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SEL Company Profile

SEL Telecommunications Sdn Bhd, established in 1986 as a subsidiary of Alcatel France, provides comprehensive turnkey services in the telecommunications industry, including repair, refurbishment, and engineering services. The company is ISO 9001:2015 certified and offers a wide range of telecommunications equipment and maintenance solutions at competitive prices. With a team of 32 skilled personnel and branch offices in Thailand and Vietnam, SEL is committed to customer satisfaction through quality products and prompt service delivery.

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0% found this document useful (0 votes)
57 views66 pages

SEL Company Profile

SEL Telecommunications Sdn Bhd, established in 1986 as a subsidiary of Alcatel France, provides comprehensive turnkey services in the telecommunications industry, including repair, refurbishment, and engineering services. The company is ISO 9001:2015 certified and offers a wide range of telecommunications equipment and maintenance solutions at competitive prices. With a team of 32 skilled personnel and branch offices in Thailand and Vietnam, SEL is committed to customer satisfaction through quality products and prompt service delivery.

Uploaded by

2011273434
Copyright
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We take content rights seriously. If you suspect this is your content, claim it here.
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Your One Stop Solution Services and Engineering

Incorporated in 1986 as a wholly owned subsidiary of Alcatel France


as was known as SEL AG.

Through experienced, motivated and dynamic team, SEL


Telecommunications Sdn Bhd was formed in 1986 to provide a full-
turnkey services in Telecommunication Industry.

Our missions are to satisfy our customer by producing quality product,


excellent services with prompt delivery at a competitive price.
Company Name : SEL TELECOMMUNICATIONS SDN BHD

Registration No : 152685-T

Date of Incorporation : 21 APRIL 1986

Address : NO 20, JALAN ANGGERIK VANILLA Z31/Z


SEKSYEN 31, 40460 KOTA KEMUNING,
SHAH ALAM, SELANGOR DARUL EHSAN

TEL : +603 5122 6016 FAX: +603 5122 0116

Branch Office : SEL THAILAND


SEL VIETNAM
CHIEF EXECUTIVE
OFFICER

Manpower Capacity
WAREHOUSING
Management / Administration : 6 pax MANAGER
Technical Engineer / Technician : 19 pax

Warehousing : 5 pax
LOGISTICS
Logistics : 2 pax

Total Manpower : 32 pax


 ISO 9001:2015 Quality Management System
Repair & Return of Telecommunication Equipment

 SIRIM QAS International


Telecommunication Product – Repair Centre

 CIDB Construction Industry Development Board


G6 Category (B04, CE21, CE31, M15)
1) Mr. Chris Liew
Position: Sales Manager
H/P: +6012 558 9358
Email address: chris@seltelecom.com.my
1) Repair & Refurbish Services
 Base Station Transceivers (BTS, RRU & BBU (2G, 3G & 4G)
 Synchronous Digital Hierarchy (SDH-Tellabs, NOKIA)
 Microwave & RF Repair (NEC, Nera, Nokia, SM)
 Power Supply & Rectifier Repair
 Very Small Aperture Terminal (VSAT)
 Test & Measuring Equipment

2) Spare / Asset Management


 Storage (Warehousing and racking system)
 Spare Monitoring / Buffering
 Equipment Testing
 Packing and Delivery
 Reporting & Tracking
3) Engineering Services
 PROJECT MANAGEMENT AND CONSULTATIONS.

Job Scope:

 Site Acquisition, Technical Site Survey for RF, Transmission and CME

 Wireless Equipment Installation, In-Building Coverage Installation


Testing and Commissioning (Huawei, ZTE, Ericsson).

 SPDH equipment installation. (Huawei, NEC, SM)

 CME supply, fabrication and installation.

 Power system, rectifier, battery installation.


 Script writing, Integration, Configuration, RF Cable Testing, Fibre
Optic Testing, FE/E1 Testing

 Outside Plant (OSP) - CIDB compliance and highly skilled experienced


teams having experience building infra-structure and fibre cabling
works more than 1000 kilometers.

