STUDENT’S GUIDE TO PRACTICAL PLACEMENT

(including Hours Log)

CHC33021 CERTIFICATE III IN INDIVIDUAL SUPPORT

Name: ___________________________________________________________________________________

Placement Facility Name: __________________________________________________________________

Start Date: ________________________________________________________________________________

End Date: _________________________________________________________________________________

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 INFORMATION FOR STUDENTS
As part of your course, you are required to complete a minimum of 120 hours of practical placement.
This guide outlines:
▪ information on how the practical placement will work
▪ your rights and responsibilities while on placement
▪ Placement Hours Log – for logging all your hours that you work.

What is a practical placement?

A practical placement, or work placement, is a structured workplace learning program that requires you to
attend an actual industry-relevant workplace and work as if you were an employee. This helps you to practice
your real work skills and prepares you for entry into a qualified role in the workforce. Your placement will:
▪ help you link knowledge and skills with jobs
▪ help you to better understand theory you have learnt by putting it into practice
▪ give you hands-on experience in the workplace
▪ enable you to demonstrate skills that are required for completion of this qualification.
Placement is an assessable component of your course and is linked to specific units within your program of
study.
You may be familiar with the term ‘work experience’. Placement is different from work experience – instead of
simply observing what goes on, you will be given the opportunity to complete tasks to demonstrate skills related
to your program. You will do these tasks under the supervision of a workplace supervisor or your assessor
(during their workplace visits).

Benefits of participating in a practical placement

You will have the opportunity to:
▪ get experience in the industry that will help you develop and enhance your skills and knowledge
▪ apply the knowledge and skills learned during your course in a workplace setting
▪ get to know an employer.

Do I have to do work placement?

Yes, work placement is a compulsory part of your course.
Work placement is a valuable learning tool, and it will give you a wealth of experience and knowledge when it
comes to preparing you for work in the industry.
It is a good opportunity for you to learn from your workplace supervisor, get valuable feedback and it is also
one of the ways we ensure you have the skills required by this qualification. It enables us to see that you can
apply everything you have learnt in a real-life work environment.
The hours for placement set out above are a documented requirement of the qualification and some of the
units in your course. You will therefore not be able to be signed off on your qualification (and some units) until
all the hours have been completed.

How does placement work?

It is your responsibility to source work placement; however, we will help you if required.
When a potential workplace has been sourced for your placement, we will first meet with the host workplace
either in person or over the phone to ensure it is a suitable workplace for you to complete your placement at.
We need to make sure that the workplace will have someone who can take on the role of the Workplace

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Supervisor to ensure you are inducted to the workplace appropriately, ensure you learn during your placement,
give you feedback along the way, and liaise with us about your progress.
Once we have confirmed the suitability of the workplace, we will confirm the placement by completing a
Practical Placement Agreement. This will outline the details of the placement arrangements including when you
will work, who the supervisor is and confirm responsibilities of you as the student, the workplace and Elite
Academy Australia as the RTO. We will give you and your host workplace a copy of the agreement before
placement starts.
You should make sure you make arrangements with your host workplace prior to starting your placement to
ensure you understand requirements and expectations. This meeting will give you and your host workplace
time to get to know each other and to make sure that the placement will work for both parties.
If, at any time during your placement, you are experiencing any issues please contact your trainer/assessor to
discuss them.
The host workplace will also communicate with us if they are experiencing any problems. If required, a
placement can be cancelled if requested by the workplace as it is a voluntary service they are offering. If this
occurs, we will work with you to work out options for completing your placement hours.

Recording your placement hours

You must keep a record of work placement hours you complete.
A Placement Hours Log for recording hours has been provided in this booklet.
Work hours do not include times had for breaks – this time needs to be removed.
You will need your Workplace Supervisor to sign off at the end of each shift. It is important that you keep this
up to date at all times and do not lose your log. The log is used as evidence that you have completed the
required hours and if it is lost, you will need to repeat hours.

What are my responsibilities during work placement?

▪ During your placement you are expected to behave like any other employee and follow the rules of the
workplace and instructions provided by your Workplace Supervisor.
▪ If you are not sure about any instructions that you’re given, ask questions straight away. Do not do
something if you are unsure of what you are supposed to do.
▪ Make sure you arrive on time and do not go overtime when taking breaks.
▪ Contact your Workplace Supervisor prior to your allocated start time if you are unable to attend work due
to sickness or any other reason. You will need to make up the time lost.
▪ You may be required to wear a uniform for your shifts. Please make sure you discuss whether this is
required at your meeting with the workplace prior to starting.
▪ A key requirement of your placement is to ensure you complete the workplace tasks and/or assessment
requirements that involve workplace documents or practices. Make sure you look through the
requirements of your learning tasks and assessments of each unit/cluster prior to your placement so you
know what information to collect and complete while you are there.
In addition, you must:
▪ work within the hours identified on the Practical Placement Agreement
▪ be punctual and reliable always
▪ always work safely by following workplace policies and procedures
▪ be aware of and always adhere to ethical standards
▪ advise your assessor and your supervisor if you will be absent from a scheduled workday before your shift
is due to start
▪ advise your Trainer/Assessor if there are any changes to the arrangements with your work placement
▪ advise your supervisor of any upcoming visits from your Trainer/Assessor
▪ advise your assessor and your supervisor if you will be absent from a scheduled workday before your shift
is due to start
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Will I be paid while on placement?
No, work placements are unpaid.

Placement induction
During your first day of placement, your host workplace will provide you with an induction to the workplace.
This induction will include:
▪ times for starting, finishing and breaks
▪ names and roles of key personnel
▪ location of facilities
▪ procedures to be followed if there is an accident or emergency
▪ risks or hazards on the job
▪ workplace health and safety practices used in your workplace
▪ treatment of confidential information
▪ expectations of you during your placement
▪ any other relevant information.

What should I take with me to my work placement?

When attending work placement there are three main things you must take with you:
▪ Student’s Guide to Practical Placement (this booklet):
Take this with you each time you go to the workplace – your supervisor must sign off each attendance
(see the Placement Hours Log in this document).
• ID Proof:
▪ Lunch and snacks:
It is not compulsory for you take any lunch or snacks; however, it is always a good idea to have something
with you as you are often restricted to 30 minutes for lunch.
When taking food to placement, you must check with the workplace if there is any food you are not
allowed to take due to allergies (for example, there may be a ‘no nuts’ policy). You must always follow your
workplace’s policy regarding food.

What if I have an accident at work?

If you have an accident at work, immediately report it to your Workplace Supervisor, who will tell you what to
do next. Make sure you also contact your Trainer/Assessor straight away to let them know.
An accident form has been provided in the Appendix at the back of this booklet. If you have an accident, you
must fill this out and give your Workplace Supervisor a copy. You will also need to give a copy to Elite Student
Support officer.
You may be able to claim WorkCover compensation if you are injured.
Any general queries regarding WorkCover insurance eligibility matters should be directed toft Insurance Pty Ltd
Contact Details:
FTA Insurance
PO Box 21 Roseville NSW 2069
Ph: 02 9003 1660
Email: claims@FTAinsurance.com.au
Web site: www.FTAinsurance.com.au

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Placement Do’s and Don’ts

TAKE DIRECTION
Placement is a hands-on tool for you to learn about your chosen industry. Your Workplace Supervisor will
explain your duties. Placement is an invaluable experience and will help you to build work skills that will stay
with you throughout your working life.
Make sure you listen to the direction given by your Workplace Supervisor. You are there to learn from them
and they are in their position as they have experience in this industry. Take their direction and do not think you
know more than them or get defensive.

