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Mahmood, Z., & Moazzam, A. (2021). Influence of personality
To cite this traits on organization identification: A case study of livestock
article: and dairy development department, Punjab. Journal of
Management and Research, 8(1), 250–277.
Crossref
Copyright This article is open access and is distributed under the terms of
Information Creative Commons Attribution 4.0 International License.
A publication of the
School of Business and Economic
University of Management and Technology, Lahore, Pakistan
Influence of Personality Traits on Organization Identification: A Case Study
of Livestock and Dairy Development Department, Punjab”
Zulaikha Mahmood and Amani Moazzam*”
Institute of Administrative Sciences,
University of the Punjab, Lahore, Pakistan”
Abstract
This study investigated the relationship between personality traits and personal
identification in an organization. Random sampling technique was used to collect
data from 1277 employees. The results showed that there exists a positive
relationship between personality traits and organizational identification. It was
revealed that workers exhibiting agreeableness and conscientiousness tend to
identify with the organization more than neurotic workers who show a negative
association. However, differences were seen in male and female participants
regarding perceived organizational identification. The study concludes that
individuals possessing agreeable and conscientious traits are more significant for
enchancing organizational identification, irrespective of gender differences.
Keywords: agreeableness trait, conscientiousness, extraversion trait,
neuroticism trait, openness to experience, organizational identification (OI)
Introduction
Though organizations remain dependent on different resources to perform, human
resource is considered the most critical amongst all others. Such resources give
more opportunities to organizations to move towards a better economy.
Organizations, generally hire those employees who remain devoted and meet the
objectives to attain the intended corporate goals. According to Baumeister and
Leary (1995) employees take various actions based on their perception of a
connection with organizations. Similarly, Haslam et al. (2009) emphasized that a
person with a strong social identity, such as a link to the organization, will perform
effectively and maintain good physical and emotional health (Worchel et al., 1998).
In this approach, social identity has been referred to as the cornerstone for OI
(Bizumic et al., 2012). Author symbolized OI as a trait which can be measured
through an individual’s psychological, mental and emotional connectedness to the
corporation (Hongvichit, 2015). Nowadays, analysts and business administrators
are fully aware of the impact that personal identification has on the organization's
outcomes (Cooper & Thatcher, 2010).
*
Corresponding Author: amani.ias@pu.edu.pk
that would enable them to employ brilliant people and keep those who are likely to
be loyal and devoted to the organization. The importance of this study stems from
the fact that there are few studies available that have sought to investigate the
workings of Pakistan's public sector organizations, notably in the department of
L&DD, with a focus on analyzing personality traits and relating them to OI as well
as examining employee attitudes based on gender.
Literature & Hypothesis
Organization Identification
“Social identification (ID)” is a sense of feeling united with a specific group
and the extent of characterizing one’s self as an individual (Ashforth & Mael,
1989). When organizational authorities value employee’s relation toward groups of
employees, then employees are less inclined to quit (Marstand et al., 2020), follow
more citizenship rehearses (Bartel, 2001), have greater inclusion in their job
Marstand et al. (2020), remain devoted (Ullah et al., 2016), are more gratified with
their occupation Mael & Tetrick (1992) and have ability to work hard (Saks &
Ashforth, 2000). In basic terms, social ID urges representatives to put more energy
for the advantages of the large group with which they belong. Social and
psychological measurements are the core concepts of social ID to consolidate
(Albert et al., 1998). Groups offer their individuals a sensation of belongingness
and joy due to which individuals are dedicated to a certain group (Albert et al.,
1998). However, OI denoted that an individual leaves an organization without
going through some extent of “psychic loss” (Ashforth & Mael, 1989).
Social recognition is explained with two theories using a hypothetical base, in
which the first is “self-categorization theory” and the second is “social identity
theory”. In addition, OI was theorized with the involvement of components that
include consolidation of objectives and organizational values, feeling of
belongingness and participation, labeling and self-categorization (Edwards &
Peccei, 2007). In these, labeling and self-categorization is a process in which an
individual absorbs the beliefs and principles of a group and then adjusts according
to the theory (Boros, 2008). Moreover, the concept of depersonalization is
fundamental for self-categorization theory, because according to it any individual
seeing the group can perceive himself as a tradable model (Hornsey, 2008).
Consequently, the individual starts characterizing with the traits that are associated
with a particular group in any organization and then feels “oneness” or “unity” in
that firm.
behavior; moreover, it suggests that the personality can be clarified by the qualities
of individual.
