HRM_MODULE_06
HRM_MODULE_06
HRM_MODULE_06
Module-6
Future trends in Human Resource Management
Hybrid work model, Employee skill development, Internal mobility, Diversity and
inclusion in workforce, People analytics, Employee well-being, Multi-generational
workforces and All-in-One HR tools.
INTRODUCTION
The trends in human resources management are laser-focused on leveraging technology to
accommodate new ways of working, boosting retention, and making a better employee experience
for every type of worker.
HR is now managing employee experience strategies and the employee lifecycle for employees both
near and far. That means much of this work is virtual. This has become a top priority in the age of
an unprecedented labor shortage and an all-out war for talent: according to Forbes, there were two
open positions for every unemployed person in 2022.
HR teams are upping their reliance on digital tools for managing people and using data for a more
human-centric approach, especially for frontline workers who have long been left out of the
thinking behind employee engagement and retention strategies. In all areas, digital tools help
improve business outcomes.
For example, your hybrid work model may consist of a hybrid at-will policy where employees
choose which day(s) they come into the office. Or, you might choose a hybrid manager-scheduling
policy where managers control schedules and select which day(s) their folks come into the office
I. Work environment
1. At-Will and Remote-First Models: They both allow employees to prioritize working
remotely. However, with this work setup, employees can still perform on-site work. Physical co
working spaces and offices will remain available to the company‘s workers.
Pros:
Improves efficiency
Streamlines meetings
Provides convenient spaces for collaboration and meet ups
Instills trust in employees
Cons
Can be unpredictable
Can lead to overcrowding
Underutilized office spaces
2. Office-First Model:
Similar to the at-will and remote-first models, all employees can either work from home or work at
the office in an office-first model. However, the office-first model requires employees to be more
present in the office.
Pros:
Encourages teamwork and collaboration
Doesn‘t require many new adjustments
Allows flexibility
II. Scheduling
1. Split-Week Model:
The first of two schedule-based hybrid work options is the split-week model. This setup works by
assigning days specifically for on-site work and remote work.
For example, one department can work at the office during the first half of the week. Then, you can
assign other teams to physically report for the remaining days of the week. This way, your office
won‘t be overcrowded, and teams still get the chance to regroup and collaborate regularly.
Pros
Allows efficient face-to-face meetings
Avoids overcrowding
Maintains team dynamics
Gives room for experimentation
Cons
Increases operational costs
Lacks inter-team interactions
2. Week-By-Week Model: If you don‘t think the split-week model is right for your company, you
can try the week-by-week model. In this work setup, you‘ll be assigning work weeks when specific
employee groups need to be physically present at the office. Then, they can spend the following
weeks working at home.
For the scheduling, you can have select team members working fully at the office for a week. Then,
for the next week, other team members can switch with them to physically report for work.
Pros
Good for large companies
Implementation can be gradual
Cons
Not useful for unprecedented events or meetings
Employee Skill Development: Employee skill development helps workers meet organizational
standards, cuts down replacement costs and improves workplace performance. That‘s why more
leaders focus on up skilling their team with tools like a learning management system.
Companies that don‘t provide enough growth opportunities risk lower engagement, higher difficulty
maintaining a talented staff and the possibility of losing top performers. To shed light on this issue,
let‘s look at why skills are important, how to determine the information workers need and how
organizations can cultivate a culture of improvement.
Create a roadmap of domains you need to address and navigate areas of improvement. It‘s
important to focus on the developmental strategies needed to maximize production and reach full
organizational potential. It‘s essential to outline short-term and long-term requirements, organize
training resources, collect feedback on initiative performance and welcome employee
recommendations to improve existing practices.
1. Training
This method includes developing employee skills through a combination of lectures, hands-on-
exercises, videos, podcasts, simulations, and individual/group-based assignments.
It includes both formal (classroom-based, instructor-led, eLearning courses) and informal (watching
YouTube videos, reviewing educational blogs and posts on peer-group forums like LinkedIn or chat
rooms, self-study) approaches to skills development.
Definition and Meaning Training is the act of increasing the knowledge and skills of an employee for
performing the job assigned to him. Different scholars of management have defined training. Some
important definitions of training are as under.
According to Garry Dessler, “Training is the process of teaching new employees the basic skills they
need to perform their jobs.‖
According to Jack Halloran, ―Training is the process of transmitting and receiving information related
to problem-solving.‖
Edwin B. Flippo Said, ―Training is the act of increasing the knowledge and skills of an employee for
doing a particular job.‖
1. Acquiring Intellectual Knowledge: An electrical engineer may need more knowledge than he now
possesses about circuit design. A new employee may require knowledge about company policies.
A supervisor may require information about the new provisions in the labor agreement. The acquisition
of knowledge is a fairly straightforward process, provided the individual wants the new knowledge. It
can be made available to him in several ways.
However, if he does not want the knowledge, there is considerable difficulty getting him to learn it. In
industry, attempts should be made to create a ‗felt need‘ for new knowledge.
5. Evaluation of the Training Programme: After the training is done, the employees are asked to
give their feedback on the training session and whether they felt useful or not. Through feedback, an
organization can determine the weak spots if any, and can rectify it in the next session.The
evaluation of the training programme is a must because companies invest huge amounts in these
sessions and must know it‘s effectiveness in terms of money. Thus, every firm follows the series of
steps to design an effective training programme that serves the purpose for which it was intended.
METHODS OF TRAINING
I. Traditional Training Methods
Traditional types of training methods are commonly used in ample amount of companies. They are
simple to implement and requires less tools. Here are three primary types of traditional training
methods:
1. Off the Job Training Methods
2. On the Job Training Methods
3. Interactive Training Methods
2 .On the Job Training Methods: During on-the-job training the employees are involved in the
real work activities and learn through experience. It provides rapid learning experience and
improves bonding among team members.
INTERNAL MOBILITY
Internal Mobility is the movement of talent within an organization, that is to say, the opportunity for
an employee to change position or move within their company. Either the employer or the employee
can initiate internal mobility and its implementation is the result of a collaborative conversation
between the two parties.
Types of Diversities
1. Visible diversity traits: race, gender, physical abilities, age,
2. Invisible diversity traits: religion, socio-economic status, education, and parental status among
other things
PEOPLE ANALYTICS: People Analytics involves the use of data and analytics techniques to
better understand and manage people in organizations.
People Analytics is about using a data-driven approach to inform your people practices, programs
and processes. Analytical techniques, ranging from reporting and metrics to predictive analytics to
experimental research can help you uncover new insights, solve people problems and direct your
HR actions. At Google, we use people analytics as a foundational building block that informs
everything we do to find, grow and keep Googlers.
Eg: Companies like Deloitte, Cisco, Google, etc. are actively implementing people analytics to
improve their HR functions and gain a competitive edge in the market by making data-driven
decisions about their workforce.
The potential for predictive people analytics to revolutionize HR decision-making:
HR teams can use historical data to identify patterns and predict future outcomes, such as which
employees are likely to leave the organization or which areas of the business are likely to
experience a skills gap.
Predictive analytics can assist in predicting the workforce‘s needs and help organizations prepare
for future staffing requirements, allowing them to make well-informed decisions concerning
recruitment, training, and development.
EMPLOYEE WELL-BEING
Wellbeing is not just the absence of disease or illness. It‘s a complex combination of a person's
physical, mental, emotional and social health factors. Wellbeing is strongly linked to happiness and
life satisfaction. In short, wellbeing could be described as how you feel about yourself and your life.
How to achieve wellbeing
1. Develop and maintain strong relationships with family and friends.
2. Make regular time available for social contact.
3. Try to find work that you find enjoyable and rewarding, rather than just working for the best pay.
4. Eat wholesome, nutritious foods.
5. Do regular physical activity.
6. Become involved in activities that interest you.
7. Join local organisations or clubs that appeal to you.
8. Set yourself achievable goals and work towards them.
9. Try to be optimistic and enjoy each day.
1. Work on your Employee Value Proposition (EVP): Policies and programs for wellness,
work/life balance, and paid time-off are attractive to all generations. However, providing
professional development, career advancement, community service opportunities, financial
investment programs, and social events can target other desires to offer a wider appeal to different
ages.
2. Fine-tune your inclusive hiring process: From sourcing to offer, you should strive to eliminate
age bias when recruiting. Start with educating hiring personnel, then expand your recruiting
channels to use as many as possible. (College job fairs shouldn‘t be the only place you look to fill
entry-level positions.)
Dates, names, and other resume details can infer demographic information. If you are able to
implement computer programs that use AI to screen, it can help you avoid these biases. Having a
mix of younger and older hiring managers filter applicants and conduct interviews can also help
level the field.
3. Cater to different communication styles: Harmony and productivity are dependent on effective
communication. The aim is to ensure that the same information is accessible to everyone.
Language gaps have always existed between generations, but younger workers used to assimilate
into their employer‘s communication norms. Now that digital communication is changing culture so
rapidly, younger generations have much more influence. Workplace communication has become
more about meeting in the middle to find common ground and blend the varied styles.
4. Clarify and reiterate expectations: A common purpose unites people and minimizes their
differences. Regardless of their age, employees want to be clear on the business goals and the
specific role they are required to play in these endeavors.
Managers must establish avenues for spreading the word about expectations on an ongoing basis.
They should also provide assurance about what employees can anticipate from the company as a
whole and within their team.
6. Accommodate diverse working styles and needs: There is no one-size-fits-all way to address
how workers of any generation can perform best. Organizations that are able to adjust to their
employees‘ needs are more apt to attract and retain the finest of the available talent pool.
7. Create learning opportunities: People are generally eager to expand their skills and advance
their careers, and it is not limited to just younger workers. Providing a wide array of knowledge-
building opportunities benefits employees‘ growth and enlarges their contribution to your business.
An environment where asking questions is encouraged facilitates a learning atmosphere and allows
everyone to be heard.
Upskilling and reskilling aren‘t only accomplished through formal trainings. It can happen through
knowledge sharing between generations through peer mentoring and learning, sponsorship, or
assembling cross-functional teams.
8. Combat bias and stereotypes: Generational bias and stereotypes do exist. It‘s far better to
reframe them than pretend they aren‘t there. Although it is a mistake to assume that people are
―entitled,‖ ―stubborn,‖ ―idealistic,‖ or ―a workaholic‖ just because of their age, the context of
different life experiences does shape people in certain ways.
Acknowledging and contemplating differences allows you to harness the strengths of each
generation. It might be necessary to conduct training to confront age-based stereotypes, such as
role-playing exercises. Bringing inaccurate perceptions to the forefront makes people more aware of
their assumptions and can lead to more harmonized multigenerational teamwork.
9. Nurture an inclusive environment at work: Employers are certainly making a strong effort to
create work environments that are inclusive to everyone, but age diversity may be the most
overlooked concept. You must take ageism and perceived generation gaps into account when
designing your diversity & inclusion policy. Employees should feel respected and free to voice their
opinions, regardless of their stage in life.
Here are some top HR workflow management tools and systems in 2023 that companies use:
1. Cflow: Cflow is another workflow management software best suited for human resource
management, where it can help you take care of all HR core responsibilities. With Cflow, you can
create multiple workflows for managing scheduling, employee onboarding, leave application
process, recruitment and training process, team activity planner, timesheet, expense tracking, and
much more. This is an all-in-one intuitive tool that will enhance your HR processes.
2. Monday.Com: This is a meta app that provides you with multiple options for employee
management, and you can easily manage multiple tasks. This app provides a unified view of all
your existing tasks and adds more than 40 services, and integrates with third-party apps quite
efficiently. This app is best suited for experienced HR managers.
4. SkillRobo: This is an online pre-employment assessment tool that will come in handy to HR
professionals while screening new candidates for specific company positions. It has predictive
analytics, predefined questionnaire templates, reports, cheating prevention, and many more
proctoring features that will help candidates have a seamless hiring experience.
5. Spark Hire: This is an online video interviewing platform that helps recruiters to conduct online
one-on-one and live interviews. Each video session is recorded, which hiring managers can use later
for review. With this tool, you can efficiently schedule and conduct video interviews.
6. Culture Amp: This is an employee engagement tool that helps in establishing connections,
involvement, alignment, company confidence, innovation, and more by implementing machine
learning algorithms to provide helpful insight to HR professionals to set up new metrics.
7. Bob: This is a human resource information system (HRIS) with a strong backbone for managing
and establishing a balance between all HR processes with the help of its fixed frameworks and
customization. Said to be a good tool for managing core HR responsibilities.
8. Kazoo HR: This is a flexible employee recognition tool that helps HR professionals to connect
with employees across the globe, even with 100+ employees. It is best suited for building team
culture and has a user-friendly interface.
9. Clear Company: This is another all-in-one HR management tool that you can use to eliminate
barriers and have seamless hiring, onboarding, and training. It has an inbuilt ATS, which helps with
talent acquisition and management.
10 Bambee HR: This is an HR platform that comes in handy when you need to create labor policies
and compliance laws, recruit, hire, onboard, train, establish labor codes, maintain employee records,
and much more.
HR professionals have a lot on their plates, from recruiting to managing employee relations. But
with the right tools in place, they can simplify their tasks and make them more efficient. These tools
will help you track your costs effectively and reduce hiring mistakes.