Statement_022021_8844
Statement_022021_8844
Payment Information
Payment Due Date
For online and phone payments,
Account Summary
Previous Balance $0.00
Payments $0.00
Transactions +$59.95
Rewards Balance as of02/21/2021 Track and redeem your rewards with our$1.10 mobile app or on www.capitalone
Account Notifications
Welcome to your account notifications. Check back here each month for important updates about your account.
Pay or manage your account on our mobile app or at www.capitalone.com. Customer Service: 1-800-867-0904 See reverse for Important Informa
Please send us this portion of your statement and only one check (or one money order) to ensure your payment is p
seven business days for delivery.
Payment Due Date: Mar. 19, 2021 Account Ending in 8844
Capital One
P.O. Box 60599
City of Industry, CA 91716-0599
002
How can I Avoid Paying Interest Charges? If you pay your New Balance in full by the How can I Close My Account? You can contact Customer Service a
month, we will not charge interest on new transactions that post to the that we close your account.
purchase balance. If you have been paying in full without Interest Charges, but fail to pay How do you Process Payments? When you make a payment, you
in full, we will charge interest on the unpaid balance. Interest initiate an ACH or electronic payment that will be debited from your bank account or Charges on Ca
start on the transaction date. other related account. When you provide a check or check information to make a Promotional offers may allowyou to pay less than
paying payment, you authorize us to useinformation fromthecheck to make aone-time ACHor
interest on new transactions that post to your purchase balance. See the front of your other electronic transfer from your bank account. We may also process it a
Code next to How do we calculate your When your APR(s) will change
your APR(s) APR(s)? Index + margin
PL Prime Rate + margin Thefirstday oftheBillingCycles that
3 month LIBOR + margin end in Jan., April, July, and Oct.
DF Prime Rate + margin The first day of each Billing Cycle.
1 month LIBOR + margin
Changing Mailing Address? How do I Make Payments? You may make your paym
1. Online Banking by logging into your account;
You can change your address by signing into your account online or calling Customer
2. Capital One Mobile Banking app for approved el
Service.
3. Calling the telephone number listed on the front
required payment information;
4. Sending mail payments to the address on the fro
coupon or your account information.
When will you Credit My Payment?
· For mobile, online or over the phone, as of the bu
is made by 8 p.m.ET.
· For mail, as of the business day we receive it, as
time at our processing center. Youmust send the botto
check to the payment address on the front of this state
business days for mail delivery. Mailed payments rece
payments in any other form may not be
credited as of the day we receive them.
Any written requests on this form will not be honored. To manage your account, please refer to your billing statement for customer serv
How can I Close My Account? You can contact Customer Service anytime to request due date each
ur account.
How do you Process Payments? When you make a payment, you authorize us to your next New Balance
payment that will be debited from your bank account or Charges on Cash Advances and Special Transfers
formation to make a Promotional offers may allowyou to pay less than the total NewBalance and avoid
or
electronic transfer from your bank account. We may also process it as a check
transaction. Funds may be withdrawn from your bank account as soon as the same day
we process your payment.
le. Interest How do you Apply My Payment? We generally apply payments up to your Minimum
uring a Billing Payment first to the balance with the lowest APR (including 0% APR), and then to Cycle posts
ces with higher APRs. We apply any part of yourpayment exceeding your Minimum
Payment to the balance with the highest APR, and then to balances with lower APRs.
Billing Rights Summary (Does not Apply to Small Business Accounts)
What To Do If You Think You Find A Mistake On Your Statement: If you think there is an
error on your statement, write to us at:
Capital One P.O. Box 30285 Salt Lake City, UT 84130-0285. In your letter, give us the
following information:
· Account information: Your name and account number.
· Description of Problem: If you think there is an error on your bill, describe what you
n new believe is wrong and why you believe it is a mistake. You must contact us within 60 transactions and
r the error appeared on your statement. You must notify us of any potential subtract any payments and
You may call us or notify us electronically, but if you do we are not balance for each segment. However, if
ential errors and you may have to pay the amount in
added to question. We will notify you in writing within 30 days of our receipt of your letter. While
we investigate whether or not there has been an error, the following are true:
· We cannot try to collect the amount in question, or report you as delinquent on that
r each amount. The charge in question may remain on your statement, and we may continue to segment.
ou interest on that amount. But, if we determine that we made a mistake, you
r each will not have to pay the amount in question or any interest or other fees related to that
amount.
· Whileyoudo not have topay theamount inquestion until wesendyou anoticeabout the
outcome of our investigation, you are responsible for the remainder of your balance.
· We can apply any unpaid amount against your credit limit. Within 90 days of our
receipt of your letter, we will send you a written notice explaining either that we
ary slightly corrected the error (to appear on your next statement) or the reasons we believe the bill from
is correct.
edon one Your Rights If You Are Dissatisfied With Your Purchase: If youaredissatisfiedwith
below the goods or services that you have purchased with your credit card, and you have tried corresponds
ood faithtocorrect the problemwith the merchant, youmay have theright not to pay
the remaining amount due on the purchase. To use this right, the following must be true:
1) You must have used your credit card for the purchase. Purchases made with cash
advances from an ATM or with a check that accesses your credit card account do not qualify;
and
2) You must not yet have fully paid for the purchase.
If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in
writing at: Capital One, P.O. Box 30285, Salt Lake City, UT 84130-0285. While we investigate,
the same rules apply to the disputed amount as discussed above. After we
finishourinvestigation, we will tellyou our decision.At that point,if wethink you owe an amount
and you do not pay we may report you as delinquent.
ETC-08
© 2020 Capital One. Capital One is a federally registered service mark
01/01/20
How do I Make Payments? You may make your payment in several ways:
1. Online Banking by logging into your account;
2. Capital One Mobile Banking app for approved electronic devices;
3. Calling the telephone number listed on the front of this statement and providing the
required payment information;
4. Sending mail payments to the address on the front of this statement with the payment
coupon or your account information.
When will you Credit My Payment?
· For mobile, online or over the phone, as of the business day we receive it, as long as it
is made by 8 p.m.ET.
· For mail, as of the business day we receive it, as long as it is received by 5 p.m. local
time at our processing center. Youmust send the bottom portion of this statement and your
check to the payment address on the front of this statement. Please allow at least seven (7)
business days for mail delivery. Mailed payments received by us at any other location or
payments in any other form may not be
credited as of the day we receive them.
ccount, please refer to your billing statement for customer service options.
Spark Mastercard Business WorldEl
®
Transactions
Visit www.capitalone.com to see detailed transactions.
#8844: Transactions
Fees
Interest Charged
Totals Year-to-Date