Although, various models used to define the personality in which Big Five trait
model holds significant importance and defines the personality in terms of five
independent measurements. The first measurement is extroversion in contrast to
introversion; Erdheim et al. (2006) explained that extremely outgoing people are
loquacious, amiable, confident, and dynamic while less social people are not very
active and talkative (Migliore, 2011). Because of sociability, amiable individuals
are more trusted by people (Zimmerman, 2008). They lean towards eagerness and
generally have action-based intents (Barrick & Mount, 1991). Moreover, various
studies proved that a gregarious individual is seen to be more joyful at work, which
might be an immediate consequence of the connections they build with people
around them and their adaptation to the new job (Judge et al., 2002).
The second measurement was agreeableness which was recognized with traits
such as trust, kindness, philanthropy, warmth, and having some kind of emotional
support. People possessing the trait of agreeableness are flexible and absolving
while handling the various representatives since they aspire to gratify their primary
need of association and warmth (Barrick et al., 2001). Workers with this trait have
a social identity with their workplace that boosts with this measurement.
Consequently, the workplace turns more enjoyable and employee strengthens the
emotive connection with the organization due to this passionate bond (Ilies et al.,
2009). People who are highly rated with this factor, signify compliance while on
the other hand, people who are low rated remain reluctant to participate in group
activities and identify less with others (Migliore, 2011).
The third component of five trait model to measure the personality is
conscientiousness, which deals with extent to which an individual is sorted out,
dependable, thoughtful, truthful, dependable, achievement orientated, accountable,
self-taught, and careful (Erdheim et al., 2006). Researchers categorized this quality
as “work inclusion propensity” that characterizes that the individuals who are likely
to display behavior must be governed by guidelines that seemingly are more usual
for work in an organization rather than other life settings (Organ & Lingl, 1995).
As said by Jang (2012), individuals possessing this factor are noticed to be linked
with inspiration, selflessness, and responsibility concerning general public interest
(Komarraju et al., 2009). Guo et al. (2021) discovered that this attribute
significantly moderated the relation between accomplishment inspiration and
occupation execution interceded by commitment.
Neuroticism factor comes at fourth number. Individuals with high scores of this
component are tend to be incensed, dispirited, frazzled, flimsy, less-confident,
nervous, and emotional (Erdheim et al., 2006). They focus on the detestable side
of things and may expect impartial events such as precarious; also experience less
affluence and fulfillment with high levels of pressure (Panaccio & Vandenberghe,
2012). They incline to be hopeless in their jobs and have high chances to quit;
although, they are not seen to leave their jobs (Judge et al., 2002). In comparison,
people with fewer score on this factor are emotionally stable individuals who are
organized and even-keeled but occasionally, they were dejected or restless. They
tend to stay happier with their jobs and more dedicated to the organizations where
they work (Thoresen et al., 2003). In one of the examinations it was discovered that
neuroticism is an attribute that meaningfully predicts occupational stress and
contributes to control aggression (Dawson & Thompson, 2017).
The last component was openness to experience, which is characterized as
innovativeness, receptiveness of new thoughts, adaptability of thought,
imaginativeness, tendency to create principle objectives and thoughts and also an
assortment of interests (Bozionelos, 2004). Individuals with this factor tend to grow
in those situations where flexibility and adaptation of new practices become a
demand. In instances, the workplace permits individuals to use their creative
abilities and value their imaginative rationality; it turns helpful in fostering a solid
OI.
Cheung et al. (2011) conducted a study to examine the impacts of culture on
identity and its traits, which suggest that attribute of openness cannot be applied to
Chinese and Asian culture but relatively applied on Western culture. However,
people belonging to Asian culture exhibited an attribute of openness they controlled
it in various ways as opposed to western people.
All the components have acted to anticipate various kinds of job performance,
consisting of both the objective performance and as well as the overall performance
(Dudley et al., 2006). Moreover, it predicts that all components acted in relation to
performance include the acquiring of skills, training Colquitt et al. (2000),
creativity, innovation Feist (1998) and counter-productive job conduct (Berry et al.,
2007).
Many studies have focused on the connection between personality traits and
OI, in these, the latest study verified the association between emotional stability
and turnover which was fully interceded by OI (Tunc et al., 2021). Korankye et al.
(2021) indicated that extraversion was the most suitable trait of commitment;
however, all characteristics of identity assume a major part in disclosing the
Figure 4 Figure 5
Education Level of Respondents
Work Experience in the Department
Table 1
Descriptive Statistics & Harman’s Single Factor Analysis
From the above table of descriptive measurements, the normal estimation of the
variables is more than 3 with the exception of neuroticism (mean=2.4729) which
showed that the greater part of individuals having a place within the said department
are steadier emotionally. Meanwhile, the normality of the information was tested
through estimations of skewness and kurtosis. The values of skewness and kurtosis
coefficient are under 1, considered as satisfactory range and fulfilling the
presumption of normality. Since, information was gathered from single source
(L&DD), this may have created common bias method that instigated from the
propensity of respondents to give positive reaction. Due to which, the Harman's
single factor test was utilized to examine the common bias method. As
demonstrated in table 1, its value is 17.79% (less than 50%) which affirm the
absence of common method bias (Harman, 1976).
Table 2
Independent Sample Test on the Basis of Gender”
A T-test was conducted for the comparative analysis of male and female’s
perceptions on the basis of OI. As presented in table 2, it showed significant
differences in male and female’s score that are (“M = 4.05, SD = 0.48”) and (M =
3.96, SD = 0.47), t (1275) = 2.148, p = 0.032. It indicated that males observed more
OI as compared to females, while the mean value showed no considerable
differences. However, the small affect size (d = 0.06) showed that gender is
insignificant in defining the OI. It can be because of the reason that no matter which
sex an individual belongs to, if they feel the need to do work, they must put effort
to earn.
Table 3
Statistical Results (Correlation & Regression Analysis)
Openness
Aspects Extraversion Agreeableness Conscientiousness Neuroticism to
Experience
Coefficient 3.022** 2.185** 2.525** 4.444** 3.684**
B^0
Coefficient .287** .460** .375** -.163** .092**
B^1
F-Ratio 93.436** 275.888** 187.876** 66.400** 24.530**
Df (1,1275) (1,1275) (1,1275) (1,1275) (1,1275)
Significance .000** .000** .000** .000** .000**
R .261** .422** .358** -.222** .137**
(correlation)
Openness
Aspects Extraversion Agreeableness Conscientiousness Neuroticism to
Experience
R2 % 6.8% 17.8% 12.8% 5% 1.9%
S.E .464 .436 .449 .469 .476
**Denotes that the level of significance is 0.01
After investigating all the essential assumptions of regression, following results of
regression analysis depicted that:
There is a significant relationship between extraversion and OI with
coefficient β = .287, t = 9.666, p = .000, that described 6.8% variation in
model.
The regression analysis explained that there exists a moderate significant
relationship between agreeableness trait and OI with coefficient of β = .460,
t = 16.610, p = .000. It can be due to the adaptableness of employees that
they identified more with an organization.
There was also a considerable connection between conscientiousness trait and
OI with β = .375, t = 13.707, p = .000 explaining 12.8% variation in the model.
It is may be due to the dedicated work attitude and behavior along with the
achievement based orientation of such employees.
There was a significant positive association between openness and OI which
was shown by coefficient β = .092, t = 4.953, p = .000, proving that such
people hold curious nature, that can be considered as a reason of shifting from
an organization to gain new experiences and please their curious nature as
well as prevailing bureaucratic culture can be another reason too.
The relation between neuroticism trait and OI was also significant but turned
out to be negative i.e. β = -0.163, t = -8.149, p = .000. It describes that the
respondents who possessing neuroticism trait view the situations rather in
negative ways and are generally unhappy with their job.
Discussion
Various studies explained that the factors having a deep connection with
identification is agreeableness followed by extraversion, neuroticism trait,
conscientiousness and openness to experience (Aghaz & Hashemi, 2014;
Kachchhap & Ong’uti, 2015). The study has an aim to indicate a link between OI
and personal attributes particularly in Pakistan's public sector (L&DD). The results
showed that there is a significant relationship between personality traits and OI.
People, who possessed agreeableness and conscientiousness trait, exhibited more
identification with their organization whereas the other relationships were weak.
People, who had neuroticism trait, displayed a reverse relationship with OI. So, the
findings of this study are also consistent with (Ghadeer et al., 2019; Muslimin et
al., 2017) who highlighted that the personality traits were associated with OI.
Likewise, Korankye et al. (2021) indicated that the extraversion was the most
suitable trait of commitment; however, all the characteristics of identity assumed a
major part in disclosing the workers’ belongingness with the organization.
Specialists would benefit by assuming all the traits in their recruitment practices.
Generally, agreeable workers were remissive and adaptable while being handled by
different representatives Barrick et al. (2001) complied with others and showed
high scores , while people having low scores identified less and hesitated to
participate in group activities (Migliore, 2011).
Jang (2012) explained that the people exhibiting conscientiousness were
noticed to be connected with the responsibility on the basis of public interest,
selflessness and inspiration (Komarraju et al., 2009). They also remained
comfortable with established rules and regulations. On the other side, extroverts
tend to find approaches to boost their social interaction and OI; they may get
disheartened if suitable opportunities do not come along. They are less
distinguished in contrast to people who have high levels of openness. While those
people that have a neurotic personality trait tend to see the negative side of things,
may anticipate impartial events as well as experience low fulfillment and prosperity
under pressure. Due to the combination of negative sentiments, their capacity to
identify with the organization was reduced and blocked. Meanwhile, veterinary
doctors who have a pessimistic personality, experience more occupational stress
and social anxiety (Dawson & Thompson, 2017; Kaplan et al., 2015).
So, the connections are contrasted from culture to culture and from one setting
to another which basically happens on the basis of dominant identity. Due to
changing demands, needs, mindset of people, globalization and contextual/cultural
differences; it was also emphasized that organizational behavior cannot be solely
examined on the basis of personality trait. Personal attributes were contextual to a
certain extent; so, the likelihood of recognition and representation was hindered due
to readiness of change, intuitive aptitude, adapting capacities, a real interest in
others and relational abilities. Similarly, the capability to acknowledge and
characterize the values or norms of the organization was dependent upon the
individual’s mental, emotional and spiritual commitment. Likewise, filling the gap
between personal and OI will vary from person to person because OI depends on
personal differences and depends on the individual’s eagerness that induces
business related propensities.
On the contrary, OI does not exist in a void; it was dependent upon many factors
apart from personality traits, such as sometimes people are compelled to do jobs
that differ from their personality. In this way, people may work in this department
regardless of having personality-organization fit to meet family needs, bear
expenses of taxes, education, health, and transit etc. because Pakistan experiences
high inflation, unemployment, corruption, bribery and nepotism.
Moreover, male and female respondents varied at OI level, because male
respondents had a better OI in comparison to females but mean differences and
effect size (d=0.06) were low to create a huge difference. The female representation
in this department was very low but it has improved. The gradual increase in the
female workforce in this organization may have a reason such as a shift from a joint
family to a nuclear family, a high rate of inflation, or some females possess strong
identification perception due to a consistent nature. According to the above
mentioned reasons, if females acquire a job in the L&DD then their belongingness
with that organization did not showed enough dissimilarity as compared to men and
this was also proved with results that they continue to stay with the same
organization.
With increasing quota and awareness for females in the public sector, they are
opting for jobs in male dominated areas also. The increased quota for females does
not only highlight the importance of female workforce for the growth of the country
but is also valued due to the changing needs, norms, and globalization. But still, the
expectations of gender-specific roles lead to gender stereotypes that can be
explained according to gender socialization in identity theory.
Conclusion and Implications
The study concludes that there is a significant relationship between personality
traits and OI; people possessing agreeableness and conscientiousness exhibited
more identification with their organization while the other relationships suffered.
Till this time, not even a single study has been directed in the said field. This study
additionally highlights varied reasons at work that decide work outcomes and
demeanor. Similarly, the outcomes of this study also add to the discussion about
the utility of identity by accepting a hypothesis driven way to deal with, which
affirms the authenticity of identity qualities in antedating different criteria (e.g. ID).
People who had neuroticism displayed a reverse relationship with OI, however
agreeable and conscientious individuals are better to select for the fostering of OI.
Personality tests should be a part of the hiring process to make sure that people who
were selected are right for the positions or not.
The gender differences displayed minor variations with respect to OI; besides
having huge differences in the sample size, it was concluded that both gender are
equally valuable assets for OI. This study also adds to the current assortment of
data by making scientific generalizations and also made an expansion in the
literature of social ID regarding the said division.
Limitations and Future Direction
Employers should be trained to rate their workers and conduct personality tests
as it has been observed that employees tend to rate themselves in socially acceptable
ways. Longitudinal research design can also be used to devise long term effects of
personality on OI keeping in view the time-specific reliability. Moreover, the study
was only conducted in one public sector department of Punjab; therefore, it cannot
be implemented on other departments or organizations. All the factors that can
potentially influence employees’ OI were not able to be fully covered. The research
study also does not incorporate moderating or mediating factors associated with
personality traits and OI.
Future research can focus on the effect of personality traits on various
precursors of OI in a diverse range of contexts and culture. It can also conduct
comparative research on public and private sector firms to investigate in which
sector the analyzed relationship of this study is strong. Another way to study OI
can be through relating it with other variables such as appraisal methods,
accountability, workplace design, networking, and transformational leadership by
combining it with personality traits. Further research studies can work on the theme
established in this one by including further antecedents of OI; such as ambivalent
identification, dis-identification and neutral identification. They can also include
the impact of demographic variables on OI, as there is a dearth of such research.
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