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Litter Robot 4 Manual

This document is a user manual for the Litter-Robot, an automatic, self-cleaning litter box designed to enhance the lives of pets and their owners. It includes important safety instructions, setup guidance, maintenance tips, and information on how to introduce cats to the device. The manual also details the control panel functions, cleaning cycles, and ongoing care to ensure optimal performance of the Litter-Robot.

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© © All Rights Reserved
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0% found this document useful (0 votes)
24 views

Litter Robot 4 Manual

This document is a user manual for the Litter-Robot, an automatic, self-cleaning litter box designed to enhance the lives of pets and their owners. It includes important safety instructions, setup guidance, maintenance tips, and information on how to introduce cats to the device. The manual also details the control panel functions, cleaning cycles, and ongoing care to ensure optimal performance of the Litter-Robot.

Uploaded by

malfeis
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 40

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www.whiskersupport.com
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Thank you for purchasing a Whisker product!


This manual will help you get the most out of your Litter-Robot. We will guide you through the
setup process, as well as provide you with useful tips and advice for acclimating your cat to
their new automatic, self-cleaning litter box.

Whisker exists to make life for pets and pet parents endlessly better. As the leading
innovators in pet tech and refined pet accessories, we work tirelessly to solve problems
and deliver smarter insights for pet parents while enriching the lives of pets.

Enjoy your Litter-Robot, and enjoy a better life with your pet!

Jacob Brad
President & CEO Founder & Chief Inventor

www.whiskersupport.com
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Important Safety Instructions


● Always be sure any cat or kitten in your household that might use the Litter-Robot
weighs at least 3 pounds. Cats must weight 3 pounds or more to safely use the
Litter-Robot in Automatic Mode.

● Always place the Litter-Robot on a firm, level surface. Avoid soft, uneven, or unstable
flooring, which may affect the ability of the unit to detect your cat. If using litter mats
or rugs, place in front of, or completely under, the unit. Do not place mats partially
under the unit. Use only low pile (1/4 inch) rugs and mats.

● Always unplug the unit before servicing.

● Never force your cat into the Litter-Robot.

● Never put anything in the unit other than clumping litter or litter beads and crystals
that are small enough to pass through the screen.

● Never sit on or place anything on top of the Litter-Robot.

● Never push the Litter-Robot against a wall or into a corner (should not be touching
any walls for accurate weight measurements).

● Never wet or submerge the Bonnet or Base.

● Never allow children and persons with reduced physical, sensory, or mental
capabilities or lack of experience and knowledge use, clean, or maintain the
Litter-Robot without supervision, instruction concerning its use in a safe way, and
understanding of the hazards involved. Children younger than 8 years of age should
not be allowed contact with the Litter-Robot.

● Never allow children or others to play with the Litter-Robot.

● Never use an external power supply other than the one provided with the unit.

● If the external power supply is damaged, please contact us for a replacement.

● Never modify the Litter-Robot hardware. Doing so could impact important safety
features and will void your warranty.

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Table of Contents
Important Safety Instructions..............................................................................................................................5
Components and Dimensions.............................................................................................................................8
Setting Up Your Litter-Robot.............................................................................................................................. 12
Introducing Your Cat to the Litter-Robot.................................................................................................... 14
Ongoing Maintenance...........................................................................................................................................15
Cycles...........................................................................................................................................................................16
Control Panel - Button Functions.....................................................................................................................18
Power Button........................................................................................................................................................18
Cycle Button.........................................................................................................................................................18
Reset Button..........................................................................................................................................................19
Empty Button........................................................................................................................................................19
Connect Button...................................................................................................................................................19
Control Panel - Light Bar.....................................................................................................................................20
Sensors and Functions ......................................................................................................................................... 21
Cat Presence............................................................................................................................................................ 22
Drawer Full Indicator............................................................................................................................................ 22
Litter Level.................................................................................................................................................................. 23
Automatic Night Light.......................................................................................................................................... 23
Sleep Mode............................................................................................................................................................... 24
Wait Time Setting.................................................................................................................................................... 24
Control Panel Lockout......................................................................................................................................... 25
Whisker App.............................................................................................................................................................. 26
Safety Features....................................................................................................................................................... 27
Use and Care............................................................................................................................................................. 29
Frequently Asked Questions............................................................................................................................ 34
In-Home Trial............................................................................................................................................................. 37
Contacting Customer Experience................................................................................................................. 37

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Components
Cat Sensor Control Panel
Sensor Curtain

Night Light
Screen
Cat Exit/Entry
Septum

Litter Fill Line

Base

Handle

Waste Drawer

Front View

Control
Panel

Bonnet

Hinge

Base

Power Inlet

Rear View

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Control Panel
With Light Bar

Bonnet
Release Bonnet
Buttons

Hinge

Handle
Base

Waste
Drawer

Side View

Dump Port Handle

Globe

Gear Track

Globe

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Handle

Cat Sensor And


Weight Scale

Power Inlet

Hinge

Bottom View
Dimensions
Height Width x Depth Weight

Fully Assembled 29.50” x 22.00” x 27.00” 24 lbs.

