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New Joiner Reference Guide_India_L-CSC-V0.1

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The New Joiner Reference Guide outlines essential actions for new employees, including obtaining login credentials, setting up Multifactor Authentication (MFA), and updating personal information in Workday. It provides timelines for each action, ranging from 1-30 business days, and includes links to various DXC portals for support and resources. Additionally, it highlights important contacts for medical insurance and escalation procedures.

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New Joiner Reference Guide_India_L-CSC-V0.1

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Devil'sReborn Vishu
1 views2 pages
The New Joiner Reference Guide outlines essential actions for new employees, including obtaining login credentials, setting up Multifactor Authentication (MFA), and updating personal information in Workday. It provides timelines for each action, ranging from 1-30 business days, and includes links to various DXC portals for support and resources. Additionally, it highlights important contacts for medical insurance and escalation procedures.

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The New Joiner Reference Guide outlines essential actions for new employees, including obtaining login credentials, setting up Multifactor Authentication (MFA), and updating personal information in Workday. It provides timelines for each action, ranging from 1-30 business days, and includes links to various DXC portals for support and resources. Additionally, it highlights important contacts for medical insurance and escalation procedures.

Copyright:

© All Rights Reserved
Download as DOCX, PDF, TXT or read online from Scribd
Download as docx, pdf, or txt
1 views2 pages

New Joiner Reference Guide_India_L-CSC-V0.1

Uploaded by

Devil'sReborn Vishu
The New Joiner Reference Guide outlines essential actions for new employees, including obtaining login credentials, setting up Multifactor Authentication (MFA), and updating personal information in Workday. It provides timelines for each action, ranging from 1-30 business days, and includes links to various DXC portals for support and resources. Additionally, it highlights important contacts for medical insurance and escalation procedures.

Copyright:

© All Rights Reserved
Download as DOCX, PDF, TXT or read online from Scribd
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New Joiner Reference Guide

Sl.
Action/s to be performed Source Timeline
No.
Employee ID and Login (Universal ID) Credentials –
within 1-3
Reach out to your reporting manager for both these details. Reporting
1 business day
For any issues with global pass ID password you may contact IT support Manager
from DOJ
– details mentioned in the next page.

Universal ID: Set up Okta Verify for Multifactor Authentication (MFA)


Please note:
Okta Verify does not have a desktop app credential available at this time, so it cannot be
installed on a PC.
Universal ID currently supports use of only one MFA credential at a time. It cannot be
installed on two mobile devices.

Before you begin, please ensure your mobile device Operating System is:
 Android OS version 7 or higher
 iOS version 13 or higher

Universal ID: Set up Okta Verify for Multifactor Authentication (MFA)


within 1 week
2 Register for Multi Factor Authentication (MFA) - MFA is a security system that requires from DOJ
multiple methods of authentication from independent categories of credentials to verify the
user's identity for login.
You will need to download:
a) Symantec VIP Access mobile app – available from your phone’s app store –
preferred
b) Symantec VIP Desktop app – available here: https://idprotect.vip.symantec.com

Once you have downloaded and installed one or both of these applications you will need to
register the application. You can do this by selecting “Register or Modify my MFA
Credential” (when prompted after logging onto O365).

For any issues with MFA, reach out to ITConnect support. Additional information is
available here -
https://csc.service-now.com/sp?
id=kb_article_view&sys_kb_id=99c62288dbb517807dd3cebe3b961989
Workday –
 Update home address, mobile number, email, emergency contact
details & other personal information, beneficiary nomination
 Complete medical elections in Workday, else the default within 15-30
3 coverage for employee alone will be given and no changes would Workday business days
be accommodated until the next Financial year. from DOJ
 Imp Note: Verify your National IDs & ensure both Aadhaar & PAN
are updated

Legacy- CSC joiners check for e-TES access (absence/leave & time within 1 week
4 e-TES
tracking) from DOJ
Legacy-Xchanging joiners check for Replicon access (absence/leave
Replicon within 1 week
5 & time tracking)
from DOJ
.

Payroll Related Actions – ADP Portal


 Update Bank Account details – before monthly payroll lock
within 20 days
6  Complete Flexi Benefit Plan (FBP) elections ADP
from DOJ
 Complete Investment declaration
 Tax Regime change if required*

New Employee Orientation (NEO) training within 15


DXC
7 https://dxc.sabacloud.com/Saba/Web_spf/NA2PRD0005/common/ business days
University
learningeventdetail/curra000000000003881 from DOJ
Important Prudent contacts (India Medical Insurance) -
DXC - Helpline: 1800-1234-392 or 1800-1234-932
Email ID: dxc@prudentbrokers.com
Prudent Plus Portal: https://prudentplus.co.in
8 In case of escalations, connect with the following SPOCs in the order as mentioned below.
Level 1: vijeta@prudentbrokers.com
Level 2: vijay.mani@prudentbrokers.com
Level 3: dhiraj.singh@prudentbrokers.com
Level 4: HRConnect
Useful DXC Portal Links

Portals Description Website

myDXC This is the DXC intranet site. You will find information about DXC and
https://my.dxc.com/
all other useful portal links here.

DXC Help Resources The “DXC Help Resources” page provides a comprehensive list of
employee resources and support links. https://my.dxc.com/employee-resources/dxc-
This includes links for HRConnect, ITConnect, Workday, Time Entry, help-resources.html
Travel & Expense (Concur, Amex Card), Payroll.
ITConnect (IT DXC IT support which includes help on System accesses, Laptop and
Service Desk) other IT applications/systems http://help.dxc.com/
India IT Support toll free phone number - 00 0800 050 1089
Workday HR repository tool to update your personal information & view https://www.myworkday.com/dxctechnology/d/
team/manager information. home.htmld
HRConnect One stop shop to raise your HR, payroll, learning, time & expense
queries. Raise an HRConnect ticket for any questions or issues
regarding your joining actions completion.
https://dxchr.service-now.com/hrportal

e-TES The is the time entry and absence tracking portal for employees. For
e-tes queries you may reach out to: https://etes.csc.com
Email - indiaetes@dxc.com or Extension - 708617
Replicon The is the time entry and absence tracking portal for employees.
http://dxctime.dxc.com/

Payroll – ADP This is the ADP portal link https://uid.dxc.com/home/


dxcprod_payoutwwadpglobalviewproddxc_1/0oa
6edk3rNJThArbN5d6/aln6ekostr2hV9f0b5d6
Payroll – ADP Please complete mandatory training for payroll in DXC https://clicktime.symantec.com/
Training 3X3fxHwj4D8fwGs8GiVAa4N7VN?u=https%3A
university
%2F%2Fdxc-emp.sabacloud.com%2FSaba
%2FWeb_spf%2FNA2PRD0008%2Fcommon
%2Flearningeventdetail
%2Fcurra000000000006840
NPS National Pension Scheme For NPS Queries you may contact:
customercare@stockholding.com
Password reset To change Universal ID password
Universal ID - Change your password

DXC University e-learning Portal to complete all mandatory trainings & update your
(Saba Cloud) skills profile https://dxc.sabacloud.com

For SABA cloud queries: sabahelpdesk@dxc.com


Expense Portal to raise travel request, submit expense claims, corporate card https://my.dxc.com/our-company/global-
(AMEX) – required for corporate travel functions/corporate-operations/travel/travel-
corporatecard/expenses.html

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