The document discusses the importance of creating an ethical work environment, emphasizing the need for knowledgeable resources for employees to address unethical practices. It outlines a decision-making process that includes developing a clear problem statement, identifying alternatives through collaboration, implementing chosen solutions, and evaluating results. Additionally, it highlights future topics related to ethics in information technology and the ethical responsibilities of IT professionals and users.
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CSE332 Lecture 3
The document discusses the importance of creating an ethical work environment, emphasizing the need for knowledgeable resources for employees to address unethical practices. It outlines a decision-making process that includes developing a clear problem statement, identifying alternatives through collaboration, implementing chosen solutions, and evaluating results. Additionally, it highlights future topics related to ethics in information technology and the ethical responsibilities of IT professionals and users.
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CSE332
INDUSTRY ETHICS AND
LEGAL ISSUES - Creating an ethical work environment - Ethical decision making Creating an Ethical Work Environment Creating an Ethical Work Environment
Employees must have a knowledgeable resource
with whom they can discuss perceived unethical practices Creating an Ethical Work Environment Manager’s checklist for establishing an ethical work environment DECISION DECISION MAKING INCLUDING ETHICAL CONSIDERATIONS IN DECISION MAKING DEVELOP A PROBLEM STATEMENT A problem statement is a clear, concise description of the issue that needs to be addressed. It Answers- • What do people observe that causes them to think there is a problem? • Who is directly affected by the problem? • Is anyone else affected? • How often does the problem occur? • What is the impact of the problem? • How serious is the problem? Poor problem statement Good problem statement IDENTIFY ALTERNATIVES
• It is ideal to enlist the help of others, including stakeholders, to identify
several alternative solutions to the problem. • Brainstorming with others will increase your chances of identifying a broad range of alternatives and determining the best solution. • Avoid criticism during idea generation to ensure open communication, maintain creativity, and encourage diverse contributions from all participants. • Simply write down the ideas as they are suggested. EVALUATE AND CHOOSE AN ALTERNATIVE IMPLEMENT THE DECISION Once an alternative is selected, it should be implemented in an efficient, effective, and timely manner. 1. Why are we doing this? 2. What is wrong with the current way we do things? 3. What are the benefits of the new way for you? EVALUATE THE RESULTS
Were the success criteria fully met?
Were there any unintended consequences? Next Topics: Ethics in Information Technology Ethical behavior of IT professional Common ethical issues for IT users Supporting the ethical practices of IT users