77

Fault tracing

What this chapter contains

This chapter lists all alarm and fault messages including the possible causes and
corrective actions.

Safety

WARNING! Only qualified electricians are allowed to maintain the drive. The safety
instructions on the first pages of the appropriate hardware manual or safety manual
must be read before you start working with the drive.

Alarm and fault indications

An alarm or a fault message on the panel display indicates abnormal drive status.
Most alarm and fault causes can be identified and corrected using this information.
If not, an ABB representative should be contacted.
It is assumed that there is a control panel connected to the line-side converter. For
instructions on how to use the control panel, see the firmware manual of the
motor-side converter application program. If the converter is operated with the
control panel detached, the red LED in the panel mounting platform indicates the
fault condition. (Note: Some converter types are not fitted with the LEDs as
standard).
The four digit code number in brackets after the message is for the fieldbus
communication. See chapter Fieldbus control.

How to reset
The converter can be reset either by pressing the keypad RESET key, by digital
input or fieldbus or switching the supply voltage off for a while. When the fault has
been removed, the drive can be restarted.

Fault history
When a fault is detected, it is stored in the fault history. The latest faults and alarms
are stored together with the time stamp at which the event was detected.
The fault logger collects 64 of the latest faults. When the drive power is switched off,
16 of the latest faults are stored.
The Fault History can be viewed by pressing the control panel double arrow keys
( or ) in the Actual Signal Display Mode. The fault history can then be scrolled
with arrow keys ( and ). To exit the fault history press an arrow key ( or
). The fault history can be cleared by pressing the RESET key.

Fault tracing
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Warning messages
Warning Cause What to do
ACS 800 TEMP Converter IGBT temperature is excessive. Check ambient conditions.
(4210) Warning is activated if temperature exceeds Check air flow and fan operation.
(09.12 SUPPLY ALARM 135°C.
Check heatsink fins for dust pick-up.
WORD bit 4)
Check line current against converter current.
AI<MIN FUNC Analogue control signal 4...20 mA is below Check for proper analogue control signal level.
(8110) minimum allowed value 3.1 mA. This can be Check minimum limit settings (parameters
(09.12 SUPPLY ALARM caused by incorrect signal level or failure in 13.06 MINIMUM AI2 and 13.10 MINIMUM
WORD bit 3) control wiring. AI3).
Check control wiring.
ALM (xx) Converter internal alarm Check connections in converter cabinet.
(08.01 MAIN STATUS WORD Write down alarm code (in brackets). Contact
bit 7) your local ABB representative.
BATT FAILURE APBU branching unit memory backup battery With parallel connected converters, enable
(5581) error caused by backup battery by setting actuator 6 of switch
- incorrect APBU switch S3 setting S3 to ON.
- too low battery voltage Replace backup battery.
Note: Actuator 6 of switch S3 is normally
activated (ON) during commissioning.
Note: Set actuator 6 of switch S3 to OFF when
APBU is stored as spare part.
COMM MODULE Cyclical communication between drive and Check fieldbus communication status. See
(7510) type Rxxx fieldbus module or between drive chapter Fieldbus control, or appropriate
(09.12 SUPPLY ALARM and external control system connected to fieldbus adapter manual.
WORD bit 0) DDCS channel CH0 is lost. Check group 51 MASTER ADAPTER (fieldbus
adapter) parameter settings.
(Programmable fault or Check group 52 STANDARD MODBUS
alarm: See parameters (Standard Modbus link) parameter settings.
70.04 and 70.05.)
Check that channel CH0 node address is
correct (parameter 70.01 CH0 NODE ADDR).
Check that bus master is communicating and
correctly configured.
Check cable connections and earthings.
Check optic fibres between Advant Controller
(or type Nxxx fieldbus adapter) and RMIO
board DDCS channel CH0.
Replace fibre optic cables.
CURRENT LIM Current limit is exceeded. Limit inverter actual power or decrease
(09.12 SUPPLY ALARM reactive power generation reference value
WORD bit 5) (parameter 24.01 Q POWER REF).
DI1 Fan is not rotating or fan contactor connection Check acknowledge circuit connected to digital
(09.12 SUPPLY ALARM is loose. This supervision is valid only when input DI1.
WORD bit 2) converter is in RDY_RUN state (i.e. 08.01 Check fan.
Main Status Word bit 1 = 1).
Replace fan.
EXT EVENT DI5 Digital input DI5 alarm Check digital input DI5.
(09.12 SUPPLY ALARM Check parameter 30.05 EXT EVENT setting.
WORD bit 14)

(Programmable fault or
alarm: See parameter
30.05.)

Fault tracing
 79

Warning Cause What to do

E EARTH FLT Earth fault in IT (Ungrounded) Network Check converter and LCL filter for earth
(09.12 SUPPLY ALARM Impedance between live part (e.g. phase leakages.
WORD bit 13) conductor, DC link, motor cable or motor) and Check motor(s) and motor cables.
earth (ground) is too low. Check inverter(s).
(Programmable fault or Earth (ground) fault in LCL filter, converter, DC Check parameter 30.04 EXT EARTH FAULT
alarm: See parameter link, inverter(s), motor cables or motor settings.
30.04.)
EARTH FAULT Earth fault in Earthed/Grounded Network Check converters fuses (parallel connected
(2330) Sum of line currents measured with internal converter modules).
(09.12 SUPPLY ALARM current transducers is too high. Check converter and LCL filter for earth
WORD bit 13)
Earth (ground) fault in LCL filter, converter, DC leakages.
link, inverter(s), motor cables or motor, or Check motors.
(Programmable fault or current imbalance in parallel connected
alarm: See parameter Check motor cables.
converter modules
30.02.) Check inverter(s).
Earth (ground) fault level can be too sensitive. Check parameter 30.03 EARTH FAULT
LEVEL settings.
NET LOST Network voltage is lost during modulation. Line Check network conditions (power breaks,
(09.12 SUPPLY ALARM current is below supervision limit or line voltage transients).
WORD bit 10) frequency differs more than 5 Hz from Check input power connections.
initialised value of 50 or 60 Hz. For more
Check input fuses.
information, see section Missing phase on
page 21.
PANEL LOST Local control device (control panel or Check control panel or PC tool connection.
(5300) DriveWindow PC tool) selected as active Check control panel connector. See hardware
control location has ceased communicating. manual.
(09.12 SUPPLY ALARM
WORD bit 1) Note: Converter shifts to remote control mode Replace control panel.
automatically.
NO COMMUNICATION This alarm message is generated by control Check panel link connections.
(x) panel. Press RESET key. Reset may take up to half
- Cabling problem or hardware malfunction a minute, please wait.
detected on panel link. Check panel type and version of converter
- If (x) = (4), panel type is not compatible with
application program (see parameter group 04
converter program version. INFORMATION). Panel type is printed on
panel cover.
ID N CHANGED Converter ID number has been changed from To change ID number back to 1 go to Drive
1 (change is not displayed on control panel). Selection Mode by pressing DRIVE. Press
ENTER. Set ID number to 1. Press ENTER.
LOAD FACTORY Factory parameter settings are being restored. Wait until restore is completed.
REPLACE FAN Running time of converter cooling fan has Change fan. Reset fan run time counter. See
exceeded its estimated life time. parameter 01.31 FAN ON-TIME.
TEMP DIF x y Excessive temperature difference between Check cooling fan.
(4380) several parallel connected converter modules. Replace fan.
x (1...12 R8i) refers to converter module
(09.18 TEMP DIF ALM WORD) Check air filters.
number and y (U, V, W) refers to phase.
Excessive temperature can be caused e.g. by
unequal current sharing between parallel
connected converters.