Waste Drawer 5.50” x 13.50” x 9.25”

Entryway 15.75” x 15.75”

15”-17”
Inside Globe Depending on x 19.00” x 18.00”
litter level

Litter Bed 14.00” x 14.00”

Floor to Step (optional) 6.90”

Step (optional) to
4.50”
Entryway

Floor to Entryway 12.00”

Note: Images shown with standard Handle on the Waste Drawer. An optional Step and Step Mat
are available for increased ease of entry.

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Screen Dump
Port
Septum

Gear
Track

Bonnet
Release
Buttons
Control Panel
Bonnet

Cat Exit/Entry

Hinge

Handle Base

Waste
Drawer

Exploded View

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Setting Up Your Litter-Robot
Your Litter-Robot comes fully assembled and ready to use. Get started by following
the steps below.

Placement
‰ If possible, place the Litter-Robot in the same location as the old litter box (at least
during transition).

‰ Make sure the unit is on a firm, level surface. Avoid soft, uneven, or unstable flooring.

‰ Keep the unit indoors in a cool, dry location. Reduce exposure to high temperature
and humidity. If possible, keep out of direct sunlight.

‰ Place the unit near a power outlet. Ensure the unit isn't pushed against a wall or into a
corner (must not be touching any walls).

‰ Place litter mats or rugs in front of, or completely under, the unit. Do not place mats
partially under the unit. Use only low pile (1/4 inch) rugs and mats under the unit.

DO NOT use litters that are the strictly absorbent, non-clumping, loose-clumping,
newspaper-based, or wood-based pellets.

Litter
Fill the Globe through the circular opening
with clumping litter until it meets the
raised MAX Fill Line when spread flat—
approximately 8-10 pounds (3.6-4.5 kg) by
weight or 1 gallon (4L) by volume. Be careful
not to overfill the Globe.

The Litter-Robot litter sifting system requires Litter


clumping litter to work properly. We Fill line
recommend a high-quality, clay-clumping
litter. Litter beads and crystals that are small
enough to pass through the screen will also
work (periodic changing of this type of litter
is required).

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If you are using a litter alternative not listed here, please contact Customer Experience to
make sure you are using a compatible litter.

Tip: When filling the Litter-Robot for the first time, it is best to continue using the brand of
litter you were using previously—as long as it is a clumping type of litter. Your cat will need
to adjust to the new litter box, and introducing a new litter at the same time may increase
their anxiety. However, if you are currently using a non-clumping litter, you will need to
switch to a clumping type.

Power and Initial Clean Cycle


Plug the small end of the Power Supply into the power input at the back of the Base.Then
plug the AC/DC adapter into a wall outlet.

Locate and press the Power button. The Litter-Robot will perform an initial Clean cycle that
will last 2 minutes. Learn more about the Clean cycle on page 16.

Note: The Cat Sensor Weight Scale is disabled on the initial Clean cycle during power up
to ensure that the Weight Sensors are properly zeroed once the Globe reaches the
Home position.

Power Inlet

Power Button

Congratulations!

Your Litter-Robot is now ready to use; however, we recommend powering the unit off until
your cat(s) become familiar with and begin using the Litter-Robot.

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Introducing Your Cat to the Litter-Robot


Most likely, your cat will quickly adapt to the Litter-Robot. Here are some ways to
facil­itate the transition:

1. Place the Litter-Robot in the same location as the current litter box, set it up (make sure
you add litter to the Globe), and make sure it is turned off. Give your cats a day or two to
explore the Litter-Robot. If your cats show no interest, entice them to approach the
Litter-Robot by using some catnip or a favorite treat.

2. Add a scoop of litter from the old litter box to provide a familiar scent for your cat.

3. Place treats on the step or handle around the Litter-Robot so your cat associates rewards
with the unit.

4. Once you notice that your cats have used the Litter-Robot, power the unit on to cycle
the unit. Encourage your cats to be present, so they can observe the mo­tion and become
familiar with the sound of the Litter-Robot while you are there to reassure them. Turn
the unit off again once the cycle is complete (the Litter-Robot should be in the Home
position). We recommend that you no longer clean the old litter box once your cats have
used the Litter-Robot.

5. If your cats are not using the Litter-Robot within a


few days, continue using the old brand of litter in
the old litter box, and let it go as long as possible
without cleaning it. Cats prefer a clean litter box
and a dirty litter box might persuade them to use
the clean Litter-Robot. Also consider replacing
the litter in the Litter-Robot with a litter specifically
formulated for litter box training.

Once your cats are consistently using the


Litter-Robot, you can turn the unit on and leave it on to
operate in Automatic Mode—and remove the old litter
box.

Congratulations, you have successfully introduced


your cats to the Litter-Robot. Enjoy your freedom from
scooping!

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Ongoing Maintenance
Empty the Waste Drawer when indicated by the Light Bar flashing blue on the Control Panel.
How often you will need to empty the Waste Drawer depends on the number and size of your
cats. For two average-sized cats, twice per week is typical. For a single cat, once per week is
usually sufficient.

Pull out the Waste Drawer, gather the edges of the liner bag, and dispose.You can use
Litter-Robot custom-fit Waste Drawer Liners or any 10-13-gallon (37-49L) trash bags.

To install a new Waste Drawer Liner, open the bag and wrap the opening over the perimeter of
the Waste Drawer flange. Push the remainder of the bag into the bottom of the Waste Drawer.
Slide the drawer back in, being careful not to push the unit against the wall or into a corner
(should not be touching any walls for accurate weight measurements). Then, press the Reset
button to zero the Weight Sensors.

Waste Drawer Liner Is


Inserted Here
Waste
Drawer

Add litter as needed.

Check the litter level once per week or each time you empty the Waste Drawer. Add just
enough litter to meet the raised MAX Fill Line inside the Globe, and be careful not to overfill
it to avoid wasting litter. After adding or removing litter, press the Reset button to zero the
Weight Sensors.

Press the Reset button.

Any time you affect the weight or placement of the unit (including emptying the Waste
Drawer, adding or removing litter, or cleaning or moving the unit), press the Reset but­t on to
ensure the Weight Sensors will detect your cat and cycle properly.

See Use and Care on page 29 to learn about the Carbon Filter, Base Seal Strips, Waste Drawer
Liners, and how to clean the Litter-Robot.

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Clean Cycle
After your cat leaves the Globe, the Litter-Robot automatically performs a Clean cycle. The
sifting system separates the clumps from the clean litter and deposits them into the Waste
Drawer below. It will take 2 minutes to complete the Clean Cycle. You can also press the
Cycle button to start a Clean cycle.

During a Clean cycle, press any button to pause the cycle. Press the Cycle button to resume
the cycle. Press the Reset or Empty button to abort the cycle and return the Globe to the
Home position.

How it works:

The Litter-Robot is ready for use when the Globe is at the Home position and the Light Bar on
the Control Panel is blue.

1. When a cat enters the Globe, the Cat Sensor(s) are activated; the blue Light Bar
changes to red.

2. Once the cat exits the Globe, a countdown to the Clean cycle begins. When the Wait
Time (see page 24) has elapsed, the red Light Bar changes to a yellow round robin
Light Bar indicating the counterclockwise Globe rotation of the Clean cycle.

3. As the counterclockwise rotation continues, clean litter passes through the


low-dust screen while litter clumps are separated from the clean litter. The clean
litter is collected behind the septum.

4. During rotation, and while the Globe is upside down, an integrated weight within the
bottom of the Flexible Globe Liner causes the liner to fall away from the Globe to
ensure any stuck-on clumps are removed.

5. As the Globe rotates toward the Dump position, the waste clumps fall through the
Waste Port into the Waste Drawer below.

6. The Globe then stops at the Dump position and begins to rotate clockwise, back to-
ward the Home position. The Flexible Globe Liner falls back into place and clean litter
spills back into the bottom of the Globe.

7. The Globe will rotate past the Home position to level the litter before finally
re­turning to the Home position. The sequential round robin yellow Light Bar
changes to the blue Light Bar, indicating the unit is ready for the next use.

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If your cat re-enters the Globe during the Wait Time countdown (red Light Bar on), the Cat
Sensor(s) detect that your cat has entered and will not cycle with your cat inside (see page
21). Once your cat exits, a new countdown will begin.

Empty Cycle
The Empty cycle allows you to empty all of the litter from the Globe into the Waste Drawer
for easy disposal. Use this cycle to change out the entire litter bed or before cleaning the
Globe (see page 31).

While the Globe is in Home position with the blue Light Bar on, press the Empty button to start
an Empty cycle.

During an Empty cycle, press the Cycle, Reset, Empty, or Connect button to pause the cycle.
Press the Cycle button to resume the cycle. Press the Reset button to abort the cycle and
return the Globe to the Home position.

How it works:

1. Upon pressing the Empty button, the Globe rotates clockwise with the
sequential round robin yellow Light Bar indicating the rotational direction.

2. As the Globe rotates clockwise, litter will fall through the Waste Port and into the
Waste Drawer.

3. After the litter is emptied, the Globe pauses with the yellow Light Bar on and awaits
your action. (You may need to sweep any remaining litter toward the Waste Port.)

4. Press the Cycle or Reset button to return the Globe to the Home position.

IMPORTANT: Supervise and prevent your cat from entering during the Empty Cycle.

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Control Panel - Button Functions

Power Cycle Reset Empty Connect

Light Bar

Power Button

Press the Power button to turn the unit power ON or OFF. When turning the unit ON, the Light
Bar will flash white, then the unit will perform a Clean cycle with a sequential round robin
yellow Light Bar indicating the direction of rotation.

With the unit powered ON, a 3-second long press of the Power button will turn the unit OFF.

Cycle Button + (8-Hour Sleep Mode)

Press the Cycle button to start a Clean cycle (see page 16). Press the Cycle button again to
pause or resume the cycle.
A 3-second long press will activate the default 8-Hour Sleep Mode (see page 24). The Light
Bar will change to purple, indicating Sleep Mode is enabled for the next 8 hours. To exit this
mode, press and hold the Cycle button for 3 seconds. The Light Bar will change to blue,
indicating the mode has been disabled.

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Reset + (Automatic Night Light)

Press the Reset button while the Globe is at the Home position with the blue Light Bar on to
reset the Cat Sensor(s). When pressed during a cycle, it will pause the cycle. If pressed again
while paused, it will abort the cycle. When pressed with the red Light Bar on, it will cancel the
Cat Sensor Wait Time and the unit will return to Ready Mode (blue Light Bar on).

A 3-second long press enables or disables Automatic Night Light Setting Mode (see page 23).

Empty Button + (Wait Time Setting)

Press the Empty button while the Globe is at the Home position with the blue Light Bar on to
start an Empty cycle (see page 17). When pressed during a Clean cycle or Empty cycle, it will
pause the cycle. Pressing the Empty button during a paused cycle will abort the cycle and
send the Globe back to the Home position.

A 3-second long press enables or disables Wait Time Setting Mode (see page 24).

Connect Button

Press the Connect button to turn WiFi ON or OFF.

1. WiFi OFF is indicated by a white light adjacent to the Connect button.

2. WiFi ON and connecting is indicated by a blinking blue light adjacent to the Connect
button.

3. WiFi ON and connected is indicated by a solid blue light adjacent to the


Connect button, completing the blue Light Bar.

A 3-second long press will initiate Onboarding Mode indicated by a blinking yellow light
adjacent to the Connect button. Press and release to exit Onboarding Mode.

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Control Panel - Light Bar


Blue Light Bar: Ready Mode.

Blue Light Bar Flashing: Waste Drawer is full (see page 22).

WiFi Light Status: (see page 26).

‰ Blue: WiFi is connected.

‰ White: WiFi is turned off.

‰ Blinking Blue: WiFi is disconnected / reconnecting.

‰ Blinking Yellow: Unit is in Onboarding Mode.

Yellow Light Bar: Unit is paused during a cycle.

Yellow Light Bar Flashing: Bonnet is removed. The unit will resume its previous function
5 seconds after the Bonnet is replaced (see page 27).

Yellow Round Robin Light Bar: Unit is performing a Clean or Empty cycle (see page 16).

Yellow Ping Pong Light Bar: Cycle interrupted by the Anti-Pinch Safety Feature (see
page 28).

Red Light Bar: Cat detected and Wait Time Countdown initiated.

Red Light Bar Flashing: Cat detected in the unit for more than 30 minutes.

Red Ping Pong Light Bar: Motion detected in the drawer (see page 27).

Purple Light Bar: Sleep Mode enabled, unit within the specified sleep period.

White Light Bar Momentary Flash - Unit is in Control Panel Lockout Mode (see page 25).

Red Light Bar with Partial Yellow Flashing: Motor detected obstruction or jamming.

Red Light Bar with Partial White Flashing: Cannot detect Globe position. Unit will continue
to function in Automatic Mode. Contact Customer Experience.

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Litter-Robot Sensors and Functions


Cat Sensor - Curtain Sensor
The Litter-Robot is equipped with Curtain Sensors looking downward across the unit opening
and into the Globe that detect when a cat enters or exits the Globe while in the Home
position. If a Curtain Sensor is activated during a cycle, the Globe will stop. After 15 seconds
of no further activation, the Globe rotation will resume. If your unit is not cycling, please
check the Bezel for any debris (cat fur, dust, etc.) that may be interfering with the Curtain
Sensors. To correct, please wipe the Bezel and Curtain Sensor holes with a dry towel.

Cat Sensor - Weight Scale


The Litter-Robot is equipped with Weight Sensors located in the base of the unit that are
used to further detect and weigh the cat within the Globe while in the Home position. If
additional weight is detected during a cycle, the Globe will stop. After 15 seconds of the
additional weight exiting, the Globe rotation will resume.

Note that each time the unit is powered ON or at the completion of a Clean cycle, the Weight
Sensors measure the weight of the unit to use as a baseline, or “zero.” The Weight Scale can
be “zeroed” at any time by pressing the Reset button.

Press the Reset button to zero the Weight Scale after doing anything that affects the unit's
weight. Press Reset firmly and quickly, then watch for the blue Light Bar to flash to confirm
you have zeroed the Weight Scale. Be careful not to rest on the unit as you press the button
or your weight will influence the reading. For best accuracy of the weight scale, the unit
should be placed on a hard, level surface. If placed on carpeting, the accuracy of the scale
will be reduced.

Curtain
Sensors

Weight
Scale

Cat Sensor 1 Cat Sensor 2

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Cat Presence
The Litter-Robot is equipped with a
Motion Sensor that monitors the Waste
Drawer. If the Motion Sensor identifies
movement within the Waste Drawer
while at the Home position, the unit will
rotate the Globe to a position such that Cat Presence
the Waste Port provides egress from the Sensor
Waste Drawer.

Drawer Full Indicator (DFI)


The Litter-Robot is equipped with a Distance Sensor looking downward from the top of the
unit that is used to detect the waste level within the Waste Drawer. During each Clean cycle,
the DFI Sensor will measure the level of waste within the Waste Drawer as the Waste Port
passes over the Waste Drawer.

When the Waste Drawer is full, the Light Bar will flash blue.
‰ Upon the first and second
activation of the DFI, the Light
Drawer Full
Bar will flash blue, and the Cat
Indicator
Sensor(s) remain active.

‰ Upon the third activa­tion of Distance


the DFI, the Cat Sensor(s) are Sensor
deactivated and the unit will no
longer cycle automatically.

Check or empty the Waste Drawer, then


press Reset to cancel the indicator. Press
Reset again to zero the Weight Scale. Note
that the Weight Scale also automatically
zeroes itself after each Clean cycle.

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Litter Level
Additionally, the Distance Sensor is used to measure the litter level within the unit. If the unit is
connected via the Whisker app (see page 26), it will send a notification when the litter level is
above or below a specified threshold.

Automatic Night Light


Although cats generally have excellent vision, aging and illness can diminish their ability to
see in low-light conditions. The Litter-Robot arrives with the Automatic Night Light function
enabled. When the Light Sensor, located in the Control Panel, detects low-light conditions,
the Night Light turns on automatically.

A 3-second long press of the Reset button enters or exits Automatic Night Light Setting
Mode. The Light Bar will indicate the current setting. Subsequent short presses of the Reset
button will toggle through the settings shown below. After selecting the preferred setting, a
3-second long press of the Reset button will save the setting.

Always OFF 1 Green Light displayed

Always ON 2 Green Lights displayed

Automatic 3 Green Lights displayed

Light Sensor

Automatic
Night Light

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Sleep Mode
This mode allows you to deactivate the Cat Sensor(s) for a specified period of time, so the
unit will not cycle automatically. Sleep Mode is useful for units located in bedrooms or areas
where you may not want the unit to cycle for a certain period of the day.

The unit is programmed with a default 8-hour sleep period. This sleep period is repeated
every 24 hours; the start is determined by the time the mode is initially set.

A 3-second long press of the Cycle button will enable Sleep Mode. Sleep Mode is indicated
by the Light Bar turning purple. The Light Bar will remain purple during the sleep period and
then return to blue once the sleep period has expired.

During the sleep period the unit will monitor for a cat using the unit, but will not perform a
Clean cycle. When the sleep period expires, if no usage of the unit was detected, the unit will
change to Ready Mode, indicated by a blue Light Bar, and operate in Automatic Mode for the
remainder of the 24-hour period.

If the unit detects usage during the sleep period, a Clean cycle will be performed upon the
sleep period expiring. Once the Globe has returned to the Home position, the Light Bar will
change to blue and the unit will operate in Automatic Mode for the remainder of the 24-hour
period.

A 3-second long press of the Cycle button will disable Sleep Mode, indicated by the Light
Bar changing to blue from purple, or by the Light Bar flashing purple momentarily if the unit is
not in the sleep period.

Note that the Whisker app (see page 26) offers customizable Sleep Mode programming
options.

Wait Time Setting


The Wait Time is the elapsed time starting from when your cat exits the Globe until the unit
starts a Clean cycle. It can be set for 3, 7, 15, 25, or 30 minutes. The default Wait Time is 7
minutes.

Reduce the Wait Time if it is important to minimize odor and/or the time that waste is
available to other pets, such as dogs. However, reducing the Wait Time may reduce the
cleaning effectiveness if clumps do not have enough time to set up. Extend the Wait Time
when using a lower-quality clumping litter that needs more time to set up.

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A 3-second long press of the Empty button enters or exits Wait Time Setting Mode. The Light
Bar will indicate the current Wait Time Setting. Subsequent short presses of the Empty button
will toggle through the settings shown below. After selecting the preferred setting,
a 3-second long press of the Empty button will save the setting.

3 minutes 1 Green Light displayed

7 minutes 2 Green Lights displayed

15 minutes 3 Green Lights displayed

25 minutes 4 Green Lights displayed

30 minutes 5 (All) Green Lights displayed

Control Panel Lockout


Control Panel Lockout disables button functions to prevent unwanted changes. The
Litter-Robot functions normally in Automatic Mode during Control Panel Lockout.

A 3-second long press of the Cycle + Reset buttons will enable or disable Control Panel
Lockout Mode. The Light Bar will momentarily flash red to confirm the status change.

While in Control Panel Lockout Mode, the Light Bar will flash white when any button is
pressed, indicating the Control Panel is locked.

While in Control Panel Lockout Mode, you can turn the unit OFF by pressing and holding the
Power button for 3 seconds.

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Whisker App
The Whisker app offers customizable programming options for your Litter-Robot from
the convenience of your phone. You can monitor and control your Litter-Robot, receive
notifications, get insights into your cat’s health by comparing weekly and monthly stats,
and more.

Installing the Whisker app

1. Press the Power button to turn the Litter-Robot ON.

2. Download the Whisker app from the App Store or Google Play.

3. Make sure Bluetooth is enabled on your mobile device. Scan the


QR code to be directed to your specific app Store.

4. Your Litter-Robot ships with the unit in Onboarding Mode (WiFi


light blinking yellow).
a. If your unit is not in Onboarding Mode, press and hold the Connect button
for 3 seconds or until the Onboarding light blinks yellow.

5. Follow the prompts in the app and scan the QR code on the back of the unit as
directed.

6. Once the Litter-Robot is successfully connected to WiFi, the Onboarding light on the
Control Panel Light Bar will display a solid blue light.

7. If Onboarding fails, you will be prompted to retry or cancel. If you retry, the process is
started over.

8. Once you have successfully Onboarded, select your unit on the home screen to view
your Litter-Robot and adjust any settings.

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Safety Features
Bonnet - Full Coverage
The Bonnet functions as a cover and guard for the Waste Port as the Globe rotates. The
Globe will not rotate without the Bonnet installed (see Control Panel - Light Bar - Yellow
Light Bar Flashing, page 20).

Open
Bonnet
Closed
Bonnet Globe

OmniSense Cat Detection System


The Litter-Robot’s Cat Sensing system is a combination of Optical and Weight Sensors
that detect your cat attempting to enter the unit during a cycle. If a cat attempts to enter
the unit during a cycle, the Globe will stop with the Light Bar displaying red, indicating the
cycle has been interrupted. The cycle will not resume until 15 seconds after the cat is no
longer detected.

The Litter-Robot is also equipped with a Motion Sensor that monitors the Waste Drawer. If
motion is detected within the Waste Drawer when the Globe is at the Home position, the
unit will rotate the Globe to a position such that the Waste Port provides egress from the
Waste Drawer.

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Anti-Pinch Safety Feature


The Litter-Robot is equipped with Anti-Pinch
Sensors on both sides of the Waste Drawer Chute
to ensure your cat’s safety while using the Litter-
Robot. These sensors monitor for potential pinch
conditions at all times.

While cycling, if a potential pinch condition is


detected, the Globe will stop and retract for 5
seconds. After a 2-second pause, the unit will
attempt to continue the cycle.

While the Globe is retracting, the Light Bar will


display a yellow ping pong pattern.
Dual Pinch Bars
Note: Ensure Dual Pinch Bars are clear of excess litter.

Overload Detection
If the Globe becomes jammed or overloaded during rotation, the Motor will stop and retract
for 5 seconds. After a 2-second pause, the unit will attempt to continue the cycle.

If the Globe is unable to continue the cycle after three attempts, the Globe will stop and the
Light Bar will display an error code with 3 red lights and 2 flashing yellow lights.

If the Globe is able to complete a Clean cycle after experiencing a jam or overload condition,
the Control Panel will return to Ready Mode (blue Light Bar). The unit will continue to function
in Automatic Mode.

If the Light Bar is indicating a jammed or overloaded error, turn the unit off and remove the
Bonnet and the Globe. Check for gear/motor obstruction. Reassemble the unit and verify
proper litter level. Power the unit ON and let it cycle. If the problem persists, contact Customer
Experience.

USB Power Port


The Litter-Robot is equipped with a USB USB
power port under the Bonnet on the backside of
the Bezel. This port will provide 5V (1A) power for
any external USB devices.

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Optional Accessories:
Backup Battery
The Litter-Robot can be equipped with a Backup Battery. This sealed 12VDC, 1.3 Amp
Hour battery allows the unit to continue working during power outages. When power to
the Litter-Robot is interrupted, the unit automatically switches to Backup Battery Mode,
indicated by the Control Panel Light Bar changing from full blue to solely the Power button
LED flashing blue.

Note: WiFi and Night Light functionality will be disabled during Backup Battery Mode
to conserve energy. Light Bar display intensity will be reduced by 50% and Night Light
functionality will be disabled to conserve energy.

The battery pocket and connectors are located in the motor compartment of the Base.
Backup Battery Kits can be ordered from litter-robot.com. Note: Use of accessories that
are not sold at litter-robot.com, whisker.com, or any of our authorized resellers’ websites is
not approved or endorsed by Whisker. Whisker is not responsible for accidents or injuries
that occur from use of non-Whisker accessories. Any modifications to or unauthorized uses
of your Litter-Robot may void the warranty.

Use and Care


Installing Waste Drawer Liners
The Litter-Robot ships with a Waste Drawer Liner installed. These liners are made specifically
for the Litter-Robot, but any 10-13-gallon (37-49L) trash bag will also work.

1. Open a new Waste Drawer Liner or bag.


Waste
2. Wrap the edges of the Waste Drawer Drawer
Liners
Liner or bag over the flange of the Waste
Drawer.

