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भारत सरकार/ GOVERNMENT OF INDIA

पत्तन, पोत पररवहन और जलमार्ग मंत्रालय


MINISTRY OF PORTS, SHIPPING AND WATERWAYS
नौवहन महाननदे शालय, मुंबई
DIRECTORATE GENERAL OF SHIPPING, MUMBAI

DIRECTORATE GENERAL OF SHIPPING


STANDARD OPERATING PROCEDURES
TO HANDLE MARINE CASUALTY
2021

____________________________________________________________________________________________________
9वी मुंनिल, बीटा नबल‍ी ुंग, आई न ुंक टे क्नो कैम्पस, काुंिूर गााँव रो‍, कुंिूरमागग (पूवग), मुंबई – 400042
9th Floor, BETA Building, I-Think Techno Campus, Kanjur Village Road, Kanjurmarg (E), Mumbai-400042
फोन/Tel.: 91-22-25752040/1/2/3, फैक्स/Fax.: 91-22-25752029/35 ई-मेल/E-mail :dgship-dgs@nic.in वेबसाईट/Website: www.dgshipping.gov.in
Table of Contents

Table of Contents ....................................................................................................................... 2

List of Figures ............................................................................................................................ 3

1. Introduction ......................................................................................................................... 4

2. Background ......................................................................................................................... 4

3. Receipt of information regarding Casualty ......................................................................... 5

4. Flow Charts ......................................................................................................................... 6

4.1 To determine the required action: ............................................................................... 6

4.2 To illustrate the flow of communication ..................................................................... 7

5. Action of D.G Comm Centre and/or L.R.I.T ...................................................................... 8

5.1 In case of casualty involving ‘Indian Flag vessel(s) in Indian waters’ ....................... 8

5.2 In case of casualty involving ‘Foreign Flag vessel in Indian waters’ ....................... 10

5.3 In case of casualty of Indian Flag vessel outside Indian waters or Foreign Flag
vessel with Indian national(s) outside Indian waters ........................................................... 12

5.4 In case of death of an Indian national due sickness or other non – accidental causes
14

6. Crisis Management Team ................................................................................................. 15

7. Annex 1: ............................................................................................................................ 16

8. Annex 2 ............................................................................................................................. 20

9. Annex 3 ............................................................................................................................. 21

10. Annex 4 ............................................................................................................................. 22

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List of Figures

Figure 1 - Flow chart to determine action required................................................................................. 6

Figure 2 - Flow chart to show communication flow ............................................................................... 7

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1. Introduction

Indian waters, including the EEZ serves as one of the busiest shipping routes in the
world. A large number of vessels, of different types, ages, nationalities, laden with wide range
of cargoes, some of which are hazardous in nature, traverse the area 24x7 daily. In addition,
the domestic coastal ships, offshore vessels, fishing vessels, inland vessels, etc. add to the
existing global traffic in the area. It may also be noted that around 95% of India’s foreign trade
by volume and about 70% by value is sea-borne. All this poses a multi-fold risk in Indian
waters, which is not only due to high traffic density but also due to the increasingly complex
nature of ships and the cargoes in the area. Hence it becomes imperative, that in case of any
marine casualty swift and appropriate action is taken to ensure damage and/or loss to life,
property and environment due to the casualty is minimised.

The SOP entailed below are concise and clear instructions which need to be followed
under the circumstances to ensure that all stakeholders are informed in due time and loss due
to the casualty is minimised.

2. Background

Section 358 of Merchant Shipping Act, 1958 as amended, defines a ‘shipping casualty’
as, when on or near the coasts of India, any ship is lost, abandoned, stranded or materially
damaged; or on or near the coasts of India, any ship causes loss or material damage to any other
ship; or any loss of life ensues by reason of any casualty happening to or on board any ship on
or near the coasts of India; or in any place, any such loss, abandonment, stranding, material
damage or casualty as above mentioned occurs to or on board any Indian ship, and any
competent witness thereof is found in India; or any Indian ship is lost or is supposed to have
been lost, and any evidence is obtainable in India as to the circumstances under which she
proceeded to sea or was last heard of.

The casualty investigation code defines ‘marine casualty’ as an event, or a sequence of


events, that has resulted in any of the following which has occurred directly in connection with
the operations of a ship i.e death of, or serious injury to, a person; or loss of a person from a
ship; or loss, presumed loss or abandonment of a ship; or material damage to a ship; or stranding
or disabling of a ship, or the involvement of a ship in a collision; or material damage to marine

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infrastructure external to a ship, that could seriously endanger the safety of the ship, another
ship or an individual; or severe damage to the environment, or the potential for severe damage
to the environment, brought about by the damage of a ship or ships. However, a marine casualty
does not include a deliberate act or omission, with the intention to cause harm to the safety of
a ship, an individual or the environment.

Hence, one of the most important aspect in any marine casualty is the place of
occurrence of the marine casualty, as action required would vary depending upon the place of
occurrence of the casualty. This SOP identifies different jurisdictions under difference
circumstances depending upon the place of occurrence of the casualty, and identifies specific
actions which are required to be taken under those circumstances.

This SOP identifies ‘marine casualty’ basis if it has happened on ‘Indian Flag vessels’
or ‘Foreign Flag vessel’; and if it was in ‘Indian waters’ or ‘Outside Indian water’; and if the
casualty was accidental or non-accidental. For ease of understanding, Please refer to Section 4
for the flow charts.

Section 5 of the SOP lists the action required to be taken at ‘DG Comm Centre’ under
different conditions and also entails officer responsible for specific actions where necessary.
There after sections lists actions required to be taken by the specific officers.

3. Receipt of information regarding Casualty

‘DG Comm Centre’ is manned 24x7 and is the first point of contact in case of any
marine casualty involving ‘Indian vessel’ or ‘any vessel in Indian waters’ or ‘any Indian
national’. Casualty information may be received from different sources such as Ship owner,
Ship Manager, RPSL, Agent, Master, Crew, Port Authorities, Foreign Flag Administration,
Families of crew, and other Public Authorities such as Navy, Coast Guard, Customs.

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4. Flow Charts

4.1 To determine the required action:

Below flow chart represents action to be taken in case of a casualty under different
circumstances such as flag of the vessel, place where the casualty has occurred and the type of
the casualty.

Figure 1 - Flow chart to determine action required

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4.2 To illustrate the flow of communication

The flow chart shows the different stakeholders who need to be communicated with under
different circumstances of the casualty. Actual contact would be determined as per the applicable
section of this SOP.

Figure 2 - Flow chart to show communication flow

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5. Action of D.G Comm Centre and/or L.R.I.T

5.1 In case of casualty involving ‘Indian Flag vessel(s) in Indian waters’

5.1.1 Inform N.A and N.S (Casualty & Response) by phone.

5.1.2 Send ‘first information report’ for marine casualty (attached as Annexure 2) to owner/
manager/ agent/ master or other concerned, asking them to update all the required
information in the ‘online casualty module’ and also to complete the details of the
incident, and sent back the dully completed form to ‘DG Comm Centre’ by email.
[email ID – dgcommcentre-dgs@nic.in]

5.1.3 Intimate the nearest MRCC.

5.1.4 Under the directions of N.S (Casualty and Response), mobilise ETV and/or keep at
strategic location as required by the circumstances.

5.1.5 Port Authority (if nearby or within Port limits) to be informed to mobilise resources for
rendering assistance if possible.

5.1.6 Identify vessels nearby the casualty and forward to the MRCC, for requesting the
vessels to render assistance as required.

5.1.7 Owners and Charterers to be informed of the status and ask them to mobilise resources
for rendering assistance.

5.1.8 Inform maritime board/ state authorities regarding the incident and request then to
provide assistance if possible.

5.1.9 To confirm with MRCC as applicable, Navigation Warning through NHO or ISN
(International Safety Net) through Coast Guard has been issued.

5.1.10 Govt. Authorities (as applicable) to be notified of the developing situation as per
Contact and Escalation matrix, which is attached as Annex 1.

5.1.11 To coordinate with jurisdictional MMD’s and all concerned sources to obtain regular
updates and status of the casualty.

5.1.12 To gather all relevant details from the Owners / Charterers / Agents etc.

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5.1.13 Draft SITREP and forward to N.S (Casualty and Response) for further processing.

5.1.14 In case of Oil/Chemical pollution coordinate with relevant Authorities including ICG,
Port Authorities and all concerned to take immediate action to minimise pollution.

5.1.15 Under directions of N.S (Casualty and Response), issue Notice under Sections 356(J)
and/or 356(K) of the Merchant Shipping Act 1958 as amended, to all concerned (owner,
charterers, agents, master, etc). Refer to Annex 3 and 4 for the format of the notice.

5.1.16 In case of oil pollution incident, which is likely to impact neighbouring countries, under
the directions of N.S (Casualty and Response) and with approval of Director General
of Shipping, inform the authorities of the neighbouring countries regarding the incident.

5.1.17 Under directions of N.S (Casualty and Response), as applicable issue instructions to
P.O of the jurisdictional MMD to conduct ‘Preliminary Inquiry’ (P.I) into the incident
as per section 359 of the Merchant Shipping Act 1958 as amended.

5.1.18 To contact Collectorate’s office or the S.P’s office in case any help is needed from local
administration for performing required functions at the site.

5.1.19 To keep log of all activities including transmission and receipt of messages in
chronological order with time stamps, so as to be able to re-create incident using the
data logged.

5.1.20 To have the companies update the incident status / information on the ‘online casualty
reporting module’ including the subsequent updates.

5.1.21 Update and close the incident in ‘online casualty reporting module’

5.1.22 All message pertaining to incident to be forwarded to N.S (Casualty and Response) and
N.A

5.1.23 To report to and take instructions from N.S (Casualty and Response) at all times

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5.2 In case of casualty involving ‘Foreign Flag vessel in Indian waters’

5.2.1 Inform N.A and N.S (Casualty & Response) by phone.

5.2.2 Send ‘first information report’ for marine casualty (attached as Annexure 2) to owner/
manager/ agent/ master or other concerned, asking them to update all the required
information in the ‘online casualty module’ and also to complete the details of the
incident, and sent back the dully completed form to ‘DG Comm Centre’ by email.
[email ID – dgcommcentre-dgs@nic.in]

5.2.3 Intimate the nearest MRCC.

5.2.4 Under the directions of N.S (Casualty and Response), mobilise ETV and/or keep at
strategic location as required by the circumstances.

5.2.5 Port Authority (if nearby or within Port limits) to be informed to mobilise resources for
rendering assistance if possible.

5.2.6 Using RPSL Module of DGS e-governance, ascertain if there are any Indian nationals
on board vessel.

5.2.7 Identify vessels nearby the casualty and forward to the MRCC, for requesting the
vessels to render assistance as required.

5.2.8 Owners, Charterers, RPSL, Agents to be informed of the status and ask them to mobilise
resources for rendering assistance.

5.2.9 Inform maritime board/ state authorities regarding the incident and request then to
provide assistance if possible.

5.2.10 To confirm with MRCC as applicable, Navigation Warning through NHO or ISN
(International Safety Net) through Coast Guard has been issued.

5.2.11 Govt. Authorities (as applicable) to be notified of the developing situation as per
Contact and Escalation matrix, which is attached as Annex 1.

5.2.12 To coordinate with jurisdictional MMD’s and all concerned sources to obtain regular
updates and status of the casualty

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5.2.13 To gather all relevant details from the Owners / Charterers / Agents, RPSL, etc.

5.2.14 Draft SITREP and forward to N.S (Casualty and Response) for further processing.

5.2.15 In case of Oil/Chemical pollution coordinate with relevant Authorities including ICG,
Port Authorities and all concerned to take immediate action to minimise pollution.

5.2.16 Under directions of N.S (Casualty and Response), intimate Flag State of the vessel
regarding the casualty.

5.2.17 Under directions of N.S (Casualty and Response), issue Notice under Sections 356(J)
and/or 356(K) of the Merchant Shipping Act 1958 as amended, to all concerned (owner,
charterers, agents, master, etc). Refer to Annex 3 and 4 for the format of the notice.

