Salesforce Interview Questions and Answers For Freshers

1. What does Salesforce do?

Salesforce provides CRM software and cloud-based solutions that help enterprises to
connect better with their customers. It supports businesses to manage their
customer's data and track their activities efficiently.

2. What are the Salesforce subsidiaries?

The following are the major subsidiaries of Salesforce:

• Tableau
• Pardot
• Heroku
• Mulesoft
• Demandware Inc
• SalesforceIQ

3. What is meant by an Object in Salesforce?

Objects in Salesforce are used as database tables that are used to store information of
an organization. We have two types of objects in salesforce, they are.

Standard Object: These are the objects provided by the salesforce, which include
contacts, accounts, opportunities, leads, cases, campaigns, products, contracts,
dashboards, etc.

Custom Object: This includes the modifications made to Salesforce by users. It stores
the essential and unique information of an organization. Custom Object includes page
layouts, relationship to other objects, custom user interface tab, custom fields, etc.

4. What is meant by App in Salesforce?

An App in Salesforce.com is a container that holds various things such as a logo, name,
and a set of required tabs. It is also called a group of tabs that work together to prove
the functionality that you are looking for.
In Salesforce, you can customize apps to match your requirements, or you can build
new applications by combining custom and standard tabs.

The process to create an app in Salesforce:

Setup ---> build---> Create---> App---> Click on new.

By following this procedure, you can build an application. However, you want.

For in-depth understanding read our Salesforce Tutorial blog

5. What type of apps we can create in SF?

We can create two types of Apps in Salesforce

Custom app: This type of apps can be used in every business scenario. It is widely
used in the market.

Console app: This type of app can be used only in the client service business, where
we focus on solving the client’s issues. It is not comparatively, widely used in the
market.

Check-Out Salesforce Admin Interview Questions Video

6. What is Salesforce Standard Fields?

Below mentioned are the Salesforce Standard Fields

• Owner,
• Name,
• Last modified by,
• Created by.

7. What are Audit Fields?

Standard fields are nothing but audit fields.

8. Which is the latest field you have worked in SF?

‘Time’ is the latest field in Salesforce.

9. What are the default filters in salesforce?

They are “Date filters.”

10. How to get rid of Date Filter?

By selecting the “All Time” in the “Range” on the page.

11. What are the issues you faced on joined reports?

We can not export.

12. What are the types of reports that we have in Salesforce?

There are four types of reports that are available in Salesforce, which are as follows.

• The tabular report is those that give us the total in a tabular format.
• Matrix report the format where grouping is done based on columns and rows.
• The summary report gives us detailed reports based on columns.
• Joined reports which are capable of allowing two or more reports in one report.

13. What is an Audit trail?

The Audit trail in Salesforce is a unique feature that helps in tracking the changes that
have been made in the organization by you and other administrators. It would be
helpful for the organization with more administrators. This audit trail shows you the
information of the twenty most recently made changes in your organization.

Below are the things that you could come to know:

• The date and time.

• Username of who made the changes.
• What the change was.
14. What are the benefits of using Salesforce CRM?

We get the following benefits by using Salesforce CRM.

• Improved organizational understanding.

• Enhanced communication.
• We can understand the customer better and can facilitate better services.
• Salesforce automates repeated rule-based tasks.
• Improved analytics and dashboards to analyze the data.
• Reduction in cost and cycle time.
• Improves the efficiency of teams.

15. What is a profile? Can two users have the same profile?

The profile is defined as a collection of rules and procedures a person needs to follow
to access particular records. There are multiple profiles available in Salesforce. For
example, a sales profile can have access to leads, opportunities, contacts, campaigns,
etc.

As far as the second question is considered, the answer would be yes. The people who
work in one department have the same profile. So the people who work under a
particular department would be assigned with the same profiles.

As we have seen in the sales profile, many people work under it and every person who
works under is assigned the same profile. Hence any number of people can have the
same profile.

16. Explain the difference between role and profile?

Role: In Salesforce Role is meant to increase the data visibility to a particular user. It
can be done by sharing rules or by building a role hierarchy. Using roles, you can
control the ac

Profile: Unlike the roles profile is mandatory for all, and it stays at the object level. It is
treated as a building pillar of an organization.

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17. How many relationships do we have in Salesforce?

We have three types of relationships in Salesforce, which are:

 • Master-detail relationship
• Lookup relationship
• External Lookup

18. What is the Master-Detail relationship?

This Master-Detail relationship is the same as the relationship between a parent &
child. In this aspect, the master is treated as Parent, and the Detail is a child. The
master Object takes control of the behavior of the Detail object. The survival of the
child is dependent on the parent because if the Master gets deleted the Detail will also
automatically get deleted. You can create Roll-up summary fields in master records
which helps in calculating the Min, Avg, Sum of the child records.

19. What is a “Lookup Relationship”?

The relationship between the two objects is called a lookup relationship. Lookup
relationships connect two object links together so that you can look up from related
items to other items. It can be one-to-one or one to many.

20. What is an External lookup?

The external lookup relationship is used to connect the child object to the parent
object. The child object may be either a custom, standard, or external object. It uses to
identify the correct map of the child object with the parent external object.
The external lookup relationship values fields are matched against the External Id
values.

21. What is a self-relationship?

It is a personal look up to the same object. The self-relationship creates a tree diagram
of the objects. Let's take an example as an object “merchandise”. In this, we can
create relationship merchandise between two accounts. This is called a self-
relationship.

22. What is the workflow in Salesforce?

Workflow is an excellent way to automate specific business processes in Salesforce. To

do this, you are required to define certain rules and regulations to automate tasks such
as sending an email, updating a field, create a task

• We can have access to workflow across the object.

• It is not possible to query from the database.
23. What is meant by “Transfer record” in profile?

Transfer record is a type of function used to grant permission. If a user has permission
to share a record with others, then he can share the records that have read-only
access.

24. Explain the Salesforce dashboard?

In Salesforce we use dashboards to represent the data in a pictorial format. Salesforce

dashboard is capable of displaying 20 reports at a time.

25. What is SOAP?

A protocol that defines a uniform way of passing XML-encoded data. SOAP Stands for
Simple Object Access Protocol.

26. What is a Time Trigger?

The computer system executes one or more tasks according to the set of rules and
scheduled tasks.

27. What is Trigger in Salesforce?

The trigger is defined as an Apex code that executes before or after the following
functions such as insert, update, delete, etc. trigger enables to perform custom actions
before and after modifications to the records of Salesforce.

For more details visit - Trigger Scenarios in Salesforce

28. What are the actions in the workflow?

Below mentioned are the actions in the workflow

• Field update
• Task
• Outbound message
• Email alert

29. What are the main things that need to consider in the “Master-Detail
Relationship”?
Record level access is determined by the parent, Mandatory on the child for reference
of the parent, cascade delete (if you delete the parent, it can cascade delete the child).

Salesforce Intermediate Interview Questions

30. How many records can be shown in matrix, tabular & summary reports?

We can create up to 2k records in Matrix, Tabular & Summary Reports.

31. Is the Roll-Up Summary field is only possible in the Master-detail relationship?

Yes, it is possible in a master-detail relationship.

32. How many Master-detail relationship fields can be created in an object?

Maximum two MDR fields can be created in an object.

33. How many LR(lookup relationship) fields can be created in an object?

Maximum 40 Lookup relationship fields can be created in an object.

34. If we delete parent records in MDR, what happens to the child?

If you delete the parent record in the MDR, the child record also gets deleted in MDR.

35. What about the undelete option?

It will restore the record with the data in the object.

36. How many Roll-Up Summary fields can be created in an Object?

Up to 40 can be created. (before 2010 it is 10 after 2016 it is up to 40 and it will change

accordingly to salesforce updates).

37. If we reparent in the object will the parent update?

Yes, the parent will update the object.

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38. How we can create an MDR on those objects where we already have records?

1. First, we create LR between the two objects.

2. Connect all child records to parents.
3. Convert the field type from LR to MDR.

39. How to look at the user license information in Salesforce Org?

Steps to find out the user license:

Salesforce Org → Setup → Administer → Company Profile → Company Information.

40. Can we delete a user in Salesforce?

No, we cannot delete the user in the salesforce.

41. Can we change the license when we create a profile?

No, we cannot change the license when we are creating the profile.

42. Explain about object relationship overview?

It creates a link between the custom object and the standard object recorded in a
related list. This is helpful to find the product's defects.

43. How to create many to many relationships in Salesforce?

It helps in creating a many-to-many relationship between two objects in Salesforce.

Using many-to-many relationships you can connect each record of an object to be
linked with multiple records of other objects and vice versa. The junction object helps
us in connecting the two selected objects with each other.
44. What are the permission sets?

A Permission set is a collection of settings or permissions and is used to extend the

user functional access without changing actual profiles. You can use permission sets to
various types of users to extend the functionality access regardless of their roles. It is
time taking task to create a profile; instead of this, you could easily create a permission
set.

45. What is sharing rule?

If we want to give access to other users we use sharing rules.

46. What are the default indexed fields in Salesforce?

We have some fields which are indexed by default in Salesforce, which are :

• Name
• ID
• Owner fields
• Master-detail relationship fields
• Lookup fields
• Last modified dates
• Audit dates

47. What is the Fiscal year in Salesforce?

The Fiscal year is known as the starting and ending date of a company's financial year.
We have two types of financial years in Salesforce which are as follows.

1. Standard fiscal year

 2. Custom fiscal year

48. List some examples of custom fields?

There are many custom fields available are Picklist, Currency, Date, Text, Picklist (multi-
select), Email, Percent, Number, Phone, Text area, Lookup relationship, Geolocation,
Checkbox, Master-Detail relationship, etc..

49. What are the different ways to store various types of records in Salesforce?

We have five different ways in Salesforce to store various types of records such as
images, files, and documents.

They are

• Attachments
• Google drive
• Chatter Files
 • Libraries
• Attachments.

50. What is the main difference between data table vs page block table tags?

The differences between the Data table and Page block

Page block:

• It defines inside the page block station or page block

• To design the visual pages uses style sheets
• The required attribute is “value”
• Automatically it will display Column Headers

DataTable:

• No need to mention inside the page block station or page block

• No required value.
• The data will be displayed using custom style sheets.
• we need to specify column headers explicitly.

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51. What can cause data loss in Salesforce?

There are many things that can contribute to data loss in Salesforce. Which includes :

1. Migrating to number, percent, and money, from other data types.

2. When you change the date and time
3. Migrating to multi-select picklist from any other type but except picklist.
4. Moving from Checkbox, auto number,multi-select picklist to any other types.
5. Changing text area to phone, URL, email, or text.

52. What is the junction object and what is it used for?

Junction objects are mainly used to create a many-to-many relationship in Salesforce. If

you consider a recruiting application as an example, you can find a position that is
linked to many candidates, and in the same fashion, a candidate can apply for many
positions.
53. How does Salesforce track sales details?

Salesforce gives the accurate results of following things such as

• Number of customers served on a daily basis

• Regular sales numbers
• Complete reports from the Sales Manager.
• Generates sales reports on a timely basis
• It provides the details of repeat customer activity.

54. Is it possible to restrict access to data using sharing rules?

The sharing rules are used only for allowing greater access to records not for
restricting.

55. Can we schedule a dynamic dashboard in Salesforce?

No, we can not do that in Salesforce.

56. How many ways we can share a record?

Role Hierarchy :

If we add a user to a role, the user who is above in the role hierarchy will have read
access.

Setup → manage users → roles → setup roles → click on ‘add role’ → provide name and
save.

OWD:

• Defines the baseline setting for the organization.

• Defines the level of access to the user can see the other user’s record

OWD can be Private, Public Read Only, Public Read and Write.

Setup → Security Controls → sharing settings → Click on ‘Edit’

Manual Sharing :

Manual Sharing is sharing a single record to a single user or group of users.

We can see this button detail page of the record and this is visible only when the OWD
setting is private.
57. What is the difference between insert() and database .insert()?

Using the insert method we can insert the records but if any error occurs in any record
system will throw an error insertion fail and none of the records are inserted. If we
want to execute partially the success of bulk insert operation we will use
database .insert.

58. Does the user can create insert their own custom logo while creating their own
custom applications?

Yes, users can upload their custom logo in documents, and then they choose that logo
for the organization.

59. List things that can be customized on-page?

We can customize different things on page layouts like Fields, Buttons, Custom Links,
and Related Lists. We can also create sections.

60. Can we create a Roll-Up Summary(RUS) field on the master object?

Yes. we can create a Roll-Up Summary field on the master object.

61. Can the governor limit perform partial DML activity? Eg: we are inserting 200
records in a loop, the Governor limit is hit at the 151st record, then will those 150
records be created?

No either all or none.

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Salesforce Apex Interview Questions

We have categorized Salesforce Apex Interview Questions - 2023 (Updated) into 4 levels
they are:

• Salesforce Apex For Beginners

 • Salesforce Apex For Intermediates
• Salesforce Apex For Advanced
• Salesforce Apex Technical

Salesforce Apex Beginner Interview Questions

62. What is Apex Interface?

The interface is a collection of unimplemented methods. This will specify the signature
of the method, types of inputs that we pass the method specify what type is given as an
output.

Note: Generally the interface methods we give it as global.

63. Where can I use Apex?

We can use Apex in the following ways

• To create Email services

• Create web services
• Perform complex validation over multiple objects
• To create complex business processes that are not supported by a workflow.
• Create custom transaction logic
• Attach custom logic to another operation

64. How Does Apex Work?

All Apex programs run entirely On-Demand on the Force.com Platform.

• First, the platform application server compiles the code into an abstract set of
instructions that can be understood by the Apex runtime interpreters.
• The compiled code is stored in metadata.

