Tribhuvan University

Institute of Information & Communication Technology

A Final Year Internship Report

On
"Data Entry"
At
Butwal Sub-Metropolitan City
In partial fulfillment of the requirement for the Bachelor's Degree
In
Information and Communication Technology Education
(Course Code: ICT. Ed. 495)

Submitted by:

Shova Bashyal (7650031)

[T.U. Reg. No: 9-2-50-2019]

Submitted to:

Butwal Multiple Campus

Department of Information Communication and Technology Education

Golpark, Butwal
Feb 2025
 Supervisor Recommendation

I hereby recommend that this internship work under my supervision by Shova Bashyal entitled
"Data Entry in Butwal Sub-metropolitan City" in partial fulfillment of the
requirement for Bachelor's Degree in Information and Communication Technology Education of
Tribhuvan University be processed for the evaluation.

……………………………..

Mr. Yubraj Khanal

Internship Supervisor

Butwal Multiple Campus

 ACKNOWLEGEMENT

I would like to express my sincere gratitude to the entire Butwal Sub-Metropolitan city family
for providing me with the opportunity to undertake my internship in Data Entry under the
mentorship of Mr. Roshan Kumar Regmi. His guidance, support, and expertise have been
invaluable throughout my internship journey, and I am truly grateful for the opportunity to learn
and grow under his mentorship.
I would also like to extend my heartfelt thanks to my fellow interns at Butwal Sub-Metropolitan
city, whose camaraderie, collaboration, and willingness to share knowledge have enriched my
internship experience. Their support and encouragement have made this journey both enjoyable
and rewarding.
I am deeply thankful to Mr. Yubraj Khanal, my supervisor for the internship, for his insightful
guidance and unwavering support. His feedback and encouragement have significantly
contributed to my professional development.
I am deeply thankful to Mr. Meghraj Acharya, the Program Coordinator for the assistance and
support in facilitating my internship placement. Their encouragement and guidance have been
instrumental in shaping my academic and professional endeavors.
Last but not least, I would like to thank all my friends who have stood by me and supported me
throughout this journey. Their encouragement, understanding, and unwavering support have
been a constant source of strength and motivation.
I am truly grateful to each and every individual who has contributed to my internship experience,
whether through guidance, support, or encouragement. Your contributions have played a
significant role in shaping my learning and growth, and I am deeply appreciative of your
generosity and kindness.

Thank you.
Shova Bashyal
 ABSTRACT

This report presents an overview of my internship experience in the Data Entry Department of
the Butwal Sub-Metropolitan . The primary objective of the internship was to gain hands-on ex-
perience in data management and administrative processes within a public sector organization.
My role involved collecting, organizing, and inputting data into digital systems, ensuring accu-
racy, consistency, and compliance with organizational standards. I also assisted in generating re-
ports and maintaining records to support decision-making and operational efficiency.

Throughout the internship, I developed technical skills in database management software and
honed my attention to detail and time management abilities. The experience provided valuable
insights into the challenges and importance of efficient data handling in public administration.
This report outlines the tasks performed, methodologies employed, challenges faced, and the
learning outcomes derived from the internship, highlighting its contribution to my professional
and personal development.

Keywords:- Efficient, highlighting, professional, experience, valuable, insights, challenges, ad-

ministration, management, support
 Table Of Content

Supervisor Recommendation...........................................................................................................2
ACKNOWLEGEMENT..................................................................................................................3
ABSTRACT.................................................................................................................................... 4
 Chapter 1: Introduction

1.1 Introduction

This report provides an overview of my internship, where I focused on developing and enhanc-
ing my skills in the field of data entry. During the internship, I gained valuable technical exper-
tise, particularly in using tools and technologies like Excel, My SQL and Microsoft office Access
(MS Access) to data entry and visualize data effectively. My learning journey involved master-
ing key functionalities, such as Excel's PivotTables and formulas for data manipulation, MY
SQL for querying and managing databases, and MS access for creating table, form and report.

These projects provided hands-on experience in solving real-world problems, allowing me to

bridge the gap between theoretical knowledge and practical application. I also honed critical soft
skills, such as problem-solving, communication, and project management, which are vital for
success in the field of data entry.

The internship was a transformative experience that not only strengthened my technical founda-
tion but also deepened my understanding of the value of data-driven decision-making. It has pre-
pared me to address challenges in diverse domains, making me more confident in my ability to
contribute meaningfully to future entries projects.

1.2 Problem Statement

During my internship at Butwal Sub-Metropolitan City, several key challenges were identified
that guided the projects I undertook. These issues primarily focused on improving data manage-
ment practices, enabling data-driven decision-making, and enhancing operational efficiency
within the municipality. I identified the following key challenges:

 Inconsistent Data Management: Lack of standardized methods for collecting, entering, and
managing data, leading to errors and inefficiencies.
 Data Overload: Large volumes of data from multiple departments make manual handling
challenging and prone to delays.

 Limited Digitization: Many processes still rely on paper-based records, creating redun-
dancy and difficulty in accessing information quickly.

 Human Errors: Data entry errors due to manual processes affect the accuracy and reliabil-
ity of records.

 Integration Challenges: Difficulty in integrating data across various departments, limiting

the ability to analyze and use data effectively.

 Time Constraints: Limited time and resources to input, validate, and maintain data for
timely reporting and decision-making.

 Inadequate Training: Staff and interns may lack sufficient training in using modern data
entry tools and techniques.

 Data Security Risks: Insufficient safeguards to ensure the confidentiality and security of
sensitive information during data handling.

 Lack of Real-Time Updates: Absence of systems that provide real-time data updates for
immediate access and informed decision-making.

 Resource Constraints: Limited access to advanced software, tools, or infrastructure needed

to streamline the data entry process.

These challenges highlight the need for improved systems and practices to enhance the effi-
ciency and reliability of data management at the Butwal Sub-Metropolitan office.

1.3 Objectives

The most important objective of an internship is to make students familiar with the real working
environment. By doing an internship, we get all of the personal and cultural perks while
simultaneously reaping the professional benefits. The objectives of the internship program are as
follows:
 Data Accuracy: Ensure accurate and error-free entry of data into the system to maintain the
integrity of official records.
 System Familiarization: Gain hands-on experience with the data management tools and soft-
ware used by the Sub-Metropolitan office.
 Support Administrative Functions: Assist in organizing, updating, and managing datasets
crucial for efficient office operations.

 Data Verification: Cross-check and verify the accuracy of existing records to ensure
consistency and completeness.

1.4 Scope and Limitation

During my 10-week internship at Butwal Sub-Metropolitan City, I worked on data entry projects
that focused on improving resource allocation, service performance, and decision-making
through data visualization and management.
Scope

 Data Collection and Entry: Involvement in digitizing municipal records, updating data-
bases, and ensuring accurate data input.

 Software Utilization: Use of specific tools or platforms (e.g., Microsoft Excel, Google
Sheets, or proprietary software) for data management.

 Team Collaboration: Coordination with municipal staff to gather necessary information and
clarify data-related queries.

 Reporting: Preparing summaries or reports on data trends and discrepancies as part of daily
or weekly tasks.
Limitations

 Access Restrictions: Limited access to sensitive or confidential municipal data due to secu-
rity policies.
 Resource Constraints: Dependence on the availability of tools, systems, or supervisors for
task completion.
 Data Quality Issues: Challenges in ensuring the accuracy of outdated or incomplete data
provided for entry.
 Time Constraints: Fixed internship duration may limit the scope of contribution and experi-
ence.

1.5 Report Organization

This internship report is organized as follows:

Chapter 1: Introduction
This chapter provides an introduction to the internship, including an overview of the tasks
undertaken, the problem statement, objectives, and the scope and limitations of the internship.

Chapter 2: Organization Details and Literature Review

This section discusses the background of Butwal Sub-Metropolitan City, its organizational
structure, working domains, and the department where I worked. It also includes a literature
review of relevant studies and materials related to the internship tasks.

Chapter 3: Internship Activities

This chapter outlines the activities I carried out as a Data Analysis Intern, detailing the roles and
responsibilities, weekly logs, project descriptions, and the technical aspects of the tasks I
completed during the internship.

Chapter 4: Conclusion and Learning Outcomes

The final chapter provides a summary of the internship, highlighting key learning outcomes and
personal development gained throughout the 10-week experience.
 Chapter 2 - Organization Details and Literature Review

2.1 Introduction to Organization

Butwal Sub-Metropolitan City is a local government entity based in Butwal, Nepal, responsi-
ble for providing essential services and infrastructure to its residents. Established with the aim of
fostering sustainable development and improving the quality of life, Butwal Sub-Metropolitan
City focuses on areas such as urban planning, public health, education, and community welfare.
It plays a critical role in enhancing the socio-economic development of the region by managing
local governance, ensuring resource allocation, and implementing key policies.

The primary mission of Butwal Sub-Metropolitan City is to ensure efficient and transparent gov -
ernance that promotes the well-being of its citizens. It aims to deliver high-quality services while
fostering community engagement, promoting environmental sustainability, and improving the
city's infrastructure. The city also prioritizes the use of technology and data-driven decision-mak-
ing to streamline operations and enhance service delivery.

With a diverse and skilled team of professionals, Butwal Sub-Metropolitan City leverages strate-
gic partnerships and collaborations with local, national, and international organizations. These al-
liances enable the city to adopt best practices in governance, urban planning, and public service,
while also facilitating innovation in civic administration.

Through a commitment to transparency, efficiency, and customer satisfaction, Butwal Sub-Met-

ropolitan City continues to position itself as a leading local government entity in Nepal, working
tirelessly to improve the quality of life for its residents and ensure sustainable growth.

