Adeel Alam

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EXPERIENCE

TEAM LEADER
EMIRATES NBD| ABU DHABI, UAE
JAN,2022 – NOV, 2024
• Assisting Sales Manager in coordinating sales activities
• Providing guidance and support to team members & setting sales targets
MUHAMMAD ADEEL ALAM • Monitoring performance of team, & conduct Training sessions
TEAM MANAGER • Resolving customer issues & developing strategies to improve sales
OBJECTIVE ZONAL SALES MANAGER
Engineering Graduate; having an IGI LIFEINSURANCELTD| KARACHI, PAKISTAN
extensive 18 Years’ experience in Customer APR, 2019 – DEC,2021
Services & Banking. Skilled in Customer
TEAM LEADER
Services, Phone Banking, Call Center, Sales,
GOOGLEHQ| KUALA LUMPUR, MALAYSIA
Complaint Management & Operations.
Committed to develop long-term JUN, 2013 – MAR, 2019
relationships with clients/customers. Able to BRANCH MANGER
align Quality with Quantity with customers’ MEEZAN BANK LIMITED | KARACHI, PAKISTAN
satisfaction in focus.
FEB, 2009 – MAY, 2013
RELATIONSHIP MANAGER
SKILLS & ABILITIES DUBAI ISLAMIC BANKPAKLTD| KARACHI, PAKISTAN
Customer Satisfaction
JUN, 2007 – JAN, 2009
Customer Retention Efficient
Negotiator Experience in DUTY MANAGER
operations Compliant SAINSBURYS SUPERMARKET PLC LTD | NOTTINGHAM, UK
Management Team player & AUG, 2005 – MAY, 2007
leader Cross Selling
Good time manager Team EDUCATION
Management Corporate Sales Key
Account Efficient in prioritizing
tasks MS (MOBILE & HIGH SPEED TELECOMMUNICATION NETWORKS)
Excellent presentation and analysis skills OXFORDBROOKES UNIVERSITY, OXFORD, UK
SEP, 2005 – SEP, 2006
VITALS
BS (COMPUTER ENGINEERING)
Rufi Green City, Block-18, SIRSYEDUNIVERSITY OF ENGG & TECH, KARACHI, PAK
JAN, 2001 – DEC, 2004
Gulistan-e-Jauhar, Karachi, Pakistan
INTERMEDIATE
Telephone: +92-3190116083 DJ SIND GOVT SCIENCE COLLEGE, KARACHI, PAKISTAN
1998 – 2000
Email: engr.aadi@gmail.com MATRICULATION
HABIB PUBLIC SCHOOL, KARACHI, PAKISTAN
1996 – 1998

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