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153
2. Select the USB Button.

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154
If this is the first backup performed on this POS, the image is automatically saved as a
Site backup.

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155
If a backup already exists, you have the choice of performing either a Site or User
backup.
l Site Image – Use this option immediately after all application components have
been loaded and set up for initial operation, or for base image updates.
l User Image – Use this option for routine day-to-day or periodical backups.

Note
Site and User backups are separate independent backups.

The image information is updated with the new image date.

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156
Loading An Image
Caution
Do NOT remove power during an Image Load. Complete the Operating System setup
and then shut down Windows properly. Removing power prematurely will corrupt the
image and display various messages like "Windows failed to load" or "missing or
corrupt registry". If this happens you can do an Image load of the Factory image with
the NCR Image Recovery Tool.

1. Select the arrow that points from the desired load device to the terminal.

Example
Select the USBLoad Button.

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157
2. Select the USB Button.

If you are loading from a network, the Select a Network Drive dialog screen will open.

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158
3. Select the Image Type.
l User Image – Most recent routine backup.
l Site Image – Image of the terminal after application components were loaded.
l Factory Image – The NCR Base Image as shipped from the factory.

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159
4. Select Yes to apply the image.

Caution
All the information in the current productive/working image on the drive is lost
with this operation!

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160
A progress bar is displayed as the image is applied.

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161
A message is displayed when the load is complete.

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162
5. Reboot the POS.

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163
Change Settings
On the Main Screen, select Change Settings.

There are four functions available on the Change Settings screen:

l Change Network Settings

l Change Password
l Replace Recovery Image
l Change Language

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164
Change Network Settings
1. On the Change Settings Screen, select Change Network Settings.

2. Enter the network configuration settings and then select Save.

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165
Change Password
1. On the Change Settings Screen, select Change Password.
2. Enter the current password and the new password, and then select Enter.

If you have forgotten or lost the password, select Lost Password. A unique code is
generated that you can provide to NCR Support to receive a new temporary password.

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166
Replace Recovery Image
This feature is used to update the NCR Image Recovery Tool and the environment that it runs
in.

1. On the Change Settings Screen, select Replace Recovery Image.

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167
2. Select the source of the Recovery Image.

3. Complete the image replacement in the same manner as with the POS Site/User image
restore procedures.

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168
Change Language
1. On the Change Settings Screen, select Change Language.

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169
2. Select the language of choice.

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170
Creating a Disk Image
This terminal has an Image Recovery Button that permits end users to quickly restore a disk
backup from a hidden partition on the NCR system storage. To utilize this valuable feature,
the image must be created using the NCR Imaging Suite. The NCR Imaging Suite is available
from NCR at:

https://www5.ncr.com/support/support_drivers_patches_
radiant.asp?Class=Hospitality/GenDrivers_display

From this site, download the following:

l ImagingSuite_5.3.0.3.zip (or later) – The Imaging Suite package consists of three

primary parts:
l A server application for local area network imaging
l The NCR Image Recovery Tool, which is a client application that runs on the
target or source machine where images will be applied to or captured from
l A customized version of Windows PE 3.1 boot OS environment from which the
client application will be run

l Imaging Suite User Guide – This document provides a general overview of the Imaging
Suite package, how to configure the system to run it, and how to use the applications to
capture and apply system images.

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Configuring a Second SSD for RAID

Introduction
This chapter discusses how to add a second hard drive and configure a RAID system using
the Intel® Rapid Storage Technology.

The Intel® Rapid Storage Technology provides new levels of protection, performance, and
upgradeability for the CX7 platform. Whether using one or two hard drives you can take
advantage of enhanced performance and lower power consumption. When using two drives
you can have additional protection against data loss in the event of hard drive failure.

Valuable digital memories are protected against a hard drive failure when the system is
configured for one of the fault-tolerant RAID levels: RAID 1 or RAID 5. By seamlessly storing
copies of data on one or more additional hard drives, any hard drive can fail without data
loss or system downtime. When the failed drive is removed and a replacement hard drive is
installed, data fault tolerance is easily restored.

A RAID system can be configured using the Intel® Rapid Storage Technology through either
of the following:

l Windows—For more information, refer to "Configuring a RAID System in Windows"

on the next page.
l BIOS—The procedure slightly varies for CX7 and CX7ii.
l CX7—For more information, refer to "Configuring a RAID system in BIOS
(CX7)" on page 178.
l CX7ii—For more information, refer to "Configuring a RAID system in BIOS
(CX7ii)" on page 181.

Note
RAID Systems can be installed on the CX7 if the 7772-F242 RAID - Dual M.2 120GB
SSD feature is present.

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Configuring a RAID System in Windows
To install and configure a RAID system, perform the following steps:

1. Install the primary SSD.

2. Load the NCR Gold Drive.
3. Install the second SSD in the terminal.
4. Run the Intel® Rapid Storage Technology Manager.
Start → All Programs → Intel → Intel® Rapid Storage Technology
5. Both disks should be recognized in the Main Screen. Select the Create button.

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6. Select the type of RAID volume to install. NCR supports RAID 1 and RAID 0 volume
types.
l RAID 1: Combines two disks to create a volume where each disk stores an exact
copy of the data and provides real-time redundancy.
l RAID 0: Combines two disks to create a volume where data is broken down into
strips that are distributed across both disks.

7. Select Next.
8. Enter a Volume Name (user preference).

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 9. Select the check boxes for both disks.
RAID 0 Only: Specify the amount of space to be used by the new RAID volume. Use
the slider to enter a percentage.

Note
If you create a volume that uses less than 100% of the hard drive space, you
may create a second RAID volume to use the remaining space.

10. Select Next.

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11. Select Create Volume to start the volume migration.

12. A window is displayed indicating the volume was created successfully. Select OK to
close the window.

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The status of the migration is displayed, showing the progress. This can take 1 to 3
hours to complete.

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Configuring a RAID system in BIOS (CX7)
To configure a RAID system in BIOS, perform the following steps:

1. Install the primary and secondary SSD in the terminal.

2. Connect an alphanumeric USB keyboard to the terminal.
3. Apply power to the terminal and reboot.
4. When the NCR logo is displayed, press [DEL] or [F2] to boot in BIOS.
5. Navigate to Advanced → Intel® Rapid Storage Technology.

Note
If a RAID volume exists, delete the existing RAID volume. For more information,
refer to "Deleting a RAID volume in BIOS (CX7)" on page 180.

6. Both disks should be recognized in the Intel(R) RST screen.

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7. Select Create RAID Volume. The Create RAID Volume screen is displayed.

8. Do the following:
a. Enter a Volume Name (user preference).
b. Select a RAID Level.
l RAID 0: Combines two disks to create a volume where data is broken
down into strips that are distributed across both disks.
l RAID 1: Combines two disks to create a volume where each disk stores an
exact copy of the data and provides real-time redundancy.
l Recovery: Combines two disks to create a recovery volume and control
how the recovery disk is updated with master disk changes. This feature will
only work on SATA M.2 SSDs.

c. For Select Disks, select the two disks. Selected disks are marked [X].

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 d. Enter the following:
l Strip Size—This option is only available for RAID 0 (Stripe) RAID Level.
l Synchronization—Select On Request or Continuous. This option is only
available for Recovery RAID Level.
l Capacity (MB)—It is recommended to use the default value.

