Marriott International, Inc.

Summary of 2017/2018 GPNS Modifications

Version 2018

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Revision History

Date Version Description Author

7/20/17 2018 Initial Draft Dick Wagner

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Contents
1 BACKGROUND ..................................................................................................................................... 4
2 2018 DOCUMENT SUMMARY ............................................................................................................. 4
3 DETAILED SUMMARY OF RELEASE DIFFERENCE ......................................................................... 6
3.1 GENERAL COMMENTS ON ANALYSIS PROCESS ................................................................................ 6
3.2 DETAILS OF DIFFERENCES BETWEEN 2017 AND 2018 SPECIFICATION .............................................. 7
3.2.1 GPNS Hotel Network Technical Specification (Document 04) ................................................................ 7
3.2.2 GPNS Port Authentication Specification (Document 06) ........................................................................7
3.2.3 GPNS VLAN and IP Addressing Specification (Document 07-10) ..........................................................7
3.2.4 GPNS Firewall Specification (Document 08) ..........................................................................................8
3.2.5 GPNS Reporting Standards (Document 09) ............................................................................................ 8
3.2.6 GPNS Security Specification (Document 11)...........................................................................................9
3.2.7 GPNS Conference Tool Specification (Document 13) .............................................................................9
3.2.8 GPNS Property Wireless Specifications (Document 15) .........................................................................9
3.2.9 GPNS Provider Disaster Recovery Plan Requirements (Document 16) ................................................ 10
3.2.10 GPNS Configuration Guide, Back Office Connectivity (Document 17A) .......................................... 10
3.2.11 GPNS Configuration Guide, GPMS IP Connectivity (Document 17B) ............................................. 10
3.2.12 GPNS Configuration Guide, ESP Deployment Requirements (Document 17C) ............................... 10
3.2.13 GPNS Configuration Guide, Guest Room IP Cabling Options (Document 17D) ............................. 10
3.2.14 GPNS Configuration Guide, Walled Garden URL Whitelist (Document 17E) ................................. 11
3.2.15 GPNS Configuration Guide, Connect My Device (Document 17F) .................................................. 11
3.2.16 GPNS Configuration Guide, Hosted Voice Services (Document 17G) ............................................. 11
3.2.17 GPNS Configuration Guide, Starwood Onboarding GPNS (Draft) (Document 17H) ...................... 11
3.2.18 GPNS Approved Networking Equipment (Document 18) .................................................................. 11

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1 Background
As Marriott’s Global Property Networks Standards (GPNS)1 continue to be deployed at new and
existing Marriott hotels, and as new technologies and business needs emerge in the marketplace,
Marriott must continue to evolve the GPNS specifications to maintain our competitive position.
The current release of the standards is version 2018. The prior release of these standards was
version 2017. Effective January 1, 2018, all properties deploying a new property internet
solution in 2018 or signing a new contract in 2018 for property internet services must use
the 2018 version of the GPNS specifications.

Since the previous release, continuous enhancements have been made to the standards to reflect
the following:

• New requirements
• Updated list of certified hardware
• Removed requirements
• Security enhancements
• Clarification of specific requirements.

Note: It is anticipated that an update of these requirements will be performed on an annual basis,
however, it is also anticipated the volume of changes made to the Standards will be significantly
reduced over time.

The purpose of this document is to provide the LAN Service Provider (LSP) and property
management a high-level summary of the differences between the 2017 and 2018 versions of the
GPNS specifications. This document will hopefully reduce the time that an LSP requires to review
and understand the key enhancements and become compliant with the 2018 standards. Please
note that some changes may have a financial impact on the LSP and/or the property.

2 2018 Document Summary

During the creation of version 2018, no existing documents were eliminated. However, several
new documents were added to the standards.
For reference purposes, table 1 compares the two releases of the standard and indicates
replacement and removal of specific standards documents. More details of the specific changes
between the two releases are presented in the following section.

1
Formerly known as ClearSkyNet (CSN)

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Table 1: Summary of Differences in Releases

2017 Release 2018 Release Comments
Marriott Document Title Marriott Document Title
Internal Internal
Document Document
Number Number
01 N/A N/A N/A Retired document
02 N/A N/A N/A Retried document
03 N/A N/A N/A Retired document
04 GPNS Hotel Network 04 GPNS Hotel Network Technical Changes listed in
Technical Specification, Specification, Version 2018 section 3.0.
Version 2017
05 N/A 05 N/A Retired document
06 GPNS Port Authentication 06 GPNS Port Authentication Changes listed in
Specification, Version 2017 Specification, Version 2018 section 3.0.
07-10 GPNS VLAN and IP 07-10 GPNS VLAN and IP Addressing Changes listed in
Addressing Specification, Specification, Version 2018 section 3.0.
Version 2017
08 GPNS Firewall Specification, 08 GPNS Firewall Specification, Version Changes listed in
Version 2017 2018 section 3.0.
09 GPNS Reporting Standards, 09 GPNS Reporting Standards, Version Changes listed in
Version 2017 2018 section 3.0.
10 N/A N/A N/A Retired document
11 GPNS Security Specification, 11 GPNS Security Specification, Changes listed in
Version 2017 Version 2018 section 3.0.
12 N/A 12 N/A Retired document.
13 GPNS Conference Tool 13 GPNS Conference Tool Changes listed in
Requirements, Version 2017 Requirements, Version 2018 section 3.0.
14 Marriott Property Internet 14 N/A Removed from
Access, LSP Integration standards
Guide, Release 3
15 Property Wireless 15 Property Wireless Specification, Changes listed in
Specification, Version 2017 Version 2018 section 3.0.
16 GPNS Provider Disaster 16 GPNS Provider Disaster Recovery No changes for 2018.
Recovery Plan Plan Requirements, Version 2018
Requirements, Version 2017
17A GPNS Technical Note, Back 17A GPNS Configuration Guide, Back Changes listed in
Office Connectivity, 2017 Office Connectivity, 2018 section 3.0.
17B GPNS Technical Note, 17B GPNS Configuration Guide, GPMS No changes for 2018.
GPMS IP Connectivity, 2017 IP Connectivity, 2018
17C GPNS Technical Note, ESP 17C GPNS Configuration Guide, ESP Changes listed in
Deployment Requirements, Deployment Requirements, 2018 section 3.0.
2017
17D GPNS Configuration Guide, 17D GPNS Configuration Guide, No changes for 2018.
Approved Guest Room IP Approved Guest Room IP Cabling
Cabling Options, 2017 Options, 2018
17E GPNS Configuration Guide, 17E GPNS Configuration Guide, Walled Changes listed in
Walled Garden Whitelist, Garden Whitelist, 2018 section 3.0.
2017
17F GPNS Configuration Guide, 17F GPNS Configuration Guide, Connect Changes listed in
Connect My Device, 2017 My Device, 2018 section 3.0.

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2017 Release 2018 Release Comments

Marriott Document Title Marriott Document Title
Internal Internal
Document Document
Number Number
17G GPNS Configuration Guide, 17G GPNS Configuration Guide, Hosted
Hosted Voice Services, 2017 Voice Services, 2017
17H GPNS Configuration Guide, 17H GPNS Configuration Guide,
Starwood Onboarding GPNS Starwood Onboarding GPNS, 2017
(Draft), 2017
18 GPNS Approved Networking 18 GPNS Approved Networking Changes listed in
Equipment, 2017 Equipment, 2018 section 3.0.

3 Detailed Summary of Release Difference

Contained in this section is a summary of the technical differences between the 2017 and 2018
releases of the GPNS specifications. A complete review of all standard documents is required
for the LSP to confirm the full impact of the new 2018 specifications. It should be noted that
since it is difficult to determine if the change has a financial impact to the LSP or the property,
the change must be reviewed by the LSP to determine if the change will result in an increase in
development and/or support costs to the property.

3.1 General Comments on Analysis Process

In order to provide the LSP with a mechanism to assist in tracking the changes between the two
releases, Marriott International reviewed and recorded the major differences between the two
documents. The major differences will be listed in the tables presented later in this section. An
LSP should perform a complete review of all of documents to verify that they understand all of the
changes.

Based on this analysis, the following observations have been made:

1. The large majority of the changes fell into the edits and/or grammatical area. In most
cases, the edits were made to help further clarify the requirement. In addition, a large
majority of these edits were made as a result of input from the current certified LSPs as
well as questions from properties.
2. A very small number of changes fell into the operational category.
3. Few of the changes were made for security reasons.
4. Other than the need to add additional access points to improve wireless coverage in
specific areas, none of the changes will result in a financial impact to the property.
5. Only a small number of changes were made to the Hotel Network Technical Specification.
6. The most significant change was in the area of wireless requirements, deployment and
equipment upgrades as well as the VLAN/IP addressing standards.
7. Although it appears that none of the changes will result in a financial impact to the LSPs,
the LSP has the opportunity to discuss any perceived financial impact during the regularly
scheduled ARB calls.

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3.2 Details of Differences between 2017 and 2018 Specification

Contained in this section are the details of the key differences between the 2017 and 2018
specifications. It should be noted that since it is difficult to determine if the change has a
financial impact to the LSP and/or the property, the change must be reviewed by the LSP to
determine if the change will result in an increase in development and/or support costs to the
property. The information will be presented in a tabular format and contain the following
information:
• Section number in the 2018 Standard that contains the change;
• Brief description of the change;
• Notation if a previous report has been retired or replaced.

3.2.1 GPNS Hotel Network Technical Specification (Document 04)

The sections and associated changes are shown in Table 2.

Table 2: GPNS Hotel Network Technical Specification Modifications

Section Description
Reference
Table 6 Added optional data type to label
Table 7 New data type code
3.2.2 Removed support for IE V6
3.2.4 Added requirement for IPV6 support

3.2.2 GPNS Port Authentication Specification (Document 06)

The sections and associated changes are shown in Table 3.