Choosing Butwal Sub-Metropolitan City for my internship provided me with the opportunity to
work in a dynamic and government-driven environment that focuses on community development
and public service. The city's commitment to sustainable urban planning, transparency, and effi-
cient service delivery offered an ideal setting to apply my data analysis skills and gain practical
experience. Additionally, the involvement of Butwal Sub-Metropolitan City in various commu-
nity-centric projects allowed me to contribute to initiatives that have a direct impact on local
governance and residents, while gaining a deeper understanding of real-world data applications
in public administration.

Table 1.1: Internship Organization's Information

Location: Butwal Sub-Metropolitan City, Butwal, Nepal

Contact No.: +977 71 540035

Email Address: info@butwalmun.gov.np
Website: https://butwalmun.gov.np/

2.2 Organizational Hierarchy

Butwal Sub-Metropolitan City is structured to promote efficient governance and service delivery
through its various departments. The organizational hierarchy includes a mix of administrative
staff, technical teams, and support personnel, ensuring that the city operates smoothly while en-
gaging in strategic initiatives for development and public welfare. The structure emphasizes col-
laboration across departments to achieve seamless service delivery and manage projects effec-
tively.
 Butwal sub-
metropolitan City

Department Executive Support Staff &

Mayor Deputy Mayor
Heads Officer Interns

Urban Planning Data Analysts

& Development (Interns)

Public Health Web Developers

& Safety (Interns)

Education & Project

Welfare Coordinators
(Interns)

Finance &
Administration

Data Analysis
& IT

Project
Management

Figure 1: Organizational Hierarchy of Butwal Sub-metropolitan City

This hierarchy ensures clear roles and responsibilities, with an emphasis on collaboration and ef-
ficient project management, ultimately working towards improving the quality of life in Butwal.

2.3 Working Domains of Organization

Butwal Sub-Metropolitan City operates across several key domains to serve the community and
ensure sustainable development. The primary working domains of the city include:

ERP Field
Development of Customer Relationship Management (CRM) systems to improve daily opera-
tions and support multiple users across departments.
CRM Field
Creation of adaptable CRM systems to streamline public service management and improve citi-
zen interaction with the city.

Open Source Field

Contribution to open-source projects to share solutions and enhance local services. The city
leverages open-source technologies to create cost-effective, scalable solutions while promoting
training and adoption of these tools.

2.4 Description of Intern Department

I worked in the Data Internship Department at Butwal Sub-Metropolitan City under the mentor-
ship of Mr. Roshan Kumar Regmi. The department consisted of several interns who collaborated
on various data entry projects for the city. In the first half of the internship, we focused on devel-
oping key data entry skills such as data cleaning, statistical analysis, data visualization, and
working with tools like Excel, MY SQL, and MS Access. In the second half, we applied these
skills to real-world municipal projects, providing valuable insights and visualizations for the
city's decision-making processes. This hands-on experience allowed us to combine theoretical
knowledge with practical application, preparing us for future careers in data entry.

2.5 Literature Review and Related Studies

An internship is a temporary opportunity that provides hands-on training and skill development
in a particular field or career path. Internships may be paid or unpaid and can vary in duration
and hours. What sets an internship apart from a regular job or volunteer work is the purposeful
"learning agenda" that guides the intern's experience. Engaging in an internship can be a valuable
way to gain career-related experience during your studies or after graduation (THEOGENE,
2012)
A database stores data on different types of objects (inventory), events (transactions), individuals
(employees), and locations (warehouses). A data warehouse, on the other hand, is a specialized
database used for reporting and data analysis. It serves as a centralized data repository created by
combining data from multiple sources. Data warehouses store both current and historical data,
and they are commonly used for generating trend reports for senior management, such as
comparisons on a quarterly or annual basis (Maria, p. 2012).
 Chapter 3: Internship Activities

3.1 Roles and Responsibilities

During my 10-week internship as a Data entry at Butwal Sub-Metropolitan City, I was involved
in various tasks and responsibilities that supported data-driven decision-making for the city's op-
erations. My key roles and responsibilities included:

1. Data Collection and Input:

 Gather data from paper documents, digital files, or other sources provided by the municipal-
ity.

 Enter data into designated software or spreadsheets with precisions.

2. Data Verification and Quality Control

 Cross-check inputted data with original documents to ensure accuracy.

 Identify and report inconsistencies, errors, or missing information to supervisors.

3. File organization and Management:

 Organize physical and digital files for easy access and secure storage.

 Assist in implementing systematic naming conventions for documents.

4. Database Maintenance:

 Update and maintain municipal records as per instructions.

 Perform routine checks to ensure the integrity and completeness of the database.

5. Report Preparation

 Prepare summaries or basic statistical reports based on entered data.

 Present findings or progress reports during team meetings, if required.

6. Compliance and Confidentiality

 Follow organizational guidelines for handling sensitive or confidential information.

 Adhere to data privacy and security standards set by the municipality.

These roles and responsibilities allowed me to develop a strong foundation in data entry, enhance
my technical skills, and understand the practical applications of data in municipal governance.
Through this internship, I gained valuable experience in handling real-world data challenges and
providing actionable insights that support decision-making in Butwal Sub-Metropolitan City.

3.2 Weekly Log