9. Select Create Volume.

10. Once completed, the created RAID volume will be displayed in the Intel(R) RST screen.
11. Press [F4] to save and exit.
12. Load the NCR Gold image.

Deleting a RAID volume in BIOS (CX7)

Warning
All data on volume will be lost when attempting this operation. Make sure to back up
before continuing.

To delete an existing RAID volume, perform the following steps:

1. Connect an alphanumeric USB keyboard to the terminal.

2. Apply power to the terminal and reboot.
3. When the NCR logo is displayed, press [DEL] or [F2] to boot in BIOS.
4. Navigate to Advanced → Intel® Rapid Storage Technology.
5. Select the RAID volume to delete and press [Enter].
6. Select Delete and press [Enter].
7. Select Yes and press [Enter] to confirm.
8. Press [F4] to save and exit.

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Configuring a RAID system in BIOS (CX7ii)
To configure a RAID system in BIOS, perform the following steps:

1. Install the primary and secondary SSD in the terminal.

2. Connect an alphanumeric USB keyboard to the terminal.
3. Apply power to the terminal and reboot.
4. When the NCR logo is displayed, press [Esc].
5. Navigate to Device Management → Intel® Rapid Storage Technology.

Note
If a RAID volume exists, delete the existing RAID volume. For more information,
refer to "Deleting a RAID volume in BIOS (CX7ii)" on page 183.

6. Both disks should be recognized in the Intel(R) RST screen.

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 7. Select Create RAID Volume. The Create RAID Volume screen is displayed.

8. Do the following:
a. Enter a Volume Name (user preference).

b. Select a RAID Level.

l RAID 0: Combines two disks to create a volume where data is broken
down into strips that are distributed across both disks.
l RAID 1: Combines two disks to create a volume where each disk stores an
exact copy of the data and provides real-time redundancy.

c. For Select Disks, select the two disks. Selected disks are marked [X].
d. Enter the following:
l Strip Size—This option is only available for RAID 0 (Stripe) RAID Level.
l Capacity (MB)—It is recommended to use the default value.

9. Select Create Volume.

10. Once completed, the created RAID volume will be displayed in the Intel(R) RST screen.
11. Press [F10] to save.

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 12. Press [Esc] to exit.
13. Press [Ctrl]+[Alt]+[Del] to reboot.
14. Load the NCR Gold image.

Deleting a RAID volume in BIOS (CX7ii)

Warning
All data on volume will be lost when attempting this operation. Make sure to back up
before continuing.

To delete an existing RAID volume, perform the following steps:

1. Connect an alphanumeric USB keyboard to the terminal.

2. Apply power to the terminal and reboot.
3. When the NCR logo is displayed, press [Esc].
4. Navigate to Device Management → Intel® Rapid Storage Technology.
5. Select the RAID volume to delete and press [Enter].
6. Select Delete and press [Enter].

7. Select Yes and press [Enter] to confirm.

8. Press [F10] to save.
9. Press [Esc] to exit.
10. Press [Ctrl]+[Alt]+[Del] to reboot.

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Linux Software RAID Setup
This chapter explains how to setup an NCR Voyix released Linux OS to use Software RAID on
a supported POS terminal.

Note
For CX7ii: When using NMVe PCIe SSD drive types in combination with older Linux
distributions not advocated by NCR Voyix, the drives might not be recognized by the
operating system. For the drives to be recognized, turn off the VMD in the BIOS
setting. Linux distributions that are certified by NCR Voyix for use with CX7ii do not
require this adjustment.

The expected users are developers, testers, deployment and maintenance engineers, and
end users with advanced knowledge of Linux OS setup and administration. It is assumed that
the user is able to interface with the terminal using a command line, and is able to edit and
modify files using the command line.

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SLES 15 SP4 Software RAID Gold Master
Image
The following procedure incorporates software RAID into an NCR supported terminal
running SLES 15 SP4 distribution. The software RAID configuration is set to RAID1 mode.

Note
For more information about RAID, refer to SLES 15 SP4 | Storage Administration
Guide | Configuring software RAID for the root partition (suse.com).

RAID partitioning is done by using the SLES Expert Partitioner during installation of the OS.

Note
The succeeding screenshots are from an NCR terminal with two 480GB hard disks:

l nvme0n1—disk 1
l nvme1n1—disk 2

1. In the Suggested Partitioning screen, from the Expert Partitioner dropdown list, select
Start with Current Proposal.

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185
2. Select Next. The hard disks present in the system are shown on the left panel.

3. Take note of the recommended partition sizing for disk 1, as this will be followed when
creating the RAID partitions for disk 2.

4. Create the following RAID partitions for disk 2:

l /boot/efi
l /
l /home

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186
 Note
The Swap Partition can be RAIDed but is optional. In the succeeding steps,
Swap Partition will not be RAIDed.

To create the RAID partition, do the following:

a. From the Hard Disks dropdown list, select the hard disk to partition (nvme1n1).
b. Select the Add Partition button. The Add Partition screen is displayed.

c. From the New Partition Size options, select Custom Size and enter the partition
size.

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187
d. Select Next. The Role options are displayed.

e. Select Raw Volume (unformatted).

f. Select Next. The Formatting Options and Mounting Options are displayed.

g. Do the following:
l From the Formatting Options, select Do not format device.
l From the Partition ID dropdown list, select Linux RAID.
l From the Mounting Options, select Do not mount device.

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h. Select Next. In the Device Overview tab, the created partitions, with Linux
RAID as its corresponding Type, are displayed.

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5. On the left panel, from the Hard Disks dropdown list, select disk 1 (nvme0n1). In the
Device Overview tab, the partitions for the selected disk are displayed.

Note
The partitions are named using the [disk name]+p+[partition number].

Hard Disk Partitions

nvme0n1 nvme0n1p1

nvme0n1p2

nvme0n1p3

nvme0n1p4

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6. Edit the first partition of disk 1.
a. From the Device Overview tab, select the first partition (nvme0n1p1).
b. Select the Edit button. The Edit Partition screen is displayed.

c. Do the following:
l From the Formatting Options, select Do not format device.
l From the Partition ID dropdown list, select Linux.
l From the Mounting Options, select Do not mount device.

d. Select Next. For nvme0n1p1, the Mount Point is now blank.

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191
7. Edit the second partition of disk 1.
a. From the Device Overview tab, select the second partition (nvme0n1p2).
b. Select the Edit button. The Edit Partition screen is displayed.

c. Do the following:
l From the Formatting Options, select Format device.
l From the Filesystem dropdown list, select Btrfs.
l From the Partition ID dropdown list, select Linux.
l From the Mounting Options, select Do not mount device.

d. Select Next. A popup window is displayed.

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 e. Select Yes. For nvme0n1p2, the Mount Point is now blank.

8. Edit the third partition of disk 1.

a. From the Device Overview tab, select the third partition (nvme0n1p3).
b. Select the Edit button. The Edit Partition screen is displayed.

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193
 c. Do the following:
l From the Formatting Options, select Format device.
l From the Filesystem dropdown list, select Btrfs.
l From the Partition ID dropdown list, select Linux.
l From the Mounting Options, select Do not mount device.

d. Select Next. For nvme0n1p3, the Type is now Btrfs Partition and the Mount Point
is now blank.

9. On the left panel, select RAID. The right panel displays the RAIDed partitions, if any.

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194
10. Select the Add RAID button. The Add RAID screen is displayed.

11. Do the following:

l From the RAID Type options, select RAID 1 (Mirroring).
l In the Raid Name field, enter a preferred name. For example, boot.
l From the Available Devices list, select the first partition of disk 1 (nvme0n1p1)
and the first partition of disk 2 (nvme1n1p1), then select Add. In the Selected
Devices list, nvme0n1p1 and nvme1n1p1 are displayed.

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195
12. Select Next. The Chunk Size dropdown list is displayed.

13. From the Chunk Size dropdown list, select the preferred size.
14. Select Next. On the left panel, from the RAID dropdown list, the newly added RAID
(boot) is displayed.

15. On the right panel, select the newly added RAID device (/dev/md/boot).

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16. Select the Edit button. The Edit RAID screen is displayed.

17. From the Role options, select EFI Boot Partition.

18. Select Next. The Formatting Options and Mounting Options are displayed.

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197
19. Do the following:
l From the Formatting Options, select Format device.
l From the Filesystem dropdown list, select FAT.
l From the Mounting Options, select Mount device.
l From the Mount Point dropdown list, select /boot/efi.

20. Select Next. For /dev/md/boot, the Mount Point is now /boot/efi.

21. Select the Add RAID button. The Add RAID screen is displayed.

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198
22. Do the following:
l From the RAID Type options, select RAID 1 (Mirroring).
l In the Raid Name field, enter a preferred name. For example, root.
l From the Available Devices list, select the second partition of disk 1 (nvme0n1p2)
and the second partition of disk 2 (nvme1n1p2), then select Add. In the Selected
Devices list, nvme0n1p2 and nvme1n1p2 are displayed .

23. Select Next. The Chunk Size dropdown list is displayed.

24. From the Chunk Size dropdown list, select the preferred size.

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25. Select Next. On the left panel, from the RAID dropdown list, the newly added RAID
(root) is displayed.

26. On the right panel, select the newly added RAID device (/dev/md/root).
27. Select the Edit button. The Edit RAID screen is displayed.

28. From the Role options, select Operating System.

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29. Select Next. The Formatting Options and Mounting Options are displayed.

30. Do the following:

l From the Formatting Options, select Format device.
l From the Filesystem dropdown list, select Btrfs
l From the Mounting Options, select Mount device.
l From the Mount Point dropdown list, select /.

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31. Select Next. For /dev/md/root, the Mount Point is now /. Subvolumes for
/dev/md/root are also displayed.

32. Select the Add RAID button. The Add RAID screen is displayed.

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33. Do the following:
l From the RAID Type options, select RAID 1 (Mirroring).
l In the Raid Name field, enter a preferred name. For example, home.
l From the Available Devices list, select the third partition of disk 1 (nvme0n1p3)
and the third partition of disk 2 (nvme1n1p3), then select Add. In the Selected
Devices list, nvme0n1p3 and nvme1n1p3 are displayed .

34. Select Next. The Chunk Size dropdown list is displayed.

35. From the Chunk Size dropdown list, select the preferred size.

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36. Select Next. On the left panel, from the RAID dropdown list, the newly added RAID
(home) is displayed.

37. On the right panel, select the newly added RAID device (/dev/md/home).
38. Select the Edit button. The Edit RAID screen is displayed.

39. From the Role options, select Operating System.

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40. Select Next. The Formatting Options and Mounting Options are displayed.

41. Do the following:

l From the Formatting Options, select Format device.
l From the Filesystem dropdown list, select Btrfs
l From the Mounting Options, select Mount device.
l From the Mount Point dropdown list, select /home.

42. Select Next. For /dev/md/home, the Mount Point is now /home.

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43. Select Next. A popup window is displayed.

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44. Select Yes, and review the Suggested Partitioning, then continue with the installation of
the OS.

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208
SLES 15 SP5 Software RAID (UEFI)
The following procedure incorporates software RAID into an NCR supported terminal
running NCR SLES 15 SP5 distribution. The software RAID configuration is set to RAID1
mode.

Note
The succeeding screenshots are from a CX7ii terminal with two 480GB NVMe hard
disks:

l nvme0n1—disk 1
l nvme1n1—disk 2

The five partitions are as follows:

l 1—MBR
l 2—boot/efi
l 3—boot
l 4— swap
l 5—root

The procedure may need to be modified for use in other OS, when using SATA
drives, or using a different terminal. It is also assumed that two drives of the same
type are used. At all times, it is assumed that the commands are run as a root user.

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1. Determine the terminal’s current OS partitions. In this case, the current OS is on
/dev/nvme0n1 and its partitions are:
l /dev/nvme0n1p1
l /dev/nvme0n1p2
l /dev/nvme0n1p3
l /dev/nvme0n1p4
l /dev/nvme0n1p5

Note
If using a SATA drive, the drive may be mounted at /dev/sda and its partitions
are /dev/sda1, /dev/sda2, and so on.

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2. Create the same partitions for the second disk (/dev/nvme1n1).
a. Run the following command:

sfdisk -d /dev/nvme0n1 | sfdisk --force /dev/nvme1n1

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b. Verify the copied partitions for the second disk (/dev/nvme1n1). Run the
following command:

fdisk -l

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3. Change the partition types on the second disk (/dev/nvme1n1) to Linux RAID.
a. Run the following commands:

sfdisk --part-type /dev/nvme1n1 2 A19D880F-05FC-4D3B-A006-743F0F84911E

sfdisk --part-type /dev/nvme1n1 3 A19D880F-05FC-4D3B-A006-743F0F84911E

sfdisk --part-type /dev/nvme1n1 5 A19D880F-05FC-4D3B-A006-743F0F84911E

b. Verify the partitions are now Linux RAID. Run the following command:

fdisk -l

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214
4. Create the RAID arrays.
a. Run the following commands:

mdadm --create /dev/md2 --run --level=1 --metadata=1.0 --raid-devices=2

missing /dev/nvme1n1p2

mdadm --create /dev/md3 --run --level=1 --metadata=1.0 --raid-devices=2

missing /dev/nvme1n1p3

mdadm --create /dev/md5 --run --level=1 --metadata=1.0 --raid-devices=2

missing /dev/nvme1n1p

b. Verify the created RAID arrays. Run the following command:

cat /proc/mdstat

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5. Format the RAID arrays with the same file systems as the current OS partitions. Run the
following commands:

mkfs.fat -F 16 -n "EFI" /dev/md2

mkfs.fat -F 16 /dev/md3

mkswap -L "SWAP" /dev/nvme1n1p4

mkfs.ext4 -L "ROOT" /dev/md

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6. Edit the /etc/grub.d/40_custom file and add a RAID boot entry.

menuentry 'RAID - NCRSLES15 SP5' {

load_video
set gfxpayload=keep
insmod gzio
insmod part_gpt
insmod mdraid1x
insmod fat
set root='md/3'
echo 'Loading Linux 5.14.21-150500.53-default raid ...'
linuxefi /vmlinuz-5.14.21-150500.53-default root=/dev/md5 noresume
splash=silent mitigations=auto
quiet net.ifnames=0 8250.nr_uarts=2 i915.invert_brightness=-1 tpm_tis.interrupts=0
echo 'Loading initial ramdisk raid...'
initrdefi /initrd-5.14.21-150500.53-default
}

Note
l md/3 should be the partition where the /boot is located
l 5.14.21-150500.53-default should be replaced with the vmlinuz and
initrd version of the kernel being used

Example
Before

After

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7. Update boot configurations. Run the following commands:

grub2-mkconfig -o /boot/grub2/grub.cfg

mkinitrd -m "dm-raid"

grub2-install --modules=mdraid1x.mod /dev/nvme0n1

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219
8. Mount the RAID arrays (except the Swap array) to a temporary mount point. In this case,
run the following commands:

md /mnt/md2

md /mnt/md3

md /mnt/md5

mount /dev/md2 /mnt/md2

mount /dev/md3 /mnt/md3

mount /dev/md5 /mnt/md5

9. Copy the current EFI and OS partition data to the mounted RAID arrays. In this case,
run the following commands:

cp -dpRx /boot/* /mnt/md3

cp -dpRx /boot/efi/* /mnt/md2

cp -dpRx / /mnt/md5

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10. Edit the /etc/fstab file in the RAID array and replace necessary partitions to its
equivalent RAID arrays. At this point, the file is located at /mnt/md5/etc/fstab.

Example
Before

After

11. Create the RAID configuration file. Run the following command:

mdadm --examine --scan > /etc/mdadm.conf

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12. Chroot to the mounted RAID array that contains the OS data and update the boot
configurations. Run the following commands:

cd /mnt/md5

mount /dev/md3 boot

mount /dev/md2 boot/efi

mount --rbind /dev dev

mount --rbind /sys sys

mount --rbind /proc proc

chroot .

grub2-mkconfig -o /boot/grub2/grub.cfg

mkinitrd -m "dm-raid"

grub2-install --modules=mdraid1x.mod /dev/nvme1n1

grub2-install --modules=mdraid1x.mod /dev/nvme0n1

exit

umount boot/efi boot dev sys proc

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13. Reboot the terminal and choose the RAID - NCRSLES15 SP5 boot entry.

Note
l Remove any bootable usb/flash drive at this point.
l EFI boot manager will reset the default boot options. Wait for this
operation to finish.
l A start job for dev-md*.device is expected. Wait for this operation to
finish.

At this point, the terminal should be able to boot the RAID configuration. To verify this,
run the following command:

df -h

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14. Change the partition types of the current OS that are on /dev/nvme0n1 to Linux RAID.
a. Run the following commands:

sfdisk --part-type /dev/nvme0n1 2 A19D880F-05FC-4D3B-A006-743F0F84911E

sfdisk --part-type /dev/nvme0n1 3 A19D880F-05FC-4D3B-A006-743F0F84911E

sfdisk --part-type /dev/nvme0n1 5 A19D880F-05FC-4D3B-A006-743F0F84911E

b. Verify that the partitions are now Linux RAID. Run the following command:

fdisk -l

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15. Add the partitions from the preceding step (current OS) to the RAID arrays accordingly.
Run the following commands:

mdadm --manage /dev/md2 --add /dev/nvme0n1p2

mdadm --manage /dev/md3 --add /dev/nvme0n1p3

mdadm --manage /dev/md5 --add /dev/nvme0n1p5

16. Wait for RAID to sync the disks. Run the following commands:
l To view progress:

watch cat /proc/mdstat

l To quit watching the progress:

Ctrl+C

17. Create the RAID configuration file. Run the following command:

mdadm --examine --scan >> /etc/mdadm.conf

18. Edit the /etc/grub.d/40_custom file and remove the RAID boot entry.

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19. Edit the /etc/grub.d/10_linux file and replace necessary partitions to its equivalent
RAID arrays.

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20. Update the boot configurations of the two disks. In this case, /dev/nvme0n1 and
/dev/nvme1n1. Run the following commands:

grub2-mkconfig -o /boot/grub2/grub.cfg

mkinitrd -m "dm-raid”

grub2-install --modules=mdraid1x.mod /dev/nvme0n1

grub2-install --modules=mdraid1x.mod /dev/nvme1n1

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21. Reboot the terminal and expect that there is no RAID boot entry. The terminal should
now boot on RAID1 configuration.

Note
It is possible to test if RAID1 is working by shutting down and removing one of
the drives, the system should still boot as normal. When that happens, one of
the drives may be disconnected from the RAID1 array. Add the drive back to
the array using the following commands:

mdadm /dev/md2 -a /dev/nvme1n1p2

mdadm /dev/md3 -a /dev/nvme1n1p3

mdadm /dev/md5 -a /dev/nvme1n1p5

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NCRLinuxU2 Software RAID (UEFI)
The following procedure incorporates software RAID into an NCR supported terminal
running NCRLinuxU2 distribution. The software RAID configuration is set to RAID1 mode.

Note
The succeeding screenshots are from a CX8 terminal with two 120GB SATA solid
state drives:

l sda—disk 1
l sdb—disk 2

The four partitions are as follows:

l 1—boot/efi
l 2—boot
l 3— swap
l 4—root

The procedure may need to be modified for use in other OS, when using NVMe
drives, or using a different terminal. It is also assumed that two drives of the same
type are used. At all times, it is assumed that the commands are run as a root user.

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1. Determine the terminal’s current OS partitions. In this case, the current OS is on
/dev/sda and its partitions are:
l /dev/sda1
l /dev/sda2
l /dev/sda3
l /dev/sda4

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2. Create the same partitions for the second disk (/dev/sdb).
a. Run the following command:

sfdisk -d /dev/sda | sfdisk --force /dev/sdb

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b. Verify the copied partitions for the second disk (/dev/sdb). Run the following
command:

fdisk -l

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3. Change the partition types on the second disk (/dev/sdb) to Linux RAID.
a. Run the following commands:

sfdisk --part-type /dev/sdb 3 A19D880F-05FC-4D3B-A006-743F0F84911E

sfdisk --part-type /dev/sdb 4 A19D880F-05FC-4D3B-A006-743F0F84911E

b. Verify the partitions are now Linux RAID. Run the following command:

fdisk -l

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4. Create the RAID arrays.
a. Run the following commands:

mdadm --create /dev/md3 --run --level=1 --metadata=1.0 --raid-devices=2

missing /dev/sdb3

mdadm --create /dev/md4 --run --level=1 --metadata=1.0 --raid-devices=2

missing /dev/sdb4

b. Verify the created RAID arrays. Run the following command:

cat /proc/mdstat

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5. Format the RAID arrays with the same file systems as the current OS partitions. Run the
following commands:

mkswap -L "SWAP" /dev/md3

mkfs.ext4 -L "ROOT" /dev/md4

6. Edit the /etc/grub.d/40_custom file and add a RAID boot entry.

menuentry 'RAID - NCRLinuxU2' {

load_video
set gfxpayload=keep
insmod gzio
insmod part_gpt
insmod mdraid1x
insmod ext2
set root='(hd0,gpt2)'
echo 'Loading Linux 5.15.0-73-generic raid ...'
linux /vmlinuz-5.15.0-73-generic root=/dev/md4 noresume splash=silent
mitigations=auto quiet
net.ifnames=0 8250.nr_uarts=2 i915.invert_brightness=-1 tpm_tis.interrupts=0
echo 'Loading initial ramdisk raid...'
initrd /initrd.img-5.15.0-73-generic
}

Note
l '(hd0,gpt2)' should be the partition where your /boot is located

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 Example
Before

After

7. Create the RAID configuration file. Run the following command:

mdadm --detail --scan >> /etc/mdadm/mdadm.conf

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 8. Update boot configurations. Run the following commands:

update-initramfs -u

update-grub

grub-install /dev/sda

9. Mount the RAID arrays (except the Swap array) to a temporary mount point. In this case,
run the following commands:

mkdir /mnt/md4

mount /dev/md4 /mnt/md4

10. Copy the current EFI and OS partition data to the mounted RAID arrays. In this case,
run the following command:

cp -dpRx / /mnt/md4

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11. Edit the /etc/fstab file in the RAID array and replace necessary partitions to its
equivalent RAID arrays. At this point, the file is located at /mnt/md4/etc/fstab.