 Specialized Civil Works teams who have worked closely with tower
erection and have equal Long and intricate experience of the
demands particularly relating to tower erection.

 Decommissioning, Dismantling and make good of telecommunications


sites, equipment, towers, rooftop, offices, warehouse and others.
4) Sourcing and Supply of Refurbished
Telecommunication Equipment
 Sourcing & Supply
 60%-70% cost saving from OEM price list
 End of Life (EOL), End of Service (EOS) Equipment
 Purchased of telco used Equipment. Higher price than scrap value
5) ICT maintenance service and solutions
- Supply new and refurbished hardware
- Hardware maintenance services
- Hardware upgrades
- Relocation
- Cable installation services
.
Repair and Refurbish Center

Our Repair Center is divided to 5 main repairing


category which is:

 Base Station Transceivers (BTS, RRU & BBU (2G, 3G & 4G)
 Synchronous Digital Hierarchy (SDH-Tellabs, NOKIA)
 Microwave & RF Repair (NEC, Nera, Nokia, SM)
 Power Supply & Rectifier Repair
 Very Small Aperture Terminal (VSAT)

Each of the above department having its own dedicated


Engineers and Technicians will a full equipment test gear
required to support troubleshooting and repair of our customer
equipment.
Received Faulty Equipment from Customer

Physical Equipment Inspection / Delivery Order / Work Order No.

Updating Master Tracker and Issuance of Technical Report

Equipment Evaluation / Trouble Shoot & Repair

OK

Not OK Equipment
Testing

OK
Technical Report

Equipment Packing and Delivery Order

Delivery Arrangement
Base Station Transceiver (BTS)

Equipment OEM/Brands Equipment Models / Cards / Family


Tetra Indoor Base Transceiver (TIB), Tetra Outdoor
R&S Tetra BTS
Base Transceiver (TOB)
Enebula BSR RPS, RPA, RTX, RRX, RCPU,
ZTE BBU & RRU BPK, FA, SA, PM3, B8200GU360, CCE1, CC1B
UBBPD6, UBBPD4, UMPT, UPEU, GTMU, UCIU, G900,
Huawei BBU & RRU
W900, L1800, W2100, L2600
Motorola BTS HORIZON MICRO 6 (HM6)

Synchronous Digital Hierarcy (SDH)

Equipment OEM/Brands Equipment Models / Cards / Family

Tellabs GNX, QMH, SCU-H, SMH502

Nokia 1650SM, 1660SM


Base Station Transceiver (BTS)

R&S Tetra BTS (TIB – Indoor Base


Transceiver)
Base Station Transceiver (BTS)

R&S Tetra BTS (TOB – Outdoor


Base Transceiver)
Base Station Transceiver (BTS)

ENEBULA BSR
Base Station Transceiver (BTS)

ZTE BBU & RRU


Base Station Transceiver (BTS)

HUAWEI BBU & RRU


Base Station Transceiver (BTS)

Motorola BTS
Synchronous Digital Hierarcy (SDH)

SDH
Microwave Equipment (PDH) – Indoor & Outdoor uNIT

Equipment OEM/Brands Equipment Models / Cards / Family


AWY 9400 , MPR 9500, LSY 9400, Melody,
Nokia
SRAL, SRAL XD, SRA 4, FPR, FPMR
NEC V4, Pasolink, Pasolink Neo, Pasolink Ipaso, VR10
Wimax WBPM, PM3, R9100 RRU, TFM, MPIM
Huawei Huawei Optic RTN
Ercisson Minilink C, Minilink E
Evo, Citylink, Interlink, CompactLink, NL29X, Smart
Nera
Metro
SM ALCplus, ASN, ASL

Ceragon IDU IP10, IP10E, RFU-CX-13, RFU-CX-15

Harris Globestar, Microstar, Quadralink


Microwave Equipment (PDH) – Indoor & Outdoor uNIT

Huawei RTN SM

Nokia Siemens Nera


Microwave Equipment (PDH) – Indoor & Outdoor uNIT
Huawei RTN NEC Pasolink

Alcatel Lucent
Rectifiers

Equipment OEM/
Equipment Models / Family
Brands

48/56AB, 48/56BA, 48/40D, 48,50CA, 48/50DD, ESAC295-


Delta
AAD01

Emerson 800, U1800, U2900, U3200, M501D

1500W, 1500W Solar, 2000W, 3000W, SMPS 1000, Minipack


Eltek
800, Smartpack Extended, Smartpack WEB/SNMP

Hammer Simmons SM1500, SM1600, SM1800


ETN NPR 48, APR 48, APR 48-3G
Power One FMP 32.48, FMP 16.48
GERM4820-01VA, GERM4860-01VA, ZXD1500, ZXD2400,
ZTE / MSAN
ZXD3000
Rectifier Repair

ELTEK FLATPACK 1 ELTEK SMARTPACK

ELTEK FLATPACK H2 ELTEK FLATPACK 1

Emerson, Eltek, Ascom, Delta, Harmmer Simmons, Eltek, PowerOne


Rectifier Repair

DELTA EMERSON

ZTE MSAN
Load Bank Test Facility

29
VSAT, REPEATERS & Data

Equipment OEM
Equipment Models / Family
Brands
Terrasat IBUC, IBUC2, PSUI
Mean Well Power Inverter 200w, 400w
Norsat LNB
Palapa LNB
Equipment OEM
Equipment Models / Family
Brands
Guanri RPT863, RPT653, RPT663
Comba RX2123, RF9122
Andrew M 2143, M 2137,

Equipment OEM
Equipment Models / Family
Brands
EZWELL SPVE48, CHAS02
FRM220-CH01M/AD, FRM220A-GSW/SNMP, FRM220A-
CTC
MUX4T-R
VSAT & Repeaters

TERRASAT IBUC, GUANRI


REPEATERS, NORSAT LNB
VSAT & Datacom

Marconi, Skystar, Comtech, Datacom, Terasat

REPEATER & BTS

Guanri, Comba, Femto


Test & Measuring Equipment

VNA, Spectrum Analyzer, Power Meter, Signal Generator, Data COM


Analyzer, Network Analyzer, Power Amplifier, EMC Analyzer
Oscilloscope, EMC Analyzer, LCR Meter, VNA & etc
.
In Spare and Asset Management, We provide:

 We provide the proper facilities to store, refurbish, test,


spare monitoring / buffering and packing for transportation to
site according to our customer’s requirements.

We CHECK, We MANAGE, We MAINTAIN, We REPORT

.
WAREHOUSING TECHNICAL

EQUIPMENT
INVENTORY MAPPING &
MANAGEMENT ASSEMBLY

SPARE Technical VALUE ADDED


MANAGEMENT Warehousing
AND BUFFER REPAIR &
TRANSPORTAT REFURBISH
ATION &
DISTRIBUTION
ASSET
RECOVERY
REPORTING /
SAP
SEL

SAP
Spare and Asset Management

.
Spare and Asset Management

.
.
.
.
Experience in outside plant (OSP):

Details site survey for civil & fiber cables works


Permitting scope including Local Authorities, Landlord & Building
management approval
Civil works infrastructure implementation with various methods
such as HDD, Micro-trenching, Carriage way & grass verge open
trenching & Aerial poles.
Fiber cable installation, termination, splicing, end to end testing &
commissioning.
Optical Fiber Maintenance complies with client service level
agreement.
Total fiber cable installation complete with civil infrastructure over
1000 kilometer.
BASE TRANSCEIVER STATION (BTS)

End-To-End Infrastructure Build :

Site acquisition involves assisting the customers to acquire the


proposed locations for new sites.