5.2.18 In case of oil pollution incident, which is likely to impact neighbouring countries, under
the directions of N.S (Casualty and Response) and with approval of Director General
of Shipping, inform the authorities of the neighbouring countries regarding the incident.

5.2.19 Under directions of N.S (Casualty and Response), as applicable issue instructions to
P.O of the jurisdictional MMD to conduct ‘Preliminary Inquiry’ (P.I) into the incident
as per section 359 of the Merchant Shipping Act 1958 as amended.

5.2.20 To contact Collectorate’s office or the S.P’s office in case any help is needed from local
administration for performing required functions at the site.

5.2.21 To keep log of all activities including transmission and receipt of messages in
chronological order with time stamps, so as to be able to re-create incident using the
data logged.

5.2.22 To have the companies update the incident status / information on the ‘online casualty
reporting module’ including the subsequent updates.

5.2.23 Update and close the incident in ‘online casualty reporting module’

5.2.24 All message pertaining to incident to be forwarded to N.S (Casualty and Response) and
N.A

5.2.25 To report to and take instructions from N.S (Casualty and Response) at all times.

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5.3 In case of casualty of Indian Flag vessel outside Indian waters or Foreign
Flag vessel with Indian national(s) outside Indian waters

5.3.1 Inform N.A and N.S (Casualty & Response) by phone.

5.3.2 Send ‘first information report’ for marine casualty (attached as Annexure 2) to owner/
manager/ agent/ master or other concerned, asking them to update all the required
information in the ‘online casualty module’ and also to complete the details of the
incident, and sent back the dully completed form to ‘DG Comm Centre’ by email.
[email ID – dgcommcentre-dgs@nic.in]

5.3.3 Using RPSL Module of DGS e-governance, ascertain if there are any Indian nationals
on board vessel.

5.3.4 To gather all relevant details from the Owners / Charterers / Agents/ RPSL, etc.

5.3.5 Under the directions of N.S (Casualty and Response), contact the Coastal State as
applicable, informing regarding the incident and requesting to render assistance as
required.

5.3.6 Under the directions of N.S (Casualty and Response), contact the Indian High
Commission/ Indian Embassy/ Indian Consulate as applicable, informing regarding the
incident and requesting to render assistance as required.

5.3.7 In case of Foreign Flag vessel with Indian nationals on board, under the directions of
N.S (Casualty and Response), contact the Flag State, informing regarding the incident
and requesting to mobilise resources for providing necessary assistance and
coordinating with other stakeholders in this regard.

5.3.8 Under the directions of N.S (Casualty and Response), as applicable contact the Flag
State and/or Coastal State informing them that India being the substantially interested
state, as per the IMO’s Casualty Investigation Code, reserves its right to be part of the
safety investigation, and also request for the final draft of the investigation report for
comments.

5.3.9 To keep log of all activities including transmission and receipt of messages in
chronological order with time stamps, so as to be able to re-create incident using the
logged data.
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5.3.10 To have the companies update the incident status / information on the ‘online casualty
reporting module’ including the subsequent updates.

5.3.11 Update and close the incident in ‘online casualty reporting module’

5.3.12 All message pertaining to incident to be forwarded to N.S (Casualty and Response) and
N.A

5.3.13 To report to and take instructions from N.S (Casualty and Response) at all time

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5.4 In case of death of an Indian national due sickness or other non – accidental
causes

5.4.1 Send ‘first information report’ for marine casualty (attached as Annexure 2) to owner/
manager/ agent/ master or other concerned, asking them to update all the required
information in the ‘online casualty module’ and also to complete the details of the
incident, and sent back the dully completed form to ‘DG Comm Centre’ by email.
[email ID – dgcommcentre-dgs@nic.in]

5.4.2 Inform DDG (Crew), about the incident by Phone.

5.4.3 In case of a foreign flag vessel, confirm from the DGS e-governance module the name
of the RPSL.

5.4.4 In case of occurrence happening on Indian Flag vessels, to confirm instructions from
DDG (Crew), and issue notice to the concerned Shipping Master to conduct an inquiry
as per Section 452 of the Merchant Shipping Act, 1958, as amended.

