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SUPPLY-CHAIN-Chapter-1

The document provides an overview of supply chain management, defining it as a network of suppliers and logistics that manage the flow of materials and products. It outlines essential features, benefits, functions at strategic, tactical, and operational levels, and factors affecting supply chains in the hospitality industry, including challenges like raw material costs and inventory handling. The emphasis is on the importance of customer satisfaction and the need for effective management systems in the hospitality sector.
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© © All Rights Reserved
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0% found this document useful (0 votes)
5 views

SUPPLY-CHAIN-Chapter-1

The document provides an overview of supply chain management, defining it as a network of suppliers and logistics that manage the flow of materials and products. It outlines essential features, benefits, functions at strategic, tactical, and operational levels, and factors affecting supply chains in the hospitality industry, including challenges like raw material costs and inventory handling. The emphasis is on the importance of customer satisfaction and the need for effective management systems in the hospitality sector.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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CHAPTER 1:

BASIC CONCEPTS
AND
OVERVIEW
OF
SUPPLY CHAIN MANAGEMENT
Reporters:
Gerilla, Melody M.
Domingo, Ma. Nicole
Agullo, Rea May
WHAT
IS
SUPPLY CHAIN?
A supply chain is a network of
suppliers,manufacturers, assemblers,
supply and delivery centers, and
logistics installations that perform
functions such as material sourcing,
processing, and shipment to buyers of
those materials of an intermediate or
finished product.
ESSENTIAL FEATURES
OF
SUPPLY CHAIN MANAGEMENT
1. INTEGRATED BEHAVIOR
2. MUTUALLY SHARING
INFORMATION
3. MUTUALLY SHARING
CHANNELS RISK AND
REWARDS
4. COOPERATION
5. FOCUS ON SERVING
CUSTOMERS
6. INTEGRATION PROCESSES
7. PARTNERS TO BUILD AND
MAINTAIN LONG TERM
RELATIONSHIP
BENEFITS OF SUPPLY CHAIN
MANAGEMENT
1. Builds stronger partnerships and
support with clients.
2. Provides better distribution processes,
with less delay, for demanded goods and
services.
3. Increases efficiency and functions for
companies
4. Lowers shipping and warehouse
costs
5. Eliminates costs directly and
implicitly
6. Supports the shipping at the
right spot with the right goods
7. Enhances asset management and
encourages the effective
implementation of just in-time
inventory models
8. Assists businesses in responding to
global dynamics, economic upheavals,
growing market preferences and
associated disparities.
9. Assists businesses in the supply chain
to reduce duplication, eliminate risks,
and achieve efficiency.
FUNCTIONS OF SUPPLY
CHAIN MANAGEMENT
1. STRATEGIC LEVEL
Strategic network optimization
involving warehouse, fulfillment
center, and facilities numbers,
locations, and scale
Strategic relationships, contact
networks for crucial details and
technological enhancements such as
cross-ducking, exporting directly, or
logistics with third parties (with
vendors, dealers, and consumers)
Management of inventory life cycles
to optimally combine new and
current goods in the supply chain
and capacity management.
Chain operations for information
technology
Coordination of the whole
corporation plan with the strategy of
supply
2. TACTICAL LEVEL
Sourcing and other procurement
decisions
Decisions on production including
the concept of contracts, schedules,
and plans for the operation
Purchasing choices including
inventory size, location, and
consistency
The strategy of transport including
pace, routes, and contracting
Competition benchmarking of all
processes including best practices
around the business
Fees with milestone
Customer demand and customer
habits focus
3. OPERATIONAL LEVEL
The coordination of the allocation of daily
output for each production plant it the
supply chain (minute by minute)
Preparation and forecasting of demand,
alignment of all customers’ needs, and
prediction- and provision-sharing with all
suppliers
In coordination with all vendors, the supply
preparation, including existing inventories
and forecast demands
Inbound activities including retailer
transport and shipment receipt.
Production processes involving materials use
and finished products streaming
Outbound operations, all tasks including
customer efficiency, warehousing, and
transport
Pledging orders for all retailers, production,
fulfillment center, and other clients on all
restrictions within the supply chain
All cases of transit disruption from
manufacturing level to supply level, and plan
for consumer payment through retention of
business by the insurance provider
FACTORS AFFECTING SUPPLY
CHAIN
IN
HOSPITALITY INDUSTRY
1. The hotel’s customer or guest is
referred to as “God”. When it comes
to strict uniformity, it may difficult
at times. Customer satisfaction is
critical in the hotel industry. This
has a detrimental impact on supply
chain management.
2. Management systems of different
types, such as hotel operators,
franchisees, chain hotels, and so on,
are various control systems, that
have varied implications on the
supply chain management.
3. Current market trends indicate that
computerized property management
systems are utilized but solely for front
office administration and reservation.
Interconnections across office
operations, whether in the hotel front
office, back office, or buying process,
are rare on most hotels.
CHALLENGES OF
HOSPITALITY INDUSTRY
RELATED
TO SUPPLY CHAIN
1. Raw Material Costs
the cost of purchasing raw
materials in the hotel industry is
prohibitive. The vast majority of
the hotel’s consumables are
organic. A hotel store handles
massive amounts of goods at
meager prices. Much of the direct
cost of material is spent on these
items.
2. Material Ordering Costs

individual agencies often utilize


handwrittenintends and
transactions independently.
Several hotels do not have
automated entry and sales request.
Consolidating these indents and
standards takes a long time.
3. Inventory Handling

the required product forecast is very


uncertain. It turns into a paper tiger
even after it is done. The purchasing
department stockpiles large quantities
of goods and does not deliver the best
items to the user departments on time.
This is common problem that leads to
higher expenses.
4. Emergency Purchases

due to lack of preparation, emergency


purchases are the norm rather the
exception. Purchases are made on the
spur of the moment at the request of
user departments are subsequently
formalized by completing the
necessary paper work.
CHAPTER SUMMARY

-END-

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