DC Solution Engineer_Claims- JD

The DIT (Digital Innovation Technology) Duck Creek Team is seeking a Solution Engineer_Claims
to join us in creating Duck Creek solutions that help drive Hagerty’s Insurance and Enthusiast
businesses. This position resides in the Duck Creek engineering organization, which is
responsible for all constructs associated with the implementation and operation of Duck Creek
at Hagerty.
The role requires the candidate to fully comprehend complex business interfaces and build
software solutions to solve them on the Duck Creek platform. Solution Engineers are innovative
in their approach, meticulous in their code, and organized in their processes but also adhere to
standards established by the architecture teams within Hagerty.
A successful Solution Engineer is a team player who collaborates with architecture and business
partners to determine the best solution before building it. They have seen and used many
different patterns and approaches to solving problems and are adept at using a variety of them.
They give and take feedback very well, knowing the best solutions come from iteration and
scrutiny. Finally, they also enjoy mentoring others, frequently guiding and collaborating with
others on the team and in the organization at large. In this role the SE will be an individual
contributor who collaborates heavily with other team members to achieve objectives.
What you’ll do
 Collaborate with Solution Engineering Lead and Solution Architects to determine the
best technical solution for designing an interface to external systems
 Collaborate with data source owners and data architects to devise conversion strategies
for large data sets that must be moved from source to destination systems
 Employ a variety of tools, techniques, and skill sets to solve complex problems, often
acting as an escalation point for technical issues that may not have obvious solutions
 Develop high quality software deliverables to address a variety of business needs
encountered during implementation and ongoing maintenance of the Duck Creek suite
of products
 Act as a technical subject matter expert for software solutions required to interface with
Policy, Billing, Claims, Distribution Management, and Insights
 Build shared understanding around concepts core to Hagerty across DIT and the
company at large
 Create and maintain artifacts for various audiences
 Explain technical concepts to nontechnical stakeholders
 Collaborate closely with Application Architecture and Engineering
 Be a technical expert on how your interfaces are implemented
 Be opinionated on implementation decisions and tradeoffs based on your
knowledge of the Duck Creek roadmap and Hagerty implementation timeline
 Ensure implementation fulfills the solution as designed
This might describe you

 You’re a talented communicator
 You meet people where they are and then build shared understanding
 Comfortable explaining technical concepts to audiences of varying level and
technical skill
 Contribute to discussions around solution design
 Bias towards creating visual artifacts that represent contexts, designs, and
understanding
 You enjoy learning and then sharing what you’ve learned with others
 You have a breadth of experience building software and interface solutions
 Programming languages
 Deployment
 Databases/Persistence
 Patterns and anti-patterns
 You have a Fundamental knowledge of technology concepts
 API Design
 HTTP Communication
 ReST/RPC Style
 Data movement--eventing, polling, messaging
 Integration patterns and lifecycle
Required Skills and Experiences

 10+ years of engineering work in the Duck Creek_Claims system space
 Experience with DCOD preferred
 DevOPs hands on experience required
 Fluent in object oriented development language
 Significant experience in script development such as batch, Powershell, NuGet, etc
 Substantial Duck Creek project implementation work with demonstrated success at
o Developing interfaces
o Working with enterprise service busses
o Working with ManuScript and Skins
o Batch process design and management
o Code deployments, automation, and devops processes
o Database management and data migration
 Extensive use of Azure for system development and deployment
 Duck Creek Certifications in Policy, Billing, and Claims a requirement. Learning gaps may
be filled via DCU courses after initial hire.
Other Things to Note

This is an offshore only role
Say hello to Hagerty

Hagerty is an automotive enthusiast brand and the world’s largest membership organization.
Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also
home to DriveShare®, the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club,
MotorsportReg and so much more. Committed to saving driving for future generations, each
and every thing Hagerty does is dedicated to the love of the automobile.
Hagerty is a rapidly growing company that values a winning culture. We provide meaningful
work for and invest in every single team member.
At Hagerty, we share the road. We are an inclusive automotive community where all are
welcomed, valued and belong regardless of race, gender, age, or car preference. We are united
by our shared passion for driving, our commitment to preserve car culture for future
generations and our desire to make a positive impact in the world.
Learn more about our comprehensive benefits and the perks that set us apart.
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The DIT (Digital Innovation Technology) Duck Creek Team is seeking a Solution Engineer_Claims

This might describe you

Required Skills and Experiences

Other Things to Note

Say hello to Hagerty

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