5.4.5 In case of occurrence happening on foreign flag vessel, to confirm instructions from
DDG (Crew), and issue a letter to the concerned Flag State to conduct investigation into
the incident.

5.4.6 In case of the occurrence happening in Indian waters, inform the local Authorities as
applicable for necessary assistance and for the required formalities.

5.4.7 In case of occurrence happening in foreign waters, contact the Indian High
Commission/ Indian Embassy/ Indian Consulate as applicable, informing regarding the
incident and requesting to render assistance as required, and also request to conduct a
fact- finding inquiry into the incident.

5.4.8 Send all correspondence received to DDG (Crew) and copy same to N.A and N.S
(Casualty and Response)

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6. Crisis Management Team

Crisis Management Team is headed by D.G(S) and comprises of Nautical Advisor


(NA), Chief Surveyor (CS), additional D.G, Chief Ship Surveyor (CSS), NS (Casualty
and Response) and DDG (Crew).

6.1 Additional resources as deemed necessary by the D.G(S) may be included in the ‘crisis
management team’. Such as a suitable member from the IRS and/or any other
organization as deemed necessary.

6.2 To provide technical assistance

6.3 To provide advise in regard to the casualty for minimising the damage to life, property
and environment.

6.4 Assist in coordinating with Authorities and External parties as required

6.5 To provide regular updated to MoPSW

6.6 To interact with Media

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7. Annex 1:

High-Level Committee consisting of DGS, DG-DGH and JS, MoD, held on


22 May 2021 @ 19:00 hrs to improve coordination amongst different Govt.
Authorities during response to Strom / Cyclone warnings.

CONTACT POINTS AND ESCALATION LEVELS:

1. Directorate General of Shipping –

022 – 22614646
D.G Comm
1. Control Room 8657549760 dgcommcentre-dgs@nic.in
Center
8657549752

Capt. Vikram
2. First Escalation 9888890826 vikram.manhas@gov.in
Singh Manhas

Capt. K.P
3. Second Escalation 9518788735 na-dgs@nic.in
Jayakumar

2. Indian Navy –

2.1 Head Quarters:

1. Control Room MoC Delhi 011 - 21411563 dno@navy.gov.in

Capt. M.B
2. First Escalation 9930640873 muralidhardongre@gmail.com
Dongre

8527088900

Cmde Alok 011 – 23010100


3. Second Escalation dno@navy.gov.in
Ananda 011 – 23010198

011 – 23011253

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3. Indian Coast Guard –

3.1 Head Quarters:

011 - 23384934 dte-


1. Control Room Ops Centre
ops@indiancoastguard.nic.in
011 - 23383999

Duty Staff dte-


2. First Escalation 011-23384934
Officer ops@indiancoastguard.nic.in

Comdt Ashok dte-


3. Second Escalation 9444409160
K Bhama ops@indiancoastguard.nic.in

3.2 MRCC Mumbai

mrcc-
1. Control Room MRCC 022-24383592
west@indiancoastguard.nic.in

Comdt S mrcc-
2. First Escalation 9497034845
Samale west@indiancoastguard.nic.in

ops-
3. Second Escalation DIG T Ashish 8900922220
west@indiancoastguard.nic.in

3.3 MRCC Chennai

MRCC mrcc-
1. Control Room 044-25395018
Chennai east@indiancoastguard.nic.in

Comdt BS mrcc-
2. First Escalation 9625557132
Kothari, TM east@indiancoastguard.nic.in

DIG CD ops-
3. Second Escalation 9650960285
Mohapatra east@indiancoastguard.nic.in

