Warehouse

Supported
Devices

cargowise.com
Choosing the Right Mobile Device for
Your Operations
This document provides information you should consider when choosing a device. We understand that selecting the
right device is a crucial decision, and we aim to assist you in making an informed choice.

Before making a decision, it’s recommended that you research information online about the different products
available. This will help you better understand the options and ensure that the device you choose aligns with your
operational requirements.

Below are some key factors to ensure that it suits your requirements to help you make the right choice:

Keypad Preferences

— Consider whether you would prefer a physical keypad on the device or an on-screen keypad. Using a stylus
with an on-screen keypad can be more practical, especially when wearing gloves in a cool-room environment.

Trigger Handle Comfort

— For tasks involving intensive scanning, a trigger handle or wearable scanner can offer increased comfort
and precision.

— Some devices allow you to remove the handle, making it easier to store in a pocket or when not in use.

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Wearable Devices

— Some devices can be worn on your arm alongside a Bluetooth scanner worn on the back of your hand
or finger depending on your preference.

— Pros: they enable you to use both hands to move packages if needed.

— Cons: arm-worn devices can sometimes cause discomfort due to their weight on the wrist or the
need to twist the arm to read the screen.

Screen Size and Resolution

— Larger screens are often easier to read, providing a better user experience.

— Some devices offer higher screen resolutions providing greater clarity.

Operating Environment

— Some devices can reliably function in harsh conditions such as cool rooms and freezers.

— If a device isn’t ruggedized, you can purchase a protective boot for extra protection, which can also
be used for connecting a trigger handle to the device.

— If you’ll be working outdoors, devices with brighter screens ensure visibility in varying lighting conditions.

Scanning Capabilities

— Different devices have varying scanning capabilities, affected by factors like barcode quality, types, lighting
conditions, and scanning distance. Refer to the manufacturer’s website or consult internet reviews.

Camera Usage

— Do you need a camera on the device? For example, in a transit warehouse, a camera is helpful for taking
pictures of freight. The Product Warehouse module does not currently support the ability to take pictures.

Compatibility
Please note that only the devices listed in this guide work with CargoWise. These devices have been thoroughly
tested and integrated for optimal performance.

If you have a device that is not listed but still wish to assess its compatibility, we offer an assessment service for
a fee. Our experts will evaluate the device’s compatibility and if approved make to accommodate the new device.

Our goal is to assist you in choosing a device that matches your operational needs. Please create an incident
for more information or to initiate a compatibility assessment for non-listed devices.

IM PORTANT:

All devices must have a 2D scanner to connect them to CargoWise.

This docum ent only lis ts the m os t current Zebra devices. Older models such as the TC72 and TC77 devices
are not listed but still supported.

Devices must be running Android 8, 10 or 11 operating systems. Support for Android 8 and 10 will be discontinued in
2025. Actual date to be confirmed.

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Devices at a Glance
ZE B RA DE VIC E S
Please refer to the Zebra website for more information.

MC3300
The MC3300 is an entry level device with a 4.0 inch, 800 x 480
WVGA display, keyboard and number pad.
The MC3300 includes extended range scanner. Refer to scanning
options on their website for more information.
Compared to the MC9300, the MC3300 is a smaller device with a 4.0
inch, 800 x 480 WVGA screen. It also has a smaller keypad on the
device.
The advantage is it is lighter.
Two models can be purchased:

ST RAIGHT SHOOTE R
- doesn’t have a trigger handle
- has a camera

Dimensions
7.96 in. L x 2.94 in. W x 1.35 in. D / 202.2 mm L x 74.7 mm W x 34.5 mm D
Weight
375 g

GUN/ PISTOL
- has a trigger handle
- doesn’t have a camera

Dimensions
7.96 in. L x 2.94 in. W x 1.35 in. D / 202.2 mm L x 74.7 mm W x 34.5 mm D
Weight
17.8 oz/505 g

For more information:

Zebra MC3300 Series Mobile Computer

Important: The highest Android version that the MC3300 supports Android 8. Due to Android 8 end of life, its
not recommended to purchase this device.

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MC9300
Compared to the MC3300. The MC9300 is a larger device with 4.3 inch
800 x 480 WVGA screen.
It also has a larger keypad, a longer battery life, and is heavier.
It doesn’t have a camera.

Dimensions
9.4 in. L x 3.5 in. W x 7.4 in. H/24 cm L x 8.8 cm W x 18.9 cm H
Weight
26.9 oz/765 g

For more information:

Zebra MC9300 Ultra-Rugged Mobile Touch Computer

TC21/TC26
5 inch HD screen. 13MP rear camera.
Compared to the TC53/58 device this is a lower-spec device. Slightly
smaller and lighter with an inferior quality scanner. Note RS6100
information below.
Additional Accessories that can be purchased:

Electronic trigger handle (pistol grip) – offers customers the option

of using the device in a gun form
Rugged boot – additional protection against drops
Wrist mount and straps enable the device to be worn on the wrist.

Dimensions
6.22 in. L x 3.11 in. W x 0.54 in. D /158 mm L x 79 mm W x 13.7 mm D

Weight
8.43 oz./239 g

Both have a Camera, WiFi and Bluetooth Pairing.

TC26 also has Cellular.

For more information:

Zebra TC21/TC26 TOUCH COMPUTER
Zebra TC21 and TC26 Accessories Guide

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TC53/TC58
6 inch full high definition screen. Advanced Range Scan Engine enables
scanning any distance and direction. 16mp camera.
Additional Accessories that can be purchased:

Electronic trigger handle (pistol grip) – offers customers the

option of using the device in a gun form
Rugged boot – additional protection against drops
Wrist mount and straps enable the device to be worn on the wrist.

Dimensions
6.48 in. L x 3.04 in. W x 0.66 in. / 164.8 mm L x 77.35 mm W x 16.75 mm H

Weight
10.3 oz./293 g with standard battery

Both have a Camera, WiFi and Bluetooth Pairing.

TC58 also has Cellular.

For more information:

TC53/TC58 MOBILE COMPUTER
TC53 and TC58 Accessories Guide

RS6100
This device is purchased in addition to the mobile computers.
RS6100 can be worn on the finger or back of the hand and connected
to Zebra devices that support Bluetooth Pairing.
Using this scanner with another device that has a inferior-quality
scanner improves the scanning ability.

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DAT ALOG IC DE VIC E S
Please refer to Datalogic website for more information.

Skorpio x5
The Datalogic Skorpio x5 has a bright 4.3 inch bright display, keyboard
and number pad. With a rear facing camera it makes it easy to take
photos of freight in Transit Warehouse module only. When ordering
a scanner specify Standard (Mid-range) or Extended (Long-range).

Supported for use in the Transit Warehouse and Product

Warehouses
Supported for use in both warehouse modules but the device with
an extended range scanner doesn’t have a camera so can’t take
photos when using with the Transit Warehouse module.

Dimensions
8.9 in/21.5 cm L x 3.5in/8.5cm W x 6in/16cm H

Weight:
1 lb 766 oz/666 grams

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