3. Push the remainder of the bag into the


bottom of the Waste Drawer and then slide
the Waste Drawer shut.

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Carbon Filter
The Litter-Robot is equipped with a flexible Carbon Filter pad
that is installed on the outer bottom area of the Globe. This Carbon
filter sits directly over the Waste Drawer to absorb odors. The Filter
Carbon Filter is easily removed and installed
by starting a Clean Cycle, then opening the Bonnet
when the Globe is at the Dump Position. Replace
the Carbon Filter as needed. Under normal use,
one filter should last approximately 1 month. The
Carbon Filter is not required for the unit to function.

Replacement Carbon Filters and other odor-absorbing


accessories can be ordered at litter-robot.com.

Base Seal Strips


The Litter-Robot is equipped with brush-type Seal Strips
on both the top and bottom of the Base.
These Seal Strips help contain odors within the
Waste Drawer.
Seal
Replace the Seal Strips when you notice they are Strips
worn flat or peeling up. Make Seal Strips last longer by
trimming loose edges between replacements. Be careful
not to get them wet when cleaning the Base or they may
begin to peel. Replacement Seal Strips can be ordered at
litter-robot.com.

Emptying the Litter-Robot


1. Press the Empty button to cycle the Globe clockwise, which will allow
the litter to fall through the Waste Port and into the Waste Drawer for easy
disposal.

2. If litter remains in the Globe, sweep the granules toward the Waste Port.

3. Press any button to return the Globe to the Home position.

IMPORTANT: Supervise and prevent your cat from entering during the Empty cycle,
as the unit may not detect your cat without litter in it.

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Cleaning the Globe


1. Press the Empty button to cycle the Globe clockwise, which will allow the litter to
fall through the Waste Port and into the Waste Drawer for easy disposal. Sweep any
leftover litter toward the Waste Port. Then, press either Cycle or Reset to return the
Globe to the Home position. Ensure that all litter has been removed from the Globe—
wet litter turns into messy clay!

2. Turn the Litter-Robot OFF and unplug the unit.

3. Open the Bonnet: Press and hold the buttons on both sides of the Bon­net, then lift and
rotate the Bonnet to its open position.

4. Remove the Globe: Using the handle, lift the Globe off the Base.

5. Remove the Carbon Filter.

6. Clean the Globe with Litter-Robot cleaner spray or wipes, or with water and a mild
soap. There are no electronic compo­nents in the Globe that can be damaged by soap
and water. If the Globe has become extremely dirty, it can be soaked and cleaned
with a water hose.

7. Let the Globe dry completely before reassembling it to the Base and closing the
Bonnet (see page 27).

Handle Globe

For a quick touch-up, you can use Litter-Robot cleaner wipes or a disposable towelette
to wipe the inside and upper half of the Globe (without removing the litter). You can also
manually rotate the Globe to a position where the litter is behind the screen, providing access
to the Flexible Globe Liner surface for spot cleaning. The Litter-Robot can then be used
almost immediately, since drying is nearly instantaneous.

Litter-Robot cleaner spray and wipes can be ordered at litter-robot.com.

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Cleaning the Waste Drawer


1. Pull the Waste Drawer out.

2. Clean the drawer with Litter-Robot cleaner spray or wipes or with soap and water.

Waste Drawer

Cleaning the Base


1. Never submerge, spray, or soak the Base or Control Panel. The Base and Control
Panel contains sensors and electronics.

2. Wipe the surfaces of the Base with a cloth dampened with a disinfectant. If using a
spray, spray away from the Base directly onto a cloth or paper towel, so disinfectant
does not get on the electronics.

3. Do not use bleach.

Remove Globe
For Easy Cleaning

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Reinstalling the Globe


1. Place the Globe on the Base in the approximate Home position. Holding the Globe
by the handle and sliding it back into the Base will align it approximately in the
Home position.

2. Ensure the back of the Globe is sitting flush in the rear bearing pocket and the gear
track is engaged to the motor pinion.

3. Rotate the Bonnet downward with light pressure on the sides such that the Bonnet
hugs the Globe. This will help to ensure proper alignment of the Bonnet latches to the
Base. Push down on the Bonnet from the top and make sure the Bonnet has latched
into place and the Bonnet is secure.

Note: The unit will not run without the Bonnet installed.

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Frequently Asked Questions


Will my cat actually go inside the Globe?

Cats are generally curious and will investigate new objects. Cats that are already used to a
covered litter box may be quicker to investigate.

We recommend that you place the Litter-Robot in the same location as the old litter box. You
can leave the old litter box near the Litter-Robot for a short time. Take a cup of litter from the
old litter box and add it to the clean litter in the Litter-Robot. The scent will be familiar, and the
cat will be inclined to investigate.

Once your cat ventures inside and feels the litter under their paws, they will know what
to do.

Can kittens use the Litter-Robot?

We do not recommend that kittens or cats that weigh less than 3 pounds use the
Litter-­Robot in the unattended Automatic Mode. Their low weight and very small size may not
activate the Cat Sensing system. Cats should weigh at least 3 pounds before using the Litter-
Robot in Automatic Mode.

