assignment unit 2
assignment unit 2
9/18/2024
The first writing principle I apply in my work is the 5 C's of Communication (clear,
cohesive, complete, concise, and concrete). These principles are critical for ensuring the
Clear: This means that the message is easy to understand. Clear communication
avoids ambiguity and confusion, ensuring the reader fully grasps the message without
Cohesive: The content must flow logically, with ideas well-organized and connected.
A cohesive message ensures that each part relates to the other, building a
important questions unanswered. The reader should finish reading with a full
Concise: Being concise is about keeping the message brief and to the point, avoiding
memorable impact. Concrete messages offer examples and facts that solidify the
easy to follow, and leaves no room for misunderstanding. They help to achieve clarity and
Example:
Dear Team,
Design
Development
Testing
Deployment
The second writing principle is courtesy. Courteous writing uses a positive tone and focuses
on the benefits for the reader (Marnina et al., 2024, p. 50). By being courteous, I aim to foster
goodwill, respect, and trust between myself and the recipient. This helps strengthen
professional relationships and increases the chances that my message will achieve its
intended purpose.
Courteous messages ensure that even when delivering criticism or making requests, the
Example:
When asking for feedback or assistance, I always include phrases like "please," "thank you in
"Could you please review the attached document at your earliest convenience? Thank you for
1. Spelling Issues: Especially for non-native English speakers, spelling mistakes can
3. Maintaining a Professional Tone: It’s important to avoid being too casual while
also ensuring that the tone doesn’t come across as overly formal or distant.
Solutions:
1. Use tools like Microsoft Word’s spell-check feature or browser extensions such as
3. Follow industry standards to maintain a professional tone. Avoid slang, and when in
4. Always use polite language, acknowledging the recipient's time and effort with
References:
Marnina, M., Amalia, N., B, M. N., Panjaitan, M. M. J., Suryani, R. W., Trimastuti, W.,
Ratnasari, R., Juniati, S. R., Susanto, D. A., Hidayat, F., Fernanda, A., & Arianto, T.
A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition