English for Professional and Academic Communication.

E- mail writing. Profa. Dra Joana Pierce

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E-mail evaluation

Email has a complete

Email has no heading Email has incomplete heading; Email has complete heading, but
1. E-mail heading address and date with
missing the address or date. missing appropriate punctuation
proper punctuation
Attempts salutation, missing Has salutation, but missing
2. Salutation Email has no salutation Complete salutation
title, proper punctuation proper punctuation
Short and clear
3. Subject line No subject line Does not contain the topic Short and clear No impact
Carries impact
Email has appropriate closing, but Email has complete
4. Closing Email has no closing. Email has incorrect closing.
missing proper punctuation. appropriate closing.
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No description of action nor Describes the problem, role
Describes problem but not roles
5. 1st paragraph problem nor role of Unclear description of action of the participants and
or action
participants action
Background facts in a clear
6. 2nd paragraph No background Scarce or unclear background Background but not clear
way

Why your solution is better

7. 3rd paragraph No detail or solution Too much detail Solution to solve problem
than others.

8.

The email seemed to be a Ideas were somewhat

Ideas were expressed in a pretty Ideas were expressed in a
collection of unrelated organized, but were not very
9. Overall organization and clear manner, but the clear and organized fashion.
sentences. It was very difficult clear. It took more than one
ideas organization could have been It was easy to figure out
to figure out what the letter reading to figure out what the
better. what the letter was about.
was about. letter was about.
Email has many typing and Email has three or more typing Email has no more than two typing Email has no typing or
10. Typing Skills and spelling errors- sentences are or spelling errors.- most or spelling errors- spelling errors.
spelling and sentence incomplete and not stated in sentences are complete, well- all sentences are complete, well- all sentences are complete,
structure business terms. constructed, and most are constructed, and most are stated well-constructed, and most
stated in business terms in business terms. are stated in business terms.