TSS comprises evaluation of sites suitability and the relevant


infrastructure requirements, amongst others, site measurements and
dimensions, type of equipment installation and cable specifications,
nearest locations of utilities such as source of power, line of sight or
other means of connecting the proposed site to other base stations,
required flight paths, possible description of airplanes and others.
BASE TRANSCEIVER STATION (BTS) End-To-End Infrastructure
Build :
.
Sourcing & Supply of Refurbsihed Equipment

As an alternative to the OEM, here at SEL our availability & expertise


to Source and Supply of refurbished telecommunication Equipment

With the estimation of 60% - 70% less that the OEM list price, we
offer refurbished equipment which warranty covered with OEM
quality conditions.

Reduces cost, fast turn around time, every refurbished item goes
through stringent quality control and testing to ensure equipment
functionality and reliability in supporting our customer urgent needs
for additional spare.

Over a million parts in stock of various telecom OEM equipment, we


are ready to support your order.
Our global market sourcing center
 United Kingdom
 Spain, Madrid
 Brazil, Sao Paulo
 Australia, Sydney

Why there is a need for Refurbished Equipment

 No material available in market (Obsolete/legacy)


 Alternative to OEM – Slow lead time EOS
 Lower cost compare to OEM
OEM brands
Product Range
ICT SERVICES

- Supply new and refurbished hardware


- Hardware maintenance services
- Hardware upgrades
- Relocation
- Cable installation services
Supply new and refurbished hardware
SEL specializes in competitively priced new and preowned Cisco, Juniper, and HPE
network hardware. Our network equipment products, switches, routers, wireless
access points, and their components are cost-effective alternatives to traditional
equipment manufactures.

Network hardware: Server hardware: Storage Hardware:


- Transceiver - HPE - Entry level
- Switches - Dell EMC - Midrange
- Routers - Cisco - Enterprise
- Wireless - IBM - Backup
- Security
- Accessory
Hardware maintenance services
SEL offers an independent from vendor and unbiased alternative maintenance
solution which provides our customers choices and flexibilities in maintaining and
refreshing their infrastructure equipment at their terms without influence from
their vendors.

Not only can our customers expect as much as 50-70% cost savings on hardware
maintenance and data center support without compromising uptime while reducing
operational risks, they also enjoy continuous support for equipment past their
Marketing lifespan (EOL) or vendor service lifespan (EOSL) for as long as they require.

Onsite Support: Our field engineers can be onsite within 4 hours.

Remote Support: Our service desk can provide remote monitoring via telephone and
remote connection 24/7

Spares Management: Let us take care all the sparing, logistics & warehousing at much
reduced cost covering all of your sites
Hardware Upgrades
Many organizations need additional storage, servers, network equipment or
processors to keep up with the ever-increasing need for data. Upgrading your
equipment may allow you to keep your equipment in service longer, increasing
your return on investment. SEL can provide upgrades on most of the equipment
we maintain.

Relocation
As your organization evolves, your IT infrastructure evolves with it.
In instances where you may need to relocate your data center,
SEL can aid in relocation, whether it’s moving several pieces of equipment
to a different site or moving complete systems to a colocation facility.
Our engineers work with you to map out a project plan while working within
your time and financial constraints.
Cable installation services
SEL provide a comprehensive range of cable installation services. These include:

- Data Communication Cabling


- Low and High Voltage Cable
- Control Cabling
- Instrumentation Cabling
- Fiber Optic Cabling
- CCTV Cabling
SEL PARTNERSHIP / CERTIFICATION LIST
OUR TEAM
OUR SERVICE
FAULTY HANDLING PROCESS

Fault Repair

Case Engineer failure


Call to Hotline information feedback analysis
feedback follow up report

create Assign processing Fault Service


receive
case engineer failure resolved acceptance

Escalation

Original
support
ESCALATION PROCESS
SLA

SEL agrees that it will provide a response by a qualified member of its staff to begin
diagnose and to correct a fault problem within one business day after notification by
customer via email or online portal. SEL will use commercially reasonable efforts to
resolve faults as soon as possible.

For customer to provide effective, fast, comprehensive, and the level of 7*24 service
support.

Based on SLA, we can provide:


• 2*7*24
• 4*7*24
• 8*7*24
• Next business day support
• Customer required SLA

Note: Details can be adjusted according to customers

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