24TTL DIGITAL MARKETING SOLUTIONS DMCC PRIVACY POLICY

August 21, 2023

• BACKGROUND:
24TTL DIGITAL MARKETING SOLUTIONS DMCC understands that your privacy
is important to you and that you care about how your personal data is used. We
respect and value the privacy of everyone and will only collect and use personal
data in ways that are described in this Policy, and in a way that is consistent with our
obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your
acceptance of this Privacy Policy is deemed to occur upon your first use of our Site.
If you do not accept and agree with this Privacy Policy, you must stop using our Site
immediately.

Who we are:

We (“24TTL DIGITAL MARKETING SOLUTIONS DMCC “, “we”, “our” and “us”) are:

24TTL DIGITAL MARKETING SOLUTIONS DMCC, registration number

DMCC146310, registered address: Astrolabs, R5 Retail Level, Cluster R, Jumeirah
Lakes Towers, Dubai, UAE, Unit Code RET-R6-097
• 1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:

“Cookie” means a small text file placed on your computer or device by our Site
when you visit certain parts of our Site and/or when you use certain features of our
Site. Details of the Cookies used by our Site are set out in Part 13, below.
• 2. What Does This Policy Cover?
This Privacy Policy applies only to your use of https://24ai.tech/en/ (hereinafter –
Site) Our Site may contain links to other websites. Please note that we have no
control over how your data is collected, stored, or used by other websites and we
advise you to check the privacy policies of any such websites before providing any
data to them.
• 3. What is Personal Data?
Personal data is defined as ‘any information relating to an identifiable person who
can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be
identified. Personal data covers obvious information such as your name and contact
details, but it also covers less obvious information such as identification numbers,
electronic location data, and other online identifiers.
Anonymous information, which we are not in a position to relate to you, does not
qualify as personal data.
• 4. What Are Your Rights?
You have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This
Privacy Policy should tell you everything you need to know, but you can always
contact us to find out more or to ask any questions using the details in Part 14.

b) The right to access the personal data we hold about you. Part 12 will tell you how
to do this.

c) The right to have your personal data rectified if any of your personal data held by
us is inaccurate or incomplete. Please contact us using the details in Part 14 to find
out more.

d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of
any of your personal data that we have. Please contact us using the details in Part
14 to find out more.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to us using your personal data for a particular purpose or
purposes.

g) The right to data portability. This means that, if you have provided personal data
to us directly, we are using it with your consent or for the performance of a contract,
and that data is processed using automated means, you can ask us for a copy of
that personal data to re-use with another service or business in many cases.

h) Rights relating to automated decision-making and profiling. We do not use your

personal data in this way.

For more information about our use of your personal data or exercising your rights
as outlined above, please contact us using the details provided in Part 14.

If you have any cause for complaint about our use of your personal data, you have
the right to lodge a complaint with the Data Protection Commissioner at the Site
provided above.
• 5. What Data Do We Collect?
Depending upon your use of our Site, we may, if applicable, collect some or all of
the following personal and non-personal data (please also see Part 13 on our use of
Cookies and similar technologies):

• IP address;
 • Name (including family name);
• Login;
• Web browser type and version;
• E-mail;
• Phone number;
• Operating system; and
• A list of URLs starting with a referring site, your activity on our Site, and the
site you exit to.

• 6. How Do We Use Your Personal Data?

We must always have a lawful basis for using personal data. This may be because
the data is necessary for our performance of a contract with you, because you have
consented to our use of your personal data, or because it is in our legitimate
business interests to use it. Your personal data will be used for one of the following
purposes:

• Providing and managing your access to our Site;

• Personalising and tailoring your experience on our Site;

• Supplying our products and services to you;

• Personalising and tailoring our products and services for you;

• Supplying you with information by email and/or post that you have opted-in to

With your permission and/or where permitted by law, we may also use your personal
data for marketing purposes, which may include contacting you by email and/or post
with information, news, and offers on our products and/or services. You will not be
sent any unlawful marketing or spam. We will always work to fully protect your rights
and comply with our obligations under the applicable data protection laws, and you
will always have the opportunity to opt-out.
• 7. How Long Will We Keep Your Personal Data?
We will not keep your personal data for any longer than is necessary in light of the
reason(s) for which it was first collected. Your personal data will therefore be kept for
the as long as the company has a legitimate or lawful basis for keeping such
records.
• 8. How and Where Do We Store or Transfer Your Personal Data?
We may store some or all of your personal data in countries that are not part of the
European Economic Area (the “EEA” consists of all EU member states, plus
Norway, Iceland, and Liechtenstein).

We store your data with external third parties, as detailed below in Part 9 that are
based outside of the EEA.
Please contact us using the details below in Part 14 for further information about the
particular data protection mechanism used by us when transferring your personal
data to a third country.
• 9. Do We Share Your Personal Data?
We will not share any of your personal data with any third parties for any purposes,
except the cases directly indicated in this Policy.

We may sometimes contract with third parties for data processing purposes.

If any of your personal data is transferred to a third party, as described above, we

will take steps to ensure that your personal data is handled safely, securely, and in
accordance with your rights, our obligations, and the third party’s obligations under
the law, as described above in Part 8.

If any personal data is transferred outside of the EEA, we will take suitable steps in
order to ensure that your personal data is treated just as safely and securely, as
explained above in Part 8.

In some limited circumstances, we may be legally required to share certain personal

data, which might include yours, if we are involved in legal proceedings or
complying with legal obligations, a court order, or the instructions of a government
authority.
• 10. How Can You Control Your Personal Data?
In addition to your rights under the applicable data protection laws, set out in Part 4,
when you submit personal data via our Site, you may be given options to restrict our
use of your personal data. In particular, we aim to give strong controls on our use of
personal data of our website users for direct marketing purposes (including the
ability to opt-out of receiving emails from us which users may do by unsubscribing
using the links provided in our emails and/or at the point of providing user details
and by managing user Account).
• 11. Can You Withhold Information?
Users of our website may access certain areas of our Site without providing any
personal data at all. However, to use all features and functions available on our Site
users may be required to submit or allow for the collection of certain data.

Uses may restrict our use of Cookies. For more information, see Part 13.
• 12. How Can You Access Your Personal Data?
In addition to your opt-out right, you may exercise the following rights at any time:

– You may ask us to provide you with copies of the personal information that we
hold about you, or with information about the processing of such information.
– You may ask us to update and correct any out-of-date or incorrect personal
information that we hold about you.

If you want to know what personal data we have about you, you can ask us for
details of that personal data and for a copy of it (where any such personal data is
held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email shown
in Part 14. To make this as easy as possible for you, a Subject Access Request
Form is available for you to use. You do not have to use this form, but it is the
easiest way to tell us everything we need to know to respond to your request as
quickly as possible.

There is not normally any charge for a subject access request. If your request is
‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a
fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month of receiving it.
Normally, we aim to provide a complete response, including a copy of your personal
data within that time. In some cases, however, particularly if your request is more
complex, more time may be required up to a maximum of three months from the
date we receive your request. You will be kept fully informed of our progress.

If you wish to exercise any of these rights, then please, contact us as described in
part 14.
• 13. How Do We Use Cookies?
Our Site uses cookies and similar technologies that collect Tracking Data to
distinguish you from other users. This helps us to provide you with a good
experience when you access the Sites and use the Services.

The cookies that are used on our website fall into the categories described below.
These descriptions can help you determine if and how you would like to interact with
our Sites and other online services:

Strictly necessary cookies: These cookies are essential in order to enable you to
navigate the Sites and use certain features. Without these strictly necessary
cookies, the online services provided by the websites cannot be provided. It is
therefore not possible for users to opt-out of the use of these cookies. In addition,
the coding language the Sites are written in uses session cookies and their use
cannot be avoided. These are deleted each time users close their browser. These
cookies do not store any information about the visitor once the browser is closed.

Performance cookies: Our performance cookies collect anonymous information

about how users use the Sites and their features. For instance, our performance
cookies collect information about which pages on the Sites are visited most often,
which advertisements users view or interact with on our website or other websites
on which our advertisements appear and if users receive any error messages.

Analytics cookies: The Sites may use other similar analytics cookies. These
cookies are used to collect information about how visitors use the website. The
information is collected anonymously and used to report on the number of visitors to
the Sites, where the visitors have come from, and the pages they have visited.
Furthermore, users can prevent Google’s collection and use of data (cookies and IP
address) by downloading and installing the browser plug-in.

Functionality cookies: Functionality cookies are used to remember choices users

make (such as language preference, country location, or other online settings) and
collect anonymous information.

Our website may place and access certain first-party Cookies on users’ computer or
device. First-party Cookies are those placed directly by Us and are used only by us.
We use Cookies to facilitate and improve users’ experience of our Site and to
provide and improve our products and/or services. We have carefully chosen these
Cookies and have taken steps to ensure that users’ privacy and personal data is
protected and respected at all times.

All Cookies used by and on our website are used in accordance with current Cookie
Law.

Before Cookies are placed on your computer or device, you will be shown a pop-up
requesting your consent to set those Cookies. By giving your consent to the placing
of Cookies you are enabling us to provide the best possible experience and service
to you. You may, if you wish, deny consent to the placing of Cookies; however
certain features of our Site may not function fully or as intended.

Certain features of our Site depend on Cookies to function. Cookie Law deems
these Cookies to be “strictly necessary”. Your consent will not be sought to place
these Cookies, but it is still important that you are aware of them. You may still block
these Cookies by changing your internet browser’s settings as detailed below, but
please be aware that our Site may not work properly if you do so. We have taken
great care to ensure that your privacy is not at risk by allowing them.

In addition to the controls that we provide, you can choose to enable or disable
Cookies in your internet browser. Most internet browsers also enable you to choose
whether you wish to disable all Cookies or only third-party Cookies. By default, most
internet browsers accept Cookies, but this can be changed. For further details,
please consult the help menu in your internet browser or the documentation that
came with your device.

You can choose to delete Cookies on your computer or device at any time, however,
you may lose any information that enables you to access our Site more quickly and
efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-
date and that you consult the help and guidance provided by the developer of your
internet browser and manufacturer of your computer or device if you are unsure
about adjusting your privacy settings.
• 14. How Do You Contact Us?
To contact us about anything to do with your personal data and data protection,
including to make a subject access request, please contact our team
at: support@24ai.tech

• 15. Changes to this Privacy Policy

We may change this Privacy Notice from time to time for various reasons such as
changes to reflect in law and regulation, changes in industry practices, technological
developments or if we change our business in a way that affects personal data
protection.

Any changes will be immediately posted on our Site and you will be deemed to have
accepted the terms of the Privacy Policy on your first use of our Site following the
alterations. We recommend that you check this page regularly to keep up-to-date.
• 16. Children
We recognize that we have a special obligation to protect personal information
obtained from children. We will not knowingly collect personal information from any
child, or process such information, without parental consent. For the purpose of this
Policy, a child means any individual who is under the age of 18 (or the minimum
legal age to consent to the collection and processing of personal information where
this is different under applicable law).
• 17. Security
24TTL DIGITAL MARKETING SOLUTIONS DMCC has implemented all reasonable
technical, administrative and physical security measures to protect the security of
your personal information.

All received information that the client provides is stored on secure servers and only
authorized staff to have access to this information. We take reasonable precautions
to prevent the loss, misuse or alteration of your personal information. Our
employees, contractors and agents may be given access to your personal
information which we collect, but their use shall be limited to the performance of
their duties in relation to facilitating your use of the Services. Our employees,
contractors and agents who have access to your personal information are required
to keep that information confidential and are not permitted to use it for any purposes
other than those listed above or to deal with requests which you submit to us.
• 18. Enquiries
If you have any enquiries about this Policy or any questions about the use of your
personal information, please e-mail our team at: support@24ai.tech