When the end-users trigger the execution of Apex by clicking a button or the
VisualForce page the application servers retrieve the compiled instructions from the
metadata and send them to the runtime interpreter before returning the result.

65. What is Apex in Salesforce?

Apex is a strongly typed object-oriented programming language.

It allows the developer to execute flows and transaction control statements.

Apex enables developers to add business logic to most system events like button clicks
related to record updates and VisualForce pages.

66. What are the ways to call the Apex class?

Below mentioned are the ways in Salesforce to call Apex class.

• From another class

• From developer console
• From JavaScript links
• From home page components
• By using trigger
• From VisualForce page

67. Explain various methods of batch Apex class?

The batch apex class deploys the database batchable interface with the three methods
as follows:

• Start
• Finish
• Execute

Start: We use the start method at the beginning of the batch apex job. We use it for
collecting the objects or records, for passing them to the interface for executing. It
returns a DatabaseQueryLocator object that comprises objects or the records sent to
the job.

Finish: We call this method once we finish the batch processing. We use this method
to send confirmation emails or to execute the post-processing operations.

Execute: We use this method for every batch of the records that are sent to the
method. We use this method for data processing. This method does the following:

• sObjects records list

• Reference to the DatabaseBatcheable context.

68. What is Apex Email Service?

Email services are an automated process that uses Apex classes to process the
contents, Headers, Attachments of Inbound Email.

Note:
 • Visualforce email templates cannot be used for mass emails.
• We can associate each email service with one or more salesforce-generated
email addresses to which the users can send messages for processing.

69. Explain Apex Programming Language?

• Integrated: It provides built-in support for DML Calls

• Inline Salesforce Object Query Language
• Easy to Use
• Easy to Test
• Version
• Multi-Tenant Aware Application

Related Article: SalesForce Integration

70. What is Map Class in Apex Salesforce?

Map Class in Apex:

• Map Class Contains methods for the Map collection type.

• A Map is a collection of key-value pairs where each unique keymap to a single
value.
• Map keys and values can be any data type primitive types, collections, objects,
user-defined types, and built-in Apex types.

For Example, the following table represents a map of countries and currencies

‘United
Country(Key) ‘Japan’ France’ ‘England’
States
Currency (Value) ‘Dollar’ Yen’ ‘Euro’ ‘Pound’

71. What is Batch Apex in Salesforce?

Batch Apex: Batch Apex allows you to define a single job that can be broken up into
manageable chunks, whereas every chunk can be processed separately.

In the Batch Apex it will fetch all the records on which you want to perform the field
update and divide them into a list of 200 records and on every 200 records operation is
performed separately.
This would help us to execute on more than 10,000 records as it won’t perform an
operation on all the records in a single transaction instead it divides them into a
number of subtasks where each subtask may contain records up to 4000.

Example:

If you need to make a field update of every record of account object in your
organization, then we have governing limits that would restrict us from achieving the
above task.

Reason: In a single transaction we can process only 10,000 records. Now in the above
case if we have more than 10,000 records in the organization then we can not perform
this field update.

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Salesforce Apex Intermediate Interview Questions

72. What is Apex Scheduler?

It will invoke the Apex classes to run at a specific time.

Anybody who wants to schedule their class they have to implement the schedulable
interface.

Schedule Interface: The class that implements this interface can be scheduled to run
at different intervals. This interface has several methods that are

Public void execute(schedulablecontext sc)

Public class mySchedule implements schedulable
{
Public void execute(schedulablecontext sc)
{
Account a = new Account(Name = ‘Faraz’)
Insert a;
}
}

73. What is the Apex Trigger in Salesforce?

The trigger is an Apex Code that executes before or after. The following types of DML
Operations:

• Insert
• Update
• Delete
• Merge
• Upsert
• Undelete

74. What is meant by Apex transaction?

An Apex transaction represents a group of operations that are needed to be executed

at once. It includes the Data Manipulation Language (DML) and is responsible for
querying records. The DML operations in a transaction either success or if anything
goes wrong or occurs even with a single record could result in a rollback of the entire
transaction.

75. What are The Types of Apex Triggers in Salesforce?

Triggers are divided into 2 types

1. Before Triggers
2. After Triggers

Before Triggers: Before Triggers can be used to update or validate values of a record
before they are saved to the database.

After Triggers: After Triggers Before Triggers can be used to access field values of the
records that are stored in the database and use this value to make changes in other
records.

Syntax:
Trigger trigger_name on Object_Name(trigger_events) { Code_block } WHERE
trigger_events can be comma separated list of events.

76. What is Apex Managed Sharing?

Apex Managed Sharing provides developers with the ability to support an application
to share requirements.
 • This type of sharing is available only with users to modify all data permissions.
Only these users can add/change apex-managed sharing.
• Apex Managed Sharing uses a Sharing reason (Apex Sharing Reason)

77. What is the Usage of the apex program within the VisualForce page?

When you want to call the apex class on the VisualForce page we have to declare in the
following format.

< Apex : page controller = “class name “ >

Whenever we call a VisualForce page in which the controller attribute is defined it will
first create an object for the apex class which is defined in the controller. When an
object is created for the apex class first it involves the constructor.

78. What is Sandbox in Salesforce?

A Sandbox is defined as a testing environment that is used to test the code or to

conduct experiments in an isolated environment without harming the production
environment.

79. When do we use Sandbox?

A Sandbox helps you when you want to test the newly developed application on
force.com or VisualForce page. It is not possible to check something in the production
environment if do, so it creates a problem for the regular functioning. So, to get out of
this problem developers use Sandbox to test the application.
Types of sandboxes available are :

• Developer
• Developer pro
• Partial copy
• Full

Salesforce Apex Advanced Interview Questions

80. What is Multitenant Architecture in Salesforce?

It is the cloud's fundamental technology to share IT resources securely and cost-

efficiently.

81. What are static resources?

Ans: Static resources allow you to add the content that you want to reference it on the
VisualForce page, which includes things like images, Javascript, archives, CSS
files, etc. The maximum size of a static resource of an organization is 250 MB.

82. List the data types that a Set can store

The Sets can store any of the following data types

• Collections
• User-defined types
• subjects
• Primitive types
• Built-in Apex types

83. What is a Visualforce component?

Visualforce components are small reusable components of functionality such as

widgets, user interface elements, panels, etc. We have two types of VisualForce
components which are standard and custom and are used to define the user
interface behavior.

84. What is SOQL?

A query language that allows you to construct simple but powerful query strings and to
specify the criteria that should be used to select the data from the platform
database. SOQL Stands for Salesforce Object Query Language.

85. What is the Bulkification best practice?

We must avoid using index values like Trigger.New[0] as we never know how many
records we get in Trigger.New at runtime.

1. We need to use it for each loop whether we have 1 record or many.

2. We must not use SOQL inside for loop.
3. We must not use SOSL inside for loop.
4. We must not use DML inside for loop.
5. We need to store data in collections, so our code will work for single as well as
multiple records.

Salesforce Apex Technical Interview Questions

86. database.insert(ListForBulkDML, True) means what?