Example
Before

After

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12. Chroot to the mounted RAID array that contains the OS data and update the boot
configurations. Run the following commands:

cd /mnt/md4

mount /dev/sda2 boot

mount /dev/sda1 boot/efi

mount --bind /dev dev

mount --bind /sys sys

mount --bind /proc proc

chroot .

update-initramfs -u

update-grub

grub-install --modules=mdraid1x.mod /dev/sda

exit

umount boot/efi boot dev sys proc

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244
13. Reboot the terminal and choose the RAID - NCRLinuxU2 boot entry.

Note
l Remove any bootable usb/flash drive at this point.
l EFI boot manager will reset the default boot options. Wait for this
operation to finish.
l A start job for dev-md*.device is expected. Wait for this operation to
finish.

At this point, the terminal should be able to boot the RAID configuration. To verify this,
run the following command:

df -h

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14. Change the partition types of the current OS that are on /dev/sda to Linux RAID.
a. Run the following commands:

sfdisk --part-type /dev/sda 3 A19D880F-05FC-4D3B-A006-743F0F84911E

sfdisk --part-type /dev/sda 4 A19D880F-05FC-4D3B-A006-743F0F84911E

b. Verify that the partitions are now Linux RAID. Run the following command:

fdisk -l

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246
15. Add the partitions from the preceding step (current OS) to the RAID arrays accordingly.
Run the following commands:

mdadm --manage /dev/md3 --add /dev/sda3

mdadm --manage /dev/md4 --add /dev/sda4

16. Wait for RAID to sync the disks. Run the following commands:
l To view progress:

watch cat /proc/mdstat

l To quit watching the progress:

Ctrl+C

17. Edit the /etc/grub.d/40_custom file and remove the RAID boot entry.
18. Edit the /etc/default/grub file and do the following:
a. Replace:

rootp=$(blkid -L ROOT)

b. In the line GRUB_CMDLINE_LINUX_DEFAULT, remove the string

root=LABEL=root.
c. Replace the string following resume= with /dev/md3.

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Example
Before

After

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248
19. Update the boot configurations of the two disks. In this case, /dev/sda and
/dev/sdb. Run the following commands:

update-initramfs -u

update-grub

grub-install --modules=mdraid1x.mod /dev/sda

grub-install --modules=mdraid1x.mod /dev/sdb

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20. Copy the boot and EFI partitions from /dev/sda to /dev/sdb. Run the following
commands:

dd if=/dev/sda1 of=/dev/sdb1

dd if=/dev/sda2 of=/dev/sdb2

21. Reboot the terminal and expect that there is no RAID boot entry. The terminal should
now boot on RAID1 configuration.

Note
It is possible to test if RAID1 is working by shutting down and removing one of
the drives, the system should still boot as normal. When that happens, one of
the drives may be disconnected from the RAID1 array. Add the drive back to
the array using the following commands:

mdadm /dev/md3 -a /dev/sdb3

mdadm /dev/md4 -a /dev/sdb4

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250
Power Management
The BIOS supports the Advanced Configuration and Power Management Interface (ACPI) 3.0
specification. A key feature of ACPI is that the operating system, not the BIOS, configures
and implements power management. The CX7 terminal supports the Global system power
states defined by ACPI.

Computer States
G3 Mechanical Off
A computer state that is entered and left by a mechanical means

Example
Turning off the system's power through the movement of a large red switch.

Various government agencies and countries require this operating mode. It is implied by the
entry of this off state through a mechanical means that no electrical current is running through
the circuitry and that it can be worked on without damaging the hardware or endangering
service personnel. The OS must be restarted to return to the Working state. No hardware
context is retained. Except for the real-time clock, power consumption is zero.

G2/S5 Soft Off

A computer state where the computer consumes a minimal amount of power. No user mode
or system mode code is run. This state requires a large latency in order to return to the
Working state. The system's context will not be preserved by the hardware. The system must
be restarted to return to the Working state. It is not safe to disassemble the machine in this
state.

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G1 Sleeping
A computer state where the computer consumes a small amount of power, user mode threads
are not being executed, and the system appears to be off (from an end user's perspective,
the display is off, and so on). Latency for returning to the Working state varies on the wake
environment selected prior to entry of this state (for example, whether the system should
answer phone calls). Work can be resumed without rebooting the OS because large
elements of system context are saved by the hardware and the rest by system software. It is
not safe to disassemble the machine in this state.

G0 Working
A computer state where the system dispatches user mode (application) threads and they
execute. In this state, peripheral devices (peripherals) are having their power state changed
dynamically. The user can select, through some UI, various performance/power
characteristics of the system to have the software optimize for performance or battery life. The
system responds to external events in real time. It is not safe to disassemble the machine in
this state.

ACPI Sleep States (S0 - S5)

Under the G1 sleeping state ACPI defines levels of system sleep state support. The CX7
supports the following sleeping states:

l S0: Normal Powered-On state

l S1 (Standby): The S1 sleeping state is a low wake latency sleeping state. In this state,
no system context is lost (CPU or chip set) and hardware maintains all system contexts.

Note
The CX7 does not support S1 state. Turning off the backlight and hard drives
provides the equivalent power savings (due to Intel's processor C-states feature)
at nearly zero latency.

l S2: Not supported

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l S3 (Suspend to Ram): The S3 sleeping state is a low wake latency sleeping state. This
state is similar to the S1 sleeping state except that the CPU and system cache context is
lost (the OS is responsible for maintaining the caches and CPU context). Control starts
from the processor's reset vector after the wake event. In NCR systems, during S3,
power is only provided to the USB 3.0 ports.

Note
When the terminal resumes from an S3 state, all the USB devices re-enumerate.
This causes speaker tones as if they were disconnected and then reconnected.
This does not present a problem and the USB devices will continue to operate
correctly.

Requirements for S3 support:

l O/S must be built on a system with S3 enabled in the BIOS
l Some peripherals may not be S3 capable, which can prevent the system from
entering S3 state.

l S4 (Suspend to Disk): The S4 state is the lowest power, longest wake latency
sleeping state supported by ACPI. In order to reduce power to a minimum, it is
assumed that the hardware platform has powered off all devices. Platform context is
maintained.
Requirements for S4 support:
l O/S must be built on a system with S3 enabled in the BIOS
l Some peripherals may not be S4 capable, which can prevent the system from
entering S4 state.
Reference the ACPI Specification for details.
Peripherals: ACPI defines power states for peripherals which are separate from the
system power state. The device power states range from D0 (fully-on) to D3 (off) It is the
responsibility of the driver developer for each peripheral to define and support the
available power states.

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253
Power State S0 Working S0 Idle, S3 Suspend S4 Hibernate S5 Soft Off S0 Idle,
Backlight to RAM Backlight
Off, on
SSD Idle

Supported: Y Y Y Y Y Y
Y/N

Description Fully Video Video Video OFF Video

Functional** Backlight Backlight Off, Backlight Off, Some backlight
Off, SSD SSD Idle, SSD Off, devices on
Idle Cache Flush, Cache Flush, remain
Memory in Memory data powered by
Slow Refresh, to SSD, standby
CPU Halted CPU Halted voltage
(LAN, ME-
AMT, USB)
to allow
wake-up

Power Supply On On Powered Powered Powered On

Status Down* Down* Down*

Power Consumption

CX7

Celeron 42.3W 16.4W 2.9W 2.5W 2.5W 25.6W

G4900T

Core i3– 62.2W 17.4W 3.25W 3.0W 3.0W 24.9W

8100T

Core i5– 63.9W 17.4W 3.25W 3.0W 3.0W 24.9W

8500T

Core i5- 65.7W 27.3W 4.12W 3.6W 3.6W 33.1W

9500TE

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Power State S0 Working S0 Idle, S3 Suspend S4 Hibernate S5 Soft Off S0 Idle,
Backlight to RAM Backlight
Off, on
SSD Idle

CX7ii

Core i3- 57.9W 30.8W 4.77W 4.33W 4.32W 39.7W

13100TE

Core i5- 57.6W 32.4W 4.71W 4.35W 4.30W 41.2W

13500TE

Wake Options

Power Switch N/A Y Y Y Y Y

Touch N/A Y Y N N Y

USB N/A Y Y N N Y
Keyboard†

USB Mouse† N/A Y Y N N Y

LAN (magic N/A Y Y Y Y Y

packet)

RTC Alarm N/A Y Y Y Y Y

Serial Port (RI) N/A Y N N N Y

Note
Power consumption based on the following configuration: 16GB RAM x2, 240 GB SSD x2

*Maintains small voltage to support wake circuits.

**Passmark Burn in test. This represents a maximum use case. Actual customer usage will differ.
†USB 3.0 port. The USB 2.0 +12V and +24V ports do not maintain power and can’t wake the unit.

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Enabling Wake on LAN
In order for Wake on LAN to function, the Network driver must be enabled (factory default).

1. Right-click on Start, then select Device Manager.

2. Select Network adapters.

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3. Right-click Intel(R) Ethernet Connection I219-LM >> Properties.

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4. Under the Advanced tab, Wake on Magic Packet and Wake on Pattern Match should be
enabled. Select OK after making any changes.

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258
5. Under the Power Management tab, Allow this device to wake the computer option box
should be checked. Select OK after making any changes.

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BIOS Setup

Administrator Password
The administrator password to enter the BIOS Setup menu is NCR.

Entering Setup
1. Connect an alphanumeric USB keyboard to the terminal.
2. Apply power to the terminal.
3. When you see the NCR logo displayed, press [Del] or [F2].

Selecting Menu Options

The following keyboard controls are used to select the various menu options and to make
changes to their values.

l Use the arrow keys to select (highlight) options and menu screens.
l Use the [Enter] key to select a submenu.
l Use the [+] and [-] keys to change field values.
l To view help information on the possible selections for the highlighted item, press [F1].
l To save the changes, move the cursor to the Save and Exit Menu, select Save Changes
& Reset, and press [Enter].

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Enabling ONESHOT
When the Power Switch is pressed for four seconds, the hardware level override of the
processor forces an uncontrolled shutdown. This can corrupt the Operating System. The
ONESHOT feature disables this hardware override. To turn on the ONESHOT feature, follow
these steps:

1. Enter BIOS Setup using the [Del] or [F2] hotkey.

2. In Setup, go to Advanced → NCR POS → ONESHOT Control.
3. Set the ONESHOT Control setting to ENABLED.
4. Press [F4] to save and exit.

Accessing Serial Number and Class-Model

Information
Below is an example of a VbScript code on how to obtain the Serial Number and Class-Model
Information of the terminal.

On Error Resume Next

DIM returnValue
DIM version
strComputer = "."
Set objWMIService = GetObject("winmgmts:\\" & strComputer &
"\root\cimv2")
Set colItems = objWMIService.ExecQuery("Select * from
Win32_ComputerSystem",,48)
For Each objItem in colItems
Wscript.Echo "Class Model: " & objItem.Model
Wscript.Echo "Serial Number: " & objItem.Name
Next

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Restoring Factory Settings
To reset all values to their default settings, press [F3] and then [Enter] when the confirmation
message is displayed. The terminal automatically loads the BIOS default values. To save the
factory default values, go to the Save and Exit Menu, select Save Changes & Reset, and
select [Enter].

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262
BIOS Updating Procedure

Introduction
The BIOS is located in the Serial Peripheral Interface (SPI) chip on the processor board. This
chapter discusses procedures on how to update the terminal SPI and/or BIOS. The update
software is distributed via the NCR Website:
https://www5.ncr.com/support/support_drivers_patches.asp

The BIOS update can be performed using the following methods:

l Bootable USB Memory Device

l Windows Flash Executable

Prerequisites
The following are required to perform a SPI/BIOS update:

l USB Alphanumeric Keyboard

l BIOS Software. Download from the NCR Website:
https://www5.ncr.com/support/support_drivers_patches.asp

USB Flash Key update prerequisites

l USB Flash Key with sufficient space for the update files.
l Access to a USB port on the terminal to be updated that is enabled in the BIOS (via
BIOS Setup).

Windows Flash Executable update prerequisites

l There should be no other programs running while the BIOS/SPI is updating.
l The Windows Flash Executable is designed to run from an Administrator account.

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SPI/BIOS Updating Procedures
Using the Bootable USB Flash Key
1. Create a USB Flash Drive by installing the BIOS update package to this USB key.

Note
The USB flash drive disk size must be more than 512MB.

Linux PC
Use “dd” Linux command to deploy image in USB key:
sudo dd if=/CX7-BIOS_update_T06.iso of=/dev/sdX
Windows PC
Download the Rufus Tool from the Rufus Website: https://rufus.ie/ and use the tool
to deploy image into USB key.
a. Select the device from the Device drop-down list.

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b. Press Select to choose the image from the Boot Selection drop-down list.

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c. Press Start to load the image.

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 d. When the load is complete, select Close.

2. Insert the CX7 USB Flash Drive into the USB Port.

3. Press [F8] during startup to bring up the Boot Menu.

4. Select the USB device to boot the CX7 BIOS flash key. An option menu will load.
5. Select option [1] to update BIOS with DMI preserved.

Note
After the update has completed and the terminal is rebooted, the terminal may reboot
additional times as it powers up. This is normal and expected behavior due to the
nature of the features of the BIOS/SPI.

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Using the Windows Flash Executable
Note
Close all running programs prior to updating the BIOS.

To run the executable, right–click on the file and select Run as administrator. The terminal
will reboot after the flash process has completed.

Caution
The reboot is important to ensure the BIOS initializes properly. Do not interrupt the
reboot process.

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Updating DMI using Windows DMI Edit
Tool
For AMI-based BIOS images, the DMI can be updated using AMI's Windows DMI Edit Tool
(AMIDEWINx64.exe), a command-line DMI edit utility.