PERSONAL PRESENTATION AND DRESS CODE

When attending placement, you are representing our training organisation, and you are required adhere to your
host employer’s dress code.
Make sure you show up for each shift with professional presentation. That means ensuring your hair, face and
clothes are clean, neat and tidy and your clothing is appropriate.
Consider your personal appearance and hygiene. Your hair should be tied back neatly, and personal hygiene
is a priority.
Make sure you check with your Workplace Supervisor about their expectations for your clothes. They may
require you to wear a uniform. If not make sure your clothing is suitable for the job and non-offensive. As general
rules:
▪ Wear enclosed non-slip shoes (no thongs or very high heels)
▪ Do not wear clothes that have a printed message, slogan, political messages, picture or art depicting drugs,
alcohol, smoking, sex, weapons, violence, or that are obscene or disrespectful
▪ Do not wear dresses or skits that are too short or revealing of cleavage
▪ Do not wear sheer of mesh clothing or clothes that expose the midriff.
If you wear inappropriate clothing or footwear, you will be sent home and that day will not count towards your
placement hours.
As mentioned previously, you must always wear your ID card while out on placement.
If you are a smoker, you must wash your hands after smoking. A student must not smell of nicotine. Make sure
you follow the workplace’s policy regarding smoking, and smoke well away from the building.

CONSTRUCTIVE CRITICISM
Do not take offence to constructive criticism – your supervisor wants you to gain valuable knowledge and
become better at working in your chosen industry.
Listen to your supervisor and take on board their feedback so you can improve. This will make you more
equipped to be a great employee when you enter the workforce.
Again, if you feel like you are being treated unfairly, let your assessor know immediately.

USE YOUR INITIATIVE

Using your own initiative is the best way to help yourself in the workplace. Your Workplace Supervisor will notice
that you do this (even if you don’t think they do) and they will inform your assessor of your progress and attitude.
If you have nothing to do or have finished a job early, you should ask other staff if they would like some help.
Make sure you do not stand around and do nothing – this will reflect badly on you and your work ethic.

BANNED SUBSTANCES
Under no circumstances must you arrive for your shift under the influence of drugs or alcohol.
Illicit drugs or alcohol cannot be taken to placement.

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Failure to comply with this will result in the withdrawal of your placement and cancellation of your training
program. We have zero tolerance of this behaviour.

SMOKING
Smoking is only allowed during designated breaks, if allowed by your host workplace. If you wish to smoke,
make sure you check with your host workplace about their smoking policy and designated smoking areas.

FALLING BEHIND
If you fall behind in your hours for any reason, you will need to make up any missed hours. You will need to
organise a suitable make-up time with your Workplace Supervisor and your assessor.
By not keeping up with your hours, your assessor will not be able to complete their observations. Please note
that this will result in you not completing your program.
You must complete all required placement hours to complete your qualification.

SAFETY
You must always follow all occupational health and safety requirements of your host employer. Not complying
with these requirements will jeopardise not only your own personal safety, but also the safety of those around
you. The workplace has a duty of care to their clients, and this will be a clear breach of this policy.
Following these requirements includes:
▪ wearing safety equipment and protective clothing when required
▪ following all safety procedures
▪ making sure you immediately inform your supervisor and your assessor if there are any accidents or
incidents.

MEDICAL ISSUES
If you have a medical condition that could affect your performance while attending placement, you will need to
inform both your assessor and your supervisor.
You will need to obtain a medical certificate to cover any time lost on placement, as well as a medical clearance
to return to your placement.

Unacceptable behaviour
When attending placement, the following is defined as unacceptable behaviour:
▪ Rudeness to staff, other students, clients and trainers/assessors
▪ Failure to comply with the workplace’s workplace health and safety requirements
▪ Using mobile phones or any other electronic devices during shifts
▪ Breaking privacy and confidentiality. This could be either by disclosing private information including
names of students, staff, clients or trainers/assessors, the name of any workplace or other organisation, or
discussing any incident that may have occurred.
▪ Possessing banned substances or appearing under the influence of banned drugs
▪ Not responding to requests from the supervisor or assessor to address any identified issues
▪ Failing to comply with the workplace’s policies and procedures
▪ Failing to comply with our own policies and procedures
▪ Not notifying your supervisor and assessor regarding illness
▪ Continuously leaving placement early, arriving late or taking extensive breaks
▪ Taking photos of staff, students or clients without having prior written consent – refer to your supervisor for
details of the workplace’s privacy policy
▪ Discussing details of staff, students, clients or incidents on any form of social media.
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If you are identified as displaying any form of unacceptable behaviour, you will have a meeting with your
assessor and your supervisor to discuss the issue and find a resolution.
If you are found using or possessing a banned substance (for example, you are intoxicated or under the
influence of drugs), you will be asked to leave the workplace. You will be required to report to us immediately.
This behaviour can result in the cancellation of your enrolment.

Issues arising during work placement

Wearer committed to providing a quality service that fosters student’s efforts in reaching competency. Therefore,
if you feel that you are not learning skills as required, or there are any other serious issues arise regarding
placement, please contact your assessor immediately so positive strategies can be put into place to help all
concerned.
Where matters cannot be resolved, a cancellation of placement form should be completed after consultation
with all parties.

Contacting Us
It is our responsibility to provide support to all parties, monitor the progress of the placement and to
resolve any problems that may occur.
Contact your assessor at any time if you have any questions or issues that need discussion. Your
supervisor will be encouraged to contact us if they have any concerns about your progress and/or about any
tasks and/or evidence that needs to be supplied about your skills and abilities while on placement.
For any questions or concerns that arise during the placement, please contact your representative.
(Details can be found in your placement agreement.)

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Student Name: __________________________________________________________________
Placement Facility Name: _________________________________________________________
Supervisors Name: ______________________________________________________________

PLACEMENT HOURS LOG

Cumulative
Hours total
Time Time worked for (Taking out Student Supervisor
Date started completed the day breaks) Activities completed signature signature

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 PLACEMENT HOURS LOG

Cumulative
Hours total
Time Time worked for (Taking out Student Supervisor
Date started completed the day breaks) Activities completed signature signature

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 PLACEMENT HOURS LOG

Cumulative
Hours total
Time Time worked for (Taking out Student Supervisor
Date started completed the day breaks) Activities completed signature signature

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 PLACEMENT HOURS LOG

Cumulative
Hours total
Time Time worked for (Taking out Student Supervisor
Date started completed the day breaks) Activities completed signature signature

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 PLACEMENT HOURS LOG

Cumulative
Hours total
Time Time worked for (Taking out Student Supervisor
Date started completed the day breaks) Activities completed signature signature

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 PLACEMENT HOURS LOG

Cumulative
Hours total
Time Time worked for (Taking out Student Supervisor
Date started completed the day breaks) Activities completed signature signature

Make further copies of these pages as required.

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 APPENDIX: ACCIDENT REPORT FORM

This report should be completed by the clinic supervisor if there are any accidents and forwarded to us as
soon as possible and within 24 hours.

STUDENT DETAILS

Name: ___________________________________________________________________________________________

Address: _________________________________________________________________________________________

_________________________________________________________________________________________________

Telephone: ______________________________________________________________________________________

Name of student’s emergency contact person: ______________________________________________________

Telephone of student’s emergency contact person: __________________________________________________

PLACEMENT PROVIDER DETAILS

Name: ___________________________________________________________________________________________

Address: _________________________________________________________________________________________

_________________________________________________________________________________________________

Employer contact person: _________________________________________________________________________

Telephone of employer contact person: _____________________________________________________________

PARTICULARS OF ACCIDENT (ATTACH SEPARATE SHEET IF NECESSARY)

State when and where the accident took place:

_________________________________________________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

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Describe the nature of the injuries:

_________________________________________________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

State the names and addresses of any witnesses:

_________________________________________________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

Has the student been unable to attend the workplace due to injury? Please give details of absences:

_________________________________________________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

DECLARATION
I/we declare that the statements in this form are true and correct.

Name: ___________________________________________________________________________________________

Telephone: ______________________________________________________________________________________

Position: _________________________________________________________________________________________

Signature: _______________________________________________________________________________________

Date: ____________________________________________________________________________________________

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WITNESS (OPTIONAL)

Name: ___________________________________________________________________________________________

Telephone: _________________________________________

Position: _________________________________________________________________________________________

Signature: _______________________________________________________________________________________

Date: ____________________________________________________________________________________________

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