Fault tracing
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Fault messages
Fault Text Cause What to do
ACS 800 TEMP Converter IGBT temperature is excessive. Trip Check ambient conditions.
(4210) level is 140°C. Check air flow and fan operation.
(09.01 FAULT WORD 1 bit 3) Check heatsink fins for dust pick-up.
(09.11 SUPPLY FAULT WORD Check line current against converter current.
bit 3)
ACS TEMP x y Excessive internal temperature in converter Check ambient conditions.
(4210) unit of several parallel connected converter Check air flow and fan operation.
modules. x (1...12 R8i) refers to faulty
(09.16 OVERTEMP WORD) Check heatsink fins for dust pick-up.
converter module number and y (U, V, W)
refers to phase. Check motor power against converter power.
CTRL B TEMP (4110) RMIO control board temperature exceeds Check air flow and fan operation.
(09.02 FAULT WORD 2 bit 7) 88°C.
CHARGING FLT DC link voltage is not high enough after Check charging circuit fuses.
(09.11 SUPPLY FAULT WORD charging. Check charging circuit.
bit 0) DC link voltage has not exceeded minimum Check possible short circuit in DC link.
limit or current is not below preset limit.
Check undervoltage trip limit (parameter 30.12
DC UNDERVOLT TRIP).
Faulty PPCC link (DC voltage measurement is Check PPCC link. See fault message PPCC
zero) LINK.
COMM MODULE Cyclical communication between drive and Check fieldbus communication status. See
(7510) type Rxxx fieldbus module or between drive chapter Fieldbus control, or appropriate
and external control system connected to fieldbus adapter manual.
(09.02 FAULT WORD 2 bit 12)
DDCS channel CH0 is lost. Check group 51 MASTER ADAPTER (fieldbus
(09.11 SUPPLY FAULT WORD
bit 10)
adapter) parameter settings.
Check group 52 STANDARD MODBUS
(Programmable fault or (Standard Modbus link) parameter settings.
alarm: See parameters Check that channel CH0 node address is
70.04 and 70.05.) correct (parameter 70.01 CH0 NODE ADDR).
Check that bus master is communicating and
correctly configured.
Check cable connections and earthings.
Check optic fibres between Advant Controller
(or type Nxxx fieldbus adapter) and RMIO
board DDCS channel CH0.
Replace fibre optic cables.
CUR UNBAL xx Excessive output current unbalance in Check motor.
(2330) converter unit of several parallel connected Check motor cable.
converter modules. xx (2...12) refers to faulty
(09.13 CURRENT Check converter fuses.
converter module number.
UNBALANCE)
Check converter.
Check inverter(s).
Check LCL filter.
DC OVERVOLT Excessive intermediate circuit DC voltage. This Check level of supply voltage, DC voltage and
(3210) can be caused by converter nominal voltage.
(09.01 FAULT WORD 1 bit 2) - static or transient overvoltages in mains, or Check DC overvoltage trip limit (parameter
(09.11 SUPPLY FAULT WORD - excessive supply voltage during 30.11).
bit 15) synchronisation.
Default trip limit is 427 VDC for 240 V units,
740 VDC for 415 V units, 891 VDC for 500 V
units and 1230 VDC for 690 V units.

Fault tracing
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Fault Text Cause What to do