Insert ListForBulkDML;

87. How can we perform DML partially?

If we want partially to happen, use a database.insert(list, false);

88. What Are The Types of SOQL Statements in SalesForce?

Salesforce Object Query Language is used to query records from the database.com
based on the requirement.

There are 2 types of SOQL Statements:

1. Static SOQL
2. Dynamic SOQL

Static SOQL:

The Static SOQL Statement is written in [] (Array Brackets)

These statements are similar to IINQ (Ion Integrated Query)

Example:
String search for =’Jones’;
Contact[] contacts=[select testfield__c, FirstName, LastName from Contact Where Last
Name=:search for];

Dynamic SOQL:

It is used to refer to the creation of a SOQL string at run time with Apex code.

• Dynamic SOQL enables you to create a more flexible application.

• To create a Dynamic SOQL query at run time use a Database.Query() method, in
one of the following ways.
• Return a single sObjects when the query returns a single record.
• sObjects s = Database. Query(String_limit_l);
• Return a list of sObjects when the query returns more than a single record.

Example 1:- Queries

String myTestString = ‘TestName’;

List List= Database.Query(SELECT Id FROM MyCustomObject__c WHERE Name
= :myTestString);

Example 2:- Queries

String resolvedfield L = myvariable.field__c;

List L = Database.Query(‘SELECT Id FROM myCustomObject__c WHERE field__c =
‘+resolvedfield_L);

89. What is the Syntax of SOQL Statement?

Syntax -

SELECT field1, field2,.... FROM Object_Type [WHERE condition]

Example:-Queries
List accountList = [SELECT ID, Name, FROM Account];
List accountList = [SELECT ID, Name, FROM Account WHERE annual revenue<10000];

90. Explain briefly about GROUP BY with the syntax?

With API version 18.0 and later/you can use group by with aggregate functions, such as
sum() or max() to summarize the data and enable you to rollup query results rather
than having to process the individual records in your code.

Syntax: [ GROUP BY field GROUP BY LIST]

91. SOSL Statements In Salesforce Apex?

SOSL statement evaluates the list of sObjects, where each list contains the search
results for a particular sobject type, The result lists are always returned in the same
order as they were specified in the query.

If a SOSL query does not return any records for a specified sObject type, the search
results include an empty list for that sObject.

Example: You can return a list of accounts, contacts, opportunities, and leads that
begin with the phase map.

List < list < subject >> search list = [ find 'map*' In ALL FIELDS RETURNING Account
(ID, Name), contact, opportunity, lead ];

Note:

• The syntax of the class on Apex differs from the syntax of the FIND clause in the
SOAP API.
• In Apex, the value of the FIND cause is demarcated with single quotes.

Example:1

FIND 'map*' IN ALL FIELDS RETURNING account (Id, Name], Contact, Opportunity, Lead.
In the Force.com API, the value of the FIND Clause is demarcated with braces.

FIND {map*} IN ALL FIELDS RETURNING account [Id,name], contact ,opportunity,lead;

From search list , you can create arrays for each object returned.
Account [ ] accounts = (( list < accounts > ) search list [0] );
Contact [ ] contacts = [( list ) search list [0]) ;
Opportunity [ ] opportunities = ((list < opportunity> ) search list [2]) ;
Lead [ ] leads = (( list < lead> ) search list [3]);

92. Explain Javascript remoting for apex controllers?

Use javascript remoting in VisualForce to call methods in apex controllers from

javascript.

Javascript remoting has 3 parts.

• The remote method invocation you add to the VisualForce page, written in
javascript.
• The remote method definition in your Apex controller class.
 • This method definition is written in apex, but there are few differences from
normal action methods.
• The response handles callback function you add to or include in your VF page,
written in javascript.

93. How to add javascript remoting to a Visualforce page?

To use javascript remoting in a Visualforce page, add the request as a javascript

invocation with the following form:

Syntax -

[namespace.] controller.method ( [parameters ...] Call back Function,

[configuration] );

94. Give some of Configuring javascript remoting requests?

Configure a remoting request by proving an object with configuration settings when

you declare the remoting request.

JavaScript remoting supports the following configuration parameters.

Name Datatype Description

Whether to group requests

executed close to each othe
Buffer Boolean
time into a single request. T
default is true.

Whether to escape the apex

Escap Boolean methods response. The def
true.

The timeout for the Static

Timeout Integer Resource request in milliSe
Default is 30000(30 seconds

95. What is a Declarative Approach?

Working on a project without code.

96. What is the Customisation / non Declarative approach?

Working on a project with code.

97. If one wants to actually compare the variable name in a query what operator
should be used?
=: is the operator used to compare.

98. When one wants to pass the collection to the query instead of passing one value
which keyword helps us?
IN - keyword.

99. What 2 are benefits we get by writing controllers?

We get Logic & Data.

100. Mention 2 reasons why we prefer VFP instead of using configuration(no

coding) things?

Multiple edits, insert, javascript, angular js can be included.

101. Difference between < apex:inputText / > Vs < apex:inputField / > ?

inputField - copy the field from any object and display on a VF page | like copy paste
work.

inputText - it will help to create a field from scratch | new creation

102. How to call javascript using in VisualForce page?

Add javascript file in Static Resource setup -> develop -> Static Resources -> click on
‘New’ -> Name: filename and add file from local desktop and save.

103. Difference between SOQL Vs SOSL in salesforce?

SOQL- (Salesforce Object Query Language) SOSL (Salesforce Object Search Langua
Using SOQL we can Search only on one object one Using SOSL we can search on many objects at
time. time.
We can query only on fields whose data type is
We can query on all fields of any datatype
phone, and Email.
We can use SOQL in the Triggers and the classes. We cannot use Triggers but can in classes.
We can perform a DML operation on SQL query We cannot perform DML operations on search
results. results.
104. What is Future Annotation(@Future)?

Use the future annotation to specify that these methods are executed asynchronously.

• Methods with future annotation must be static methods

• Methods with future annotations can only return a void type.

Syntax:
global class class_name
{
@future
Static void methodname(parameters)
{
//body of the method
}
}

105. What is the AppExchange directory?

A web directory where hundreds of app exchange apps are available to Salesforce
customers to review, demo, comment upon, and /or install. Developers can submit
their apps for listing on the appexchange directory if they want to share them with the
community.

106. Which tag is used with both radio buttons and picklists to create the selectable
values?

We use <Apex:selectoption>

107. Which field cannot be added to a custom index?

We can not add formula fields to the custom index in Salesforce.

108. What is the difference between trigger and workflow?

Workflow:

• Workflow is an automated process that fired an action based on Evaluation

criteria and rule criteria.
• We can access a workflow across the object.
• We cannot perform DML operations on workflow
 • We cannot query from the database

Trigger:

• A trigger is a piece of code that executes before or after a record is inserted or

updated.
• We can access the trigger across the object and relate to that object
• We can use 20 DML operations in one trigger.
• We can use 20 SOQL from the database in one trigger.

109. What are some apex classes that are commonly used within?

Standard controller, select option, page reference, message, etc.

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110. What are the effects of using the transient keyword?

The transient keyword prevents the data from being saved into the view state. This
should be used for very temporary variables.

111. What is the maximum number of field dependencies we can use in the
VisualForce page?

The maximum number of field dependencies we can use is a VisualForce page is 10.

112. What is the procedure to get the Security token in Salesforce?

Click on your Name tab, then click on Personal and you will find Reset my security
token.

113. What is a Metadata-driven development model?

An app development model that allows apps to be defined as declarative “blueprints,”

With no code required. Data model, objects, forms, workflows, and more are defined
by metadata.

114. What is S-Control?

S-Controls are the predominant salesforce.com widgets that are completely based on
JavaScript. These are hosted by salesforce but executed at the client-side. S-Controls
are superseded by VisualForce now.
115. What is wrapper class in Salesforce?

A wrapper or container is a data structure, a class type, or an abstract data type that
contains multiple collections of objects. It helps in displaying various objects on a
VisualForce page in a single table.

116. What are force platform sites?

Public websites and applications that are directly integrated with your Salesforce
organization without requiring users to log in with a username and password.

117. What is Tab in Salesforce?

A Tab is a user interface to display custom object data or other embedded web content
to a user. We have three types of tabs in Salesforce which are:

• Custom Tabs.
• Visualforce Tabs.
• Web Tabs.

118. What are the types of email templates that can be created in Salesforce?

Below mentioned is the list of templates available in Salesforce :

1. Text Template: This template can be modified or changed by any user.

2. HTML with letterhead: People like administrators and users with Edit HTML
permission can create this email template based on letterhead.
3. Custom HTML: People like administrators and users with Edit HTML permission
can create this email template without using a letterhead. It requires knowledge
of HTML or gets the HTML code to insert it into the email template.
4. Visualforce Email Template: This template can only be created by
administrators and developers using VisualForce. It is capable of merging the
data from various records.

119. If we want to share records based on conditions like share records to a group
of users. Whose country criteria is India, What are the steps to be followed?
Setup → Security Controls → sharing settings → Click on ‘Edit’

Apex sharing: Share object is available for every object(For Account object share
object is AccountShare ). If we want to share the records using apex we have to create a
record to the shared object.
120. Is it possible to edit the VisualForce page in a production environment?

Yes, of course! We can create and edit the VisualForce pages in both the production
environment and in a sandbox. The only thing you can not do in a production
environment with a VisualForce page is adding the unique values for which you need to
do this in the sandbox.

121. Is it possible to make changes to the apex trigger/apex class in the production
function?

No, you can not do that if you want to make any edits to the apex trigger/apex class
that should be done in a sandbox environment.

122. What are the things that can be customized on page layouts?

Page layouts allow you to personalize or customize the given page objects or records. It
helps in customizing or designing the page according to your requirements. Page
layout editor helps you in customizing the pages. Using this page, you can customize
things like buttons, fields, custom links, and related lists.

123. How to invoke batch apex job (or) how to execute the batch apex job
programmatically?

We can use database.executebatch ( ) method to programmatically begin the batch job.

Syntax:

1. Public static ID execute batch ( sObject class name)

2. Public static ID execute batch (sObject class name, integers scope)
3. The above two methods are static methods of database class. We can use any
one of the methods to execute the batch job.

Note: The class name that we are passing to the database.execute batch( ) method
should be the object of the class which has implemented the database.batchable
interface.

124. Will Visualforce still support the merge fields usage like S-control?

Yes. Just like S-Controls. Visualforce pages support embedded merge fields.

Salesforce Scenario Based Interview Questions

125. As things are time taking client wants a report wherein a single screen, without
doing anything, can see SALE PER COUNTRY. And in another report, sales per
country per mobile brand.

This can be viewed in the Summary Report.

126. As a client wants to motivate sales reps to make more efforts, they are going to
analyze the sale done by every sales report and reward them. They want a report
where they can see country-wise sell AlSO IN the SAME REPORT, sales rep wise to
sell. So they can also see in which country how the sale is & they want this analysis
to be separate but in the SAME REPORT.

This can be viewed in the Matrix Report.

127. The client wants to see data from mobile sell DB and Home Appliance sell DB
together to take the decision of the next financial year's planning. Also, the client
wants to group the sell, discount-related columns grouped together?

They can see all the required data by using the Joined Report.

128. When two objects are connected with each other using r/s, then on secondary
record the relationship will be shown using the field. On the primary record, the
relationship will be shown using a related list.

Lookup R/S:

1. It is used to connect 2 or more objects with each other as per the business
requirement.
2. It works on standard objects and custom objects.
3. It is so simple to type.
4. It helps to loosely connect 2 objects.
5. It is used whenever we don’t have much strong dependency between 2 objects.

Related Page: Field Dependency in Salesforce

129. There is only 2 MDR allowed per object how many custom levels it can have?

It allows three custom levels per object.

(Eg: company → Workers → Sub workers.)

130. There is an object called Employee Details, and another object called Salary
Info, think from a business perspective. If you want to combine the 2 objects, what
will you choose in the relationship?

This can be seen with Master-Detail Relationship.

131. Assume that you require PC’s in bulk and have given an order to ‘XYZ’
company & they found a bulk supplier and asked to process, what would be the
relationship between the company and the supplier?

This can be seen with LookUp Relationship.

132. Business Requirement - Assume there is a finance dept, there are many users
and they have access to an object called finance, In that object, there is a field
called “Bonus”, and in the dept 10 users, only one should not see the field?

Scenario: Creation of Permission set for the users, other than the user who should not
have the Bonus field access.

Description:

Object: profit & loss.

Users: John & Philip

Condition::

OWD: Private.

Profile of John: Finance profile.

Finance Profile: CRED: Yes | VA: No | MA: No

Permission set of john: N/A

Role: N/A.

133. Can John see records of Philip?

No, John cannot see the records of Philip.

Condition:: OWD: PRO(Public Read-only).

134. Can John see records of Philip?

Yes, now John can see the records of Philip.

(Hint: Does he have min access to work on the object & OWD= PRO).

Condition:: OWD: PRW(Public Read Write).

135. Can John edit records of Philip?

Yes, John can edit the records, Philip.

(Hint: Does he have min access to work on the object & OWD= PRW).

136. Can John delete the records of Philip?

No, now John cannot delete the records of Philip.

Profile: Sales Profile.

Users: Stephen, Philip.

User in another profile: Celia.

Condition:: Object Setting in finance profile : CRED=Y | VA=N | MA=N.

137. In the above scenario can Stephen see the record of Celia or not?

No.

138. Can Stephen see the record of Philip?

No.

Condition :: Object Setting in finance profile : CRED=Y | VA=Y | MA=N.

139. Can Stephen see the record of Celia?

Yes.

140. Can Stephen delete the record Philip & Celia?

No, he cannot delete anyone’s records.

Salesforce Admin Interview Questions

1) What is the Roll-up summary field?

We use the Roll-up summary field to calculate the values for the associated records, for
example, a related list. We can also use it for creating the values for a master record-
according to the values in detailed records. But, we must connect the master and the
detail with a master-detail relationship.

2) Explain Queues?

In Salesforce, Queues help us to distribute, prioritize, and assign the records to the
teams for sharing workloads. Queues are applicable to leads, service contracts, custom
objects, cases, etc.

3) Explain Escalation rules?

Escalation rules apply to escalation cases according to the rules specified in the
escalation rule entry. Besides rule entries, we can also create escalation actions for
determining what happens when the case escalates. The escalation rule can reassign a
case to another support agent or a support queue.

4) Explain Validation rules?

Validation Rules enable us to apply a particular logic rule to contribute to our

organization’s data integrity. We can define the conditions on the object that are not
available. For instance, if we do not want to label an opportunity as closed if the
account does not have the address.

5) What are the primary components of the workflow?

The following are the primary components of the workflow:

Criteria: Criteria is the “if” portion of the statement. We have to set criteria for the
workflow rule. First, we have to create a workflow rule and later configure the criteria.

Action: Action is the “then” portion of the statement. The action tells us what to do
when the criteria are satisfied and occurs after the workflow rule configuration. We can
add a time-dependent action or an immediate action for a particular workflow rule.

6) Explain a Time-dependent workflow?

We perform time-dependent actions at particular times before closing the record.

Workflow re-evaluates the record after time passes. It checks whether the workflow
rule criteria are satisfied, and only then workflow rule executes the actions.

7) What is the Workflow Task and Workflow Alert?

Workflow Task

When we have to assign the tasks to a salesforce user, you haunt a workflow task. A
workflow task allocates a new task to a role, user, or record owner. It assists us in
defining different task parameters like a priority, status, due date, and subject.

Workflow Alert

Workflow Alert is an email that an approval process or a workflow rule creates in the
salesforce and is transmitted to different recipients.

8) Explain Auto-Response?

Auto-Response is about transmitting emails to leads or cases for particular record

attributes and promptly responding to customer inquiries or issues by establishing the
auto-response rule. At the same time, we can set one rule for a lead and one rule for a
case.

9) Explain Custom Labels?

In Salesforce, we use custom labels for creating a multilingual application. Using the
native language, they give information to users in the form of help texts and error
messages. We can define the custom labels as custom text values that we can access
from the Apex class or Lightning components and promptly or even the Visualforce
page. We can translate these values into the language supported by the salesforce.
Through the following path, we can access custom labels:

Setup->Search Custom Labels in Quick Find Box->Custom Labels

10) What are Sharing rules and what are the different types of sharing rules?

Sharing rules give sharing access to the users associated with the public groups, roles,
or territories. It gives a higher level of access with the exceptions, far from our
organization settings. Following are the two kinds of sharing rules:

• Criteria-based Sharing rules: Access is provided according to the record values

and not according to the record owners.
• Owner-based Sharing Rule: These rules provide access to the records owned by
the users.

11) What are Governor Limits?

To assure that no one gains resources from others, Force.com establishes various
restrictions(governor limits) that limit code execution. Salesforce must do this due to its
multi-tenant architecture, where all the customers and organizations share one
resource. If the governor's limits are not satisfied, an error will rise, and the program
execution will terminate. Following are the types of Governor limits:

• Static Apex Limits

• Per-transaction Apex Limits
• Size-specific Apex Limit
• Per-transaction Certified Managed Package Limits

12) Define the Approval process?

In Salesforce, the Approval process is a sequence of steps for approving records. An

approval process is also helpful for tracking who and when approved or rejected
something. It includes different approval models, notifying approvers, and conditional
logic for who must support.

13) What is the importance of Salesforce Chatter?

Salesforce Chatter is a social networking application that enables us to share

information and work cooperatively with each other. It helps us to build greater
employee engagement through motivation. Salesforce Chatter also provides a forum
throughout the enterprise for sharing fresh ideas and understandings. We can also use
the mobile feed for tracking our project.

14) Explain Guest users?

Guest users are the users who do not have user accounts in our organization. They are
also known as unauthorized users as they do not have to log in. We can make the
pages accessible. Unauthorized users can create or edit the records.

Generally, we have various limitations and considerations for assessing. Yet, we can
use this feature for solving use cases, and we do it financially because the guest user
licenses are free.

15) Explain Change Set?

A changeSet is a group of components that we can migrate between the associated

organizations (like from a sandbox to the production, sandbox to the sandbox, etc.).

Salesforce Developer Interview Questions

Here is the list of most frequently asked Salesforce interview questions and answers
discussed below

1) What is Apex test coverage?

To assure that our code satisfies particular standards, Apex test coverage displays to
you how many lines of code in our classes or triggers have been tested by the tested
methods. Test coverage percentage is the result of the number of the covered lines
divided by the sum of uncovered lines and covered lines. To deploy to production, we
need a minimum of 75% test coverage.

2) Explain Lightning Message Service(LMS)?

Lightning message service is a distinctive salesforce feature that allows interaction

between Aura, Lightning Web Components, and Visualforce over the same lightning
page. We can use the Lightning message service in Lightning Experience only.

3) Define OAuth?

OAuth is a standard for access delegation. Generally, we use it as a method for

granting the applications or websites access to their data over other websites, yet
without providing them with the passwords.

4) Explain Connected App?

Connected App integrates the salesforce through APIs, and Connected Apps utilize
OAuth, SAML for authenticating, providing sign-on, and providing tokens for using the
Salesforce APIs.

Besides OAuth capabilities, connected apps eagle salesforce admins to establish

different security policies and possess external control to utilize similar apps.

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5) What is the Significance of Outbound Message?

Outbound Message is an automation function that can shoot from the workflow rule.
We can send the message to explicit web services that include web services, which start
other processes in explicit systems.

6) What are the uses of External ID fields?

We can define specific fields as an External ID on the object. We can use these External
ID fields for balancing the data from explicit systems with a distinct reference ID.

For instance, if we have to balance the data from the explicit accounting system with
the Salesforce Accounts, we have to promptly use an external ID field to refer to the
unique ID of the accounting system in place of the Salesforce ID.

7) How can we create partial page refreshes?

First, we have to define the page section that is going to be refreshed, and then we
have to define the event that leads to refreshing. The method changes if the area being
refreshed is similar to the one managing the event. It also relies on if we are processing
on the server or if we have to change the user interface.

8) How can we invoke the javascript controller action by using a component

markup?

By using the action provider, we can invoke the javascript controller action through a
component markup

9) What are component and application events?

Application events

By using any component, we can fire the application events, and we can manage them.
Application events do not need any relationship among the components; however,
these components should be a part of an application.

Component events

Child components fire the component events, and Parent components handle the
component events. We use component events when we have to send a value from the
child component to the parent component.

10) What is Pagination, and How can we achieve it?

For example, if we have to display 100 records over the page.

• First: Display the first ten records.

• Previous: Display previous ten records.
• Next: Display the following ten records.
• Last: Display the previous ten records.
We can perform the above process through Pagination. We can achieve pagination
through the following ways:

Through StandardSetController
Through Offset and Limit keywords in SOQL Query

11) How do we display error messages on the VisualForce Page?

To display error messages on the VisualForce Page, we must use:

<apex:pageMessages></apex:pageMessages>

In Apex class, we must use:

ApexPages.addMessage(new ApexPages.Message(ApexPages.severity.Error, ‘Error

Message’));

12) What are the differences between Custom Objects and Custom Settings?

Custom Objects Custom Settings

Custom settings store the data in the Applicat

Custom Objects store the data in the database.
Cache memory.

Custom objects have to use SQL queries for fetching Do not need to use SQL queries for fetching th
the records from the database. records.

In Custom settings, only confined data types e

In custom objects, all data types exist.
when compared to custom objects

On Custom objects, we can create apex triggers and On List Custom settings, we cannot create ape
validation rules. triggers and validation rules

We can create a tab for custom objects. We cannot create a tab for custom settings

13) Can we customize the Apex in a production organization?

We cannot customize Apex in the production organization. We must change and deploy
through a sandbox and satisfy test coverage requirements.

14) Can you give an example of Salesforce API and its importance?

Salesforce has different API’s that allow us to communicate with the system in various
ways:
REST API: REST API will enable us to integrate with the salesforce applications through
HTTP methods in either JSON or XML formats.

Bulk: Bulk API gives us programmatic access that allows us to load the data into our
salesforce enterprise rapidly.

Streaming: We can use Streaming API for receiving the notification for the changes to
the salesforce data that equal the SOQL query we define. Streaming API is functional
when we have to push the notification from server to client according to the criteria we
define.

15) Explain Bucket Fields?

Bucket Fields classify the records of the salesforce reports without any custom field or
formula; Bucket fields are available only in the reports. When we create a bucket
column, then various classifications of the group report values.

Check Out: Bucket Field In Salesforce

16) Differentiate isNull and isBlack?

We use isBlack() for the text fields. Since text fields cannot be NULL, even though
nothing is given as a value, ISNULL() function fetches only empty values. If we use
ISNULL() with a text field, then it returns false.

17) How does Salesforce implement Sales Tracking?

Salesforce records data on the details like customer details, sales numbers, customer
served, and repeat customers and use of these records for creating detailed charts,
dashboards, and reports. In this way, it tracks the sales of our organisation.

18) What is the limit of the Data.com records that we can add to Salesforce?

In the user section of Data.com, we have to discover our name to see our monthly
limit. It will provide details like how many records we can export or add for this month.
The user enters setup and types the user in the Find box and chooses prospector
users.

19) Explain the methods of the Batch Apex Class?

The batch apex class deploys the database batchable interface with the three methods
as follows:
Start: We use the start method at the beginning of the batch apex job. We use it for
collecting the objects or records, for passing them to the interface for executing. It
returns a DatabaseQueryLocator object that comprises objects or the records sent to
the job.

Finish: We call this method once we finish the batch processing. We use this method
to send confirmation emails or to execute the post-processing operations.

Execute: We use this method for every batch of the records that are sent to the
method. We use this method for data processing. This method does the following:

• sObjects records list

• Reference to the DatabaseBatcheable context.

20) What are the different types of Bindings?

Following are the different types of bindings:

• Action Bindings: Action Bindings refer to action methods in the controller.

• Data Bindings: Data Bindings refer to the data sets in the controller.
• Component Bindings: Component Bindings refers to Visualforce components.

21) Can we write Setter and Getter methods in Salesforce?

Yes, we use a getter method for returning the values for a controller. Each value
computed by the controller and shown on the page should have a getter method.

On the other way, we use the setter method to pass the user-defined values from the
page markup to the controller. In the controller, we execute the setter method
automatically.

22) Explain the Developer Console?

The developer console is an incorporated development tool that has a collection of

tools. We use these tools for debugging, creating, and testing the applications in
salesforce.org.

23) Explain packages and different kinds of packages?

The package is a collection of the components list or associated applications. Following

are the kinds of packages:
 • Managed
• Unmanaged

We use managed packages for distributing and selling the applications to the clients.
Developers sell user-friendly applications and licenses by using AppExchange for
managed packages. These are entirely updatable in the event of continuous upgrades;
we perform the removal of fields or objects.

24) What are the ways to implement the metadata in Salesforce?

Following are the ways to implement metadata in the Salesforce:

• By using Change Sets

• Eclipse with Force.com IDE
• Salesforce package
• Through Migration tools

25) Explain reRender Attribute Tag?

The reRender attribute defines an elements list that we can update dynamically
through the AJAX library of the Salesforce. We do not need the entire page to refresh.
Only a part of the page detected by the components is named in the “.rerender”
attribute.

26) How can we display the Chatter Feed Record?

By using the <chatter: feed> component, we can display the chatter feed.

Example:

<apex:page>
<chatter: feed entityId=”{!$User.Id}”/>
</apex:page>

27) Explain the Blob variable?

Blob variable is the variable that is intended to gather binary data. tostring() converts
the blob back into the string.

string string1='test string';

Blob blob1 = Blob.valueof(myString);
String String2 = myBlob.toString();
System.debug(String2);
28) What is the use of apex:outputLink?

The apex: output link body comprises of image or text that we can display in the link.
<apex: outputlink value="https://mindmajix.com/" id="theLink">www.mindmajix.com
</apex:outputLink>

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Most Common Salesforce FAQs

1. Is Salesforce enough to get a job?

It's not difficult to get started with a Salesforce career. Although getting an entry-level
salesforce job takes time, it is possible.

There are lots of different groups or communities on the internet. These are some
simple ways for learning Salesforce's new features. Joining such communities can help
you enhance your skills, which are necessary for obtaining a good job.

Getting trained and certified in Salesforce is another great way for a beginner to gain
relevant skills with the platform and land a job.

2. Is coding required for Salesforce?

Salesforce is a platform for creating low-code or no-code applications. If you wish to

work as a Salesforce administrator, you don't need any prior coding knowledge.

3. Why is Salesforce so popular?

Salesforce is popular because it has features that no other CRM software has, including
contact management, workflow creation, task management, opportunity tracking,
collaboration tools, customer interaction tools, analytics, and an easy, mobile-ready
interface. There are further features for marketers, such as social network integration,
marketing lead monitoring, and email integration, in addition to these. Sales
forecasting, sales communities, and sales lead monitoring are all beneficial tools for
salespeople.

4. Is Salesforce a good career?

By 2023, the Salesforce economy is expected to generate approximately 3.3 million

new jobs. It foresees a number of intriguing and promising trends, including increased
Salesforce use by small companies, a greater focus on field service and the Internet of
Things, and a streamlining of the app to appeal to a wider variety of users.

Salesforce is expected to grow in popularity and expand into new SMB markets, based
on these positive predictions. Therefore Salesforce appears to be a viable career
option.

5. What Is the Salary Scope in Salesforce Jobs?

The demand for Salesforce skills is rising. The highest-paying career on the pyramid, for
example, is Technical Architect, with an average annual income of $138k in the United
States. In India, the average income for a Salesforce Consultant is Rs 10,40,587 per
year, but it may go up to Rs24 lakh.

On the other hand, salaries are determined by the employer, location, level of
expertise, and type of certification. Naturally, if you have more credentials under your
belt, your bundle will be more expensive.

Obtain one or more Salesforce certifications if you want to land a new job with an
arsenal of in-demand skill sets or move laterally to a well-paying Salesforce job with
greater career prospects.

6. What does a Salesforce Developer do?

A Salesforce developer will have a thorough understanding of the platform as well as

hands-on experience with it. In order to create apps, Salesforce developers leverage
Apex and Visualforce, as well as frameworks like Lightning Component.

7. What are the skills a Salesforce developer should possess?

There are certain skills that any good Salesforce developer should have. These include:

• Communication Skills: To better get your message across, whether it's

demonstrating to clients how to use the apps or giving clear instructions to
subordinates and team members, you'll need to improve your communication
skills.
• Computer Skills: One of the essential skill requirements is computer skills.
• Analytical Skills: Analyse clients' requirements and create relevant software.
• Problem-Solving Capabilities: Developers' bread and butter are dealing with
difficulties. As a developer, you are responsible for managing every stage of
software development, and you may expect difficulties to arise anytime.
 • Interpersonal Skills: At some time, every skilled developer will be required to
work as part of a team.

8. What are the roles & responsibilities of a Salesforce developer?

Although a Salesforce developer's roles and responsibilities are similar to other

professional developers, for clarity and completeness, let's review them in the context
of Salesforce:

• Determine the users' requirements, and then design, test, and develop software
to suit those needs.
• Create successful project planning by designing Salesforce solutions. Add value
to the project definition, development, and deployment stages.
• Suggest improvements to existing client apps, programmes, and systems in the
form of new software.
• For internal users, create and deploy Internet- and intranet-based programs.
• Address any potential data quality issues and develop strategies to overcome
any system deficiencies.
• For future reference, document every aspect of the company's entire inventory
of applications and systems, particularly in relation to updates and maintenance.
• Collaborate with other tech experts to develop the best software.

9. What does a Salesforce Administrator do?

Salesforce administrator is an operational role. Salesforce administrators collaborate

with internal and external stakeholders to design processes and customise the
Salesforce Platform. They assist their company's users in getting the most out of
Salesforce by customizing the platform to meet their needs. By automating business
processes, providing reports and dashboards, training people on Salesforce, and
staying on top of platform improvements, they bring innovation to the table.

10. What skills does a Salesforce admin need?

Here are the Salesforce skills an admin should have.

• Automation - Creating and maintaining processes to execute repetitive

activities.
• User management - Creating and assigning users, managing permissions and
licenses, and more.
• Data management - Directing how data is stored, gathered, analyzed, and
used.
 • Security - Ensuring that only the appropriate users have access to the relevant
data in order to protect the company and its assets.
• Reporting - Creating and managing data visualizations.
• Change management - Guiding people through upgrades or modifications to
past processes.
• Troubleshooting - Resolving org and user issues.

11. What are the certifications available in Salesforce?

Salesforce offers over 40 different certifications, including Admin, Consultant,

Developer, Architect, Marketer, and Designer.

The following are the most in-demand Salesforce certifications:

• Salesforce Certified Administrator

• Platform App Builder
• Sales Cloud Consultant
• Platform Developer I
• Platform Developer II
• Salesforce certified JavaScript Developer I
• Salesforce Data Architecture & Management Designer Certification
• System Architect Salesforce Certification
• Salesforce Marketing Cloud Administrator
• Salesforce Marketing Cloud Consultant
• Salesforce Marketing Cloud Developer

Related Article: What Is Salesforce Marketing Cloud

12. What are the job profiles that a Salesforce Professional can look for?

• Salesforce Admin
• Salesforce Developer
• Salesforce Marketer
• Salesforce Business Analyst
• Salesforce Functional Consultant
• Salesforce Architect
• Implementation Experts
• CPQ Specialists

13. What Is Expected On A Salesforce Developer’s Resume?

A Salesforce Developer's resume should include technical skills, executed projects,
experience, education, and more. Salesforce Developers typically add certifications,
Trailhead rank, and the number of Trailhead badges earned to their resume.

Here are a few suggestions to keep in mind while creating your Salesforce Developer
CV. Since the Salesforce Ecosystem is so vast, you'll probably be familiar with a number
of Salesforce tools, technologies, and services. You must choose to highlight
experiences that the recruiter finds appealing.

14. General skills recruiters are looking for

• Communication
• Customer Service
• Problem-solving
• Project Management

15. Technical and specialized skills recruiters looking for

• Proficiency with Salesforce Platform and Lightning Web Components

• JavaScript
• Application Lifecycle Management
• Object-oriented Programming
• Apex
• System Integration
• SOQL / SOSL
• Web Services

Tips to Prepare for Salesforce Interview

Salesforce Interview Preparation

Although there are many opportunities for Salesforce professionals in the market, this
does not mean that you should ignore the necessity of being well-prepared for every
interview that you attend.

You may only get one chance to impress a potential employer. Follow our tips to give
yourself the best and succeed in the interview.

Research the Company: We are sure that everyone views a company's website
before attending an interview, but it is no longer sufficient.
We recommend that you look at the company's social media accounts (Instagram,
Twitter, Facebook, etc.) to get a sense of the company's culture. You should also look at
LinkedIn company sites, hashtags, Google news, and anywhere else where information
about a firm is stored online.

Take a look at Glassdoor, but as with any review-based platform, be prepared to create
your own impression rather than being misled by disgruntled former employees who
may or may not have worked in the same department as you.

Understand what the recruiting manager is looking for: It's important to know
what the hiring manager is looking for, not simply the job title.

Either a job description or a Recruitment person should be available to you. If the

Recruitment professional does not have the information you need for any reason,
prepare a list of questions for them to answer before you meet with their client.

Use real-life examples: It may sound simple, but it's surprising how many times after
an interview, we speak with a Salesforce professional and they recollect a previous
accomplishment that they had forgotten about due to interview anxiety or other
causes.

To set yourself apart, make sure you prepare particular facts and speak about your
previous-role accomplishments.

Research the hiring manager: Perhaps not as entirely as you stalked the company,
but be well-prepared for the interview by knowing:

• The role of the recruiting manager, how long they've been with the company,
and who's on their team are all factors to consider.
• Where they've previously worked and with whom they've collaborated
• They may post work-related content in professional groups that they are
members of.
• Any interests you have in common could be a good fit.

Prepare some common interview questions: While you can't predict what the
company will ask, you may prepare by familiarising yourself with popular interview
questions from StackOverflow and other communities.