Table 3: Authentication Specification Modifications

Section Description
Reference
Table 2 Updated Provider codes
4.1.2 Added clarification for Radius support

3.2.3 GPNS VLAN and IP Addressing Specification (Document 07-10)

The sections and associated changes are shown in Table 4.

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Table 4: GPNS VLAN and IP Addressing Specification Modifications

Section Description
Reference
1.0 Removed reference to back office (10.x.x.x) addressing
5.0 Added clarification of IP addressing must be managed by LSP
7.1 Changed reference of Full Service/Select Service to Large/Small hotel
Table 5 Removed reference to back office (10.x.x.x) addressing
Table 6 Updates to support multiple brands per physical location. Removed
reference to back office (10.x.x.x) addressing
Table 7 Updates to support multiple brands per physical location. Removed
reference to back office (10.x.x.x) addressing
Table 9 Updates to support multiple brands per physical location. Removed
reference to back office (10.x.x.x) addressing
Table 11 Removed reference to back office (10.x.x.x) addressing
Table 12 Updates to support multiple brands per physical location.
Table 13 Added new VendorNet applications (1st property)
Table 14 IPTV (1st property)
Table 15 IPTV (2nd property)
Table 16 IPTV (3rd property)
Table 17 Updates to support multiple brands per physical location.
Table 18 Updates to support multiple brands per physical location.
Table 19 Updates to support multiple brands per physical location.
Table 22 Added new VendorNet applications (2nd property)
Table 23 Added new VendorNet applications (3rd property)
7.2 Remove all of section

3.2.4 GPNS Firewall Specification (Document 08)

The sections and associated changes are shown in Table 5.

Table 5: GPNS Firewall Specification Modifications

Section Description
Reference
2.3 Updated Firewall Policy Matrix (Table 1) to clarify security requirements.
This matrix will allow LSP to more easily configure firewall to satisfy
application and security requirements.
7.0 Updated Firewall configuration requirements

3.2.5 GPNS Reporting Standards (Document 09)

The sections and changes are shown in table 6.

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Table 6: GPNS Reporting Specification Modifications

Section Description
Reference
1.0 Added rollup report delivery requirements
4.7 Updated network log-in requirements
4.12 Clarification of conference room bandwidth report requirements

3.2.6 GPNS Security Specification (Document 11)

The sections and changes are shown in table 7.

Table 7: GPNS Security Specification Modifications

Section Description
Reference
9.0 Added networking equipment access requirements
Table 6 New table to define allowed networking access methods
.

3.2.7 GPNS Conference Tool Specification (Document 13)

The sections and associated changes are shown in Table 8.

Table 8: GPNS Conference Tool Requirements Modifications

Section Description
Reference
3.4.3.6 Added clarification for use of WebRTC support

3.2.8 GPNS Property Wireless Specifications (Document 15)

The sections and associated changes are shown in Table 9.

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Table 9: GPNS Property Wireless Specification Modifications

Section Description
Reference
2.0 Removed reference to Asia requirements
Table 1 Added POE+; Multiple antennas support clarification; IPV6 support
Table 2 Clarified seamless roaming; WLAN Controller failure
Table 3 802.1x mandatory
2.1.3 Removed reference to cellular support
Table 6 Updated SSID definitions
Table 7 Updated brand codes
4.1.1 Updated associate deployment configuration requirements
4.4.3 Removed support for HP M111 bridge
4.4.5 Updated special stream requirements
4.4.7 Updated virtual controller models
4.4.8 Added support for VOIP Guest Room Phones
4.5.1 Added requirement to record location of APs; Dual band radio
requirements; Wall plate installation requirements; back office signal
strength requirements
4.5.2 Added 802,11ac requirements
4.5.2 Added back office wireless coverage requirement

3.2.9 GPNS Provider Disaster Recovery Plan Requirements (Document 16)

Table 10: GPNS Disaster Recovery Modifications

Section Description
Reference
3.0 Added clarification as to when the DRP has to be updated

3.2.10 GPNS Configuration Guide, Back Office Connectivity (Document 17A)

No changes were made to this standard.

3.2.11 GPNS Configuration Guide, GPMS IP Connectivity (Document 17B)

No changes were made to this standard.

3.2.12 GPNS Configuration Guide, ESP Deployment Requirements (Document 17C)

No changes were made to this standard.

3.2.13 GPNS Configuration Guide, Guest Room IP Cabling Options (Document 17D)

No changes were made to this standard.

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3.2.14 GPNS Configuration Guide, Walled Garden URL Whitelist (Document 17E)

No changes were made to this standard.

3.2.15 GPNS Configuration Guide, Connect My Device (Document 17F)

No changes were made to this standard.

3.2.16 GPNS Configuration Guide, Hosted Voice Services (Document 17G)

No changes were made to this standard.

3.2.17 GPNS Configuration Guide, Starwood Onboarding GPNS (Draft) (Document

17H)

No changes were made to this standard.

3.2.18 GPNS Approved Networking Equipment (Document 18)

The sections and associated changes are shown in Table 11.

Table 11: GPNS Approved Networking Equipment

Section Description
Reference
Appendix A Updated latest versions of all networking equipment

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