Scribd
Upload
15 views12 pages

Building 5 seat allocation with KAUST IDs - Updated

The document outlines what clients can expect from EAP counselling, emphasizing the importance of honesty, commitment to appointments, and open communication with the counsellor. It also addresses the limits of confidentiality and the professional boundaries that exist in the counselling relationship. Clients are encouraged to view counselling as an investment in their personal growth and to understand that their counsellor is there to support them without judgment.

Uploaded by

Syed Muhammad Alam
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
15 views12 pages

Building 5 seat allocation with KAUST IDs - Updated

The document outlines what clients can expect from EAP counselling, emphasizing the importance of honesty, commitment to appointments, and open communication with the counsellor. It also addresses the limits of confidentiality and the professional boundaries that exist in the counselling relationship. Clients are encouraged to view counselling as an investment in their personal growth and to understand that their counsellor is there to support them without judgment.

Uploaded by

Syed Muhammad Alam
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 12

WHAT TO EXPECT FROM COUNSELLING

Dear Lyra Wellbeing Client

Welcome to the world of EAP counselling support. It can be difficult to have your first session. Your
counsellor is someone you may be meeting for the first time, a stranger who may hear about
parts of your life that no one else hears about. This is a big step for many people. The below are
some important things to remember that can make your counselling experience an enriching
one.

Should you have any additional questions about our services please don’t hesitate to contact
your case manager or our clinical team on yourmenawellbeing@lyrahealth.com

https://lyrahealthinternational.com/privacy-policy/
WHAT TO EXPECT FROM COUNSELLING

Honesty is the best policy

If you are not honest with your counsellor, you are


missing out. This is a rare opportunity to be 100%
honest without the concern of being judged. It
helps your counsellor better understand and work
with you on everything from your coping skills to
medication use, to social skills to your behaviours,
etc.

That said, do not feel forced to reveal more than


what you are comfortable with. It is alright to tell
your counsellor that you are not ready to talk
about something.
WHAT TO EXPECT FROM COUNSELLING

Counselling is an investment in your present and


future

The skills you learn in your sessions, as well as the


support and insight you receive, can not only
help you with the situation you’re in, but can
become part of your skillset on your lifelong
journey.
WHAT TO EXPECT FROM COUNSELLING

Keeping appointments and being on time is


critical

Part of counselling is consistency. If you’re late,


you will not only have less time together, you also
have to think about the reasons why you’re not
arriving on time. Making counselling a priority is
important.

And yes, the missed session will be counted


towards your total number of sessions available.
Two missed sessions/late cancellations may lead
to your EAP case being closed.
WHAT TO EXPECT FROM COUNSELLING

If you have any concerns, tell your counsellor

Don’t be embarrassed to bring up things, even


uncomfortable ones, such as anger or rage,
sexual experiences, dreams or fantasies. Your
counsellor has heard and dealt with countless
issues before, they will not be easily embarrassed.

You can also say something like: “There is


something I really want to bring up, but I’m
embarrassed”
WHAT TO EXPECT FROM COUNSELLING

Don’t worry about your counsellor

Your counsellor is a professional who has access


to their own support systems if they need help.
Counsellors do not operate in a vacuum, nor
should they. They can handle your anger,
sadness and grief. They will also know their limits.
They also access guidance and supervision from
your EAP case manager who oversees your case.
WHAT TO EXPECT FROM COUNSELLING

Your counsellor is not perfect

Your counsellor may run late sometimes. They


may miss an email or forget to return a phone
call. This doesn’t happen often, but if it does,
please let your counsellor as well as your EAP
case manager know.

If it bothers you, try talk about it with your


counsellor. Again, nothing is off limits.
WHAT TO EXPECT FROM COUNSELLING

There is a reason why your counsellor cannot


have a friendship with you

It is the same reason why your counsellor cannot


be their friend’s counsellor. It’s called a dual
relationship, which simply means being two things
at once to someone.

In the case of counselling, if your counsellor were


to have an outside relationship with you, they
couldn’t be a productive or helpful (or ethical!)
counsellor. Unlike a friendship where both people
support each other, your counsellor’s only focus
when you meet is you.
WHAT TO EXPECT FROM COUNSELLING

There is a reason why your counsellor cannot


have a friendship with you

It is the same reason why your counsellor cannot


be their friend’s counsellor. It’s called a dual
relationship, which simply means being two things
at once to someone.

In the case of counselling, if your counsellor were


to have an outside relationship with you, they
couldn’t be a productive or helpful (or ethical!)
counsellor. Unlike a friendship where both people
support each other, your counsellor’s only focus
when you meet is you.
WHAT TO EXPECT FROM COUNSELLING

Your counsellor won’t have all the answers

But they may be able to help you find them. A


counsellor will not fix you, because you are not broken.
A counsellor cannot and will not tell you what to do, but
they help you to explore your options and offer a new
perspective. They can help you find the solutions that
work for you. Because of the nature of counselling
there may be times when you feel drained from your
sessions. This is normal. Counselling can feel comforting,
but it can also feel difficult and is not always a pleasant
experience. When counselling feels exhausting or
frustrating, it doesn’t mean there is something wrong
with you, counselling or your therapist. Sometimes it gets
harder before it gets better.
LIMITS TO CONFIDENTIALITY
What you say to your counsellor is confidential,
except for these reasons

1) If your counsellor believes that you are a risk to


yourself (for example if you mention a plan to
end your life or you are feeling on the edge of
suicide)
2) If your counsellor thinks that you are a threat
to people around you (if you have intentions
of harming people)
3) If there is active child or elder abuse
4) The counsellor believes there is an act of
terrorism
LIMITS TO CONFIDENTIALITY
When we have to break confidentiality and
disclose risk

Your EAP case is actively managed by a small


and select group of mental health and EAP
professionals. This is to ensure that your case is
being managed appropriately and ethically.

Confidentiality is still strictly upheld, unless in the


event of risk elements being present, in which
case the EAP has a professional and ethical duty
to disclose the risk in order to ensure your safety
and the safety of those around you.

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy