Answer the following questions.

a. Are there any businesses near where you live?

b. Do you know any conglomerates in your country? What industries do they focus on?
c. Do you often buy things in a small or big business? Why?
d. Would you like to work in a small or big business? Why?
TASK 2 Listen to two speakers talking about management. Which speaker (1 or 2) …
a. is concerned about a management issue? 2
b. is proud of a recent project? 1
c. is in charge of a large workforce? 2
d. recently gained a promotion? 1
e. is linking up with another company? 1
TASK 3 Listen again. Which of the idioms in the box do the speakers use?

a golden opportunity sell like hot cakes a household name a spanner in the works
a hands-on approach make a name for yourself corner the market the bottom line
a win-win situation in the red the tricks of the trade

In the red = in debt

Corner the market (v) invest an area that many people have been doing. Thị trường ngách
Niche market
A spanner in the works thọc gậy bánh xe.
The bottom line: the most important thing of the situation is …
TASK 4 Choose the correct alternative to complete the sentences. Use the words in bold to
help you.
1. We need a set of guidelines for anyone wishing to draw over I draw up an employment contract.
2. When times are tough, employers do not take on I take up as many new staff.
3. We decided to set down I set up an office near the airport as many of our biggest clients were
based there.
4. New employees may be tempted to take in I take on too much responsibility when they first join
a firm.
5. Each of our managers is in charge for I in charge of around 20 staff.
6. Starting up our own company was a risk, but it has really paid up I paid off for us.
7. It's important to keep track of I keep track for how much money your department is spending.
8. Setting up our own website allowed us to break through I break into the overseas market.
Speaker 1: I was promoted last year to head of department. I'm in charge of all of our overseas
operations now. It's a golden opportunity for me. It means a lot more responsibility, but I’m hoping
it'll also give me a chance to make a name for myself in the industry. One of the projects I took on
recently involved setting up a new office in China so we can break into that market. It’s a big
investment in terms of time and capital, but I think it’s a calculated risk and it should pay off over
time. Because it is a risk, we decided to amalgamate with a Chinese company. I was involved in the
negotiations and drawing up the contracts for it. The other company was looking for an exporter and
we were looking for a local manufacturer, so it's a win-win situation, really.
Speaker 2: Running a company this size is never an easy task, and it's only through sheer hard
work and determination we’ve become the household name we are today. I employ over 2,000 staff,
but I take a hands-on approach to management and so I keep track of how things are going in just
about every department. Things aren't running very smoothly in our domestic sales at the moment.
The main problem seems to be the supervisor, who I appointed myself. It was a promotion for him
and he seemed ready to take on the extra responsibility. He certainly knows all the tricks of the
trade, but his department is barely breaking even. In terms of his own management style, he
certainly seems to communicate well with his team, and holds regular meetings. But just this month
they missed an important deadline and cost us an important client. He just doesn't seem to be able
to get the best out of his staff and the bottom line is, we're running a business here and we need to
be profitable. If things don't improve soon, I’ll be forced to make cutbacks in that department.
TASK 5 Answer the prompts in this Speaking Part 2 task. Try to talk for TWO full minutes.

Describe a small but successful business you know.

You should say:
what type of business it is
how small it is
who are the customers of this business
and explain why you think it is successful.
TASK 6 Answer the prompts in this Speaking Part 2 task. Try to talk for TWO full minutes.

Describe a job that one of your grandparents did.

You should say:
what it was
how long they did this job
whether the job was easy or difficult
and explain whether you would do that work.
sick leave manual maternity leave job satisfaction generous
holiday entitlement dead-end handsome salary job hopping rewarding
tight deadlines white-collar relevant experience low staff morale blue-collar
promotion prospects menial financial incentives heavy workload decent
unsocial hours layoff fringe benefits job security meagre pay
mentally demanding certificates physically demanding high turnover B.A Degree

Job Salary Benefits Requirements Problems

sick leave manual maternity leave job satisfaction generous
holiday entitlement dead-end handsome salary job hopping rewarding
tight deadlines white-collar relevant experience low staff morale blue-collar
promotion prospects menial financial incentives heavy workload decent
unsocial hours layoff fringe benefits job security meagre pay
mentally demanding certificates physically demanding high turnover B.A Degree

Job Salary Benefits Requirements Problems

• Manual • Handsome • Fringe benefits • Certificates • Tight deadlines
• Dead-end salary • sick leave • B.A Degree • Unsocial hours
• Menial • Financial • Maternity leave • Relevant • Job hopping
• White-collar incentives • Holiday experience • Low staff
• Blue-collar • Meagre pay entitlement • Mentally morale
• Decent • Generous • Promotion demanding • Heavy
• Rewarding prospects • Physically workload
• Job demanding • High turnover
satisfaction • Layoff
• Job security
I'm not sure if I could ever do this, but it would be fascinating to be a chef for a day.

Honestly, I don't know anyone who is doing this job so I don't know the first thing about what a
chef is supposed to do on a daily basis. But I guess their __________ must be in the kitchen and
the duty is preparing fancy and high-quality dishes.

I think being a chef is quite __________ because I need to hold a degree in culinary in order to
have enough knowledge about different __________ and culinary skills to do the job well.

Being meticulous is also a must if I want to do this job since we have to pay attention to every
minor __________, from ingredients, cooking methods, timing to the art of serving the food.
To be honest, I don't think I possess this quality because I am quite __________ and not very
attentive so to do this job well, I should practice my __________ and improve my attention.

However, the pay of chefs is very __________, I believe they can earn a very __________ salary
because each meal costs an earth. On top of that, the chef might also earn great respect and
__________ from customers when the meals are exceptional and artistically pleasing.

What makes me want to give this job a try is that I want to learn more about cuisine and culinary
skills as well as understand why and how such a small meal in restaurants is so __________ but
customers are willing to spend on it.
I'm not sure if I could ever do this, but it would be fascinating to be a chef for a day.

Honestly, I don't know anyone who is doing this job so I don't know the first thing about what a
chef is supposed to do on a daily basis. But I guess their workplace must be in the kitchen and the
duty is preparing fancy and high-quality dishes.

I think being a chef is quite challenging because I need to hold a degree in culinary in order to
have enough knowledge about different cuisines and culinary skills to do the job well.

Being meticulous is also a must if I want to do this job since we have to pay attention to every
minor detail, from ingredients, cooking methods, timing to the art of serving the food.
To be honest, I don't think I possess this quality because I am quite careless and not very
attentive so to do this job well, I should practice my patience and improve my attention.

However, the pay of chefs is very rewarding, I believe they can earn a very handsome salary
because each meal costs an earth. On top of that, the chef might also earn great respect and
admiration from customers when the meals are exceptional and artistically pleasing.

What makes me want to give this job a try is that I want to learn more about cuisine and culinary
skills as well as understand why and how such a small meal in restaurants is so expensive but
customers are willing to spend on it.
INTRODUCE THE JOB
• I think I would be very interested in becoming a _____ for a day. Being a nurse is very ...
• I've often thought about being a _____.
• I wonder whether it would be fun to be a _____, at least for a day.
• I'm not sure if I could ever do this, but it would be fascinating to be a _____ for a day.
• It would be fantastic/ amazing/ great if I could be a _____ for a day.
RESPONSIBILITIES
• I don't know anyone who is doing this job so I don't know the first thing about what a _____ is
supposed to do on a daily basis. But I guess the workplace of a _____ is and the duty is _____
• Actually, my dad/ brother/ relative ... is also a _____ so I do know a little bit about this job. Their
first responsibility is ...
• What’s more/ On top of that, _____
NECESSARY QUALIFICATIONS
• I think being a _____ is quite _____ because I need to hold a degree in … in order to have enough
knowledge and skills to do the job well.
• Having _____ is also a must if I want to do this job since …
NECESSARY CHARACTERISTICS
• As for/ In terms of/ when it comes to necessary qualities, I believe in order to be qualified to do
this job, I should be _____ because this quality helps me _____
• A must-have quality for this job I think is _____ because it allows me to _____
• Honestly, I think I also have this quality because _____ and I believe it will stand me in good stead
when doing this job. For example, _____
• To be honest, I don't think I possess this quality because _____ so to do this job well, I should
_____
• There are many reasons why I want to do this job for a day. For one thing, I want to learn more
about ... For another, ...
• What makes me want to give this job a try is …
EXTRA LISTENING 1
Questions 1–6
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.

First day at work

Name of supervisor: 1 …………………..

Where to leave coat and bag: use 2 ………………….. in staffroom

See Tiffany in HR: to give 3 ………………….. number

to collect 4 …………………..

Location of HR office: on 5 ………………….. Floor

Supervisor's mobile number: 6 …………………..

 Questions 7–10
Complete the table below.
Write ONE WORD ONLY for each answer.

Responsibilities
Task 1 Task 2 Notes
Bakery Check self-by dates Change price labels Use 7 ………………
section labels
Sushi Re-stock with Wipe preparation area Do not clean any knives
takeaway 8 ……………… boxes if and clean the sink
counter needed
Meat and fish Clean the serving area, Collect 9 ……………… Must wear special
counters including the weighing For the fish from cold- 10 ………………
scales room
EXTRA LISTENING 2
Questions 1–5
Complete the notes below.
Write ONE WORD ONLY for each answer.

Working at Milo’s Restaurants

Benefits
• 1 ………….. provided for all staff
• 2 ………….. during weekdays at all Milo’s Restaurants
• 3 ………….. provided after midnight
Person specification
• must be prepared to work well in a team
• must care about maintaining a high standard of 4 …………..
• must have a qualification in 5 …………..
 Questions 6–10
Complete the table below.
Write ONE WORD AND/ OR A NUMBER for each answer.

Location Job title Responsibilities include Pay and conditions

6 ………….. Street Breakfast • Checking portions, etc. • Starting salary 8
supervisor are correct £………….. per hour
• Making sure 7 ………….. • Start work at 5.30 a.m
is clean
City Road Junior chef • Supporting senior chefs • Annual salary £23,000
• Maintaining stock and • No work on a 10 …………..
organsing 9 ………….. once a month
What do all the following questions expect you to do?
1. What kind of jobs are popular in your country?
2. What jobs are more popular with men?
3. What jobs are more popular with women?
4. In your country, what subjects do high-school graduates prefer to major in?
5. What are some examples of jobs where people work to protect or improve public
safety?
6. What factors do people need to consider when choosing a career?
7. What kind of work environment do most people prefer to work in?
8. What are some examples of jobs that are difficult to do?
 What kind of jobs are popular in your country?
Response 1 Response 2 Response 3
I reckon that doctors, I assume jobs that involve Well, I don’t think there is a
teachers or police officers creativity are very popular clear-cut answer to this
are much more popular nowadays such as question but from my
than any other jobs in my marketers, content observation, a job will
country. Even though they creators. Maybe these jobs become desirable if young
usually don’t guarantee give young people a people have a sense of job
handsome salary or chance to showcase their satisfaction, which could
generous fringe benefits, fertile mind and flexibility be either from a friendly
they offer something called as long as they can hit work environment,
job security which lots of their targets instead of supportive colleagues, or
people have been trying to having to doing repetitive, clear career path.
achieve. dull work in a confined
office.
 What kind of jobs are popular in your country?
List List X list
Describe Explain Guess
Response 1 Response 2 Response 3
I reckon that doctors, teachers I assume jobs that involve Well, I don’t think there is a
or police officers are much creativity are very popular clear-cut answer to this
more popular than any other nowadays such as marketers, question but from my
jobs in my country. Even content creators. Maybe these observation, a job will become
though they usually don’t jobs give young people a desirable if young people
guarantee handsome salary chance to showcase their have a sense of job
or generous fringe benefits, fertile mind and give them satisfaction, which could be
they offer something called flexibility instead of having to either from a friendly work
job security which lots of doing repetitive, dull work in a environment, supportive
people have been trying to confined office. colleagues, or clear career
achieve. path.