LSCM Module 2 - Word Notes
LSCM Module 2 - Word Notes
Introduction to Supply chain Concepts, significance and key challenges. Scope of SCM-
historical perspective, essential features, Drivers of SCM, decision phases–process view,
supply chain frame work, key issues in SCM and benefits. Managing uncertainty in Supply
Chain, (Bullwhip Effect), Impact of uncertainties, forecasting in Supply Chain, Innovations
in Supply Chain. Sourcing Decisions in Global SCM, Key issues in Global sourcing,
Outsourcing. Network design in the SC.
In the 21st century, the multinational companies have the joint ventures and are the focus on
the strategic alliances. There are the business partnerships and the company through the
effective management focused on the technological changes that can give benefits to the
companies. The companies in the supply chain network are giving importance to the
transaction cost, the companies showing the capabilities through the collaboration with the
different SCM practices. SCM is considered important to achieve the business goals because
there is independently focus on the market orders and the consumer choices. Firms nowadays
are focused on the innovation practices so that more productivity and the profitability can be
bought in the organization, however, the firms are expanding geographically.
The History of Supply Chain Management
There is the focus on the term Supply Chain, from many years, there are six major
movements that are considered important or observed essential in the studies. The
movements or studies bring the evaluation in the supply chain management. However, the
six major movements are creation era, integration era, SCM 2.0, specialization phases one
and two and the globalization era (Baldwin, Kawai, & Wignaraja, 2014).
Creation Era
The term Supply Chain was first coined in 1882, by the Keith Oliver, from the 20 th century
the concept of Supply Chain is there and considered important, there is the creation of the
assembly line. However, with the tome there are the changes in the characteristics of the
Japanese’s management practices, moreover, the in this era, there are several aspects of the
Supply Chain as there is the re-engineering, cost reduction, and effectiveness, large scale
attention etc. In 1999, there is the introduction of Supply Chain Management by the Robert
B. Handfield and Ernest L. Nichols, Jr.
Integration Era
The era of the supply chain management was highlighted in the 1960’s when there is the
development of the electronic data interchange (EDI), and there is the introduction to the
enterprise resource planning (ERP) through the 1990’s. The era of the supply chain
management had continued in the 21 st century, there were internet collaboration efforts,
which took place so that the effectiveness could be there through the cost reduction or adding
the value to the processes. In this era, for the first time the production of the material, storage
of the material, control on the material, distribution or management of the material take
place, an example if such supply chain management is Tesco.
Globalization Era
Globalization could be considered as the era, when the business transactions or the products
exchange or given to the global countries or companies, for the advantages, the benefits then
started. The globalization is considered as the third movement of supply chain management,
development, in this era, the attention is given to the supplier relationship in the global
system so that there could be effectiveness in the expansion of supply chain. However, in the
organizations, the global business started and the companies did efforts to increase the
competitive advantages, through managing the function or the processes efficiently. The
companies considered their core businesses and the categorized the supply chain
management, though the global sourcing.
SCM 2.0
Supply chain management 2.0 could be described as the evaluation of the processes and the
changes with the supply chain with the time, however, with the time; there were the changes,
which were considered as a tool to manage the new era of a supply chain. The growing
popularity of the supply chain programs, give effectiveness to the companies, there are the
several collaboration platforms that connected the buyers and suppliers so that there could be
the supply chain finance, transactions. It could name as the World Wide Web that has
increased the productivity, collaboration and the sharing among the users. There are the
specific tools, methodologies, and the processes to speed up the supply chain; however, the
global competition is increasing with time (Hugos, 2011).
Technology is an enabler, and a digital solution should introduce functionalities that span the
entire supply chain, integrating multiple entities like suppliers, OEMs, shippers, warehouse
centers, and customers. It should connect with all your other applications, including
enterprise software, legacy systems, third-party applications, help desk, and email—
regardless of the information source, operating system, or platform. This can eliminate
connectivity issues and enable efficient information flow across a chain.
Effective supply chain management software should allow multiple stakeholders to work
together on a project so that they’re on the same page, without the need for frequent back and
forth communication or manual updates.
If routine, repetitive tasks are automated, it enables staff to work on more revenue-
generating ones.
Automating the order-to-cash cycle as much as possible shortens the product
life cycle, reduces the need for paper-based documentation, and creates tighter links between
manufacturing, warehousing, and delivery.
Along with automating day-to-day tasks, good supply chain management software should
help you evaluate your business, with built-in analytics and forecasting capabilities to help
you:
5. Customization
With cloud-based supply chain software, businesses can be accessed by authorized users
from anywhere, at any time, so they can continue to manage, track and monitor the progress
of transactions on the move. An additional benefit is that businesses can set up a cloud-based
solution at a lower cost, in less time, and with less risk than investing in an on-premise
system.
7. Security
Data security is the heart of any business software. While choosing a supply chain
management solution, companies should evaluate:
Data encryption
Virus-scanning
Network monitoring
Audit trail
Fault tolerance
8. Scalability
Any software must grow with a business. And as organizations make inroads into new
regions, expand their product portfolio, and acquire new customers, a supply chain solution
should be able to handle the increasing volume that comes with it. It also needs to support
multiple applications and additional channels without affecting the system’s performance.
• Resources allocation.
• Outsource or Perform.
• Modes of transportation.
Process view
A supply chain is a sequence of processes and flows that take place within and between
different stages and combine to fill a customer need for a product. There are two ways to view
the processes performed in a supply chain.
1. Cycle View: The processes in a supply chain are divided into a series of cycles, each
performed at the interface between two successive stages of a supply chain.
2. Push/Pull View: The processes in a supply chain are divided into two categories
depending on whether they are executed in response to a customer order or in
anticipation of customer orders. Pull processes are initiated by a customer order, whereas
push processes are initiated and performed in anticipation of customer orders.
• Push/Pull View: The processes in a supply chain are divided into two categories
depending on whether they are executed in response to a customer order or in
anticipation of customer orders.
Pull processes are initiated by a customer order,
Push processes are initiated and performed in anticipation of customer orders
Supply chain framework
Small changes in consumer demand at the retail level lead to much more significant
fluctuations in need at the manufacturer and supplier levels.
Orders placed by retailers to suppliers fluctuate more extensively than the sales to customers.
The term “Bullwhip Effect” was first coined by Procter & Gamble researchers in the early
1990s. It described the phenomenon they observed in the supply chain for their Pampers
brand diapers.
They noticed that small changes amplified consumer demand as they moved up the supply
chain, leading to significant inefficiencies and increased costs.
BULLWHIP EFFECT EXAMPLE
The COVID-19 pandemic provided one of the most recent and noteworthy real-world
examples of the bullwhip effect, mainly concerning toilet paper.
Stores rushed to increase their orders and keep their shelves stocked as panic buying caused
supply shortages.
However, the lack of toilet paper was only a short-term phenomenon, and a bullwhip effect
had occurred.
The bullwhip effect got triggered by increasing customer demand shifts and wanting to stock
their houses in preparation for the pandemic.
INCREASED LABOR
CUSTOMER DISAPPOINTMENT
WASTE
Forecasting in Supply Chain
Forecast tools are software systems that predict future demand for products or
services.
These tools analyze historical data and identify demand patterns, trends, and
seasonality.
Several forecast tools are available, including time series analysis, causal analysis, and
machine learning-based methods.
Businesses must integrate these tools into their operations to choose the best to work for
them in line with achieving their goals and objectives.
SOLVING THE BULLWHIP EFFECT
Introduce forecast tools
Improve supply chain communication
Transparency
Reduce order size
Reduce lead times
Try to minimize price fluctuations
Try to minimize price fluctuations
Forecasting in Supply Chain – Methods:
Collective Opinion
Blockchain Technology
3D Printing/Additive Manufacturing
Global sourcing is the process of obtaining goods and services from around the world to
meet the needs of a business.
This can range from sourcing raw materials, to outsourcing production, to finding new
suppliers or distributors.
It’s a way for companies to take advantage of different countries’ resources and capabilities
to create a competitive advantage.
Global sourcing has become increasingly popular as technology has made it easier to work
with suppliers and partners from around the world.
It’s also become more affordable, as companies have access to a larger pool of potential
suppliers.
Cost Savings
One of the biggest benefits of global sourcing is cost savings. By sourcing goods and
services from different countries, companies can take advantage of different economies of
scale, access cheaper labor and materials, and reduce production costs.
Global sourcing also allows companies to access new markets and new suppliers. By
sourcing from different countries, companies can find new suppliers with different
capabilities and resources, access new customers and expand their reach.
Before embarking on a global sourcing strategy, it’s important to evaluate your company’s
capabilities. This includes assessing your resources and capabilities, understanding your
goals and ensuring you have the right processes and infrastructure in place to support global
sourcing.
It’s also important to assess your risk tolerance. Global sourcing can come with a number of
risks, and it’s important to make sure you’re comfortable with them before you begin.
It’s also important to ensure that suppliers understand your company’s values and
expectations. This includes making sure they comply with local laws and regulations, and
that they understand the importance of quality and ethical standards.
Developing a Sourcing Strategy
Once you’ve evaluated your company’s capabilities and established relationships with
suppliers, it’s time to develop a sourcing strategy. This includes assessing your needs,
researching potential suppliers and negotiating terms.
It’s also important to consider the total cost of sourcing from different countries. This
includes not only the cost of goods and services, but also transportation and logistics costs,
taxes and other fees.
Logistics and transportation can be a major challenge when it comes to global sourcing. It’s
important to make sure that goods and services are delivered on time and in the right
condition.
This includes researching different transportation methods, understanding the different
regulations and laws and finding the most cost-effective and reliable transport options. It’s
also important to consider the environmental impact of transportation and to make sure that
suppliers comply with environmental regulations.
Risk Management
Global sourcing can come with a number of risks, and it’s important to manage these. This
includes assessing potential risks, understanding their impact on your business and putting in
place systems to mitigate them.
It’s also important to have a system in place for dealing with disputes and resolving issues.
This includes understanding the legal and regulatory framework in each country and having a
plan for dealing with any potential problems.
Monitoring and evaluating the performance of suppliers is crucial. This includes assessing
the quality of goods and services, understanding supplier performance and making sure they
comply with your company’s standards and expectations.
It’s also vital to assess the performance of your global sourcing strategy. This includes
tracking costs, evaluating the effectiveness of different suppliers and understanding the
overall impact on your business.
Currency and exchange rate variations can also be challenging when it comes to global
sourcing. Different currencies can fluctuate in value, which can affect the cost of goods and
services.
To mitigate this risk, it’s important to monitor these fluctuations and understand how they
could affect your bottom line. It’s also important to consider ways to guard against currency
risks, such as using forward contracts or hedging strategies.
To mitigate this risk, it’s important to pay close attention to the political and economic
situation in the countries you’re sourcing from. This includes monitoring news reports and
staying up to date with any changes that could affect your operations.
Language barriers can be a major obstacle when working with suppliers from different
countries. This can make it difficult to communicate effectively and can lead to
misunderstandings and delays. Cultural differences can also create challenges when it comes
to global sourcing. Different countries have different values and customs, and it’s important
to be aware of these when working with suppliers.
For example, a supplier in China might be used to working with a different set of ethical
standards than one in the US. It’s important to make sure that suppliers in different countries
understand the values and expectations of your company.
Outsourcing
Strategic positioning
Increased value
Supply chain network design is a systematic approach to determining the best location and
optimal size of the facilities to be included in the supply chain and ensuring an optimal flow
of products using advanced mathematical modeling.
The success of any supply chain network depends on the plants, suppliers, warehouses, and
how the product flows from each of the origins to the final customer.
For any successful supply chain, the number of facilities and their locations is a critical
factor.
In fact, 80 percent of the operational costs of the supply chain design on where the facilities
are located and the product flows between them.
To cut costs, you need a more systematic engineering approach so that you can plan and
design the network efficiently. That is why the network design in the supply chain is so
important.
The role of network design in supply chain operations involves the following:
The first step for network design in the supply chain is to collect the data specific to the
business, construct a basic model based on that and validate the same.
The supply chain network design models include outputs such as the total costs, which are
the same as those in real-world operations.
First, the basic model is validated, and then depending on the results an alternative design is
created or the existing one is modified for cutting costs further and increasing profits.
The construction of the supply chain network design models is handled by highly skilled
consultants who collect high-quality data, validate the model, and propose alternative
solutions.
Distance between the different locations of the supply chain and the locations themselves are
important factors to be considered. The location of the supply chain network includes
customers, suppliers manufacturing abilities, airports, ports, and so on.
The current and future demands of the company are taken into account as well and should be
grouped appropriately.
3. Service Requirements:
The maximum allowable transit time and distance are used to determine the location of the
warehouses to be added to the supply chain.
The size and frequency of the shipment are essential factors for determining the costs – the
higher the frequency, the greater the cost; the smaller the shipment, the higher the cost.
Warehousing costs are fixed costs and are factored into the decision-making process. The
labor costs are not fixed, and they play a role as well.
6. Trucking Costs:
7. Mode of Transportation:
Which mode of transportation is used in the running of the supply chain matters as well.