Chapter 2 Maintenance
Chapter 2 Maintenance
Introduction
The documentation for maintenance is required by the FAA.
Advisory Circular AC 120-16E, Air Carrier Maintenance Programs,
refers to the air carrier maintenance manual system, maintenance
record/documentation keeping system, and various other
requirements. It has been said that the paper documentation required
for the maintenance of a modern jet airliner weighs about as much as
the aircraft itself! Whether this is true or not, there is a considerable
amount of documentation required to understand, identify, and
implement the maintenance requirements. In recent years, computers
have replaced paper, but the reduction is less than it seems, since the
requirements for data and reporting remain the same.
The aircraft documentation system can be defined as ―cradle to
grave.‖ When the aircraft is built, the documentation starts, and
throughout its service life the documentation is gathered in the form
of maintenance performed log pages, Engineering Order (EOs),
Airworthiness Directive (ADs), Service Bulletins (SBs), Fleet
Campaign Directives (FCDs), records of any minor or major repairs,
and phase checks. When an aircraft is sold, decommissioned, and
retired, all the paperwork must follow the aircraft.
The main focus of this chapter is to understand documentation
that identifies an aircraft, its systems, and the necessary work to repair
and maintain them. Some of the documents will be customized for the
operator by the aircraft manufacture vendor to the manufacturer,
while others will be generic. Most of these documents have standard
revision cycles, and changes are distributed on a regular basis by the
airframe manufacturer.
Controlled documents are used in operation and /or maintenance
of the aircraft in accordance with the FAA regulations. These types of
documents have limited distribution within the airline and require
regular revision with a list of revisions and active and rescinded page
numbers. The operator is required to use only up-to-date documents.
The written information is provided by the airframe manufacturer and
the manufacturer of the systems and equipment installed on the
aircraft. The documents provided by the regulatory authority and the
documentation written by the airline itself detail the individual
maintenance processes.
Manufacturer’s Documentation
Table indicates the documents provided to an operator by the
airframe manufacturer for the maintenance of the aircraft. The form
and content of the documents sometimes varies from one
manufacturer to another. The table identifies, basically, the type of
information the airframe manufacturer makes available to its
customers. Some of the documents can be customized for the airline
or operator to only include configuration and equipment. These are
called customized documents by the manufacturer and are noted at the
bottom of Table.
Title Abbreviation
Airplane maintenance manual AMM
Component location manual CLM
Component maintenance manual CMM
Vendor manuals VM
Fault isolation manual FIM
Illustrated parts catalog IPC
Storage and recovery document SRD
Structural repair manual SRM
Maintenance planning data document MPD
Schematic diagram manual SDM
Wiring diagram manual WDM
Master minimum equipment list MMEL
Dispatch deviation guide DDG
Configuration deviation list CDL
Task cards TC
Service bulletins SBs
Service letters SLs
Regulatory Documentation
The FAA issues numerous documents related to maintenance of
aircraft a systems. Table lists the more significant of these documents.
Airline-Generated Documentation
Table lists the documentation that the airline will generate in
order to carry out its maintenance activities. Again, these documents
may vary in name and actual content from one operator to another,
but the information identified here must be addressed by airline
documentation.
Operations specifications
The operations specifications (Ops Specs) document has been
discussed in an FAA requirement for airline certification. It is written
by the airline in accordance with strict FAA requirements and usually
with the help of an FAA representative. The Ops Specs is required for
each aircraft type flown by the airline. It is a parent document, which
refers to numerous other documents to avoid duplication and details
the airline’s maintenance, inspection, and operations programs.
Technical policies and procedures manual (TPPM)
The TPPM3 is the primary document for the airline’s M&E
operation and, with other documents supplied by the airframe
manufacturer, serves as the FAA requirement for a maintenance
manual per AC 120-16E. It is usually written by engineering, to
ensure technical accuracy, from inputs supplied by management of
the various M&E organizations. It should define exactly how all
M&E functions and activities will be carried out. The TPPM is a
detailed document and may be several volumes. Personnel in all units
of M&E must be trained on the TPPM, especially those parts that
relate directly to that unit’s operation, so that the operation will go
smoothly.
Inspection manual (IM)
The IM may be a separate document distributed primarily to QC
personnel, or it can be a chapter in the TPPM (usual approach).4
Contents of the IM relate to all inspection activities within M&E:
(a) Mechanic inspection tasks from the MPD/OAMP or the
MRB report;
(b) QC inspector’s tasks;
(c) Special inspections (hard landings, bird strikes, etc.);
(d) The airline’s required inspection item (RII) program;
(e) The paperwork, forms, and reports required to carry out
these functions.
Some IMs may indicate details on the calibration of tools and
test equipment, since these are QC functions, or these may be in a
separate chapter of the TPPM.
Quality assurance (QA) manual
The QA manual could be a special manual for QA auditors only,
it could be part of the inspection manual, or it could be a separate
chapter in the TPPM as desired. The QA manual defines the duties
and responsibilities of the QA organization and defines the processes
and procedures used in the annual quality assurance audits conducted
on the M&E units, suppliers, and outside contractors. Forms used and
reports are also covered along with the procedures for follow-up and
enforcement of QA write-ups.
Reliability program manual
An airline’s reliability program, under FAA rules, must be
approved by the regulatory authority, so it is usually published as a
separate document. This document defines the reliability program in
detail so that the FAA can evaluate and approve all its elements at one
time.
Minimum equipment list (MEL)
The MMEL provided by the aircraft airframe manufacturer
includes all equipment and aircraft configuration information
available for the model to which it applies. The airlines pick and
choose from the MMEL system the type of MEL they would rather
have due to specifications, weight variants, options installed, software
and hardware upgrades, retrofit status, engines, and airframe
configuration, which later in the airline’s version becomes an MEL.
The MEL cannot be less restrictive than the MMEL.
Aircraft are designed with highly reliable equipment and
systems with redundancies, but a failure can occur at any time, and
the object of an MEL is to reconcile an acceptance level of safety
while operating profitably and with inoperative equipment.
The MEL book is part of the aircraft library and includes the
configuration deviation list (CDL) and nonessential equipment and
furnishing list (NEF). The MEL book is a mandatory item for any
airline’s dispatch. The MEL system is designed as an alleviating
document, and its sole purpose is to discourage the operation of any
aircraft with inoperative equipment. It is almost never desirable for
any airline to dispatch aircraft with any inoperative equipment. There
are some MELs that when issued require a big penalty in passenger
and cargo carrying capacity. In some such cases, the airline often
decides it is better to keep the aircraft on the ground and fix the
aircraft discrepancy rather than to fly the aircraft with such penalties.
The pilot in command has the authority to refuse to fly an aircraft
with an MEL such as pressurization, air-conditioning, and antiskid
system malfunctions. An aircraft can also be grounded by the flight
crew and dispatch if the MEL has been opened and closed repeatedly
and is open at the time of refusal. The MEL repair interval and
category is a time in which the aircraft is operated until it is fixed
prior to MEL expiration, or an aircraft is grounded on the last day of
MEL. One note to remember: the day the MEL is issued is not
counted. For example, if the MEL is opened on January 15 and the
repair is category B, the time interval, which is 3 days, will begin on
January 16, and it will expire on January 18 at midnight.
MEL categories may vary from operator to operator. There are
four MEL categories: