CCDM V2 Split Cassette

Operator Manual

01750330722 B
 Legal Disclaimer

Copyright © Diebold Nixdorf. Copyright protection is claimed for each revision listed in the document his-
tory, as of the date indicated. All Rights Reserved.
This document contains proprietary information of Diebold Nixdorf, Incorporated or its subsidiaries (col-
lectively “Diebold Nixdorf“) and may include information that is protected by copyright, trademark and
patent laws in the US, Germany, and globally. All rights, including rights created by patent grants or reg-
istration of a utility model or design, are reserved.
No part of this document may be translated, reproduced, stored in a retrieval system, or transmit-
ted, in any form or by any means: electronic, mechanical, photocopying, recording, or otherwise,
without prior written permission from Diebold Nixdorf. Any violations of the foregoing may give
rise to a claim for damages.
If the document pages state the information is confidential (or words of similar import), then this
document is intended solely for the use of the employees or other personnel of Diebold Nixdorf
unless expressly authorized in writing by Diebold Nixdorf. Other uses of this information without
the express written consent of Diebold Nixdorf are prohibited.
This document should be treated as confidential material for security reasons. Any unauthorized
disclosure or use of confidential material may violate the U.S. Theft of Trade Secrets provisions
of Section 1832 of Title 18 of the United States Code as well as comparable laws in other jurisdic-
tions throughout the world, and may be punishable by fine and imprisonment.
This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY.
In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential dam-
ages of any nature resulting from the use of information in this manual. The information contained in this
document is subject to change without notice. When using the document for system implementation,
please call your authorized Diebold Nixdorf sales or service representative for any applicable changes.
Any trademarks, service marks, product names or company names not owned by Diebold Nixdorf, that
appear in this document are used for informational purposes only, and Diebold Nixdorf claims no rights
thereto, nor does such use indicate any affiliation with or any endorsement of Diebold Nixdorf or Diebold
Nixdorf products by the owners thereof.
Your use of this document and/or any of the information contained herein constitutes your agreement to
all of the terms stated on this page.

Copyright © 2019, Diebold Nixdorf ii

01750330722 B
Table of contents
1 Introduction ................................................................................................................................ 1-1
1.1 Symbols used in this manual .............................................................................................1-1
1.2 Section-specific warning notes...........................................................................................1-2
1.3 Signs, labels and symbols..................................................................................................1-3

2 Safety .......................................................................................................................................... 2-1

2.1 General safety precautions for the system.........................................................................2-1
2.2 General safety instructions for the component...................................................................2-4

3 Description ................................................................................................................................. 3-1

3.1 Overview ............................................................................................................................3-1
3.2 Technical Data ...................................................................................................................3-2

4 Operation .................................................................................................................................... 4-1

4.1 Removing the cassette.......................................................................................................4-1
4.2 Opening the cassette .........................................................................................................4-2
4.3 Removing banknotes .........................................................................................................4-4
4.4 Removing checks ...............................................................................................................4-6
4.5 Closing the cassette...........................................................................................................4-7
4.6 Inserting cassette ...............................................................................................................4-8

5 Troubleshooting......................................................................................................................... 5-1
5.1 Jam removal.......................................................................................................................5-1
5.1.1 Clearing a banknote jam ..................................................................................... 5-1

Copyright © 2019, Diebold Nixdorf iii

01750330722 B
 Table of contents

Illustration directory
Figure 3-1 Overview of split cassette......................................................................................... 3-1
Figure 4-1 Using the loading aid................................................................................................ 4-2
Figure 4-2 Opening the lock ...................................................................................................... 4-2
Figure 4-3 Opening cassette cover............................................................................................ 4-3
Figure 4-4 Unlocking lifting floor ................................................................................................ 4-4
Figure 4-5 Removing the banknotes.......................................................................................... 4-4
Figure 4-6 Removing checks ..................................................................................................... 4-6
Figure 4-7 Closing cassette cover ............................................................................................. 4-7
Figure 4-8 Closing lock .............................................................................................................. 4-7
Figure 5-1 Removing jammed banknotes in the transport area ................................................ 5-1

Copyright © 2019, Diebold Nixdorf iv

01750330722 B
 1

1 Introduction
This operating manual is intended to make it easier for you to get to know the system and/or the compo-
nent in question and for you to use its range of applications.
This manual contains important information regarding how to operate the system/component in a safe,
appropriate and economical manner. Your attention will help to reduce hazards, repair costs and down-
time, as well as to increase the reliability and lifetime of the respective product.
Existing national regulations for accident prevention and environmental protection are also valid.
The operator should ensure that every person working on or with the system/component reads and uti-
lizes this manual.
This manual must be kept in a designated and easily accessible location and it must be referred to in the
event of even the slightest doubt.
1.1

1.1 Symbols used in this manual

● Text following a dash represents an item in a list.

"" Refers to other chapters or sections.
'' Text in apostrophes relates to equipment/mounting parts which are included
in the delivery package.
Text Texts in small capitals designate pushbuttons/switches on a control or
switches that are to be actuated in the software.
1. Numbered procedural instructions describe activities which must be carried
out in the specified order.
2.

n.

Copyright © 2019, Diebold Nixdorf 1-1

01750330722 B
 Introduction
1.2

1.2 Section-specific warning notes

DANGER
This warning note describes a hazard with a high degree of risk which, if not avoided, will
result in death or grave bodily injury.

WARNING
This warning note describes a hazard with a medium degree of risk which, if not avoided,
could result in death or grave bodily injury.

CAUTION
This warning note describes a hazard with a low degree of risk which, if not avoided, could
result in slight or minor bodily injury.

NOTE
This note provides application tips and information that help prevent errors and material
damage.

Copyright © 2019, Diebold Nixdorf 1-2

01750330722 B
 Introduction
1.3

1.3 Signs, labels and symbols

The following labels can be used in these instructions, on the system or on the component.

Table 1-1: Warning signs used

Warning signs

General Warning of Warning of Warning of

warning sign electric voltage hot surfaces hand injuries

Warning of Warning of Warning of Warning of

feed risk cut injuries laser beam obstacles in the
head area

Table 1-2: Used mandatory signs

Mandatory signs

Use Use Use Use

hearing protection protection eyewear safety footwear protective gloves

Pull Read
mains plug manual

Copyright © 2019, Diebold Nixdorf 1-3

01750330722 B
 2

2 Safety 2.1

2.1 General safety precautions for the system

This system complies with the relevant safety regulations for information processing equipment.

NOTE
Read this entire manual carefully in order to obtain a thorough knowledge with respect to
the system and the components, in addition to their operation and maintenance.
Operate the system and the components correctly in accordance with this manual in order
to avoid injuries and damage to the plant.
Keep this manual available and consult it for guidance when you are unsure about how to
carry out one or another of the procedures.

DANGER
Electrical voltage
Risk of fatal injury through contact with parts carrying electrical voltage! Switch the system
off before performing any cleaning or maintenance tasks.
l Switch off the power switch for the power distributor.
l Switch off the UPS, if installed.
l Disconnect the mains connection, if installed, between the UPS (Uninterruptible
Power Supply) and the system itself (see section "General power interruption" in the
operating manual).
l Disconnect the connector of the power supply cable from the electrical socket in-
stalled by the building contractor.

WARNING
Risk of impact
Be careful not to injure your head when the control panel or rear door is opened.
l Move carefully when the control panel or the rear door is opened.

DANGER
Adverse weather conditions
Make sure that no water/liquids (e.g. rain, snow etc.) gets into the open system and the
exposed components, especially under adverse weather conditions, since that could pose
a danger to your life.
Be sure to take suitable precautions when working on an open system (e.g. by covering
components where necessary) so that fluid cannot enter the open system.

Copyright © 2019, Diebold Nixdorf 2-1

01750330722 B
 Safety

• Observe the warning and information labels on the system.

• Unless otherwise stated, grasp the components only by the green ledge when handling them.
• This system is equipped with a safety-tested power cable which must be connected to a suitable
grounded socket only.
• Always hold the plug when removing the power cable. Never pull on the cable itself.
• Lay all connecting cables in such a way that they will not be stepped on or tripped over, damaged or
crushed in any way.
• Have damaged power cables replaced immediately.
• Make sure that there is always free access to the electrical sockets used or to the electrical circuit-
breakers of the house installation.

DANGER
In case of an emergency (e.g. damaged cabinets, controls or power cables, liquids or for-
eign objects in the system) take the following steps:
Switch the system voltage-free immediately by:
l Switching off the automatic circuit breaker or removing the fuse insert from the fuse
holder in the distributor box of the house installation.
l Disconnecting the plug of the power supply cable from the grounded socket in the
building installation.
l Interrupting the power connection between the UPS (uninterruptible power supply)
and the system (see chapter "Introduction", section "General power interruption" in
the operating manual);
l For further system-specific notes, please refer to the operating manuals.
l Inform the customer service responsible for you.

• Never connect or disconnect data transmission lines during a thunderstorm.

• Always keep the system’s ventilation openings free from obstruction to ensure proper ventilation and
to prevent malfunctions resulting from overheating.
• Only use accessories and extension components that have been approved by us. Nonobservance
can result in damage to the system or violations of regulations concerning safety, radio interference
and ergonomical requirements.
• Note that there are only safety extra-low voltage circuits (SELV circuits) if you want to feed voltage
from an external source into prepared cables to install additional electronics (e. g. EMA connection).
• To clean the system only use cleaning agents approved by Diebold Nixdorf (see chapter "Cleaning,
Service and Maintenance" in the operating manual).
• Components with adjustable light effects are integrated in this product. Repetition frequencies be-
tween 5 Hz and 40 Hz should be avoided as certain light frequencies or flickering light sources can
cause epileptic seizures in some individuals.
Also avoid light reflections and synchronize the cycles wherever possible. Ensure that monitors' re-
fresh rates are as high as possible.

Copyright © 2019, Diebold Nixdorf 2-2

01750330722 B
 Safety

Repairs

DANGER
Repair work on the system or on the components may be carried out only by authorized
specialist staff. Unauthorized opening of the system or repair work carried out improperly
could result in considerable danger to the user. In case of noncompliance, Diebold Nixdorf
excludes all liability.

Lithium batteries

DANGER
Danger of fire and explosion
The handling and the replacement should only be performed by authorized service per-
sonnel which was trained by Diebold Nixdorf
There is danger of fire or explosion if the batteries are handled improperly. It is therefore
important to note the following points:
l Avoid short circuits
l Never recharge the battery
l Avoid temperatures above +100°C (+212°F).
l Do not attempt to open the battery by force
l Do not allow the battery to come into contact with water or fire
l The battery should only be replaced with the same or an equivalent type recom-
mended by Diebold Nixdorf (see chapter “Appendix,” section “Consumables”). Dis-
pose of used batteries in compliance with national regulations and the manufacturer's
specifications.

Copyright © 2019, Diebold Nixdorf 2-3

01750330722 B
 Safety
2.2

2.2 General safety instructions for the component

NOTE
Read this entire manual carefully in order to obtain a thorough knowledge with respect to
the system and the components, in addition to their operation and maintenance.
Operate the system and the components correctly in accordance with this manual in order
to avoid injuries and damage to the plant.
Keep this manual available and consult it for guidance when you are unsure about how to
carry out one or another of the procedures.

DANGER
Electrical voltage
Risk of fatal injury through contact with parts carrying electrical voltage! Switch the system
off before performing any cleaning or maintenance tasks.
l Switch off the power switch for the power distributor.
l Switch off the UPS, if installed.
l Disconnect the mains connection, if installed, between the UPS (Uninterruptible
Power Supply) and the system itself (see section "General power interruption" in the
operating manual).
l Disconnect the connector of the power supply cable from the electrical socket in-
stalled by the building contractor.

Repairs

DANGER
Repair work on the system or on the components may be carried out only by authorized
specialist staff. Unauthorized opening of the system or repair work carried out improperly
could result in considerable danger to the user. In case of noncompliance, Diebold Nixdorf
excludes all liability.

Copyright © 2019, Diebold Nixdorf 2-4

01750330722 B
 3

3 Description 3.1

3.1 Overview

1 2

7 4

6 5

Figure 3-1: Overview of split cassette

1 Cover for banknote stacking area 5 Recessed grip for check pressure plate

2 Unload knob for checks 6 Release for lifting floor for banknotes

3 Maintenance flap 7 Lifting floor for banknotes

4 Check pressure plate

Copyright © 2019, Diebold Nixdorf 3-1

01750330722 B
 Description
3.2

3.2 Technical Data

Banknotes Checks
Stacking Height: 270 mm (10.63 in) 40 mm (1.57 in)

Number of media: < 2700 *1 < 400 *1

Length: 120 mm (4.72 in) – 156 mm 140 mm (5.51 in) – 225 mm (8.86 in)
(6.14 in)

Width: 60 mm (2.36 in) – 70 mm (2.76 70 mm (2.76 in) – 105 mm (4.13 in)

in)

Surface Weight: 70 g/m² - 120 g/m² 65 g/m² - 125 g/m²

Thickness: 0,07 mm – 0,12 mm 0,07 mm – 0,12 mm

*1 depending on the thickness and quality of the media.

Copyright © 2019, Diebold Nixdorf 3-2

01750330722 B
 4

4 Operation 4.1

4.1 Removing the cassette

1. Remove the split cassette (1).
1

Copyright © 2019, Diebold Nixdorf 4-1

01750330722 B
 Operation
4.2

4.2 Opening the cassette

1. Place the cassette on the loading aid.
(Can be ordered as an option - Order num-
ber of the loading aid: 7595300720).

Figure 4-1: Using the loading aid

Version with lock:

2. Turn the key clockwise as far as possible (1).
1

Figure 4-2: Opening the lock

Copyright © 2019, Diebold Nixdorf 4-2

01750330722 B
 Operation

3. Press the latch (1).

4. Open the cover of the split cassette (2).

Figure 4-3: Opening cassette cover

Copyright © 2019, Diebold Nixdorf 4-3

01750330722 B
 Operation
4.3

4.3 Removing banknotes

Removing the banknotes

NOTE
Internal components can be damaged
Make sure that the lifting floor is unlocked before moving it (see Section 4.3).

1. Open the cover of the split cassette (see Section 4.2).

2. Pinch green lever to unlock the lifting
floor (1).
3. Move the lifting floor downwards (2).

Figure 4-4: Unlocking lifting floor

4. Remove the banknotes from the cassette.

Figure 4-5: Removing the banknotes

Copyright © 2019, Diebold Nixdorf 4-4

01750330722 B
 Operation

5. Unlock the lifting floor (see Section 4.3).

6. Push the lifting floor upwards.

Copyright © 2019, Diebold Nixdorf 4-5

01750330722 B
 Operation
4.4

4.4 Removing checks

1. Open the cover of the split cassette (see Section 4.2).

Figure 4-6: Removing checks

2. Turn the green unload knob (1) 360° in the direction of the arrow to remove the check that is still in
the transport.
3. Slide the check pressure plate (2) to the side.
4. Remove the checks from the cassette (3).

NOTE
The check that was inserted most recently will remain in the transport and will have to be
extracted manually using green unload knob.

Copyright © 2019, Diebold Nixdorf 4-6

01750330722 B
 Operation
4.5

4.5 Closing the cassette

1. Close the cassette cover (1).

Figure 4-7: Closing cassette cover

Version with lock:

2. Turn the key counterclockwise as far as pos-
sible (1).

Figure 4-8: Closing lock

Copyright © 2019, Diebold Nixdorf 4-7

01750330722 B
 Operation
4.6

4.6 Inserting cassette

NOTE
Switching the system off and on
When changing the cassette type from check cassette to split cassette or split cassette to
check cassette, the system must be switched off and on again via the operator menu.

1. Insert the split cassette into the lower unit.

1

Copyright © 2019, Diebold Nixdorf 4-8

01750330722 B
 5

5 Troubleshooting 5.1

5.1 Jam removal

5.1.1

5.1.1 Clearing a banknote jam

NOTE
Internal components can be damaged
Make sure that the lifting floor is unlocked before moving it (see Section 4.3).

1. Open the cassette (see Section 4.2).

Figure 5-1: Removing jammed banknotes in the transport area

2. Unlock the lifting floor (see Section 4.3).

3. Push the lifting floor downwards.
4. Remove the jammed banknotes from the transport area (1).
5. Unlock the lifting floor (see Section 4.3).
6. Push the lifting floor up.
7. Close the cassette (see Section 4.5).

Copyright © 2019, Diebold Nixdorf 5-1

01750330722 B
 Glossary

Glossary
Check
A check (also cheque) is a bond, which con-
tains an unconditional payment term of the
customer of a credit institution to his bank.
system
Designates the automated teller machine as a
complete unit. The system consists of a safe
and the head area.

Copyright © 2019, Diebold Nixdorf ii

01750330722 B
DIEBOLD NIXDORF
5995 Mayfair Road | North Canton, OH 44720 | United States
© 2019 Diebold Nixdorf, Incorporated. All Rights Reserved.