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Bangot, Shayne - Ni Finall

The document contains various sections related to ticket management, scheduling, patient registration, and billing in a healthcare setting. It includes details on open and solved tickets, staff scheduling, inpatient registration forms, discharge procedures, and account ledgers. Additionally, it provides sample screenshots and forms used in the hospital's information system.
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0% found this document useful (0 votes)
5 views14 pages

Bangot, Shayne - Ni Finall

The document contains various sections related to ticket management, scheduling, patient registration, and billing in a healthcare setting. It includes details on open and solved tickets, staff scheduling, inpatient registration forms, discharge procedures, and account ledgers. Additionally, it provides sample screenshots and forms used in the hospital's information system.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
You are on page 1/ 14

Dashboard Tickets

Tickets Manage Contacts Reports Knowledge Base

My Queue Pending
Pending All New Open On Hold SPAM Solved Closed

Tickets Showing 1-20 of 31 Search Tickets Search


-- Actions -- -- Sort by -- All Categories 1 - 20

#DC00001302 How and where do I get the medication I'll need when I'm discharged? (1) last updated
24 minurtes ago
OPEN How and where do I get the medication I'll need when I'm discharged?

assigned to raised by priority category due date


Asherah Faye Maghanoy Amor M. Ecoben High Patient Information 01/20/2024

last updated
#DC000013001 Need Info On My Kid's Vaccine Schedule? (1) 31 minurtes ago
Need Info On My Kid's Vaccine Schedule ?
SOLVED

assigned to raised by priority category due date


Rolena Cofuentes Heron Chua High Patient Information Not Set

last updated
#Vtr00001300 Why are some of my bills fromt he hospital covered by my insurance, wh... (1) 40 minurtes ago

NEW Why are some of my bills fromt he hospital covered by my insurance, while others are not?

assigned to raised by priority category due date


Kenn Jay Pamonag Florendo Delgado High Hospital Service Improvement 2/14/25

last updated
#Acct00001299 I you need copies of your medical records? (1) 50 minurtes ago

I you need copies of your medical records?


OPEN

assigned to raised by priority category due date


Mykee Anthony Guillen Riza Damalerio High Accounts and Billing Not Set

FIGURE 9.5 Sample Help Desk


ScheduleAnywhere Welcome, Staff Scheduler - SouthPoint I Logout

Schedule View Edit Tools Reports Set Up Messages Requests Dashboard Help My Inbox 9

Posted Through: 02/07/2025... Post... Schedule Changed Select Shift Select Explanation Schedule: SouthPoint

02/07/2025 Note: Select Shift Filter : Select Filter :


Day (7:00 AM Day (7:00 AM Day (7:00 AM Day (7:00 AM
Sunday Monday
to 3:00 PM toTuesday
3:00 PM Wednesday
to 3:00 PM Thursday
to 3:00 PM Friday Saturday
Name Add Department Position Tot Hrs 02/07/2025 02/08/2025 02/09/2025 02/10/2025 02/11/2025 02/12/2025 02/13/2025

1 Manager
Evening (3:00 PM Night (11:00 PM Evening (3:00 PM Night (11:00 PM
to 11:00 PM to 7:00 AM toTime
7:00Off
AM Evening (3:00 PM
2 Heron Chua Department 1 Manager 32.00 to 11:00 PM
Paid Time Off to 11:00 PM
On Call

5 Associate 1
Evening (3:00 PM Evening (3:00 PM Evening (3:00 PM Evening (3:00 PM
6 Kenn Pamonag Department 1 Associate 1 40.00 to 11:00 PM to 11:00 PM to 11:00 PM to 11:00 PM
On Call Location 1 Location 1

Associate II
Asherah Maghanoy Day (7:00 AM Day (7:00 AM Day (7:00 AM Day (7:00 AM Day (7:00 AM
Department 1 Associate II 32.00 to 3:00 PM to 3:00 PM to 3:00 PM to 3:00 PM to 3:00 PM

Associate III

Shane Bilbao Department 1 Associate III 40.00

Figure 9.6. Sample Application for Scheduling


ScheduleAnywhere

Schedule View Edit Tools Reports Set Up Messages Requests

Posted Through: 02/07/2025... Post... Schedule Changed

10/8/2024 Note:

Name Add Department Position Tot Hrs

1 Manager
2 Heron Chua Department 1

5 Associate 1

6 Kenn Pamonag Department 1

7 Associate II

8 Asherah Maghanoy Department 1 Associate II

9 Associate III

Shane Bilbao Department 1 Associate III


10
Welcome, Staff Scheduler - SouthPoint I Logout

Reports Set Up Messages Requests Dashboard Help My Inbox 9

Schedule Changed Select Shift Select Explanation Schedule: SouthPoint

Note: Select Shift Filter : Select Filter


Day (7:00 AM Day (7:00 AM Day (7:00 AM Day (7:00 AM
to 3:00 PM to 3:00 PM to 3:00 PM to 3:00 PM
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Department Position Tot Hrs 02/07/2025 02/08/2025 02/09/2025 02/10/2025 02/11/2025 02/12/2025 02/13/2025

Evening (3:00 PM Night (11:00 PM Night (11:00 PM


Evening (3:00 PM to 7:00 AM
to 11:00 PM to 7:00 AM to 11:00 PM Evening (3:00 PM
Time Off
Manager 32.00 On Call Paid Time Off
to 11:00 PM

Evening (3:00 PM Evening (3:00 PM Evening (3:00 PM Evening (3:00 PM


to 11:00 PM
Associate 1 40.00 to 11:00 PM to 11:00 PM
On Call Location 1
to 11:00 PM
Location 1

Day (7:00 AM Day (7:00 AM Day (7:00 AM Day (7:00 AM Day (7:00 AM
Associate II 32.00 to 3:00 PM to 3:00 PM to 3:00 PM to 3:00 PM to 3:00 PM

Associate III 40.00

Figure 9.6. Sample Application for Scheduling


Inpatient Registration Form
Patient Basic Information
Patient No 0 Sex, Gender Female Birth Date 04/18/2005
Is Fictitious Birth
Patient ID Civil Status Single Date?
Last Name Maghanoy Passport No. Age 19 yr. old
First Name
Asherah Telephone 0909934618 Is Non- Local?
Middle Faye Nos.
HMO Card 6 Address
Name Sagaldia No. Information...

Registry Basic Information

IPD Case No. 0 Referred From Classification Pay


IPD Case 03/05/2012 11:13 Service Type
Surgery OSCA ID No.
DateTime
AM Newborn (Adult)
Not
IPD Case Type Private Hospital No.
Transaction Inpatient Status
Sub- Service Applicable
General Diet
Type
Patient Case Type
Surgery Description

Category New Patient Price Group Standard With Hospital Package?

Hospitalizatio Pricing
n Plan Self- Pay Scheme
Apply Medical Package

Membership
Not Discount Not
Applicable Scheme
Source of Applicable
Direct
How Admitted Ambulatory Admission
Admission

Consultants - Physicians
HMOs - Guarantors
Notes - Remarks
Allergies
Save and Create Save and Discar
Help New Close d

FIGURE 9.7. Sample Inpatient registration screen of Bizbox HIS


Central Database Lookup Window X

ID No.
Passport No.
HealthCare Account No.
Last Name Maghanoy
First Name Asherah Faye
Middle Name Sagaldia
Localization
Alias
Birth Date 04/18/2005
Telephone Nos. 09099346186
Seach Options Both Last Name and First Name
Select Room and Bed X
Important Filter Preference
Please take note that a comma, a period, and other special characters included in the se
the search text boxes) affects the desired output of the search process.
Activate all filter preferences
If the search process is completed and there is no record found based on the search keywo
that you are registering a new entity which will then prompt you to go to the next step Building Name Nursing Station
Floor , Level Room type

Rooms

Swipe ID Card here Search for records Usage Type

Print Patient Barcode ID X 1


Room Room Type
NS1-Ward
Room Status
Available
10 NS1-Semi-Private Available
11 NS1-Ward Available
Patient Name Maghanoy, Asherah Faye 12 NS1-Semi-Private 0
Available
13 NS1-Private Available
Patient ID 14 NS1-Ward Available
1272 15 NS1-Ward Available
5 NS1-Ward Available
Barcode ID
Beds Room Price Schemes
1191000000004
Beds Description Room Price
11-1 PR-1 1000.00
11-6
11-7 PR-2 1000.00
Include Patient Name and Birthdate
1191000000004 11-8
11-9 PR-3 1000.00
11-10 PR-4 1000.00
11-11
11-12 PR-5 1000.00
Help Preview Print Close
Help OK Close

Figure 9.8. Admission Procedures


Inpatient May-Go-Home Tagging X

MGH Queue No. o


Registry Track No. 1192

Admission Case No. 106

Admission DateTime 02/07/25 9:45 AM

Room No. / Bed No. 1 /1 - 1

Patient ID No. 1206

Patient Name Maghanoy, Asherah Faye

Disposition Recovered/Improved

Cause of Referral
Admission Case No. Stable

Para-Legal Indicators Expired/Died in less than 48 hours upon admission?


Autopsy procedure is done?

Died DateTime

Type of Death
Indication for CS Anencephaly

Initial Impression

Patient Status Regular Patient


Discharge Diagnosis

Help Tag as MGH.. Close

Figure 9.9. Discharge Procedures


Figure 9.9. Discharge Procedures
Inpatient May-Go-Home Tagging

MGH Queue No. 0


Registry Track No.
1198 Inpatient May-Go-Home Tagging
Admission Case No.
110 MGH Queue No.
Admission DateTime 0

Room No. / Bed No. 02/07/2025 10:22 AM Registry Track No.


1200
Patient ID No. Admission Case No.
12/12 -1 111
Patient Name Admission DateTime
1210 02/07/25 10:31 AM
Disposition Room No. / Bed No.
Ecoben, Cherry Amor Patient ID No. 14/14 -2
Causes of Referral
Discharge Patient Name 1212

Cofuentes, Rolena

Admission Result Died Disposition Transferred


Para-Legal Indicators
Expired/Died in less than 48 Cause of Referral
Para-Legal Indicators Financial Incapability
hour
Autopsy produre is done? Admission
Died Result
DateTime
Indication for CS Unimproved/Unchanged
Died DateTime
Initial Impression 02/10/25 04:25 PM Ttype of Death
Type of Death Expired/Died in less than 48 hours upon
Patient Status Indication for CS admission
Anhydramnios Autopsy produre is done?
Discharge Diagnosis

Regular Patient Initial Impression


Patient Status
Regular Patient
Discharge Diagnosis

Help
Clos
Help Tag as MGH.. e

Figure 9.10. Sample Transfer Screenshots


Registry Account Ledger Summary X

Patient Name Ecoben, Cherry Amor Registry Tracking No. 1200


Discharge Date
111 Registry Case Date 02/14/2025 Assumed Discharge Date 02/18/25

Description Debit Credit Balance


Hospital Charges 3,877.00 65.00 3,812.00
Room Charges 1,000.00 0.00 4,812.00

Professional Fee 6,500.00 0.00 11,312.00


Debit Adjustment 13.00 0.00
11,325.00

Grand Summaries
11,390.00 65.00 11, 325.00

Total Record(s) : 4

Help Generate Invoice Report Unpost GST Generate GST Generate SOA Record Close

Figure 9.11. Sample Billing, Statement of Account


Statement of Account for Ecoben (Case No.111) X

Report Summary List


Print Summary Manage SOA Settings
Summarized by Department
Summarized by Department for Package Deals Summarized by Billing Category 4 Summarized by Billing Category for HMO
Summarized by Department for Medical Packages Summarized by Billing Category 4 with Discounts Modified SOA with Medical Package Per Cost Center
Summarized by Billing Category 1 Summarized by Billing Category 5 Modified SOA with Segregation per PHIC/Non-PHIC
Summarized by Billing Category 2 Summarized by Billing Category 6 Modified SOA with Medical Package and Excess
Summarized by Billing Category 3 Summarized by Billing Category 7 for Non-PHIC
j Summarized by Billing Category 8 for PHIC/Non-PHIC

Report Details List Report Details List


Print Details Payment Settlement Details Show Payment Details
Date Range
02/14/2025 02/14/2025
Other Account Information Net of Credit Notes
Grouped by Separate Professional Fees frorm Hospital Bill
Department Transaction Date Bill Print Category Exclude Promissory Note from Top Page
Transaction Document PHIC Category Billng Category Exclude Guaranteed Accounts from Top Page
Summarized per Item Detailed per Item Print with Hospital Membership s/s Column
Print PHC Guaranteed and Discount by Column
Show Gross Amount

Debits Only Separate Deposits from Payments


Credits Only Inclusions Copy Furnish
All Debits and Credits No Patient Payments Accounting Copy
Patient Copy

Remarks Other Information


Verified By
Bill No. (Pay) Bill No. (Service)

Help Preview Print Close

Figure 9.12. Sample Billing, Statement of Account ( SOA )


Post Diagnostic Medical Package

Diagnostic Medical Package List

Code | Description Amount


1000 Diagnostic Package 2,258.00

Grand Summaries

2,258.00
Total Record(s) : 1

Diagnostic Medical Package Line Items

Department : Laboratory (5 items)


Item ID | Description | Qty | Price
21 CBC 1.0 350.00
25 Albumin 1.0 300.00
24 Creatinine 1.0 300.00
25 SGOT 1.0 450.00
36 PAchest 1.0 450.00

Summaries for Laboratory

5.00 2.256.00
Total Record(s) : 5
Department : Pharmacy (4 items)
Item ID | Description | Qty | Price
4 Advil 1.0 34.00
5 Acal Berry 1.0 70.00
2 Pitrum 1.0 24.50
10 Ciprofloxacin 1.0 75.50

Summaries for Pharmacy

Help Print Close

Figure 9.13. Sample Package Deal (SOA)


Location <All Location> Location <All Types> Age by Invoice Date Search
Type
Rep Sales Region <All Regions> Due date Include Deposits Cancel
<All Representatives>

Customer Terms Type Invoice# SO# SO Total Amt Due Invoice Due Date Age Current 31to 60 61 to 90
\
Asherah Tech (Asherah 50% Down, Sale 3-001161 879.00 02/14/2025 02/14/2025 193
Faye) 439.50
Balance Sale 3-001160 879.00 439.50 02/14/2025 02/14/2025 193
Asherah Tech (Asherah 50% Down, Sale 4-001002 719.00 02/15/2025 02/15/2025 356
Faye) 719.00
Balance Sale 4-001001 40.791.00 40.791.00 02/15/2025 02/15/2025 386
Asherah Tech (Asherah Net 30 Days Sale 3-001151 1,351.00 02/20/2025 02/20/2025 355
Faye) 3001012 1,351.00
Net 30 Days Sale 3-001029 1219.00 1,219.00 02/25/2025 02/25/2025 355
Asherah Tech (Asherah Net 30 Days Sale 3-001118 159.74 02/28/2025 02/28/2025 1209
Faye) 159.54
Prepaid Sale 4-001001 532.50 532.50 02/27/2025 02/27/2025 356
Cherry Amor Ecoben Prepaid 3-001031 329.09 03/01/2025 03/01/2025 1209
Rolena Cofuentes 4.64
Net 30 Days
Girly Garcia Prepaid
Alysa Parato

9 items (s) 6,108.72 0.00 0.00

Add New Note

Date Entered By Subject

Figure 9.14. Accounts Receivable


\

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