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care in stable low birthweight babies in
NICU: a quality improvement
collaborative of six centres of Karnataka
Raksha Murthy,1 Anil Kallesh,2 Abhishek Somasekhara Aradhya ,3
Shruthi K Bharadwaj,4 Praveen Venkatagiri,5 Meena Jagadish,1
Poornachandra Rao,3 Divya Chandramouli,6 Doddarangaiah Hema,5 S N Chaithra,2
Hellan Glory,6 Jayashree Purkayastha,4 KMC QI Collaboration of Karnataka
mother care (KMC) is a simple, cost-effective and proven Available knowledge and rationale
BMJ Open Quality: first published as 10.1136/bmjoq-2023-002307 on 20 October 2023. Downloaded from https://bmjopenquality.bmj.com on 28 January 2025 by guest. All rights, including for text and data
intervention for both survival and improved neurobehav- Evidence from systematic reviews has shown that
ioural outcomes of preterms.5–7 The important compo- KMC improves survival, breastfeeding rates, reduces
nent of KMC involves continuous and prolonged skin-to- hypothermia and nosocomial infections in the short
skin contact between the caregiver, especially the mother term.8 13 The KMC done in the initial few days can
and the baby. Although the effectiveness of KMC has been have long-lasting positive effects on behaviour even
well documented, there is a huge knowledge-practice gap up to 20 years with less hyperactivity, school absen-
and poor implementation of the intervention in many teeism, etc.7 Many QI initiatives have been undertaken
units.8 The common challenges for KMC implementa- to implement and sustain increased KMC duration in
tion are low healthcare staff awareness, non-availability
their individual units. These QI initiatives have imple-
of mothers in the initial few days both in postcaesarean
mented KMC ranging from 2 months to 9 months.
delivery and outborn settings, resistance to foster KMC
These studies have tested various interventions such
(KMC by a family member), and lack of a structured
policy.8–10 as awareness of staff and parents, foster KMC, simpler
Quality improvement (QI) collaboratives help KMC documentation, increasing resources such as
organisations identify and target implementation KMC chairs and provision of bed to mother, rewarding
barriers by training them in QI processes, providing staff and parents sequentially. 14–19
an infrastructure for addressing common barriers Either supervision or high intensity training (>5 days
(provider concerns, leadership support, logistics, training combined with >1 interactive method) alone
structural challenges), and developing an interorgan- or even in combination is unable to bring greater
isational support network from which participating changes in quality care. While low intensity training
centres can learn from each other’s successes and combined with QI collaborative has a greater impact
challenges.11 12 Most of the challenges for implemen- on improving quality care in low-income and middle-
tation of KMC are similar and possibly the solutions income countries.12 With one of the centres already
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Design new parents.
A multidisciplinary QI collaborative was formed between
6 centres of Karnataka, India. Each centre had a team of at Measurements
least two nurses and two doctors. The study was conducted The key quantitative outcome was KMC hours per baby
in the NICU and step-down wards from January 2022 to per day. The number of hours of KMC per baby was
December 2022. Both inborn and outborn stable babies taken as a numerator. The number of eligible babies
below the birth weight of 2 kg were eligible for the study. was taken as the denominator. Twin babies were taken as
A stable baby was defined as a baby not requiring respira- two eligible babies. We also recorded the percentage of
tory support, phototherapy for jaundice and or having parents completing extended KMC as another outcome
umbilical central lines. The babies on respiratory support indicator since May 2022. Audits were done by two nurses
were also given KMC in the unit, but were not part of the and was supervised by one doctor from each centre. KMC
data collection. Extended KMC was defined as KMC hours duration was uploaded in the common Google form of
more than 4 hours per baby per day as per the national the collaboration on a daily basis. The number of KMC
guidelines.20 We used a point of care QI approach to hours was calculated from 08:00 the previous day to 07:59
implement KMC in stable LBW babies through a series of the next day. Descriptive statistics were used to describe
plan-do-study-act (PDSA) cycles. the demographic variables. We obtained 2–3 weeks of
All teams of centres except centre 6 were trained baseline data to calculate the median. Monthly compli-
together at a QI Workshop held at Bangalore which ance rates were collected thereafter and displayed using
helped to form the collaboration. The six collabora- run charts from Microsoft Excel software. We defined a
tive centres were enrolled sequentially. Mentoring unit shift according to evidence-based rules.21 When we iden-
(centre 3) enrolled centre 1 and 2 first in January 2022. tified a shift, we recalculated the new median using the
After implementation of extended KMC in the first two points that made up the shift and compared new data to
centres, centre 4 was enrolled in April 2022. Centres 5 this new median. We followed the Standards for Quality
each centre virtually through live CME by the mentoring sustenance of KMC. Parental involvement was continued
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team (https://www.youtube.com/watch?v=3Vlu76uR- by weekly sensitisation sessions (every wednesday after-
r0I&t=36s). The session consisted of evidence, procedure noons) by nursing officers at each centre. These sessions
and monitoring of KMC. In addition, applying QI princi- were also facilitated by mothers who had previous KMC
ples for implementation of KMC was also discussed. The experience (after discharge). This peer counselling
recorded session was used to train the nurses who missed served as a platform for promoting foster KMC and
the session. Following that, the remaining components of raising awareness on KMC. Monthly celebrations by cake
the bundled approach were ensured simultaneously. cutting were also continued by nursing officers with
Available mothers were convinced that sponging should mothers at all centres. KMC continued to be prescribed
suffice instead of bath as in one of the centres bathing in treatment chart by doctors, while nurses documented
facilities were not available for mothers and in few centres in the nursing monitoring sheets, thus KMC became part
there was a cultural taboo to delay mothers’ bath in the of daily routine at all centres. One of the factors helping
initial few days. A structured counselling was followed by sustenance was a simpler data collection method of
playing a video explaining the benefits of KMC to the updating on a daily dashboard and uploading the results
parents on the first visit (https://www.youtube.com/ on the collaboration’s common Google form (which was
watch?v=U0yBG59Afds). Foster KMC was promoted by accessible via mobile devices). Knowledge attrition was
explaining the importance of KMC in daily NICU coun- one of the concerns raised during team meetings. This
selling sessions. Entry restrictions were removed for was addressed by using a questionnaire to assess knowl-
fathers or other close family members willing to do KMC edge of the nursing officers once in 3 months. The initial
as earlier entry was there only for a fixed period of time. recorded video of KMC sensitisation was used to retrain
The visiting restriction display outside NICU was modi- staff if the scores were less than 80% on the questionnaire.
fied to allow fathers or other close family members at The nursing officers promoting maximum KMC were
any time for doing KMC. The posters encouraging foster identified as KMC champions on a monthly basis and were
KMC were placed at the counselling room. rewarded with prizes and certificates. The housekeeping
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mining, AI training, and similar technologies, are reserved.
Figure 1 Driver diagram depicting key drivers and interventions. CME, Continuing medical education; KMC, Kangaroo mother
care; LBW, low birth weight; LSCS, lower segment caesarean section; NICU, neonatal intensive care unit.
Figure 2 depicts the improvement of KMC rates over had done this strategy first). Centre 3 (figure 2C) was
time as run charts. centre 1 (figure 2A) had a baseline in the sustenance phase and ensured mentoring other
KMC rate of 0.6 hour/baby/day (40 min). We identified centres. Centre 4 (figure 2D) had a baseline KMC rate as
a shift of 10 data points after the baseline period. We 1.7 hours/baby/day. We identified three shifts in the run
recalculated the median based on this and found the new chart of centre 4 after the baseline period, 12 weeks and
median of 6.1. This shift suggested improvement with a 31 weeks corresponding to improvement with bundled
bundled approach. We identified an additional shift of 10 approach, improvement with sustenance phase by weekly
data points after 18 weeks. We recalculated the median parental sensitisation sessions and recognising KMC
based on this and found the new median of 10.4. This shift champions respectively. Centre 5 (figure 2E) had a base-
suggested improvement with weekly parental sensitisation line KMC rate as 0.8 hours/baby/day. We identified two
sessions. We identified an additional shift of 10 data points shifts in the run chart of centre 5 after the baseline period
after 27 weeks. We recalculated the median based on this and after 16 weeks corresponding to bundled approach
and found the new median of 14. This shift suggested and sustenance phase respectively. Centre 6 (figure 2F)
improvement with recognising and rewarding nurses as had a baseline KMC rate as 2.7 hours/baby/day. Similarly,
KMC champions. Centre 2 (figure 2B) had a baseline we identified two shifts in the run chart of centre 6 after
KMC rate of 2.9 hours/baby/day. We identified two shifts the baseline period and after 17 weeks corresponding to
in the run chart of centre 2 after baseline period and bundled approach and sustenance phase, respectively.
18 weeks, corresponding to improvement with bundled The components of the bundle and its compliance in
approach and during sustenance phase with recognising each centre are summarised as table in online supple-
and rewarding nurses as KMC champions (Centre 2 mental material.
BMJ Open Quality: first published as 10.1136/bmjoq-2023-002307 on 20 October 2023. Downloaded from https://bmjopenquality.bmj.com on 28 January 2025 by guest. All rights, including for text and data
Figure 2 Run chart depicting KMC rate in hours per baby per day. (A) (centre 1), (B) (centre 2), (C) (centre 3), (D) (centre 4), (E)
(centre 5), (F) (centre 6). The Oval shows a signal of shift. KMC, Kangaroo mother care; PDSA, plan-do-study-act.
Lessons and limitations of LBW neonates made sure KMC is reviewed each day in
working on the same issue concurrently, and the approach nationwide scaleup and thus resulting in achieving the
BMJ Open Quality: first published as 10.1136/bmjoq-2023-002307 on 20 October 2023. Downloaded from https://bmjopenquality.bmj.com on 28 January 2025 by guest. All rights, including for text and data
promotes learning from peers who are all experimenting goal of reducing neonatal mortality.
with various ways to enhance shared indicators.11 12
Participation in QI collaborative activities may improve
health professional’s knowledge, problem- solving skills CONCLUSIONS
and attitude; teamwork; shared leadership and habits for We were able to implement extended KMC across all six
improvement. Interaction across QI teams may generate centres through bundling of raising nurses’ awareness,
normative pressure and opportunities for capacity simplifying documentation, making KMC as a prescribed
building and peer recognition.24 Shared experience of
intervention and promoting foster KMC. We could
working as a part of the collaborative with regular mento-
sustain by continuous parental involvement, developing
ring seemed to improve the effective team functioning at
local champions and low intensity training. Mentoring
each centre. Constant efforts were put through regular
and regular motivation for each other through collabora-
meetings by the collaborative team members to maintain
tion served as a backbone for continuous improvement.
the teams’ motivation and to build and sustain their confi-
We believe our experience could be replicated in similar
dence. Bundled approach with regular training of nurses,
contexts across the developing world. Also, policy-makers
staff encouragement, foster KMC and regular parental
could use this experience as a framework for larger state
involvement were key in sustaining KMC. Majority of chal-
or nationwide collaborations.
lenges faced were similar across different centres with few
differences which we were able to overcome with strat- Author affiliations
egies customised to each centre. The 2-weekly updates 1
Pediatrics, SNR Hospital, Kolar, Karnataka, India
of run charts helped identify early dips and team meet- 2
Pediatrics, Sarji Hospital, Shimoga, Karnataka, India
3
ings led by the mentoring team helped identify sudden Pediatrics, Ovum Hospitals, Bangalore, Karnataka, India
4
Neonatology, Kasturba Medical College Manipal, Manipal, Karnataka, India
change within the team and thus ensured sustenance. The 5
Pediatrics, Chinmaya Mission Hospital, Bangalore, Karnataka, India
monthly presentation by each team helped cross learning, 6
Pediatrics, Ovum Woman & Child Speciality Hospital Banaswadi, Bangalore,
Data availability statement All data relevant to the study are included in the 10 Mathias CT, Mianda S, Ginindza TG. Facilitating factors and barriers
BMJ Open Quality: first published as 10.1136/bmjoq-2023-002307 on 20 October 2023. Downloaded from https://bmjopenquality.bmj.com on 28 January 2025 by guest. All rights, including for text and data
article or uploaded as online supplemental information. to accessibility and utilization of Kangaroo mother care service
among parents of low birth weight infants in Mangochi district,
Supplemental material This content has been supplied by the author(s). It has Malawi: a qualitative study. BMC Pediatr 2020;20:355.
not been vetted by BMJ Publishing Group Limited (BMJ) and may not have been 11 Nadeem E, Olin SS, Hill LC, et al. Understanding the components of
peer-reviewed. Any opinions or recommendations discussed are solely those quality improvement collaboratives: a systematic literature review.
of the author(s) and are not endorsed by BMJ. BMJ disclaims all liability and Milbank Q 2013;91:354–94.
responsibility arising from any reliance placed on the content. Where the content 12 Garcia-Elorrio E, Rowe SY, Teijeiro ME, et al. The effectiveness of
includes any translated material, BMJ does not warrant the accuracy and reliability the quality improvement collaborative strategy in low- and middle-
income countries: a systematic review and meta-analysis. PLoS One
of the translations (including but not limited to local regulations, clinical guidelines,
2019;14:e0221919.
terminology, drug names and drug dosages), and is not responsible for any error 13 Sharma D, Farahbakhsh N, Sharma S, et al. Role of Kangaroo mother
and/or omissions arising from translation and adaptation or otherwise. care in growth and breastfeeding rates in very low birth weight
Open access This is an open access article distributed in accordance with the (VLBW) neonates: a systematic review. J Matern Fetal Neonatal Med
Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which 2019;32:129–42.
14 Joshi M, Sahoo T, Thukral A, et al. Improving duration of Kangaroo
permits others to distribute, remix, adapt, build upon this work non-commercially,
mother care in a tertiary-care neonatal unit: a quality improvement
and license their derivative works on different terms, provided the original work is initiative. Indian Pediatr 2018;55:744–7.
properly cited, appropriate credit is given, any changes made indicated, and the use 15 Arora P, Kommalur A, Devadas S, et al. Quality improvement initiative
is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/. to improve the duration of Kangaroo mother care for twin preterm
neonates born at a tertiary care hospital in resource-limited settings.
ORCID iD J Paediatr Child Health 2021;57:1082–8.
Abhishek Somasekhara Aradhya http://orcid.org/0000-0003-3524-0939 16 Ramachandrappa G, Somasekhara Aradhya A, Mercy L, et al.
Sustaining prolonged Kangaroo mother care in stable low birthweight
babies over 2 years in a predominant outborn unit: a quality
improvement approach. BMJ Open Qual 2022;11:e001771.
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