To update DMI, follow these steps:

1. Download the DMI Edit Utilities from the NCR Drivers and Patches page:
https://www5.ncr.com/support/support_drivers_patches.asp.
The download path is: Retail Support Files (Drivers, Firmware, Operating Systems,
Platform Software (OPOS/JavaPOS), BIOS, etc.) >> NCR POS and SelfServ
Terminal and Operating System >> [select the POS product class] >> Windows
>> BIOS >> REF

2. Run amidewinx64.exe.

3. From a command prompt, use the following command:

DMI to Update Command

PID amidewinx64.exe /SP "[enter PID number]”

Example
amidewinx64.exe /SP "7602-1100-8801"

Serial Number amidewinx64.exe /SS "[enter serial number]”

Example
amidewinx64.exe /SS "54-19378230"

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Initial Terminal Imaging

Introduction
Factory default HDD/SSD images for the CX7 are distributed on bootable auto-imaging USB
Flash Drive media. The following procedures describe how to apply/restore an image on the
terminal.

Warning
Using this procedure will replace any previously stored OS images created using the
Disk Image Backup and NCR Image Recovery Tool.

Note
A USB Keyboard is required to perform this operation.

Imaging Procedure
1. Connect the USB flash drive to the target terminal that you wish to image.

2. Connect a USB keyboard to the terminal.

3. Power on the terminal and boot from the USB Flash Drive. This can be done by
pressing [F8] during the boot and choosing the USB option (NCR), or by entering
BIOS Setup and changing the boot order.
4. The system boots in the Windows PE OS environment. Press [Y] on the keyboard at the
confirmation prompt to re-image the terminal.
5. When the imaging process is complete, enter Exit on the keyboard to reboot the
system.
6. After the reboot, remove the USB Flash Drive and disconnect the keyboard.

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Wireless Adapter Switching
Wireless Adapter Switching is a feature that disables the wireless adapter when a wired
Ethernet connection is present.

The latest NCR OS Images include the driver, but is not pre-installed. The driver can be
installed from the \Install\drivers\wireless directory.

Installing the Software and Driver

1. Run the Intel .exe self-extracting executable.
2. Agree to the End User License Agreement (EULA) and choose Customize.

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3. Check both Intel® PROSet/Wireless Enterprise Software and Administrator
Toolkit. Clear the check box for Intel® My WiFi Technology. Click Install.

Installation takes several minutes (progress bar shown on-screen).

4. After the installation is complete, click Start>>Wireless Administrator Tool.

5. Enter the Administrator Tool Password (not the Windows Administrator password).
You are prompted to create a password if this is the first time using the tool. The
password cannot be blank.

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6. Select Create a new package>>OK.

7. Select the Application Settings tab.

8. Check Include Application Settings in this package.

9. Select Adapter Switching.

10. Check Enable Adapter Switching.

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11. Click Close.

12. Click Yes.

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13. Enter a filename and choose a location to save the package file.

14. Click Finish after the save operation completes.

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15. Click Apply this package to this computer.

Note
You can open and apply the saved package file on other computers that have
the Administrator Toolkit installed.

When connecting and disconnecting the wired LAN cable you should now see system
tray icons, indicating PROSet disabling and enabling the wireless adapter.

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276
Enabling Intel® vPro (Active Management Technology)
This chapter describes how to enable Intel® Active Management Technology (Intel® AMT) in
NCR motherboards. It also provides an overview of the features, as well as information on
configuring Intel® Active Management Technology, and minimum system requirements.

These are the NCR motherboards that support Intel® AMT:

l NCR CX7 All-in-One POS (7772) – code named Sonoma

l NCR CX8 POS (7736) – code named Vegas1

Overview
Intel® AMT allows you to remotely power on, monitor, update, repair, or control computers
with Intel® vPro™ processors regardless of its power state or if it has a functioning OS or not.
The only condition is that the computer must be connected to a power source and a network.
Intel® AMT is part of the Intel® vPro™ technology.

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277
Preconditions
PC core must have at least i5 or higher processor with Intel vPro. i3 processors will support
the smaller set of features known as Intel Standard Manageability (ISM). Using
MeshCommander tool, all features are supported on an i5 processor. The following features
are not supported on i3 processor:

l Remote Desktop
l Internet Settings

AMT features are supported on version 9.0 and higher. To check ME Firmware Version,
follow these steps:

1. Reboot the motherboard.

2. Press [Delete] to enter BIOS Setup Utility.
3. Go to the Main tab and record ME Firmware Version.
l CX7 (7772) – Intel ME Version / SKU: 12.0.0.0
l CX8 (7736) – Intel ME Version / SKU: 12.0.0.0

Before configuring the motherboard, you must know the computer name/ IP address. To
know the IP Address in Microsoft Windows, follow these steps:

1. In DOS shell in Windows, type ipconfig /all.

2. Record the IP Address.

Example
153.60.36.39

To know the IP Address in other operating systems, consult your system manual.

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278
Enabling Intel® Active Management in
BIOS Utility
To enable Intel® AMT in NCR Motherboard with vPro processor, follow these steps:

1. Reboot the system.

2. Press [F2] or [Delete] during POST.
3. Enter the current BIOS admin password.
4. Go to Advanced tab and do one of the following:
l Select Active Management Technology Support
l Select Intel AMT Support and set the value to Enabled

5. Press [F10], then press [Enter] to save and exit.

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279
Configuring Intel® AMT Settings in Intel®
MEBx Menu
Intel® Management Engine BIOS Extension (Intel® MEBx) is a BIOS menu extension on the
Intel® AMT system. This menu can be used to view and configure some of the Intel® AMT
settings.

1. Reboot the system.

2. Press [Esc] during POST.
3. Select Intel Management Engine BIOS Extension, then press [Enter].
4. Enter the current BIOS admin password.
5. Select MEBx Login, then press [Enter].
6. Enter the MEBx password.

Note
The first time this program is entered, you must use the default password,
admin.

7. Define your own unique MEBx password.

Example
Ncr@2020

Note
You must use a strong password. Strong passwords are between 8 and 32
characters long, have at least one upper case character, one lower case
character, one number, and one special character (examples are !, @, #, $, %,
^, &, *). Also, you should use a unique password for each provisioned Intel
AMT system, to prevent someone from possibly obtaining a master password
and compromising the security of the entire network.

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280
Activating Network Access
1. Select Intel(R) AMT Configuration and press [Enter].
2. Select SOL/IDER/KVM and press [Enter].
3. Set SOL, IDER and KVM Feature Selection to Enabled.
4. Set Legacy Redirection Mode to Disabled.
5. Press [Esc].
6. Select User Consent and press [Enter].
7. Set User Opt-in to NONE.
8. Set Opt-in Configurable from Remote IT to Disabled.
9. Press [Esc].
10. Select Activate Network Access and press [Enter].
11. Press [Y] to activate the network interface.
12. Press [Esc] >> [Esc] >> [Y] to exit the Intel ® Management BIOS Extension and reboot
the system.
13. The motherboard should now be accessible using its IP address.

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281
Configuring a Static IPv4 Address
1. Open Control Panel.
2. Select Network and Sharing Center.
3. Click Change adapter settings.
4. Right-click on Ethernet Network Connection.
5. Select Properties.
6. Select Internet Protocol Version 4 (TCP/IPv4).
7. Click Properties.
8. Check the Radio Button for Use the following IP address.
9. Provide the IP Address, Subnet Mask, and Default Gateway.
10. Click OK.

Note
CX7 and CX8 support both IPv4 and IPv6 protocol.

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282
Verifying Intel® AMT Using Internet
Explorer
1. Using Internet Explorer on another computer, login to the AMT.
l Enter http://IP_Address:16992 in the address field.
l Enter admin as the username.
l Enter the MEBx password set in "Configuring Intel® AMT Settings in Intel®
MEBx Menu" on page 280.

2. Verify all basic functions that are available.

l Verify System Status (On, Off and Standby)
l Verify Hardware Information (System, Processor, Memory, Disk, etc.)
l Login to system during all power states (On, Off and Standby)

3. Verify Remote Control functions.

l Perform system resets
l Perform system power cycles (Off then On)
l Bring system out of standby

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283
Verifying Intel® AMT Using
MeshCommander
1. Download the MeshCommander tool from
https://www.meshcommander.com/meshcommander and install it on another
computer.
2. Open the MeshCommander tool.
3. Click the Add Computer button to add a new computer.
a. In the Add Computer window, enter the following:
l IP Address
l Username — typically admin
l MEBx Password — as set up in "Configuring Intel® AMT Settings in
Intel® MEBx Menu" on page 280

b. Click OK.

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284
4. Click on your AMT motherboard’s IP Address in the Computer Management list then
click the Connect button.

Note
This will take about 5-10 seconds to connect. If unsuccessful, the button will
revert to “Connect”. If successful, the button will change to “Disconnect”.

5. Check that all AMT features listed below are present and verify that features are working
properly.
l System Status
l Remote Desktop (on i5 processor only)
l Serial-over-LAN
l Hardware Information
l Event Log

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285
l Audit Log
l Storage
l Network Settings
l Internet Settings (on i5 processor only)
l Security Settings
l Agent Presence
l System Defense
l User Accounts
l Subscriptions
l Wake Alarms
l Script Editor
l WSMAN Browser

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6. In the list of Intel AMT features, select System Status and record the details.

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287
7. Under System Status tab, click the Power Actions button.
a. In the Power Actions window, verify that the AMT motherboard will respond
properly to the following remote power commands:
l Power up
l Power cycle
l Power down
l Reset

b. Record the results.

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288
 8. In the list of Intel AMT features, select Remote Desktop.
9. Under the Remote Desktop tab, click the Connect button.

Note
If the video is distorted (like image below), click on Settings and set Image
Encoding to RLE16, Recommended.

10. While remote desktop session is running, verify that the remote video, keyboard, and
mouse work.
a. On the desktop, right-click and create a new Text Document.
b. Double-click the document to open.
c. Test keypresses to ensure the correct keystrokes are being sent to the remote
desktop.

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11. In the list of Intel AM T features, select Network Settings.
12. In the Network Settings tab, check network settings and record the details.

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290
13. In the list of Intel AMT features, select Security Settings.
14. In the Security Settings tab, check security settings and record the details.

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291
 15. In the list of Intel AMT features, select Wake Alarms.
16. In the Wake Alarms tab, verify the operations of alarm clock.

Reference
https://www.intel.com/content/www/us/en/architecture-and-technology/intel-active-
management-technology.html

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292
Configuring AMT
This chapter explains how to configure an NCR CX7 All-in-One POS (7772) so it can be
accessed remotely using Intel’s Active Management Technology (AMT).

Configuring the Terminal

1. Boot the terminal.
2. When the NCR logo appears, press [Del] several times to start the BIOS Setup Utility.

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293
3. Under the Advanced tab, select AMT Configuration and press [Enter].

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294
4. Enable AMT Support.
a. Highlight AMT Support and press [Enter].

b. Set to Enabled.

c. Press [Enter].

5. Press [F10] and [Enter] to Save and Exit.

6. After the system reboots, press [Ctrl] + [P] to launch the Intel(R) Management Engine
BIOS Extension Main Menu.
7. Highlight MEBx Login and press [Enter].

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295
8. Enter the [password]>> [Enter].

Note
The first time this program is run you must use the default password, admin
(lower case). [admin]>> [Enter]

At the prompt, enter the new password (write it down to remember). The password
must contain upper, lower, symbol, and numeric characters.

Example
Ncr@2011

You must enter the password a second time for verification.

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296
9. Highlight Intel(R) Standard Manageability Configuration and press [Enter].

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297
10. Highlight Activate Network Access and press [Enter].

11. Enter Yes to activate the network interface.

12. Press [ESC]>>[ESC]>>[Y] to exit the Intel(R) Management Engine BIOS Extension and
reboot the system.
13. The terminal should now be accessible using its IP address.

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298
APA Graphical Display

Configuring the APA Graphical Display

To configure the APA Graphical Display to read Kanji characters, follow these steps:

1. Download the latest RPSW Installer from the NCR website:

http://www5.ncr.com/support/support_drivers_
patches.asp?Class=External/RPSW\5\3\4\0\display
2. Install RPSW.
3. Run RSM.

4. In the left menu, select Peripherals >> Line Display. In the Line Display window,
select Profile Name >> NCRLineDisplay.CX >> OK.

Note
To create your own profile, select the Create button.

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299
5. Select Default Screen Mode >> 13x29 or 16x16 >> OK.

6. Select Default Character Set >> 101 (Katakana) >> OK.

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300
7. Select the Diagnostics button.
The Run Diagnostics window is displayed.

8. Select Local Attended >> OK.

The Select Test window is displayed.

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301
9. Select and run the desired test:
l Display a Character – Select this test to display a specific Kanji character.

Example
To display ヅ, enter 8364, then select Finish.

l Display Specified Text – Select this test to input and display the desired Kanji
text.

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302
l Start Display of All Characters in a Character Set – Select this test to check
and confirm the Kanji characters.
a. Enter the character set, then select Next.

b. Enter the time delay in milliseconds, then select Finish.

The Test Results window is displayed.

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303
c. Select OK to close the window.

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304
Flip Functionality
The flip functionality is a feature that detects and automatically adjusts the screen orientation
depending on the device position.

Default Screen Orientation

Flipped Sideways

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305
Flipped Upwards

To enable the flip functionality, the G-Sensor driver must be installed. The NCR OS Image
includes a pre-installed G-Sensor driver. The driver can be found in the
C:\Install\drivers\G-Sensor directory. If not using an NCR OS Image, follow
these steps:

1. Download the G-Sensor driver from the NCR website:

https://www5.ncr.com//support/support_drivers_
patches.asp?Class=External/GSensor\Windows\Driver

2. Right-click on Setup.exe
3. Select Run as administrator.
4. Follow the GUI instructions to complete the installation.

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306
CX Display Touch Tool
In CX terminals with multiple touch displays, Windows may have difficulty assigning the touch
devices to the correct display. The CX Display Touch Tool is used to assign the touch device
to its correct display. The tool sets the Windows display to Extended Desktop and assigns
detected touch interfaces to the corresponding display.

The tool supports the following CX terminals:

l NCR CX3 POS (7776)

l NCR CX5 POS (7773)
l NCR CX7 POS (7772)

The tool is located in the following location: https://www5.ncr.com//support/support_

drivers_patches.asp?Class=External/CXDisplay%5CTouch%5CTool%5CDisplay

Refer to the Readme document for the installation procedure.

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307