We recommend leaving the Litter-Robot OFF and operating in "semiautomatic" mode.


When you see your kitten has used the Litter-Robot, turn it ON, and the Litter-Robot will
automatically perform a Clean cycle. Once it finishes (2 minutes), turn the power OFF. This
way, your kitten is safe while they get accustomed to the Litter-Robot at a young age—and
you don't have to scoop the litter box!

CAUTION: Leave the Litter-Robot turned OFF and only start a Clean cycle manually until you
are sure that all cats in your household are heavy enough to activate the Cat Sensing system.

What if my cat won't use the Litter-Robot?

If you and your cat are not completely satisfied, just return your Litter-Robot within 90 days
for a full refund of the purchase price. Please note that you are responsible for return shipping
costs. Please contact Customer Experience to request a Return Authorization (RMA) number.
We cannot accept return shipments without an RMA number.

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What happens if my cat tries to enter the Globe while it is rotating?

The Litter-Robot Cat Sensing system will detect your cat before they enter the Globe and the
motor will stop. Once your cat leaves the Globe, the Litter-Robot will wait 15 seconds before
attempting to resume the cycle. See OmniSense Cat Detection System on page 27.

Are there any rakes or wires inside the Globe?

No, the Globe does not contain any rakes or wires that could hurt or harm your cat. The Litter-
Robot was designed with your cat’s safety in mind.

Are the electronics or power source dangerous to my cat?

No, there are no electrical components inside the Globe. The Litter-Robot operates on a safe
15 Volts DC using an adapter very similar to the ones you may have at home for a clock radio
or for charging your cell phone.

Will the Globe turn while my cat is inside?

No, the Globe will not turn while your cat is inside. The Litter-Robot Cat Sensing system is
triggered each time a cat enters, or re-enters the Globe, resetting the countdown timer to
prevent the Clean cycle from starting for another 7 minutes.

What happens if the Globe jams?

If the Globe jams or an excessive load condition occurs, the unit will detect the condition with
our Overload Detection system (see page 28). In addition, the Litter-Robot is equipped with
dual Anti-Pinch Safety Features (see page 28).

Does the Litter-Robot require special litter?

No, the Litter-Robot simply requires clumping litter. We recommend a high-quality,


clay-based clumping litter. Use of lightweight litters, such as corn or wheat, may not pass
through the screen effectively. Some silica gel litter beads and crystals can also be used with
the Litter-Robot, as long as they are able to pass through the screen.

Litters that do not work in the Litter-Robot are strictly absorbent, non-clumping or loose-
clumping litters, newspaper-based litters, pine-based litters, and absorbent wood pellet litter.

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How much litter do I put in the Litter-Robot?

Fill the Globe with approximately 8-10 pounds of litter, until it meets the raised MAX Fill Line on
the Flexible Globe Liner when the litter is spread flat. If there is too much litter in the Globe, it
will be expelled into the Waste Drawer during the first few cycles. Since the waste clumps are
removed during each cycle, there is no need to put excessive litter in the Globe.

How often do I need to add litter?

The Litter-Robot uses litter very efficiently since the sifting system only removes the clumps.
We recommend checking the litter level against the raised MAX Fill Line (on the Flexible
Globe Liner) each time you empty the Waste Drawer, which is about once per week for a
single cat or twice for multiple cats. Be careful not to overfill the Globe.

Is dust a problem with the frequent rotation of the Globe and the movement of the litter?

No, the Litter-Robot is equipped with a low-dust screen design that allows the litter to sift
back through the screen during a Clean cycle without creating excessive dust.

How often do I need to empty the Waste Drawer?

This depends on the number and size of your cats. For two average-sized cats, twice per week
is typical. For a single cat, once per week is usually sufficient.

How often do I have to clean the inside of the Globe?

This depends on your personal preference and your cat's behavior. We recommend cleaning
the inside of the Globe every one to three months. See Use and Care on page 29.

How do I clean the Litter-Robot exterior?

Cleaning the Litter-Robot exterior is easy. First, remove the Globe, Bonnet, and Waste Drawer;
spray or wipe them down with Litter-Robot cleaner or with mild soap and water; or take them
outside for deep cleaning with the garden hose. All other surfaces can be wiped clean, but
should not be submerged.

CAUTION: The Base of the Litter-Robot contains electrical components that should not be
submerged. See Use and Care on page 29.

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90-Day In-Home Trial


Buy with confidence knowing that your investment is backed by our 90-day in-home
trial. If you or your cat are not satisfied with your Litter-Robot, simply return it for a refund of
the purchase price. You only have to pay return shipping.

If you purchased your Litter-Robot through a source other than Whisker, you must
coordinate the return with that source according to their return policy.

Whisker Customer Experience


If you have questions or need assistance, contact us! Visit our support site to get started
and to troubleshoot.

Online Troubleshooting
whiskersupport.com

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Version: LR4-8008-0b

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