DME SCRIPT
DME SCRIPT
So Ma'am/sir the reason of my call recently medicare sent you the new medicare card which
has a golden color barcode chip on it, have you received that or not yet?
And i have you address for shipping of your new medicare card (address XYZ) is that correct?
Got it ! Ma'am/sir
And your date of birth i have in my record (Example November 10th 1938) correct?
Got it !
And on the record i have your old medicare claim number (Example 5GX2V13JP18) is that
correct?
Perfect, I got it !
And i can see your primary care physician doctor in my record (Example Doctor Name Kevin J
Schiller) is that correct ?
I Got it ma'am/sir !
Alright then that's all we need now for the new medicare card, and by the way have you
received your complimentary gift from the medicare health insurance?
(Patient will say which kind of gift then let the patient know)
Actually along with the new medicare card, we are also sending to everyone complimentary gift
and it will for your medical conditions, and it will be a gift from the medicare health insurance so
you don't have to pay anything personally, sounds good for you ma'am/sir ?
● So are you suffering from any kind of a pain like Arthritis, Old age pain, On n Off pain
sometimes?
(Just get answers)
● Do you have diabetes? (if yes) type1 or type2
● Have you had cancer in the past ?
● Do you have any Neurological Problem like anxiety depression sometimes?
Alright Ma'am/Sir you are good to go for the complimentary gift it will deliver within 4 to 5
business days and do accept the gift, do not deny do not return and do not reject please.
Once patient agreed for the product then make a recording according to the script which
is already provided for every product…
REPEAT THE ADDRESS, NAME, DATE OF BIRTH AND DOCTOR NAME AND DOCTOR
ADDRESS