DC UNDERVOLT Intermediate circuit DC voltage is not sufficient Check supply and converter fuses.
(3220) due to missing mains phase, blown fuse or Check supply voltage.
(09.02 FAULT WORD 2 bit 2) converter internal fault.
Check DC undervoltage trip limit (parameter
(09.11 SUPPLY FAULT WORD Default trip limit is 170 VDC for 240 V units, 30.12).
bit 14) 293 VDC for 415 V units, 354 VDC for 500 V
units and 488 VDC for 690 V units.
DI1 Fan is not rotating or fan contactor connection Check acknowledge circuit connection to digital
(09.11 SUPPLY FAULT WORD is loose. This supervision is valid only when input DI1.
bit 5) converter is in RDY_RUN state (i.e. 08.01 Main Check fan.
Status Word bit 1 = 1).
Replace fan.
EXT EVENT DI5 Digital input DI5 fault Check digital input DI5.
(09.11 SUPPLY FAULT WORD Check parameter 30.05 EXT EVENT and
bit 2) 30.10 DI5 TRIP DELAY settings.
(Programmable fault or
alarm: See parameters
30.05 and 30.10.)
E EARTH FLT Earth fault in IT (Ungrounded) Network Check converter and LCL filter for earth
(09.11 SUPPLY FAULT WORD Impedance between live part (e.g. phase leakages.
bit 4) conductor, DC link, motor cable or motor) and Check motor(s) and motor cables.
earth (ground) is too low. Check inverter(s).
(Programmable fault or Earth (ground) fault in LCL filter, converter, DC Check parameter 30.04 EXT EARTH FAULT
alarm: See parameter link, inverter(s), motor cables or motor settings.
30.04.)
EARTH FAULT Earth fault in Earthed/grounded Network Check converter fuses (parallel connected
(2330) Sum of line currents measured with internal converter modules).
(09.01 FAULT WORD 1 bit 4) current transducers is too high. Check converter and LCL filter for earth
(09.11 SUPPLY FAULT WORD Earth (ground) fault in LCL filter, converter, DC leakages.
bit 12) link, inverter(s), motor cables or motor, or Check motors.
(Programmable fault or current imbalance in parallel connected Check motor cables.
alarm: See parameter converters
Check inverter(s).
30.02.) Earth (ground) fault level can be too sensitive. Check parameter 30.03 EARTH FAULT LEVEL
settings.
FLT (xx) Converter internal fault Check connections inside converter cabinet.
(08.01 MAIN STATUS WORD Write down Fault code (in brackets). Contact
bit 3) your local ABB representative.
INT CONFIG Number of parallel connected converter Check parameter 16.10 INT CONFIG USER
(5410) modules defined by parameter 16.10 INT setting.
CONFIG USER is incorrect.
IO FAULT I/O communication fault or error detected on Check connections between RMIO and RDCO
(09.02 FAULT WORD 2 bit 6) channel CH1 of RDCO module. This can be module. Test with new fibre optic cables.
caused by fault in RDCO module or control Replace RDCO module / RMIO board.
board (RMIO) or faulty/loose fibre optic cable
connection.
MAIN CNT FLT Main contactor is not functioning properly, or Check main contactor control circuit wiring.
(09.11 SUPPLY FAULT WORD connection is loose. Check main contactor operating voltage level
bit 6) (should be 230 V).
Check digital input DI3 connections.
NET VOLT FLT Main supply voltage is out of acceptable range Check main supply voltage.
(09.11 SUPPLY FAULT WORD during synchronisation or Line-side Restart unit.
bit 9) Identification. Trip limits is 115 V for 230 V
units, 208 V for 415 V units, 250 V for 500 V
units and 345 V for 690 V units.

Fault tracing
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Fault Text Cause What to do

OVERCURR xx Overcurrent fault in converter unit of several Check motor load.
(2310) parallel connected converter modules. Check supply voltage.
xx (2...12) refers to faulty converter module
09.01 FAULT WORD 1 bit 1 Check that there are no power factor
number.
09.11 SUPPLY FAULT WORD compensation capacitors in supply.
bit 1 Check converter power semiconductors
09.14 OVERCURRENT FAULT (IGBTs) and current transducers.
OVERCURRENT Excessive input current. There are two Check motor load.
(2310) overcurrent trip limits: Check supply voltage.
(09.01 FAULT WORD 1 bit 1 - 0.98 ·converter maximum current (parameter Check that there are no power factor
09.11 SUPPLY FAULT WORD
04.08) compensation capacitors in supply.
bit 1) - approximately 190% of converter nominal Check converter power semiconductors
current (parameter 04.05). (IGBTs) and current transducers.
OVER SWFREQ Switching overfrequency fault. This may be due Replace RMIO board.
(FF55) to hardware fault in electronic boards. Replace INT board.
(09.02 FAULT WORD 2 bit 9) With parallel connected converter modules
replace APBU (or NPBU) branching unit.
POWERF INV xx INT board powerfail in converter unit of several Check that INT board power cable is
(3381) parallel connected converter modules. xx refers connected.
to faulty converter module number. Check that POW board is working correctly.
Replace INT board.
PPCC LINK xx INT board current measurement or Check fibre optic cable connection between
(5210) communication fault between RMIO and INT RMIO and INT boards. With parallel connected
boards converter modules, also check cabling to
(09.02 FAULT WORD 2 bit 11)
Fault indication is activated when charging is APBU (or NPBU) branching unit.
completed and DC link voltage is high but not If fault is still active, replace APBU (or NPBU)
when DC link voltage is disconnected and branching unit (only with parallel connected
RMIO board has external power supply. converter modules), RMIO and INT board (in
xx (1...12) refers to faulty converter module this order) until fault disappears.
number. Replace fibre optic cables.
If RMIO is powered from external supply,
ensure that supply is on.
Fault can be caused by faulty power plate. Check converter power semiconductors
(IGBTs).
Check that there is no short circuit in power
stage. Short circuit or overcurrent caused by
faulty IGBTs can activate PPCC LINK fault.

Branching unit type defined by parameter With parallel connected converters, check
112.16 PBU BOARD TYPE is incorrect. parameter 112.16 PBU BOARD TYPE setting.
Note: Parameters above 100 are not visible
unless password is entered for parameter lock
in parameter 16.03 PASS CODE. These
parameters are not allowed to be changed
without ABB’s permission.
SHORT CIRC Short circuit fault Measure resistances of converter power
(2340) semiconductors (IGBTs).
(09.01 FAULT WORD 1 bit 0) If faulty IGBTs are found, replace IGBTs and/or
INT and/or NGDR boards or converter module.
Check main circuit.

Fault tracing
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Fault Text Cause What to do

SC INV xx y Short circuit in phase module of several parallel Measure resistances of converter power
(2340) connected converter modules. xx (1...12) refers semiconductors (IGBTs).
09.01 FAULT WORD 1 bit 0 to faulty converter module number and y (U, V, If faulty IGBTs are found, replace IGBTs and/or
09.11 SUPPLY FAULT WORD W) refers to faulty phase. INT and/or NGDR boards or converter module.
bit 7
09.15 SHORT CIRC FAULT
Check main circuit.
SUPPLY PHASE Missing phase during synchronisation Check supply fuses.
(3130) Check supply for network imbalance.
(09.02 FAULT WORD 2 bit 0)
SYNCHRO FLT Synchronisation to supply network has failed. Perform Line-side Identification routine again.
(09.11 SUPPLY FAULT WORD Supply frequency has changed remarkably See parameter 99.07 LINE SIDE ID RUN.
bit 13) since Line-side Identification routine.
TEMP DIF x y Excessive temperature difference between Check cooling fan.
(4380) several parallel converter modules. x (1...12 Replace fan.
R8i) refers to converter module number and y
(09.17 TEMP DIF FLT WORD) Check air filters.
(U, V, W) refers to phase.
Excessive temperature can be caused e.g. by
unequal current sharing between parallel
connected converter modules.
USER MACRO No User Macro saved or file is defective. Create User Macro again.
(FFA1)

Fault tracing
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Fault tracing
 3AFE68315735 REV C / EN
EFFECTIVE: 28.03.2006

ABB Oy ABB Inc. ABB Beijing Drive Systems Co. Ltd.

AC Drives Automation Technologies No. 1, Block D, A-10 Jiuxianqiao Beilu
P.O. Box 184 Drives & Motors Chaoyang District
FI-00381 HELSINKI 16250 West Glendale Drive Beijing, P.R. China, 100015
FINLAND New Berlin, WI 53151 Telephone +86 10 5821 7788
Telephone +358 10 22 211 USA Fax +86 10 5821 7618
Telefax +358 10 22 22681 Telephone 262 785-3200 Internet http://www.abb.com
Internet http://www.abb.com 800-HELP-365
Fax 262 780-5135