Scribd
Upload
37 views2 pages

My Resume

Jay Mark Montemayores Gimena is a Filipino male born on June 8, 1990, with a Bachelor of Science in Business Administration majoring in Marketing Management from the University of Southern Mindanao. He has work experience in customer service and account management at PLDT and Cyber City Teleservices, Inc., and possesses skills in communication, multitasking, and proficiency in English and Spanish. He has received various academic awards and completed training in handling multiple accounts and Spanish certification.

Uploaded by

rainiebackbone
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
37 views2 pages

My Resume

Jay Mark Montemayores Gimena is a Filipino male born on June 8, 1990, with a Bachelor of Science in Business Administration majoring in Marketing Management from the University of Southern Mindanao. He has work experience in customer service and account management at PLDT and Cyber City Teleservices, Inc., and possesses skills in communication, multitasking, and proficiency in English and Spanish. He has received various academic awards and completed training in handling multiple accounts and Spanish certification.

Uploaded by

rainiebackbone
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

JAY MARK MONTEMAYORES GIMENA

Purok 3 Brgy. Pulanglupa, M’lang, North Cotabato 9402 Philippines


+63999-954-6915
jaymark_gimena@yahoo.com

PERSONAL DATA

Birth Date: June 8, 1990


Birth Place: Brgy. Pulanglupa, M’lang, North Cotabato
Gender: Male
Height: 5’6’’
Civil Status: Single
Citizenship: Filipino

EDUCATIONAL/HONORS AND AWARDS

Tertiary: University of Southern Mindanao (USM)


College of Business, Development Economics and Management (CBDEM)
Bachelor of Science in Business Administration (2007 – 2012) - Graduated
Major in Marketing Management
▪ Service Award – Junior Marketing Executive Society Treasurer (2010 – 2012)

Secondary: New Rizal National High School (2003 – 2007)


New Rizal, M’lang, North Cotabato
▪ Valedictorian:
• President Gloria Macapagal Arroyo Most Outstanding Student
Leadership and Academic Excellence Award
• Senator Kiko Pangilinan Gawad Talino Award

Primary: Pulanglupa Elementary School


Brgy. Pulanglupa, M’lang, North Cotabato
▪ With Honor

TRAININGS

▪ Trained in handling multiple accounts (SO/BP both in OE/CS, DRL/CWG both in


OE/CS, SSB both in OE/CS, Amerimark OE, USAI OE, NBTY OE, and WB OE)
▪ Spanish Certification (June 2017) for Spanish accounts
SKILLS
▪ Top-notch communication skills, goal-oriented and task-oriented individual, and
has strong self-motivation.
▪ The ability to work under pressure and to perform a specialized task that involves
a certain process.
▪ Flexible enough in multi-tasking.
▪ Proficiency in English and a bit of Spanish.
▪ Computer literate.
▪ Detailed and action oriented.

WORK EXPERIENCES

Philippine Long Distance Telephone Company (PLDT Davao)


April 2011 – May 2011 (On-the-job Training)
▪ Customer Service Representative in Account Management Section
• Inbound/outbound telemarketing – offer company’s product and services; and
assist customer inquiries by providing an information regarding billings, products
and services.
May 2012 – February 2013 (First job after graduation)
▪ Account Management Associate in PLDT Small Medium Enterprises Group (SMEG)
• Customer Support – acknowledge customer concerns for their business and
effectively provide solutions in a timely manner.
• Sales – selling product and services offering by the company to small-medium
businesses in Mindanao.

Cyber City Teleservices, Inc. an IQOR COMPANY (Davao Site)


October 2013 – Present
▪ Senior English/Spanish Rep in Expert Shared Services (ESS English and Spanish Accounts)
• Handling multiple accounts for English and Spanish inbound calls.

REFERENCES

Menchie Mogan
ESS Supervisor (IQOR)
+63916-104-8204

Fe A. Luciano
Sales Supervisor
PLDT SMEG – Mindanao
+63918-916-8670

I hereby certify that the above information is true and correct

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy