Red Hat Enterprise Linux_ Seller Assessment

8/1/24, 4:28 PM Red Hat Enterprise Linux: Seller Assessment
Red Hat Enterprise Linux: Seller Assessment

Answer all of the questions in this assessment and then click Finish Test to submit your answers.
1. A RHEL subscription provides access to a knowledge-centered support portal that includes:

(Choose all correct answers)
Broad range of certified hardware platforms and architectures
Proven, scalable, and security-focused product
RHEL is the least expensive enterprise Linux operating system
Integration with Red Hat Insights, a predictive analytics service is included in the
subscription
2. How can a Technical Account Manager (TAM) help customers maximize their Red Hat investments?
Build and guide customer's technical roadmap
Guide and deploy new technologies
Create learning and certification plans
Learn and understand customer's business goals
3. Oracle claims to support existing installations of RHEL for less. What should you tell customers to correct
that perception?
Mixing OS packages from multiple vendors is supported by Red Hat or its certified
partners
All RHEL security, hardware, and software certifications are null and void when
running Oracle Linux
Only Red Hat has the resources and expertise to support RHEL
When Oracle takes over support for RHEL, they add Oracle-compiled RHEL packages
which invalidates third-party application vendor support in most cases
4. What are the benefits of standardizing on RHEL?

It allows organizations to choose to deploy on-prem, in the cloud, containerized, or at
the edge
It eliminates the need for products and services to be certified on multiple operating
systems
It reduces the need for staff with Linux skill sets to deploy, install, and maintain
It delivers the consistency needed to conquer complexity
5. What are some benefits of running Edge computing?

Users benefit from faster and more reliable services
Companies can support applications without worrying about latency

It helps companies centralize their data and processing which increases efficiencies
Companies can quickly process data
https://training-lms.redhat.com/player/play?in_sessionid=A931JJJ131AA1940&classroom_id=53416689&in_from_module=CLMSBROWSEV2.PRMAIN~CLMSLEARNINGPATHDETAILS.PRMAIN&rco_id=53416128… 1/10
6. Which are the best responses for a customer who states "Linux is a commodity and they are all basically
the same"?
RHEL has passed certifications for stringent security standards

Cloud providers are the only ones running commodity Linux
RHEL has a better kernel than AlmaLinux or Rocky Linux

Red Hat Enterprise Linux has a vast hardware, software and cloud partner ecosystem,
meaning RHEL works with your choice of components, platforms and deployments
7. How does RHEL help developers stay ahead of the competition while adopting new technologies?
RHEL speeds application development by providing a consistent operating
environment across the hybrid cloud
RHEL includes operators that automate the creation, configuration, and management
of instances of Kubernetes-native applications
RHEL automates CI/CD throughout development, testing, and production phases of

the software development lifecycle
RHEL delivers consistent application packaging, portability, and security
8. How does standardizing on RHEL position businesses for success?

Automates configuration file management and deployment

Enables management of workloads anywhere they run, consistently
Accelerates the speed of innovation and boost business agility

Accelerates modern app operations with network and security virtualization for WAN,
data center and cloud
9. Which of the following are RHEL sales motions to be used by account teams in the field?
Linux is the foundation for Cloud Innovation
Kubernetes container management solution

Maintain roadmap of customer’s consumption journey
Standardize on RHEL
10. When a customer states, "Amazon Linux is good enough for mission-critical workloads". What should
your responses be?
RHEL gives customers assurance to run mission-critical workloads on any

environment, not just AWS
Amazon Linux doesn’t offer a long life cycle nor guarantee API stability across rolling
updates
AWS does not include some critical security certifications such as Common Criteria,
FIPS 140-2
AWS Linux is based on CentOS Stream
11. Scenario: A company has built its business on a community version of Linux and wants to offer its
services to a government entity. Having reviewed news articles on security breaches through supply chains,
leadership at the company needs to convince governmental officials that the company’s software supply
chain will meet security standards.
Question: If the company were to start using Red Hat Enterprise Linux (RHEL), what could its leadership say
to governmental officials about how Red Hat distributes its software?
Software is securely packaged in RPM format and distributed through partner
websites.
Software is packaged in the standard .deb format, which is known to be secure.
Software is highly compressed to reduce network traffic and on disk storage, and
then distributed to shared repositories to be closer to customers, reducing transit
time.
Software is hardened, scanned and packed in cryptographically signed packages, and

then distributed through an encrypted Content Delivery Network (CDN).
12. Scenario: An organization that already uses RHELhas acquired a server hardware company and is
planning to offer the flagship product as an appliance, allowing its customers to purchase a turnkey server
solution with RHEL as the operating system.
Question: Which type of subscription does the organization need to acquire in order to bundle RHEL in its
solution?
Headless RHEL
Embedded
Partner Premium
Integrated
13. What are some potential red flags when targeting organizations looking to move workloads to the
public cloud?
They have standardized on CentOS Linux
They are comfortable with some risk and a Linux that is “good enough”
They are currently expanding their infrastructure
They are biased towards the Cloud Provider's native offering
14. As a seller, how would you describe RHEL's value to an IT Operations Leader?
Delivers content to enhance the performance of critical workloads