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3.4 MRCC Port Blair

MRCC Port 03192-245530 mrcc-


1. Control Room
Blair ptb@indiancoastguard.nic.in
03192-235612

Comdt Vivek mrcc-


2. First Escalation 8500635385
Sharma ptb@indiancoastguard.nic.in

DIG Ashish ops-


3. Second Escalation 9437007536
Sinha an@indiancoastguard.nic.in

4. Directorate General of Hydrocarbons –

DGH Control 0120-2472000


1. Control Room cto.dg@dghindia.gov.in
Room 9821233677

2. First Escalation Mr. D D Roy 9711596835 deo.roy@dghindia.gov.in

Mr. Anand
3. Second Escalation 9428331098 adgdevelopment@dghindia.gov.in
Gupta

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5. ONGC –

5.1 West Coast -

022-26275900
Vasudhara
1. Control Room vasudhara_vcr@ongc.co.in
Control Room 022-26562710

R Sundar Iyer
2. First Escalation Head Offshore 8332996910 iyer_sundarr@ongc.co.in
Safety

9868282232
3. Second Escalation K S Pandey pandey_ks@ongc.co.in
9324398026

5.2 East Coast -

Radio Room 0884-


1. Control Room radiokkd@ongc.co.in
Kakinada 2373004/2373006

2. First Escalation P Suresh Babu 9490168104 babu_polisetty@ongc.co.in

3. Second Escalation Arvind Morbale 9491069007 morbale_a@ongc.co.in

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8. Annex 2

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9. Annex 3

F. No. ___________________ Dated: _________________

NOTICE UNDER SECTION 356(J) OF MERCHANT SHIPPING ACT, 1958

Sub.:

Whereas, the vessel _________________, Official No. _____________, IMO No.


__________________, Flag ____________, Owned by _________________, Address
______________________________________________, which is ____________, in position
Lat _____________ long _______________, and is approximately bearing ______ deg X
______ nm from the ____________.

And whereas, there is possibility of the escape of oil from the grounded vessel which
may cause pollution to Indian waters and Coastline;

Now therefore, under provisions of Section 356(J) of Merchant Shipping Act, 1958, I
am directed to inform that the Master, Owner, Agent, Charterer, Managers, and Operator of the
vessel are required to take all necessary steps required to prevent pollution of the Indian waters
and coastline due to ______________________ of the vessel. The action should include steps
for the following:

1. Action for preventing the escape of oil from the vessel;


2. Action for removal of oil from the vessel;
3. Action for removal of the vessel;
4. Action for removal of oil slicks on the surface of sea, if it were to occur; and
5. Action to disperse the oil slicks on the surface of sea, if it were to occur.

This Directorate and the jurisdictional MMD needs to be informed of the actions taken
in the matter immediately and regular updates needs to be provided to all concerned
Authorities.

This is issued with approval of the __________________________________.

Yours faithfully,

(_______________)

________________________

To,

Master, Owner, Charterer, Agent, Manager, and Operator of the vessel _______________

Copy to:

All concerned Authorities


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10. Annex 4

F. No. ___________________ Dated: _________________

NOTICE UNDER SECTION 356(K) OF MERCHANT SHIPPING ACT, 1958

Sub.:

Whereas, on ___________, notice under section 356(J) of Merchant Shipping Act


(MSA), 1958 was issued to the Master, Owner, Agent, Charterer, Managers, and Operator of
the vessel _________________, Official No. _____________, IMO No.
__________________, Flag ____________, Owned by _________________, Address
______________________________________________, which is ____________, in position
Lat _____________ long _______________, and is approximately bearing ______ deg X
______ nm from the ____________.

And whereas, it is noted that the aforesaid parties have failed to comply with the above-
mentioned order issued under 356(J) of Merchant Shipping Act, 1958.

Now therefore, any expenditure or liability incurred by the Government, for carrying
out of directives issued under abovementioned notices issued on _________ under 356(J) of
Merchant Shipping Act, 1958, shall be a debt due to the Central Government by the person or
persons on whom the notice was served and may be recovered from that person, or as the case
may be, from all or any of those persons and shall be a charge upon all or any tanker, ship
other than a tanker, mobile off-shore installation or off-shore installation of any other type
owned by that person or persons which may be detained by the Government until the amount
is paid.

This is issued with approval of the _________________________________

Yours faithfully,

(_______________)

________________________

To,

Master, Owner, Charterer, Agent, Manager, and Operator of the vessel _______________

Copy to:

All concerned Authorities

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