New Customer Data
New Customer Data
1-844-643-1129
talktous@general-data.com
NEW CUSTOMER APPLICATION
WELCOME – WHAT TO EXPECT
We are happy to hear that you’ve chosen to become a customer of General Data. Our goal is to provide you with the best products and services,
backed up by world-class customer service and support.
Please complete the necessary information in this application. EMAIL the completed application to your salesperson (if known) or:
• Email: newcustomer@general-data.com Other Contact Info: General Data Main Phone # 513-752-7978
• Fax: 1-513-752-6656 (Accounting Dept.) Sales Department FAX: 513-752-6947
We will review your application and contact you if we require additional information. Once your application is approved, we will contact you with
your account details and information on everything you can do with your General Data customer account. We will also forward form W-9.
Wire Transfer Confirmation and Accounts Receivable Contact: Debbie Grant ext. 2210 @ dgrant@general-data.com
General Data Company, Inc. | 4354 Ferguson Drive | Cincinnati | OH | 45245 USA | www.general-data.com (513) 752-7978 Page 1
Questions?
1-844-643-1129
talktous@general-data.com
NEW CUSTOMER APPLICATION
Please complete application with all available data and it must be SIGNED in order to be processed. Please TYPE or PRINT all information.
1. COMPANY INFORMATION
Company Name:___________________________________________________________________________________________________________
Billing Address:__________________________________________City:___________________________State:___________Zip:_______________
Federal Tax ID Number:___________________________ D & B Number:__________________ D & B Rating: (if known) __________________
Business Description:_____________________________________________________________________________________________________
Estimated Annual Sales This Year:_________________________ Actual Annual Sales Last Year:______________________________________
**OWNERSHIP INFORMATION (Only required for Resellers) If there are any additional owners, list their information on a separate sheet.
2. BANK REFERENCE
Bank Name:______________________________________________________________________________________________________________
General Data Company, Inc. | 4354 Ferguson Drive | Cincinnati | OH | 45245 USA | www.general-data.com (513) 752-7978 Page 2
Questions?
1-844-643-1129
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NEW CUSTOMER APPLICATION
2. Name of Business:_____________________________________________ Account Number:_________________________________________
4. TERMS
Credit Limit Requested:___________________ Payment Terms Desired: OPEN TERMS Credit Card COD (Check)
Are General Data products purchased for tax-exempt purposes? Yes No (If yes, you must furnish tax-exempt certificate with this application)
If you answered “Yes” to any of these questions, PLEASE submit a Sales Tax Exemption Certificate with your new customer application.
5. APPLICANT SIGNATURE
Applicant’s signature attests financial responsibility, ability and willingness to pay our invoices in accordance with General Data’s Terms and Conditions (see page 6)
including Net 30 Days, 1.5% per month interest on past due balances, and all costs and reasonable attorney’s fees in the event collection becomes necessary.
Venue shall be in Clermont County, Ohio, for all actions on the agreement. Seller reserves a purchase money security interest in the products delivered hereunder
until all of Seller’s claims arising out of the furnishing of such products have been satisfied in full. If applicant’s financial institution charges a fee to General Data for
All information on this Application for Credit, as well as any accompanying and supporting information is for the purpose of obtaining credit and is warranted to be
true. Applicant authorizes General Data to investigate the references listed pertaining to Applicant’s credit and financial responsibility. The person(s) signing this
document certifies that they have full legal authority to sign and attest for the Applicant Company that is requesting credit as stated on this application.
By signing, you are confirming that you have read and agree to General Data’s complete Terms and Conditions of Sale (see page 6 of the New Customer
Application).
General Data Company, Inc. | 4354 Ferguson Drive | Cincinnati | OH | 45245 USA | www.general-data.com (513) 752-7978 Page 3
Questions?
1-844-643-1129
talktous@general-data.com
NEW CUSTOMER APPLICATION
COMPANY PROFILE
ACCOUNTS PAYABLE
Name:__________________________________________________ Title:____________________________________________________________
Phone Number:___________________________________________Email:___________________________________________________________
PURCHASING
Name:__________________________________________________ Title:____________________________________________________________
Phone Number:___________________________________________Email:___________________________________________________________
Name:__________________________________________________ Title:____________________________________________________________
Phone Number:___________________________________________Email:___________________________________________________________
Name:__________________________________________________ Title:____________________________________________________________
Phone Number:___________________________________________Email:___________________________________________________________
To lower costs and to speed processing, GDC provides invoices and other documents in electronic form whenever possible.
_________________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________________
General Data Company, Inc. | 4354 Ferguson Drive | Cincinnati | OH | 45245 USA | www.general-data.com (513) 752-7978 Page 4
Questions?
1-844-643-1129
talktous@general-data.com
NEW CUSTOMER APPLICATION
GENERAL DATA TERMS AND CONDITIONS
Formation of Contract of Sale: AGREEMENT between General Data Co., Inc., 4354 Ferguson Dr., Cincinnati OH. 9. ON-SITE WARRANTY OPTION: Provided CUSTOMER has purchased the on-site option and the required installation
45245 (GDC) and CUSTOMER whose name appears on the front of this invoice for the sale to CUSTOMER of products within GDC’s service zone, warranty services for products designated by GDC as having on-site warranty service options
manufactured by or for GDC (GDC Mfg. Products) and/or products supplied by others and distributed by GDC will be performed at CUSTOMER’S facility at no charge, and outside GDC’s service zone, warranty services will be
(Distributed Products). Unless otherwise designated, references in this Agreement to products include new and used performed at CUSTOMER’s facility only upon GDC’s prior Agreement and CUSTOMER shall pay any applicable zone
GDC Mfg. Products and Distributed Products. CUSTOMER and GDC agree that all products acquired from GDC shall charges. On-site warranty services are provided only at the initial installation location, if products eligible for on-site
be subject to the terms and conditions of this Agreement. Maintenance services and software licenses are not provided warranty are moved from the initial installation location, the warranty will remain in effect only if CUSTOMER buys
for in this Agreement, but are provided by GDC only by separate agreement. If any of the provisions of CUSTOMER’s additional inspection or installation services from GDC or an authorized GDC reseller at the new location.
purchase order or other writings are in addition to or in conflict with the terms and conditions of this acknowledgement, or
are ambiguous; those additional, conflicting, or ambiguous terms and conditions are expressly rejected and the terms 10. PRINTING CONSUMABLES: Use of non-approved media supplies, toner, labels and ribbon products, may have a
and conditions of this acknowledgement shall govern. These terms and conditions may not be varied, or CUSTOMER’s material effect on and in some cases may void your warranty and/or maintenance contract. Please contact your GDC
order terminated in any manner unless by a written agreement subsequently signed by an officer of GDC. Other Sales Representative for a list of authorized suppliers.
representatives of GDC are not authorized to vary the conditions herein set forth. The CUSTOMER agrees to accept
product, warranty service, and programming services under the terms and conditions of this Agreement. The 11. RESERVATION OF RIGHTS: GDC reserves the right to change its product and service offerings at any time by
CUSTOMER agrees with respect to products, to accept the responsibility of (1) their selection to achieve the adding or deleting items or by changing the specifications or pricing of existing items without prior notice.
CUSTOMER’s intended results, (2) their use, and (3) the results obtained therefrom. The CUSTOMER also has the
responsibility for the selection and use of, and results obtained from, any other equipment, programs, or services, 12 PATENTS AND COPYRIGHTS
acquired outside this Agreement used with the products and programming. 12.1 GDC Mfg. Products: GDC will at its expense, defend the customer against any claim that any GDC Mfg. Product
supplied hereunder infringes an existing patent or copyright in the United States, and will pay all costs, damages, and
THE CUSTOMER ACKNOWLEDGES THAT THE CUSTOMER HAS READ THIS AGREEMENT, UNDERSTANDS IT, attorney fees that a court finally awards as a result of such a claim. To qualify for such defense and payment, the
AND AGREES TO BE BOUND BY ITS TERMS AND CONDITIONS. FURTHER, THE CUSTOMER AGREES THAT CUSTOMER must: (1) Give GDC prompt written notice of any such claim; and (2) Allow GDC to control and fully
THIS AGREEMENT AND ANY OTHER APPLICABLE GDC AGREEMENTS, AMENDMENTS, MODIFICATIONS, AND cooperate with GDC in, the defense and all related settlement negotiations. GDC’s obligation under this Section is
EXHIBITS, INCLUDING THOSE EFFECTIVE IN THE FUTURE REFERENCING THIS AGREEMENT OR EXPRESSLY conditioned on the CUSTOMER’s agreement that if the operations of the GDC Mfg. Product becomes, or in GDC’s
MADE A PART HEREOF, WILL BE THE COMPLETE AND EXCLUSIVE STATEMENTS OF THE AGREEMENT opinion are likely to become, the subject of such a claim, CUSTOMER will permit GDC, at its option and expense, either
BETWEEN THE PARTIES, SUPERSEDING ALL PROPOSALS OR PRIOR AGREEMENTS, ORAL OR WRITTEN, AND to procure the right for the CUSTOMER to continue using the GDC Mfg. Product or to replace or modify them so that
ALL OTHER COMMUNICATIONS BETWEEN THE PARTIES RELATED TO THE SUBJECT MATTER HEREOF. they become non-infringing; however, if neither of the foregoing alternatives are available on terms which are reasonable
in GDC’s sole judgment, the CUSTOMER will return the affected GDC Mfg. Product upon written request by GDC. GDC
1. AGREEMENT TO PURCHASE: GDC agrees to sell and CUSTOMER agrees to purchase the products set forth on agrees to grant the CUSTOMER a credit for returned products as depreciated. The depreciation shall be an equal
CUSTOMER’s purchase orders, which are accepted by GDC, whether or not such P.O.’s reference this Agreement. amount per year over the life of the product as established by GDC. GDC shall have no obligation with respect to any
such claim based upon the CUSTOMER’s modification of the products or their combination, operation, use with other
2. PRICES & PAYMENT: All billings for products and services will be GDC’s then current published list price in effect at than GDC Mfg. Products and the direct or contributory infringement of any process patent using products furnished
the time CUSTOMER’s purchase order is received. Unless otherwise specified or required by law, all prices will be hereunder. Sale of products or any parts thereof by GDC does not confer upon CUSTOMER a license under any patent
quoted and billed exclusive of federal, state, and local excise, sales and similar taxes. Such taxes, when applicable, will rights or copyrights of GDC. This section states GDC’s entire obligation to the CUSTOMER regarding infringement or
appear as additional items on invoices. If exemption from such taxes is claimed, CUSTOMER MUST PROVIDE A the like.
CERTIFICATE OF EXEMPTION AT THE TIME OF PURCHASE ORDER. Payment assurances are required for all 12.2 Distributed Products: Except to the extent obligations regarding patents and copyrights may be passed through to
orders for non-standard GDC products (whether custom or special ordered) all such orders are non-cancelable. CUSTOMER by the manufacturer and/or supplier of Distributed Products, there are no obligations to CUSTOMER or
Payment terms are prepaid, COD, or open account. GDC accepts MasterCard, Visa, or American Express for your third parties regarding patents or copyrights for Distributed Products acquired under this Agreement.
convenience and have arranged for UPS COD shipments. Purchasing on open account can only commence after
receipt of a completed and approved credit application. GDC reserves the right to revoke open account status without 13. LIMITATION OF REMEDIES: The entire liability of GDC, its suppliers and independent contractors, and the
notice. Upon approval of credit by GDC, terms of payment are net 30 days from date of invoice. Amounts not paid CUSTOMER’s exclusive remedy are set forth in this section. The liability of GDC, its suppliers, and independent
within 30 days after billing date are subject to a late payment charge at the rate of 1.5% per month; or the maximum contractors for damages to CUSTOMER for any cause whatsoever, and regardless of the form of action, whether in
amount permitted by law. This late payment charge from previous month(s) shall be added to the balance and the late contract or in tort, including negligence, shall be limited to the amount paid to GDC for the products which caused the
payment charge will be calculated on the total balance. Each shipment is considered a separate and independent damages or that are the subject matter of, or are directly related to the course of action. The foregoing limitation of
transaction and payment shall be made accordingly. Checks returned unpaid to our bank are subject to a $25 handling liability will not apply to the payment of costs, damages and attorneys’ fees referred to in the Section entitled PATENTS
fee. Customer with returned checks will forfeit Open Account status and will be served on a C.O.D./Certified or Cashier’s and COPYRIGHTS, or to claims by CUSTOMER for personal injury or damage to real property or tangible property
Check basis only until further notice. caused by the negligence of GDC, its suppliers, or independent contractors. In no event will GDC, its suppliers, or
independent contractors, be liable for any damages caused by the CUSTOMER’s failure to perform the CUSTOMER’s
3. TAXES: In addition to purchase price, Customer agrees to pay amounts equal to any taxes or fees resulting from this responsibilities or for any lost profits, lost savings, or incidental damages, or any other consequential damages, even if
Agreement or any activities hereunder, exclusive of taxes based on GDC’s net income. CUSTOMER shall bear any GDC, its suppliers, or independent contractors have been advised of the possibility of such damages, or for any claim by
personal property taxes after shipment. the CUSTOMER based on any third party claim, except as provided in the sections entitled Patents and Copyrights.
4. TITLE: Title passes to the CUSTOMER for each product when shipped or on the date GDC receives CUSTOMER’s 14. CANCELLATION: Default of Bankruptcy. In the event of any default by CUSTOMER, or the bankruptcy, insolvency,
order for its purchase, whichever is later. or receivership of CUSTOMER, GDC may decline to make further shipment and/or terminate this Agreement without in
any way affecting its right and remedies including, but not limited to, any right to cancellation and/or bill back charges. If
5. SHIPMENT: All domestic shipments are F.O.B. factory. Title and risk of loss pass to CUSTOMER upon delivery to carrier at GDC continues to make shipments after default by CUSTOMER, GDC’s action shall not constitute a waiver nor in any
shipping point, the carrier acting as CUSTOMER’s agent. GDC will make its best effort to comply with carrier and method request by way affect GDC’s legal remedies.
CUSTOMER, but shipper will select carrier. All freight charges from point of original manufacture are to be paid by CUSTOMER. For
non-domestic shipments, if the goods are to be delivered outside the United States, the cost of export packing and all export duties, 15. RETURNS: Returns are only originated with the issuance of an RA number from GDC. Any product returned to GDC
license and fees will be borne by CUSTOMER. GDC upon request will confirm and amend as necessary, the Estimated Shipment date must be unused and complete. If the product has been used and subjected to wear and tear, it may not be returned.
of each on-order product. Prior to shipment, GDC will make reasonable accommodation to a CUSTOMER-requested delay, and, if Custom labels produced by GDC have a 6 month limit on return, whether or not customer deems label faulty. All manuals
CUSTOMER delays delivery more than 30 days, CUSTOMER shall pay a warehouse charge of 1% for the first month thereafter, 2% and accessories must be in the original shipping carton with all packing materials. All products returned to GDC for
for the second month thereafter, and 3% for each month thereafter. Failure by CUSTOMER to accept delivery of all products ordered credit must meet these conditions before credit is applied. Such returns are subject to a 25% restocking fee. LASER
subject to a quantity discount shall entitle GDC to immediately invoice and CUSTOMER agrees to pay, for the products at the then
current prices applicable to the quantity actually delivered. For products installed by GDC, acceptance and commencement of
PRINTERS AND SPECIAL ORDERS MAY NOT BE RETURNED TO GDC FOR CREDIT OR REPLACEMENT.
warranty shall be when GDC demonstrates the product is installed ready to use. For all other products, acceptance and Authorized returns are for credit or exchange only. GDC does not offer cash refunds. The RA number must be printed
commencement of the warranty shall be on shipment. Customer should inspect all goods upon receipt. In the event that goods are on the label- NOT THE ORIGINAL CARTON. To avoid being charged for a damaged carton, CUSTOMER is advised to
damaged in shipment, it is the responsibility of the customer to contact the freight carrier, arrange for inspection and submit claim for pack the original carton inside another box. If all material (including power cords, manuals, disks, packing material, etc.)
any damages. All claims for damaged shipments must be submitted to the carrier within 10 days of receipt. As a courtesy, GDC will is not returned, GDC will charge CUSTOMER for missing items or reject the proposed return.
assist CUSTOMER in the filing of freight claims.
16. SOFTWARE LICENSE: If this Agreement includes the sale of equipment with software products or the use of
6. SECURITY INTEREST: GDC reserves a purchase money security interest in each product and any proceeds there from until software products, delivery or such equipment/products is conditioned on buyer’s executing the appropriate software
payment in full is received by GDC. CUSTOMER agrees to sign financing statements or other appropriate documents to permit GDC license Agreement. CUSTOMER agrees that all Software furnished hereunder is copyrighted by and shall remain the
to perfect GDC’s purchase money security interest. In the alternative, GDC may file a copy of this Agreement to perfect GDC’s property of GDC and/or Author. CUSTOMER further agrees not to copy, in whole or part, such software products in any
security interest, in which event information concerning the security interest may be obtained from GDC.
form furnished by GDC, nor to sell, assign or transfer any rights in such software except as may be permitted under the
7. DELIVERIES: GDC will make a reasonable effort to meet the proposed delivery schedule, but shall not be liable for loss or damage software license Agreement.
resulting from delay in delivery due to causes beyond GDC’s control. Examples of such causes are: acts of God, war, riots,
embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation, fuel facilities, energy, labor or 17. THIRD PARTY PRODUCTS: GDC may recommend CUSTOMER third parties having products or services which
procurement of materials. In the event of any delay caused by such contingency, GDC may defer the delivery date for a period of time may be of interest to CUSTOMER for use in conjunction with the products acquired hereunder. Notwithstanding any
lost by reason of such delay. Delivery dates are based upon receipt by GDC of all data, materials, or specifications to be furnished by GDC recommendation, referral, or introduction, CUSTOMER will independently investigate and test third party products
the purchaser. and services and will have sole responsibility for determining suitability for use of third party products or services. GDC
has no liability with respect to claims relating to or arising from the use of third party products or services.
8. WARRANTIES
8.1 Warranties for GDC Manufactured (Mfg.) Products: GDC Mfg. Products acquired under this Agreement will be (1) newly 18. CONTROLLING LAW: This Agreement shall be governed by, subject to, and construed according to the laws of the
manufactured by or for GDC from new and serviceable used parts, which are equivalent to new in performance, (2) assembled by or
for GDC from serviceable used parts, or (3) products which have been previously installed. GDC warrants that on the date of delivery
State of Ohio. For purpose of applying Ohio law, this Agreement shall be deemed to have been entered into and wholly
or installation if applicable, and for the warranty period set forth in the product specifications for each product, the GDC Mfg. Products performed in Clermont County, Ohio. The parties hereby agree that any dispute relating to this Agreement or the
acquired hereunder will be in good working order and will conform to their published specifications, which are available upon request. products sold hereunder shall be subject to jurisdiction of the courts within Clermont County, Ohio or Federal Court for
In the event of a malfunction or defect during the warranty period, as GDC’s sole obligation and CUSTOMER’s sole remedy, GDC the Southern District of Ohio.
agrees, at its option and expense, to repair or replace the malfunctioning products, which are delivered to GDC for repair.
8.2 Warranties for Distributed Products: The warranty for Distributed Products acquired under this Agreement, shall be the warranties, 19. GENERAL
if any, passed through to CUSTOMER by the manufacturer and/or supplier of the Distributed Products. DISTRIBUTED PRODUCTS 19.1: This Agreement may not be assigned or modified with respect to all or part of the products without the prior written consent of
AND ANY OTHER NON-GDC MFG. PRODUCTS ARE NOT WARRANTED BY GDC AND ARE SOLD TO THE CUSTOMER ON AN authorized representatives of the parties, except that GDC may assign its right to receive payments without CUSTOMER’s consent.
AS IS BASIS. THERE ARE NO GDC WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED GDC services described in this Agreement may be rendered by the use of GDC selected independent contractors. If any provision of
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HOWEVER, THE MANUFACTURERS this Agreement shall be held to be invalid, illegal, or unenforceable; the remaining provisions shall remain in full force and effect,
WARRANTY, IF ANY, MAY APPLY, AND THE CUSTOMER MUST DEAL WITH THE MANUFACTURER ON SUCH MATTERS. provided that with respect to any material provision held to be illegal or unenforceable, the parties shall negotiate in good faith to
8.3 Other Warranty Provisions and Warranty Disclaimer: The above warranties extend solely to CUSTOMER and all warranty claims achieve a legally enforceable provision which most closely approximates the original intent of the parties. GDC and/or CUSTOMER
must be made by CUSTOMER and not by customers of CUSTOMER. Repair or replacement under warranty provisions shall neither are not responsible for failure to fulfill their obligations under this Agreement due to causes beyond their control. No action, regardless
increase nor decrease the warranty period. FOR PRODUCTS RETURNED TO GDC UNDER WARRANTY, CUSTOMER MUST of form, arising out of this Agreement may be brought by either party more than two years after the cause of action has arisen or in the
CONTACT GDC AND OBTAIN A RETURN AUTHORIZATION NUMBER BEFORE THE PRODUCTS MAY BE RETURNED. ON case of an action for non-payment, more than two years from the date the last payment was made, or was due in the event no
RECEIPT OF AUTHORIZATION TO RETURN THE PRODUCT, CUSTOMER SHALL RETURN THE PRODUCTS FREIGHT payments were made under this Agreement. If the CUSTOMER fails to make payments due hereunder and GDC repossesses a
PREPAID. GDC SHALL HAVE NO OBLIGATION TO REPAIR OR REPLACE PARTS OR PRODUCTS WHICH: (1) BY THEIR product as provided by law, the CUSTOMER agrees to pay all costs and expenses of repossession; including reasonable attorney’s
NATURE ARE EXPENDABLE SUCH AS RIBBONS, LIGHT BULBS, ETC; OR (2) ARE DAMAGED BY FAILURE TO PROPERLY fees.
MAINTAIN PRODUCTS OR PROPERLY MAINTAIN A SUITABLE ENVIRONMENT, NEGLECT, MISUSE, ACCIDENT, ACTS OF 19.2: Any Term or Condition herein that is in violation of State or Federal-bidding requirements will be null and void for government
GOD, ACTS OF THIRD PARTIES, USE WITH PRODUCTS NOT SUPPLIED BY GDC FOR SUCH PURPOSE, OR MAINTENANCE rights.
PERFORMED BY PERSONS OTHER THAN GDC. The Warranties under the Agreement are in lieu of any conflicting statement of 19.3: Stenographical, typographical, and clerical errors are subject to correction.
limited warranty included with a product shipment, except that for products that are subject to Federal or State consumer warranty
laws, the statement of limited warranty included with a machine shipment applies. GDC does not warrant that the operation of the NON-DISCRIMINATION: By acceptance of this order, GDC certifies that it will comply with E.O.11246, as amended, the
products will be uninterrupted or error free. THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and the Rehabilitation Act of 1973, as
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND amended.
FITNESS FOR A PARTICULAR PURPOSE OR APPLICATION.
General Data Company, Inc. | 4354 Ferguson Drive | Cincinnati | OH | 45245 USA | www.general-data.com (513) 752-7978 Page 5