Streamlines operations and lowers overall cost of ownership
Ensures a consistent experience across physical, virtual, private/public cloud, and

edge deployments
Reduces cost through the use of open source tools
15. Which of the following are ways to position to win for a Standardize on RHEL Pitch?
Explain why RHEL is the best Kubernetes platform

Emphasize the expense and risk associated with DIY Linux
Reinforce the value of Red Hat Insights, a predictive analytics service

Explain that standardization can increase business agility, enhance security, address
skills gaps and improve operational efficiency
16. What do you say to a customer who states, "Rocky Linux/AlmaLinux isthe same as RHEL, we can
download it for free, and canmaintainitourselves"?
They do not carry the hardware or software certifications that RHEL has, so a
customer must do their own certification
Many vendors do not support them and when issues arise, the customer has to
address the issues themself
Hardware and software certifications are transferable to AlmaLinux and Rocky Linux
for them to support and verify
Mixing OS packages from multiple vendors and partners is supported by Red Hat
17. What are examples of strategic initiatives that your customers may face that RHEL addresses?
Moving compute resources closer to their data, such as Edge deployments

Deploying major workload initiatives including SAP, MS SQLServer, and CentOS
Needing to simplify infrastructure due to skills gaps and technology sprawl
Upgrading a server to a new version of Linux
18. Which of the following are Red Hat Services?

Technical Account Management
Renewals
Consulting
Training and Certification
19. Scenario: An organization is already using Red Hat Enterprise Linux (RHEL); however, it is not taking
advantage of all of the benefits associated with the product. The organization wants to reduce the time its
staff spends identifying and resolving risks, managing individual systems’ software updates, and tracking
subscriptions.
Question: Which of the following solutions should the organization start using?
Application streams
Red Hat Insights
Image builder
Web console
20. Which of the following are cross-sell or upsell opportunities for RHEL?
Suggest Red Hat Consulting
Discuss automation with Ansible
Ensure customer will renew RHEL subscriptions

Introduce OpenShift
Position Satellite for RHEL management
21. Scenario: An organization needs to evaluate the level of effort required to remain on a supported major
release of Red Hat Enterprise Linux (RHEL). The organization does not have plans to extend support beyond
the standard life cycle
Question: For how many years should the organization plan on having support for a given major release of
RHEL from the time it is generally available?
5 years
12 years
3 years
10 years
22. What are the key challenges that customers face when choosing an operating system?
A lack of business agility
An ongoing skills shortage within their IT staff

Choosing the best kubernetes platform
The need to build a secure foundation for business operations
23. Where is the majority of growth happening for non-paid Linux distributions (for example Rocky Linux,
AlmaLinux, Ubuntu, and Oracle)?
Start-up technology development companies
Public cloud
On-premise datacenters
Large-scale research / supercomputing
24. How can a customer purchase RHEL?

Via a Red Hat Subscription
As part of an embedded deployment

In a boxed DVD at local computer store
Through a cloud provider or managed services provider
25. How should you respond to a customer who states they can get Linux for free?
RHEL has a vast software, hardware and cloud partner ecosystem

Be mindful of the hidden costs such as additional fees for support and management
tools
Free version of Linux are only available in the cloud

The Day-2 maintenance and upkeep can require dedicated staff and resources
26. How should you respond when a customer states they are a Microsoft Windows shop?
RHEL can integrate with your AD infrastructure, which preserves the current
investment in authentication, authorization and compliance
Windows has a shorter lifecycle for live kernel patching
Red Hat and Microsoft have partnered to support our mutual customers. A great
example is that SQL Server now delivers better performance on RHEL than on
Windows Server
RHEL can run Windows binaries with packages Red Hat ships
27. When a customer states, "Oracle Linux is cheaper and just the same as RHEL", what are your responses?
Oracle does not test the compatibility of Oracle Linux with RHEL
Oracle Support only supports Oracle applications
Software running on RHEL will not run on Oracle Linux

Oracle adds their own code which will invalidate software and hardware certifications
28. Scenario: An organization’s engineering team wants to develop an operating system lifecycle cadence
plan and is concerned about the potential rate of change in their operating system. The organization has
just started using a newly released major version of Red Hat Enterprise Linux (RHEL).
Question: How many years does the engineering team have before they can expect a new major version of
RHEL?
Two
Three
One
Five
29. A RHEL subscription provides access to a knowledge-centered support portal that includes:
Videos
40 hours of implementation services

Reference architectures
Documentation
30. Security is a constant customer challenge. How does RHEL help address this issue?
Built-in security features and profiles simplify how organizations reduce risk and
maintain compliance
Security standards certification and a trusted software supply chain allow

organizations to use RHEL across use cases confidently
Red Hat Insights predictive analytics detect and remediate security, compliance,
performance, availability, and stability weaknesses to stay ahead of threats
Due to its secure-by-default configuration, RHEL doesn’t experience security

vulnerabilities
31. Scenario: Having deployed RHEL in its datacenter, an organization has been challenged by top-level
leadership to improve its operational efficiency. IT leadership is concerned about ensuring that their RHEL
systems are secure and compliant.
Question: Which RHEL management tool would be most useful in this situation?
Red Hat Insights
Image builder
RHEL system roles

Web console
32. Who is our primary competitor for SAP opportunities?

SUSE
Ubuntu
Amazon Linux
Oracle
33. When a customer states, "Amazon Linux is cheaper than a RHEL subscription on AWS". What are some
of your potential responses?
RHEL subscriptions can be deployed on-premise, on AWS, or on other Certified cloud

providers
Red Hat Enterprise Linux provides advanced analytics remediation at no additional
cost
AWS Linux advanced management capabilities are spread across additional paid
services
AWS Linux is based on CentOS Stream

Red Hat offers no-cost RHEL subscriptions for certain use cases that will allow you to
reduce cost while still gaining the benefits of RHEL, such as Insights
34. How can System Administrators benefit from the value of RHEL?
Experience faster deployment, configuration, and management

Increase operating system complexity to create job security
Automate and centralize the administration of RHEL infrastructure
Decrease the level of Linux skills they would need to develop when compared to
other Linux distributions.
35. Scenario: An organization has had a positive experience with Red Hat Enterprise Linux (RHEL). As the
organization looks into technologies beyond operating systems, such as container management platforms
and automation, it is considering adopting other Red Hat products.
Question: Which of the following statements should the organization take into account regarding the
relationship of Red Hat Enterprise Linux (RHEL) to other Red Hat products?
RHEL rests upon the solid foundation of Red Hat OpenShift.
RHEL eliminates the need for Red Hat Ansible Automation Platform.
RHEL is the only Red Hat product that works with Red Hat Insights.
RHEL underlies the majority of Red Hat products as well as Red Hat’s own operations.
36. What are some risks for companies that move their workloads and applications to the cloud?
Finding resources with diverse skill sets
Infrastructure availability and reliability

Ensuring security for an increasing number of environments
Managing multiple environments
37. With your existing customers, why is it important to leverage the annual renewal conversation?
To uncover new opportunities for RHEL and Red Hat
To apply pressure to renew their existing subscription
To understand how RHEL is currently being leveraged and advise on ways to get
more out of their existing subscriptions
To meet the minimum requirement for customer touchpoints
38. What are the key values of a RHEL subscription?

Red Hat Insights to continuously analyze platforms and applications to help
enterprises better manage hybrid cloud environments
Provides flexible and secure life cycle options, with up to 10 years of active
maintenance
Built-in security features and profiles that simplify how organizations reduce risk and
maintain compliance
Eligibility on portfolio discounts for core Red Hat products
A vast ecosystem of hardware, software, and cloud service provider partners
39. What are some business values of standardizing on RHEL?

Increased business agility
Addresses skills gaps
Forecast IT trends
Enhanced security
40. Why would customers use our competitors instead of RHEL?

Perceived as successor of CentOS Linux
No cost to low cost for subscriptions
More comprehensive long-term support

Perceived as free version of RHEL
41. Business agility is one of the main challenges that customers face. How does RHEL solve this?
It increases portability of workloads across footprints - in the cloud, on-premise, in
containers, or at the edge
By making it easy to rip and replace other operating systems
It increases speed to market and consistency of deployments across IT environments
By requiring an annual subscription that makes it simpler for customers to predict

costs
42. How can partner consulting organizations help Red Hat scale to reach more customers?
Partners can subcontract non-certified 3rd-parties
Partners can deliver technical services

Partners can integrate system infrastructures
Partners can provide reseller services
43. What is an example of an embedded deployment of RHEL?

The government outsources its drivers license service to a third-party running a web
service on RHEL
A department store runs its point-of-sale on RHEL
A bank runs its bank teller software on RHEL
A radiology office purchases an MRI machine, which uses RHEL as one of its software
components
44. What are the benefits of Red Hat Consulting?

Customers are eligible for a RHEL subscription discount
Connection to industry peers
Accelerate time-to-value
Deep experience with Red Hat products
45. Scenario: An organization’s environment has become more complex over time, and it is now more
challenging for its staff to manage and configure the organization’s Red Hat Enterprise Linux (RHEL)
systems.
Question: Which of the following features and components of RHEL was developed to help such
organizations increase automation of management and configuration tasks while reducing complexity?
Web console
Podman
RHEL system roles

Image builder
46. Scenario: An organization wants to use RHEL to do some testing and is interested in only paying for the
actual hours it intends to use RHEL during the test.
Question: Which consumption model is most likely to meet the organization’s needs?
Purchasing hardware with RHEL preinstalled
Purchasing a RHEL subscription directly from Red Hat
Purchasing RHEL through the organization’s public cloud provider

Purchasing RHEL on monthly basis from a managed services provider
47. What is the importance of having consultative conversations with every customer and prospect?
To explore how RHEL is being used in their environment
To discover ways to support their business growth and innovation

To point out the shortcomings of their existing environment
To meet the minimum requirement for customer touchpoints
48. Scenario: A company is growing, and it needs to burst some workloads into some of its cloud providers.
It also wants certain intermittent workloads to run only on cloud providers.
Question: Which feature of RHEL can the company’s system administrators use to ensure that their
workloads function the same whether they are on-premise or in the cloud and simplify operations?
Container tools
Web console
Red Hat Satellite
Image builder
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8/1/24, 4:28 PM Red Hat Enterprise Linux: Seller Assessment

Red Hat Enterprise Linux: Seller Assessment

1. A RHEL subscription provides access to a knowledge-centered support portal that includes:

4. What are the benefits of standardizing on RHEL?

5. What are some benefits of running Edge computing?

Companies can support applications without worrying about latency

Companies can quickly process data

RHEL has passed certifications for stringent security standards

RHEL has a better kernel than AlmaLinux or Rocky Linux

RHEL automates CI/CD throughout development, testing, and production phases of

8. How does standardizing on RHEL position businesses for success?

Automates configuration file management and deployment

Accelerates the speed of innovation and boost business agility

Kubernetes container management solution

RHEL gives customers assurance to run mission-critical workloads on any

AWS Linux is based on CentOS Stream

Software is hardened, scanned and packed in cryptographically signed packages, and

They have standardized on CentOS Linux

They are biased towards the Cloud Provider's native offering

Delivers content to enhance the performance of critical workloads

Ensures a consistent experience across physical, virtual, private/public cloud, and

Reduces cost through the use of open source tools

Explain why RHEL is the best Kubernetes platform

Emphasize the expense and risk associated with DIY Linux

Reinforce the value of Red Hat Insights, a predictive analytics service

Moving compute resources closer to their data, such as Edge deployments

Needing to simplify infrastructure due to skills gaps and technology sprawl

Upgrading a server to a new version of Linux

18. Which of the following are Red Hat Services?

Training and Certification

Discuss automation with Ansible

Ensure customer will renew RHEL subscriptions

An ongoing skills shortage within their IT staff

24. How can a customer purchase RHEL?

As part of an embedded deployment

RHEL has a vast software, hardware and cloud partner ecosystem

Free version of Linux are only available in the cloud

Software running on RHEL will not run on Oracle Linux

40 hours of implementation services

Security standards certification and a trusted software supply chain allow

Due to its secure-by-default configuration, RHEL doesn’t experience security

RHEL system roles

32. Who is our primary competitor for SAP opportunities?

RHEL subscriptions can be deployed on-premise, on AWS, or on other Certified cloud

AWS Linux is based on CentOS Stream

Experience faster deployment, configuration, and management

Infrastructure availability and reliability

To meet the minimum requirement for customer touchpoints

38. What are the key values of a RHEL subscription?

39. What are some business values of standardizing on RHEL?

40. Why would customers use our competitors instead of RHEL?

More comprehensive long-term support

By requiring an annual subscription that makes it simpler for customers to predict

Partners can deliver technical services

43. What is an example of an embedded deployment of RHEL?

44. What are the benefits of Red Hat Consulting?

RHEL system roles

Purchasing RHEL through the organization’s public cloud provider

To discover ways to support their business growth and innovation

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